Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Senior Analyst in an emerging markets Private Equity firm, based in Singapore covering Southeast Asia. Reports to Head of SEA. Assisting the senior members of the team, you will be responsible for:

• Managing and monitoring existing investments
• Supporting the investment process for new investments
• Sourcing and conducting due diligence on prospective investment opportunities
• Compiling performance data and performing portfolio analysis and benchmarking
• Preparing quarterly and annual internal and external reporting documents

To qualify candidates must possess:

Degree-qualified (5+ years)

• CFA qualification an advantage
• 5+ years of experience in buy-side, consulting or investment banking
• Demonstrated ability to communicate effectively and persuasively
• Astute commercial sense, strong analytical skills and superior critical thinking
• Able to multi-task and focus on delivering results
• Fluent in written and spoken English and at least one other relevant language (Bahasa an advantage)
• Local business / cultural knowledge in Indonesia, Philippines and Thailand an advantage

Responsibilities

· Provide service support for customers – to both external and internal

· Provide accurate information and timely generation of Service Reports

· Support our service team and ensure daily smooth operations

· Assist in procurement of inventory stock

· Pro-actively participate in improvement plans and ERP system

Requirements

· Minimum Diploma holder in any field, with at least 2 – 3 years of experience

· Meticulous & detailed-oriented

· Able to meet deadlines and multi-task

Company Overview

Quantum is a Singapore-headquartered regional HR consultancy providing tailored HR solutions including manpower outsourcing and business process outsourcing services.

Job Summary

We are seeking a proactive and detail-oriented Junior Executive to provide operational and administrative support to our Clients. The successful candidate will play a key role in supporting IT systems, end-user services, vendor coordination, procurement activities, and departmental initiatives.

Responsibilities

• Provide technical support to new onboarding employees
• Supporting FIS SharePoint lists and Power BI dashboards (design, creation, updates, and maintenance)
• Raising Shopping Carts, PR/PO tracking, and GRN(requiring basic Ariba and SAP skills)
• Handling new user onboarding (documentation preparation, orientation/NDA, coordinating ID badges with security and hiring manager)
• Supporting mobile users (port-in/out, device orders, repairs, upgrades, eSIM)
• Managing telco changes or contract renewals(MSA), including migration project coordination
• Organising departmental events (planning, communications, budgeting, collections, payments, logistics, presentation materials, and post-event activities such as photo/video editing and surveys)
  
  
  Requirements
• Diploma in Information Technology, or a related discipline.
• 1 to 2 years of relevant experience in IT support, IT administration, or a similar role.
• Working knowledge of Microsoft SharePoint and Power BI.
• Basic experience with SAP and Ariba procurement processes is preferred.
• Familiarity with mobile device management
• Good communication skills with the ability to engage multiple stakeholders at all levels.
• Detail-oriented with strong accuracy and follow-through in task execution.
• Ability to handle sensitive and confidential information
  
• Privacy Notice
  By submitting your application, resume, or any personal information, you authorize Quantum to collect, process, store, and share your personal data with its business partners and other relevant third parties for the purpose of assessing your qualifications and suitability as part of the recruitment and placement process. By doing so, you confirm that you have reviewed and accepted our Job Applicant Privacy Notice.

• Develop and maintain enterprise reporting solutions and business intelligence dashboards for insurance operations. 

• Analyze insurance data across policy, claims, underwriting, customer, finance, actuarial, and regulatory domains. 

• Design and deliver interactive dashboards, reports, and analytics solutions using Power BI, Microsoft Fabric, Qlik Sense/QlikView, and Tableau. 

• Work with business stakeholders to understand requirements and translate them into data-driven insights. 

• Develop KPI dashboards covering premium growth, loss ratio, claims performance, underwriting profitability, customer analytics, and operational metrics. 

• Build and optimize data models, reporting layers, and self-service analytics capabilities. 

• Work with Microsoft Fabric components including Lakehouse, Data Warehouse, One Lake, Dataflows Gen2, Semantic Models, Notebooks, and Pipelines. 

• Support data integration, data warehousing, ETL/ELT processes, data quality, reconciliation, and governance initiatives. 

• Collaborate with underwriting, claims, actuarial, finance, risk, compliance, and technology teams. 

• Minimum 3 years of experience in Data Analytics, Business Intelligence, or Reporting. 

• Hands-on experience in to BFSI domain  

• Strong experience with Power BI, Microsoft Fabric, Qlik Sense/QlikView, and Tableau. 

•  Strong SQL development skills with experience in query optimization. 

• Good understanding of Data Warehousing, Data Modeling, ETL/ELT, and Data Governance concepts. 

• Experience with Azure Data Services and cloud analytics platforms. 

• Knowledge of KPIs such as GWP, NWP, Loss Ratio, Combined Ratio, Claims Leakage, Claims Turnaround Time, and Customer Retention Metrics. 

• Experience with Python, Spark, Databricks, or Machine Learning will be an added advantage. 

• Relevant certifications in Power BI, Microsoft Fabric, Azure Data Engineering, Tableau, Qlik, or Insurance domain are preferred. 

. 

The Opportunity

• We are partnering a leading bank to look for Senior Business Analyst (Financial Crime Analytics)
• 6 months contract at MBFC

Business Function

Group Legal, Compliance & Secretariat ensures that the organisation’s interests are protected by safeguarding and enhancing its reputation and capital. The function works closely with regulators, customers, and business partners to maintain strong regulatory standing. At the core of business banking is a commitment to trust, integrity, and responsible financial practices for all stakeholders.

Key Responsibilities

1. Strategic Screening Optimisation
   Drive the continuous enhancement and optimisation of detection logic and algorithms across financial crime screening processes, including customer onboarding, ongoing customer due diligence, and real-time transaction screening across all operating regions. Balance alert efficiency with comprehensive risk coverage to strengthen financial crime prevention and protect the organisation’s reputation.

2. Cross-Functional Collaboration & Project Leadership
   Partner closely with internal stakeholders such as Compliance, Technology, Business Units, Legal, Risk, and Operations to lead and support complex initiatives aimed at improving operational efficiency, enhancing customer experience, and integrating new technologies for financial crime prevention. This includes presenting insights, negotiating requirements, and influencing outcomes at a senior level.

3. Advanced Analytics & Solution Development
   Perform in-depth data analysis to identify key performance drivers and emerging financial crime trends. Design, validate, and implement robust analytical models for risk scoring and detection improvement. Translate complex analytical findings into clear, actionable insights for senior management decision-making.

4. Regulatory Assurance & Quality Control
   Ensure strict compliance with audit and regulatory requirements related to financial crime prevention. Drive comprehensive documentation, gap analysis, and proactive risk mitigation. Oversee data validation, cleansing, and quality controls throughout the lifecycle of screening systems and analytical solutions.

5. Agile Solution Delivery
   Champion Agile delivery methodologies by defining requirements, solution design, managing UAT, and overseeing deployment of enhanced screening capabilities. Maintain end-to-end ownership from concept through post-implementation review.

6. Subject Matter Leadership & Innovation
   Act as a Subject Matter Expert for financial crime screening systems, particularly in Sanctions and CDD domains. Provide expert guidance to internal partners and contribute to the strategic direction of the Financial Crime Analytics function by identifying new methodologies, tools, and technologies. Mentor junior team members and promote a culture of continuous improvement and learning.

7. Performance Reporting & Stakeholder Insights
   Produce regular management reports with actionable insights based on key performance indicators and trend analysis. Provide timely support for ad-hoc analysis and stakeholder queries to support informed business decisions.

Requirements

1. Experience & Foundation

• Bachelor’s degree or equivalent practical experience in a quantitative or technical discipline (e.g. Computer Science, Statistics, Engineering, Data Science).
• 8–10 years of progressive experience in financial services, consulting, or related industries, with strong exposure to financial crime prevention and analytics.

2. Technical Acumen

• Strong proficiency in data analysis tools and languages (e.g. Python, SQL); cloud platform experience is mandatory.
• Exposure to big data technologies and data warehousing solutions is highly advantageous.
• Proven ability to analyse large, complex datasets (millions of records) to derive insights and support strategic decisions.
• Advanced proficiency in data visualisation tools (e.g. Tableau).
• Familiarity with financial crime detection and screening platforms.

3. Analytical & Strategic Mindset

• Exceptional analytical, problem-solving, and critical-thinking skills.
• Strong commercial awareness with a data-driven approach to managing financial crime risk and system performance.
• Highly detail-oriented and risk-aware, with the ability to identify data inconsistencies and potential biases.

4. Project & Domain Expertise

• Demonstrated experience leading complex initiatives spanning IT, analytics, and business functions.
• Strong understanding of AML/CFT/KYC regulatory frameworks and financial crime risk management.
• Experience with screening engines is advantageous.

5. Communication & Influence

• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to senior stakeholders.
• Proven ability to build strong relationships and influence outcomes across cross-functional teams.

6. Personal Attributes

• Self-motivated and proactive, with the ability to work independently.
• Resilient and adaptable, thriving in a fast-paced, dynamic environment.

Next Step

• We could contact you in the soonest time if you directly send your resume to: amos.tan@adecco.com
• Email Topic: Apply Senior Business Analyst (Financial Crime Analytics)
• We regret to inform that only shortlisted candidates will be contacted

Amos Tan Jun Han

EA LIcence No.91C2918

Personnel Registration No. R23113385

Kick-start your journey in healthcare administration and operations. Join a dynamic team where you'll play a key role in supporting healthcare initiatives, coordinating administrative processes, and contributing to impactful projects that improve service delivery.

Responsibilities

• Provide professional customer service support and respond to enquiries from stakeholders and applicants
• Process, verify, and maintain grant applications, claims, reports, and related documentation
• Perform accurate data entry, records management, scanning, filing, and document tracking
• Liaise with applicants and external parties to follow up on submissions and resolve application-related matters
• Coordinate appointments, schedules, and administrative activities to ensure smooth operations
• Assist in the planning and execution of training sessions, workshops, and events
• Provide logistical and operational support for meetings, training programmes, and departmental initiatives
• Support user acceptance testing and system-related administrative activities
• Prepare correspondence, reports, and other documentation as required
• Handle general administrative duties and provide support to the team on various projects and assignments

Requirements

• Minimum GCE A Levels, Diploma, or equivalent qualification
• Strong interest in healthcare administration and operations
• Good organizational skills with strong attention to detail
• Able to manage multiple tasks effectively in a fast-paced environment
• Comfortable communicating with stakeholders and handling administrative processes
• Proficient in Microsoft Office applications
• Training will be provided for successful candidates
• Able to commit for a minimum of 3 months
• Able to commence work within a short notice period will be advantageous

Why Join Us?

• Gain valuable exposure to healthcare operations and administration
• Develop practical skills in project coordination, stakeholder management, and process administration
• Structured training and supportive team environment
• Opportunity to work on meaningful initiatives within the healthcare sector
• Enhance your professional experience in a highly respected industry

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg.

Please indicate "Healthcare Administration Coordinator" in the email subject header.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

PURPOSE

We are seeking a highly organized and detail-oriented Distribution Support Executive to join the Life Business team on a contract basis. The role supports day-to-day distribution operations, including agent maintenance, commission and incentive processing, system testing, and new firm onboarding activities. The incumbent will work closely with internal stakeholders such as Sales, Compliance, Finance and Operations, as well as external distribution partners, to ensure smooth execution of processes and adherence to regulatory and internal requirements. 

JOB SCOPR AND RESPONSIBILITIES

Core Responsibilities: 

• Oversee agent maintenance activities, including creation, termination, suspension, promotion and updates of agent codes. 

• Manage proxy requests and ensure timely and accurate updates to agent records in relevant systems. 

• Generate and distribute commission, incentive and operational reports. 

• Process commission and incentive payments accurately and within stipulated timelines. 

• Handle day-to-day distribution-related email enquiries and support email whitelisting applications. 

Secondary / Exposure Responsibilities: 

• Support system testing activities for new product launches, new firm onboarding and system maintenance initiatives. 

• Assist in onboarding of new distribution firms, including coordination of distribution agreements and product due diligence documentation. 

• Facilitate launch readiness for new products and riders in collaboration with internal stakeholders. 

• Provide operational support for time-sensitive initiatives, clean-up exercises or reviews as directed by the manager. 

QUALIFICATIONS / EXPERIENCE

• Minimum Diploma in any discipline

• 1 to 2 years of relevant experience in insurance operations, distribution support or administrative roles. 

KNOWLEDGE, SKILLS & ABILITY

• Good understanding of life insurance operations across IFA, Bancassurance and Broker channels. 

• Strong administrative skills with a high level of accuracy and attention to detail. 

• Ability to manage multiple tasks and priorities effectively in a fast-paced environment. 

• Good interpersonal and communication skills with the ability to work across teams. 

• Proficiency in relevant systems and tools (e.g. AS400 for agent and commission processing, Jira for task tracking and system testing coordination). 

• Self-motivated, proactive and able to work independently with minimal supervision. 

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for an experienced and detail-oriented HR Support Executive to handle end-to-end HR operations and compliance matters. The ideal candidate should have strong knowledge of MOM regulations, CPF/IRAS submissions, with hands-on experience in work pass management.

Key Responsibilities:

HR Operations & Compliance:

• Manage all MOM-related activities including EP, S Pass, and Work Permit applications, renewals, cancellations, and quota management.
• Ensure compliance with MOM employment mandates, including TAFEP and TADM guidelines.
• Maintain accurate employee records in accordance with Singapore employment laws.
• Liaise with MOM, CPF Board, IRAS, and other government agencies as required.
• Stay updated with HR regulations and ensure the organization remains compliant with statutory requirements.

Payroll & Vendor Management:

• Prepare and validate monthly payroll inputs and coordinate with external payroll vendors for accurate and timely salary processing.
• Handle statutory contributions such as CPF, SDL, SHG funds, and IRAS submissions (IR8A, AIS).
• Reconcile payroll discrepancies and ensure accuracy in employee data.
• Manage HR-related vendor relationships (e.g., recruitment agencies, manpower suppliers).

HR Administration & Reporting:

• Maintain and update employee HRIS records.
• Prepare HR reports and analytics as needed.
• Support internal and external HR audits.

Requirements:

• At least 1 – 2 years of hands-on HR experience, preferably in a generalist or HR operations role.
• MOM management (EP, S Pass, WP handling)
• CPF and IRAS submissions
• TAFEP and TADM policy knowledge
• Payroll input management and vendor coordination
• Employee onboarding and exit processes
• Strong understanding of Singapore employment laws and HR compliance.

Nice to Have:

• Exposure to regional HR practices or multinational setups.

Senior End-User Support Engineer (L3)

Job Title: Senior End-User SupportEngineer (L3)
Monthly Salary: $8,500 – $11,000 SGD
Location: Singapore
Employment Type: Full-time, Permanent

Roles & Responsibilities

• Act as the highest level of escalation for complex end-user computing incidents (OS, application, network, access issues)
• Own the Problem Management process – conduct root cause analysis (RCA) for recurring incidents
• Lead post-incident reviews and drive permanent fixes to reduce ticket volumes
• Design and maintain knowledge base articles for L1/L2 support teams
• Mentor and provide technical guidance to junior support engineers
• Collaborate with engineering teams (EUC, Network, Security) to resolve cross-domain issues
• Proactively identify areas for automation and efficiency improvements in support processes
• Manage major incident bridges and coordinate with multiple teams for resolution
• Create PowerShell scripts to automate repetitive support tasks
• Review change requests impacting end-user computing environment
• Prepare weekly incident trend reports for IT management
• Act as the final approval point for complex technical solutions

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, or equivalent experience
• Minimum 7 years of experience in end-user support, with at least 2 years at L3 level
• Deep expertise in Windows OS internals, registry, group policy, and troubleshooting
• Advanced knowledge of Intune, Azure AD, and Microsoft 365 administration
• Strong scripting skills in PowerShell and/or Bash
• ITIL v4 Managing Professional certification required
• Microsoft 365 Certified: Endpoint Administrator Associate preferred
• Excellent analytical and problem-solving skills with attention to detail
• Proven ability to remain calm under pressure during major incidents
• Singaporeans and PRs are encouraged to apply.

Location: Benoi (Islandwide transport)

Working Hours: Mon - Fri, 8:30 - 5:30

Salary: Up to $3800 + 1 month completion bonus

Job Responsibilities:

• Attend to pre-sales enquiries on product availability, lead time and price
• Initiate and follow up new item creation/customer creation in system
• Process sales orders and order amendment in system
• Track, expedite and update customers on order status
• Follow up payment, forwarder details with customers
• Work with factories, warehouses and forwarders to arrange dropship, local and export shipment
• Prepare manual, system invoices and other shipping documents and handle documents filing
• Review LC draft, prepare and collate documents from various factories for LC presentation
• Coordinate with related parties on non-warranty claims
• Communicate and provide timely responses between customer, sales, operation and factory
• Generate and update sales order backlog reports

Job Requirements:

• Minimum Diploma in business or related fields with minimum of 1-2 years’ experience
• Oracle system experience is preferred

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Job Description

You will join SEEK as a Senior Business Analyst in the AI and Platform Services (AIPS) Delivery and Operations function, reporting to the Program Manager and working with AI Product Managers, Engineers and Data Scientists — including the Pricing and Performance team — to deliver high-value AI products using cutting-edge technology.

You will lead complex business analysis across AI product initiatives, from requirements and process design through to agile delivery, risk management and change adoption, ensuring new AI-driven systems and processes deliver measurable business outcomes that support SEEK's purpose of helping people live more fulfilling and productive working lives.

Key Responsibilities

• Engage stakeholders to define AI product initiative scope, objectives and deliverables, and gather and validate requirements and feedback across the lifecycle.
• Lead the collection and documentation of complex business requirements, user stories, use cases and acceptance criteria for AI product initiatives.
• Analyse, prioritise and trace requirements, clarifying scope, dependencies and business value to guide decision-making.
• Map and document current ("as-is") and future ("to-be") business processes to enable business transformation and AI-driven improvements.
• Support solution design and assess proposed solutions against stakeholder needs, ensuring they deliver measurable value and quality outcomes.
• Drive agile delivery by leading iteration planning, backlog refinement, reviews and retrospectives, monitoring progress and driving continuous improvement.
• Identify and manage technical, operational and market risks, support change management, and help embed new systems or processes with stakeholders.
• Facilitate workshops and cross-functional meetings, coach and mentor junior team members, and share best practices across BA and AIPS communities.
• Collaborate on test case development and support testing and defect resolution to ensure solutions meet agreed requirements and standards.
• Liaise with third-party vendors as needed, supporting SLA compliance and contributing to recruitment and onboarding activities in the team.

About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

General

• Procure goods and services (from local and overseas sources) in compliance with Hamilton Sundstrand Pacific Aerospace Pte Ltd (the Company's) Supply Chain Procurement procedures, Ethics, Global Trade, and EH&S requirements to support operations and business needs.
• Ensure understanding and compliance with RTX Code of Ethics, Global Trade, and EH&S (Environment, Health and Safety) policies, its supplements and governing policies, and compliance to legal, corporate, and country requirements.
• Ensure timely completion of all regulated trainings in ethics, compliance and EH&S.
• Maintain an awareness of advances in technology or innovations to facilitate improvement in effectiveness and efficiency of supply chain practices.

Specifics

• Work with requestors/users to establish scope of works/services, and/or product specifications, to facilitate the process of soliciting quotations, request for price proposals, competitive bidding, as per Procurement procedures.
• Establish baseline prices, price evaluation, negotiations of prices and commercial terms and conditions based on the total cost of ownership consideration; within established limits of authority, in the Company's best interest.
• Provide routine purchasing support to functional stakeholders for the purchase of (but not limited to) goods, services, capital equipment and machinery, machining or special process services.
• Insure timely processing of purchase requisitions, order releases, and/or confirmation of purchase and/or service agreements.
• Delivery assurance and follow-up to insure goods are delivered, and/or services are completed in accordance with committed fulfillment dates.
• Coordinate the resolution of non-conforming goods, and/or services, and delivery recovery planning.
• Perform periodic vendor visits (where necessary) to assess adequacy of vendors' operations, capabilities and capacity to support the Company's requirements.
• Work in cross functional teams in work transfer assessment, vendor qualification and selection for operations offload of machining or special processes.
• Facilitates the disposal of company properties and/or scrap material as per disposal procedures.
• Facilitates internal and external audits.

Vendor Account

• Perform vendor screening as per global trade policy; prior to any engagements with any vendor or adding the vendor to the vendor master file.
• Vendor account creation, vendor account amendments, and vendor credit terms application.
• Identify inactive vendor accounts, and/or opportunities for consolidation of services or product purchases; to reduce the vendor base.
• Work with related functional stakeholders (requestors, Logistics and Accounts Payables) in the disposition and resolution of payables to vendors / suppliers.

Innovations

• Apply and utilize CORE (continuous improvement) tools in facilitating and supporting organizational innovations. Identify opportunities in process improvements and reduce non-value-add activities or processes on a continuing basis.
• Identify and evaluate opportunities in cost reduction activities and initiatives, either within the purchasing group or working with functional stakeholders or vendors.

Reports and Documentation

• Publish standard reports as may be established and assigned from time-to-time to the intranet dashboards, preparing and submitting reports for management reporting; not limiting to vendor performance metrics, and commodity program metrics.
• Ensure proper retention and document archive (manual or electronic), including but not limited to purchase orders, vendor quotations, order acknowledgements, correspondence, or documents to be retained as required of related functional procedures; and/or for the purpose of reference, evidence, audit and compliance requirements.

Vendor Accreditation

• Facilitate EH&S training for vendors, maintaining and updating the Accredited vendor list, database of records and licenses as required of accredited vendors.