Total 320 Senior Executive it manager job vacancies

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Key Responsibilities (Outcome-Led)

• IT Service Delivery & Process Excellence - Run ITIL-aligned service delivery (incident, request, problem, change) with clear SLAs and rigorous post-incident reviews (PIRs). Oversee L1–L2.5 support teams to ensure efficient ticket triage, prioritization, and resolution within SLA targets.
• Identity & Access Lifecycle Management - Lead end-to-end identity lifecycle automation for employees and applications using Okta (SSO/MFA/SCIM). Enforce strong authentication, least-privilege access, and timely joiner-mover-leaver (JML) processes.
• Endpoint Management & Productivity - Maintain endpoint posture and user productivity for a Mac-first fleet via Jamf Pro. Implement baselines, patching, compliance monitoring, and software deployment.
• Collaboration Platform Operations - Operate and maintain collaboration tools (e.g., Google Workspace, Lark) and ensure tenancy hygiene, data lifecycle, and retention policies are executed as designed.
• Office IT & Network Foundations - Oversee office IT infrastructure (network/Wi-Fi, meeting rooms/AV, printing) with partners, ensuring audit-ready site operations.
• SaaS Governance & Asset Lifecycle - Govern SaaS access and licensing hygiene. Manage asset accuracy from procurement to disposal, with documented evidence.
• Cross-Functional Collaboration - Partner with Project Managers and Solution Architects to ensure operational stability and support technology initiatives.

Success Measures

• SLA attainment consistently met, with a downward trend in MTTR; major incidents are rare and well-remediated.
• Patch/compliance targets achieved on time; deviations corrected rapidly.
• SSO/MFA coverage near-universal; JML processes timely (day-1 readiness, rapid deprovisioning).
• Asset records accurate, with documented disposal processes; ticket deflection via knowledge/self-service improves monthly.
• Smooth rollouts with measurable adoption and reduced support load.

Qualifications & Skills

• 6–10 years in IT operations, including hands-on administration and team leadership in a multinational environment.
• Technical Expertise: Proficiency in Jamf Pro (macOS/iOS endpoint management) and Okta (identity lifecycle automation). Strong command of ITIL practices and experience with ITSM tools (e.g., Jira Service Management). Admin proficiency in Google Workspace and modern collaboration suites (e.g., Lark).
• Leadership Skills: Clear operational judgment, stakeholder communication, and vendor/SOW management. Ability to simplify processes, eliminate toil, and enforce hygiene standards.
• Education: Bachelor’s degree in Computer Science, IT, or related field (preferred).

Preferred Qualifications

• Experience operating in fast-growth or regulated environments.
• Certifications such as ITIL, Jamf Certified Administrator, or Okta Certified Administrator.
• Familiarity with multinational team management.

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

• Grow together with one of the fastest growing company 
• Exposure to Wide range of technology 

About the company
Our Client is one of the fastest growing investment firms with offices worldwide. , With rapid expansion and technology investment plan, they are now looking for a new Senior IT Executive, IT Specialist | IT Engineer | to join their team. 

About the job

Your role involves:

• Provide IT support for end-users, managing the full employee lifecycle from onboarding to system access
• Oversee and optimize the organization's technical infrastructure, including server environments, cloud platforms, and network connectivity.
• Strengthen the firm's security posture by implementing robust cybersecurity policies and maintaining audit readiness.
• Leading IT projects related to Corporate desktop computing such as email, anti-virus software, archiving, backups and etc
• Creating Business continuity and disaster recovery plans policies, and procedures. Oversee testing of these procedures.
• Reviewing and maintaining Security framework and information security polices

Skills and experience required
As a successful applicant, you will have at least 7 years of IT Support experience. Exposure to  Windows servers, Microsoft 365 and Azure cloud will be highly preferred. 

Exposure to network or security will be of added advantage. 

