Total 652 credit controller job vacancies in Indonesia

Job Descriptions:

• Engage in telesales efforts to promote credit card to existing or new clients
• Cross selling of banking products & services
• Respond to customers’ enquiries and facilitate resolution of problems while anticipating customers’ needs.
• Work closely with the Team Leader to develop and implement sales and service strategies to achieve or exceed sales targets.

Period:

• 6 months contract, may converted to 12 months (subject to renewal) if meet the standards (within or after 6 month)

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• First 6 months: Basic $2,000/month + Monthly Allowance of $1,000, No Commission
• After 6 months: Basic $2,000/month + Commission, No Allowance

Job Requirements:

• Min GCE 'N' Level
• Preferably applicants with sales/telesales/call centre/customer service experience
• Good communication and interpersonal skills
• Customer service oriented and sales/target driven
• Possess drive, initiative & ability to work independently

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Succss Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Basic salary: Up to $3200

Working Day&Hours: 5.5 days / 44hrs

Office Location: Kovan / WFH (Hybrid)

Key Responsibilities:

• Manage inventory of medications, vaccines, and consumables, including stock monitoring, forecasting, and procurement coordination

• Track expiry dates and ensure proper documentation, compliance, and disposal of expired items

• Coordinate with clinic teams and doctors to optimise stock levels, reduce waste, and prevent shortages

• Maintain accurate records, support process improvements, and provide training to staff on inventory systems and best practices

Key Requirements:

• Min Diploma in Pharmacy / Pharmaceutical Sciences / Healthcare-related or relevant experience

Prior experience in clinic, hospital or healthcare setting preferred

Job Summary

The Credit Administration Officer is responsible for providing comprehensive administrative and operational support in the processing and management of credit facilities. This role ensures that all credit documentation, approvals, and disbursements are executed accurately and in compliance with internal policies, regulatory requirements, and risk control standards

Key Responsibilities

• Prepare Facility, Letters, loan agreements, and security documentation in accordance with the approved credit terms and Bank’s policies

• Ensure all pre-disbursement conditions are fulfilled and documentation complies with approval terms before credit facilities implementation

• Liaise with Business Units, Relationship Managers, and external parties(Legal counsel, Valuers, and Insurers on documentation, execution, and any credit related matters

• Implement and maintain credit facility limits in the system with high accuracy

• Maintain proper records of credit documentation and ensure completeness of transaction files

• Dissemination post loan credit monitoring reports and other credit related reports to Business Units and Credit Risk teams

• Perform periodic risk control self-assessments andensure adherence to internal controls, policies, and regulatory requirements

Requirements

• Degree or Diploma in Finance , Banking , Business Administration ,or a related field

• Minimum 3years of relevant experience in Credit Admin and Legal Documentation review within a commercial or corporate banking environment.

• Functional knowledge of property financing, trade finance &/or treasury products is an advantage

• Strong attention to detail with a risk and control mindset

• Proactive with good interpersonal and communication skills

• Responsible, meticulous, and able to work effectively under pressure ina team environment

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

Summary

The Head of Resilience management for APAC-ME will be responsible for developing, implementing, and overseeing the bank’s strategy to ensure resilience against operational disruptions, cyber threats, and systemic risks. This role will lead resiliency initiatives across the Asia-Pacific and Middle East (APAC-ME) perimeter, ensuring alignment with regulatory expectations, industry best practices, emerging threats and Head Office principles/processes. The ideal candidate will collaborate closely with technology, risk management, compliance, and business leadership to enhance operational integrity and incident response capabilities. This is a high-impact role requiring deep expertise in operational resilience, operational risk management, business continuity planning and recovery strategy in a highly regulated financial environment.

The Head of Resilience management for APAC-ME will oversee the crisis management by preparing, testing and coordinating crisis.

The Head of Resilience management for APAC-ME will directly report to the Regional Head of Risk Management and control department and functionally report to Head of Resilience management Head office. He will work in close relationship with him and follow the same standard and process.

Key Responsibilities

1. Enterprise Resilience Strategy Development

·       Develop and implement a comprehensive operational resiliency strategy aligned with regulatory requirements and industry standards.

