Total 23,414 Senior Executive job vacancies

Key Responsibilities

• Lead and manage the sales team to achieve growth and sales targets
• Develop and execute sales strategies to expand customer base and market presence
• Recruit, coach, motivate, and monitor sales team performance
• Build strong, long-term relationships with customers
• Prepare sales reports, forecasts, and performance analysis for management
• Identify new markets, products, and international business opportunities
• Support marketing activities, trade shows, and product presentations
• Provide pre-sales and after-sales support to drive repeat business
• Continuously review and improve sales processes and strategies

Who We Are Looking For

• Minimum 5 years sales experience with proven target achievement
• Knowledge of building trades / cleaning / maintenance preferred
• Familiar with ISO 9001:2015 and ISO 45001
• Strong leadership, coaching, and people management skills
• Independent, self-motivated, and results driven
• Excellent communication and presentation skills
• Strong business and sales closing skills
• Willing to travel extensively, covering all of Malaysia and overseas

Job Coverage & Working Arrangement

• Successful candidates will be responsible for sales in Kuala Lumpur, Selangor, Seremban, Penang, Kedah, Perak, or overseas (subject to project and customer allocation), and will be required to travel within these areas.
• We do not operate an office in KL — candidates will be required to work from home and visit customers directly.
• Company will conduct in-person training during the onboarding period.
• Weekly conference calls and virtual meetings will be carried out for coordination and reporting.
• Preferred language (optional but advantageous): Mandarin, Hokkien, or Cantonese, as the role involves serving Mandarin-speaking customers.

Benefits

• Attractive remuneration package with KPI-based incentives
• Young, energetic, and fast-paced work culture
• Strong support for skill development, technical learning, and career growth
• Competitive allowance package and medical benefits
• Clear career pathway: Once experienced, you will have opportunity to serve international customers globally
• For global accounts, commissions will be paid in USD (or any foreign currencies depending on customers' trade currencies)

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal development opportunities
• Remote work flexibility

Manufacturing industry/Public listed Firm

Working location : Sungai Chua, Kajang

5 Working Days / Week

Salary commensurate with experience (RM5000 - RM8000)

Job Description:

• Manage the planning, implementation and monitoring of preventive and predictive maintenance programs for all plant equipment and facilities

• Coordinate and oversee the work of external maintenance contractors and vendors

• Identify and troubleshoot equipment and facility issues, and implement corrective actions in a timely manner

• Ensure all maintenance activities comply with relevant safety, environmental and quality standards

• Maintain detailed records of maintenance activities and asset performance

• Provide technical support and guidance to production teams on equipment operation and maintenance

• Collaborate with the engineering team to implement continuous improvement initiatives

Job Requirement :

• Degree or diploma in Mechanical, Electrical or Facilities Engineering

• Minimum 5 years' experience in a similar facilities or engineering management role, preferably in a manufacturing environment

• Strong knowledge of preventive and predictive maintenance best practices

• Proficient in reading and interpreting engineering drawings, diagrams and specifications

• Excellent problem-solving, analytical and decision-making skills

• Good communication and interpersonal skills to liaise with both technical and non-technical stakeholders

• Ability to work independently and as part of a team

• 1 vacancy available

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave

The Facility Engineer is responsible for maintaining and optimizing all the physical infrastructure systems within the data center, including power, cooling, HVAC, backup systems, and building management. The engineer ensures that the data center operates at peak performance, meets reliability standards, and complies with safety and regulatory requirements.

Roles and Responsibilities:

1. Facility Operations & Maintenance

• Monitor and maintain critical infrastructure systems, including HVAC (heating, ventilation, air conditioning), UPS (uninterruptible power supply), backup generators, fire suppression systems, security systems, and electrical systems.
• Conduct regular checks and preventive maintenance on equipment to ensure all systems are functioning properly and to minimize the risk of failure.
• Respond to and resolve operational issues related to building systems (e.g., power outages, cooling system failures, or water leaks).
• Coordinate with vendors for repairs, inspections, and parts replacements as needed.

2. System Performance Monitoring

• Continuously monitor performance data for electrical, mechanical, and HVAC systems to ensure they are operating efficiently and within safe parameters.
• Use building management systems (BMS) or monitoring software to track environmental conditions (temperature, humidity, airflow) and equipment status.
• Provide real-time alerts and notifications for any critical failures, anomalies, or deviations from acceptable operating conditions.

