Total 3,395 technical support job vacancies in Malaysia

The role

As a Customer Support Engineer, you will be responsible for advising on and selling aftercare services for existing installations. To strengthen customer relationships and increase revenue, the Customer Support department focuses on services such as maintenance, inspections, upgrades, service contracts, and training. A key part of the role is dedicated account management, ensuring our clients receive optimal and efficient support. Throughout the entire process, you will be responsible for one or more specific clients. You will work closely together with your fellow Customer Support Engineers.

What will you do?

• Proactively approach your assigned clients with the goal of generating new service and Customer Support assignments.
• Prepare and issue realistic and accurate quotations for all aftercare activities in a timely manner.
• Record activities in ISAH (ERP system), review and prepare project calculations.
• Diligently follow up on potential assignments and outstanding quotations.
• Conduct negotiations within established margins and issue order confirmations to customers.
• Ensure proper management of project budgets and documentation within the assignment scope, while providing accurate information both verbally and in writing.
• Be available to address urgent issues (including through the on-call service), initiate appropriate solutions, and deploy resources where needed.
• Share responsibility within the team for the service hotline. As part of a rotating on-call schedule, you will serve as the (secondary) point of contact for clients for a period of seven days.

What do we expect from you?

• A bachelor’s degree in Technical Business Administration or Degree in a relevant technical discipline (Mechanical, Electrical) preferred.
• Preferably 3 – 5 years of work experience, with a technical background being an advantage.
• Strong command of English, both spoken and written.
• Analytical skills with the ability to gather and process relevant information and formulate solutions.
• Strong communication skills; able to clearly and convincingly convey information both one-on-one and in group settings.
• Commercially driven mindset.
• Flexible and available to participate in the on-call service for urgent issues.
• Experience with ERP systems isa plus.

What do we offer?

• A position at a unique and dynamic company contributing to the energy transition. In order to get trained for the position, you need to be prepared to travel to HQ for a period of time (between 2 – 3months).
• A pleasant and informal working atmosphere.
• Competitive salary in line with the role.
• Opportunities for training and professional & personal development.
• Flexible working arrangements

We are seeking a proactive and organized Business Support & Administration Executive to support the company's daily operations across administration, accounts, HR, quotations, and IT coordination.

Responsibilities

• Prepare quotations, invoices, payment claims, and related documents.
• Assist with bookkeeping, payment tracking, and financial records.
• Manage employee records, leave applications, payroll coordination, and HR administration.
• Coordinate recruitment, onboarding, and staff welfare activities.
• Maintain office administration, filing systems, and procurement.
• Coordinate with external IT vendors on hardware, software, and system issues.
• Support project teams and management with administrative and operational matters.
• Perform other ad-hoc duties as assigned.

Requirements

• Diploma or Degree in Business Administration, Accounting, Human Resources, or related discipline.
• 2–5 years of relevant working experience.
• Proficient in Microsoft Office applications.
• Familiarity with accounting software is an advantage.
• Good communication, organizational, and multitasking skills.
• Able to work independently and in a fast-paced environment.

This position is particularly suitable for an interior design consultancy where one person supports multiple business functions.

Fund & Client Support Analyst / Associate

Provide operational and client-facing support to Relationship Managers (RMs) and investment teams across fund, client, bank, broker, custodian and administrator matters to ensure timely, accurate and compliant fund operations and investor servicing.

KeyResponsibilities

• Act as primary operational support to the RM on client, fund, bank, broker, custodian and administrative matters.
• Coordinate with clients and third‑party service providers (fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents) to progress operational tasks and resolve issues.
• Support client and investor onboarding: collect, review and submit KYC/AML documents and required supporting information.
• Assist clients with payment instruction preparation: provide payment details, verify completeness of operational information and liaise with banks, custodians, administrators as needed.
• Support investor lifecycle transactions: subscriptions, redemptions, transfers, distributions, cash proceeds and contract note follow‑ups.
• Manage investor queries on distributions, redemption proceeds, cash movements, payment status and related documentation.
• Prepare and coordinate monthly investor updates and communications: performance tables, charts, manager commentary, fund data, risk notices and distribution to investors/counterparties.
• Maintain and update performance spreadsheets and market comparison charts; support performance attribution, asset allocation and exposure reporting in coordination with the RM.
• Review and follow up on fund administrator deliverables (NAV packs, investor registers, fund reports) and escalate issues.
• Prepare and coordinate fund governance documentation: board resolutions, written resolutions, meeting minutes and related fund/company documents.
• Prepare, track and follow up on invoices (management fees, admin, audit, corporate secretarial, professional fees); manage invoice approval, payment follow‑up and record keeping.
• Support audit, financial statement and filing processes; respond to administrator or auditor queries.
• Maintain accurate records of key fund matters, investor communications, operational instructions and outstanding follow‑ups.
• Place and monitor trade/payment instructions with banks, brokers or custodians per RM / investment manager instructions; follow up on execution, settlement and confirmations.

