Total 452 Manager it analyst job vacancies

Key Responsibilities

• Drive new business development and manage existing client accounts within the IT solutions space.

• Engage corporate customers to understand business needs and recommend appropriate IT solutions (hardware, software, services).

• Prepare and deliver proposals, quotations, and presentations tailored to client requirements.

• Build and maintain strong relationships with customers, suppliers, and product vendors to support sales growth.

• Collaborate with technical teams to ensure client requirements are fully supported during solution design and delivery.

• Achieve sales targets through proactive prospecting, pipeline management, and closing opportunities.

Job Requirements

• At least 2 to 3 years of experience in IT sales or B2B account management, preferably in hardware, software, or IT services.

• Strong interest in engaging corporate customers and delivering client-focused solutions.

• Good understanding of IT products such as servers, storage, and software licenses and more.

• Excellent communication and interpersonal skills, with the ability to present confidently in both written and spoken English.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Location: Changi Airport
Work Week: 5 Days
Salary Range: SGD 5,000 – 7,000

We are seeking a dynamic and driven IT Service Desk Mgr to join our team. This role offers the opportunity to lead a high-performing service desk function, contribute to a globally recognized organization, and make a real impact on operational excellence and customer experience.

Key Responsibilities

Service Delivery & Quality

• Ensure IT and administrative services consistently meet SLA and quality benchmarks.
• Take ownership of escalations, major incidents, and service recovery, ensuring timely and effective resolution.
• Drive continuous improvement initiatives to elevate service standards.

Team Leadership & Development

• Lead and inspire the Service Desk team by managing resourcing, training, mentoring, and performance evaluation.
• Champion a customer-first culture, fostering accountability and service excellence.
• Play a key role in talent acquisition and building a strong, future-ready team.

Process & Tools Optimization

• Ensure effective utilization of the tools (e.g., ServiceNow) for seamless ticketing and workflow management.
• Keep documentation, workflows, and processes up-to-date and aligned with best practices.
• Identify and implement innovations to enhance service desk efficiency.

Stakeholder Engagement & Reporting

• Represent the service desk in regular cross-functional meetings.
• Deliver insightful weekly and monthly reports, providing actionable recommendations.
• Offer feedback to refine the IT Service Desk playbook and drive operational improvements.

Strategic Growth & Industry Best Practices

• Stay ahead of emerging industry trends and integrate relevant practices into operations.
• Align service delivery with ITIL frameworks and global service management standards.
• Support the development of long-term strategies to future-proof the service desk.

Qualifications & Skills

Education & Certifications

• Degree in Computer Science, Information Technology, or related fields.
• ITIL 3 Foundation certification.

Technical Skills

• Proficiency in end-user computing, M365, networking, and AV solutions.
• Strong hands-on experience with ESM tools (e.g., ServiceNow).

Experience

• At least 3 years of IT Service Desk management experience in a corporate environment.

Soft Skills

• Exceptional leadership, communication, and stakeholder management skills.
• Strong strategic thinking, multitasking, and time management abilities.
• A natural customer advocate with a passion for service excellence.

IT Security Manager  

Job Description

• Monitoring & closure of technology compliance matters
• Conduct gap analysis to ensure compliance with MAS and internal security group guidelines on various new technologies and latest updates issued by MAS and propose mitigating controls
• Perform technology risk & control assessments on internal processes and controls, e-banking controls, etc to ensure in compliance with the MAS guidelines and supervisory policies and internal group guidelines
• Engage with Information Security teams in Head Office for better and quick resolution of audit gaps or incidents
• Conduct risk assessment and due diligence in relation to new products/ services and outsourced activities
• Manage local IT BCP, application and infrastructure resilience and DR capabilities.
• Other responsibilities and activities as advised by the line manager

Requirements:

• With at least two years' relevant banking experience in technology risk management, information security, cyber security consultancy or IT Audit field
• Familiar with technology risk and cyber security regulatory requirements, including but not limited to those defined by MAS
• Cybersecurity certification such as CISSP, CRISC, CISA, CISM, etc. is prefered

5 day work week : Monday to Friday

Location : Changi Airport

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with the Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.

