Total 2,013 Senior Executive level Customer Service job vacancies

Key Responsibilities:

• Act as the primary point of contact for assigned customer accounts, providing regular onsite support to maintain strong client relationships.
• Visit customer locations to assist with order coordination, delivery arrangements, and product/service enquiries.
• Manage end-to-end customer order processing, from order receipt to delivery and invoicing.
• Coordinate closely with internal departments (production, QA, warehouse, and logistics) to ensure timely and accurate fulfilment of customer requirements.
• Collect and address customer feedback or complaints onsite, ensuring prompt follow-up and resolution.
• Assist in the preparation of service reports, order summaries, and performance metrics for key accounts.
• Ensure customer documentation such as delivery orders, product specifications, and service reports are accurately maintained and filed.
• Provide training or product briefings to customer teams when required (e.g. on product usage, packaging requirements).
• Support business development and account management by identifying potential upselling or service improvement opportunities during site visits.

Requirements:

• Diploma or higher in Business Administration, Customer Service, Supply Chain, or related field.
• Minimum 3–5 years of experience in customer service, account coordination, or client support roles
• Willing and able to travel to customer sites regularly within Singapore.
• Strong interpersonal, communication, and problem-solving skills.
• Comfortable working both independently onsite and collaboratively with internal teams.
• Knowledge of manufacturing or supply chain processes will be an advantage.

Job Overview:

This role focuses on managing B2B clients by building and maintaining long-term, strong relationships with key decision-makers. Through proactive service and effective resource coordination, you will continuously enhance customer satisfaction, strengthen client confidence in our products and services, and drive customer retention and renewal rates.

Job Responsibilities:

Client Relationship Management

• Maintain regular and proactive communication with clients, building trusted and long-term partnerships.
• Ensure clients’ successful use of company products and services.
• Drive customer satisfaction, renewal rates, and business expansion opportunities.

Project Implementation & Management

• Coordinate internal resources to ensure efficient delivery of client solutions.
• Assess client needs, oversee project management and execution to achieve client goals.

Business Performance Ownership

• Take responsibility for key business metrics
• Drive customer growth and retention in line with company objectives.
• Identify potential client needs to promote cross-selling and upselling, and prevent churn.

Demand Management & Value Creation

• Gather and analyze client needs, identifying core business pain points.
• Translate client requirements into actionable business value, collaborating with Product, Tech, and other teams to optimize solutions.

Job Requirements:

• Excellent communication and customer service skills, with the ability to address diverse client needs effectively.
• Strong learning agility, adaptability, and resilience under pressure.
• Proven project management experience and capability to independently manage complex projects.
• Skilled in cross- department collaboration and efficient coordination of internal and external resources.
• Background in blockchain technology or account management is an advantage.

*Provide support and quality customer service to clients.

*To assist on customers / suppliers inquiries via phone call or email promptly.

(Liaise with different party for shipment delivery schedules)

*Manage telephone enquiries in a professional manner.

*Take note of customers' requests and follow-up actions to fulfil customer's request

*Work and coordinate with customers for shipment delivery schedule

*Handle client complaints and take appropriate action to resolve them.

*Maintain and update customer’s records.

*To upkeep and file related documentations on time and accurately.

(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).

*Maintain a good relationship and rapport with vessel crew, officers and representative.

*To perform other job-related functions as and when necessary as directed by Superior.

Job Requirements

*Minimum Diploma or any other equivalent.

*Fresh graduates are welcome toapply.

*Possess good interpersonal,communication skills and able to work independently.

*Passion for customer service and a good team player.

*Training will be provided.

*Singaporean/ PR/ Malaysian are welcome.

Job Highlights

• Permanent Role
• Great Opportunities for Learning and Career Growth
• Competitive salary package: Variable Bonuses, Yearly Increment, Transport Allowances, etc

Please submit your resume to gracepang@yeolighter.com.sg and only shortlisted candidates will be contacted.

CONTRACT / PERMANENTJOBS!

SENIOR CLOUD &CONTAINER SECURITY ENGINEER

(Singapore Market)

SINGAPOREANS/PRs ONLY

Salary -$13,000.00 -$18,000.00per month

LOCATION

Singapore

ABOUTTHE ROLE

Role Overview

We are hiring a Senior Cloud & Container Security Engineer to lead the design and governance of secure cloud-native platforms. This role is critical in supporting Singapore’s rapidly growing digital economy, where cybersecurity is now a core business function rather than a support role ().

The ideal candidate will bring deep expertise in cloud security, Kubernetes, and DevSecOps, with the ability to operate at both hands-on engineering and strategic architecture levels.