Whats on offer
This is an excellent opportunity to grow together with one of the fastest growing company with exposure to business stakeholder management. You will get the opportunity to lead high value projects across APAC with exposure to latest technology.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

The Company

Our client is a top‑tiertechnology company seeking a Senior IT Support Engineer to support complex ITenvironments across end‑user systems and platforms. This rolerequires strong hands‑on technical expertise, excellentcommunication skills, and the ability to operate in a fast‑paced, enterprise‑level setup.

The Role

• Provide advanced IT support across macOS,Windows, and Linux environments
• Support and maintain complex ITinfrastructures in a corporate or enterprise setting
• Troubleshoot hardware, software, and system issues across multiple operating systems
• Act as an escalation point for complex technical issues
• Support users with a high level of professionalism and clear communication
• Work with ServiceNow for ticketing, incident,and request management
• Perform basic network troubleshooting(LAN/WAN, DNS, DHCP, VPN concepts)
• Collaborate with internal IT teams to improve system stability and user experience

Your Profile

• Minimum 5 years of experience in IT Support within complex IT environments
• Strong hands on knowledge of: macOS Windows Linux
• Experience supporting enterprise end userenvironments
• Solid communication skills, able to engage with both technical and non-technical users
• Basic networking knowledge (trouble shooting and diagnostics)
• Experience working with ServiceNow or similar ITSM tools

Apply Today

Please send your resume, in WORD format only and quote reference number DC13421034, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655

We are seeking a Senior IT Analyst to join our digital banking team. You will be responsible for building high-performance, secure, and responsive user interfaces for our online banking platforms, customer portals, and internal tools. You will work closely with backend engineers, UX designers, and product owners to deliver seamless digital experiences to our customers.

Key Responsibilities

• Develop and maintain responsive, high-performance front end applications using React, TypeScript, and Tailwind CSS.

• Implement modern rendering strategies including SSR (Server-Side Rendering), CSR (Client-Side Rendering), and ISR (Incremental Static Regeneration) to optimise performance and SEO.

• Monitor and improve front end performance using Web Vitals and Lighthouse, ensuring core web vitals meet banking-grade standards.

• Collaborate with backend teams working with Node.js, Rust, Python, and AWS Serverless to integrate RESTful APIs and real-time data.

• Work with databases such as MongoDB and MySQL to understand data flow and optimise front end data fetching.

• Contribute to full-stack features when needed, leveraging experience with Leptos, Axum, Tokio, Serde, or Tauri.

• Participate in code reviews, technical design discussions, and agile ceremonies.

• Mentor junior developers and contribute to front end architecture decisions.

Key Requirements

Front End & Performance

• Strong experience with React, TypeScript, and Tailwind CSS.

• Deep understanding of SSR, CSR, and ISR (experience with Next.js or similar frameworks is highly desirable).

• Proven ability to optimise front end performance using Web Vitals and Lighthouse.

• Experience with state management (e.g., Redux, Zustand, Context API).

Full Stack & Backend Awareness

• Working knowledge of Node.js and experience integrating with backend services.

• Familiarity with Rust, Python, or AWS Serverless is a strong plus.

• Experience with MongoDB and MySQL (understanding data modelling and query optimisation for front end use).

• Exposure to Leptos, Axum, Tokio, Serde, or Tauri is advantageous.

Interested candidate pls email your latest resume to subagio@tangspac.com

We are seeking a Senior IT Analyst / Front End Developer to join our digital banking team. You will be responsible for building high-performance, secure, and responsive user interfaces for our online banking platforms, customer portals, and internal tools. You will work closely with backend engineers, UX designers, and product owners to deliver seamless digital experiences to our customers.

Key Responsibilities

• Develop and maintain responsive, high-performance front end applications using React, TypeScript, and Tailwind CSS.

• Implement modern rendering strategies including SSR (Server-Side Rendering), CSR (Client-Side Rendering), and ISR (Incremental Static Regeneration) to optimise performance and SEO.

• Monitor and improve front end performance using Web Vitals and Lighthouse, ensuring core web vitals meet banking-grade standards.

• Collaborate with backend teams working with Node.js, Rust, Python, and AWS Serverless to integrate RESTful APIs and real-time data.