3. Preventive and Corrective Maintenance

• Develop and execute preventive maintenance (PM) schedules for all critical systems, including electrical, mechanical, and HVAC systems, to minimize unplanned downtime.
• Perform corrective maintenance on equipment failures, including troubleshooting, diagnostics, and repairs of equipment.
• Ensure compliance with industry standards and local regulations for safety, efficiency, and reliability.

4. Emergency Response and Incident Management

• Serve as the primary point of contact for facility-related emergencies, including power outages, HVAC failures, and fire alarms.
• Follow emergency response protocols, including coordination with external vendors, emergency services, and internal teams to resolve critical issues and restore service as quickly as possible.
• Document incidents, root causes, and corrective actions taken to prevent future occurrences.

5. Asset Management and Tracking

• Manage inventory of spare parts, tools, and materials required for the maintenance and repair of facility systems.
• Track the lifecycle of critical assets, including purchase, installation, maintenance, and decommissioning of equipment.
• Ensure asset information is recorded and updated in the asset management system for accurate tracking and reporting.

6. Compliance and Safety

• Ensure all systems comply with relevant health, safety, and environmental regulations (e.g., OSHA, EPA) and maintain certifications such as ISO 9001, ISO 27001, or other industry standards.
• Maintain the data center facility in a safe condition, implementing safety protocols and procedures for staff and visitors.
• Conduct safety drills, audits, and inspections to ensure compliance with internal safety policies and external regulatory requirements.
• Ensure that all emergency systems (e.g., fire suppression, emergency lighting, exit routes) are fully operational.

7. Energy Efficiency and Sustainability

• Monitor energy usage and explore opportunities to improve energy efficiency and reduce operational costs while maintaining reliability.
• Recommend and implement upgrades or improvements to systems that enhance energy efficiency and reduce the carbon footprint (e.g., optimizing HVAC operations, improving lighting efficiency).
• Assist in achieving sustainability goals and compliance with green building standards such as LEED or BREEAM.

8. Vendor Management and Coordination

• Work closely with third-party vendors and contractors to schedule maintenance, obtain quotes, and oversee service delivery for various facility services.
• Ensure vendors meet service level agreements (SLAs) and adhere to safety, quality, and compliance standards.
• Coordinate with external parties for major repairs or upgrades to building systems (e.g., electrical, HVAC, fire suppression).

9. Documentation and Reporting

• Maintain detailed records of all maintenance activities, inspections, repairs, and incidents.
• Generate and analyze reports on system performance, energy usage, maintenance activities, and operational metrics for management review.
• Prepare and submit reports on the status of the facility, including energy efficiency, uptime, and planned maintenance activities.

10. Capacity Planning and Infrastructure Design

• Collaborate with IT and operations teams to plan for future capacity requirements and infrastructure upgrades.
• Assist in the design and implementation of system expansions or new installations to accommodate growth in data center operations (e.g., additional power requirements, cooling systems, etc.).
• Plan for redundancy and scalability in critical systems to ensure high availability and reliability.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Vision insurance
• Disability benefits
• Paid training and development

Responsibilities:

• Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners.
• Type in data provided directly from customers.
• Create spreadsheets with large numbers of figures without mistakes.
• Verify data by comparing it to source documents.
• Update existing data.
• Retrieve data from the database or electronic files as requested.
• Perform regular backups to ensure data preservation.
• Sort and organize paperwork after entering data to ensure it is not lost.
• Prepare EPF, SOCSO, Payroll, tax submission

Requirements:

• Proven experience as data entry clerk.
• Fast typing skills; Knowledge of touch typing system is strongly preferred.
• Good knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc).
• Working knowledge of office equipment and computer hardware and peripheral devices.
• Basic understanding of databases.
• Strong command of English both oral and written and customer service skills.
• Great attention to detail.

