Total 10,195 Customer Service job vacancies

Responsibilities

• Process orders accurately using the POS system
• Handle cash, credit card, and digital transactions
• Pack and check takeout/delivery orders for accuracy
• Answer phones and assist with customer inquiries
• Maintain a clean and organized cashier area
• Ensure receipts and change are accurate
• Support front-of-house staff during peak times

Requirements:

• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization
• Friendly and professional demeanour
• Ability to multitask under pressure
• Able to work on weekends & public holidays.
• 6 days work with 1 rest day a week.
• Malaysians are welcome to apply.

Salary Range: S$1,800 – S$2,800

ABOUT UNRAVEL CARBON

Unravel Carbon is an enterprise software for tracking and reducing greenhouse gas emissions, with a focus on helping companies decarbonise and develop strong climate change strategies. Our measurement platform specialises in Scope 3 emissions and with supply chains that extend into Asia-Pacific, with then supporting parts of the platform to provide data for climate related decision making and documenting climate risk disclosures. Our mission is to enable the participation of all companies, big and small, in the global fight against climate change. And we want to do it the 21st century way—automated, painless, and beautiful.

Unravel brings together climate expertise and software/data experts with a passion to solve the world’s most pressing issue—climate change. Collectively, our leadership team has launched and invested in multiple companies, and are now combining their experience and knowledge here at Unravel Carbon. We focus on ensuring our product and delivery are world-class from a climate change and sustainability point of view, with the supporting team of software, product and data ensuring we build high-quality technology tools to support. Our aim is to provide organisations with the tools and data they need to make excellent climate-related decisions.

We are backed by some of the world’s best funds and investors and were part of Y Combinator’s W22 batch. 

Unravel was founded in 2021 with headquarters in Singapore and operations across Asia-Pacific

ABOUT THE ROLE

Unravel Carbon is seeking a seasoned Customer Success Lead to build and own our customer success function from the ground up. This is a senior, strategic role for a proven operator who thrives in early-stage environments and can simultaneously shape the systems, metrics, and culture of CS while delivering outstanding outcomes for a growing portfolio of enterprise customers.

You will be the first dedicated CS leader at Unravel Carbon, which means you will define what great customer success looks like here. Your primary commercial objective is growing annual contract values across the existing customer base—expanding relationships to include new features, modules, and services over time. Alongside revenue expansion, you will own onboarding, training, health monitoring, and the processes that keep customers achieving measurable sustainability outcomes on our platform.

This role sits at the intersection of commercial growth, customer advocacy, and operational excellence. You will work closely with Sales, Product, Engineering, and our Sustainability team to ensure customers receive exceptional value—and that Unravel Carbon can demonstrate it.

Responsibilities

Build the Customer Success Function

• Design and implement the end-to-end customer success operating model at Unravel Carbon, covering processes, tooling, playbooks, and team structure to support a scaling enterprise SaaS business

• Define and own all key CS metrics: net revenue retention (NRR), gross revenue retention (GRR), customer health scores, time-to-value, adoption rates, and customer satisfaction (CSAT/NPS)

• Establish and maintain a single source of truth for customer data and health across the organisation, working with HubSpot and other tooling to surface actionable insights

• Build and iterate on CS playbooks for onboarding, expansion, renewal, escalation, and churn prevention—creating repeatable, scalable processes that will serve as the foundation as the team grows

• Develop and own the training and enablement library for customers, including platform walkthroughs, best practice guides, onboarding materials, and sustainability-focused use-case documentation

Drive Revenue Expansion

• Own and grow annual contract values across the customer base through strategic upsell and cross-sell of new features, modules, and professional services

• Develop and execute account expansion plans for each customer, identifying opportunities to deepen platform adoption and increase commercial scope in line with their evolving sustainability needs

• Partner with Sales on renewal strategy and pipeline, ensuring seamless handoffs and a coordinated approach to account growth

• Conduct regular executive-level business reviews with customers, co-creating mutual success plans and aligning on commercial and sustainability objectives

• Monitor and proactively address leading indicators of churn risk, ensuring all at-risk accounts have documented recovery plans

Onboard and Enable Customers

• Lead and continuously improve the onboarding experience for new enterprise customers, ensuring fast and seamless time-to-value from contract signature through to live, active usage of the platform

• Guide customers through data preparation, integration, and configuration in close collaboration with our data and engineering teams

• Deliver onboarding workshops and training sessions tailored to customer stakeholder groups—from sustainability managers to C-suite executives—ensuring broad organisational adoption