·       Define resilience objectives, key risk indicators (KRIs), and performance metrics to measure the effectiveness of resiliency programs.

·       Collaborate with senior leadership to embed resilience principles into business and technology processes.

·       Stay ahead of emerging risks, regulatory changes, and threat landscapes to refine and enhance resilience strategies.

2. Crisis Management

·       Oversee the development and execution of the bank’s resilience framework, ensuring rapid response and recovery from incidents.

·       Lead tabletop exercises and simulations to test cyber incident response and business recovery capabilities.

·       Coordinate with internal stakeholders during crisis.

3. Business Continuity and Disaster Recovery (BC/DR)

·       Coordinate and maintain enterprise-wide business continuity and disaster recovery plans with the different stakeholders in the Entities, ensuring readiness to sustain critical business operations during disruptions.

·       Coordinate and conduct with the different stakeholders in the Entities regular BC/DR testing, audits, and training sessions to validate effectiveness and improve preparedness.

·       Work closely with technology teams to ensure recovery time objectives (RTOs) and recovery point objectives (RPOs) are met for critical systems.

·       With the different stakeholders in the Entities, establish and maintain alternative operational processes to mitigate any disruptions.

·       The different types of disruption scenarios will have to be regularly reviewed and updated according to the local structural or circumstantial situation.

4. Compliance and Governance

·       Ensure compliance with all applicable legal, regulatory and internal frameworks related to, but not limited to, operational and resiliency requirements.

·       With the different stakeholders in the Entities, serve as a key liaison with regulatory bodies and auditors, preparing reports and responses to inquiries regarding resilience programs.

·       Develop governance frameworks, policies, and procedures to enforce resilience-related mandates across the regional organization.

·       Foster a culture of compliance and resilience awareness throughout the region.

5. Third-Party and Supply Chain Resilience

·       With the different stakeholders in the Entities:

o   Assess and mitigate risks associated with third-party vendors, ensuring they meet the bank’s operational and resilience standards.

o   Establish rigorous due diligence processes for critical suppliers, including resilience testing and contractually mandated recovery capabilities.

o   Develop contingency strategies for vendor-related disruptions and ensure robust exit strategies for key service providers.

o   Collaborate with procurement and risk management teams to integrate resilience considerations into vendor selection and onboarding processes.

6. Leadership and Stakeholder Engagement

·       Lead a cross-functional resiliency team, fostering collaboration between IT, BCP manager, risk management, compliance, ISS and Business Lines units.

·       Provide executive leadership with regular briefings on resilience posture, key risks, and strategic initiatives.

·       Advocate for resilience investments, ensuring adequate funding and resource allocation for critical initiatives.

·       Champion a culture of resilience by driving awareness, training, and engagement across the region.

Core Competencies

Experience & Expertise

o   10+ years of experience in operational resilience, business continuity, or risk management within the financial sector.

o   Proven leadership experience.

o   Deep understanding of regulatory requirements in Asia DORA, with experience managing regulatory interactions.

o   Bachelor’s or Master Degree in Computer Science, Information Technology, Business continuity or equivalent,

o   Professional certification such as CBCM, CBCI, CBCP (preferred).

Technical Skills

o   Expertise in incident response methodologies, business continuity planning and in cyber resilience frameworks.

o   String knowledge of CIB activities in order to be able to talk with the Business Lines and understand their constraints

o   Strong knowledge of operational resilience risk management, threat intelligence, and IT disaster recovery strategies.

o   Ability to analyze complex risks and develop practical, actionable resilience strategies.

o   Familiarity with cloud resilience, third-party risk management, and systemic risk considerations in the financial sector.

Soft Skills & Leadership

o   Strong executive presence with the ability to engage and influence C-suite leaders and board members.

o   Proven ability to lead cross-functional teams and drive enterprise-wide resilience initiatives.

o   Excellent verbal and written communication skills, with experience presenting to regulators, auditors, and senior stakeholders.

o   Ability to thrive in a high-pressure environment, managing crises and business disruptions with a structured and strategic approach.

o   Expected to work with stakeholders from different time zone (Asia, NY, London, Paris)

General Description

The purpose of this position is to be responsible for all white gloves planning. This candidate

must have excellent communication and client management skills in order to maintain positive

client relations. This candidate must be a self-starter, who is able to work in a fast paced and

dynamic environment. This candidate must be a team player to ensure good working

cooperation between the different Business units locally and regionally.

The primary responsibility is to ensure that Land is planning and monitoring the schedule for the

White Gloves team. The candidate is expected to understand the process of the White Gloves

team and maintain communication with them.

Specific Accountabilities

White Gloves Operations

• Using our system to plan and organize the daily schedule for the White Gloves team.

• Actively track the team's progress and address any issues as they arise.

• Communication: Maintain open and clear communication channels with the White Gloves

team and provide them with the support they need

• Deliver accurate and timely milestone reports to the Control Tower

• Assist the team in achieving and maintaining committed performance metrics (KPIs)

Skills Required

• Strong critical thinking, analytical and problem-solving skills

• Good mix of business and systems knowledge

• Excellent interpersonal and communication skills, both verbal and written (English); fluency

in other Asian languages a plus

• Team player with a good working attitude and the ability to learn quickly

• Keen eye for process improvement

About the Client

Our client is a reputable Investment Bank with active businesses across global equities, fixed income, derivatives trading, and wealth management. As part of their continued growth in the region, they are seeking a legal entity controller to join the regional finance team. This role offers strong exposure to regulatory reporting, capital adequacy monitoring, and multi-entity financial oversight within a dynamic trading environment.

Key Responsibilities

• Own the full financial accounting and month-end close for the Singapore entity, ensuring integrity of trade-to-ledger interfaces, reconciliations, and robust balance sheet governance across equities, fixed income and derivatives.
• Drive daily monitoring of MAS risk-based capital adequacy requirements and oversee timely, accurate regulatory submissions.
• Act as a key finance partner to local, regional and head office stakeholders, ensuring high-quality financial reporting and alignment across jurisdictions.
• Strengthen internal controls, governance standards and operating processes to enhance compliance, scalability and risk management across Singapore-managed entities.
• Lead statutory reporting, audit and tax coordination, while contributing to finance transformation and strategic projects to support evolving regulatory and business demands.

Requirements

• Bachelor’s degree in Accountancy or a related discipline; CPA qualified or in progress
• Minimum 5 years of relevant experience within asset management firms or banks; prior Big 4 audit training is advantageous
• Proven experience managing financial, regulatory, and statutory audits
• Analytical and commercially minded, with the ability to operate independently while driving process improvements
• Proficient in MS Office, with experience in SAP or similar ERP systems
• Strong communicator with confidence in presentation and stakeholder management

Application Process

Interested candidates may submit their CV quoting the job title to Tina Wang at tw@empowerpartners.sg. Only shortlisted candidates will be contacted.

License No: 24S2395

Registration No: R2090553

Responsibilities:

• To provide customer service at exemplary levels while upholding the professional image of the company.
• To be proactive and initiative to ensure a pleasant experience for the customers during their appointment.
• To provide clear and coherent explanation of contract terms, products and details to customers.
• To assist customers with their loan applications.
• To answer customers’ queries and to explain loan procedures over the phone.
• To assist with clients account management, along with accurate and careful data entry of customer details.
• To help in administrative duties such as photocopying and filing when necessary.

Requirements:

• Entry level with right skill set.
• No experience required.
• Friendly and positive attitude
• Excellent communication skills
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits:

• Attractive salary and team incentives.
• Quarterly team building activities.
• Incentives will be given for meeting KPIs.
• Highly accessible place of work near MRT, with close proximity to the heart of the city.
• Comprehensive on the job training will be provided.

A locally owned multinational company in the supply chain and logistics industry is seeking a dedicated and detail-oriented Credit Control Executive/ Accounts Receivable Specialist to join our finance team. In this role, you will be responsible for ensuring timely and accurate billing to customers, managing accounts receivable processes, and assisting with ad hoc tasks such as annual audit, PO creation and other finance-related activities.

This role is a 1-year contract with the possibility of permanent conversion based on performance.

Key Responsibilities

• Customer Billing: Generate and issue accurate customer invoices based on contractual terms and agreed-upon schedules.
• Account Reconciliation: Ensure customer accounts are reconciled regularly and address any discrepancies or issues promptly.
• Payment Tracking and collection: Monitor incoming payments, following up closely with customer for overdue payments and assist in resolving any payment disputes or issues and updating customer records/SAP accordingly.
• Reporting: Provide regular updates to management regarding accounts receivable status, aging reports, and outstanding balances.
• Ad-hoc Tasks: Assist with various administrative tasks, including but not limited to, creating purchase orders (POs), processing debit/credit notes, and handling customer inquiries.
• SAP System Use: Use SAP for billing, invoicing, payment tracking, and other finance-related functions.
• Process Improvement: Suggest and implement process improvements to streamline billing and receivable functions.
• Cross-Department Collaboration: Work closely with the sales, customer service team and contract team to ensure smooth operations related to invoicing and customer accounts.

Requirements

• Strong understanding of billing and invoicing processes.
• Ability to prioritize tasks and manage time effectively to meet deadlines.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Basic understanding of accounting principles.
• Diploma in accounting required; Bachelor's degree in finance, accounting, or related field preferred.

Preferred Skills

• Understanding of billing and collections process.
• Experience in using SAP for finance and billing tasks.
• Ability to work independently and as part of a team.
• Familiarity with financial reporting and reconciliations.

About Goodpack

Goodpack is an innovator in developing safe and cost-efficient transportation and storage solutions for challenging payloads, including natural rubber, food and liquids and specialty industrial goods such as tires and automotive parts. We have a strong network of team members, operations and depots around the world, dedicated to simplifying our customers’ supply chain processes.

Our Business Promise – Connecting Businesses Globally

We deliver value to our customers and partners through efficient supply chain solutions, our global network and fleets of intelligent returnable containers.

Our Employee Promise

We work closely together, in the spirit of the family-business at our origins. At the same time, supported by a strong and financially robust ownership structure, Goodpack offers meaningful exposure and broad opportunities to make an impact at the local, organizational, and global levels.

Being of a network company with global presence, you will be exposed to different parts of the organization and adjacent functions through collaboration, broader job scope, and job rotations. The fast-paced and dynamic culture accelerates on-the-job training and learning, and consequently professional growth. You have easy access to our leaders, you can avail of international mobility programs and leadership development paths. You become an integral part of the network, your views and opinions matter and your own teams and the surrounding teams support you. You are connected to the entire world and our strong human network is reflecting and supporting our Connecting Businesses Globally business promise.

We believe in the value of employability, the continuous process of acquiring experience, new knowledge through purposeful learning and skills that contribute to successful careers in the ever-changing Logistics and Supply Chain industry.

Who are we looking for?

We are always looking out for talents who have the required skills and the following traits:

Adaptable: You believe that change is the only constant and you are resourceful in your attempts to find improvement opportunity within that change. You are not afraid to try new things

Collaborative: You enjoy working with others and you are open to contribute knowledge, ideas and perspective. This is what makes our network strong and resilient

Self-directed: You take initiative, drive it from the start till the end and take pride and accountability in the result of the initiative.

Curious: You are hungry for knowledge, in your area of responsibility as well as beyond. You are determined to seek answers by asking the questions and you are willing to constantly learn.

Hands on: You are comfortable in seeing the big picture and you are passionate about turning strategy into reality through practical means and delivering results.

Communicate proactively: You are well-versed in verbal and written communication. You listen to others’ opinions and express your thoughts and ideas well.

Join us and be a part of Goodpack family!

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

• Promote and represent banking products at roadshows, events, and high-traffic retail locations.
• Engage walk-in customers proactively and provide product information to drive sign-ups.
• Achieve individual sales targets through effective pitching and customer interaction.
• Ensure accurate submission of applications and compliance with bank requirements.  
• Always maintain professional brand representation and positive customer experience.

Requirements:

• Open to candidates without prior sales experience (training provided)
• Comfortable working in a fast-paced, customer-facing environment
• Strong communication and interpersonal skills
• Target-driven with a positive and proactive attitude

Salary: $2,000 basic + $500 incentives + commission

Working Hours: 11:30AM – 8:30PM (6 days, 44 hours per week)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About the role

Reporting to the Head of SEA & GC Retail Controlling, the Finance Controller will have responsibility for the full financial operations of the business in Singapore and Regional Real Estate, aimed at providing strategic advices and manage initiatives to drive commercial improvement and growth of the business

Perform business review to assess financial, accounting and operational controllership for both risks and opportunities.

Key Areas of Responsibility

· Manage financial reporting to ensure preparation of timely and accurate financials

· Manage financial analysis, resolving operational matters, contracts review, review of key business performance indicator and championing lean business process by recommending best practices

· Responsible for forecast and budgeting process, support regional management to building up mid- term planning.

· Oversee internal control, policies and procedures to ensure compliance with US GAAP and SOX, coordinate internal and external audit

· Manage cash flow projection, working capital, banking facilities and all banking matters of the country

· This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager

Experience/Knowledge

• Effective and efficient management skills.
• A strong financial background
• Fluent English
• Experience in retail
• A good communicator at all levels.
• Proven ability to deliver stretching financial targets.
• Bachelor’s Degree in finance or related subjects; MBA or other Post-graduate qualifications will be an advantage

Job Description & Requirements

• To handle incoming and outgoing documents and drawings and ensure proper tracking, duplication and distribution to appropriate parties in accordance with established procedures.
• Creates, runs and distributes standard and customized periodic reports, timely document review, approval and documentation in an effective and efficient manner.
• To control all aspects of documentation throughout the project’s life cycle such as catalogue, post, distribute, track and compile hard and soft copy.
• Provide support for the Change Control and Document Control processes for the project.
• Track all documents correspondences and transactions effectively.
• File and archive documentation to facilitate easy retrieval.
• Assist completion of requests, searches and queries from any project member.
• Coordinates receipts, maintenance and distribution of documents related to project quality, regulatory, classification, statutory certificates and documentation handling.
• Helps to expedite vendor documentation deliverables. Issues vendor document status reports per project requirements.
• Organizing and filing of technical documents and correspondence with internal and external customers for all documents transmitted
• Maintain confidentiality on sensitive information
• Maintain list of documents and ensure that the documentation is in good order and as per Project Quality Plan (PQP)
• Contribute to compilation of final project dossiers, as built portfolios and archiving
• Produce exception reports on late documentation for management review
• Co-ordinating drawings/documents flow between site and main office in Singapore

Requirements

• Minimum N level with at least 3 years of relevant working experience in document management and control.
• Those with more years of experience will be considered for senior position.
• Strong communication skills, both written and spoken.
• Has good document control & administrative skills.
• Knowledge on ISO 9001 standards will be preferred.
• Good working knowledge of MS Office, and adept at spreadsheets and file management systems.
• Prior experience with Project Information Management System is preferred.
• Willingness to work at Tuas area. Transportation provided from designation MRT station to site office.

Our Client

• MNC for Precision Manufacturing.
• Regional Accounting Portfolio with lean structure.
• AWS & VB.

The Role:

• Provides leadership and direction in the daily management of all General Accounting and Financial Planning & Analysis activities. This includes ownership of the monthly financial closing and the provision of all related financial reporting for the division in accordance with GAAP as well as short- and long-term planning and budgeting, the Capital Asset Acquisition Request (CAAR) process and inventory management. Reinforces integrity and ensures compliance with all internal and external regulatory requirements through appropriate internal controls.
• Formulate data to measure actual financial performance of the division, including monthly reports to assist the SVP, Finance in advising the various division management teams to ensure best financial results.
• Work directly with division leadership to identify/promote continuous improvement and Lean initiatives in operations, asset management and productivity programs to maximize operating efficiencies and profitability.
• Work closely with the Segment and Corporate Finance to ensure that there is adequate documentation, process flows and support for SOX 404 compliance.
• Leverages broad-based understanding of key business fundamentals to drive financial health, improve operating efficiencies and profitability. Seeks out and seizes opportunities for cost reduction through process, policy and practice initiatives.
• Acts as consultant to various functional areas of the division regarding financial issues.
• Leads, develops and motivates a team of finance and accounting professionals by empowering and encouraging initiative, requiring high quality, communicating openly and honestly and providing regular and fair performance feedback.

