Total 519 Senior Executive it analyst job vacancies

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Key Responsibilities:

• Manage and grow a portfolio of existing client accounts to ensure retention and revenue expansion
• Identify and develop new business opportunities through prospecting and networking
• Understand client needs and propose suitable IT solutions (e.g., cloud, infrastructure, software, managed services)
• Prepare and present proposals, quotations, and sales presentations
• Lead negotiations and close deals to achieve sales targets
• Build and maintain strong relationships with key stakeholders and decision-makers
• Collaborate with internal technical teams to deliver effective solutions
• Maintain sales pipeline, forecasts
• Stay updated on market trends and competitor activities
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• 1- 2 years of experience in IT sales, account management, or business development
• Proven track record in achieving sales targets
• Basic understanding of IT products and services
• Strong communication, presentation, and negotiation skills
• Self-motivated, results-driven, and able to manage multiple account

Interested applicants, please email your resume to Lisa (Lisha) Zhang

Email: lisazhang@recruitexpress.com.sg

CEI Reg No: R25157448

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Support data requests by extracting and preparing data from relevant systems for stakeholders

Analyse and validate data to ensure accuracy and highlight any issues for resolution

Assist in preparing reports and dashboards to support business decisions

Support ad-hoc analysis and special projects based on business needs

Maintain and improve reporting processes and data workflows

Work closely with stakeholders to understand requirements and deliver actionable insights

Identify data gaps, risks, and opportunities for process improvements

Ensure reporting aligns with internal policies and data governance standards

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Key Responsibilities (Outcome-Led)

• IT Service Delivery & Process Excellence - Run ITIL-aligned service delivery (incident, request, problem, change) with clear SLAs and rigorous post-incident reviews (PIRs). Oversee L1–L2.5 support teams to ensure efficient ticket triage, prioritization, and resolution within SLA targets.
• Identity & Access Lifecycle Management - Lead end-to-end identity lifecycle automation for employees and applications using Okta (SSO/MFA/SCIM). Enforce strong authentication, least-privilege access, and timely joiner-mover-leaver (JML) processes.
• Endpoint Management & Productivity - Maintain endpoint posture and user productivity for a Mac-first fleet via Jamf Pro. Implement baselines, patching, compliance monitoring, and software deployment.
• Collaboration Platform Operations - Operate and maintain collaboration tools (e.g., Google Workspace, Lark) and ensure tenancy hygiene, data lifecycle, and retention policies are executed as designed.
• Office IT & Network Foundations - Oversee office IT infrastructure (network/Wi-Fi, meeting rooms/AV, printing) with partners, ensuring audit-ready site operations.
• SaaS Governance & Asset Lifecycle - Govern SaaS access and licensing hygiene. Manage asset accuracy from procurement to disposal, with documented evidence.
• Cross-Functional Collaboration - Partner with Project Managers and Solution Architects to ensure operational stability and support technology initiatives.

Success Measures

• SLA attainment consistently met, with a downward trend in MTTR; major incidents are rare and well-remediated.
• Patch/compliance targets achieved on time; deviations corrected rapidly.
• SSO/MFA coverage near-universal; JML processes timely (day-1 readiness, rapid deprovisioning).
• Asset records accurate, with documented disposal processes; ticket deflection via knowledge/self-service improves monthly.
• Smooth rollouts with measurable adoption and reduced support load.

Qualifications & Skills

• 6–10 years in IT operations, including hands-on administration and team leadership in a multinational environment.
• Technical Expertise: Proficiency in Jamf Pro (macOS/iOS endpoint management) and Okta (identity lifecycle automation). Strong command of ITIL practices and experience with ITSM tools (e.g., Jira Service Management). Admin proficiency in Google Workspace and modern collaboration suites (e.g., Lark).
• Leadership Skills: Clear operational judgment, stakeholder communication, and vendor/SOW management. Ability to simplify processes, eliminate toil, and enforce hygiene standards.
• Education: Bachelor’s degree in Computer Science, IT, or related field (preferred).

Preferred Qualifications

• Experience operating in fast-growth or regulated environments.
• Certifications such as ITIL, Jamf Certified Administrator, or Okta Certified Administrator.
• Familiarity with multinational team management.

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

• Grow together with one of the fastest growing company 
• Exposure to Wide range of technology 

About the company
Our Client is one of the fastest growing investment firms with offices worldwide. , With rapid expansion and technology investment plan, they are now looking for a new Senior IT Executive, IT Specialist | IT Engineer | to join their team. 

About the job

Your role involves:

• Provide IT support for end-users, managing the full employee lifecycle from onboarding to system access
• Oversee and optimize the organization's technical infrastructure, including server environments, cloud platforms, and network connectivity.
• Strengthen the firm's security posture by implementing robust cybersecurity policies and maintaining audit readiness.
• Leading IT projects related to Corporate desktop computing such as email, anti-virus software, archiving, backups and etc
• Creating Business continuity and disaster recovery plans policies, and procedures. Oversee testing of these procedures.
• Reviewing and maintaining Security framework and information security polices

Skills and experience required
As a successful applicant, you will have at least 7 years of IT Support experience. Exposure to  Windows servers, Microsoft 365 and Azure cloud will be highly preferred. 

Exposure to network or security will be of added advantage. 

Whats on offer
This is an excellent opportunity to grow together with one of the fastest growing company with exposure to business stakeholder management. You will get the opportunity to lead high value projects across APAC with exposure to latest technology.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)

The Company

Our client is a top‑tiertechnology company seeking a Senior IT Support Engineer to support complex ITenvironments across end‑user systems and platforms. This rolerequires strong hands‑on technical expertise, excellentcommunication skills, and the ability to operate in a fast‑paced, enterprise‑level setup.

The Role

• Provide advanced IT support across macOS,Windows, and Linux environments
• Support and maintain complex ITinfrastructures in a corporate or enterprise setting
• Troubleshoot hardware, software, and system issues across multiple operating systems
• Act as an escalation point for complex technical issues
• Support users with a high level of professionalism and clear communication
• Work with ServiceNow for ticketing, incident,and request management
• Perform basic network troubleshooting(LAN/WAN, DNS, DHCP, VPN concepts)
• Collaborate with internal IT teams to improve system stability and user experience

Your Profile

• Minimum 5 years of experience in IT Support within complex IT environments
• Strong hands on knowledge of: macOS Windows Linux
• Experience supporting enterprise end userenvironments
• Solid communication skills, able to engage with both technical and non-technical users
• Basic networking knowledge (trouble shooting and diagnostics)
• Experience working with ServiceNow or similar ITSM tools

Apply Today

Please send your resume, in WORD format only and quote reference number DC13421034, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655

Get to Know the Team

The Regional Market Insights Team helps influence Grab's strategic and operational decisions by offering insights on industry developments and competitive dynamics. We evaluate the landscape through diverse lenses and complement traditional market research and analysis with innovative techniques. Our team comprises individuals from varied backgrounds, each bringing a unique set of experiences and skills to the table. If you excel at teamwork, proactive, and is comfortable working in a solutions-oriented environment, you would grow in this role.

Get to Know the Role

You will be in a position of Competitive Strategy. You will gather raw market data, interpreting intel and data collected and translating it into relevant recommendations that shape Grab's operational direction.

You will be directly reporting to the Head, Market Insights.

The Critical Tasks You Will Perform

• Conduct comprehensive competitive landscape analysis by:
  • Interpret trends and insights derived from quantitative data and performance metrics.
  • Monitor industry developments and activities to identify important movements and opportunities.
  • Perform financial analysis of main industry players to gain a deeper understanding of their market positioning and strategies.
  • Synthesize observations and insights, crafting strategic narratives that connect the dots across the competitive landscape.
• Assess potential threats and opportunities, providing strategic recommendations to drive Grab's strategic and operational decision-making processes.
• Lead and manage a small team responsible for designing, implementing, and ensuring the accuracy of data collection and validation workflows.
• Drive interdepartmental collaboration by managing projects and aligning objectives across multiple teams and departments.

Overview:
First Plus is a licensed asset management firm deeply rooted in Asia-Pacific, with a strategic focus on the Asia-Pacific region. Grounded in fundamental research and shaped by both eastern and western perspectives, we have developed a distinct investment philosophy forged through market cycles and real-world complexity.

This role is one of the core positions within the firm's investment research framework, responsible for providing directional research support across the firm's investment strategiesthrough the lens of macroeconomics, policy analysis, and capital flows. The Macro Analyst will serve as a bridge between research, strategy, and investment — integrating macroeconomic analysis, asset allocation research, style rotation modelling, and quantitative methods to identify market cycle shifts, build cross-asset and style rotation frameworks, and deliver systematic research support for multi-asset investing and strategic allocation.

Key Responsibilities:

• Conduct in-depth research on macroeconomic conditions, policy directions, and market trends; continuously monitor domestic and international financial market developments; analyze price dynamics and risk-return characteristics across asset classes; research andevaluate emerging investment themes and products to support investment decision-making.
• Collaborate with the quantamental team to design and maintain macro and asset allocation monitoring systems; integrate high-frequency economic data, capital flow indicators, and machine learning models to enable dynamic tracking and visualization of economic cycles and market liquidity.
• Based on economic and liquidity cycles, research the relative performance of style factors — including value/growth, large/small cap, and cyclical/defensive — across different market phases; work jointly with the quantamental team to develop macro-driven style signal indicators that support dynamic factor weight adjustment and style allocation optimization within investment portfolios.
• Work closely with quantamental modelling, portfolio management, and product teams to translate macro research outputs into investment strategy inputs and product narratives; author macro and market research reports and investment memos; participate regularly inInvestment Committee meetings to present macro views, asset allocation recommendations, and style rotation insights.

Qualifications & Requirements:

• Master's degree or above from a reputable domestic or international university in Finance, Economics, Statistics, or a related field; CFA / FRM designation is a plus.
• 5+ years of experience in macroeconomic or strategy research; background in buy-side or sell-side research institutions or asset management firms preferred.
• Strong familiarity with global macroeconomic frameworks and capital flow mechanisms; solid theoretical grounding in macroeconomics and asset pricing.
• Strong quantitative analytical skills with the ability to independently conduct strategybacktesting and scenario analysis; proficiency in Python, R, or MATLAB.
• Strong logical reasoning and market intuition, with the ability to translate complex macro analysis into actionable investment insights.
• Strong bilingual communication skills in Chinese and English; able to read overseas research reports fluently and present or write research findings in both languages; capable of engaging professionally with international partners.
• Strong cross-functional collaboration and communication skills; adaptable to a research-driven, fast-paced, and innovative work environment.

The Senior Auditor is responsible for overseeing all Internal Control System (ICS) activities and ensuring timely closure of Control Self-Assessments for MGSC India. This role ensures that all ICF (Internal Control Functions) activities are to be completed within agreed timelines with accuracy, while proactively identifying and highlighting any observations or deviations in controls.

Additionally, the Senior Auditor is accountable for analyzing data and presenting insightful reports to key stakeholders. This position plays a critical role in evaluating and strengthening the organization’s internal control framework by identifying risks and recommending control measures and strengthening the process.

The Senior Auditor collaborates closely with cross-functional teams to ensure robust governance and effective risk management practices are consistently implemented.

Key Responsibilities:

• Maintain and strengthen the internal control framework in collaboration with Group Governance to ensure organizational compliance and effective governance.
• Ensure timely follow-up with business teams for completion and proper documentation of ICF controls as per the defined design.
• Manage and execute end-to-end ICF activities.
• Assess new areas & processes within GSC and onboard them into the ICF/ICS framework, ensuring appropriate control coverage and governance alignment.
• Collate and validate data received from across the functions to ensure accuracy and completeness.
• Perform monthly ICF audits in line with established standards.
• Liaise with operations teams and other stakeholders to validate data and gather additional input as required.
• Analyze data and present insightful reports to relevant stakeholders.
• Support internal (group) and external auditors by providing necessary documentation from ICF perspective.
• Identify opportunities and propose initiatives to reduce non-value-added (NVA) activities within the ICF process.
• Demonstrate flexibility to take on additional responsibilities as required.
• Organize and facilitate knowledge transfer sessions, including training and knowledge-sharing initiatives.   

• Engage users to understand strategic and operational needs, capture requirements, identify gaps and translate these into solutions.

• Provide daily applications support and perform administrator functions such as user management, security management, etc.

• Conduct regular user trainings as well as reviews and revise training materials.

• Manage business applications related projects, including user acceptance tests and data migration, and ad-hoc assignments.

• Provide ad-hoc support to other application systems like NetSuite, Salesforce, HRMS, etc, when needed.

• Ensure data handling and system configurations comply with organisational policies and applicable regulations (e.g. PDPA).

• Manage 3rd party vendors and consultants to achieve holistic outcome/ goal.

• Develop SOP, user guides, training materials and systems documentations and ensure these are up-to date.

• Provide assistance in planning, design, research and acquisition of new or upgraded business applications.

• Prepare reports/ dashboards for IT department.

• Continuous work improvement in operational efficiency through automation scripts, implementation of new technology and knowledge sharing.

• Be a role model, to lead by example in workplace and provide guidance to junior colleagues.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Minimum Education / Qualifications

• Diploma/ Degree in Information systems or equivalent.

Minimum Years of Relevant Experience

• 2 years’ or more experiences in CMS, CRM business applications support and project implementation.

Knowledge/Skills

• Experiences in analysing, designing and implementing information systems and strong passion in business processes.

• Experiences in Client Management System processes (e.g. Referral, Admission, Case Management, Attendance Management, Incident Management, Fee Management, Graduation, etc).

• Experiences in project, incident, change and risk management.

• Knowledge of SDLC methodologies and project management frameworks (e.g. Agile, Waterfall).

• Familiarity with data privacy regulations (e.g. PDPA, GDPR) and organisational security standards.

• Knowledge of process modelling tools and techniques (e.g. UML, BPMN).

• Basic experience in software development and programming languages (e.g. Java, .Net, Apex, HTML, etc).

• Basic understanding in NetSuite/ SAP, Microsoft Dynamics, Salesforce, HRMS, Business Intelligence and workflow tool would be an advantage.

• Knowledgeable in Power Platform, Copilot, Microsoft Office and other Windows and web applications.

Attributes (functional or leadership competencies)

• Proactive in seeking assistance, input and feedbacks.

• Customer-centric.

• Team player with excellent interpersonal skills and multi-tasker.

• Excellent communication and written skills.