• Create and maintain a comprehensive, up-to-date library of onboarding and training materials, including written guides, video walkthroughs, and self-service resources

Maintain Customer Health and Advocacy

• Go the extra mile to make our customers feel valued, seen and appreciated

• Be the trusted partner to your customer, providing them guidance and best practices to maximise the value of using Unravel Carbon; this could include running training, workshops, advising the customer on usage of the platform, positioning product features and best practices to accelerate customers time to value and growth

• Monitor customer health continuously using defined health score frameworks, intervening proactively when usage or engagement signals risk

• Serve as the primary escalation point for complex customer issues, coordinating internally to ensure fast and effective resolution

• Champion the voice of the customer internally—synthesising feedback into actionable product and service recommendations for the Product, Engineering, and Sustainability teams

• Foster deep, multi-threaded relationships within customer organisations to build strong champions, increase retention, and generate referrals and case study opportunities

ABOUT YOU

• 8+ years of experience in Customer Success, Account Management, or Client Services within enterprise SaaS or B2B technology—with demonstrable progression into senior or lead roles

• Proven track record of building or significantly scaling a CS function, including designing processes, tooling stacks, and team playbooks from an early or nascent stage

• Strong commercial acumen with a track record of driving net revenue retention and growing annual contract values through expansion; you are comfortable owning an expansion number

• Deep expertise in customer health frameworks, lifecycle management, and the metrics that define CS excellence (NRR, GRR, CSAT, time-to-value, adoption scores)

• Exceptional executive-level communication and stakeholder management skills—you are equally comfortable running a technical data session with an ESG analyst and presenting outcomes to a CFO

• Hands-on experience with CS and CRM tooling (HubSpot, Salesforce, Gainsight, Totango, or similar), and the ability to instrument and report on CS performance

• Entrepreneurial mindset: you thrive with ambiguity, take ownership instinctively, and see an under-defined environment as an opportunity rather than a barrier

• Ability to build subject-matter credibility in climate and sustainability—you do not need to be an expert on day one, but you must engage credibly and learn quickly in a domain that matters deeply to our customers

• Required skills:

• Exceptional written and oral communication skills 

  Skills / Exp with MS PowerPoint / Google Slides / HubSpot & other tech platforms as needed

  AI-forward - with the ability to use cutting edge tools to assist with workflows and execution

  Lateral thinker - can see opportunities and ‘join the dots’ when searching for multiple key  contact points in a large, multi divisional enterprises’.

  Tenacity; can push through objections to find novel and creative ways to connect with target enterprises

• Beneficial skills:

• Existing knowledge of carbon accounting, GHG Protocol, or ESG disclosure frameworks (TCFD, CSRD, SGX climate reporting)

  Experience working in a climate technology, sustainability software, or impact-driven startup

  Familiarity with regulatory disclosure requirements in the Asia-Pacific region

YOUR WORK STYLE

• Strategically commercial: you keep revenue growth and customer outcomes in your mind simultaneously, understanding that they are inseparable

• Builder’s mentality: you design systems and processes that are simple enough to work today and robust enough to scale as the team grows

• Data-driven and analytical: you make decisions grounded in data, build dashboards that tell a clear story, and use metrics to prioritise your time and your team’s efforts

• Collaborative and cross-functional: you operate with a high degree of trust and transparency across Sales, Product, Engineering, and Sustainability teams

• Customer-centric: you go the extra mile to make customers feel valued and seen, and you build relationships that extend beyond the platform

• Self-sufficient and autonomous: you are energised by the opportunity to define your own operating environment and do not need heavy oversight to deliver

• Purpose-driven: you are motivated by climate impact and can articulate why this mission matters to customers, prospects, and colleagues

YOUR PREFERRED BACKGROUND

A Bachelor’s degree in Business, Marketing, Environmental Science, Sustainability, or a related field, or equivalent professional experience. A Master’s degree or professional qualification in sustainability, climate, or technology is advantageous. Minimum 8 years of progressive experience in enterprise B2B Customer Success or Account Management, with at least 3 years in a lead or senior individual-contributor capacity with ownership of commercial outcomes.

WHAT WE OFFER YOU

• A competitive base salary and performance-linked incentive package tied directly to the commercial and customer success outcomes you own

• The opportunity to define and own a critical function at an early-stage, high-growth climate technology company—your work will be visible, impactful, and formative for the business

• A mission that matters: every customer you retain and every contract you grow represents real progress on corporate decarbonisation in Asia

• A collaborative, multi-cultural team with deep expertise in software, data, and climate—backed by world-class investors

We nurture a culture that allows you to thrive, where your skills can be honed and your ideas will be heard, and where collaboration across teams and with global partners is the default.

