Total 2,197 Manager logistic assistant job vacancies in Indonesia

Job Description & Requirements

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

Responsibilities

• Supervise, plan, and organise a team of on-site contractors to carry out both planned and ad-hoc maintenance works efficiently.
• Investigate, inspect, and analyse reported breakdowns and faults to identify root causes and implement preventive measures.
• Assist in overseeing day-to-day building operations, ensuring service delivery meets contractual requirements, KPIs, and operational standards.
• Lead, mentor, and supervise technical staff, supervisors, and service personnel to support daily facilities operations and maintenance activities.
• Oversee both Hard and Soft Services, coordinating technical maintenance and operational support to maintain building functionality and service excellence.
• Supervise maintenance and operation of building M&E systems, including electrical, ACMV, plumbing, fire protection systems, pumps, and building management systems.
• Verify completion of works, review contractor claims and invoices, and follow up on payment submissions and approvals.
• Maintain comprehensive operational documentation, including maintenance records, inspection reports, and service reports.

Requirement

• Bachelor’s degree in Facilities Management, Engineering, Building Services, or related discipline preferred.
• Experience in facilities management, building operations, or related roles, preferably in commercial or multi-tenant buildings.
• Demonstrated experience in supervising technical teams and managing contractors.
• Strong knowledge of building M&E systems, Hard and Soft Services, and statutory compliance requirements.
• Experience in preventive and corrective maintenance, facilities operations, and building management systems.
• Excellent leadership, communication, and stakeholder management skills.
• Strong problem-solving skills, with attention to detail and ability to work under pressure.
• Proficient in Microsoft Office (Word, Excel, Outlook) and facilities management software.
• Highly organised, proactive, and able to manage multiple priorities effectively.

Our client is from Manufacturing Industry. They are looking for a Assistant/Sales Manager to assist their Finance team for the next phrase of their business. They are located in West – easily accessible.

Duties

• Develop and execute sales strategies to grow the pumps portfolio in Singapore and regional markets, achieving sales and profitability targets.
• Manage the full sales cycle, including lead generation, technical discussions, quotations, proposals, negotiations, and deal closure.
• Build and maintain strong relationships with key stakeholders such as OEMs, EPCs, contractors, distributors, and key accounts.
• Handle tender monitoring and submissions, project bid follow-ups, and conduct product presentations, technical clarifications, and site visits.
• Collaborate with internal teams and provide market insights, forecasts, and regular sales performance updates to support business growth.

Requirements

• Min Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
• Minimum 5–8 years of sales experience in industrial equipment, pumps, vacuum systems, or rotating machinery.
• Strong technical understanding of compressor/pump sizing, specifications, and applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141(Tan Su Yee)

Job Purpose

Assistant Station Manager works in a fast-paced and customer-facing environment and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to station operation requirements.

Station Duties

Assistant Station Manager supports the day-to-day station operations. These include preparing the station for rail service, ensuring safety and security of station premises, providing ticketing and fare related services. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She will also provide first aid as part of Emergency Response Team when required. He/she also manages access to the station and assists in track access and procession by maintenance teams and/or service providers.

Train Duties

Assistant Station Manager supports day-to-day train operations. These include preparing the Trains for service, conducting safety and security checks, performing first-line recovery of train and equipment malfunctions, and serving as an emergency train operator. He/She will man the Passenger Vehicle (PV), handle PV defects, and drive the PV.

• As an Assistant Station Manager, you will provide excellent customer service to our passengers to make their journey with SMRT a delightful one.
• You will assist in the operation and control of an MRT station, which includes monitoring of station equipment, responding to station emergencies, platform and concourse patrol, and other station related duties.
• You may be tasked to drive our trains in preparation for emergencies.
• You should have a NITEC in an Engineering discipline.
• You will be required to perform rotating shifts, including duties on weekends and public holidays.
• Successful candidates will undergo a structured training program to be equipped with the necessary knowledge and skills to perform the duty of an Assistant Station Manager.

Responsibilities

The Assistant Station Manager is responsible to:

• Man or drive the PV according to duty roster plan and when assigned by supervisors.
• Conducting security patrol in the train and reporting faults and abnormalities discovered
• Handle and process transactions for passenger (e.g. problem cards, upgrades).
• Ensures passenger safety and takes remedial action when necessary (e.g. no overcrowding at escalator landing area).
• Assists passengers in travelling in our system (e.g. purchasing of ticket, ticket problem, giving direction, enquiries on fares etc).
• Assists SM to perform administrative duties (e.g. upkeep logbooks, station files and circulars etc).
• Ensure the opening and closing of the station according to the appropriate timetable.
• Handles all train and station incidents and emergencies (e.g. accident, assault and train related fault/alarm etc).
• Be part of Company Emergency Response Team where one is expected to undergo CERT course
• Responsible for their own as well as their Team’s Safety. Staff shall uphold the CCL Safety Mission and 3 principles to complete tasks, perform duties, fulfil the goals of the organization, and adhere to the individual roles and responsibilities.