JOBDESCRIPTION

Cloud & Platform Security Leadership

• Architect and secure multi-cloud environments (AWS, Azure, GCP) aligned with enterprise and regulatory requirements
• Lead Kubernetes and container security strategy (runtime, network policies, workload protection)
• Define cloud security standards across the organization

DevSecOps &Automation

• Embed security into CI/CD pipelines (SAST, DAST, container/image scanning)
• Drive Infrastructure-as-Code (IaC) security using Terraform and policy-as-code (OPA, Sentinel)
• Automate compliance and remediation processes

Regulatory &Compliance (Singapore-Focused)

• Ensure compliance with:

- MAS TRM (for financial services)
- PDPA (Personal Data Protection Act)
- ISO 27001, NIST, CIS Benchmarks

• Support audits, risk assessments, and governance reporting

Threat & Risk Management

• Conduct threat modeling for cloud-native applications
• Lead incident response for cloud and container environments
• Implement monitoring using SIEM/SOAR tools

Identity & Zero Trust

• Design and enforce IAM, RBAC, and Zero Trust architectures
• Secure secrets management using Vault, KMS, or equivalent

Stakeholder Leadership

• Collaborate with DevOps, engineering, compliance, and business teams
• Act as a subject matter expert (SME) for cloud security across the organization
• Mentor junior engineers and drive security best practices

JOB REQUIREMENTS

Experience

• 12+ years in cybersecurity /infrastructure security
• 5–8+ years specifically in cloud and container security (high-demand niche)
• Strong expertise in Kubernetes security (network policies, runtime, admission controls)
• Hands-on experience with AWS / Azure / GCP (multi-cloud preferred)
• Experience implementing DevSecOps pipelines
• Proficiency in scripting (Python, Bash, or Go)

Preferred Qualifications (Highly Valued in Singapore Market)

• Certifications:

- CISSP / CCSP (widely expected for senior roles)

- AWS Security Specialty / Azure Security Engineer

- CKS (Kubernetes Security Specialist)

• Experience in banking, fintech, or regulated industries (high salary premium)
• Exposure to AI/ML security or API security (emerging demand areas)
• Experience with cloud-native security tools (Prisma Cloud, Wiz, Aqua, etc.)

What Our Client Offer:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTELTD

Email resume to - servcon@singnet.com.sg/ recruit@serviceconnections.com.sg

For more details please call at 6333 0052
Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road
#07-30Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg
License no: 09C4937 / R11022931

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Work Location - Thomson, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $3160
• Govt Agency, 12 months contract

Job Scope:

• Provide triage, screening, and referral support for incoming cases in a case management system
• Enter and update case information accurately in internal systems
• Draft responses to enquiries and feedback related to case intake and screening
• Refer cases to appropriate service providers for further support
• Complete administrative closure of cases in accordance with procedures
• Support operational reviews and process improvements to enhance service efficiency
• Assist with other case management and intake-related duties as required

Requirements:

• Diploma / Degree in a relevant field
• Proficient in Microsoft Excel

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Digital Resources Solutions Provider
• Position Title: Business Development Executive
• Working Location: Kaki Bukit
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as a reliable advisor to clients, supporting their onboarding journey and sharing usage best practices.
• Foster user engagement and ensure customers gain maximum value from our digital platform.
• Generate and nurture new business leads.
• Work alongside the Marketing team to create a smooth and consistent client experience.
• Spot opportunities for account renewals, upgrades, and expanded service adoption.
• Collect user feedback and insights to enhance satisfaction and refine our offerings.

APPLY NOW!!!

• Energetic and customer-focused with a proactive approach to problem-solving.
• Strong interpersonal and communication skills to build lasting client relationships.
• Passionate about technology, teamwork tools, and digital transformation.
• Prior experience in SaaS products, client management, or customer success is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Travel Agency
• Position Title: Sales Support Executive
• Working Location: Bugis (4 mins walking distance from the MRT)
• Working Hours: 5 days (8.30am-5.30pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Manage all operational activities to ensure company growth.
• Generate purchase orders, delivery orders, invoices, and quotations.
• Support sales team with paperwork, allowing them to focus on acquiring new accounts.
• Plan and control inventory, ensuring timely customer payments.
• Mentor new Customer Service Officers to ensure they can handle operational tasks and achieve customer satisfaction.
• Meet deadlines and targets consistently.
• Use the SAP Information System for operational tasks.
• Identify and complete tasks proactively.
• Ensure accuracy and completeness of work and information and follow up to ensure agreements and commitments are met.

APPLY NOW!!!

• Minimum ITE qualification.
• Minimum 1 year of experience in sales support or related field.
• Experienced in service industry is advantageous.
• Excellent communication skills with clients.
• Good time management.
• Able to work in team.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service.
• Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently.
• Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries.
• Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
• Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.

Requirements:

• Diploma in Business, Marketing, or a related discipline
• At least 3 years of customer service experience within consumer electronics.
• Strong knowledge in gemstones, diamonds, or precision engineering industries.
• Good communication skills, customer-focused mindset, and ability to work independently or within a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are looking for motivated individuals to join our sales team. No prior experience is required as training will be provided.

What You’ll Do

• Assist sales teams during campaigns
• Engage customers during promotions
• Support daily sales operations

What You’ll Get

• Full on-the-job training
• Stable progression path
• Team incentives

Operations Customer Service Executive (OCSE) 

Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description

• Industry/ Organization Type: Marine Engine Services
• Position Title: Senior Service Engineer
• Working Location: Tuas South
• Working Hours: 5 Days, Monday – Friday (8am – 5.30pm)
• Salary Package: Basic Salary + OT + Transportation Allowance + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Carry out repair, servicing, and overhaul of 2- and 4-stroke marine diesel engines.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Follow all safety rules and work procedures when performing jobs in shipyards or at anchorages.
• Assist in lifting, moving, and transporting heavy engine components to and from the workshop for repair or reconditioning.
• Maintain timely responses and clear communication with customers.
• Prepare detailed service reports and documentation for all completed work.
• Perform any other duties assigned by the Operation Manager.

