Total 89 job vacancies in Manila

MySigrid is looking to hire ambitious, experienced, and resourceful IT Support Specialist to join us in developing scalable software solutions both on mobile and web. You will be working together with a cross-functional team that’s responsible for full software development, from conception to deployment.

WHO WE ARE

MySigrid is a Premium Executive and Personal Assistance Service staffed by humans powered by technology. We provide the right people, platform, and processes to optimize busy executives’ lives, allowing them to outsource the day-to-day activities that keep their personal and professional lives on time and target. We aim to democratize access to executive support and to create jobs using technology instead of replacing them.

We use MySigrid, our proprietary Collaboration & Task Management Platform, to solve tasks efficiently and collectively - improving quality, reducing human error, and increasing speed. MySigrid is a ‘state-of-the-art’ technology platform designed to optimize the work processes of our Executive Assistants, allowing them to deliver world-class remote support to multiple clients, as well as giving them the flexibility to configure an optimal work/life balance.

YOUR ROLE AS AN IT SUPPORT SPECIALIST

The IT Support Specialist’s primary duty is to provide technical support to the end-users to optimize operational efficiency. You will be responsible to resolve technical issues, maintain software, and improve IT systems.

As the IT Support Specialist, you will be expected to perform the following:

• Provide technical assistance and resolve issues for the team
• Receive, resolve, and document reported bugs and issues in a timely manner
• Diagnose system-related failures and make resolution reports
• Identify maintenance techniques to prevent recurrence of downtimes and delays
• Assist in the optimization of software and system

As a minimum, we expect candidates to meet the following requirements:

• Minimum 2 years' experience in a similar role in any industry
• Bachelor’s Degree in Information Technology or any related field
• Experienced in MERN Stack (MongoDB/MySQL, Express, React and Node.js)
• Experienced in mobile app maintenance using React-native (Android/IOS)
• Familiar with databases such as MySQL, SQLite, NoSQL
• Familiar with AWS or Google Cloud Platform
• Understands REST APIs, and offline storage
• A high level of spoken and written business English
• Excellent time management skills: knows how to prioritize work, and able to multi-task to get things done in an efficient manner
• Ability to work efficiently, think strategically and solve issues effectively under pressure
• With strong analytical skills and can understand information immediately
• Has high attention to detail
• Pro-active and resourceful self-starter
• Desire and ability to work in a fast-paced technology environment
• With a quiet place at home away from any disturbance, a laptop, a smartphone, and fully running Wi-Fi connection 10mbps or higher

At MySigrid, we aim to ensure the professional and personal growth of all our employees:

• Competitive salary package
• Paid time off
• HMO Package for the employee and two codependents
• Reimbursable internet charges
• Comprehensive training and continuous learning advantages
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes
• High importance to work-life balance with the opportunity to work from home part of the week.
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company.
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues.
• Work in a corporate culture that encourages collaboration, with an emphasis on our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination

Co-Working days

MySigrid has co-working offices in BGC, Ortigas, and Makati where the whole team meets twice a month at a minimum.

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne.

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.

As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.

About the role

The Junior Case Manager is responsible for providing exceptional support to customers by managing both technical and non-technical issues related to Expereo’ s services. This role involves handling customer interactions, creating and managing support cases, and optimizing service processes to ensure an excellent customer experience.

Responsibilities

• Obtain and verify customer order details through follow-up with customers and internal teams to generate accurate and prioritized support cases or tickets.
• Process & take action on the Supplier and / or Customer Maintenance communications
• Work together with a team of Network Engineers towards a common preset goal 
• Responsible for Network & Data Communication Systems 
• Customer Excellence (internal/external customer engagement and relationship management): 
• Should be customer support ordinated candidate, should have very good knowledge of customer service processes. 
• Good knowledge of ITIL Framework. 
• To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, integrity and desire to support others. 
• To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures. 
• To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel. 
• Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems and work processes.

