Total 295 job vacancies by Martino Agency

We are looking for an experienced Customer ServiceManager to provide excellent customer service and to promote this ideathroughout the organization. The goal is to keep the department running in anefficient and profitable manner, to increase customer satisfaction, loyalty andretention and to meet their expectations.

Responsibilities:

·       Improve customer service experience, create engaged customers andfacilitate organic growth

·       Take ownership of customers issues and follow problems through toresolution

·       Set a clear mission and deploy strategies focused towards that mission

·       Develop service procedures, policies and standards

·       Keep accurate records and document customer service actions anddiscussions

·       Analyze statistics and compile accurate reports

·       Recruit, mentor and develop customer service agents and nurture anenvironment where they can excel through encouragement and empowerment

·       Keep ahead of industry’s developments and apply best practices to areasof improvement

·       Control resources and utilize assets to achieve qualitative andquantitative targets

·       Adhere to and manage the approved budget

·       Maintain an orderly workflow according to priorities

Qualifications:

·      Proven experience in a customer service position.

·      Proficiency in Microsoft Office and customerservice software.

·      Excellent knowledge of management methods andtechniques.

·       Excellent leadership and interpersonal skills.

Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team.

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Qualifications:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

We are hiring business development manager to takeover a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.

Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Qualifications:

• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

We’re looking for a flexible Marketing Manager that supports the marketing department by assisting in developing and executing marketing strategies, conducting market research, analyzing campaign performance, and creating content, all while collaborating with other departments to achieve business goals. 

Responsibilities:

·      Contributes to the development of marketing plans and strategies.

·      Helps in managing and optimizing marketing budgets.

·      Conducts market research and analyzes data to identify trends and opportunities.

·      Manages social media accounts and develops content for various digital channels.

·      Coordinates and works on marketing campaigns across various channels.

·      Assists in creating marketing content, including blog posts, social media posts, newsletters, and promotional materials.

·      Communicates with internal teams and external partners to ensure project timelines and deliverables are met.

·      Stays up-to-date with industry trends and best practices.

Qualifications:

·       Proven relevant marketing experiences.

·       Strong communication skills

·       Organizational skills

·       Knowledge of marketing principles and digital tools.

The RetailSales Executive is responsible for creating an excellent shopping experiencefor customers through proactive sales strategies and excellent productknowledge. This role involves managing sales operations, engaging withcustomers, and achieving sales goals.

Responsibilities:

·       Engagewith customers to understand their needs and provide excellent customerservice.

·       Managesales processes, including processing transactions and handling returns.

·       Maintainstore appearance and merchandising standards.

·       Track andachieve sales targets and KPIs.

·       Maintainin-depth knowledge of product offerings and market trends.

·       Handlecustomer complaints and resolve issues to ensure a positive shoppingexperience.

·       Assist ininventory management, including stock replenishment and product displays.

·       Collaboratewith the team to execute sales and marketing campaigns.

Qualifications:

·       Provenexperience in a retail sales or customer service role.

·       Strongcommunication and interpersonal skills.

·       Abilityto work in a fast-paced environment with a proactive approach.

·       Excellentnegotiation and persuasive selling skills.

·       Familiaritywith point of sale (POS) systems and retail software.

We are seeking a professional Chef de Cuisine to join our team. You will be responsible for preparing the food items for the guests. You will also be responsible for working collaboratively with the Kitchen Staffs.

Responsibilities:

• Delegating tasks and Prep Cooks.  
• Coordinating with the team smoothly during all the meal preparation and services.  
• Planning the food menus as per the seasonal availabilities.  
• Working in coordination with Kitchen Staff members.  
• Monitoring the quality and quantity of food that is being served to the guests.  
• Ensuring all the food items are properly seasoned and cooked.  
• Discussing about adding new menu options.  
• Managing the kitchen budget.  
• Maintaining the kitchen cleanliness and safety.  
• Ensuring the kitchen is well stocked.  
• Assisting in hiring new cooks and trainers.  
• Providing the new hires with necessary training sessions. 
• Resolving customer's complaints and issues in a professional manner.  
• Complying with food sanitation and hygiene.  
• Staying updated with the new trends in the food industry.  

Qualifications:

• Working experience as a Chef de Cuisine.
• Knowledge of various kinds of cuisines would be an added advantage.
• Ability to prepare numerous meals and dishes. 
• Ability to manage time efficiently. 
• Ability to manage the budget to ensure profitability. 
• Excellent oral and written communication skills.

We’re looking for a flexible andversatile marketer who will be responsible for the growth of our inbound saleschannels.

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Qualifications

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement

We are seeking a creative and experienced head chef to join our team. Ashead chef, you will manage the back-of-house. You will run the daily operationsof the kitchen, manage the kitchen staff to ensure that the highest quality offood is served to our guests, and ensure that all food and labor cost goals aremet.

Responsibilities:

• Direct all kitchen operations, including food preparation, cooking, and cleanup
• Maintain kitchen equipment as needed
• Supervise chefs and cooks
• Resolve issues as they arise to ensure the continuation of foodservice
• Maintain control of the kitchen to ensure efficiency
• Plan menus and set prices based on the availability of ingredients
• Make sure that all staff adhere to food safety and hygiene regulations to ensure a clean and sanitary kitchen
• Inspect raw and cooked food to guaranty quality
• Collaborate with the general manager and owner to align kitchen operations with the overarching goals of the establishment
• Direct monthly inventory
• Maintain vender relationships
• Recruit and train chefs and kitchen staff

Qualifications:

• Ability to remain productive in a high-pressure environment
• Strong attention to detail
• Creativity
• Ability to oversee and manage kitchen operations

In the restaurant manager role, you will facilitate an enjoyable and pleasurable dining experience for the restaurant’s patrons. Asa restaurant manager, you will lead and train restaurant staff to ensure high-quality service is delivered. Success in this role will be demonstrated by your ability to grow the company’s profitability and customer base.