•        Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field

•        Minimum 5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities

•        At least 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform

•        Minimum 1 years of experience in regulated environments such as public sector, government, financial services, or healthcare

•        Proven experience in 24/7 operational support environments with incident management and on-call responsibilities

Technical Skills& Expertise

•        Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services

•        Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities

•        Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF

•        Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)

•        Infrastructure as Code: Proficiency in Terraform, Ansible, AWS CloudFormation, ARM templates, and GitOps practices

•        Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration

•        ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms

•        DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform

Role Overview

• Lead and manage multiple programs/projects with strong focus on governance, reporting, and demand management.
• Act as a central point of coordination between business, technology, and leadership teams.
• Drive data-driven decision-making through structured reporting and portfolio insights.

Key Responsibilities

Program & Project Management

• Manage end-to-end program delivery across multiple projects (initiation to closure).
• Define program roadmap, timelines, milestones, and deliverables.
• Track and manage risks, issues, dependencies, and escalations.

Reporting & Governance

• Develop and maintain program-level dashboards and reports for senior leadership.
• Provide weekly/monthly status updates, including:Progress trackingFinancials (budget vs actuals)Risks and issues
• Establish and enforce program governance frameworks and KPIs.
• Drive data accuracy, consistency, and transparency in reporting.
• Use tools like Power BI, Tableau, Excel, or similar for advanced reporting and visualization.

Demand Management

• Manage end-to-end demand intake process from business units.
• Evaluate, prioritize, and align incoming demands/projects based on: Business value Strategic alignment Resource availability
• Collaborate with stakeholders to define scope, business cases, and feasibility.

Stakeholder & Communication Management

• Act as a bridge between Business, Technology, and Operations teams.
• Engage with senior stakeholders and leadership for updates and decision-making.
• Ensure clear communication and alignment across all program participants.

Required Skills & Experience

Experience

• 10+ years of experience in Program/Project Management.
• Proven experience in program governance, reporting, and demand management.
• Experience managing large-scale, cross-functional programs.

Core Skills

• Strong project/program management skills (Agile, Waterfall, Hybrid).
• Expertise in reporting and dashboarding tools (Power BI, Tableau, Excel).
• Experience in demand management and portfolio governance.

Preferred Qualifications

• PMP / PRINCE2 / Agile / Scrum certifications.
• Experience in banking, financial services, or large enterprise environments.
• Exposure to digital transformation or data-driven programs.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP:+65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Job Responsibilities:

IT Network & Infrastructure

• Oversee the design, implementation, maintenance, and optimization of IT networks, systems, and infrastructure.

• Ensure high availability, scalability, performance, and reliability of IT services across the region.

• Lead infrastructure planning, system upgrades, and disaster recovery/business continuity initiatives.

IT Security & Compliance

• Establish and enforce IT security policies, standards, and governance frameworks.

• Ensure compliance with regulatory, legal, and industry requirements (e.g. data protection, cybersecurity).

• Oversee risk management, security monitoring, incident response, and periodic security audits.

Vendor & Software Partner Management

• Manage relationships with external vendors, software developers, and technology service providers.

• Oversee contract negotiations, service level agreements (SLAs), and vendor performance.

• Ensure vendors deliver solutions that meet business, security, and compliance requirements.

IT Help Desk & User Support

• Lead IT help desk operations with partner vendors to provide timely and effective end-user support.

• Establish service standards, KPIs, and escalation procedures for incident and problem management.

• Ensure a consistent IT support experience for users across all locations.     

Job Requirements:

• Minimum Diploma in It related study

• Minimum 5 years of working experience

• Hands-on experience in network administration, systems management, and end-user support.

• Working knowledge of IT security practices and compliance requirements.

• Experience managing external vendors and service providers.

• Experience in financial services or insurance industry will be an advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd      

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Key Responsibilities:

• Own the complete front-end sales cycle, from lead generation and qualification to closure, with a sharp focus on hunting new business opportunities and acquiring new logos.
• Strategically develop and execute go-to-market plans for expanding the organization’s footprint across retail clients.
• Build and nurture C-level relationships with stakeholders across target organizations to become a trusted advisor and long-term partner.
• Collaborate with cross-functional teams including Presales, Solutions, Delivery, and Marketing to design and present compelling, customized solutions.
• Proactively manage pipeline and forecasting activities, ensuring alignment with the organization’s quarterly and annual revenue goals.
• Stay abreast of emerging retail technology trends (e.g. digital transformation, supply chain digitization, AI/ML in retail) and translate those into customer-relevant sales opportunities.
• Representing the organization at key industry forums, regional events, and client meetings, strengthening brand presence in the region.
• Required Qualifications:
• 8+ years of proven experience in direct B2B sales of IT services, enterprise software solutions, or digital transformation offerings, preferably within large-sized IT services or consulting firms.
• Retail domain experience with deep understanding of retail business processes, challenges, and technology ecosystems.
• Demonstrated ability to consistently meet or exceed revenue targets through strategic prospecting and relationship management.
• Track record in customer acquisition, consultative solution selling, and closing high-value deals across the APAC market.
• Must have prior working experience in the local APAC region, with a solid grasp of local business practices, cultures, and regulatory environments.
• Excellent communication, negotiation, and stakeholder management skills.
• Comfortable with travel within the APAC region as required to support sales engagements.
• Bachelor’s degree in business, IT, Engineering, or a related field.
• Experience selling digital commerce platforms, AI/ML solutions, cloudnative applications, for retail.
• Background in working with regional system integrators, boutique consulting firms, or fast-growing IT services companies.

Monthly Salary: UP to $8000 (Negotiable)

Working Address: Ubi

Working hours: 9am to 6pm (Monday to Friday)

Objectives of the Role:

・Serve as the primary point of contact for all client needs, inquiries, and concerns

・Strengthen relationships with clients to build long-term partnerships, engaging key executives and stakeholders

・Maintain accurate client information and monitor contract updates and renewals

・Coordinate with customers and internal cross-functional teams to ensure timely and successful delivery of solutions

・Develop a deep understanding of our products and services to effectively support upselling and cross-selling

Responsibilities and Duties

Reporting to the Managing Director, your responsibilities include:

・Respond to customer inquiries and ensure their needs are addressed promptly

・Build trusted advisor relationships with key accounts, stakeholders, and executive sponsors

・Monitor account activities to ensure services align with client needs and budget

・Maintain strong relationships with existing customers and deliver exceptional day-to-day service

・Collaborate regularly with internal teams to review progress, identify improvements, and support customer satisfaction

・Prepare progress reports for clients and management

・Communicate the status of monthly/quarterly initiatives clearly to internal and external stakeholders

・Forecast and track key account metrics

・Collect and analyse data to understand customer behaviour

・Identify upsell, cross-sell, and renewal opportunities and keep management updated

・Act as a customer advocate, focusing on enhancing the buying experience

・Monitor client use of our products and solutions to ensure effectiveness

・Work with Sales and management teams to onboard new customers and strengthen existing customer relationships

Qualification and Requirements:

・Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering, or a related field

・At least 4 years of experience in account management or customer-facing roles such as Account Manager, Key Account Manager, Sales Account Manager, or Customer Service Manager; experience in the IT sector is an advantage

・Strong understanding of enterprise and government IT environments, particularly in networking and cyber security

・Excellent critical-thinking and problem-solving skills

・Ability to communicate, present, and influence stakeholders at all organisational levels, including executive and C-suite

・Proven ability to manage multiple accounts and projects simultaneously while maintaining high attention to detail

・Solid track record of meeting or surpassing targets and receiving positive client feedback

・Strong interpersonal skills and excellent verbal, written, and presentation abilities

・Exceptional listening and negotiation skills

・Ability to develop strategies and build strong rapport with customers and internal teams

・Experience delivering client-centric solutions tailored to specific customer needs

・Natural relationship builder with integrity, professionalism, and reliability

・Ability to collect, track, and analyse large volumes of data effectively

・Self-driven and able to excel in a performance-oriented environment

・Experience in bid management

・Strong commitment to understanding client needs and providing solutions that exceed expectations

・Polished and professional with a confident, courteous manner in all client interactions

・Capable of handling escalations calmly and constructively, offering solutions that preserve client trust

Benefits:

• 14 days annual leave (For each leave year of service, the number of days of annual leave will increase by (1) day until a maximum of 18 days.)

• Medical, dental and hospitalisation insurance provided.

• Mobile phone reimbursement for monthly subscription plan.

• Sales commission

Nextbeat Singapore Pte. Ltd.
EA License Number: 22C1267
EA Personnel No: R22110252

Looking to accelerate your career in enterprise tech sales? Join Unison Consulting and be part of a high-growth journey driving digital transformation across Singapore’s leading enterprises.

Our client is a well-established MNC, market leader in the IT distribution industry. Due to their current expansion plan, they are looking for Business Development Manager, in hopes of developing the current high performing BD team. They are located in the East - easily accessible.

Responsibilities of Business Development Manager:

• Drive revenue and profit growth through channel partner management
• Develop and execute channel development and business plans
• Identify and pursue new business opportunities with partners
• Build strong relationships with vendors, channel partners, and internal stakeholders
• Promote vendor solutions and professional services to resellers
• Collaborate with presales and solution teams on pricing, solution design, and sales enablement
• Maintain accurate pipeline forecasting and market feedback

Requirements:

• Min 3 years of B2B sales experience in IT industry
• Strong communication and stakeholders management skills
• Min diploma and above

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Our client is a IT Cybersecurity industry. Due to their current expansion plan, they are looking for IT Channel Account Manager to join their team, in hopes of developing the current high performing team. They are located in West.

Job Responsibilities:

• Drive channel growth in Singapore by identifying and developing new partners while nurturing existing relationships.

• Manage partner portfolio to achieve revenue and profitability targets.

• Promote and create awareness of the company’s IT product portfolio to partners.

• Support partner onboarding, training, and enablement to ensure adoption of IT solutions.

• Develop partner sales plans, monitor performance, and implement initiatives to grow market share.

• Identify opportunities to expand into other areas of a client’s business, including subsidiaries or affiliated companies.

• Collaborate closely with internal teams to support partner success and smooth product delivery.

• Provide market insights and feedback to guide product improvements and strategy.

• Maintain accurate records of partner activities, sales forecasts, and pipeline updates.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT related field study.

• Minimum 3 years experience in IT channel management, account management, or business development.

• Proven experience in B2B sales for IT solutions will be advantegeous.

• Strong stakeholder management and client engagement skills.

• Comfortable with local travel within Singapore for customer or partner visits.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth and profitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricing strategies.
• Conduct market research, analyse trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships to support product adoption and maximize market reach.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 1 year of sales experience in IT sector.
• Knowledge in managing products, services, and technical solutions within IT or cybersecurity domains.
• Strong analytical and problem-solving capabilities, complemented by effective leadership and excellent interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities:

• Establish and maintain strong, professional relationships with key stakeholders within assigned customer accounts.
• Develop and execute strategic account plans, including account strategies, financial targets, and key milestones over a 1–3 year period.
• Manage complex and sophisticated sales cycles by leveraging appropriate internal and external resources.
• Build a deep understanding of customers’ business environments and proactively assess, clarify, and validate customer needs on an ongoing basis.
• Apply consultative selling approaches to articulate clear, concise business value and return on investment propositions.
• Drive short-term sales outcomes while maintaining a long-term perspective to maximize customer success and sustainable revenue growth.
• Deliver accurate quarterly forecasting and ensure consistent revenue achievement against agreed targets.

Qualifications:

• Bachelor’s degree or equivalent professional qualification preferred.
• Approximately 5–8 years of experience in the Financial Services industry, with exposure to banking and/or insurance sectors.
• Proven experience in solution selling, particularly in infrastructure, cloud, and enterprise solutions within major services or software vendors.
• Demonstrated track record of new business (direct) sales with consistent achievement against revenue targets.
• Experience managing and growing large or strategic enterprise accounts.
• Strong credibility and ability to engage effectively with stakeholders at all levels, including CxO.
• Solid understanding of consultative sales methodologies and value-based selling.
• Strong customer service orientation with a focus on long-term relationship building and customer success.
• Prior experience selling digital or insurance-related solutions is an advantage.

sumit.sambhi@tangspac.com | EA Reg. No. 25C2690 | EA License No. R1330510