Total 3,406 technical support job vacancies in Malaysia

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-driven individuals, with a real passion for providing exceptional customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.

What’s The Role?

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you’ll be supporting the world’s leading financial professionals by helping them gaining access to the Bloomberg’s powerful tools and data, enabling them to make critical decisions in real time.

As a Bloomberg Customer Support professional, you play a key role in two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for supporting client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuration of proprietary hardware (such as biometric authentication device and keyboards), as well as other technical and login support for our mobile and desktop applications. Support is delivered over the phone, email and via Bloomberg Instant Messaging. You’ll also proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to our products. In addition, you will collaborate with internal teams across functions and regions to resolve complex issues, while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers, who rely on proprietary data and insights, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. You will be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages. It’s a unique opportunity to contribute to the success of global market participants while building your own expertise in a dynamic, fast-paced environment.

Who you are:

You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.

What's in it for you?

We provide all new hires with an 8-week training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development and help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support Representative, you will have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• A minimum of a Bachelor’s degree and the ability to start full time work in January 2027
• Up to 3 years of full-time work experience
• Business proficiency and fluency in English and Thai to support respective clients
• A passion for delivering outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)
• Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities
• Willingness to learn new technologies and ability to retain and apply new information
• Excellent attention to detail, with an aptitude for working quickly and accurately under pressure
• Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

Please note this is a two stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorisation.

Responsibilities:

Customer Management

The TAM is responsible for establishing and maintaining a delivery governance model with the customer at the operational, management and executive levels, as applicable. As the customer’s primary point of contact for the delivery of the ACS contract, TAMs maintain relationships with customer stakeholders, understanding and aligning their objectives and perceptions with the contract scope. Tasks include escalation management, orchestrating resources from across Client to provide resolution without need to escalate further, and serving as the customer trusted advisor, identifying risks where applicable, and proactively guiding the customer to successful outcomes in the use of Oracle technologies to support their business. The TAM is also expected to help the customer understand the wider Customer Services organization to enable their customers to maximize their experience and benefit of their Premier Support contract.

Service Management

Whether a project or a support service, the TAM is responsible for the delivery to the contract terms, for the effective and efficient use of ACS resources, achieving the estimated contract margin and burn rate expectations. Management also includes the distribution of documents and deliverables, accurate record keeping in order to support business management that meet quality review and audit expectations.

Business Development

TAMs communicate and manage customer satisfaction, perception of value and promote renewals and extensions of contracts where appropriate. They should identify other opportunities client to help the customer meet their IT and business objectives, and to support the ACS sales teams in pursuit of incremental business in existing and prospective customers.

The Ideal Candidate

The ideal candidate will typically be expected to demonstrate the following attributes:

∙Good functional understanding on Oracle SaaS - HCM, ERP SCM Modules

∙Experience with implementation and support of Oracle SaaS HCM / SCM Applications, including at least 2 full cycle projects

∙Experience conducting a project management in cloud-based (Oracle SaaS) technology

∙Hands-on Oracle SaaS HCM / SCM /ERP implementation experience

∙Effectively manages scope and customer expectations on individual assignments

∙Follows through on all assignments and takes ownership of client issues

∙Coordinate with Product Manager and business partner to model, design, and build business solutions.

∙Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes.

∙Strong project management experience; PMP is desirable

∙Should have a strong customer management skill

∙Excellent team player, willing to learn new technologies & problem-solving skills

∙Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts

∙Strong organization skills, detail oriented & communication skills

∙University degree, with post graduate technical or management qualifications or other relevant experience.

∙Fusion HCM / SCM Certification preferred

Job Description

JERA Global Markets manages a large global fleet of over 20 owned and spot mid-term charters and will be responsible for driving further growth in this activity.

