Total 317 Senior Executive it manager job vacancies

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Key Core responsibilities:

Solution Design & Technical Leadership

• Lead the design, enhancement, and governance of Manufacturing Execution System (MES) capabilities including instructions, workflows, WIP tracking, Non Conformance (NC)/QN management, data collection, and production routing.
• Define and architect integration patterns between MES and SAP Production planning (PP)/ Quality mgmt (QM)/EWM, including order Bill of Materials (BOM) download, routing, configuration, confirmation, and quality transactions.
• Provide architecture guidance for MES redesign, digital workflow refactoring, and Mfg Automations with IoT integrations such as torque tools, sensors, machine vision, and mobile apps.
• Drive technical evaluations and solution proposals for shop-floor digital transformation initiatives.

Operational Excellence & Incident Management

• Serve as senior Subject Matter Expert (SME) for complex MES–SAP production issues including order sync failures, serialization mismatches, quality record alignment, and interface defects.
• Lead root-cause analysis, stability improvements, and corrective actions across functional teams.
• Partner with global operations teams to ensure high system availability, uptime, and performance.

Program & Project Contribution

• Contribute to global large strategic programs, working along with other cross functional teams.
• Define functional requirements, technical specifications, test plans, and deployment frameworks for MES and shop-floor systems.
• Mentor junior analysts and guide cross-functional teams on best practices.

Additional responsibilities

• Serve as an  interface with multiple sub-groups within a business unit or functional areas for the purpose of business technology alignment, solution discovery, service management, project portfolio management, and relationship management.
• Architect and design complex business process/business application solutions to address cross functional needs, and convert design to functional and technical specifications. Oversee software application configuration, prepare and execute testing (unit, integration, performance, acceptance) and data conversions.  Identifies and recommend industry BKM's for integrated solution design and standards.
• Provides and/or oversees business application functional  support services to meet customer performance, availability, service level agreements and  customer satisfaction targets. Oversees monitoring of  specific IT systems or set of systems and tuning of such systems for availability and performance. Drives completion of  root cause analysis and resolution of outages or incident trends coordinating with infrastructure and technical teams, support providers and application vendors. Drives implementation of corrective and preventative actions.   Evaluates/recommends/plans life cycle for  patches, point releases, and major upgrades.
• Delivers project and support services within area of responsibility within allocated budget. Develops project budgets. Develops  understanding cost model and cost drivers for service(s) and recommend service area budgets and cost optimization activities. May be responsible for timely renewal of maintenance and subscription contracts.
• Ensures adherence to GIS project management, software application development, testing, service management, change management, RCA  and other relevant processes, standards, governance and controls.  May manage execution of sox controls and testing, and support internal and external audits. 
• Plan and manage medium to large scale  cross functional projects  to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality.
• Oversees/manages contingent workers performing services across multiple projects or service areas.  Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Manages contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/costs.

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field.
• 8–12+ years of IT experience, with 5+ years in Manufacturing IT.
• Hands-on expertise with at least one MES platform (Opscenter, iOMS, Critical Manufacturing, or equivalent).
• Strong understanding of SAP PP, SAP QM, and SAP EWM manufacturing flows.
• Proven experience designing MES–SAP integrations (APIs, IDocs, BAPIs, middleware).
• Experience delivering complex technical solutions in high-mix/low-volume manufacturing.

Preferred Qualifications

• Good Business process understanding in Manufacturing Domain
• Experience implementing MES modularization, digital instructions, or multi-site MES rollouts.
• Implementation/Knowledge of ISA‑95 models for manufacturing hierarchy.
• Familiarity with IIoT, machine vision, or automation technologies.
• Experience/knowledge of Implementing AI in Manufacturing to improve productivity or solve critical problems.
• Exposure to SAP S/4 transition impacts on manufacturing execution.
• Ability to influence across global teams and drive consensus.

Work Environment

• Based in Singapore supporting global manufacturing sites.
• Requires early-morning or late-evening collaboration with US/EU/Asia teams.
• Travel to manufacturing sites may be required (TW, US, India).

Interpersonal Skills:

• Communicates difficult concepts and negotiates with others to adopt a different point of view.

