Total 11,137 Customer Service job vacancies

Company Description

Vouch is a travel-tech company helping hotels streamline operations and elevate guest experiences. From contactless check-in to task management and guest request handling, Vouch empowers properties to run more efficiently and deliver memorable stays. Trusted by leading global and local hotel chains and recognized with multiple industry awards, Vouch is a proven partner in hospitality’s digital transformation.

At Vouch, our work culture is driven by these core values:

1. Think Different. As a startup, we’re always facing uphill or impossible tasks. The only way we can not just survive, but thrive, is to think different. How can we make the impossible possible? What do we need to change in our assumptions or processes to change the game?
2. Aspire to be greater. It’s not about being smarter, but about continually getting better. At Vouch, we iterate quickly, learn fast, and find ways to outdo ourselves everyday.
3. You’ll never walk alone. As a team, we support and respect each other’s opinions. Our leaders will be in the trenches with you. We may not have all the answers, but we’ll work together to find out.

Role Description

We are seeking a detail-oriented Customer Success Specialis to join our dynamic team. In this role, you will ensure every hotel we partner with launches our software smoothly and confidently. You will own the entire post-sales onboarding journey from initial kickoff through configuration, training, and successful go-live helping each property get the maximum value from our platform.

Key Responsibilities

1. Lead hotel onboarding projects from signed contract to successful go-live, serving as the primary contact for each property.
2. Configure and tailor Vouch platform to match each hotel’s operational workflows, integrations, and branding.
3. Train hotel teams (onsite or remote) with clear documentation, live demos, and Q&A sessions to ensure confident adoption.
4. Coordinate with internal teams—Sales, Product, Engineering, and Support—to deliver a seamless client experience and rapid issue resolution.
5. Gather and relay feedback from hotel users to help refine product features and future implementations.
6. Monitor early performance metrics post-launch and provide best-practice guidance to drive long-term success.

Required Skills and Qualifications

1. At least 3 years experience in hotel operations/technology.
2. Comfortable working with software platforms and well-versed with how hotel software works in hotel operations environment.
3. Strong communication skills (written and spoken).
4. Excellent organizational skills, with the ability to manage multiple hotel deployments at once.
5. Empathetic, patient, and solutions-oriented, with a passion for hospitality and technology.
6. Strong analytical skills for troubleshooting and optimizing software configurations.

Application

Please apply via our Hiring Portal:

https://hiring.vouch-technologies.com/apply/0b47f662-c4a3-4ecb-8e1c-c1e2f53104ea

If you're looking for a chance to make a dent in a whole new industry, are extraordinary and willing to participate and learn in a fast-growing startup, we're looking for you!

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

Job Description

To provide pre and post sales technical support for equipment distributed by BioLab. Responsibility include but not limited to performing equipment technical inspection and preventive maintenance, attending to equipment failure service calls, ensuring standard procedure in Service Department are followed and documentations updated and traceable.

Technical service support can be provided in the office through telephone and/or at customer site. Need to be independent, self-motivated and able to work under-pressure. Candidates should possess technical competency, communication skills, as well as technical analysis and problem- solving skills.

Qualifications/Skills required

-       minimum Diploma in electrical, electronic or mechanical engineering from a recognized institution of education or 2 years relevant experience with a certificate from Institute of Technical Education(ITE)

-       Relevant work experience related to our industry will be advantages

-       Able to handle demanding and difficult customers

-       Able to work independently with minimum supervision

-       Possess intuitive and analytical mind

-       Possess good communications skills and able to explain clearly the trouble-shooting process and problems identified

-       Able to think out of box

-       Able to take the lead and work well in a team

Other requirements

-       Able and willingness to accept 24 hours standby on weekdays and weekends

-       Able to travel overseas for product training

Training

-     Product specific training on trouble-shooting and maintenance of the system organized by the product manufacturers

-      On-the-job training guided by experienced engineers

• Assist in clinic’s day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required.

Social Worker (FSC, Queenstown)

CASEWORK AND COUNSELLING:

• Manage case referrals and active cases
• Conduct assessment, planning and intervention for cases as well case conferences with partners.
• Participate in networking and case management meetings.
• Document and evaluate case outcomes.
• Develop and review appropriate intervention strategies.
• Ensure reports on cases are submitted in a timely manner.