• At least 5 years of experience in IT/Telecommunications.
• Bachelor’s degree in computer engineering/science, Information Technology, Electronics
• and Communications Engineering or equivalent
• Thorough understanding of Routing and switching, SD-wan and cloud concepts.
• Integrity Monitoring and Management, Two-Factor
• Good understanding of IT best practices and procedures, like ITIL v3.
• Excellent communication skills, very good verbal and written English skills.
• Project management skills.
• Self-motivated with ability to perform under tight deadlines and high pressure
• TCP/IP, Network Configuration Management, VPNs, Information Security Standards and Compliance requirements
• Switching technologies with extensive hands-on Cisco & Catalyst Switches.
• Extensive hands-on on switching technologies like STP, VLANs, multi-layer switching etc.
• Switching infrastructure considerations like QoS and POE etc.
• Routing technologies extensive hands-on Cisco and Juniper routers. In depth understanding of OSPF and other routing
• Flexibility in working different shift hours

Beyond the Job

We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.

EEO (Equal Employments Opportunities) Statement:

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.

You must be located in Philippines to be a candidate.

This role is a unique opportunity to be a key part of a rapidly growing U.S. software company as we continue to grow our presence as a sought-after employer in the Philippines for talented IT and software professionals. With several software developer and support employees already in Philippines, Datex is looking to double its workforce by June 2026. This is an exciting opportunity for a talented HR and business minded professional to be a key part of that growth.

The desired candidate is one that possesses the skillset to handle both local Philippines employment matters, as well as occasional local operational business tasks.

Core characteristics:

• Excellent English communication skills – written & spoken
• Exceptional attention to detail in written tasks and document review
• Strong organization and time management skills
• Ability to work independently in a remote environment
• Tech-savvy – Applicant tracking systems, HRIS apps, Microsoft Office Suite, etc.
• Quiet, dedicated workspace and reliable internet
• Must be willing to overlap with U.S. business hours, requiring some night work
• Examples: 3p to 12a EET; 5p to 2a EET; or 8p to 5a EET
• Preference is at least 3 to 4 hours on U.S. day time.

Core HR Duties:

• Work closely with current Datex Philippines employees to ensure timesheets and payroll are correct and ready for processing.
• Recruiting and pre-screening of candidates in Philippines
• Create and route job offers, contracts, and other related documents for signature/approval
• Properly file and organize signed contracts and other HR documents; manage encoding for 201 files
• Prepares payroll-related documents of newly hired employees and is responsible for routing and securing signatures in all documents
• Coordinate with U.S. Director of HR to handle grievances, disciplinary actions, and other labor-related issues
• Collaborate with Philippines legal consultant and HR consultant when necessary
• Conduct pre-termination investigations and hearings
• Advise U.S. HR in the creation and update of best-practice company policies
• Manages the transition of probationary employees to regular status including sending reminders to managers
• Keep U.S. HR informed on national labor policy changes and new/added public holidays
• Attend job fairs to promote recruitment as needed
• Conduct market research to ensure competitiveness
• Address employee inquiries regarding compensation and benefits
• HMO/Health Insurance Administration
• Other HR duties as assigned

Core Business Office Duties:

• Collaborate with U.S. finance department regarding business banking, business agreements, business errands, payroll, and other employee related payments
• Assists U.S. Finance department in banking and other local business tasks
• Plans, hosts, and attends employee off-site team builders, trainings, and parties
• Occasionally assists with the provisioning and return of company technology items
• Vendor Sourcing and Quotations: Identify and source vendors; collect quotations as per procurement policy.
• Contract and Vendor Coordination: Prepare procurement-related contracts based on leadership direction and scope.
• Finance Collaboration: Work closely with Finance to ensure compliance checks, timely payment processing, and adherence to procurement policies.
• Procurement Documentation: Maintain accurate procurement records including quotations, vendor communications, and comparative charts.
• Other office management duties as assigned

• Bachelor's degree or equivalent in human resources, business, management, operations, or equivalent.
• Minimum 4 years of human resource experience.
• Experience in remote, international, multicultural and multilingual settings strongly preferred.
• Verifiable experience in recruiting, hiring, work leaves, and terminations.
• Strong interpersonal and communication skills with the ability to work effectively among a highly diverse workforce.
• Knowledge of HR systems and databases.
• Experience with Rippling or similar HR management platforms
• Strong analytical and problem-solving skills.
• Proven experience providing advice and guidance to senior management teams.

100% Remote – work from anywhere with a stable internet connection

Full-Time, Monday to Friday – no weekend work

Supportive Team – guided onboarding and partnership with managers

HMO Coverage and other available benefits/perks

Competitive Salary – PHP 55,000 – PHP 75,000 monthly

Paid Time Off - in addition to paid Holidays

Roles & responsibilities 

• Integration Design: Act as a solution architect and design the integration blueprint, focusing on enabling functionalities such as punch-out catalogs, invoicing and source-to-pay processes between the ERP system and third-party applications.
• API Enablement: Lead the API enablement process, ensuing seamless data exchange and communication between the ERP and procurement cloud tools.
• Integration Build and Deployment: Develop and implement the integration solution and oversee the deployment and configuration of the integration, working closely with the technical and functional teams to ensure a smooth and successful deployment.
• Engagement Roles: Undertake key roles, including but not limited to Integration Design, across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• API expertise: Proven experience in API enablement/CSV file management with a strong understanding of the S2P functionalities and data structures
• SQL expertise: At least 3+ years of experience in using SQL.
• ERP Integration Knowledge – Ability to design and implement integrations with major ERP systems.
• Minimum experience of 3+ years experience in integration development and implementation, with a focus on procurement systems.
• Hands-on experience in leading integration design workshops (integration data mapping sessions, understanding system architecture, configuring interfaces, APIs, create integration design documents etc.).
• 10 years relevant experience

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities

Qualifications

Educational qualifications 

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech
• Any certifications on related technology/platform will be add-ons

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities

• Integration Design: Act as a solution architect and design the integration blueprint, focusing on enabling functionalities such as punch-out catalogs, invoicing and source-to-pay processes between the ERP system and third-party applications.
• API Enablement: Lead the API enablement process, ensuing seamless data exchange and communication between the ERP and procurement cloud tools.
• Integration Build and Deployment: Develop and implement the integration solution and oversee the deployment and configuration of the integration, working closely with the technical and functional teams to ensure a smooth and successful deployment.
• Engagement Roles: Undertake key roles, including but not limited to Integration Design, across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• API expertise: Proven experience in API enablement/CSV file management with a strong understanding of the S2P functionalities and data structures
• SQL expertise: At least 3+ years of experience in using SQL.
• ERP Integration Knowledge – Ability to design and implement integrations with major ERP systems.
• Minimum experience of 3+ years experience in integration development and implementation, with a focus on procurement systems.
• Hands-on experience in leading integration design workshops (integration data mapping sessions, understanding system architecture, configuring interfaces, APIs, create integration design documents etc.).
• 5 - 8 years relevant experience

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities

Qualifications

Educational qualifications

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech
• Any certifications on related technology/platform will be add-ons

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities

• Integration Design: Act as a solution architect and design the integration blueprint, focusing on enabling functionalities such as punch-out catalogs, invoicing and source-to-pay processes between the ERP system and third-party applications.
• API Enablement: Lead the API enablement process, ensuing seamless data exchange and communication between the ERP and procurement cloud tools.
• Integration Build and Deployment: Develop and implement the integration solution and oversee the deployment and configuration of the integration, working closely with the technical and functional teams to ensure a smooth and successful deployment.
• Engagement Roles: Undertake key roles, including but not limited to Integration Design, across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• API expertise: Proven experience in API enablement/CSV file management with a strong understanding of the S2P functionalities and data structures
• SQL expertise: At least 3+ years of experience in using SQL.
• ERP Integration Knowledge – Ability to design and implement integrations with major ERP systems.
• Minimum experience of 3+ years experience in integration development and implementation, with a focus on procurement systems.
• Hands-on experience in leading integration design workshops (integration data mapping sessions, understanding system architecture, configuring interfaces, APIs, create integration design documents etc.).
• 7 - 10 years relevant experience

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities

Qualifications

Educational qualifications

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech
• Any certifications on related technology/platform will be add-ons

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities 

• Source-to-Pay Implementation Expertise: Possess prior experience in delivering comprehensive end-to-end implementation projects for the Source-to-Pay workstream. Deep knowledge of S2P functional processes.
• Procurement Transformation Delivery: Execute procurement transformation and digitalization projects across diverse sectors and geographies, utilizing platforms such as Coupa, Ariba, Ivalua, Zycus, GEP, and Jaggaer. Lead engagements/workstreams end-to-end.
• Develop and Drive Opportunities: Lead or support initiatives to identify and advance opportunities by building and leveraging external networks and professional relationships.
• Engagement Roles: Independently manage the project and undertake key roles, including but not limited to Functional Design Lead, Testing Lead, Project Manager, Change Management Support across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• Prior experience in implementing S2P solutions in various cloud tools and/or ERP systems.
• Strong understanding of procurement processes and spend management principles.
• Hands-on experience in:
• Leading functional design workshops (including requirement gathering and fit-gap analysis)
  Creating documents at various stages of the project like creating to-be process flows, business process documents, configuration workbook, testing strategy, identify and finalize test scenarios and test scripts, training documents etc.
• Leading testing phases (SIT/UAT/Regression)
• Integration with client ERP's will be a plus

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Strong client management skills and experience in working with global cross-functional teams
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities, and drive internal practice development initiatives
• 5 - 8 years relevant experience

Qualifications

Educational qualifications 

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech 

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities

• Source-to-Pay Implementation Expertise: Possess prior experience in delivering comprehensive end-to-end implementation projects for the Source-to-Pay workstream. Deep knowledge of S2P functional processes.
• Procurement Transformation Delivery: Execute procurement transformation and digitalization projects across diverse sectors and geographies, utilizing platforms such as Coupa, Ariba, Ivalua, Zycus, GEP, and Jaggaer. Lead engagements/workstreams end-to-end.
• Develop and Drive Opportunities: Lead or support initiatives to identify and advance opportunities by building and leveraging external networks and professional relationships.
• Engagement Roles: Independently manage the project and undertake key roles, including but not limited to Functional Design Lead, Testing Lead, Project Manager, Change Management Support across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• Prior experience in implementing S2P solutions in various cloud tools and/or ERP systems.
• Strong understanding of procurement processes and spend management principles.
• Hands-on experience in:
• Leading functional design workshops (including requirement gathering and fit-gap analysis)
  Creating documents at various stages of the project like creating to-be process flows, business process documents, configuration workbook, testing strategy, identify and finalize test scenarios and test scripts, training documents etc.
• Leading testing phases (SIT/UAT/Regression)
• Integration with client ERP's will be a plus

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Strong client management skills and experience in working with global cross-functional teams
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities, and drive internal practice development initiatives
• 7 - 10 years relevant experience

Qualifications

Educational qualifications

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech 

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities

• Source-to-Pay Implementation Expertise: Possess prior experience in delivering comprehensive end-to-end implementation projects for the Source-to-Pay workstream. Deep knowledge of S2P functional processes.
• Procurement Transformation Delivery: Execute procurement transformation and digitalization projects across diverse sectors and geographies, utilizing platforms such as Coupa, Ariba, Ivalua, Zycus, GEP, and Jaggaer. Lead engagements/workstreams end-to-end.
• Develop and Drive Opportunities: Lead or support initiatives to identify and advance opportunities by building and leveraging external networks and professional relationships.
• Engagement Roles: Independently manage the project and undertake key roles, including but not limited to Functional Design Lead, Testing Lead, Project Manager, Change Management Support across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• Prior experience in implementing S2P solutions in various cloud tools and/or ERP systems.
• Strong understanding of procurement processes and spend management principles.
• Hands-on experience in:
• Leading functional design workshops (including requirement gathering and fit-gap analysis)
  Creating documents at various stages of the project like creating to-be process flows, business process documents, configuration workbook, testing strategy, identify and finalize test scenarios and test scripts, training documents etc.
• Leading testing phases (SIT/UAT/Regression)
• Integration with client ERP's will be a plus

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Strong client management skills and experience in working with global cross-functional teams
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities, and drive internal practice development initiatives
• 10 years relevant experience

Qualifications

Educational qualifications

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech 

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

THIS ROLE

A leadership position responsible for managing a team of AML/KYC and FATCA professionals while ensuring operational excellence and regulatory compliance. This role oversees team performance, 
service delivery and resource allocation while maintaining high standards of technical accuracy.