APPLY NOW!!!

• At least Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 3-5 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Comfortable with working overtime when necessary.
• Willing to work in a shipyard/ anchorage environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74531 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary:

The Student Care Operations Executive plays a key coordination role across centres. This position bridges centre operations, manpower scheduling, programme logistics, and system administration to ensure smooth and efficient daily functioning.

You will work closely with the Operations Manager and Centre In-Charge to maintain operational excellence while supporting expansion and new initiatives.

Key Responsibilities:

Centre Operations Support

• Assist in overseeing daily operations across multiple centres.

• Ensure adherence to SOPs and operational standards.

• Conduct routine operational checks on cleanliness, documentation, safety, and stock levels.

• Support implementation of new workflows and operational improvements.

• Follow up on action items from IC meetings.

• Provide ground support when required, including stepping in to assist with classes.

Manpower & Scheduling Coordination

• Assist with staff roster planning and manpower coverage.

• Track part-time teacher availability and deployment.

• Monitor attendance and manpower data for accuracy.

• Support onboarding documentation and administrative processes.

Programme & Curriculum Logistics Support

• Coordinate logistics for holiday programmes and enrichment activities.

• Prepare materials lists and maintain stock tracking.

• Liaise with centres to ensure smooth programme rollout.

• Support training preparation and operational readiness.

Parent & Stakeholder Coordination

• Assist in drafting operational communications.

• Support follow-ups on operational matters.

• Coordinate with HQ and external vendors where required.

Logistics & Procurement

• Track centre inventory and stock levels.

• Coordinate purchase orders and procurement documentation.

• Liaise with suppliers for maintenance, repairs, and supplies.

Qualifications:

• Diploma or Degree in Business, Operations, Education, or related field.

• 3 or more years of experience in operations, coordination, education, or service industry preferred.

• Strong organisational and follow-up skills.

• Comfortable handling multiple moving parts in a fast-paced environment.

• Good communication skills and ability to work with different stakeholders.

• Detail-oriented with strong sense of accountability.

• Proficient in Google Workspace or administration.

• Able and willing to travel between centres as required to support operations.

What We Look For

• Proactive and solution-focused mindset.

• Strong ownership and follow-through.

• Comfortable being hands-on when needed.

• Able to balance structure with flexibility.

• Calm under pressure and operationally steady.

Provide technical manufacturing support to Operations and Engineering.

Key Responsibilities:
• Set-up and execute feasibility studies, experiments, and tests - both creating and following established protocols - to develop findings for the validation and improvement of equipment and manufacturing processes/methods based on engineering principles; analyze results, make recommendations, and develop reports for Engineering review. Operate a variety of test equipment to assess characteristics of the manufacturing environment
• Consult with Engineers, Technicians, and Assemblers on processes to execute experiments and/or production runs. Support related to equipment investigations, testing, objective evidence of product dispositions and rework support work necessary.
• Review documentation and take appropriate actions to ensure that information is appropriately catalogued and follow through to validation and qualification of equipment, including transferring information to appropriate locations, e.g., ECRs, SOPs, drawings, and tooling, for Engineering approval
• Utilize manufacturing software (e.g., JDE, QMS,PLM) to update documentation in systems
• Follow through with development of training and documentation materials, based on collaboration with Engineering, including identifying opportunities for modification and making recommendations, enabling the seamless knowledge transfer of project and manufacturing processes; applying knowledge of processes to devise process changes in collaboration with Engineering
• May lead projects related to new equipment validation, equipment investigations, testing, objective evidence of product dispositions and rework
• Identify potential improvement opportunities and propose solutions to optimize process and/or equipment, e.g., re-design/design of basic equipment, tools, fixtures, etc. to improve manufacturing processes, for Engineering review
• Provide coaching and guidance to technicians
• Other incidental duties (e.g. report writing and/or data collection)

Education and Experience:
• Diploma or equivalent with 3 years of previous related experience, such as GMP, clean room, medical device, and experience with automated equipment required

Additional Skills:
• Excellent computer skills required, including experience with MS Office Suite; ERP/MRP systems experience preferred
• Ability to read, comprehend, write and speak English, and good communication skills required
• Knowledge of and adherence to Edwards Environmental Health and Safety and Quality guidelines as they relate to department clean room medical device manufacturing
• Knowledge of Good Manufacturing and Good Documentation Practices supporting a medical device environment
• Strict attention to detail
• Ability to provide feedback in a professional, direct, and tactful manner
• Must be able to work in a team environment and with minimum supervision
• Proven success adhering to project schedules and managing small projects
• Substantial knowledge of validation and improvement of automated equipment
• Ability to troubleshoot manufacturing equipment
• Knowledge of material compatibility in the proposed use environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control