Total 421 Manager technical support job vacancies in Malaysia

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

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EA Licence: 19C9701

Registration: R1326740

Job Responsibilities:

• In charge for technical matter of the project to provide technical support to project and site team.

• Ensure that the overall construction activities, details are coordinated in compliance with client’s and authorities’ requirement.

• Lead and manage a team of design Engineers in coordination of design drawings with consultants to comply with authority requirements.

• Setting goals and targets to ensure that the conflicts and discrepancies within and amongst disciplines are resolved timely for construction on site.

• Review and provide solution to technical problems as well as planning, monitoring and reporting work progress for building and civil projects.

• Assist PM/PD/TD/STD in overall planning, BIM coordination, construction methodology and checking of drawings.

• Conduct Technical Meeting to ensure goals and target set for conflicts and discrepancies are resolved timely.

• Ensure that all records / information is properly kept for all activities, events for claims for cost and Extension of Time.

• Upkeep all submissions, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.

• Formulate value engineering with consideration for time, cost, safety and quality for PM’s review.

• Actively involve and contribute in technical discussions, site planning and site meetings.

• Maintain good working relationship with all parties.

• Maintain good communication with all other department.

• Take proactive measures, propose ways to prevent costs overruns especially related to design.

• Develop and maintain Standard Work Procedures for all critical and major work activities.

• Ensure that the drawings / BIM models are updated to the latest information available.

• Ensure that the as-built and O&M manual are prepared correctly and timely.

• Assist PM/PD in the preparation of Project BIM Execution Plan with reference to the Corporate BIM Execution Plan.

• Other duties which may be assigned by the management. 

Job Requirements:

• Degree in Civil Engineering, Geotechnical engineering, or relevant disciplines.

• Minimum 10 years of relevant working experience

• Proven track record in construction projects.

• With at least 3 years of local experience in design consultancy firm will have added advantage.

• Independent, diligent, meticulous and highly motivated with excellent team spirit.

• Strong understanding of structural engineering principles and practices.

• Strong familiarity with authority submissions and regulatory requirements.

• Strong communication skills with consultants, client, authority/government agencies and site supervisors.

• Proficient in Engineering software like Etabs, Prokon, SAP2000, or Plaxis, and knowledge of BIM.

• Strong Value engineering skills/experience will be advantaged.

We are hiring a Technical PLM to manage the end-to-end technology lifecycle, covering EOS/EOL governance, upgrades, and decommissioning of applications and infrastructure.

The role ensures legacy systems are either upgraded, modernised, or retired in line with risk, regulatory, and internal control requirements.

Key Responsibilities

• Manage technology lifecycle (EOS/EOL) across applications and infrastructure
• Drive upgrade and modernisation initiatives for systems approaching EOS
• Lead decommissioning of legacy systems with minimal business disruption
• Perform impact assessment, dependency mapping, and risk mitigation
• Establish and enforce lifecycle governance, policies, and control frameworks
• Collaborate with technology, risk, compliance, and regional/global stakeholders
• Ensure adherence to MAS and internal audit requirements
• Maintain lifecycle roadmaps (upgrade, remediation, retirement plans)
• Provide management reporting on lifecycle risks, upgrades, and decommissioning progress
• Support cost optimisation and technology rationalisation initiatives

Requirements

• Minimum 10 years’ of experience in banking / financial services IT
• Strong experience in EOS/EOL management, upgrades, and system decommissioning
• Good understanding of infrastructure and enterprise application landscapes
• Familiar with regulatory and risk/control environments (MAS preferred)
• Experience working in complex, matrix organisations
• Knowledge of ITIL / lifecycle governance frameworks
• Mandarin language skills would be preferred

Position Overview

This role is to be responsible for managing the Process and System function and where relevant. This includes all the related activities of process analysis, continuous improvement, training, support and maintenance of all Air Freight processes and their related applications (eg. CargoWise), and to enhance reporting functionalities follow business needs.

The role also includes analysis of operational procedures – customers and as well as suppliers and third parties, assisting in documenting and producing technical as well as forwarding solutions to be applied.

Key Responsibilities

• Responsible for the delivery of day to day systems and process support for operations and management through supporting our air and sea freight production systems in cooperation with the regional team.
• Oversee and ensure the delivery of user training (system enhancements, air and sea freight forwarding, process optimization and other advanced and dedicated trainings).
• Ensure high operational data quality via analysis, review and action planning together with the Air and Sea Freight Management Team.
• Support and oversee external parties electronic data (EDI) interfaces via definition of requirements, support and communicating with IT teams for specifications.
• Drive process optimization and support the implementation of changed processes to improve the quality of operational processes and systems.
• Oversee the testing and implementation of new releases in cooperation with the Project Team.
• Act as the interface between IT and the business by defining + communicating system requirements in cooperation with Project Team.
• Drive the analysis of operational procedures for both customers and suppliers and assist with documenting and producing solutions.

Qualifications & Experience

• Bachelor’s degree in related field
• 5+ years of progressive experience in logistics or freight forwarding.
• Bring the right attitude to the job with a focus on driving profitable operational solutions for the organization to deliver, maintain and improve.
• Focus on leadership, project management, systems knowledge and a process improvement mindset.
• Flexible, trustworthy and demonstrate a high level of business judgment, focus + commitment to be successful in this role.
• Culturally adaptable across South East Asia markets.

Company

SG Group of Companies is a dynamic and rapidly expanding vessel owner and operator, proudly serving the Singapore harbourcraft sector. Through SG Shipping and our digital platform SeaCabbie, we provide reliable marine logistics and launch services to a wide range of clients across the port and offshore ecosystem.

As we continue to scale our operations, we are looking for a Customer Support & Account Executive to ensure smooth service delivery, strong client relationships, and operational excellence across all post-sales activities.

Job Description                                                       

The Customer Support & Account Executive plays a critical role in managing client relationships after sales closure, ensuring seamless execution of services, and maintaining high levels of customer satisfaction.

This role acts as the bridge between clients, operations, and internal teams - ensuring that bookings, service delivery, invoicing, and issue resolution are handled efficiently and professionally.

• Act as a key interface between clients and internal teams, ensuring seamless service delivery and alignment of expectations
• Proactively engage with clients to identify service gaps, address concerns, and enhance overall customer experience
• Drive cross-functional coordination to ensure timely execution of client requirements and commitments
• Identify recurring operational or service inefficiencies impacting client experience and lead improvement initiatives
• Design and implement enhancements to workflows, tracking systems, and reporting frameworks to improve service reliability
• Champion digitalisation and automation efforts to improve client visibility, responsiveness, and operational efficiency
• Develop and maintain high-quality client-facing materials, including service summaries, performance updates, and presentations
• Ensure consistency in client communication, positioning, and overall brand representation
• Contribute to strengthening account relationships by identifying opportunities to improve service value and visibility

Qualifications & Skills

Education

• Diploma or Bachelor’s degree in Business, Maritime Studies, Logistics, or related field

Requirements

• 2–5 years of experience in customer support, operations, account management, or logistics coordination
• Experience in maritime, shipping, logistics, or service-based industries is an advantage
• Strong communication and interpersonal skills (client-facing)
• High attention to detail and problem-solving mindset
• Ability to manage multiple stakeholders and priorities in a fast-paced environment
• Customer-centric mindset with strong ownership of outcomes
• Proactive and solution-oriented approach
• Ability to handle operational pressure and time-sensitive tasks
• Team player with cross-functional collaboration ability

As the Manager, People Support - APAC Leader, you will lead and evolve a high-impact people operations team that delivers a consistent, scalable, and employee-centered service experience across our people portfolio. You will serve as a strategic partner with key regional and global ecosystem partners to enable solutions and operational excellence across all aspects of the employee life-cycle and evolving business and country-based requirements.   

This role blends people leadership, service delivery expertise, and iterative and transformational execution. You will lead a regional team, leverage data and qualitative insights to elevate employee experience, and drive simplification, standardization, and innovation across our service areas. The ideal candidate is a confident leader who thrives in fast-moving environments, brings strong analytical and systems thinking, and is passionate about building world-class people operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

People Operations Strategy & Service Excellence 

• Shape and continuously refine the role for People Support as a strategic partner that maximizes efficiency, scalability, and employee experience. 

• Champion a data-driven and employee-informed operating model, leveraging insights, feedback, and trends to proactively improve service delivery and reduce escalations. 

• Serve as a subject-matter leader in HR service delivery best practices, applying country standards to achieve optimal operational outcomes. 

 Leadership & Operational Performance  

• Lead and develop a high-performing, APAC Tier I team in a fast-paced, service-oriented environment. 

• Own day-to-day operational performance, including SLAs, KPIs, case volumes, quality metrics, and employee satisfaction. 

• Translate performance metrics into clear, compelling insights that demonstrate the value of People Support and inform decision-making by senior stakeholders. 

• Proactively manage capacity and workforce planning, flexing team resources to meet changing organizational needs and global demand. 

Data, Insights & Continuous Improvement 

• Identify root causes through critical analysis and quickly implement corrective actions to improve service quality and operational efficiency. 

• Lead multiple continuous improvement initiatives, simplifying, standardizing, centralizing, and automating complex HR processes. 

• Ensure strong data integrity, system accuracy, and quality controls through disciplined testing, audits, and attention to detail. 

Stakeholder Partnership & Communication 

• Build trusted partnerships with HRBPs, COE teams, People Intelligence, and business leaders to align priorities and deliver integrated solutions. 

• Develop and execute clear communication strategies for cross-functional initiatives, service changes, and transformation efforts. 

• Consult and influence executive leadership with confidence, clarity, and strong business acumen. 

• Act as a facilitator and change leader, guiding teams and stakeholders through rapid change and transformation. 

Knowledge Management & Content Strategy 

• Identify knowledge gaps and high-volume employee inquiry themes across AskHR. 

• Partner with COEs to curate, update, and maintain HR knowledge content, ensuring accuracy, consistency, and compliance. 

• Create a unified, searchable, and interconnected knowledge platform that delivers a simple and intuitive employee experience. 

People Leadership & Change Management 

• Demonstrate exceptional people leadership through coaching, mentoring, and talent development, building future-ready leaders. 

• Foster a culture of accountability, innovation, and continuous learning within the People Support team. 

• Communicate vision, progress, and change with clarity and empathy, motivating teams through transformation. 

Role Purpose To lead the end-to-end ILP product operations vertical, overseeing the full investment lifecycle from fund order placement through NAV pricing generation, fund accounting and year-end reporting. The role is accountable for ensuring operational excellence, regulatory compliance (MAS and CPFIS), governance integrity, and scalable support for ILP product growth, including new launches and Direct Fund initiatives.

Key Responsibilities

End-to-End ILP Investment Operations Ownership

• Own the complete ILP operational workflow, including:Fund order placement and executionSubscription/redemption processingCorporate actions and lifecycle eventsCash management and reconciliationNAV validation and unit pricing oversight
• Ensure timely and accurate NAV pricing generation
• Oversee fund accounting processes specific to ILP structures
• Serve as the primary escalation point for ILP operational issues

Accountability: Accurate, timely and well-controlled ILP operations across all products.

Regulatory & Governance Oversight (MAS & CPFIS)

• Ensure compliance with applicable MAS regulations governing ILP operations
• Ensure CPFIS-related requirements are adhered to where applicable
• Maintain clear documentation, control evidence and governance frameworks
• Lead regulatory reviews and respond to audit / supervisory queries
• Strengthen ILP pricing governance and oversight framework
• Monitor and manage regulatory risk exposures related to ILP products

Accountability: ILP operations remain fully compliant and audit-ready at all times.

ILP Product Launch & Change Management

• Lead operational readiness for new ILP product launches
• Assess accounting, data, workflow and control implications of new products
• Partner with Product, Actuarial, Risk and Distribution teams on implementation
• Design and embed scalable operational processes before BAU handover
• Support Direct Fund Model initiatives and structural changes

Accountability: Smooth, well-controlled onboarding of new ILP products without downstream remediation.

Fund Accounting & Year-End Responsibilities

• Oversee ILP-related fund accounting activities
• Ensure month-end, quarter-end and year-end closing processes are completed accurately and on time
• Lead preparation of ILP financial schedules and reporting
• Coordinate audit processes related to ILP funds
• Ensure books and records integrity for ILP structures

Accountability: Clean audit outcomes and accurate ILP financial reporting.

Controls, Risk & Operational Resilience

• Establish strong maker-checker and escalation frameworks
• Monitor operational incidents and drive root-cause remediation
• Maintain ILP risk registers and control documentation
• Reduce key-man dependency through documentation and cross-training
• Ensure sustainable resourcing during peak periods

Accountability: Reduced operational risk and strengthened control environment.

Data & Process Optimisation

• Partner with Fund Accounting Transformation & Data Lead to improve:Data qualityWorkflow efficiencyAutomation opportunities
• Identify areas for operational simplification and digitisation
• Ensure ILP workflows align with the broader IVS data architecture

Accountability: Efficient, scalable and future-ready ILP operations.

Key Requirements

• Bachelor Degree in accountancy, finance or relevant
• 8–10 years’ experience in ILP operations, fund accounting or investment operations within an insurer or asset manager
• Strong understanding of ILP product structures and unit pricing frameworks
• Experience managing MAS regulatory requirements and CPFIS considerations
• Proven track record managing product launches and operational change
• Strong audit, governance and control mindset
• Ability to operate in a lean but high-accountability environment

Responsibilities:

You will be responsible for the sales and management of sales business activities. You will be in charge of the market development for the Systems Integration business, prepare long-term and short-term business plans for revenue generation, develop budget and implement sales and marketing strategies to attain business growth and profitability.

• Provide technical solutions / proof of concept / costing / budget during bidding.
• Actively involves in answering / attending technical queries from customers pertaining to the sales / bidding.
• Provide technical support to project implementation / testing / site commissioning / services / upgrading / integration to various systems.
• Create standard training materials and provide trainings to various personnel to build up expertise.
• Gathering of market intelligence on industry trends, competitive development and constant evaluation of potential new customers lines. Develop new market segments and introduce innovative products to continuously grow market share.
• Gain and maintain market information and knowledge to obtain and maintain the targeted market shares in all assigned product categories.
• Manage the business in order to achieve and maximize targets for sales, volumes and revenues and to ensure the right organization and structure is in place for delivering the objectives.
• Develop and drive credibility and long-term relationship with the customers, to fulfil long-term sales objectives.
• Responsible for creating and implementing the sales plan, including forecast, monitoring the sales effort and performance against budget and to take corrective actions, in order to contribute to overall business plan.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Good sales/business development knowledge in Oil & Gas, Petrochemical, Marines, Power Plant or other harsh and hazardous industries, covering the following system:

o Public Alarm & General Alarm/ Closed Circuit TV System

o Telephone PABX/ Microwave Radio/ Satellite Communication

o Marine Radio System

• Possess excellent written and verbal communication, negotiation and presentation skills, resourceful and creative.
• Good analytical/problem solving skills/abilities.
• Possess good leadership skills with a high level of personal responsibility and self-motivation, ‘can do’ attitude is a must.
• A self-starter with proven managerial skills and sound business acumen, with ability to multi-task and handle work pressure.

About us

The Technical Program Management (TPM) team oversees end to end delivery of New Product Introduction (NPI) projects. The TPM assesses project complexity, allocates resources, and drives cross‑functional engineering alignment through structured checkpoints, weekly reviews, and close collaboration with Operations. They manage CAPEX, ensure functional milestones are met, and navigate a fast‑paced environment to deliver optimal, timely solutions. TPMs are proactive team players who steer coordination, make tough decisions, and support DF(X) and design‑to‑cost initiatives to achieve project goals.

About the role

• Lead a team of NPI project managers across multiple categories globally.

• Drive enterprise level cost saving initiatives spanning manufacturing, engineering, tooling, paint, and test functions.

• Act as primary contacts for major cost-saving projects at the enterprise level.

• Strategize and resource global manufacturing NPD (New Product Development) delivery, ensuring TPMs support each project.

• Provide technical guidance and coaching for the TPM team.

• Success requires a collaborative, proactive mindset—no strict boundaries, always ready to exceed expectations.

NPI Project Management Responsibilities:

• Lead a team of NPI project managers from project initiation through installation and the first three months of mass production.

• Oversee all key aspects of NPI projects, including:

• Technical delivery milestones

• End to end project planning

• CAPEX management

• DF(X) and cost-focused design reviews

• Assess project complexity and develop department resource plans, securing approval and collaboration from all Engineering functions.

• Set project checkpoints and actively engage stakeholders to achieve buy in at each stage.

• Drive alignment across engineering functions, ensuring clear deliverables and timely contributions including input from design teams.

• Guarantee that all teams integrate the required protocols (e.g., IQ/OQ/PQ, DFM, Mold flow analysis) into their plans.

• Align regularly with Operations Management regarding project deliverables and expectations.

• Conduct periodic NPI reviews with the TPMs, summarizing progress and challenges for senior leadership.

• Build strong relationships with non-engineering teams critical to NPI success, such as RDD, Operations and outsourced procurement.

• Develop and maintain a comprehensive project tracker, monitoring health, timelines, capital spend, and potential risks.

• Foster a positive, collaborative cross functional environment.

• Provide manufacturing and operations insights to the project team, acting as an escalation point and resolving challenges as needed.

About you

• Bachelor’s degree in Electronics, Electrical, Mechanical, or Mechatronic Engineering.

• Shows a strong willingness to learn and challenge current production test and assembly methods.

• Demonstrates solid engineering judgment applied beyond their main area of expertise.

• Has managed a team of at least 5 people, directly or indirectly.

• Works well independently with minimal supervision.

• Able to travel frequently to Malaysia.

• Has at least eight years of relevant experience in NPI environments.

• Experienced in regulated settings, following or establishing protocols like IQ, OQ, and PQ.

• Understands the challenges of outsourced operations.

• PMP certification is an advantage.

Cloud Technical Manager

Job Summary

We are seeking an accomplished Cloud Technical Manager with deep technical expertise across multi-cloud platforms to lead cloud infrastructure operations for both commercial and Singapore Government-appointed agencies. This senior technical leadership role demands extensive hands-on experience managing complex cloud environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), with strong focus on both Linux and Windows system administration. The ideal candidate will possess L3-level technical proficiency, demonstrate exceptional stakeholder management capabilities, and provide technical guidance to engineering teams while driving operational excellence, security hardening, and infrastructure modernization initiatives.

Key Responsibilities

Multi-Cloud Infrastructure Leadership & Architecture

Lead the design, deployment, and management of cloud-native architectures across AWS, Microsoft Azure, and Google Cloud Platform in production environments

Architect and implement scalable, highly available, and secure multi-cloud solutions aligned with business requirements and government compliance standards

Provide technical leadership for cloud services including: , S3, Lambda, ECS/EKS, RDS, CloudWatchEC2, Systems Manager, Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Monitor, Compute Engine, Google Kubernetes Engine (GKE), Cloud Functions, Cloud Storage, and Cloud Monitoring

Design and implement infrastructure architecture for new application deployments, ensuring best practices in scalability, performance, and cost optimization

Evaluate and recommend cloud technologies, services, and architectural patterns to support business objectives and digital transformation initiatives

Lead migration initiatives from on-premises to cloud and cloud-to-cloud migrations across AWS, Azure, and GCP

Monitor and optimize cloud resource utilization, implementing cost management strategies and right-sizing recommendations

Technical Team Leadership & Mentorship

Provide technical leadership, guidance, and mentorship to L2 Linux Engineers, L2 Wintel Engineers, and L3 Cloud Engineers

Conduct technical design reviews, code reviews for Infrastructure as Code (IaC), and architectural assessments

Act as the technical escalation point for complex infrastructure issues requiring advanced troubleshooting and resolution

Drive knowledge transfer initiatives, facilitate technical training sessions, and develop engineering team capabilities

Lead incident response for critical production issues, coordinating cross-functional teams and ensuring rapid resolution

Foster a culture of operational excellence, automation, continuous improvement, and technical innovation

Participate in 24/7 shift rotation and on-call escalation support to provide leadership during critical incidents

Operating System Lifecycle & Patch Management

Oversee and coordinate enterprise-wide OS patching operations across RHEL (v7 to v10) and Windows Server (2016 to 2025) environments using native tools eg. AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF

Demonstrate advanced proficiency in both Linux and Windows system administration with the ability to troubleshoot complex issues across both platforms

Develop and enforce patching strategies, policies, and schedules aligned with security compliance requirements and business continuity objectives

Lead monthly and quarterly patch cycles, ensuring comprehensive testing, validation, and rollback procedures

Coordinate patch approvals with Change Advisory Board (CAB) and manage stakeholder communications throughout patching activities

Execute post-patch validation, remediation activities, and compliance reporting for audit requirements

Identify and manage End-of-Life (EOL) operating systems and applications, planning upgrade and migration strategies

Security Hardening & Compliance Management

Lead CIS (Center for Internet Security) security hardening initiatives and remediation activities across all cloud platforms and operating systems

Implement and maintain security baselines based on CIS Benchmarks, government security standards (IM8 Policy), and industry best practices

Oversee vulnerability management programs using tools such as Trend Micro, Qualys, Tenable, and AWS Config

Prioritize, coordinate, and track security remediation efforts across infrastructure teams to ensure timely resolution of vulnerabilities

Key Responsibilities

Technical Leadership

• Lead and mentor a team of Java developers, providing technical guidance and best practices.

• Oversee the design and development of scalable and maintainable Java-based applications.

• Review system architecture and ensure adherence to coding standards and development frameworks.

Software Development Management

• Manage the full software development lifecycle including planning, development, testing, deployment, and maintenance.

• Coordinate with cross-functional teams to ensure project timelines and deliverables are met.

• Monitor development progress and ensure high-quality deliverables.

Architecture & System Design

• Design system architecture for enterprise applications and distributed systems.

• Evaluate and implement appropriate frameworks and development tools.

• Ensure systems are scalable, secure, and optimized for performance.

Project Coordination

• Work closely with product managers, stakeholders, and engineering teams to translate business requirements into technical solutions.

• Manage project priorities, resource allocation, and development schedules.

Quality & Performance

• Establish development standards, coding practices, and code review processes.

• Ensure system reliability, security, and performance through continuous improvement.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• 7+ years of experience in Java software development.

• 2+ years of experience in leading or managing development teams.

• Strong proficiency in Java, Spring Framework, and enterprise application development.

• Experience with RESTful APIs and microservices architecture.

• Familiarity with database technologies such as MySQL, PostgreSQL, or Oracle.

• Experience with version control systems (Git) and development collaboration tools.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Additional job description

Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

Google is transforming how hyper-scale data centers are planned, designed, and built from custom, stick-built, multi-year construction monoliths to manufactured, modular, just-in-time deployments of fungible capacity. The Product Development and Insertion (PDI) organization under Data Center Technology and Systems (DCTS) is the execution arm of the development of such fungible capacity. PDI, working alongside the different pillars within DCTS, drives and provides ownership of the various products and programs that will enable the future modular technology for Google Cloud.

Qualifications

Job responsibilities

• Execute scope for the cross-functional product development of new products and programs. Guide products through the product life cycle process.
• Work with the partner teams across data centers, with supply chain, construction and execution teams, hardware and software operations to help execute product insertions.
• Lead the Site Intercept process, assess specific data center sites for their ability to adopt emerging design configurations. Align, plan and deliver Data Center design delivery.
• Develop and execute Tech Insertion Cut-In Framework that defines the "Point of No Return" for design changes based on construction schedules and supply chain lead times.
• Orchestrate cross-functional efforts, provide executive decision support, and refine processes to accelerate time-to-decision. Execute scope for cross-functional product development of new products and programs, stretching to address undefined challenges with limited guidance.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience in Data Center Engineering and product design.

Preferred qualifications

• Certifications like MSP or MOR.
• Experience in technical and product program management.
• Experience managing risk of product and programs, implementing mitigation plans.
• Ability to navigate ambiguity and work in a fluid environment.
• Ability to influence cross-functional team members and stakeholders.

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

Key Responsibilities

• Drive programme execution aligned to business strategy

• Establish and maintain governance, risk, and reporting frameworks

• Oversee budgets, financial forecasting, and KPI tracking

• Manage resource capacity planning and cross-project dependencies

• Provide consolidated status updates to senior leadership

• Lead project lifecycle management from initiation to closure

• Facilitate change management and benefits realisation

• Build strong stakeholder relationships and motivate delivery teams

Requirements

• Proven track record managing full project/programme lifecycles

• Experience leading cross-functional teams (5–25 members)

• Strong knowledge of Agile or hybrid project methodologies

• Experience in programme-level financial and risk management

• Proficiency in MS Project, Excel, PowerPoint

• Strong communication, negotiation, and stakeholder management skills