What are we looking for?

• At least 8 to 10 years of experience in accounting with experience in a manufacturing environment.
• Excellent working knowledge of US GAAP and working in a SOX environment is required.
• Familiarity with regional accounting standards and practice will be added advantage.
  

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Edward Tan Yiek
Registration Number:  R25127149
EA Licence No: 24C2293

About Us

At FCS Careers, we are collaborative and take a proactive, human-centred approach to facilitating meaningful connections. We work with exceptional individuals and strive to build lasting relationships with our clients and candidates.

Responsibilities

We’re looking for an experienced Financial Controller to oversee finance operations and provide strategic financial support to enable business performance, ensure compliance, and drive process improvements.

• Manage core finance functions including accounting, tax, treasury, reporting, and compliance;
• Partner with business teams to provide financial insights that support decision-making;
• Lead finance systems enhancements and process optimisation, including ERP initiatives;
• Coordinate with auditors, consultants, and regulatory bodies on audit and tax matters;
• Monitor regulatory developments and support implementation of group finance initiatives;
• Support board and leadership meetings through preparation of materials and reporting;
• Deliver financial analysis for projects, modelling, and other initiatives;
• Develop and mentor the finance team to strengthen capabilities and succession readiness.

Requirements

• Degree in Accounting or related discipline, with recognised professional certifications;
• At least 6 to 8 years of relevant experience, ideally within a similar sector;
• Strong knowledge in financial reporting, regulatory compliance, taxation, and international transactions;
• Experience in financial modelling and proficiency in ERP systems;
• Strong interpersonal and stakeholder engagement capabilities;
• Leadership skills and the ability to work well in a fast-paced, collaborative environment.

Employment Details

• Competitive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at cleon@fcs-careers.com for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer (dpo@fcs-careers.com).

Job Description

1. Ensure buses are despatched out from the district according to the scheduled departure

time and monitor bus captains who are not reporting 10 minutes before bus

despatched time and report if necessary.

2. Ensure buses are despatched on schedule during PM changing shift and monitor bus

captains who are not reporting 10 minutes before bus despatched time and report if

necessary.

3. Monitor spare captains report on time and deploy them to replace the absentees

without causing disruption to the service.

4. Prepare waybills and records for despatching. (interim until full implementation of

AVMS)

5. Report captain’s attendance daily after despatching of buses.

6. Issue waybills, timecards and spare service plates to captains. (interim until full

implementation of AVMS)

7. Coordinate with morning standby vehicle mechanic on the repair of breakdown buses

in the morning.

8. Coordinate change of shift for standby captain to replace those who were absent.

9. Issue of call up notices and essential notices to captains.

10. Calling up off day captains for work when necessary in case of last minute

absenteeism and shortage of captains.

11. Monitor, document and respond to service incidents on the road

12. Responsible for managing the operations and performance of a set of services

13. Take immediate actions to alleviate service problems on the road

14. Assist in the analysis of event and performance data

15. Communicate with Bus Captains on the road using voice and text messages.

16. Conduct report on running time.

17. Liaise with Route Management and District on crew absenteeism or bus breakdown.

18. Report to District HQ on:

 short fall of buses;

 double-deckers operating on single deck bus;

 service disruption;

 dirty buses;

 1st trip not operated; and any other unusual happenings.

19. Report on bus crew for late and early arrival.

20. Report on bus crew for offences such as:

 not wearing proper uniform;

 failing to report to Traffic Inspectors punctually;

 adjust departure time of buses during disruption or under operations of buses; etc.

21. Relief other Service Controllers within the same District when required.

22. Deploy spare captains for learning service, traffic/crowd control and revenue checks.

23. Perform any other duties that are assigned.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Shift Type: Rotating

4-2-4-2 (work 4 days morning shift, followed by 1 off day then 1 rest day then followed by 4 days afternoon/night shift)

Morning shift = 5am to 3.30pm

Afternoon shift = 3pm to 1.30am

Night shift = 6pm to 5am


EA Personnel No: R24125030

EA License No: 02C5465