Responsibilities:

• Develops innovative strategies that increase the establishment’s profitability
• Ensures that the establishment is compliant with health and safety regulations
• Conducts marketing efforts and hosts events
• Sets work schedules to optimize staffing
• Ensures inventory is well-stocked and efficiently utilized
• Creates reports on daily, weekly, monthly, and annual restaurant operations
• Handles customer concerns and suggestions

Qualifications:

• Proven work experience as a Restaurant Manager
• Excellent customer services skills
• Basic knowledge of accounting and financial management
• Deep knowledge of F&B industry
• Strong leadership skills

We are seeking for a passionate and driven F&B Supervisor who is responsible for overseeing and managing all aspects of food and beverage operations, including budget management, team leadership, customer service, menu design, and compliance with health and safety regulations.

Responsibilities:

• Manage all F&B and day-to-day operations
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Organize, direct and evaluate food and beverage service
• Shift scheduling
• Negotiate supplier arrangements for food and beverage products

Qualifications:

• Proven food and beverage management experience
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

We are looking for a highly organized production manager to create production schedules, oversee production processes and ensure that the required materials are selected and purchased. Production Managers are also responsible for ensuring that equipment is functioning correctly and that health and safety protocols are adhered to.

Responsibilities:

• Creating a production schedule.
• Training new employees.
• Scheduling regular maintenance for equipment.
• Discussing budget expectations with clients.
• Purchasing the required materials.
• Ensuring that health and safety protocols are adhered to.

Qualifications:

• Industry-related experience.
• Excellent organizational and time management skills.
• Ability to solve problems quickly and efficiently.
• Excellent verbal and written communication skills.

We aresearching for a perceptive, creative administrative manager to oversee officeoperations and administrative staff members. The administrative manager willhire, train, and evaluate administrative team members; develop, review, andimprove policies, systems, and procedures; and generally ensure the officeoperates smoothly and efficiently.

Responsibilities:

·       Supervising the day-to-day operations of the administrative departmentand staff members.

·       Hiring, training, and evaluating employees and taking corrective actionwhen necessary.

·       Developing, reviewing, and improving administrative systems, policies,and procedures.

·       Ensuring the office is stocked with necessary supplies and that allequipment is working and properly maintained.

·       Working with the accounting and management teams to set budgets, monitorspending, and process payroll and other expenses.

·       Planning, scheduling, and promoting office events, including meetings,conferences, interviews, orientations, and training sessions.

·       Collecting, organizing, and storing information using computers andfiling systems.

·       Overseeing special projects and tracking progress towards company goals.

·       Building and expanding on skills by engaging in educationalopportunities.

Qualifications:

·       Experience ina related field, such as management or financial reporting, preferred.

·       Exceptionalleadership and time, task, and resource management skills.

·       Strong problemsolving, critical thinking, coaching, interpersonal, and verbal and writtencommunication skills.

·       Proficiencywith computers, especially MS Office.

·       Ability toplan for and keep track of multiple projects and deadlines.

Our growing company is seeking to hire a salesmanager who will be responsible for supervising and organizing our sales team.

Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Qualifications:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

We are hiringa customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalatecomplaints across a number of communication channels.

Responsibilities:

·       Maintaining a positive, empathetic, and professional attitude towardcustomers at all times.

·       Responding promptly to customer inquiries.

·       Communicating with customers through various channels.

·       Acknowledging and resolving customer complaints.

·       Knowing our products inside and out so that you can answer questions.

·       Processing orders, forms, applications, and requests.

·       Keeping records of customer interactions, transactions, comments, andcomplaints.

·       Communicating and coordinating with colleagues as necessary.

·       Providing feedback on the efficiency of the customer service process.

·       Managing a team of junior customer service representatives.

·       Ensure customer satisfaction and provide professional customer support.

Qualifications:

·      Experience working with customer support.

·      Excellent communication and interpersonal skills

·      A positive, can-do attitude

·      The ability to stay calm under pressure

·       Basiccomputer skills

We are seeking a new graphic designer to join our team. You will bedesigning a wide variety of things across digital and offline media. To besuccessful in this position, you’ll be a self-starter, capable of deliveringbrilliant creative ideas, and show amazing attention to detail.

Responsibilities:

• Planning concepts by studying relevant information and materials.
•  Illustrating concepts by designing examples of art arrangement, size,type size and style and submitting them for approval.
• Preparing finished art by operating necessary equipment and software.
• Coordinating with outside agencies, art services, web designer,marketing, printers, and colleagues as necessary.
• Contributing to team efforts by accomplishing tasks as needed.
• Communicating with clients about layout and design.
• Creating a wide range of graphics and layouts for product illustrations,company logos, and websites with software such as photoshop.
• Reviewing final layouts and suggesting improvements when necessary.

Qualifications:

• Experience as a graphic designer or in related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.
• A strong eye for visual composition.
• Effective time management skills and the ability to meet deadlines.