• Work with databases such as MongoDB and MySQL to understand data flow and optimise front end data fetching.

• Contribute to full-stack features when needed, leveraging experience with Leptos, Axum, Tokio, Serde, or Tauri.

• Ensure front end code is secure, accessible, and compliant with banking security standards (e.g., OWASP, MAS TRM guidelines).

• Participate in code reviews, technical design discussions, and agile ceremonies.

• Mentor junior developers and contribute to front end architecture decisions.

Key Requirements

Front End & Performance

• Strong experience with React, TypeScript, and Tailwind CSS.

• Deep understanding of SSR, CSR, and ISR (experience with Next.js or similar frameworks is highly desirable).

• Proven ability to optimise front end performance using Web Vitals and Lighthouse.

• Experience with state management (e.g., Redux, Zustand, Context API).

Full Stack & Backend Awareness

Working knowledge of Node.js and experience integrating with backend services.

Familiarity with Rust, Python, or AWS Serverless is a strong plus.

Experience with MongoDB and MySQL (understanding data modelling and query optimisation for front end use).

Interested candidates please email your latest resume to subagio@tangspac.com
'
EA License: R1108479 |EA Registration : 25C2690

We are seeking a skilled Senior IT analyst with good  Java Microservices Development experience to join our technology team in building scalable, secure, and high-performance banking applications. You will be responsible for designing, developing, and maintaining microservices-based systems that power our core banking, payments, and customer-facing platforms. You will work closely with architects, DevOps engineers, and business stakeholders to deliver robust solutions that meet the high standards of the financial services industry.

Key Responsibilities

• Design, develop, and deploy Java-based microservices using Spring Boot and related frameworks.

• Build and optimise RESTful APIs and event-driven architectures to support banking workflows.

• Work with MySQL databases, including schema design, query optimisation, and transaction management.

• Implement secure coding practices, including authentication (OAuth2, JWT), authorisation, and encryption.

• Collaborate with front end, integration, and infrastructure teams to deliver end-to-end solutions.

• Write unit, integration, and contract tests using frameworks such as JUnit, TestNG, and Mockito.

• Participate in code reviews, agile ceremonies, and technical design discussions.

• Troubleshoot and resolve production issues, ensuring high availability and performance.

• Contribute to CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions.

• Ensure compliance with banking security standards and regulatory requirements (e.g., MAS TRM Guidelines).

Key Requirements

Technical Skills

• Min 6 years with strong proficiency in Java (version 11 or higher) and Spring Boot (Spring MVC, Spring Data, Spring Security).

• Experience designing and building microservices architectures, including service discovery, API gateways, and distributed tracing.

• Solid experience with MySQL, including complex queries, indexing, stored procedures, and performance tuning.

• Familiarity with RESTful API design, OpenAPI/Swagger, and versioning strategies.

• Knowledge of containerisation and orchestration tools like Docker and Kubernetes is advantageous.

  Soft Skills

• Strong problem-solving and analytical abilities.

• Excellent communication and collaboration skills.

• Ability to work effectively in agile, cross-functional teams.

• Self-motivated, with a commitment to code quality and continuous learning.
  

  
  Interested candidates please email your latest resume to subagio@tangspac.com

We are seeking a skilled Senior IT analyst with good  Java Microservices Development experience to join our technology team in building scalable, secure, and high-performance banking applications. You will be responsible for designing, developing, and maintaining microservices-based systems that power our core banking, payments, and customer-facing platforms. You will work closely with architects, DevOps engineers, and business stakeholders to deliver robust solutions that meet the high standards of the financial services industry.

Key Responsibilities

• Design, develop, and deploy Java-based microservices using Spring Boot and related frameworks.

• Build and optimise RESTful APIs and event-driven architectures to support banking workflows.

• Work with MySQL databases, including schema design, query optimisation, and transaction management.

• Implement secure coding practices, including authentication (OAuth2, JWT), authorisation, and encryption.

• Collaborate with front end, integration, and infrastructure teams to deliver end-to-end solutions.

• Write unit, integration, and contract tests using frameworks such as JUnit, TestNG, and Mockito.

• Participate in code reviews, agile ceremonies, and technical design discussions.

• Troubleshoot and resolve production issues, ensuring high availability and performance.

• Contribute to CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions.

• Ensure compliance with banking security standards and regulatory requirements (e.g., MAS TRM Guidelines).

Key Requirements

Technical Skills

• Min 6 years with strong proficiency in Java (version 11 or higher) and Spring Boot (Spring MVC, Spring Data, Spring Security).

• Experience designing and building microservices architectures, including service discovery, API gateways, and distributed tracing.

• Solid experience with MySQL, including complex queries, indexing, stored procedures, and performance tuning.

• Familiarity with RESTful API design, OpenAPI/Swagger, and versioning strategies.

• Knowledge of containerisation and orchestration tools like Docker and Kubernetes is advantageous.

  Soft Skills

• Strong problem-solving and analytical abilities.

• Excellent communication and collaboration skills.

• Ability to work effectively in agile, cross-functional teams.

• Self-motivated, with a commitment to code quality and continuous learning.
  

  
  Interested candidates please email your latest resume to subagio@tangspac.com
  EA License: R1108479 | EA Registration :25C2690

We’re Hiring: Digital Operations & Corporate Services Executive

Join us in supporting digitalisation efforts, e‑learning initiatives, operational readiness activities, and corporate services functions. If you enjoy project coordination, IT platform support, and administrative work in a structured yet fast‑paced government environment, this role offers a meaningful opportunity to support public sector operations.

⭐ Job Highlights

• Contract Duration: 12 months
• Salary: $3,160/month
• Location: 512 Thomson Road, Singapore 298136
• Work Hours:Monday to Thursday: 9.00am – 6.30pmFriday: 9.00am – 6.00pm5 working days per week
• Eligibility: Only Singaporeans

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Job Summary

As an IT Executive, you will play a key role in driving the smooth operation of our technology landscape. From keeping our systems and infrastructure running seamlessly, to gathering requirements and testing new solutions, to supporting applications and training employees — you’ll be the go-to expert who ensures our people have the tools and knowledge they need to succeed. This role offers the opportunity to work closely with stakeholders, shape IT processes, and make a direct impact on the organization’s efficiency and growth.

Job Responsibilities

• Purchase, install, configure, test, track and maintain IT Asset Inventory (eg. computers, networks, and other office/project site equipment)

• Troubleshoot hardware/software issues, document failures, repairs, and installations

• Coordinate IT aspects of onboarding/offboarding (accounts, equipment, VPN), implement system improvements, and support rollout of new hardware/software with training and user guides.

• Act as the primary contact for in-house application issues, perform root cause analysis, monitor performance, and manage support requests via the ticketing system to ensure timely resolution within SLAs.

• Assist in deploying application fixes, patches, and upgrades, escalating complex problems to developers or vendors when required.

• Develop and execute test cases (functional, integration, UAT) and perform thorough QA to ensure applications meet requirements and are deployment-ready.

Requirements

• Minimum Diploma in IT or a related field of study

• Minimum 1-2 years of relevant experience in a similar IT or application support role

• Bilingual in both English and Mandarin to liaise with China counterparts and support a diverse user base

• Proven experience with application support, requirements gathering, and software testing methodologies.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Excellent communication and interpersonal skills

• Effective time management skills

• Ability to work independently and as part of a team

*The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!):

• 5 days’ work week

• Attractive incentive and bonus

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday leave

Responsibilities:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications

• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required

• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks

• Hardware and software inventory upkeep to ensure inventory accuracy

• Performing and monitoring daily data backup

• Liaising with external parties on IT issues and purchases

• Provide 24/7 offsite support on a rotational basis

• Any other duties as assigned

Requirements:

• Minimum 1 year of experience in related field

• Possess at least a Diploma in Computer Studies/ Computer Science/ Information Technology or related field of study

• Possess sound knowledge and experience in networking infrastructures and web architectures