Total 2,251 Senior Executive level Customer Service job vacancies

Job Title:

Customer Service Executive

Job Purpose:

To manage customer inquiries, coordinate orders, and ensure smooth communication between customers and internal teams.

Key Responsibilities:

1. Handle customer inquiries via phone, email, and WhatsApp.
2. Process sales orders, quotations, and follow-ups.
3. Coordinate with sales, design, and production teams to ensure timely delivery.
4. Update customers on order status and resolve basic issues.
5. Maintain proper records of orders, quotations, and customer data.
6. Support daily administrative and operational tasks.

Requirements:

• Minimum ITE or equivalent.
• Good communication skills in English (Chinese is a plus).
• Proficient in Microsoft Office (especially Excel).
• Organized, detail-oriented, and able to multitask.
• Able to work independently and as part of a team.

Working Hours

• Monday – Friday: 8:30am – 6:00pm
• Saturday: 9:00am – 1:00pm

Good to Have (Optional)

• Experience in customer service, admin, or sales support roles.
• Experience in printing, manufacturing, or B2B environments.
• Familiarity with ERP/accounting systems.

Customer Service Executive

Salary: $3300

Job duties:

• Provide support to the sales department.
• Coordinate between customers, transporters, warehouses, and internal teams.
• Prepare and process documentation for import, export, transshipment, and delivery order (D/O) release.
• Review and verify all related costs and charges.
• Respond to customer enquiries on freight rates, shipment tracking, and related matters.
• Coordinate with overseas agents and customers to ensure smooth shipment processes.

Requirements:

• At least 1-2 years of experience in freight forwarding.
• Good communication and interpersonal skills.
• Detail-oriented.

Location: Jalan Pemimpin

Working hours: Mon - Fri, 8am to 6pm

• Process and follow-up on customers’ P/O until it is completed
• Issue P/O and follow-up for delivery confirmation
• Handle quotation, billing & invoicing
• Coordinate with various departments to ensure delivery commitments to customers are fulfilled
• Able to communicate well with customers directly by answering phone calls and emails
• Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides
• Handle of monetary receipts and payment
• Data entry
• Administrative duties (data entry, filing and scanning etc.)
• Update records of invoices and receipts into the system
• Verify documents and ensure accuracy of data collected
• Other ad-hoc duties as assigned by supervisor

Language Requirement

• English
• Mandarin

Working Hours

• 8.00 am to 5.30 pm on Monday to Friday

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

Plan and manage the procurement, transportation, and delivery of products

Coordinate with suppliers, transporters, and warehouse teams to ensure uninterrupted material availability.

Monitor inventory levels and maintain optimal stock to avoid project delays.

Ensure timely mobilization of machinery, tools, and manpower.

Track daily warehouse activities and support operational requirements.

Liaise with vendors and subcontractors for material supply and service delivery.

Evaluate vendor performance based on cost, quality, and timelines.

Negotiate logistics-related costs and contracts where required.

Maintain records of purchase orders, delivery notes, invoices, and logistics documentation.

Ensure compliance with safety standards, company policies, and local regulatory requirements.

Monitor logistics and operational expenses to ensure cost efficiency.

Identify opportunities for cost reduction in transportation and procurement

Provide regular updates on material status, delays, and operational issues.

Requirements

Bachelor’s degree / Diploma in Logistics Management, Supply Chain Management, or related field.

Strong understanding of supply chain and logistics processes

Good coordination and multitasking ability in fast-paced environments.

Proficiency in MS Excel, ERP systems, or inventory management tools.

Strong communication and negotiation skills.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

KeyResponsibilities

Provide Technical Support:
Deliver day‑to‑day technical assistance for the PAY master payroll management system. This includes handling installation issues, configuration support, troubleshooting application errors, and resolving user‑reported problems.

Client & User Support:
Provide direct assistance to onsite and remote users, helping them understand system functionality, resolve queries, and navigate any usability issues. Assist clients in statutory reporting and ensure system configurations align with internal company policies.

Continuous System Maintenance:
Apply patches, perform database updates, conduct system checks, and ensure smooth system performance across all supported modules.

Vendor Coordination (L3 Support):
Act as the primary liaison with the PAY master vendor for Level‑3 technical support. This includes raising vendor tickets, coordinating investigation of complex system issues, validating fixes, testing patches, and ensuring smooth implementation of vendor‑delivered enhancements or regulatory updates. Provide timely updates to stakeholders and ensure issues are resolved within agreed timelines.

Key performance indicators :

· Delivery Timeliness: Completes development tasks, enhancements, and fixes within agreed sprint timelines and client expectations.

· System Stability: Ensures timely resolution of incidents; minimal recurring issues.

·  Client Satisfaction: Positive feedback from Temasek stakeholders for responsiveness, communication, and solution quality.

·  Compliance & Security: Meets audit and security review requirements with no major non‑compliance findings.

·   Vendor Coordination Effectiveness

Turnaround time for L3 vendor tickets raised and closed.

Quality of root‑cause analysis (RCA) and validations with vendor.

Successful and smooth deployment of vendor releases and patches.

Collaboration & Stakeholder Engagement

Effective coordination with onsite/offshore teams to resolve issues.

Smooth planning and execution of release cycles and enhancements.

Proactive communication to stakeholders on issues, risks, and scheduled updates.

Educational Qualification:
Bachelor’s degree in Computer Science, InformationTechnology, Software Engineering, or a related field.

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

• 14 Days Annual Leave
• 1 Day Birthday Leave
• Annual outpatient benefit (Includes dental and optical benefits)
• Annual increment
• Performance bonus
• Free flow snacks and drinks!

Job Requirements:

·      Educational Qualifications

o   Diploma or Degree in Marketing, Communications, Mass Communication, Business, or related fields.

·      Experience

o  1–3years of relevant marketing communications or digital marketing experience.

·      Skills/Qualifications

o   Strong English and Chinese writing and editing skills

o   Basic copywriting experience for digital and print platforms

o   Working knowledge of digital and marketing tools:

·       Socialmedia platforms: Instagram, Facebook, Youtube

·       Analytics:Google Analytics / platform insights

·       Designtools: Canva, Adobe InDesign/Illustrator (advantage)

·       Content Management Systems (CMS): WordPress or similar

o   Strong organizational and time management skills

o   Ability to manage multiple tasks in a fast-paced environment, prioritize tasks and meet deadlines

o   Detail-oriented with strong coordination abilities

o   Comfortable working with agencies and cross-functional teams

o   Creative, proactive, and open tolearning

o   Team player with good interpersonal skills

o   Proficient in Microsoft Office (Word,Excel, PowerPoint)

Key Responsibilities:

·      Marketing

o  Support the development and execution of marketing communication strategies aligned with corporate branding guidelines

o  Ensure consistent brand messaging across all marketing touchpoints (digital, print,events, internal communications)

o  Assist in brand-building and awareness initiatives

o  Create, edit, and manage marketing content including:

·      Website and landing page content

·      Social media posts

·      EDMs

·      Marketing collateral (brochures, posters, presentations etc)

o  Support publicity of college and school events from planning to execution

o  Photo and video taking for college and school events

o  Support content planning and posting schedules for social media platforms (e.g. Instagram, Facebook, Youtube)

·      Assist with digital marketing initiatives such as SEO-friendly content, paid ads, and performance tracking

·      Monitor engagement, comments, and basic analytics, and prepare performance reports

·      Explore new social media channels for college publicity

o  Liaise with different stakeholders of the website and update information regularly

o  Liaise with students and alumni for testimonies and student life activities for publicity purposes

o  Maintain databases of alumni, and external organizations

o  Liaise with agencies, designers, printers, and production vendors

·      Recruitment

o  Handle inquiries via phone, emails, text messages, social media, and walk-ins

·      General

o  Support main reception line whenever required

o  Any other duties as directed by the Manager of the Business Office

Key Responsibilities:

·       Lead the technical planning and delivery of IT infrastructure projects including system upgrades, migrations, new deployments and vendor coordination.

·       Drive continuous improvement of IT infrastructure across servers, networks and cloud platforms to enhance reliability, performance, security and scalability.

·       Serve as the escalation point for complex IT infrastructure issues, and provide hands-on technical guidance and mentoring to Systems Engineers.

·       Partner with departments and ministries to deliver the IT infrastructure needed for high-demand and large-scale church initiatives and events.

·       Support colleagues with day-to-day IT requests and work closely with vendors to ensure routine maintenance, deployments and system upkeep are carried out well.

Skills/Qualifications

o  Experience in Windows Server OS, virtualisation platforms (e.g., Nutanix), and cloud environments (Microsoft Azure, Microsoft 365 or AWS), including infrastructure and cloud platform architecture design.

o  Strong knowledge of networking fundamentals including routing, switching, VLANs, firewalls and VPN — familiarity with cloud-managed networking platforms like Cisco Meraki and web security tools like Cloudflare.

o  Experience in infrastructure security including OS and network hardening, patch management, vulnerability remediation and endpoint protection like CrowdStrike.

o  Experience implementing backup, disaster recovery and cloud storage solutions, including recovery planning, testing anddocumentation.

o  Core IT infrastructure services including Active Directory, DNS, DHCP, enterprise email platforms, and storage technologies suchas SAN and NAS.

o   Strong analytical and troubleshooting skills, good communication with both technical and non-technical colleagues, and a collaborative, service-oriented approach to work.

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• To achieve and exceed personal/company sales target and KPIs
• Attend to customers’ needs and requirements and provide prompt after-sales service
• Actively look and contact prospective customers and customer segments who needs our product/services
• Build and maintain strategic relationships with new and existing clients
• Promote new services to existing and prospective clients
• Prepare tenders documents, quotations, and contracts
• Perform client retention activities and ensure contract renewals are done in a timely manner
• Building of relevant prospects and pipelines
• Work closely with Operation department on customer work orders and bins dispatch, and assist to resolve issues related to the customer
• Assist Accounts Department with payment collection

Requirements:

• Diploma of any field or any other equivalent qualification
• Candidates should possess excellent communication and interpersonal skills
• Demonstrate a positive and motivating work attitude

Cloud Support Engineers are responsible for providing technical support for a set of Strategy Products.  This person dedicates his/her time to resolving customer issues, contributing to the growth of our Strategy Community, and further growing their Strategy Product Knowledge to provide top-notch service.  To succeed in this role this person must be passionate about our technology, thrive in challenging situations, and have a strong desire to help others

Responsibilities 

• Provide support for Strategy’s Business Intelligence product suite, Cloud platform, and its underlying technologies 
• Develop strong relationships with Strategy customers and partners through daily, high quality interactions during customer project development and production system maintenance 
• Find creative and sophisticated solutions to complex or higher priority problems reported while using Strategy’s product suite through analytical talent and strong troubleshooting abilities 
• Collaborate and communicate effectively with peers, internal application and software development teams 
• Prioritize and communicate product defects and enhancements to development teams 
• Contribute to the growth of the Strategy Community by creating customer-facing documentation of all technical solutions and product documentation addendums 
• Enhance personal and professional growth by participating in Internal Development Programs 
• Work in a strong team environment 

Qualifications 

• Bachelor’s degree, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science) 
• Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies 
• Windows/Linux system administration knowledge 
• Minimum of 2 years of IT customer service experience / strong customer focus 
• Minimum of 1 year of MicroStrategy Platform usage or administration knowledge 
• Strong analytical and troubleshooting skills and experience 
• Strong Time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure  

Preferred Cloud certifications (AWS, Azure, or Google Cloud). Bilingual, with proficiency in both English and Japanese.

• Clinical Aspects
• Manage enquiries and referrals
• Conduct assessment and home/site visits, and provide counselling, behavioral interventions, groupwork and support for residents and their families
• Conduct comprehensive assessments of residents' care and financial needs, and support in the submission of HOMES means testing and transport subsidy applications as required
• Look after clients' physical and emotional welfare, identify anomalies and provide the appropriate intervention or service linkage
• Manage emergency response and crisis management with regards to residents' behaviour management with the multi-disciplinary team
• Develop, implement and review Individual Training Plans for residents with the multi-disciplinary team
• Provide information, referral and psychoeducation services to caregivers
• Network and collaborate with relevant stakeholders and community partners
• Participate in multidisciplinary team meetings and case conferences as required and actively share information in a respectful, non-judgemental manner
• Process and Resources Aspects:
• Maintain accurate and timely updates of case recordings, client profiles and other related case work management processes
• Maintain accurate records, update records and prepare reports for reporting to governing agencies and government means-testing applications
• Adhere to the standard operating procedures and social work practices
• Plan and implement projects/programmes assigned
• Attend and participate in individual clinical and group supervision sessions
• Attend relevant professional development seminars and training programmes for self-development
• MediFund/Financial Assistance application experience

Requirements:

• Min. Degree in Social Work
• Min 2 to 4 years of social worker experience will be an advantage
• Must have MediFund/Financial Assistance application experience

Up to $5K

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Oil & Energy industry
• Position Title: Administrative Executive (HR & Accounts Support)
• Working Location: West – Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5 Days (Monday – Friday, 8:00 AM – 5:00 PM)
• Salary Package: Basic Salary + Transport Allowance + OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Provide comprehensive administrative support to the office and management team, including filing, documentation, record-keeping, and correspondence management.
• Coordinate office supplies, equipment, and vendor services to ensure smooth daily operations.
• Assist in scheduling meetings, preparing agendas, taking minutes, and preparing reports, memos, and other administrative documents as required.
• Maintain accurate records of invoices, payment vouchers, and related documents, and support basic accounts administration for audit and finance purposes.
• Assist in organizing company events, staff activities, and welfare initiatives.
• Support recruitment and HR administrative functions, including job postings, resume screening, interview coordination, onboarding processes, and applicant communication.
• Promote workplace safety, health, and environmental practices while ensuring efficient day-to-day office operations.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration, Accounting, Human Resource Management, or a related field
• At least 3 years of relevant experience
• Proficient in Microsoft Office applications
• Good organizational and time management skills
• Good communication and interpersonal skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83636 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781