Perks & Benefits

• Commission and bonus
• Central location

• Min 2 years working experience in related field.
• Diploma in Marketing / any related field.
• Excellent communication, strong supervisory and leadership skills.
• Ability to anticipate & solve problems.
• Excellent organizational skills & attention to details.
• Proficient with data entry & inventory software & systems.
• Oversee and coordinate daily warehouse activities (receiving, issuing & storing goods).
• Managing inventory levels, ensuring the efficient delivery of goods.
• Handle the recording and maintaining of inventory, advising the imports received and items exported.
• Order new supplies in a timely manner.
• Responsible for securing the warehouse as well as supervising staff.
• Train, guide and evaluate new warehouse workers.
• Other duties & task given by Management from time to time.

Perks & Benefits

• Panel Clinic
• Provide Hostel
• Uniform
• Safety Shoes
• Personal development opportunities
• Paid training and development
• Annual Leave
• Medical Leave

Responsibilities:

• Deliver a weekly purchase order report to management that indicates the vendor invoice number for all closed purchase orders.
• Cooperate with the inventory management team to ensure that all deliveries satisfy the assigned purchase orders and report any back-ordered or missing products.
• Support the Supply Chain Manager with maintaining proper inventory levels of materials used on a regular basis.
• Manage reliable lines of contact with field management team to ensure that all field purchase orders are accurate.

Requirements:

• Proven experience as a buyer or relevant role.
• Exceptional communication abilities.
• Outstanding organizational skills.
• Demonstrable aptitude in effective negotiating.
• Up to speed with purchasing best practices.
• Familiarity with market research, data analysis and forecasting techniques.
• Good knowledge of MS Office; working knowledge of purchasing software (e.g. SpendMap) is an advantage.

• EPF
• SOCSO
• EIS
• UNIFORM
• ~COURSE TRAINING

Description:

We are seeking a highly motivated and detail-oriented Accountant (Full Set) to manage the full set of accounts independently from bookkeeping to financial reporting and knowledge of local accounting standards, tax laws, and compliance requirements are required.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Monday to Friday, onsite

Working hour: 9am – 6pm (include 1 hour break)

Key Responsibilities

• Manage full set of accounts including general ledger, accounts receivable (AR), accounts payable (AP), bank reconciliation, and fixed assets.
• Provide financial support for e-commerce operations, including online sales reconciliation and payment gateway settlements.
• Prepare financial statements in compliance with Malaysian Financial Reporting Standards (MFRS).
• Handle tax matters including SST submission, corporate tax filing, and liaising with LHDN.
• Liaise with external tax agents to ensure timely and accurate tax computation, filing, and compliance.
• Coordinate with external auditors and ensure timely completion of audit requirements.
• Ensure compliance with Companies Act 2016, EPF, SOCSO, and other statutory requirements.
• Oversee cash flow management and prepare forecasts to support business decisions.
• Support management reporting with analysis of financial performance and variance explanations.
• Assist in process improvement and implementation of accounting best practices.
• Perform any other duties assigned by the company from time to time.

Skills & Qualifications

• Degree/Diploma in Accounting, Finance, or related field.
• Professional certifications (e.g., ACCA, CPA, MICPA) are highly valued.
• Minimum 5 years of relevant working experience.
• Prior exposure in accounting firms (audit/tax) or e-commerce industry preferred.
• Strong knowledge of MFRS and Malaysian tax regulations.
• Proficiency in accounting software.
• Detail-oriented, organized, and able to work independently.

Perks & Benefits

• Medical Allowance
• Meal Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days
• Nearby public transport
• Free snacks
• Young & open culture

This is not a typical “training” role.

At AZEO, you’ll work with business leaders to diagnose real people problems — leadership gaps, skills mismatch, culture issues — and recommend solutions that drive performance.

If you enjoy thinking, solving, and closing, this role is for you.

What You’ll Be Driving

• Engage SME & corporate clients to understand business + people challenges
• Diagnose leadership, talent & capability gaps using structured frameworks
• Recommend solutions (leadership programmes, training, e-learning, engagement)
• Own full sales cycle: from first conversation → proposal → closing
• Build long-term client relationships (not just one-off sales) 

What Makes This Role Different

• Not product selling — solution selling
• Not just sales — advisory + impact
• Exposure to founders, HR leaders, decision-makers
• Work that actually shapes organisations

Who We’re Looking For

• 2–5 years in B2B sales / consulting / HR / L&D
• Fresh graduates can apply if they have internship experiences in L&D with strong communication skills and has own car and a valid driving license
• Strong communication & presentation skills
• Able to connect business problems → people solutions
• Comfortable speaking to decision-makers (HR, founders, leaders)
• Hungry, driven, and outcome-focused

You’ll Thrive Here If You:

• Enjoy solving problems, not just selling products
• Like working with business owners & leaders
• Want faster growth vs traditional corporate roles
• Are comfortable being accountable for results

Send your resume to hr@azeo.com.my or apply directly via LinkedIn.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Regular team activities
• Company trips
• Personal development opportunities

Description:

We are looking for a detail-oriented and responsible Advertising Assistant/Executive to support our team in daily ad execution and data reporting tasks.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Monday to Friday, onsite

Working hour: 9am – 6pm (include 1 hour break)

Key Responsibilities

• Assist in setting up and launching advertising campaigns (TikTok Ads)
• Compile, organize, and update advertising performance reports (daily / weekly)
• Monitor campaign performance and document optimization insights
• Support media buyers in executing day-to-day advertising operations

Requirements

• Detail-oriented, responsible, and willing to learn
• Basic proficiency in Microsoft Excel or Google Sheets
• Interest in digital advertising, e-commerce, or the TikTok ecosystem
• Comfortable handling data organization and repetitive operational tasks
• Prior experience with advertising platforms is a plus (training will be provided for fresh candidates)

Preferred Qualifications (Nice to Have)

• Hands-on experience with TikTok Ads or Facebook Ads
• Background in e-commerce or live commerce industries
• Ability to read and understand basic backend data in both English and Chinese

Perks & Benefits

• Meal Allowance
• Medical Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days

Description:

We are looking for a motivated Digital Marketing Specialist to lead influencer collaborations, manage paid media campaigns, and drive e-commerce growth across online and social media platforms. This role combines creative content strategy with data-driven insights to boost brand visibility and sales.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Monday to Friday, onsite

Working hour: 9am – 6pm (include 1 hour break)

Key Responsibilities

1. Influencer & Content Marketing

• Plan content strategy to match brand goals and drive conversions
• Work with agencies to select and manage KOLs/KOCs (pricing, timelines, scripts, content delivery)
• Write clear briefs that fit brand tone and local culture
• Review influencer scripts and materials for brand consistency and platform rules
• Track campaign results (reach, views, engagement, ROI) and adjust strategy
• Reuse top influencer content for ads and wider distribution

2. Paid Media & E-commerce

• Run and optimize ads on SEM, Meta (Facebook/Instagram), TikTok, and Xiaohongshu
• Coordinate with agencies to boost sales on TikTok Shop, Shopee, and Lazada
• Monitor KPIs and refine ad strategies to grow traffic and conversions

3. Market & Trend Insights

• Keep up with Southeast Asia social media trends, KOLs, and supplement industry updates
• Track competitors and market changes
• Build influencer and content investment plans using data

Skills & Qualifications

• At least 2 years’ experience in influencer marketing, social media, or business development
• Strong knowledge of Singapore and Malaysia social media, especially TikTok and Instagram
• Experience in supplements is a plus
• Skilled in tools like Google Analytics and Google Ads
• Able to execute quickly in a fast-paced environment
• Fluent in English and Mandarin (written and spoken) for communication with China HQ

• Medical Allowance
• Meal Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days
• Nearby public transport
• Free snacks
• Young & open culture

• Law Firm Accounting (full set Accounts)
• Handling Office and Clients' Accounts including tax and SST
• At least a diploma/degree in Accountancy, Finance, or professional accounting qualifications
• Minimum two (2) years of finance and accounting experience.
• Experience in FULL set account
• Understanding of financial principles and accounting standards
• Assisting in the day-to-day operations and activities of the accounts and admin department.
• Include Bank Reconciliation & other related reporting.
• Required languages: English and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients. 
• Good communication skills and the ability to work independently.
• Possess own transport
• Knowledge of Million software, Microsoft Excel, Word
• Applicant must be willing to work in Johor Bahru.
• Full-Time position.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Job Summary

The Senior Executive role will be responsible for providing operational and planning support in the development and implementation of strategic activities and performance tracking of the implemented plans throughout the timeline. This role involves a change agent organization-wide to enable an efficient working environment.

Duties & Responsibilities

Strategy Development and Implementation

• To support the Chief Operating Officer’s strategic direction in planning and implementation of strategic activities.
• Assist in the formulation of the organization’s strategy and ensure alignment with the ministry’s strategic objectives.
• Facilitate workshops/dialogues with stakeholders involved in the strategic activities and implementation of the management framework.
• Liaise with stakeholders (internal/external) to facilitate the strategy development and implementation of the activities involved.

Performance Tracking and Review

• Develop and inform the performance tracking mechanism to related stakeholders.
• Perform periodic reviews of KPI and to ensure that the activities match the strategic objectives.
• Prepare progress report/dashboard for review of performance analysis.

Risk Assessment and Change Management

• Identify potential risks and report the findings to related stakeholders.
• Promote collaboration between key departments on the change activities.
• Communicate change implementation in accordance with strategic planning.

Business Improvement

• Plan business improvement activities to increase the efficiency of the processes.
• Support the implementation of best practices for the organization.
• Develop templates, tools, and guidelines for the organization.

Special Project

• To provide support to the Manager in Project Management/Strategy to oversee specific tasks and sub-projects, driving innovation, efficiency, and successful projects, streamlining processes, fostering collaboration, and ensuring projects align with strategic objectives.

To undertake any other operational duties assigned by the Manager.

Qualifications & Competencies

• Bachelor’s Degree in Public Administration, Economics, Business Administration, Project Management, Information Technology, Accounting, or a related field.
• At least 2-3 years of experience in project-related activities, progressively responsible experience in financial reporting structures, analytical review techniques, or performance management implementation, strategic planning, or any equivalent combination of related training and experience.
• High proficiency in project management, budget management, data analysis, and stakeholder management.
• Advanced knowledge in Excel, PowerPoint, and basic knowledge in Power BI, PowerApps, etc. will be a bonus.
• Ready to learn and adopt new tools (e.g., Power BI, Power Apps, Power Automate, SharePoint, etc.).
• Excellent in organisational and time management skills.

Perks & Benefits

• Regular team activities
• Medical insurance
• Paid training and development

Tanggungjawab Utama:

• Untuk membantu HOD merangkumi keseluruhan spektrum fungsi Pentadbiran dan Sumber Manusia untuk Malaysia.
• Bekerjasama rapat dengan HOD untuk memastikan kejayaan organisasi dan mencapai objektif jabatan melalui pelbagai inisiatif Pentadbiran & Sumber Manusia.
• Untuk menyelenggara dan menyelenggara kawasan penerimaan tetamu, persidangan, latihan, perbincangan, bilik pembentangan dan tingkat bawah, bagi memastikan ia bersih dan dalam keadaan baik.
• Menyediakan dan menyelenggara sistem pemfailan pentadbiran.
• Melaksanakan tugas-tugas ad-hoc lain yang diberikan oleh pihak atasan/Pihak Pengurusan.

Untuk menyokong fungsi Pentadbiran:

• Bertanggungjawab untuk pembaharuan talian DIGI, mesin fotostat, cukai jalan, pemeriksaan kenderaan puspakom, insurans kenderaan syarikat, insurans am Syarikat, myKPP, alat pemadam api, lesen perniagaan, perjanjian penyewaan hartanah syarikat dan sebagainya.
• Untuk mengatur dan memantau kawalan perosak, penyelenggaraan pejabat dan penyelenggaraan jika diperlukan, seperti pencahayaan, dispenser air, penghawa dingin, perabot & kelengkapan pejabat, mesin faks, mesin fotokopi, pencetak, telefon, kerja-kerja elektrik dan sebagainya.
• Aturkan juruteknik dalaman/luaran untuk kerja-kerja penyelenggaraan pejabat jika perlu
• Selamat datang dan sambut semua pelawat, vendor, pelanggan, calon dengan cara yang profesional dan maklumkan kepada kakitangan yang berkenaan.
• Untuk menjawab panggilan masuk dan meneruskan panggilan ini kepada kakitangan yang berkenaan.
• Untuk merakam mesej sekiranya kakitangan yang berkaitan tiada di pejabat; seterusnya memaklumkan kakitangan tentang panggilan dan tujuannya.
• Mengendalikan semua perkhidmatan kurier, kutipan, pengeposan, pengedaran mel antara syarikat dan penghantaran faks.
• Bertanggungjawab ke atas semua pembelian alat tulis / bahan percetakan / kad nama untuk semua ibu pejabat, cawangan atau Singapura jika diperlukan.
• Sahkan semua bil DIGI bulanan syarikat.
• Bertanggungjawab untuk tuntutan insurans am syarikat, insurans kumpulan dan tuntutan PERKESO kakitangan.
• Bertanggungjawab ke atas buku rekod pengawal keselamatan, inventori, jam pengawal dan sebagainya.
• Menguruskan saman kenderaan syarikat.
• Membantu dalam tempahan hotel & penerbangan jika diperlukan