Job Descriptions:

* Conduct comprehensive consultations with patients to understand their medical history, symptoms, and health concerns.

* Develop personalized TCM treatment plans based on individual patient needs and conditions.

* Perform TCM treatments such as acupuncture, cupping, Bojin, and AWT therapy, • Prescribe and prepare customized herbal remedies to support patients' recovery and overallwell-being.

* Educate patients on appropriate treatment options and lifestyle practices to achieve optimal health outcomes.

Job Requirements:

* Possess a relevant TCM certification.

* A strong team player with a positive working attitude

*Good communication and interpersonal skills to build rapport with patients

Optional Email: Any request please use this E-mail : ruisen.sg@gmail.com & glazier.applepua@gmail.com

About the Role

We are seeking a Senior Information Technology Support Manager with deep expertise in Oracle UIM to lead solution design, development, and support for telecom OSS/BSS environments. This role focuses on delivering scalable inventory solutions, driving system integration, and ensuring operational excellence across complex enterprise landscapes.

Key Responsibilities

• Translate inventory and business requirements into high-quality technical design documents

• Design and develop Oracle UIM cartridges using Design Studio aligned with defined architecture

• Model logical and physical inventory structures within UIM systems

• Support integration of Oracle UIM with OSS/BSS platforms and third-party systems

• Manage code build, deployment, and release activities across development and testing environments

• Troubleshoot, debug, and optimize UIM applications, web services, and integrations

• Collaborate with cross-functional teams to ensure seamless upstream and downstream system integration

• Provide technical leadership and guidance for delivery, support, and continuous improvement initiatives

Required Qualifications

• Strong hands-on experience with Oracle Communications Unified Inventory Management (UIM)

• Deep knowledge of Java, J2EE, Spring Boot, REST APIs, Oracle ADF, and microservices architecture

• Experience developing UIM cartridges using Oracle Communications Design Studio

• Proven experience in integrating UIM with OSS/BSS and third-party systems

• Knowledge of UIM APIs, rulesets, extension points, and web services (SOAP/REST, JMS)

• Experience with database technologies (Oracle Database, PL/SQL) and Unix environments

• Strong troubleshooting, analytical, and debugging skills

• Ability to work independently and manage complex technical problem-solving

Preferred Qualifications

• Experience with AWS services and Kubernetes-based deployments

• Understanding of Performance and Fault Management in telecom environments

• Knowledge of Oracle RODOD/RSDOD solutions

• Experience managing service order and engineering order workflows

• Familiarity with Git and modern CI/CD practices

• Leadership experience with team coordination and stakeholder engagement

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About the Role

We are seeking a Senior Information Technology Support Manager to lead the development, deployment, and support of Oracle OSM-based solutions within telecom OSS/BSS environments. This role is critical in ensuring stable operations, high-quality delivery, and continuous improvement of order management systems in complex enterprise landscapes.

Key Responsibilities

• Lead development, enhancement, and support of Oracle OSM solutions aligned with business requirements

• Design, develop, and maintain OSM cartridges using OSM 7.4.x

• Drive troubleshooting, debugging, and issue resolution across production and non-production environments

• Manage deployment activities, including release planning, version control, and environment promotion

• Implement and maintain automation plugins using XQuery and Java

• Collaborate with cross-functional teams to ensure smooth integration across OSS/BSS systems

• Provide technical leadership and guidance to development and support teams

• Engage with stakeholders to ensure effective communication and timely delivery of solutions

Required Qualifications

• Strong expertise in Oracle OSM development and OSS/BSS concepts

• Hands-on experience developing and maintaining OSM cartridges (OSM 7.4.x)

• Proficiency in Oracle Communications Design Studio

• Experience in automation plugin development using XQuery and Java

• Hands-on experience in deployment, release management, and production support

• Good understanding of PSR Model and Order Transformation Manager

• Knowledge of WebLogic administration and OSM installation

• Experience with version control, branching, and release management processes

• Strong analytical, debugging, and problem-solving skills

• Effective communication and stakeholder management skills

Preferred Qualifications

• Domain knowledge in broadband and dark fibre technologies

• Knowledge of cartridge versioning and lifecycle management

• Understanding of message flows across systems and integration patterns within OSM

• Experience in scripting for build and deployment automation

• Leadership experience with team coordination in delivery environments

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant.

Responsibilities:

• Develop detailed 3D BIM models (Revit) and create Revit Families/Components.
• Produce 2D construction drawings, shop drawings, and as-built drawings.
• Conduct clash detection and resolve conflicts between architectural, structural, and MEP systems using Navisworks.
• Work with engineers for design inputs, attend site meetings, and update models throughout the project life cycle.
• Ensure models adhere to Singapore's codes, standards, and regulatory requirements.
• Extract quantities for cost estimation and procurement.

Requirements:

• Min Diploma in Electrical & Electronic Engineering, Drafting or related field
• Min 1 year of relevant experience
• Familiarity with ELV (Extra-Low Voltage) and security systems.
• Autodesk Revit and Navisworks is essential.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Supervises construction works to ensure compliance with approved plans, codes, and safety regulations.
• Represent clients, inspect materials/workmanship, and coordinate with contractors for projects like roads, buildings, and infrastructure
• Monitor daily construction activities to ensure adherence to technical specifications and safety standards.
• Inspect materials and workmanship to maintain high construction quality, often using specialized inspection equipment.
• Ensure contractors follow regulations set by authorities such as LTA, PUB, NEA, and BCA.
• Maintain detailed records, including daily reports, site photos, and technical reports for clients.
• Act as a liaison between consultants, contractors, and Qualified Persons (QPs) to resolve technical issues.
• Read and interpret structural, civil, or M&E drawings

Requirements:

• Min Diploma in Civil Engineering or related field
• Min 3 years of relevant experience in civil and structural experience in building or infrastructure projects
• Proficient in preparing site inspection reports and technical documentation.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement:

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of leading and directing projects and ensure they are directed towards a common objective
• Responsible for engaging and communicating with stakeholders to deliver project milestones and comply with strict deadlines
• In charge of ensuring client satisfaction and manage escalations, acting as single point of contact to the client
• In charge of ensuring that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Take charge of proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Nitec in Electronics / Mechanical / Electrical/ Mechatronics Engineering or related field
• Minimum with 1 year working experience in assembly of equipment / machinery industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of preparation and processing of sales order and handling of documentations
• Responsible ensuring the accuracy in documents and emails as well as preventing errors and maintaining smooth operations
• In charge of following up on the status of sales orders, payment checks as well as liaison with the relevant departments and organisation
• Responsible in supporting teamwork and assist with ad-hoc task

Job Requirement:

• Minimum Diploma in Business Adminstration or relevant
• Minimum 2 years of working experience in sales support / customer service with knowledge of shipping terms and export documentation
• Letter of Credit knowledge will be a advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

HR Executive 

• Working Days: Monday – Friday 
• Working Hours:  8.30am – 6.00pm
• Salary Range: $3,000 – $4,000
• Location: East (Geylang)

Responsibilities:

Recruitment, Selection & Offboarding

• Manage the recruitment and selection process under the guidance of the Head, People & Culture, including job postings, candidate shortlisting, reference checks, and providing support to hiring managers.
• Obtain the necessary employment permits for non-local employees.
• Prepare administrative forms and documentation for new employees upon commencement.
• Manage the offboarding process under the guidance of the Manager, People & Culture, including resignation acceptance, preparation of separation documents, coordination with relevant parties for handover and offboarding, and arranging exit interviews.

Compensation & Benefits

• Administer payroll processes, including related statutory submissions such as CPF and Income Tax.
• Administer staff benefits, including leave, claims, EAP, insurance, and other related matters.

Employee Engagement

• Serve as the first point of contact to support employees’ HR needs and enquiries.
• Communicate regularly with employees regarding HR matters.
• Provide support for employee engagement and organisation development initiatives.

Administration

• Maintain accurate and up-to-date employee records.
• Provide administrative support for various HR functions, including learning and development, recognition and rewards, performance management, employee welfare, employee relations, communications, and engagement initiatives.
• Manage and coordinate WICA claims, employee insurance matters, and related documentation.
• Ensure compliance with all statutory and regulatory requirements.
• Prepare and replenish name cards (digital or physical).
• Perform any other relevant duties as assigned.

Requirements

• Minimum Diploma in HR with 3 years of experience in HR Operations.
• Hands-on experience with HRMS and payroll systems; experience using BIPO software would be an advantage.
• Candidates with prior experience in the social service or NGO sector will be preferred.