Total 646 Senior Executive support analyst job vacancies in Malaysia

• Identification and delivery of relevant GFS R2R related tasks and provide progress updates, risks / mitigants to the Finance GFS delivery lead, R2R Leads, and other stakeholders
• Work with GPOs to set up and transfer to Experian systems and processes and close down legacy system / processes - for the following:-
  • General Ledger, Cash Management, Fixed assets & Leases, Intercompany rules
  • Provide access and training to Acquired Entities’ Finance Team, for Experian Accounting Systems
  • Create and agree Post integration plan, collaborating across the different functions, update stakeholders with progress, issues and decisions
  • Assist & improving team operating rhythm through Empower+ operation maturity framework

ABOUT THE ROLE

We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry-level role ideal for a fresh graduate eager to grow in a hands-on environment. You will be the first point of contact for day-to-day IT matters, ensuring our internal teams can work smoothly and efficiently.

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KEY RESPONSIBILITIES

•     Provide first-line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.

•     Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.

•     Support the installation and basic administration of business applications including Microsoft 365 and assist users with day-to-day operational queries.

•     Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems.

•     Maintain and update the IT asset and inventory register, ensuring all equipment is accurately tracked and documented.

•     Assist in monitoring and supporting basic network and infrastructure operations, escalating issues to the relevant team when required.

•     Support the maintenance and basic troubleshooting of ancillary systems such as CCTV and door access control systems.

•     Log, track, and follow up on IT support tickets, ensuring issues are resolved or appropriately escalated within agreed timeframes.

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ADDED ADVANTAGE

✓  Familiarity or exposure to enterprise business systems such as CRM, ERP, or PMIS platforms.

✓  Basic experience with Microsoft 365 administration (user management, SharePoint, Teams).

✓  Prior exposure to physical security systems such as CCTV or door access control management.

✓  Any relevant IT certification (e.g., CompTIA A+, Microsoft Fundamentals) is a bonus, not a requirement.

•     Diploma or Bachelor’s degree in information technology, Computer Science, or a related field.

•     Fresh graduates are encouraged to apply. No prior working experience required.

•     Foundational understanding of computer hardware, operating systems (Windows), and basic networking concepts.

•     Good communication skills with a service-oriented mindset and the ability to work well with non-technical users.

•     Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

•     Must be based in or able to commute to the Petaling Jaya area. Fully on-site role.

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Account Management Executive (Sales Support)
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle sales enquiries, prepare, and present quotations
• Communicate clearly and effectively with both internal teams and external stakeholders
• Develop and implement sales strategies and marketing plans
• Deliver excellent customer service to ensure customer satisfaction and build long-term customer relationships
• Follow up on cold calls and potential leads to drive sales and achieve targets
• Prepare and submit month-end sales reports

APPLY NOW!!!

• Min. O level
• Min. 1 year of related experience in freight forwarding or logistics industry
• Experience in account management / Sales within the freight forwarding or logistics industry is preferred
• Primarily responsible for managing and growing existing customer accounts (farmer role)
• Possess class 3 license is a plus
• Company car will be provided for client visits when required (not on a frequent basis)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81474 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Role

As a Senior Business Analyst, you will take the lead in conducting complex business analysis and iteration management to ensure successful initiative outcomes. Your responsibilities include crafting detailed documentation of intricate requirements, facilitating high-level communication with stakeholders, and identifying key opportunities for process optimization that align with broader business objectives.

Collaborating closely with cross-functional teams, such as engineers and product owners, you will lead iterative development and refinement processes, enhancing overall project delivery. You will manage risk, support the seamless implementation of solutions, and drive continuous improvement initiatives, ultimately delivering significant business value and contributing to strategic business success.

The Team 

Join the Marketplace Services (MPS) team as we continue our evolution from a service provider into a strategic platform enabler. Our purpose is to provide trustworthy data and shared services across APAC Candidate, Hirer and AI teams so we can deliver long-term customer value. 

Within MPS, the Profile, Apply and Jobs Services (PAJS) team provide shared capabilities that underpin many of SEEK’s core marketplace experiences: how candidates discover roles, create and manage profiles, and apply for jobs, and how hirers create, manage and optimise job ads. These services sit at the heart of SEEK’s Employment Marketplace and are consumed at scale across the group. 

Key responsibilities

• Define scope, objectives, deliverables; validate requirements and capture feedback.
• Lead discovery and documentation: user stories, use cases, process maps (as-is/to-be), acceptance criteria.
• Prioritise and trace requirements to business value; support solution design and validation.
• Plan and run iteration ceremonies: planning, backlog refinement, reviews, retrospectives.
• Manage risks and change; coordinate testing, develop test cases, verify quality.
• Facilitate workshops, align stakeholders, and maintain clear communication.
• Drive continuous improvement; share best practices; mentor juniors.
• Engage vendors as needed; support SLA compliance and onboarding.

*Only Singaporeans will be considered*

Key Responsibilities:

Requirements Gathering and Analysis:

• Conduct stakeholder interviews and workshops to gather business requirements.
• Analyze and document current business processes and workflows.
• Identify opportunities for process improvement and automation using ServiceNow.

Solution Design:

• Translate business requirements into functional specifications for ServiceNow implementation.
• Design and document proposed ServiceNow solutions, including process flows, data models, and integrations.
• Collaborate with technical teams to ensure feasibility of proposed solutions.

Implementation Support:

• Assist in configuring and customizing ServiceNow modules to meet business needs.
• Develop and maintain ServiceNow reports, dashboards, and KPIs.
• Participate in testing activities, including user acceptance testing (UAT).

Continuous Improvement:

• Monitor ServiceNow usage and performance metrics.
• Identify and recommend opportunities for ongoing platform optimization.
• Stay updated on ServiceNow releases and new features, assessing their potential value to the organization.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience as a Business Analyst, preferably in IT Service Management.
• Proven experience with ServiceNow platform, including at least one full implementation cycle.
• Excellent analytical and problem-solving skill.
• Strong communication and stakeholder management abilities.
• Proficiency in creating process flows, use cases, and other business analysis artifacts.

Preferred:

• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist).
• Experience with multiple ServiceNow modules (ITSM, ITOM, ITBM, etc.).
• Strong understanding of ITIL framework and best practices.
• Knowledge of scripting languages (e.g., JavaScript) and database concepts.
• Agile/Scrum methodology experience.
• Project management skills.

Working Arrangement: Hybrid, Full Time

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.  

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, and play a pivotal role in supporting strategic business initiatives through data analysis, experimentation and development of metrics and dashboards.

What you’ll be doing

As a Senior Data Analyst, you will:

• Act as a strategic partner working in cross functional teams to grow the extent of data-driven planning and decision making in specific areas, specialising in Conversion Rate Optimization analytics.
• Turn data into insights, predictions, and actionable recommendations, delivering clear business value to your cross functional teams in their business challenges. 
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboard designs. 
• Help to design and analyze A/B experiments to improve conversion rate outcomes.
• Work in partnership with Data Engineers and Analytics Engineers to define data requirements, foundational datasets and ensure high-fidelity tracking.
• Contribute to the planning & execution of the Growth team within the organisation - as a group of people, as a partner within cross functional teams and as an enabler to support others to self-serve their data and insight needs.  

Who we’re looking for

If this sounds like you, please get in touch! 

Experience & expertise

• 5+ years in a web analytics, product analytics, or business intelligence role
• Proven track record of designing, executing and evaluating A/B experiments, with the ability to recommend next steps through iterative testing
• Outstanding analytical skills — from querying data to unearth insights, to creating compelling visualisations for ease of understanding
• Strong problem-solving skills with the ability to think beyond the obvious

Data mindset & ownership

• Passionate about data and using it to influence business decisions
• Detail-oriented in ensuring data quality and integrity across everything you present
• Self-starter with a strong sense of ownership — you bring insights to life, not just report them
• Comfortable navigating ambiguity and able to lead complex, loosely-defined projects from first principles through to a clear outcome

Business partnership

• Adept at integrating with business teams to truly understand their challenges and define how data can help — as early as possible
• Strong business acumen with a business-first approach to problem framing
• Track record of delivering clear, actionable business value from data — fit for purpose, not just technically impressive

Communication & storytelling

• Excellent communicator who uses storytelling to make insights land at the business level
• Able to connect data narratives to commercial outcomes in a way that resonates across teams
• Fluent in English
• Thrives working alongside intelligent, passionate people

Technical skills

• High proficiency in SQL and/or other querying languages
• Hands-on experience in Tableau or equivalent data visualisation tools
• Comfortable working with AI tools and incorporating them into your workflow to move faster and think sharper

Nice to have, but not required 

• You are comfortable talking about technology and communicating with developers on technical topics.
• A desire to elevate the team by mentoring junior analysts and fostering a culture of peer review and best practices.

What we can offer you

• Challenging work in a fun and collaborative environment
• Smart, passionate, and intelligent colleagues
• Attractive compensation and time-off benefits
• Spacious open-concept and centrally located offices
• Financially successful and profitable company
• Full-time employment with flexible working hours
• Fully stocked pantry with healthy foods and fresh fruit
• Team lunches and company events every quarter
• Multicultural teams represented by 30+ nationalities

The resource is required to support both manual and automated testing.

Domain

· QA analyst with minimum of 3-4 years’ experience in test automation preferable in financial services domain

· Good to have knowledge and experience in Equities or Derivatives trading

· Testing experience with Industry standard APIs used in Financial Services domain (e.g. Financial Information eXchange (FIX), FIXML, REST)

Process (Automation and Manual Test)

· Develop and maintain automated test framework

· Expertise in Test lifecycle including Requirement Analysis, Identifying Test Scope, Designing Test cases, Executing Test cases, and tracking defects till closure

· Have worked in Agile project models

· Familiar and equipped with agile testing experience in scrum-based/Kanban based projects.

· Experience in scrum ceremonies like backlog grooming and refinement, sprint planning, daily scrum, sprint review, sprint retrospective etc

Tools and Test Automation

· Experience in test automation framework using BDD framework with Cucumber & TestNG

· Experience on Selenium Web Driver, Postman(API Testing)

· Experience on Build and Configuration Tools like MAVEN

· Experience on CI/CD Tools like Jenkins and version control via BitBucket or GitHub

· Good understanding of Java Libraries – REST Assured

· Have used IDEs like IntelliJ and Eclipse

· Programming Languages – Core Java

· Working knowledge of proprietary or industry standard tools such as Tricentis Tosca, VeriFIX, is a plus.

Soft Skills

· Able to guide and mentor junior test resources

· Ability to communicate clearly both in writing and verbally

· Excellent stakeholder management skills to engage across various departments such as Technology, Operations and Business

· Team player with a collaborative mind-set

Skills and Competencies

• 8+ years of experience in an analytical, research, or risk management role; financial markets experience preferred, though strong analytical backgrounds from other industries considered
• Strong understanding of the Indian and ASEAN banking sectors, including regulatory environments, ESG considerations and emerging credit topics such as digital finance and private credit
• Demonstrates strong analytical, problem-solving, and presentation skills
• Excellent written and verbal communication skills, with the ability to clearly articulate complex analytical and strategic issues to diverse audiences
• Proficiency in English required
• Strong organizational and project management skills, with the ability to multitask and meet tight deadlines
• Ability to work collaboratively with global analyst teams and support the training and development of junior colleagues
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for applying AI tools to improve processes and drive efficiency

Education

• Graduate / second-level degree (e.g. MBA, Master's) required or equivalent strong academic background

Responsibilities

• Report to the Associate Managing Director for Moody’s Financial Institutions Ratings, based in Singapore
• Manage a portfolio of high-profile Indian and ASEAN financial institutions, including banks, securities firms, and finance companies
• Oversee all aspects of the ratings process, including monitoring company, industry, and regulatory developments; executing timely ratings actions; and producing high-quality, impactful research
• Communicate credit views clearly and effectively to internal and external stakeholders
• Engage with rated issuers, intermediaries, and investors; represent Moody’s at internal and external conferences; interact with investors and media, including broadcast interviews, to enhance Moody’s market relevance
• Collaborate with Moody’s Global Financial Institutions teams to uphold ratings quality, foster critical thinking and healthy skepticism, and proactively manage the credit portfolio
• Contribute to the continuous enhancement of processes that strengthen Moody’s ratings franchise and relevance
• Deliver timely, insightful, and relevant credit commentary with strong written and verbal presentation skills

About the Team

The Financial Institutions Group is responsible for delivering high‑quality credit ratings and research across the financial sector, including banks, non‑bank financial institutions, insurers, securities firms, funds, and asset managers. The team is focused on enhancing market transparency, supporting informed investor decision‑making, and strengthening our position as a trusted source of credit insight.

By joining the team, you will work on high‑impact areas such as fund finance and asset management, while contributing to the adoption of AI‑enabled tools that enhance analytical rigor and drive efficiency across our ratings operations.

Our aim is to Make Manufacturing Possible by delivering fast, quality, cost effective solutions worldwide. Machines break and downtime can cost companies millions in lost revenue. EU Automation has access to a global supply of automation parts at our fingertips, ensuring that manufacturers across the world can avoid unnecessary downtime.

The Opportunity:

Weare seeking a detail-oriented and organized Warranty Support Executive to manage warranty claims, returns, and logistics coordination. This role ensures high customer service standards while maintaining compliance with company policies and trade requirements.

You will handle end-to-end warranty and return processes, including claim assessment, documentation, and shipment coordination, working closely with customers, suppliers, and internal teams to resolve issues efficiently.

The ideal candidate is a strong communicator with solid organizational and problem-solving skills, able to thrive in a fast-paced environment. Experience in logistics, trade compliance, or warranty administration is advantageous.

Requirements of Warranty Assistant:

• Strong communication and customer service skills to communicate with customers, suppliers, and internal teams effectively
• Proactive, detail-oriented, and well-organized with a strong problem-solving mindset
• Able to work independently as well as effectively in a team environment
• Sound decision-making skills, with the ability to assess, authorize, and process warranty claims in accordance with company policies
• Able to work in fast-paced environment and multitasks
• Computer literate with working knowledge of Microsoft Office and Excel
• Ability to read and interpret safety rules, operating procedures, and terms & conditions
• Knowledge of global freight, trade compliance, customs procedures, and Incoterms is an advantage
• Minimum GCE ‘N’/‘O’ Level or Diploma in any discipline

Responsibilities of a Warranty Support Executive include:

• Process warranty and return claims and shipments through internal CRM systems on a daily basis
• Manage customer enquiries and complaints, ensuring timely and effective resolution
• Arrange collection of parts from customers and coordinate shipment to suppliers for repair via couriers such as DHL and FedEx Including preparing all shipping documents (e.g., HS codes, commercial invoices)
• Place orders and follow up with suppliers for required replacement parts or repair status and lead times to ensure timely updates and resolution
• Liaise with internal departments including Logistics, Customer Service, and Sales to solve the warranty case as well as provide updates on timely basis
• Handle customs clearance processes, including import documentation, duty/tax verification, and query resolution.  
• File claims with carriers for lost or damaged shipments with LOA and POA letter.
• Support the Admin team in processing courier invoices and submitting them to Accounts for payment when required
• Support Customer Service team when required, particularly during staff leave and peak periods, to ensure continuity in handling enquiries, order updates, and customer communications

The Benefits:

• Additional annual leave accrued yearly
• Hybrid Working Policy upon confirmation
• Finish work early on Friday to kickstart your weekend
• Enhanced maternity and paternity leave
• AIA health insurance - Upon passing probation
• Coffee and Tea provided
• Celebration of seasonal and life events
• Professional development opportunities

Key Responsibilities:

• Conduct technology landscape scans, market research, and benchmarking on digital health, AI, automation, kiosks, and GovTech solutions
• Track industry trends, pilots, and case studies locally and internationally, especially in public sector contexts
• Summarise research findings into briefing notes, comparison tables, reports, and presentation slides
• Support coordination of innovation projects, including meeting arrangements, minutes-taking, and action tracking
• Liaise with vendors and internal stakeholders to support project execution and follow-ups
• Assist in preparing presentation decks, concept notes, and pilot proposals
• Maintain project documentation, trackers, and knowledge management repositories
• Support preparation of governance materials such as briefing packs and summaries
• Assist in setting up, monitoring, and documenting pilot and proof-of-concept initiatives
• Collect feedback and support post-pilot evaluation and reporting

Requirements:

• Research & Analytical Skills: Experience in market research, competitor analysis, and the ability to synthesise complex data into actionable insights.
• Project Management Skills: Comfortable supporting multiple workstreams simultaneously, with good organisational skills and ability to manage deadlines.
• Digital Tools Proficiency: Microsoft Office (Word, Excel, PowerPoint)
• Familiarity with collaboration tools such as Microsoft Teams
• Ability to create basic diagrams or visuals using Visio, Canva, etc
• Communication Skills: Proficiency in writing reports, briefs and presentation decks

Preferred Discipline:
1. Business Administration, Innovation Management, Engineering, Computer Science or Design

Working Arrangement:
Duration: 10 Months (May 26 to Feb 27)
Working Hours:
Salary: TBA (depending on qualification & experience)
Location: Outram Park

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Job Summary:

As a Business Support Executive in the bus industry, you will be responsible for providing administrative and operational support to ensure the seamless functioning of the organization. You will work closely with different departments and play a vital role in maintaining productivity, customer satisfaction, and compliance with industry regulations.

• Provide support on transport operations of multiple international and local schools
• Effective management as per client's instruction and daily operations
• To be involved in planning and optimizing departmental annual budgets to create strategies for organizational growth together with Business Support Lead
• Assist in Transport IT System queries
• To be involved in account receivable matter with finance team
• To be involved in implementation of Transport IT system for various stakeholders
• To be involved in local subsidies
• To work closely with Business Support Lead to prepare for contract tendering documents
• To provide timely verification and resolution of payment matters or issues such as subcon invoice. Bus Attendant salary and bus fare collection
• Any other ad hoc duty requested by Business Support Lead or Head of School

Interested candidates, please submit your updated resumes to Human Resource via email at yani@wts.com.sg or call 6799 6881.

Key Responsibilities:

• Conduct technology landscape scans, market research, and benchmarking on digital health, AI, automation, kiosks, and GovTech solutions
• Track industry trends, pilots, and case studies locally and internationally, especially in public sector contexts
• Summarise research findings into briefing notes, comparison tables, reports, and presentation slides
• Support coordination of innovation projects, including meeting arrangements, minutes-taking, and action tracking
• Liaise with vendors and internal stakeholders to support project execution and follow-ups
• Assist in preparing presentation decks, concept notes, and pilot proposals
• Maintain project documentation, trackers, and knowledge management repositories
• Support preparation of governance materials such as briefing packs and summaries
• Assist in setting up, monitoring, and documenting pilot and proof-of-concept initiatives
• Collect feedback and support post-pilot evaluation and reporting

Requirements:

• Research & Analytical Skills: Experience in market research, competitor analysis, and the ability to synthesise complex data into actionable insights.
• Project Management Skills: Comfortable supporting multiple workstreams simultaneously, with good organisational skills and ability to manage deadlines.
• Digital Tools Proficiency: Microsoft Office (Word, Excel, PowerPoint)
• Familiarity with collaboration tools such as Microsoft Teams
• Ability to create basic diagrams or visuals using Visio, Canva, etc
• Communication Skills: Proficiency in writing reports, briefs and presentation decks

Preferred Discipline:
1. Business Administration, Innovation Management, Engineering, Computer Science or Design

Working Arrangement:
Duration: 10 Months (May 26 to Feb 27)
Working Hours:
Salary: TBA
Location: Outram Park

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE

Job Title: Technical Support Executive, Medical Devices

Company: Endocare Pte Ltd

About Us

Endocare is a Singapore-based medical device distributor supplying endoscopy, surgical, orthopaedic and diagnostic devices to hospitals, clinics and healthcare institutions in Singapore and the region. We source from a network of manufacturers across China, Europe, the US and other markets, and we pride ourselves on pairing quality products with technically competent customer support.

About the Role

We are hiring a Technical Support & Documentation Executive to strengthen our technical review, supplier coordination and quality documentation functions.

This role acts as a key technical bridge between overseas manufacturers, internal operations teams and healthcare customers in Singapore. It includes technical documentation review, supplier communication and coordination with hospitals, and is suitable for candidates with a scientific background who are transitioning into the medical device industry.

Key Responsibilities

Technical Product Support

• Review and support evaluation of technical documentation, including material specifications, certificates of analysis, technical data sheets and test reports
• Assist in identifying discrepancies and coordinate with senior team members for resolution
• Build working knowledge of the product portfolio, including device structure, material composition (e.g. polymers, metals, coatings, silicones), intended clinical use and handling requirements
• Support customer enquiries related to product usage, material compatibility and handling

Supplier & Overseas Coordination

• Liaise with overseas manufacturers on technical documentation, product specifications and quality-related matters
• Support communication with China-based suppliers in Mandarin and international suppliers in English
• Translate and reconcile technical documentation between Chinese and English
• Coordinate sampling, product updates and documentation alignment across regions
• Participate in overseas business trips where required to support supplier meetings, product discussions and training

Quality Documentation & Hospital Liaison

• Maintain product documentation, technical files and inspection records in accordance with company procedures
• Support preparation of responses to HSA enquiries, hospital requirements and quality questionnaires
• Liaise with hospital stakeholders on product documentation, technical clarification and follow-ups
• Track documentation gaps and support resolution with suppliers

Business & Operational Support

• Support business coordination activities, including preparation of materials for meetings with suppliers, hospitals and partners
• Assist in coordinating schedules, travel arrangements and logistics for business-related activities and overseas engagements
• Provide operational support to ensure smooth execution of cross-functional activities

Requirements

• Bachelor’s or Master’s degree in Chemistry, Materials Science, Biomedical Engineering, Pharmaceutical Science or a related scientific discipline
• Laboratory or research experience involving material characterisation, synthesis or analytical techniques (e.g. spectroscopy, chromatography, NMR)
• Strong attention to detail with disciplined documentation practices
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders

Preferred Qualifications

• Prior exposure to regulated industries such as medical devices, pharmaceuticals or diagnostics
• Experience supporting technical documentation, regulatory submissions or supplier correspondence
• Working knowledge of an additional European language (e.g. French or German) to support communication with European suppliers
• This role requires occasional overseas travel to support supplier engagement, product discussions and training activities

Job Summary
The Executive, Hotel Operations Support plays a key role in supporting the Business Development Manager in managing hotel housekeeping manpower, ensuring smooth daily operations, and maintaining effective communication between the company, hotel partners, and employees. This role involves recruitment coordination, administrative support, operations reporting, scheduling, and training management to ensure service quality and operational efficiency across assigned hotel sites.

Key Responsibilities

1. Recruitment & Onboarding Support

• Arrange and coordinate interviews for housekeeping candidates

• Bringing shortlisted candidates to hotel sites for interviews, uniform fittings, or trial sessions.

• Liaise with candidates, recruitment agencies, and internal departments to ensure timely onboarding.

• Assist with preparation of onboarding documents and follow-up with new hires.

2. Employee Relations & Administrative Support

• Support the Business Development Manager in handling daily employee administrative and operational matters.
• Serve as a communication link between hotel management, employees, and the company.
• Assist in staff counselling sessions, addressing workplace concerns, or performance-related issues.
• Maintain employee records, attendance updates, and relevant HR documentation.

3. Operations Reporting & Documentation

• Prepare and submit monthly operational, manpower, and performance reports.
• Review and verify timesheets, attendance data, and overtime claims before payroll processing.
• Ensure all documentation and reports are completed accurately and submitted on time.

4. Hotel Coordination & Communication

• Communicate regularly with hotel partners regarding manpower deployment, operational expectations, and service requirements.
• Coordinate staff scheduling, shift changes, relief manpower, and urgent replacement arrangements.
• Assist with administrative tasks related to hotel festive gifts, events, or project-related activities.

5. Training & Development Coordination

• Collaborate with the HR team to arrange WSQ and other mandatory trainings.
• Track and ensure completion of staff training and certifications.
• Maintain and update training records in the company’s system.

Job Requirements

o   Minimum GCE O-Level / NITEC / Diploma in Business, Hospitality, HR, or related field.

o   Preferably 1–2 years of experience in operations support, hospitality, HR coordination, orrelated roles.

o   Experience in hotel or housekeeping operations is an advantage.

o   Proficient in MS Office (Excel, Word, PowerPoint) and comfortable with systems/data entry.

o   Strong organisation, time management, and coordination skills.

o   Ability to communicate effectively with staff, hotel management, and external partners.

o   Able to work independently, handle pressure, and respond to urgent manpower needs.

o   Possesses a professional, positive, and service-oriented attitude.

Job descriptions and responsibilities:

• Responsible for hotline support and train end-users on all company’s software products,

• On-site support, installation and training at end-user office,

• Trouble shooting of current software and new software,

• Assisting sales and software staff on any sales or software activities if necessary,

• Candidate with implementation of software projects will be an added advantage,

• Any job functions to help the company function as a team that assigns to you.

Requirements:

• Degree IT/Computer Science/PR/Marketing/Communication or equivalent.

• Local Fresh Polytechnics graduates are encourage to apply.

• Exposure to payroll, Human Resource and WEB knowledge will be an added asset.

• Excellent communication and presentation skills.

• Patient, polite, friendly and helpful personality.

• Positive attitude, dynamic, resourceful and independent.

• Must have interest in Software and IT industry.

• Good PC & Web Skills, knowledge in Windows, Windows XP-Pro, Win NT/2000/2003 & above.

• Familiar with MS Office and Windows software