Untuk menyokong fungsi HR:

• Mentadbir dan mengemas kini sistem E-cuti, kehadiran dan tuntutan perubatan semua kakitangan/cawangan;
• Mengatur pemeriksaan kesihatan tahunan untuk kakitangan yang berkelayakan;
• Mengemas kini butiran peribadi kakitangan jika perlu / apabila perlu
• Membantu dalam operasi HR – sila rujuk Senarai Semak Pengambilan Pekerja – Pengekalan – Peletakan Jawatan.
• Rekod dan serahkan kehadiran bersih kepada Cik Judy (Jabatan Akaun) untuk pembayaran gaji.
• Membantu HR menyediakan rekod kehadiran tahunan (MC sifar, tuntutan sifar, senarai kehadiran sempurna)
• Pengumpulan kehadiran bulanan mengikut jabatan
• Memantau permohonan waktu cuti terkumpul kakitangan dalam sistem (rujuk buku panduan pekerja)
• Daftar cap ibu jari kakitangan baharu
• Pengeluaran kad perubatan Klinik Mediviron kepada kakitangan baharu dan pengemaskinian senarai kakitangan klinik panel.

Keperluan Pra-pekerjaan:

• Semakan rujukan akan dijalankan sebagai sebahagian daripada proses saringan pra-pekerjaan.

Faedah & Kebaikan

• Peluang pembangunan peribadi
• 5 hari bekerja.
• • Boleh mula bekerja dengan segera akan menjadi satu kelebihan.

Position: Marketing Executive

Job Summary

* Provide backend support for the company website, including uploading new products and updating company activity photos.

* Establish, manage, and grow the company’s social media platforms (e.g., Facebook, Instagram, Xiaohongshu), including content planning, posting, and engagement.

* Assist management in overseas market research, competitor analysis, and new product development initiatives.

* Prepare and analyze monthly sales reports, marketing performance, and customer insights to support business strategies.

* Plan, promote, and coordinate the company’s participation in Malaysia furniture and interior design exhibitions, including pre- and post-event marketing activities.

* Develop and execute marketing campaigns (online & offline) to enhance brand awareness and generate leads.

* Coordinate with internal teams, designers, and external agencies/vendors for marketing materials and campaigns.

* Create marketing content including product descriptions, social media posts, brochures, and presentations.

* Monitor digital marketing performance (ads, social media, website traffic) and optimize campaigns accordingly.

* Maintain brand consistency across all marketing channels and materials.

* Assist in handling customer inquiries, follow-ups, and basic CRM updates where required.

* Stay updated on industry trends, especially in furniture and interior design markets.

* Provide general marketing and administrative support, and perform other duties as assigned.

⸻

Requirements & Qualifications

* Diploma or Bachelor’s Degree in Marketing, Business Administration, Communications, or related field.

* Minimum 1–3 years of experience in marketing, digital marketing, or related role (fresh graduates with strong interest may be considered).

* Familiar with social media platforms such as Facebook, Instagram, and Xiaohongshu.

* Basic knowledge of digital marketing tools (e.g., Meta Ads, Google Analytics) is an advantage.

* Proficient in Microsoft Office (Excel, PowerPoint, Word); knowledge of design tools (e.g., Canva, Adobe) is a plus.

* Strong communication and writing skills in English; Mandarin is an added advantage.

* Good analytical skills with the ability to interpret sales and marketing data.

* Creative, proactive, and able to work independently as well as in a team.

• * Willing to travel and work on weekends when required for exhibitions or events.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance

Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance