Total 4,293 Others support analyst job vacancies

Basic information: 

• Monday to Friday 8.30am - 5.30pm
• Basic up to $2,800 (Depending on experience)
• Location: Kaki Bukit
• Friendly environment that supports growth

Job Scope:

• Coordinate and schedule IT Engineers for on-site, outsourced, in-house projects, and manpower backfill arrangements on a daily basis.
• Manage and monitor interns' deployment schedules.
• Liaise closely with the Sales and IT departments to ensure smooth handling of after-sales support and service matters.
• Handle incoming calls, service requests, and enquiries from corporate customers professionally.
• Respond to email correspondence promptly and efficiently.
• Maintain accurate inventory records of service-related equipment and items.
• Ensure proper documentation and record-keeping for billing and invoicing purposes.
• Update service reports and job records accurately and timely in the system.
• Provide administrative and operational support to the service team.
• Perform other ad-hoc duties as assigned by the Manager.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.

Zen Career Pte Ltd | 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764

As an educator specialist with learning support, you play a vital role in providing early intervention to children, helping them thrive in their learning and development.

• Observe and assess children's needs and evaluate on their progress
• Prepare individual lesson plans for each child who needs learning support
• Conduct lesson with activity that focus on learning domains
• Provide support and share strategies with educators
• Lead training session for educators and parents to enhance learning for the children
• Collaborate with parents and teachers to support development milestone
• Evaluate developmental screenings and learning outcomes
• Build and maintain partnerships with agencies, hospital and therapy centers

Job Requirements:

• Specialist Diploma in Early Childhood Learning Support or equivalent
• Min 2 years experience in Early Childhood Industry and relevant working experience in early intervention

Check out www.abercare.sg for more details.

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description

Applied Materials is seeking a highly experienced and strategic Director, Technical Engineering (NAND) to lead technology engagement, process engineering excellence, and customer collaboration for advanced NAND memory solutions. You will work closely with key customers and internal stakeholders to solve complex integration challenges and influence product and technology roadmaps.

Key Responsibilities

• Act as the subject matter expert for NAND technologies. Drive development and optimization of process solutions across etch, deposition, patterning, and integration.
• Lead root cause analysis and resolution of complex yield and defectivity issues. Guide technical strategy aligned with future NAND technology nodes.
• Serve as the primary technical interface for strategic NAND customers. Build strong relationships with customer engineering and fab leadership.
• Lead technical reviews, escalations, and roadmap discussions. Translate customer requirements into actionable engineering solutions.
• Oversee PSE activities covering installation, qualification, and process optimization.
• Drive improvements in yield, throughput, and tool performance. Establish best practices and ensure consistent execution across global teams.
• Partner with R&D, Product Engineering, Operations, and Commercial teams. Provide field insights to influence product development and enhancements.
• Build organizational capability in advanced NAND process technologies. Foster a culture of innovation, accountability, and customer focus.

Requirements

• PhD or Master’s in Electrical Engineering, Materials Science, Physics, or related discipline.
• 15+ years in semiconductor industry with strong focus on NAND memory.
• Experience in process integration or module engineering (etch, deposition, CMP, or patterning).
• Proven years of experiences in leading and mentoring a highly-performing and technical engineering teams.
• Proven track record supporting high-volume manufacturing and customer-facing roles.
• Experience with leading NAND manufacturers is highly preferred.

Work Location

• Upper Changi

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following -

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.

• Provide 1st level on-site IT support to the end-users on 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.

• Provide findings and timely status update to the Project Manager on major issues escalated by users.

• Perform daily health check and inventory check on system.

• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.

• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

Requirements

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

Benefits

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support if necessary/activated. Handling clients/end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other maintenance vendors (eg. HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirements:

• Minimum ITE / Diploma in IT or equivalent
• At least 1 year of working experience in IT field
• End-user support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast-paced environment

Others

• 5-days work week / w CPF / w Leave Entitlement
• Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer

Responsibilities:

• Provide coordinating support between vendors and customers

• Prepare Sales Quotations using CRM

• Provide the necessary administrative support and assistance in project sales and wholesales

• Handle complete order processing from receipt of customers’ order confirmation to issuing of orders to vendors and ultimately ensuring timely delivery to customers

• Monitor customer accounts and receivables

Requirements:

• Diploma in Building Management/Electrical Engineering/Business Management

• Minimum 3 years' relevant experience in lighting or building industry

• Experience in freight forwarding will be an advantage

• Proficient in all Microsoft Office applications

• Enjoy working in a dynamic and fast-paced environment

• Meticulous, able to multi-task & work independently

• Possess excellent interpersonal, communication & organizational skills

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

Interested applicants are encouraged to apply online via the Apply button or submit their detailed resume to hr@technolite.global

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Information Security Analyst - Financial Services

Job Summary

Responsible for cyber governance, risk management, and security operations within a regulated financial services environment. Develops and implements security policies, ensures regulatory compliance, coordinates security testing, and manages incident response and business continuity programs.

Key Responsibilities

Governance & Compliance:

• Provide cyber governance and risk management oversight
• Develop and maintain security policy framework and standards
• Ensure compliance with applicable regulations and standards (ISO 27001, NIST, regional financial services guidelines)
• Manage and track vulnerability remediation status
• Coordinate penetration testing and escalate material security risks to senior forums
• Conduct third-party due diligence for compliance and operational risk

Risk & Incident Management:

• Identify and assess cyber risks; recommend security solutions and initiatives
• Monitor security alerts and investigate security breaches and incidents
• Manage security incident response according to established protocols
• Maintain incident response plans and playbooks
• Develop and maintain Business Continuity Program; coordinate with department operations to create unified business continuity plan

Regulatory & Stakeholder Relations:

• Act as primary contact for senior management and regulatory body inquiries
• Ensure audit findings are remediated and independently validated within agreed timelines
• Conduct annual disaster recovery exercises with internal and external parties
• Provide security advisory on emerging threats and vulnerabilities

Access & Infrastructure:

• Develop and implement identity and access management policies
• Monitor and audit user access activities
• Assess infrastructure, systems, and applications for compliance and vulnerabilities

Awareness & Training:

• Maintain user cyber awareness programs
• Coordinate security awareness training for staff

Required

• 5 years' information security experience
• Strong analytical and problem-solving skills
• Familiarity with SIEM tools (Splunk) and vulnerability assessment tools (Tenable Nessus)
• Strong written, oral, and presentation skills
• Undergraduate degree in Computer Science, Information Technology, Engineering, or equivalent

Preferred

• CISSP, CISA, or CEH certification
• Graduate degree in related field
• Knowledge of regional financial services regulations and guidelines

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Business Function

- Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Bank Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

- In Banking Group audit function, we look after a portfolio made up of Wealth Management, Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities

- Conduct audits for audit portfolio and identify the associated risks

- Support Function Audit Head and Deputies in project planning and execution

- Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

- Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

- Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

- Degree qualification, with at least 4-6 years’ relevant experience in the internal and/or external audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

- Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

- Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

- Ability to establish and maintain positive relationships with stakeholders and team mates.

- Proven robust analytical skills with strong attention to detail.

- Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

As part of the Operations Team, the role supports Regional Underwriters.

• 5-10 years of relevant experience in the Insurance industry
• Knowledge and understanding of Property or Energy Insurance is mandatory
• Ability to manage a small team
• Certification in Business Process Improvement, eg-Six Sigma.
• Strong user skills in Microsoft Office Package (special focus on Excel and PowerPoint)
• Track Record in managing demanding stakeholders
• Excellent communication skills - reading, written and verbal
• Strong analytical skills and attention to detail

Key Responsibilities:

• To support operations activities to accurately reflect the terms and conditions of business written in the systems
• To mainly manage property deals in close collaboration with the Underwriter
• To support the Underwriting team with renewal preparation (deal analysis of renewal accounts) and endorsement triaging and preparation
• To prepare and issue documents (binders, policies, endorsements, and certificates) to customers
• To issue invoices where required, including Insurance Premium Tax calculations
• To be in contact with customers and brokers regularly and attend customer and broker meetings

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This is a 12-month contract role based onsite at a telecommunications client’s office.

Summary of the role:

This role focuses on developing and executing data-driven performance marketing strategies across various digital channels to drive customer acquisition and maximize ROI for SMB products. The individual will manage and optimize paid advertising campaigns, analyze performance data, conduct A/B testing, and collaborate with internal and external teams to achieve sales goals.

Roles and

Responsibilities: 

• Develop and execute performance marketing strategies across various digital channels to drive acquisition for SMB products and services
• Manage and optimize paid advertising campaigns to maximize ROI and achieve KPIs
• Keep abreast of new media, digital marketing tracking trends and implement tools to track the effectiveness of our digital marketing campaigns
• Conduct market research and competitive analysis to identify growth opportunities
• Collaborate with the creative team to develop compelling ad creatives and landing pages
• Monitor and analyze campaign performance data, providing regular reports and insights
• Implement A/B testing and other optimization techniques to improve campaign effectiveness
• Work closely with media agency to deliver against the sales goals
• Work closely with the internal teams to ensure alignment and support for campaign objectives and lead generation
• Manage allocated marketing budgets for various campaigns and activities

Ideal Skills/ experiences: 

• Bachelor's degree in Marketing, Business, or a related field
• Proven 3-5 years experience in performance marketing, preferably within the SMB sector or within a media agency
• Strong analytical skills and proficiency in using marketing analytics tools
• Excellent communication and collaboration skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Advanced knowledge of digital marketing platforms and tools
• Creative thinker with a passion for driving results and continuous improvement 

Position summary

Act as a technical expert in healthcare quality and regulatory analytics. Combine advanced quantitative analysis, data engineering, and quality system expertise to build stakeholder-specific reporting, develop AI-enabled quality tools, and integrate/manage third-party quality applications to support compliance, continuous improvement, and executive decision-making.

Key responsibilities (primary)

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification

• Design, build, and maintain stakeholder-specific dashboards and reports (executive, regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.

• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks,

predictive analytics, chat assistants for SOP/QMS guidance).

• Lead integration and lifecycle management of third-party quality software: requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.

• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes

• Develop insights and translate information into actionable initiatives to ensure business outcomes

• Lead and support projects through the application of technical expertise including conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions

• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence

• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.

• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.

• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with company’s internal policies and relevant regional and local regulations.

• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.

• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.

• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.

• Identify opportunities for process improvement and automation in quality workflows, pilot new technologies and scale successful solutions.

Additional responsibilities (as needed)

• Provide subject-matter expertise for cross-functional programs and global initiatives.

• Manage vendor relationships and service-level expectations for third-party tools.

• Participate in career progression and mentoring for junior analysts.

Required skills and experience

• Bachelor's degree in Statistics, Data Science, Biostatistics, Engineering, Computer Science, Information Technology, Healthcare Analytics, or related field (or equivalent experience).

• Strong quantitative and statistical skills; proficiency in data science libraries and tools

• Experience building dashboards and visualizations with tools such as Power BI, Tableau, Looker, or equivalent.

• Hands-on experience integrating and managing third-party quality/GxP systems (MasterControl, Synthesis, ServiceNow) or similar QMS/issue tracking platforms.

• Experience working with cloud platforms, databases (SQL, NoSQL), ETL tools, and APIs.

• Practical experience applying AI/ML and prompt engineering for LLMs to automate quality processes, extract insights from unstructured documents, or create assistant workflows.

• Strong data validation, data modeling, and data governance understanding.

• Excellent communication and data storytelling skills; able to translate technical findings into concise recommendations for executives.

• Experience in a regulated environment (healthcare, life sciences, medical devices, or similar) strongly preferred.

• Demonstrated ability to work cross-functionally and manage vendor/IT relationships.

Preferred

• Certifications in data analytics, machine learning, or quality management.

• Prior experience with global operations or multi-regional regulatory frameworks.

Level expectations and experience guidelines

• 3-4 years relevant experience; independently manages projects and provides expert input, recognized expert, leads complex programs with high autonomy.

Core competencies

• Analytical thinking, accuracy, attention to detail, numerical skills.

• Planning and organizing, project management, stakeholder alignment.

• Statistical knowledge, data modeling, visualization skills, automation

• Vendor and cross-functional collaboration, training and documentation abilities.

Technical requirements

• Proficiency with Microsoft Office and web-based applications.

• Familiarity with automation and orchestration tools; experience deploying AI/ML models into production.

• Language: strong written and spoken English.

Compliance and other

• Ensure ongoing compliance with company processes, regional/local legislation, and external regulations.

• May be required to perform other duties as assigned; role can involve regional and global activities

Working Hours:

Mon to Fri 9am - 6pm ( 1 day hybrid )

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing both personal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our young talent pool, you can look forward to comprehensive professional training, sponsorship of professional qualifications, a friendly and collaborative culture and a competitive compensation package.

We are looking for an experienced Senior QA Analyst to support our core modernization initiatives on a fixed-term contract basis, focusing on User Acceptance Testing (UAT) across Data Analytics platforms, Power BI reporting, and UiPath automation solutions. This role is critical in ensuring the accuracy, reliability, and business readiness of data-driven insights and automated processes. The ideal candidate will have strong experience in data validation, BI testing, and automation QA, along with the ability to collaborate closely with business and technology stakeholders.

Responsibilities

• Design, prepare, and execute UAT test scenarios and test cases

• Validate:

*Data accuracy from source systems to reports

*Business logic, KPIs, and calculations

*Dashboard functionality and usability

• Perform data reconciliation using SQL or other tools

• Coordinate with business stakeholders for UAT execution and sign-off

• Track, report, and manage defects through resolution

• Test end-to-end UiPath automation workflows

• Validate:

*Process logic and business rules

*Error handling and exception scenarios

*Integration with upstream and downstream systems

• Conduct regression testing for robot releases

• Support UAT cycles for automation deployments

• Define and implement UAT strategy and approach

• Develop:

*Test plans and schedules

*Entry and exit criteria

*Test metrics and reporting

• Drive structured defect management processes

• Identify opportunities to automate testing processes

• Contribute to QA best practices across modernization programs

• Enhance testing efficiency and coverage

Requirements

• 5+ years of experience in QA / Testing roles

• Strong experience in UAT for Data Analytics / BI platforms

• Hands-on experience testing Power BI dashboards and reports

• Solid understanding of:

*Data models and ETL processes

*Data warehousing concepts

• Proficiency in SQL for data validation

• Understanding of automation lifecycle and exception handling

• Test case design and execution

• UAT coordination and stakeholder management

• Strong communication and stakeholder management skills

• High attention to detail and analytical mindset

• Experience in data migration or transformation projects

• Knowledge of data quality and governance frameworks

• Experience testing RPA / workflows is a plus
  

Due to the volume of applications received, we will only contact shortlisted candidates. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer for more information on the retention and disposal of your personal data.

About GlobalFoundries 

GlobalFoundries isa leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. 

Job Summary

The role is accountable for defining and driving enterprise strategy, platform governance, and system performance across GlobalFoundries IT. This role provides thought leadership, monitoring, and automation capabilities, ensuring scalable, standardized solutions that align with business priorities. The position operates at a high level of autonomy, influencing senior stakeholders and leading cross-functional transformation initiatives.

Responsibilities

• Own and drive enterprise performance and reliability of IT systems, including infrastructure, applications, network, and monitoring platforms, ensuring proactive issue detection and resolution
• Define, standardize, and govern processes across the lifecycle, ensuring alignment with best practices and global consistency
• Lead the design and integration of monitoring tools to enable automated event management, predictive alerting, and improved service resilience
• Architect and implement scalable automation solutions leveraging tools to enhance operational efficiency and reduce manual effort
• Drive Lean Six Sigma initiatives, including enterprise gap analysis, process definition, and value stream optimization to eliminate waste and improve effectiveness
• Provide governance and technical leadership, including application architecture, customization, workflow design, and release management
• Oversee end-to-end testing strategy (UAT, regression, post-release), ensuring quality, stability, and minimal business disruption
• Lead enterprise event and incident management transformation, ensuring timely response, root cause resolution, and minimized downtime for critical business systems
• Establish standards and oversight for system deployment, including OS installation, SOE image management, and enterprise configuration practices

Leadership & Impact

• Serve as a recognized SME and trusted advisor to senior leadership on strategy, platform capabilities, and digital transformation initiatives
• Lead complex, cross-functional programs and influence stakeholders across IT, Manufacturing, and Engineering organizations
• Build and develop organizational capability by mentoring team members and driving technical and functional excellence
• Translate strategic priorities into execution roadmaps, ensuring disciplined delivery and measurable business outcomes

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Computer Applications, or related field
• 10+ years of relevant experience in IT business analysis, ITSM, or enterprise systems
• Demonstrated experience leading large-scale initiatives, platform governance, and cross-functional transformation
• Experience with Lean Six Sigma and RCA methodologies

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. 

Asan affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. 

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.