WHAT YOU WILL DO

Core Responsibilities:

• Lead team performance and development
• Ensure service delivery excellence
• Manage client relationships
• Drive operational efficiency
• Monitor compliance standards
• Oversee resource allocation
• Direct process improvements
• Ensure regulatory compliance
• Manage team workload

Tasks:

• Manage team resources
• Conduct performance reviews
• Set team objectives
• Monitor deliverables
• Handle escalated matters
• Review complex cases
• Implement quality controls
• Manage departmental budgets
• Drive process improvements
• Oversee client satisfaction
• Direct team development
• Ensure regulatory standards
• Coordinate cross-functional efforts

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance 
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position) 
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day 

THIS ROLE

• Support the Luxembourg-based Compliance team of the AIFM (IQ EQ Fund management (Luxembourg) S.A.) in preparing “Know Your Client” (KYC) files for both onboarding of new relationships but also for the periodic review (or refresh) of the KYC documentation and for some ad-hoc requests from the Compliance team

WHAT YOU WILL DO

• Review and analyze the necessary KYC documents received to onboard new relationships clients and to perform the periodic refresh of the KYR files (based on a risk-based approach);
• Generate and manage reports on KYC files, including creating checklists to track document statuses for each relationship;
• Support implementation and maintenance of document collection procedures, including monitoring shared folders for updates;
• Conduct checks using screening tools like WorldCheck for name screening against financial sanctions lists, PEPs, and regulatory enforcement entities;
• Perform Adverse Media controls;
• Support the AIFM Luxembourg Compliance team in ad-hoc requests such as Key performance indicators, preparation of compliance reports, support in some Compliance controls from the CMP (Compliance Monitoring Plan)
• Escalate significant AML/CFT deficiencies and issues identified to the Compliance team;
• Provide support to the Compliance department for any ad-hoc requests from various stakeholders (e.g. preparation of KYC files for control purposes, screening on prospects, etc);
• Have a high level of autonomy and support other Manila team members with their questions

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance 
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position) 
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day 

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative Microsoft Windows and Systems Engineers to join our growing Digital Services team. We are recruiting for roles in the IT Managed Services team where you will act as part of the customer’s Technology team and be a valued and highly knowledgeable technical advisor and consultant.

The role is fully remote. However, candidates must be based in Manila, Philippines.

• Four-year degree in CS, EE, Math, or equivalent experience
• Expertise in Windows Domain Infrastructure
• Solid understanding of networking
• Experience with windows internals and troubleshooting complex issues
• Security oriented mindset
• Database knowledge is a plus
• Fluent in spoken and written English

Great to have:

• Acquaintance with open-source tools and open-source philosophy
• Powershell scripting and automation
• Experience working in IT Administration
• Strong background and experience in Maritime Applications

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer:

• An attractive financial package
• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Excellent working conditions with a good work-life balance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a “Great Place to Work” for four years in a row (2022-2025)

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities. 
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.

Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.

Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).

Technical Skills

• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.

Project Management

• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities. 

Communication & Collaboration

• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

Job Description Summary

• The Manager, Air Partners (PH) is responsible for managing and developing strategic airline partnerships at PH, ensuring commercially sound agreements, reliable capacity access, and strong partner performance. The role focuses on contract ownership, partner negotiations, commercial governance, and cross-functional coordination to support revenue growth and network objectives.

Job Description

• Job Title: Manager, Air Partners (Philippines - PH)
• Department: Air Partners
• Reporting To: Head of Air Partners / Country Head

Role Purpose

• The Manager, Air Partners (PH) is responsible for managing and developing strategic airline partnerships at PH, ensuring commercially sound agreements, reliable capacity access, and strong partner performance. The role focuses on contract ownership, partner negotiations, commercial governance, and cross-functional coordination to support revenue growth and network objectives.

Key Responsibilities

Air Partner Strategy & Management

• Own and manage relationships with airline partners operating out of PH under different Capacity partnership models via Interline, Freighter deployments, Freight forwarding and GSA
• Develop partner strategies aligned with network, pricing, and commercial objectives.
• Act as the primary escalation and decision point for partner-related commercial matters at station/regional level.

Contracting & Commercial Negotiation

• Lead negotiations and management of air partner agreements including interline, SPA, block space, capacity, and cooperation agreements.
• Ensure commercial terms (rates, capacity commitments, incentives, penalties, SLAs) are competitive and sustainable.
• Oversee contract lifecycle management including renewals, amendments, and terminations.

Capacity & Performance Oversight

• Ensure contracted capacity is effectively utilized and aligned with demand driven by tight communication with Sales, Solutions and Revenue management departments
• Monitor partner performance against contractual commitments (capacity delivery, service levels, reliability, cost) - be proactive to ensure to minimize leakages
• Identify underperformance, risks, or leakage and drive corrective actions with partners and internal teams.

Stakeholder & Cross-Functional Coordination

• Work closely with Pricing, Sales, Revenue Management, Operations, Finance, and Legal to ensure seamless implementation of partner agreements.
• Align partner strategies with market requirements, customer needs, and operational constraints.
• Represent the company in partner meetings, reviews, and commercial forums in PH.

Governance, Compliance & Risk Management

• Ensure all partner agreements comply with internal governance, regulatory requirements, and aviation standards under tight coordination with HQ contracts team
• Maintain clear documentation, approval trails, and audit-ready records.
• Identify contractual, financial, and operational risks and recommend mitigation strategies.

Market & Commercial Insights

• Track market developments, competitor partnerships, and capacity trends at PH.
• Provide insights and recommendations to management on partner mix, capacity allocation, and commercial optimization.
• Support business cases for new partnerships or expansion of existing agreements.

Leadership & Team Development

• Provide guidance, coaching, and oversight to executives or senior executives supporting air partner management.
• Drive standardization of processes, templates, and best practices within the partnerships function.
• Support regional or HQ-led initiatives related to partnerships and network expansion.

Qualifications & Experience

• Bachelor’s degree in Business, Aviation Management, Economics, Supply Chain, or related field.
• 7–10 years of experience in airline or air cargo commercial roles, with strong exposure to partnerships, contracts,network management and freight forwarding.
• Proven experience negotiating and managing airline commercial agreements.
• Well versed in IATA Clearing House and CASS Settlements
• Strong understanding of the PH cargo/passenger market and airline operating environment is a strong advantage.

Skills & Competencies

• Strong commercial and negotiation skills.
• Solid understanding of airline economics, capacity management, and pricing principles.
• Excellent stakeholder management and communication skills.
• Analytical mindset with the ability to translate data into commercial decisions.
• Strong leadership, prioritization, and decision-making capabilities.

Personal Attributes

• Strategic, commercially driven, and results-oriented.
• Confident representing the company with senior airline partners.
• Resilient and adaptable in a fast-paced, high-pressure environment.
• High integrity and professionalism when handling sensitive commercial information.

Work Setup: Onsite (McKinley Taguig)

Start Date: ASAP

Requirements:

• Active Registered Nurse
• At least 1 year of BPO Clinical / Healthcare experience or 1 year of Bedside / Hospital Experience
• Strong communication skills
• Willing to work onsite in McKinley, Taguig

Responsibilities:

• Clinical Review & Documentation: Analyzing medical records for accuracy, compliance, and appropriateness of care.
• Claims Processing: Determining patient eligibility, validating medical claims, and managing insurance coverage.
• Utilization Management: Reviewing treatment plans against medical policies to ensure cost-effective care.
• Case Management & Liaison: Communicating with healthcare providers and patients to facilitate care and resolve inquiries.
• Clinical Training (if applicable): Developing or delivering training programs for healthcare staff.

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