INFORMATION AND TRIAGE

• Refer clients to appropriate agencies for further intervention.
• Part of the Intake & Triage Team to conduct intake assessments for new intakes based on the practice standards of the Code of Social Work Practice and Practice Guide.

COMMUNITY WORK

• Network with other organizations and stakeholders.
• Community Needs Assessment.

GROUP WORK

• Be part of the programme team for 1 of the Group Work programmes conducted at the FSC.

Job Requirements

• Degree or Graduate Diploma in Social Work
• Fresh graduates in Social Work are welcome to apply; previous experiences via internships or placements in related areas of work will be considered
• Social Work education and understanding of social work values and ethics
• Understanding of work with vulnerable populations i.e. low-income families

Please apply via Care Corner Career Portal.

Thank you for your interest and application. We regret that only shortlisted applicants will be notified for interview. If you need assistance, contact our talent acquisition team at joinus@carecorner.org.sg.

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

We are looking for a dedicated Service Technician/ Engineer to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the technical manager, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.

• Liaise/co-ordinate with shipyard for related project.

• Assist in the repair works in the workshop.

• Brief business partners on various navigational/communication system setup.

• Provide technical support for business partners.

• Prepare reports on equipment to business partners.

• Any other ad hoc tasks related to business needs.

Requirements

• Diploma / Degree in Electronics/ Electrical / Communications Engineering

• 1- 4 years of Marine Experience

• Experience in Navigational Systems eg RADAR, ECDIS, GPS, DDU, GYRO will be preferred

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange. 

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Cloud & Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions Pte Ltd provides all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact 

We are looking for an experienced Middleware Engineer to take ownership of enterprise middleware platforms across on-premise and AWS cloud environments. This role requires deep technical expertise, leadership capabilities, and hands-on experience in designing, managing, and optimizing complex middleware ecosystems.

Be Part of Our Success 

• Lead the design, implementation, and support of enterprise middleware platforms.
• Act as L3 escalation point for complex incidents, performance issues, and critical outages.
• Own end-to-end lifecycle management (installation, configuration, patching, upgrades, decommissioning).
• Provide technical leadership and guidance to L1/L2 engineers.
• Architect and implement high availability (HA), DR, and resiliency solutions.
• Manage and support:
• IBM WebSphere Application Server v9
• Oracle WebLogic Server (12c / 19c, including OSB/SOA)
• Red Hat JBoss Application Server
• Oversee application deployments, environment setup, and release coordination.
• Drive performance tuning, capacity planning, and optimization initiatives.
• Ensure middleware security hardening and compliance (VAPT remediation, patching).
• Automate operational tasks using scripting or DevOps tools.
• Collaborate with infrastructure, database, application, and cloud teams.
• Lead root cause analysis (RCA) and continuous improvement initiatives.
• Support DR drills, failover testing, and audit activities.

Qualities We Value 

• 8 years of relevant middleware experience, with at least 3–5 years in a lead/ L3 role.
• Strong hands-on expertise in:
• IBM WebSphere Application Server v9
• Oracle WebLogic Server (12c / 19c, OSB/SOA)
• Red Hat JBoss Application Server
• Experience with Crystal Reports and Elasticsearch administration.
• Strong experience in troubleshooting, performance tuning, and system optimization.
• Hands-on experience with Linux/Unix environments.
• Scripting knowledge (Shell, Python, or similar).
• Experience handling production-critical environments.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Interested in healthcare but not sure where to start? Join our dental clinic as a Healthcare Trainee. You will learn clinical skills, infection control, and patient care — all with structured training and a supportive team. Enjoy stable hours with a 5-day work week and no night shifts. 

What You Will Do 

• Provide chair-side assistance to clinicians during dental treatments 

• Prepare treatment rooms and ensure all equipment is ready 

• Perform sterilisation and infection control duties to the highest standards 

• Manage clinical stock and inventory 

• Support the team with other tasks as needed 
  

What You Need 

• Minimum GCE N Levels or equivalent 

• Keen interest in healthcare — no prior experience needed 

• Able to work at least one weekend day on a rotating roster 

• Willing to learn and grow in a clinical environment 

• Candidates with nursing or healthcare experience are welcome 
  

Why Join Us 

• Full structured training programme — learn on the job with experienced mentors 

• 5-day work week, day shifts only — most clinics require 5.5 days or have evening shifts 

• All public holidays off 

• Annual leave + Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Build a career in one of Singapore’s most essential and stable industries 

We are looking for a Business Associate to manage the administrative backbone of our dental practice. This role is largely administrative — appointments, billing, claims, records, and office coordination — with a patient-facing element that makes every day rewarding. Enjoy a 5-day work week with stable day hours and all public holidays off. 

What You Will Do 

• Manage the full appointment cycle: scheduling, confirming, rescheduling, and follow-ups 

• Process payments and handle financial transactions accurately 

• Submit, track, and reconcile dental claims via CHAS, Medisave, and insurance portals 

• Maintain organised clinic records, reports, and filing systems 

• Manage office and dental supply inventory, ordering, and vendor coordination 

• Provide professional front desk support and handle patient enquiries 
  

What You Need 

• Diploma or degree in any discipline (business administration, management, or healthcare-related fields are a plus) 

• Strong organisational and multitasking skills 

• Proficient with computer systems and office software applications 

• Good communication skills — professional yet approachable 

• Able to work rotating day shifts including at least one weekend day 

• Experience in admin, office coordination, healthcare, or customer service is advantageous 
  

Why Join Us 

• 5-day work week with day shifts only (8.30am–6.15pm) — no night shifts 

• All public holidays off 

• Structured training and professional development 

• Annual leave + additional Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Career progression into senior administrative and clinic coordination roles 

Job Description

We are looking for a Admin Assistant (Sales Support) to assist our sales team with administrative and coordination tasks in the office.

This role focuses on supporting the sales team with documentation, quotations, and order processing. Training will be provided.

This position is suitable for candidates seeking to build experience in sales administration and office coordination.

Key Responsibilities

• Assist in preparing sales quotations
• Enter and process sales orders in the company system
• Maintain proper sales documentation and records
• Assist Sales Executives with administrative coordination
• Coordinate internally with operations and accounts teams
• Follow up internally on order status where required
• Provide general administrative support to the sales department

Requirements

• Basic computer skills (Microsoft Word, Excel, email)
• Organized and able to follow up on assigned tasks
• Responsible and able to work independently
• Prior administrative experience is helpful but not required
• Fresh graduates and candidates seeking entry-level office experience are welcome to apply.

Working Hours
Our office working hours are Monday to Friday, 8:30 AM – 6:00 PM.

About Us:

Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting-edge fire suppression systems and products.

Responsibilities:

• Serve as the first point of contact for clients regarding digital banking platform enquiries and support.
• Investigate and resolve client requests, escalating complex issues to relevant support teams when required.
• Perform independent verification of client instructions and callback checks for high-risk transactions.
• Process account closures and other client service requests.
• Support documentation processing, signature verification, audit confirmations, and custody declarations.
• Maintain accurate records in the Bank's ticketing system and ensure timely follow-up until resolution.
• Ensure compliance with regulatory requirements, internal policies, and operational procedures.
• Participate in process improvement initiatives and support ad-hoc tasks as assigned.

Requirements

• Diploma or Degree holder with at least 3 years of banking operations, client service, or call centre experience.
• Good understanding of banking products and services.
• Strong communication, problem-solving, and analytical skills.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.
• Proficient in handling both verbal and written communication.
• Able to work flexible hours when business needs require, including shift work and public holiday support.

Email: nurul.amirah@gmprecruit.com

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940

Responsibilities: -

As a Lead Student Care Mentor, you will be working closely with children (7 - 12 years old) and make a positive difference in their lives. Your key responsibilities include:

• executing day to day operations in the centre
• ensuring safety and well-being of the children at all times
• providing guidance and supervising children in their school and other academic assignments
• coaching and testing children for their school spellings
• conducting in-house enrichment curriculum with quality
• building a positive and respectful relationship with children
• fostering good partnership with parents
• managing and guiding children to develop positive habits and mannerisms
• planning and organising holiday activities or special events for the children during school holidays
• planning and writing quality enrichment lessons
• other related duties as assigned by the Centre Supervisor

Requirements: -

• Passionate in reaching out and empowering primary school children
• Ability to manage a group of 10 to 18 children using positive management strategies
• Ability to coach or guide children in their academic assignments
• Enjoy working in a high-energy and dynamic environment
• Has good interpersonal skills and is a good team player
• Independent, observant, organised, responsible and takes initiative
• Open to learning new skills and be trained
• Minimum GCE 'O' level
• Some relevant working experience preferred