Responsibilities:

• Maintains accurate records of all IT and OT assets, including hardware and software
• Develops and implements a robust asset management framework, including a comprehensive licensing framework for software assets
• Tracks and manages software licenses to ensure compliance and optimize utilization
• Conducts regular audits of IT assets to ensure the accuracy and completeness of records
• Manages asset disposal and updates inventory as appropriate
• Provides input and maintain an Asset Management Plan and Operating Procedures
• Works with minimal direction while maintaining exceptional attention to detail
• Troubleshoots issues and provide common sense solutions to management staff
• Communicates with internal and external customers and vendors

Requirements:

• Diploma in IT, Computer Engineering, Computer Studies or similar
• Minimum 5 years of experience in IT support or a similar role
• Relevant Endpoint Management certification and experience are a plus
• Experience with system upgrades and migrations and proficiency in end-user technologies such as Intune, M365 and ITSM tools
• Possesses knowledge of IT Asset management and procedure
• Familiarity with IT security practices and compliance requirements
• Experience in creating and maintaining technical documentation
• Detail oriented and service oriented with IT asset management configuration tracking and strong interpersonal skills
• Adaptable to a fast-paced dynamic environment

Our Address And Working Hours:
Seatrium Pioneer Yard
50 Gul Road
Singapore 629351
(Island wide transport provided)

Mon - Thu: 8am - 5:15pm, Fri: 8am to 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

• Position : IT Executive
• Location : Loyang
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,800 Basic + 1-2 Months VB + Annual Increment + 14 Days Annual Leave (Additional 1 Day Every Year) + $500 Flexi Benefit
• Duration : Perm
• Industry : Retail

Responsibilities:

• Support IT initiatives, digital projects, and system enhancement activities
• Assist with business process mapping, documentation, and improvement
• Gather user requirements, support system testing, and maintain related documentation
• Prepare basic dashboards, reports, and data analysis for business reporting
• Provide daily IT support to users across on-site, off-site, and remote environments
• Assist with IT asset tracking, onboarding/offboarding, and basic IT procurement
• Support cybersecurity awareness and good IT security practices
• Coordinate with vendors, internal teams, and offshore partners on assigned tasks
• Maintain IT documentation, SOPs, and support audit preparation

Requirements:

• Diploma in Information Technology, Computer Science, Business IT, or related field
• Basic knowledge of IT systems, business applications, and digital tools
• Interest in IT operations, digital transformation, and process improvement
• Able to support documentation, testing, reporting, and user coordination
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.

If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.

Roles and Responsibilities:

• Project Leadership: Lead project teams, managing methodologies, reporting, risk assessment, and issue resolution.
• Strategic Planning and Scope Management: Develop and oversee project plans, including task breakdowns, resource allocation, and change management.
• Stakeholder Engagement: Maintain regular communication with stakeholders, aligning project objectives with their needs.
• Progress Monitoring and Team Direction: Track project milestones, report status, and guide team members in prioritizing tasks.

Requirements:

• Educational and Professional Experience: Diploma in IT or related field with a minimum of 1 year in IT project management. PMP or Scrum certifications are advantageous.
• Problem-Solving and Adaptability: Strong capabilities in critical thinking, conflict resolution, and adapting to changing project demands.
• Communication and Client Engagement: Excellent verbal and written communication skills, with experience in client-facing roles.
• Technical Knowledge: Familiarity with IT infrastructure implementation, including Linux, Storage, Network, Virtualization, and Kubernetes.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

The IT Technical Lead will drive the architecture, development, and optimization of digital tourism platforms, including booking systems, content-driven websites, and personalized customer journeys. This role requires strong expertise in modern digital experience platforms, marketing technology (MarTech), and AI-driven engagement to deliver seamless, data-driven travel experiences.

Job Description

• Lead end-to-end architecture for tourism platforms, including booking engines, CMS-driven websites, and mobile applications
• Design and manage integrations between core systems, CMS, DAM, MarTech platforms, and third-party travel services
• Implement and optimize content delivery and personalization strategies across digital channels
• Oversee real-time booking, pricing, and inventory systems with high availability and scalability
• Integrate with external travel ecosystems (airlines, hotels, payment gateways, GDS platforms)
• Drive API-first and microservices architecture for flexibility and partner integrations
• Implement AI-driven solutions such as chatbots, recommendation engines, and LLM-based optimizers
• Ensure secure, compliant handling of customer data (PDPA where applicable)
• Lead DevOps practices, CI/CD pipelines, and cloud infrastructure management
• Mentor engineering teams and enforce best practices in architecture, coding, and testing

Job Requirements

• Bachelor’s degree in Computer Science, IT, or related field

• More than 8-10 years of experience in software engineering, with proven leadership competency

• Ability to bridge business, marketing, and technical teams

• Proven experience implementing Adobe Experience Cloud ecosystem (AEM, Target, etc.)
• Strong understanding of content-driven architecture and headless CMS
• Experience integrating MarTech platforms with customer data and booking systems
• Hands-on experience with cloud-native and microservices architectures
• Strong knowledge of APIs, system integration, and high-traffic platforms
• Experience in tourism, e-commerce, or digital experience platforms

Technical expertise required

• AEM, Drupal, Sitecore, Sitefinity
• Jira/Confluence/Bitbucket/Trello
• Backend: Java, Node.js, Python
• Frontend: React, Angular, or Vue.js
• Cloud: AWS, Azure, or GCP
• APIs: REST / GraphQL
• DevOps: Docker, Kubernetes, Jenkins/GitHub Actions
• Databases: SQL (PostgreSQL, MySQL) & NoSQL (MongoDB, DynamoDB)

Role Summary:

You will be responsible for managing network switches, monitor traffic, construct cabling, ensure system stability, and troubleshoot issues

Key Responsibilities:

• Configuring and managing network switches to optimize performance and ensure seamless connectivity.
• Network and firewall management to safeguard sensitive information and prevent unauthorized access.
• Constructing network cabling to support high-speed and reliable network connections.
• Ensuring the stable operation of information systems by identifying and resolving potential network issues.
• Assisting in troubleshooting network problems to minimize downtime and maintain efficient operations.
• Install security products such as WAF, firewall, proxy, and antivirus, and manage Linux systems to fortify network defences and protect against cyber threats.

Education Qualification & Essential Experiences:

• Over 9 years of experience in managing Cisco and HP Networks
• Proficiency in Linux system management
• Preferably experience in IT infrastructure
• Strong background in firewall management with expertise in Fortinet, Checkpoint, and PaloAlto
• Cisco CCNA/CCDA certifications, or equivalent industry certifications or related experience

Personal Attributes:

• Must be available to travel to Taiwan for a training period lasting 6 to 9 months.
• Able to work individually while also effectively collaborating with team members.
• Takes initiative and responsibility for tasks, ensuring accountability and reliability.
• Enthusiastic about technological advancements, detail-oriented, and open-minded, and always ready to support and assist the team.

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

• Be a part of the company's IT transformation program
• work with an overseas team

About Our Client

Our client is a Singapore based investment firm building a dedicated platform for Asian markets, with a global reach. The group specialises in institutional grade private assets, combining discretion, strong governance, and advanced technology to deliver efficient, secure, and high quality investment solutions. As part of its strategic expansion in Asia, our client is strengthening its technology and security capabilities to be a part of a modern, resilient, and regulated financial infrastructure.

Job Description

We are seeking an IT Operations Engineer with strong expertise in infrastructure operations, cloud platforms, cyber security, and hybrid environments. This role will take end to end ownership of IT infrastructure and data centre services for the Singapore site, being a part of both on premise and cloud platforms, while working closely with global teams in Switzerland.Job Description:

• Own and manage IT infrastructure and data centre operations, including compute, storage, networking, backup, on perm, and cloud environments.
• Monitor, operate, and maintain systems under frameworks (incident, problem, change management).
• Perform system monitoring, patching, health checks, performance tuning, and capacity planning.
• Handle and resolve cyber security incidents, coordinating with internal security and global teams.
• L2 and L3 operation across Singapore and Switzerland.
• Drive infrastructure modernisation, standardisation, documentation, and knowledge transfer.
• Implement automation, monitoring, and process improvements to enhance reliability and reduce manual effort.
• Be a part of infrastructure and security projects, including upgrades, migrations, testing, and transition to operations.
• Manage and oversee Managed Service Providers (MSPs), including performance, security compliance, SLAs, budgets, and contracts.

Required Skills & Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Strong expertise in IT infrastructure operations in enterprise or regulated environments.
• Hands‑on expertise with:Windows Server (AD, DNS, DHCP, GPO, file/print, clustering)Linux (RHEL or equivalent) administration and scriptingMicrosoft Azure (VMs, VNets, NSGs, Storage, Azure AD/Entra ID, Azure Backup, Azure Monitor)Hybrid cloud environments, VPN/ExpressRoute, identity integration, Microsoft 365
• DevOps tools and practices, CI/CD pipelines, Git, and Infrastructure as Code.
• Familiarity with containers and orchestration (Docker, Kubernetes, AKS) is a plus.
• Strong focus on automation, monitoring, observability, and alerting.
• MAS or financial regulatory environments is an advantage.
• Excellent problem‑solving, stakeholder management, and communication skills.

The Successful Applicant

The successful candidate is a hands‑on IT Operations Engineer with strong ownership of enterprise‑grade infrastructure and cloud operations in a financial or regulated environment. They combine deep technical expertise with a proactive, an accountability mindset and are comfortable operating across on‑premises and hybrid cloud platforms. They bring solid expertise in Windows and Linux system administration, Microsoft Azure, networking, and security operations, with the ability to work with L2/L3 incidents, perform RCA and ensure high availability, performance, and compliance. The candidate is capable in handling cybersecurity incidents, patching, monitoring, and operational governance under ITIL standards.

What's on Offer

• Opportunity to play a key role in IT transformation and infrastructure ownership within a growing, Asia‑focused investment platform.
• Exposure to a high‑quality, global operating environment, working closely with experienced teams based internationally.
• Hands‑on expertise across modern hybrid infrastructure, cloud, and cybersecurity operations in a regulated financial services setting.
• A stable, long‑term role with strong emphasis on accountability, operational excellence, and continuous improvement.
• Professional culture that values integrity and technical expertise.
• Attractive compensation and benefits aligned with expertise and market standards.
• Extendable contract opportunity with the financial institution.
• Opportunity to influence technology standards, automation, and best practices across the organization.

This is a fantastic opportunity for an IT Operations Engineer to enhance their career within a highly respected organisation. If you are ready to take on this exciting opportunity, we encourage you to apply today.

Contact

Akshata Modak (Lic No: R25129545 / EA no: 18C9065)

Quote job ref

JN-042026-6985922

Phone number

+65 6416 9814

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

Brief Summary:
Join a dynamic team as an IT Support Executive, where you'll play a crucial role in ensuring the seamless operation of IT systems and providing top-notch technical assistance. This position offers exciting opportunities for professional growth and process improvement in a collaborative environment.

Responsibilities:

• Provide Help Desk Support: Respond to user inquiries, troubleshoot issues, and resolve hardware, software, and network problems.
• Manage User Accounts: Create, update, and oversee user accounts, including password resets and access permissions.
• Ensure IT Security: Implement security measures, manage antivirus software, and conduct security audits.
• Carry out Data Backup & Recovery: Ensure data integrity, manage backup procedures, and assist in the recovery of lost or corrupted data.
• Support Mobile Devices: Assist with setup, configuration, and troubleshooting of mobile devices.
• Conduct Documentation: Create and update IT procedures, troubleshooting guides, and system configurations.
• Deliver Training & User Education: Conduct sessions on IT best practices and raise security awareness among users.
• Oversee IT Asset Management: Maintain an inventory of hardware and software, track licenses, and manage lifecycle.
• Support Business Applications: Configure and customize internal applications, develop workflows, and integrate various enterprise tools
• Implement Process Automation: Streamline operations using workflow automation tools effectively.
• Provide Remote Support: Offer assistance to remote employees through remote access tools or phone support.
• Liaise with Vendors: Manage interactions with vendors for hardware and software services, including support contracts and warranty claims.
• Ensure Compliance: Confirm IT practices align with regulations and internal policies.
• Identify Improvement Opportunities: Propose and implement process enhancements to boost efficiency and user satisfaction.
• Perform additional tasks as assigned.

Requirements:

• Relevant educational qualifications related to IT or a related field.
• At least 2 years of hands-on experience in IT support, help desk systems, and remote support tools.
• Strong understanding of hardware, software, and networking fundamentals.
• Familiarity with IT security practices and compliance standards.
• Proficient in using and building workflows within Zoho applications (CRM, Desk, Projects, Creator, People).
• Strong knowledge and experience in Microsoft SharePoint and exposure to other enterprise software (e.g., Microsoft 365, Google Workspace, ERP systems).
• Capability to install, configure, and troubleshoot business applications for both desktop and mobile platforms.
• Excellent problem-solving and communication abilities.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional, ITIL Foundation, Zoho certifications) are advantageous.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Key Core responsibilities:

Solution Design & Technical Leadership

• Lead the design, enhancement, and governance of Manufacturing Execution System (MES) capabilities including instructions, workflows, WIP tracking, Non Conformance (NC)/QN management, data collection, and production routing.

• Define and architect integration patterns between MES and SAP Production planning (PP)/ Quality mgmt (QM)/EWM, including order Bill of Materials (BOM) download, routing, configuration, confirmation, and quality transactions.

• Provide architecture guidance for MES redesign, digital workflow refactoring, and Mfg Automations with IoT integrations such as torque tools, sensors, machine vision, and mobile apps.

• Drive technical evaluations and solution proposals for shop-floor digital transformation initiatives.

Operational Excellence & Incident Management

• Serve as senior Subject Matter Expert (SME) for complex MES–SAP production issues including order sync failures, serialization mismatches, quality record alignment, and interface defects.

• Lead root-cause analysis, stability improvements, and corrective actions across functional teams.

• Partner with global operations teams to ensure high system availability, uptime, and performance.

Program & Project Contribution

• Contribute to global large strategic programs, working along with other cross functional teams.

• Define functional requirements, technical specifications, test plans, and deployment frameworks for MES and shop-floor systems.

• Mentor junior analysts and guide cross-functional teams on best practices.

Additional responsibilities

• Serve as an  interface with multiple sub-groups within a business unit or functional areas for the purpose of business technology alignment, solution discovery, service management, project portfolio management, and relationship management.

• Architect and design complex business process/business application solutions to address cross functional needs, and convert design to functional and technical specifications. Oversee software application configuration, prepare and execute testing (unit, integration, performance, acceptance) and data conversions.  Identifies and recommend industry BKM's for integrated solution design and standards.

• Provides and/or oversees business application functional  support services to meet customer performance, availability, service level agreements and  customer satisfaction targets. Oversees monitoring of  specific IT systems or set of systems and tuning of such systems for availability and performance. Drives completion of  root cause analysis and resolution of outages or incident trends coordinating with infrastructure and technical teams, support providers and application vendors. Drives implementation of corrective and preventative actions.   Evaluates/recommends/plans life cycle for  patches, point releases, and major upgrades.

• Delivers project and support services within area of responsibility within allocated budget. Develops project budgets. Develops  understanding cost model and cost drivers for service(s) and recommend service area budgets and cost optimization activities. May be responsible for timely renewal of maintenance and subscription contracts.

• Ensures adherence to GIS project management, software application development, testing, service management, change management, RCA  and other relevant processes, standards, governance and controls.  May manage execution of sox controls and testing, and support internal and external audits. 

• Plan and manage medium to large scale  cross functional projects  to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality.

• Oversees/manages contingent workers performing services across multiple projects or service areas.  Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Manages contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/costs.

Minimum Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field.

• 8–12+ years of IT experience, with 5+ years in Manufacturing IT.

• Hands-on expertise with at least one MES platform (Opscenter, iOMS, Critical Manufacturing, or equivalent).

• Strong understanding of SAP PP, SAP QM, and SAP EWM manufacturing flows.

• Proven experience designing MES–SAP integrations (APIs, IDocs, BAPIs, middleware).

• Experience delivering complex technical solutions in high-mix/low-volume manufacturing.

Preferred Qualifications

• Good Business process understanding in Manufacturing Domain

• Experience implementing MES modularization, digital instructions, or multi-site MES rollouts.

• Implementation/Knowledge of ISA‑95 models for manufacturing hierarchy.

• Familiarity with IIoT, machine vision, or automation technologies.

• Experience/knowledge of Implementing AI in Manufacturing to improve productivity or solve critical problems.

• Exposure to SAP S/4 transition impacts on manufacturing execution.

• Ability to influence across global teams and drive consensus.

Work Environment

• Based in Singapore supporting global manufacturing sites.

• Requires early-morning or late-evening collaboration with US/EU/Asia teams.

• Travel to manufacturing sites may be required (TW, US, India).

Interpersonal Skills:

• Communicates difficult concepts and negotiates with others to adopt a different point of vi