RequiredQualifications & Experience

• Degree in finance, business, accounting, economics or related field (or equivalent experience).
• 4+ yrs years’ experience in fund operations, investor services, client operations, custody or a related financial services role.
• Practical experience with KYC/AML processes, investor onboarding and fund administration processes.
• Familiarity with NAV calculation flows, subscription/redemption mechanics and fund governance documentation.

Skills& Competencies

• Strong operational accuracy and attention to detail.
• Excellent client-facing and stakeholder-management skills.
• Good written and verbal communication.
• Organised, able to manage multiple tasks and follow-through on outstanding items.
• Problem-solving mindset with ability to escalate appropriately.
• Proficient in Excel (performance tables, charts), MS Office; experience with fund/accounting systems or CRM is a plus.

Knowledge of relevant regulatory and compliance requirements(KYC/AML, reporting) desirable. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA | Pushpanjli Kir | R1657306.

Sales Admin Support - European MNC
1 year contract renewable yearly
Salary: $3800 max
5 days work week
8am - 5pm
Location: Ayer Rajah (nearest MRT - Bouna Vista or OneNorth)

Job Scope:

1. Commercial Strategy & Quoting (Spares & Ad-hoc)

• Strategic Quoting:  Analyze customer RFQs to prepare accurate technical and commercial proposals, ensuring alignment with current 2026 market pricing and Sales Processes.
• Technical Validation:  Review technical specifications in RFQs to ensure spare part compatibility and suggest alternative/upgraded components for obsolete items.
• Lead Management:  Monitor the sales pipeline to follow up on outstanding quotations, converting reactive quotes into active orders through proactive customer engagement.

2. Customer Relationship & Experience Management

• Account Health Monitoring: Serve as the primary internal touchpoint for key accounts, conducting proactive calls to identify upcoming maintenance needs or spare part requirements.
• Resolution Ownership:  Act as the "Voice of the Customer" internally to resolve bottlenecks in the quoting 

3. Order Execution & Supply Chain Coordination

• End to End Order to Cash Order Processing and Follow Up
• Managed end-to-end Order-to-Cash order processing, from customer Purchase Order receipt through order booking, delivery coordination, shipping documentation, invoicing, and issue resolution.

Ensured customer POs and order documentation complied with International Trade Compliance requirements and internal controlling procedures before order booking.

• Coordinated with factories to obtain order confirmations and issued timely Order Confirmations to customers.
• Monitored, followed up, and expedited factory deliveries to ensure fulfilment of customer requirements and committed delivery timelines.
• Prepared accurate shipping documentation, including delivery notes, commercial invoices, and packing lists, in accordance with customer and Letter of Credit (L/C) requirements.
• Liaised with customers to obtain shipping document approval and delivery clearance prior to shipment release.
• Coordinated transportation arrangements with logistics teams and freight forwarders to ensure smooth and timely deliveries. Follow up on proof of delivery.
• Processed customer invoicing upon completion of delivery milestones and documentation requirements.
• Acted as key liaison between customers, factories, logistics, trade compliance, and internal stakeholders to resolve order, shipment, documentation, and delivery issues.
• Supported trade documentation processes, including Form E and Letter of Credit (L/C) handling
• Expediting & Logistics (occasional): Coordinate with the logistics and warehouse teams to prioritize urgent orders or "plant outage" requests, providing customers with real-time tracking updates.
• Approval Workflow Management:  Drive the internal workflow management and credit check processes to eliminate delays in order processing.
• Management Reporting

4. Project Support & Lifecycle Coordination

• Project Handover     
• Support and coordinate with (Senior) Sales Specialist on compiling documentations for Project order booking.
• Organize a the kick-off meeting for project team and Senior Sales Specialist. 
• Follow up on the levels of approvals before hand over to operation team.

• Documentation Control: Compile comprehensive project folders, including technical data sheets, compliance certificates, and finalized commercial terms for the Project Management team.
• Change Order Support:  Assist (Senior) Sales Specialists in documenting and quoting variations or additions to the original project scope.

5. Compliance, Reporting & Digital Transformation

• Process Governance:  Ensure 100% adherence to ABB’s internal controls, including compliance and anti-bribery/integrity standards.
• Data Analytics:  support of weekly and monthly sales pursuit list / report (e.g., Hit Rate analysis, Quote Turnaround Time, and Backlog reports) to assist the (Senior) Sales Specialist and (or) Manager in forecasting.
• Digital Adoption:  Utilize 2026 digital tools and AI-driven quoting platforms to automate repetitive administrative tasks and improve response times.

6. Administrative Support

• Provided on-site support for Administrative Duties
• Monitored inventory levels for stationery and pantry supplies, ensuring timely communication with the Administrator in Indonesia for replenishment orders.
• Supported Townhall meeting room setup, including preparation of room arrangements

Key Performance Indicators (KPIs) for this Role:

• Quote Turnaround Time : Average time taken from RFQ receipt to official proposal submission.
• Order Booking Accuracy: Percentage of orders booked without documentation errors or with minimal financial revisions.
• Quote Conversion Rate: Percentage of issued quotes that result in a confirmed Purchase Order.

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Job Description

• Supporting and servicing of Bank’s request for hands-on engineering function at Bank’s Datacenters.
• Troubleshooting any hardware related issues.
• Installation of related software as per required for Microsoft, VMware for hypervisor layer. On-siteand on-the-job training can be pickup and learned as the RE progresses into his job functions. The RE is not limited to above software, if he’s a keen worker, he can learn and install related software such as Red Hat, Chef, Veritas as per X86 Cloud RFP software stack.
• Installation and configuration of servers, KVM switches and cabling work.
• Server decommissioning and upgrade activities.
• Patching of latest software updates as required

Requirements

• Diploma in IT/Computer related discipline
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Under general supervision, contact external customers, regional business development personnel to gather information, interpret basic product / service needs of customers and develop equipment solutions to meet needs (generally at the sub-PSL and multi-PSL levels)
• Review customers’ ITT/ RFQ through part number selection, create sales proposals and Quotes
• Draws on basic/developing product knowledge and customer, BD/Sales, and technical advisor input to develop bid proposals or solutions, typically of$10M or less and provide technical sales support to internal and external customers
• Ensures that all aspects of the commercial and technical transactions of a sale are appropriately executed
• Oversees the order- fulfilment and after-sales support processes to ensure customer satisfaction
• Participates in training to develop knowledge of relevant Halliburton business model(s), processes and product/service offerings
• Occasional travel may be required
• Perform ADHOC projects as assigned by supervisor

Requirements:

Requires a STEM degree and a minimum of 2 years of related experience typically acquired through energy service sales, field operations, engineering, manufacturing or customer service.

Work Hours: Monday to Friday 7:30 AM to 4:30 PM

Work Location: 11 Tuas South Avenue 12 Singapore 637131 (company transport provided)

Work Location: Tengah

Contract Period: 1 year

Salary Range: $2,790 - $3,100

Working hours: Monday – Friday: 8.30am - 6pm

Job Scope

• Enhanced QC / inspection at Tengah
• Managing and supervision of CCS rectification works for out of warranty Dwelling Units (DUs) which include technical assessments,  implementation of CCS rectification works (e.g. PU works, localised rectifications etc.)
• Supervision of Fan Coil Unit (FCU) servicing works, and rapid response for Tengah customers with CCS issues
• Supervision of the dismantling of FCUs for Sales of Balance Dus

Requirements

• Diploma in Electrical / Mechanical Engineering
• Willing to be rostered to work at night and Saturday.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Key Responsibilities

1. Helps to prepare project plan and coordinates project activities from planning to implementation.  Maintain matrix for process improvements.

2. Coordinates project schedule and task details and helps to prepare  reports, tracking charts, checklist and project scheduling.

3. Helps to align  the progress of resources internal to the business unit to meet project on-time and budget performance objectives.  

4. Tracks projects cost schedule for   internal and external customers.

5. On occasion will interface with external suppliers and monitor and report on the projects progress against quality and cost metrics.

6. Interfaces with internal customers and reports on progress against project objectives.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

A local SME with a proven track record in sales and services of Test &Measuring Equipment is looking for a self-driven, technically competent engineer to be part of the team to grow the business.

We are looking for a pre and post-sales technical support engineer for our Test and Measurement Instruments Business. You will require to provide pre-sales activities like the technical discussion to scope out customer requirements, propose the correct solution to fit the customer application and budget. Tender technical response and liaise with supplier to complete RFP. Post-sales support like maintaining the service and calibration center, training, troubleshooting,repair, and instrument calibration.

Requirements

• Mininum Diploma and above, preferably in Electronics and Communication Engineering.
• Some working experience with General Test and Measurement instruments preferred. Applicants with knowledge of RF and Microwave instruments will be a bonus.
• Self-Driven with initiative and putting the customer in the forefront always

Our client is MNC in Environmental Services sector. Due to business needs, they are now recruiting a Technical Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Key Responsibilities for Technical Manager:

Technical Expertise & Troubleshooting

• Subject matter expert in chiller plants, pumps, cooling towers, air handling units, automation & control systems, and ACMV systems.
• Carry out detailed on-site measurement and verification using industry-standard instruments:
• Water-side tools: ultrasonic flow meters, differential pressure gauges, and temperature sensors
• Air-side tools: anemometers, temperature and humidity measuring devices
• Chiller performance tools: refrigerant pressure gauges (manometers)
• Develop Functional Design Specifications (FDS) for chiller plant optimisation and performance improvement strategies.

Stakeholder & Contractor Coordination

• Coordinate with project teams, subcontractors, and vendors for chiller plant enhancement and performance optimisation works.
• Engage with clients to provide technical consultation, progress updates, and system improvement recommendations.

Commissioning & Performance Optimisation

• Lead commissioning, testing, and fine-tuning of chiller plants, AHUs, and ACMV systems to achieve or exceed performance targets.
• Drive energy optimisation initiatives at project completion, ensuring systems achieve or surpass design COP (kW/RT) requirements.

System Design Review & Optimisation

• Review HVAC design documentation, including schematics, layouts, and control sequences, to identify performance gaps and constructability risks.
• Propose design improvements to enhance efficiency, reduce lifecycle cost, improve maintainability, and ensure system compatibility.

Requirements:

• Diploma/Degree in Mechanical/Electrical Engineering, or equivalent.
• Singapore Certified Energy Manager (SCEM) or Energy Efficiency Opportunities Assessor (EEO Assessor) is Bonus
• Minimum 7 years of strong technical experience in HVAC area
• Willing to support on weekend when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Note: **Prefer someone with more experience with application projects hosted on the cloud**

Employment Type: 1-year contract (renewable)
Eligibility: Singaporean ONLY

Job Overview:

We are seeking a proactive and service-oriented Operations & Support Lead to support the delivery and ongoing operations of a learning technology project deployed at the customer’s site. The successful candidate will represent the vendor team onsite and serve as the primary operational liaison between the customer, project stakeholders, technical teams, and support vendors. The role requires strong operational management capabilities, stakeholder engagement skills, and experience managing support services within a structured and customer-facing environment.

Key Responsibilities

Operations & Service Management

• Oversee daily operational support for learning technology platforms and associated systems

• Monitor system performance, service availability, and operational issues to ensure service continuity

• Coordinate system enhancements, releases, maintenance activities, and operational readiness

• Maintain operational procedures, workflows, and support documentation

• Ensure compliance with organisational policies, governance standards, and service requirements

• Support business continuity and operational resilience initiatives

Incident & Support Management

• Serve as the primary onsite coordinator for operational and support-related matters

• Manage incident reporting, issue tracking, escalation, and resolution processes

• Coordinate with technical teams, infrastructure teams, and vendors for timely issue resolution

• Monitor service delivery against SLAs and KPIs, and provide updates to stakeholders

• Drive continuous improvement initiatives to enhance operational efficiency and user support experience

Stakeholder & Vendor Management

• Work closely with stakeholders, business users, project managers, technical teams, and vendors to support operational requirements and service delivery

• Support governance activities including meetings, reporting, audits, and service reviews

• Assist with change management, user engagement, and adoption activities

Reporting & Continuous Improvement

• Prepare operational reports, incident summaries, dashboards, and management updates

• Analyse operational trends and recommend service improvement initiatives

• Support audit, compliance, and risk management activities

• Maintain accurate operational records, logs, and documentation

Qualifications & Experience

• Bachelor’s degree in Information Technology, Information Systems, Education Technology, Business Administration, or a related discipline

• At least 5 years of relevant experience in operations management, service delivery, or support functions

• Experience supporting enterprise digital platforms, cloud-based systems, or Learning Management Systems (LMS)

• Experience managing vendors, support teams, and cross-functional stakeholders

• Familiarity with structured project delivery and governance environments

Certifications

Mandatory

• ITIL Foundation Certification (or equivalent certification in IT Service Management)

Preferred / Good-to-Have

• Microsoft Azure certification (e.g., Azure Fundamentals, Azure Administrator, or related cloud certification)

• Project management certifications such as PMP, PRINCE2, Agile, or Scrum certifications

• Relevant certifications in service management, operations, or enterprise platforms

• Learning Management System (LMS) platform certifications will be advantageous

Competencies & Skills

• Strong organisational, coordination, and stakeholder management skills

• Good analytical and problem-solving capabilities, Strong communication and interpersonal skills

• Ability to manage multiple priorities in a fast-paced environment

• Service-oriented mindset with attention to operational quality and user experience

• Proficiency in operational reporting and documentation

Preferred Attributes

• Experience in public sector, education, or large-scale digital transformation environments

• Familiarity with ticketing and service management platforms (e.g. ServiceNow, Jira Service Management)

• Understanding of governance, compliance, and audit processes

• Ability to work independently and collaboratively across teams

SJI International Elementary School is seeking a passionate, collaborative, and bilingual Learning Support Teacher to join our vibrant team starting in January 2027. The role involves working with students aged 4 to 12 years through in-class support and individualised pull-out interventions. We require a teacher who has experience supporting learning needs in both English and Chinese. The successful candidate will play a key role in developing and delivering differentiated learning strategies to meet diverse student needs across both languages.

Experience in a similar learning support role is advantageous, and familiarity with inclusive education practices in a bilingual context is highly desirable. The successful candidate will be someone who is able to collaborate closely with colleagues, manage planning time effectively, and show flexibility and creativity. Applicants should respect and appreciate the school’s Catholic Lasallian identity, although they are not required to share the same faith.

Shortlisted candidates will be contacted the week of 13th July 2026 with interviews taking place during the week of 20th July 2026.

Primary Responsibility:

To design and deliver high-quality Learning Support interventions through a dual-language (Chinese/English) model. The primary focus is to identify and address additional learning needs for students in both languages—ensuring a strong foundation in language screening and targeted support to empower all learners to thrive holistically and achieve their full potential within the supportive ethos of SJI International, while upholding the highest standards of safeguarding and student well-being.

Specific Responsibilities:

Teaching and Learning:

• Deliver targeted individual and small-group learning interventions in both English and Chinese to support diverse student needs.
• Collaborate with homeroom and specialist teachers to design, implement, and review Individual Education Plans (IEPs).
• Provide expert guidance to classroom teachers on effective differentiation, scaffolding, and bilingual support strategies
• Create a stimulating, inclusive, and culturally responsive learning environment that features bilingual resources.

Assessment, Recording and Reporting:

• Lead the early identification and screening of learning needs, specifically utilising Chinese diagnostic tools and assessments alongside English standardised frameworks.
• Collect, analyse, and maintain accurate assessment data to monitor student progress and evaluate intervention metrics.
• Keep comprehensive, confidential student records in alignment with school data protection policies.
• Communicate transparently and regularly with parents regarding screening outcomes, IEP targets, and overall progress.

Standards and Quality Assurance:

• Support the strategic goals of the Student Success team and align bilingual support initiatives with the school improvement plan.
• Actively engage in the school's Professional Reflection and Development (PRD) cycle promote continuous personal and professional growth.
• Participate in standardisation and moderation processes to ensure consistency of support across all year groups.