• Accountable for updating the LNG business for all new and existing maritime regulations that impact business activities.
• Support new and emerging trading opportunities, providing technical solutions for associated commercial challenges
• Review and support negotiation of SPA/MSPA/CN Clauses and address shipping related contractual matters within LNG sales Agreements
• Support and provide input on ship/shore compatibility issues where required
• Collaborate and work with vessel owners considering Owner’s marine policy or vessel related structural or technical challenges pertaining to potential trading activities
• Identify and support to mitigate risks arising from shipping activities
• Conduct marine risk based assessments and audits of terminals, vessel owners/managers
• Work with the Head of LNG Operations to contribute to the identification and current and future marine activities, offering early stage advice and participating in project reviews and audits
• Serve as the single point of contact for LNG terminals, ensuring timely resolution of ship/shore interface issues and collaborating on marine service reviews with the terminal.
• Offer assessments and SME support on specialized shipping elements such as LNG Ship-to-Ship transfers, tug operations and pilotage
• Represent JERAGM and participate in relevant government and industry forums and disseminate insights internally to drive continuous operational improvement
• Ensure all marine activities align with the organization’s policies, expected behavious and group functional standards as well as international marine regulations
• Provide marine expertise in LNG incident investigations
• Assist in resolving disputes and support the LNG Freight Operations team for vessel performance claims
• Utilise existing and new digital solutions to optimize the shipping operation to reduce fuel consumption, maximise cargo delivery and reducing emissions delivering competitive advantage to the trading business.
• Working with the Head of LNG Operations to develop and implement a marine risk management framework
• Assist with the vetting of charter in vessels, with the aim for developing an in house vetting framework
• Supporting JERAGM shareholders and providing advise for Marine and technical related queries.

Qualifications

• 10+ years of relevant LNG Shipping assurance experience
• Possess university degree or higher
• Possess Master Mariner or Chief Engineer certification
• Strong technical knowledge of the LNG Ships and International Maritime regulations
• Analytical and meticulous organisation skills with the ability to manage competing priorities
• Proven problem solver
• Safety focused with an eye for bottom line profitability
• Able to perform under time pressure and balance risk/reward
• Confident with good interpersonal skills and able to work well in a diverse multinational global team environment
• Build trust and collaborate with both internal and external stakeholders

• Position : Shipping Executive (Freight/ Import/ Export/ Sales Support/ Quotation)

• Location : Cantonment Road (Nearest MRT- Outram Park)

• Working hours : 5 days work week: Monday- Friday: 8:30-5:30

• Salary (commensurate with experience) : Up to $3700 + Performance Bonus

• Duration : Permanent

• Industry : SHIPPING AGENCIES (FREIGHT)

Main Responsibilities:

• Prepare and process shipping documentation including Import/Export, LC, Bill of Lading, and FTA documents.

• Coordinate shipments with forwarders, transporters, and shipping lines to ensure smooth delivery.

• Provide customer support on shipment enquiries, shipping options, timelines, and regulations.

• Arrange freight bookings and shipment scheduling according to company requirements.

• Handle customer enquiries or complaints and ensure timely resolution.

• Send shipment documents to clients, agents, and shipping partners accurately and on time.

• Maintain good relationships with agents, shipping companies, and logistics partners.

• Monitor shipping rates and conduct basic cost analysis.

• Support overseas agents coordination and development of new accounts.

• Maintain good relationships with existing customers and support business growth.

Requirements:

• Minimum 1 year of experience in shipping, logistics, freight forwarding, or supply chain operations.

• Candidates with experience in shipping documentation or logistics coordination will have an advantage.

• Good knowledge of import/export procedures and shipping documentation is preferred.

• Minimum GCE ‘O’ Level or equivalent qualification.

• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who communicate only in Mandarin.

Send your resume via Email to Jane@searchpersonnel.com.sg

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Technical Sales Engineer (Outdoor)

• Working Days:  Monday to Friday
• Working Hour: 8am to 5.30pm
• Working Location: Ubi
• Salary: $ 4k to $6k (No Commission)

Requirements:

• At least 1 year or more experience in the electronics field preferably in components sale
• Familiar with Semiconductor design and application 
• Class 3 driving license
• IEEE graduates an advantage but diploma holders must have electronics background
• Must have good knowledge of local electronics business and be prepared to work hard meet the company’s goals and objectives
• Understand what is a Memory, Logic, MosFets etc.. (Will provide training if needed)
   

 Job Scope:

• Drive product line & develop strategies
• Create business opportunities with potential customers
• Conduct market survey
• Prospect for new accounts
• Service existing customers
• Provide market trend feedback
• Assist in price negotiations and customer delivery issues
• Knowledge of electronic component business
• Must be able to work independently with purchasing and design engineers
• Knowledge of semiconductors (Analog / Digital)
• Technical competency
• Flexibility to work long hours if needed to finish the daily assignments or to take on a new role if needed
  

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Digital Lab System Support (QC/ LIMS / LES/ Pharma Manufacturing)

12 Months Contract

Location: Tuas

Up to $10,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges

Job Purpose

• Ensure the digital solution operations stability, sustainability, and the proper level of support / management, to enable business continuity.

Responsibilities:

• Support Laboratory Information Management System [LIMS]
• Support Laboratory Execution Systems [LES],
• Lab equipment and Instrument connection solutions (IoI, OMNIS, Empower software,  SoftmaxPro, etc.)
• Workstations in Lab
• Manage the process of digital infrastructure Project Managed service (PMS) for Modulus Singapore site

Requirements:

• Adept in technical skills: Windows, network fundamentals and technical execution.
• Project management and Problem solving; Incident management, change management
• Expertise on the solutions in quality control / Lab management area:LIMS / LESLab solutions support
• Knowledge on system architecture.
• Knowledge on Quality process such as GxP qualification
• Business environment:  Pharma industry – Vaccines, Biologic products, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Administrative Assistant (Part-Time, 22 Hours/Week)
Metta Youth Employment Support (YES) Program – Simei HQ

About the YES Program
The Metta Youth Employment Support (YES) Program empowers youth with special needs by equipping them with vocational skills, real-life work experiences, and opportunities for meaningful employment. Through partnerships with corporate organisations and community engagement initiatives, the program promotes personal development, social integration, and products made by our youth via CSR collaborations and outreach events.

Position Details

• Location: Simei HQ
• Working Hours: 22 hours per week (preferably 3 full days)
• Salary: $12–$14/hour (commensurate with experience)

Key Responsibilities

CSR Order Coordination & Follow-Up

• Coordinate with corporate partners on CSR initiatives
• Process orders, maintain order records, and follow up on deliveries

Inventory & Stock Management

• Monitor product stock levels
• Liaise with production teams and vendors for restocking

Data Entry & Documentation

• Maintain accurate records of orders, inventory, and delivery schedules
• Prepare sales and inventory reports

Client Communication & Support

• Handle client enquiries and provide timely updates
• Coordinate delivery details with partners

General Administrative Support

• Assist with document preparation, report consolidation, and ad-hoc admin tasks

Job Requirements

• Minimum GCE ‘O’ Level or equivalent
• 1–2 years’ experience in administration, sales support, or customer service preferred
• Strong coordination, follow-up, and communication skills
• Able to engage effectively with various stakeholders
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Why Join Us?

• Support a meaningful cause that empowers youth with special needs
• Work in a collaborative, purpose-driven team environment
• Flexible part-time role with a steady schedule

If you’re organised, detail-oriented, and passionate about making a difference, apply now and join us in creating opportunities for youth with special needs.

Site Digital Shopfloor System Support (IT infrastructure/ MES/ Pharma)

12 Months Contract

Location: Tuas

Up to $10,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Job Purpose

• For the delivery and improvement of digital solutions by providing project management and solutions expertise to business users

Responsibilities:

• Shopfloor system Lifecycle management (MES, Historian, system integration)
• Shopfloor system support improvement
• IT-OT systems integration support 
• Application management and governance

Requirements:

• Project management, Process management and Problem solving; Incident management, change management
• Expertise on the solutions in shopfloor domain:MESERPData HistorianIIoT platform, plant connectivity
• Knowledge on system architecture.
• Knowledge on Quality process such as GxP qualification
• Business environment:  Pharma industry – Vaccines, Biologic products, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job Summary

Looking for a technical windows expert for all Cloud operations services (Windows) in the organization. As such, he/she will provide support and act as the last level of escalation point for all production support activities within the operations team. Will be accountable for the overall health and stability of the technical solutions within their scope and has to work effectively with technical peers such as architects, peer experts and project teams on technology road maps and projects. They will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The team operates and delivers projects for its infrastructure scope covering Cloud Windows OS, Failover Cluster, Hyper-V, VMware, AWS, GCP, and HPE DL/Synergy/Simplivity/Alletra series hardware.

Job Detailed Description

An Expert has a wide spectrum of responsibilities and actions.

As an expert of his/her team, he/she:

• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all Windows services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.

As an experienced professional in Windows, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,

• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into the operations,

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Working hours will be in rotating shifts and primarily to cover Europe business hours
• On-call support will be expected on a rotational basis on both weekdays and weekends

Candidate Profile

Mandatory track record

• 7+ years of experience in managing Windows environment with about 3-5 years of experience in financial institutes.
• Subject matter expert on core technologies – Windows OS, Hyper-V and Failover Clustering.
• Knowledge of VMware technologies (vSphere, vCenter, VROPS, VRLI) will be an advantage.
• In-depth hands-on knowledge/experience with HPE hardware (DL, Synergy, Simplivity, Alletra series).
• In-depth hands-on knowledge/experience with Python, PowerShell and Workflow integration tools.
• Knowledge and/or hands on working experience with patching tools and Active Directory.
• Ability to solve complex problems spanning multiple technologies and disciplines.
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.

If interested, you can click on “Apply here” or write an e-mail to deeksha.agarwal@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Thanks & Regards

Deeksha Agarwal

EA Licence No.91C2918

Personnel Registration No.  R26161520

We are seeking a proactive and detail-oriented individual to support daily business operations across administrative, sales coordination, and customer service functions.

This role is well-suited for someone who is organised, enjoys working with people, and takes pride in ensuring smooth and efficient day-to-day operations.

Summary:

• Salary up $3500

• 5 days office hours

• Multiple locations hiring: Tai Seng

• Positive work environment

• Yearly bonus
  

Job Scope:

• Process and manage sales orders accurately and in a timely manner

• Prepare quotations, invoices, and other sales-related documents

• Ensure proper recording and maintenance of sales orders and customer information

• Monitor order fulfilment with internal supply chain teams to ensure timely delivery

• Respond to customer enquiries professionally and in a timely manner

• Provide administrative and operational support to the sales team

• Liaise with internal stakeholders to ensure smooth order processing and coordination

• Ensure all sales and contract information is accurately updated in the system

• Submit and maintain records for After Sales Service Support claims

• Support general administrative duties as assigned
  

Requirement:

• Experience in administration / sales support / customer service roles

• Proficient in Microsoft Office (especially Excel and Word)

• Good communication and coordination skills

• Organized, detail-oriented, and able to multitask

• Positive attitude with willingness to learn and support the team

• Entry-level candidates are welcome to apply, training provided

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Full time

Entry-level

Salary: $2,300-2,800

12-month contract (with 3-month probation period), renewable

Company & Role Overview

Favella Translations is a Singapore-based translation agency supporting international clients in the legal, financial, medical and luxury sector with precise, time-sensitive translation and interpretation in 30+ languages.

As a Junior Operations Executive, you will be supporting the day-to-day operations of the business and work directly with our founder and Head Translator. Through mentoring and training within a small specialised team, you will develop practical skills to handle administrative tasks, coordinate linguistic projects, and successfully liaise with international vendors and clients. 

From arranging interpreters for foreign diplomats to coordinating the translation of high-stakes contracts, you will be involved in delivering top-notch services in an international and multi-cultural environment with strong opportunities for growth.

We are looking for a team player with the right attitude - someone who shares our values of precision, service mindset, and ambition to continuously improve. If this sounds like you, we look forward to working together.

This role is designed as a structured learning pathway into operations management, with the goal of becoming fully independent within 6-9 months.

Benefits

• Direct training and mentorship from the founder

• Training in a wide scope of operations, language and client services: you will be learning a lot every day, with strong opportunity for career progression

• International and multicultural working environment, liaising with clients and vendors from all over the world

• Exposure to work with top-tier law firms, embassies and international clients

• Central location in Singapore, a short walk from MRT

• A clear pathway to handling projects independently within 6-9 months
  

Key Responsibilities

Operations & Administration

• Organise and prepare project files and documentation

• File invoices and expenses for internal records

• Maintain accurate databases for projects, clients and vendors

• Support with ad hoc administrative tasks such as booking courier deliveries and attending legalisation appointments

Project Coordination 

• Assist with client enquiries and quotations across channels (email, WhatsApp and phone)

• Outsource projects to vendors and track project timelines

• Ensure projects are delivered accurately and on time

Language Support 

• Attend to client calls and enquiries in Mandarin 

• Support quality checks on translated documents
  

You Are a Great Fit If You:

• Have a strong command of English and Mandarin (written and spoken)

• Are highly organised, able to manage multiple tasks and prioritise while maintaining accuracy

• Take pride in getting details right and completing tasks properly

• Are reliable, punctual, and able to follow through without constant supervision

• Have a clear and professional communication style

• Have a positive, self-improving attitude and strong willingness to learn

• Bonus point: Knowledge of Traditional Chinese and/or dialects (e.g. Hokkien) or another language (e.g. Bahasa Malaysia) is a plus but not required.

Additional Details and Requirements

• Diploma holders with 0-3 years of experience (fresh graduates welcome)

• Previous experience in administration, customer service and operations support roles highly desirable

• Salary: SGD 2,300-2,800

• Location: Central Singapore
  

How to Apply

Submit your application to careers@favellatranslations.com with your CV in attachment and a cover letter addressing the following 3 questions:

1. Why do you want to work with us at Favella?

2. Why do you believe you are a good fit for this role? Include practical examples of how you have demonstrated relevant personality traits and skills in your previous jobs (if none, in your studies or hobbies).

3. Tell us about the hobby you are passionate about: what results have you achieved that you are proud of, what hurdles have you encountered and how have you overcome them? What lessons did you learn from the experience?

Keep it simple and personal - we want your own voice, character and values to shine through your writing. Your application will be read by a person, so please make your piece truly yours and limit the use of AI.

Hiring Process and Timeline

The hiring process will involve a screening of the applications, followed by 2 rounds of interviews (these might include a brief written assignment to assess your critical thinking skills). 

Kindly note that only successful applicants in each round will be notified.

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

• Scale the Commercial API division from the ground up and own revenue outcomes.
• Shape the go-to-market strategy for MerchantSpring's API product.
• Clear pathway into leadership opportunities as the division scales.
• Collaborate cross-functionally to drive impact across the business.
• Join an international team with clients across the Americas, Europe, and APAC.
• Work from a modern co-working space in our Kuala Lumpur office on a hybrid basis.
• Competitive salary package and performance-based incentives.
• Opportunities for travel across the globe.

Job Purpose
Directly supporting the Head of Business Development APAC ex Japan and regional sales team, the sales support will be responsible for the set up and execution of the best-in-class Client experience, in close collaboration with central teams (Client Services, Product Managers, Investor Relations).

Key Responsibilities
Sales Support

Primary role will be to support the APAC ex Japan sales team and to lead best in class Client Experience, , providing clients with access to information on Products pre and post on boarding for the commingled products and customized solutions/outsources CIO mandates.

Will be in charge of the follow up of meetings and campaigns, ensuring Salesforce is timely fed with relevant information on clients, tickets & pipeline, and may punctually attend to client meetings, preparing meetings notes and supporting the execution of relevant follow ups.

Support to Client Services, RFP activity and Consultant Coverage

The sales support will facilitate the execution of the KYC/AML process and ensure a smooth onboarding of new relationships in relation with central client services teams.

In collaboration with BNP AM Alt clients services and product manager team and Head of Business Development APAC, make sure the client receives the best-in-class RFP process and content for optimal success rate.

Help set up the Local Consultant relationship practice in coordination with the local head of business Development and the Head of Global Consultant Coverage based in UK

Events & COM

Punctually support the Digital Marketing & Customer Experience and Private Wealth Marketing team in the set up and execution of local initiatives such as proprietary or sponsored events, for locally based staff and/or relevant stakeholders traveling in the region.

It is important to note that a flexibility around the above tasks is needed across all responsibilities covered by the following functions: Market Intelligence, Communication, RFPs, Investor Relations, Consultant Coverage and Events.

Role Requirement
Education/Qualifications

·        Master’s degree in Finance / Economics

Experience/Skills

·        Ideally provensuccess over several years in a leading role in productspecialist/marketing/business development topics 

·        Innovative

·        Excellentand sustained communication skills

·        Deepunderstanding of asset management (in particular in private markets)

Competencies

·        Entrepreneurialmindset with a strong “can do” mentality/ willing to work as part of team andshare success as a team effort

·        Abilityto think “out of the box” and work out innovative but economically feasiblesolutions, also under tight time constraints in a complex environment.

·        Assertiveand business solution/ outcome oriented while acting in a structured andfocused way

·        Goodinterpersonal / communication skills

Position Overview

We are seeking a detail-oriented and proactive Administrative Coordinator to provide administrative and coordination support within the project team.

The successful candidate will work independently while actively contributing to team discussions, ensuring smooth project operations and compliance with internal protocols.

Roles & Responsibilities

• Manage administrative paperwork related to project activities, ensuring timely processing and accuracy.

• Attend meetings and prepare Minutes of Meeting , capturing and distributing action items to relevant stakeholders.

• Coordinate onboarding and offboarding of project personnel, including system access provisioning and equipment setup.

• Escort personnel within restricted or secured zones in full compliance with security protocols.

• Maintain and update project records and documentation repositories to ensure information accuracy and accessibility.

• Liaise with building management and security teams for access passes, visitor registrations, and facility-related requests.

• Track and follow up on administrative requests and approvals to ensure timely resolution.

• Support meeting and event logistics, including room bookings, equipment setup, and coordination of materials.

• Handle ad-hoc administrative duties as assigned by the project team or management.

Requirements

• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

• Strong organisational skills with a keen attention to detail.

• Able to handle sensitive and confidential information with the utmost discretion and professionalism.

• Good interpersonal and communication skills, with the ability to liaise effectively across teams and stakeholders.

• Proactive self-starter who can work independently and manage multiple tasks under tight deadlines.

• Prior experience in an administrative or project support role is advantageous.

Responsibilities:

• The Sales Support Executive will assist to generate new leads for the sales team by calling manufacturing contacts to introduce products and services.
• No product selling or closing is required.
  

Requirements:

• Minimum GCE “O” Level
• No experience welcome

OTHER INFORMATION:

• Location: Kallang Ave
• Timing: Monday to Friday, 8.15am to 5.30pm
• Salary: $2,400 - $3,000 basic + Monthly incentives + VB + AWS (salary will commensurate according to experience & qualifications)