Qualifications & Work Experience

• NITEC/ Higher NITEC with Engineering background.
• Work on three rotating shift including weekends and public holidays.
• Ability to differentiate all colours (as not all indicators are accessible).
• Participate in exercises with internal or external agencies when required.
• Experience in frontline customer service working is preferred.

Skills

Technical skills include:

• Basic computer literacy.

Generic skills include:

• Customer-service oriented.
• Likes to work with people of all levels.
• Committed and has passion for work.
• Positive and open mind-set.
• Meticulous and alert.
• Ability to take initiative to make changes for better organization efficiency and effectiveness.
• Ability to work independently and be a good team player.
• Ability to work under stress and pressure.
• Ability to communicate effectively and clearly.
• Effective interpersonal skills.
• Proficient in English and preferably in one other official language.

Successful candidates will undergo a structured training programme to be equipped with the necessary knowledge and skills to perform the duty of an Assistant Station Manager. Subject to operational demands, training may be conducted in two phases. Upon completion of phase 1 training (train modules), staff may be deployed to perform train-manning duty first. Thereafter, staff will complete phase 2 training (station modules) to qualify them as full-fledged Assistant Station Manager.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

Job Responsibilities:

• Monitor the project’s progress and deliver project to expected safety and quality objectives.
• Monitor and control project’s cost by taking proactive measures to prevent costs overruns.
• Develop and maintain Standard Work Procedures for all critical and major work activities.
• Monitor and plan ahead in relation to the procurement of the company’s assets/equipment/resources.
• Mentor project team by providing proper guidance and training.
• Other duties which may be required by the management

Job Requirements:

• Degree in Civil Engineering or its equivalent. Diploma holders with relevant experience will also be considered.
• A minimum of 8 years' experience.
• Proven track record in HDB projects.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.
• Familiar with BCA Quality Marks Assessment standards.
• Proficient in Microsoft Office and knowledge of BIM.
• Willing to travel around project site offices within Singapore

Assistant Sales Manager

1. Identify, develop, and secure new business opportunities (strong hunter mindset)
2. Build and maintain relationships with existing and potential clients
3. Prepare sales proposals, quotations and presentations
4. Work closely with internal teams to ensure smooth delivery of services
5. Provide market feedback and support sales strategy development

Requirements to be successful for this role

1. Minimum education: Diploma and above
2. Strong command of spoken and written English
3. Prior experience in shipping/marine-related industries is an advantage
4. Willing and able to travel when required
5. Independent, proactive, and results-oriented
6. Strong communication and interpersonal skills

Job Responsibilities including but not limited to:

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Responsibility

• Assisting the site manager in running day to day operations.

• Participate in new projects planning/go-live

• Ensuring operations not failing KPIs set out by clients

• Communication between internal and external stakeholders

• Attending internal and external business meetings

• To ensure smooth and efficient flow of all inbound and outbound shipment.

• To ensure cleanliness/housekeeping / tidiness of warehouse, warehouse equipment is kept in good order/conditions

• Any ad-hoc task assigned

• Always adhering to warehouse safety to avoid any personal injury / property damage

Requirement:

• Possess a Diploma with 5 years' experience in managing warehouse.

• Excellent People management

• Strong Willed with good command of English to converse with local/overseas client

• Willing to be 'hands on' by assisting operations when required

• Knowledge of WMS is a must

• Forklift license is an added advantage

• Excellent knowledge on Micosoft office applications especially Excel and Powerpoi

Key Responsibilities

• Support the development and implementation of corporate communications strategies aligned with the firm’s objectives;

• Provide sound communications counsel and collaborate with internal stakeholders to ensure alignment and consistency in corporate messaging across all channels;

• Oversee awards programme, including managing timelines and submissions;

• Draft, edit and proofread a range of corporate materials including publications, award submissions, media releases, web articles and EDMs;

• Manage and update the firm’s website, social media platforms and intranet with accurate and engaging content;

• Contribute to the development and production of brand content, such as corporate videos and marketing collateral;

• Assist with media relations, including facilitating media requests and supporting media coverage opportunities;

• Manage and coordinate key corporate events;

• Guide junior team members, ensuring smooth execution of day-to-day activities.