Other Duties and Responsibilities

• Contribute significantly to the service, sport, and activity programmes, demonstrating a commitment to students' holistic growth and building positive relationships beyond the classroom.
• Be an advocate of the school and its decisions during interactions with students, staff, and the community.
• Lead in nurturing a Lasallian Catholic ethos by building upon the legacy and tradition of the school firmly anchored in Faith, Service, Community, Excellence and Respect.
• Maintain good working relationships with colleagues and students.
• Be a role model within the school in terms of professional expertise and conduct and lead by example.
• Treat others fairly and with respect in order to create and maintain a positive school culture.
• Build a collaborative learning culture within the school and manage innovation and change.
• Take on specific tasks related to the day-to-day administration and organisation of the school as requested by the Principal or SLT.

Qualifications and Skills

• Bachelor’s degree in Education, Special Education, or related field; Master’s degree preferred.
• Professional teaching qualification (e.g., PGCE, DipEd).
• Complete fluency in spoken and written Chinese and English.
• Practical experience screening learning needs specifically using Chinese screening tools.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Application Process

All applications for this position strictly to be submitted through Schrole/ APLi only.

The link to our Schrole / APLi page can be found on our Career Page (https://www.sji-international.com.sg/about/careers)

We regret that only shortlisted candidates will be notified.

Roles and Responsibilities:-

• Manage all theCompany's digital assets and infrastructure - office computers, laptops,networks, mobile devices, emails, databases, and content management systems — ensuring 24x7 availability, security, daily backups, and proactive defence against cyber threats across all jurisdictions the Company operates in;

• Lead the evaluation,deployment, and governance of AI platforms across the organisation (ChatGPTEnterprise, Claude, Microsoft Copilot, Gemini, and others), establishinginternal usage policies and helping research, editorial, marketing, and salesteams adopt AI tools securely and productively;

• Administer theCompany's cloud and SaaS stack (Microsoft 365, Zoom, CRM, hosting, cloudstorage), including identity management, MFA, SSO, license optimisation, anduser lifecycle across all offices;

• Identify and deliverautomation opportunities across departments using workflow tools (Zapier, Make,Power Automate)  and manage technology projects and third-party vendorcontracts to ensure SLAs, budgets, and outcomes are met;

• Provide day-to-day IT support to ~60 colleagues across multiple offices and time zones, while supporting the office manager with basic upkeep of alarm systems,  recording equipment, and routers.

Core Skills

Based on the above qualifications, the Core Skills required for this job are as follows:-

• AI literacy and platform fluency — hands-on experience deploying and governing AI tools (LLMs, AI assistants, AI-enabled SaaS), with a working understanding of prompt engineering, model limitations, and responsible-use frameworks;

• Cloud, SaaS, and security administration — practical skills with Microsoft 365 identity providers (Entra ID), at least one major cloud platform (AWS/Azure/GCP), endpoint security, MFA, and modern incident response basics.

• Automation and integration mindset — ability to design no-code/low-code workflows and write basic scripts (Python, JavaScript, or PowerShell) to connect systems via APIs and reduce manual effort.

• Able to balance day-to-day operations, manage third-party contractors and in-house developers, and deliver outcomes on time and within budget.

• Documentation, enablement, and teamwork — strong written and verbal communication, ability to produce SOPs and knowledge-base articles, run training sessions for non-technical colleagues, and dependably support a globally distributed team.

Key Performance Indicators (KPIs):-
We will measure you on the following KPIs based on the job you will be doing everyday :-

• Daily support of your colleagues for their everyday IT installation, networking, inventory control and trouble-shooting needs;
• Managing all IT-based third-party relationships to ensure they meet their contractual obligations on a continuing basis;
• Managing new development work to introduce bespoke applications to meeting the Company’s growing needs;
• Ensure the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.
• Contributing to the overall goodwill and reputation of the Company, and its growth as a leading player in the market.

Job Qualifications

We believe that the following are the qualifications that you should have in applying for this job:-

• Singaporean or Singapore PR
• Bachelor's or Polytechnic Degree in IT, Computer Science, or related field;
• Proven work experience and have at least 3-5 years of working experience in IT Operations support;
• Strong project management skills, able to balance day-to-day operations with development tasks, work independently, take ownership of tasks and deliver outcomes in a timely manner;
• Good verbal and written communication skills.
  

If you think this job suits you, please send your updated CV together with a cover later stating your current and expected salary to htan@tab.global

• Please visit www.tab.global, www.theasianbanker and its other supporting websites for more information on us.