Requirements

• 5 to 8 years of relevant professional experience, with some supervisory responsibilities;

• Degree in Communications, Marketing, Journalism or Business;

• Excellent interpersonal and communication skills, with experience in stakeholder engagement at all levels;

• Strong project management skills, with ability to manage multiple deadlines in a fast-paced environment;

• Excellent writing, presentation, and visual communication skills;

• Experience in managing digital platforms, public relations, and media relations;

• Design and architecture industry experience is a plus.

Job Summary

Develops and executes integrated digital marketing strategies and multi-channel campaigns. Manages content, budgets, partnerships and performance analysis, while guiding the team and aligning marketing efforts with business goals.

Job Responsibilities

• Develop and execute integrated marketing strategies to drive brand awareness, lead generation, and business growth.
• Plan, manage, and optimize multi-channel marketing campaigns across digital, social media, email, and website.
• Analyze campaign performance and provide actionable recommendations to improve ROI and marketing effectiveness.
• Manage marketing budgets and ensure cost-effective allocation of resources.
• Lead content strategy and oversee content creation across Instagram, TikTok, Facebook, LinkedIn, and other relevant platforms.
• Oversee website content, EDM campaigns, SEO initiatives, and online promotions.
• Monitor digital analytics, customer insights, and market trends to identify growth opportunities.
• Support the events, workshops, roadshows, and promotional activities.
• Manage relationships with vendors, sponsors, media partners, influencers, KOLs, and external agencies.
• Ensure consistent brand positioning and messaging across all marketing channels.
• Collaborate closely with Sales, Operations, and Products to align marketing initiatives with business objectives.
• Present marketing plans, campaign performance, and recommendations to management.
• Provide guidance and mentorship to marketing executives and interns.
• Drive process improvements and marketing best practices within the department.
• Additional tasks may be assigned as and when required.

Job Requirements

• Diploma or Degree in Marketing, Communications, Business, or related discipline.
• 3–5 years of experience in digital marketing, social media marketing, or integrated marketing.
• Proven experience in campaign planning, digital advertising, and content strategy.
• Strong understanding of Google Analytics, SEO, EDM, and social media platforms.
• Strong project management, communication, and management skills.
• Leadership experience or experience mentoring junior team members is preferred.
• Proficient in content creation, video editing, and marketing analytics tools.

Our client is a multinational company in the Facilities Management industry. Due to their current expansion plan, they are looking for an Assistant Operations Manager to join their Facilities Management team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

The Assistant Operations Manager's responsible is:

• Lead and oversee contract operations, ensuring smooth service delivery and compliance with company standards.
• Monitor service performance against KPIs and SLAs, implementing improvements where required.
• Manage workforce planning, recruitment, onboarding, training, and employee retention initiatives.
• Ensure compliance with employment regulations, contractual requirements, and safety standards.
• Build strong client relationships and serve as the main point of contact for operational matters.
• Drive employee engagement, customer satisfaction, and continuous improvement programs.
• Conduct risk assessments and coordinate incident response and emergency procedures.
• Identify and implement process improvements to enhance productivity, service quality, and resource utilization.

Requirement

• Diploma / Degree
• At least 2 years of services experience in hospital environment
• Experience in facility services projects and people management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Our client is a well-established organization with a strong portfolio in the construction and infrastructure sector. Due to their current expansion plan, they are looking for an Assistant EHS Manager, in hopes of reinforcing governance in safety, environmental, and quality systems across projects. They are located in the (Central) – easily accessible.

Responsibilities:

• Oversee QEHS and ECM systems across corporate and project operations
• Assess workplace risks and implement mitigation and control measures
• Manage ISO9001, ISO14001, and ISO45001 management systems and documentation
• Conduct internal audits and coordinate external certification processes
• Deliver QEHS training and facilitate management review sessions
• Monitor regulatory requirements and ensure compliance across stakeholders
• Manage sustainability initiatives and maintain certifications (e.g. BizSAFE, GGBS)
• Analyze incident data and implement preventive and corrective actions
• Support project sites with QEHS advisory, audits, and tender requirements
• Liaise with authorities and maintain centralized records via internal systems

Requirements:

• Degree in Workplace Safety, Health, Environmental or related discipline
• Registered Workplace Safety and Health Officer (WSHO) with MOM
• At least 10 years of relevant experience in QEHS management within construction or engineering environments
• Hands-on experience with ISO9001:2015, ISO14001:2015, and ISO45001:2018 systems
• Exposure to internal audits, regulatory compliance, training delivery, and tender support

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Position Overview

This role is to manage all human resources and administrative functions. The successful candidate will play a key role in supporting day-to-day operations, ensuring HR compliance, and maintaining smooth administrative workflows across the organization.

Key Responsibilities

Work Environment

• Maintain a safe and positive work environment, and ensuring compliance with local employment laws, company policies and regulatory requirements.

Recruitment

• Lead recruitment, selection and onboarding processes.

• Support manpower planning and liaise with other departments on hiring needs.HR Operations & Employee Records

• Manage employee onboarding and onboarding processes, ensuring accurate documentation and compliance.

• Maintain up-to-date personnel files, HR databases, and employee information systems.

• Manage employee relations.

Compensation & Benefits Administration

• Oversee employee benefits, medical claims, and related HR entitlements.

• Track staff attendance, leave applications, and prepare payroll-related data for processing.

• Manage performance appraisal systems

Learning and Development

• Overseeing Learning & Development programs, including needs assessment, training plans, and budget management.

• Organise team building/bonding activities.

Asset & Policy Management

• Maintain company assets, accurate assets records and documentation.

• Review and update HR and administrative policies; ensure staff are informed of policy changes.

Strategic Planning

• Support on strategic planning and decisions that impact all management levels

• Support company’s strategic planning for entire employee lifecycle, from recruitment to performance management

• Ensure the workforce is skilled, motivated, and performing well in order to meet the company’s goals

General Administration

• Oversee day-to-day administrative operations including document management, meeting coordination, facilities management, and vendor liaison.

• Support general office maintenance and ensure a well-organized and efficient workplace environment.

And other ad-hoc duties as assigned by the company

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.

• Familiarity with Singapore employment laws, MOM regulations, and HR best practices.

• Proficient in Microsoft Office (Word, Excel, Outlook); experience with HRIS systems is an advantage.

• Strong interpersonal, written, and verbal communication skills.

• Highly organized, meticulous, and able to handle confidential information with discretion.

• Capable of working independently and managing multiple priorities effectively.

Working hours:

Mon to Fri 8.30am - 5.30pm

Overview

The Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together seven national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore, and establish important capabilities for a future-ready healthcare system.

The Business Entities under CRIS include:

• Singapore Clinical Research Institute (SCRI)
• National Health Innovation Centre (NHIC)
• Advanced Cell Therapy and Research Institute, Singapore (ACTRIS)
• Precision Health Research, Singapore (PRECISE)
• Singapore Translational Cancer Consortium (STCC)
• Cardiovascular Disease National Collaborative Enterprise (CADENCE)
• SIngapore Medical FOundation AI model (SIMFONI)
   

Together, CRIS makes a positive difference to Singapore patients and researchers by ensuring that these clinical research platforms and programmes are at the cutting edge of capability development and innovation. If you are as passionate as we are in clinical trials and research, we want you!

The Singapore Translational Cancer Consortium (STCC) aims to strengthen the overall impact of cancer research and translation in Singapore by bringing together key basic, clinical and translational teams on joint platforms to actively establish and implement collaborative cancer programmes. STCC is part of the Consortium for Clinical Research and Innovation Singapore (CRIS) umbrella of research-related business entities and is supported by the National Research Foundation, Singapore (NRF) and the Singapore Ministry of Health through the National Medical Research Council (NMRC) Office, MOH Holdings Pte Ltd.

STCC; a nationally coordinated consortium to synergise cancer research capabilities in Singapore, brings together unmatched basic, clinical, and translational talent in Singapore to create globally significant peaks of excellence in selected Asian cancers.

STCC's five joint platforms – Cancer Clinical Trials and Investigational Medicine Units, Cancer Databases and Tissue Banks, Translational Research Integration and Support, Business Intelligence and Development, and Impact and Population Health – provide an enabling research and innovation environment driven to foster translational research and meaningful outcomes for society.

Through collaborative relationships with our partner institutions [comprising of National Cancer Centre Singapore (NCCS), National University Cancer Institute, Singapore (NCIS), National University Hospital (NUH), National University of Singapore (NUS) and Tan Tock Seng Hospital (TTSH)],  and by capitalizing on the strengths of industry and academia, STCC is uniquely poised to develop initiatives that are aligned with Singapore's goals in value-based healthcare innovation and economic value creation.

About the Role

The Programme Manager will support the STCC Programme Office in coordinating and executing key translational research programmes, while facilitating collaboration across STCC platforms. The role aims to strengthen STCC’s ability to deliver multi-institutional programmes and improve alignment between clinical, research, data, and industry-facing activities. The incumbent will work across programmes and platforms, with scope to progressively take on greater responsibility as familiarity with STCC’s operations increases. The role will also support improved coordination across programmes and platforms to enable more efficient translation of STCC capabilities into research and collaboration outcomes.

Key Responsibilities

Programme Coordination & Execution

• Support planning and execution of STCC programmes by:
  Developing and tracking workplans, timelines, and deliverables.Coordinating stakeholders across institutions and platforms.
• Follow up on action items to ensure steady progress of programmes.
• Provide support to programme leads to achieve defined objectives.

Cross-Platform Coordination

• Facilitate coordination across STCC platforms for programme implementation.
• Work with platform managers, leads and other stakeholders to:
  Align activities where programmes involve multiple platforms.Clarify roles and responsibilities.
• Identify coordination issues or bottlenecks and escalate where appropriate.

Platform and Collaboration Support

• Support platforms in linking their capabilities with programme and collaboration needs
• Assist in preparation of materials or proposals for internal and external collaborations
• Coordinate inputs from multiple stakeholders for partnership-related activities

Programme Office Coordination & Leadership Support

• Support overall Programme Office coordination, including:
  Programme tracking and reportingPreparation and coordination of meetingsDocumentation and follow-up on action items
• Assist in preparing materials for internal and external discussions and meetings
• Support coordination of key initiatives across stakeholders and ensure timely follow-through
• Contribute to improving processes and workflows within the Programme Office to enhance efficiency and clarity
• Take ownership of assigned tasks and follow through to completion with minimal supervision.

Requirements

• Degree or Masters in health & biological sciences or related discipline; a PhD is not essential but will be an advantage
• Prior experience in healthcare or science sector is a plus
• Excellent time management and organisational skills.
• Excellent written and verbal communication skills.

What you need to know

Successful candidate will be offered a 3-year renewable contract. We regret that only shortlisted candidates will be contacted. For more information about CRIS and the Business Entities, visit our websites below:

• CRIS – https://www.cris.sg
• SCRI – https://www.scri.edu.sg
• NHIC – https://www.nhic.sg
• ACTRIS – https://www.actris.sg
• PRECISE – https://www.npm.sg
• STCC – https://www.stcc.sg
• CADENCE – https://www.cadence-cvd.sg
• SIMFONI - https://www.cris.sg/singapore-medical-foundation-ai-model-simfoni

Job Description & Requirements

The Orchard Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -

Assistant Manager Front Office

The Assistant Manager shall assist the Duty Manager to run the department to ensure a smooth operation at all times.

He/she shall assist in the daily running of the department in line with the company's expectations, maintaining high standards and at the same time, be wary of the business environment and adjust accordingly when needed. 

He/she shall also be assigned to overlook associates on work procedures and paperwork and ensure that the counter and lobby are always kept cleared and guests are well taken care of.

Reporting to the Front Office Managers and the incumbent will be responsible to:-

Operations

• Be well-versed in the Front Office operational procedures & PMS and guests key card system software.

• Ensure room categories are balanced.

• Control rooms situation at the desk and giving clear direction to associate on rooms.

• Supervise Guest Service Executive jobs and procedures.

• Perform weekly night shift duties when needed.

• Cover Group Coordinator and Guests Relations duties when needed.

Administration

• Ensure reception traces a resolved during shift. 

• Participate actively in daily briefings to ensure essential information are relayed to the team members.

• Ensure rooms are blocked according to guests’ preferences and requests for all Front Office sections.

• Ensure all groups resumes are read through and understood, and group rooms blocked according.

Lobby Service

• Conduct regular lobby walks to establish rapport with in-house guests.

• Ensure guests are attended to and queue managed accordingly together with the Duty Manager.

• Analyse and response to guests’ needs accordingly and report major feedback to Duty Manager. 

• Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up.

• Manage and improve guest reviews score.

Staff Training & Development

• Participate actively on new colleagues training (shadow system) based on induction program.

• Ensure grooming standards of all associates.

• Ensure Guest Service Executives are aware of SOPs and remind if necessary.

Control

• Ensure proper understanding of Cashier closure procedures.

• Ensure proper control measure is in place to check associates closing paperwork.
  

Cash Floats

• Ensure cash float agreement is read and understood.

• Ensure associates floats’ are counted prior and after their shift.

Requirements:-

• Diploma in Hotel Management or equivalent

• At least 2 years in similar position or equivalent capacity in Hotel Industry

• Good organizational skills, ability to prioritize workload and handle pressure

• Good leadership with strong interpersonal and communication skills

• Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements