Total 3,397 operations advisor job vacancies in Hong Kong

Company Overview

The client operates in Singapore, specializing in managing business operations across procurement, production, sales, logistics, and customer support within SME environments.

Job Summary

Lead and coordinate daily business operations to optimize procurement, sales, logistics, administration, and staff management. Drive improvements in sales growth, cost efficiency, and operational processes while ensuring compliance and quality standards.

Responsibilities

• Oversee daily operations across procurement, production coordination, sales, administration, logistics, and customer support to ensure seamless business functioning
• Identify operational bottlenecks, cost leakages, and inefficiencies, then develop and implement plans to improve sales, reduce costs, and enhance margins
• Collaborate with directors and staff to maintain smooth day-to-day operations and resolve urgent operational issues promptly
• Coordinate procurement activities by liaising with suppliers on pricing, delivery schedules, payment terms, product availability, and quality to secure cost-effective supplies
• Monitor procurement costs and maintain accurate supplier records and documentation for audit and compliance purposes
• Support sales operations by managing customer follow-ups, quotations, order coordination, and resolving customer service issues to enhance customer satisfaction
• Analyze customer complaints, pricing matters, and pending follow-ups to identify opportunities for sales growth and improved profitability
• Oversee invoicing, administrative workflows, document filing, and internal records to maintain operational accuracy and compliance
• Coordinate with accounts and administrative staff on payments, receivables, supplier invoices, and related documentation to ensure timely financial processing
• Review and approve operational and administrative matters within company approval limits to maintain control and accountability
• Manage licence renewals, regulatory compliance documents, insurance, and coordinate product lab testing to uphold quality and legal standards
• Maintain records related to food safety, quality control, customer requirements, and supplier documentation, liaising with external laboratories, service providers, contractors, and authorities as needed
• Coordinate staff schedules, leave management, manpower allocation, and basic HR administration to optimize workforce deployment
• Support staff supervision, task allocation, and performance follow-up to foster accountability and productivity
• Provide operational coverage during manpower shortages and handle urgent staffing issues to maintain business continuity
• Organize delivery arrangements, driver schedules, and customer delivery requirements to ensure timely and accurate order fulfillment
• Address ad hoc operational challenges and ensure customer commitments are met consistently

Required competencies and certifications

• Strong command of English and Mandarin to effectively communicate with customers, suppliers, and staff
• Proficiency in digital tools, spreadsheets, email, messaging platforms, and AI tools to enhance work efficiency
• Strong problem-solving skills to manage practical, ground-level operational issues
• Ability to work hands-on in an SME environment, managing multiple operational functions
• Effective communication, coordination, and people-management skills to lead teams and liaise with stakeholders
• Commercial awareness with a focus on cost control, sales growth, and operational improvements
• Responsible, organized, proactive, and able to perform under pressure

Preferred competencies and qualifications

• Experience in F&B, food manufacturing, food distribution, FMCG, wholesale, logistics, procurement, or SME operations
• Hands-on approach to solving ground-level problems independently
• Ability to organize and improve disorganized processes
• Maturity in managing staff, suppliers, customers, and urgent operational issues
• Comfortable working in a family-owned SME environment
• Capability to use AI and digital tools to boost productivity
• Self-driven with strong ownership mentality

WEALTH MANAGEMENT

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

PRIVATE WEALTH MANAGEMENT

Goldman Sachs Private Wealth Management (PWM) specializes in creating comprehensive wealth management plans for ultra high net worth individuals and families, as well as select institutions, including foundations and endowments. PWM Teams work one-on-one with clients to advise and deliver customized strategies drawn from our deep investment experience, diverse wealth management capabilities and global reach. Our Private Wealth Advisors (PWAs) deliver an unparalleled investment platform inclusive of the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning and private banking and lending services. As client needs evolve, this close relationship allows the team to offer complementary services and new opportunities by leveraging the resources of Goldman Sachs and beyond.

YOUR IMPACT

Private Wealth Advisors (PWAs) serve as trusted advisors to their clients, including high net worth individuals and families, corporate executives, entrepreneurs, and select institutions, including foundations and endowments.

PWAs not only deliver a high level of service and an unparalleled investment platform, but also serve as their clients' bridge to the full product and service offerings of Goldman Sachs and beyond, which may include tax and estate planning, philanthropic planning, and private banking services.

PWAs and their teams offer specialized support and advice tailored to meet the specific needs and goals of each client. This investment advice is based on analytic rigor, taking into account a client’s investment objectives, liquidity needs, and risk tolerance.

 HOW YOU WILL FULFILL YOUR POTENTIAL

• Leverage your unique background and experiences to build a business within Goldman Sachs
• Work with a team to source and develop new business opportunities, as well as to support existing client relationships
• The New Private Wealth Advisor (NPWA) Development Framework allows new advisors to work as part of a team to gain a comprehensive level of general knowledge and to acquire specialized expertise within the team
• Attain the skills needed to build relationships with clients and prospective clients and develop a strong network of intermediaries
• Enhance your investment acumen through creating asset allocation strategies and holistic wealth advisory recommendations to clients

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Record of academic and professional achievement
• Entrepreneurial spirit coupled with a desire to work in a team-oriented environment
• Excellent interpersonal skills and ability to build and foster a strong network of relationships
• Creative approach to problem solving and developing innovative solutions for clients
• Self-motivated and able to work in an autonomous, yet collaborative environment
• Demonstrated interest in financial, economic and global capital markets
• Possess knowledge of investment products and be able to execute trades for equities, derivatives, fixed income, bonds, warrants and mutual funds
• Strong client focus, business development and relationship management skills
• Commitment to excellence and a high level of integrity
• Prior sales, fundraising business development or investing experience a plus, but not required

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.  

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

©The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

• 1-year contract role

Rostered working time:

• 8.30am to 6.00pm

• 10.00am to 7.30pm

Student Services

• Assist students with general inquiries at the Student Services Hive Counter (scheduled roster).

• Manage course-related email and phone inquiries based on assigned course portfolio.

• Provide coverage for the Student Services Concierge Counter during exigencies.

Student Engagement

• Establish multi communication channels and maintain strong relationships with student cohorts. Disseminate information to students via established multi communications channels

• Disseminate essential course information, including start dates, exams, and assessments.

• Provide course counselling to students transferring to new programs.

• Address general candidature, course pathways, and administrative queries.

• Collaborate with the Student Success Office on student, career, and industry engagement activities.

• Support academics in organizing Student Staff Liaison Committee (SSLC) meetings

• Actively participate in student engagement activities by either joining as a participant, leading the activity, or serving as a staff mentor for events.

• Develop and implement initiatives to enhance student engagement.

• Provide guidance and support to students to ensure a comfortable, reassuring, and enriching learning experience.

• Collaborate with faculty, student organizations, and other stakeholders to promote student involvement and well-being.

• Supporting the Deputy Director and Manager in organising student orientation and yearly graduation.

• Working with the Staff Mentor and Faculty Advisor, support and provide advice / guidance to the CU Student Club in organizing student events throughout the year, monitoring the deliverables of the Student Club.

Student Cohort Management (For assigned course portfolio)

• Coordinate with the admissions team on offer packs, cohort matters, and matriculation.

• Liaise with course consultations and country managers for any student cohort enrolment matters

• Process student transactions for re-module, deferment, exemption, transfers, and withdrawals, ensuring accurate status updates in the Student Management System (SMS)

• Address and resolve student inquiries/feedback by coordinating with internal and external stakeholders, including the University.

• Schedule academic intervention and support, where required

• Ensure students are registered on e-attendance system and Blackboard, where required.

• Reconcile enrolment numbers and collection of revenue.

• Follow up on outstanding payments, late fees, financial issues, and instalment requests.·

• Prepare and ensure accuracy of reports for royalty payments to the University

• Maintain up-to-date student status records in SMS and inform the University of any change.

• Foster strong relationships with the Academic Partnership Unit (APU) for course-related administrative matters

Others

• Support ad hoc projects and tasks as required

Job Requirements

• Degree in any discipline. Diploma holders with relevant experience are welcomed to apply too

• 1 to 5 years of relevant working experience in the Private Education Industry is preferred

• Strong customer orientation

• Strong leadership and people management skills

• Creative and resourceful in problem solving

• Meticulous and self-motivated

• Able to work under pressure in fast-paced work environment

• Excellent verbal and written communication skills

• Willing to work on weekends when required for events such as graduation ceremonies and open houses

Overview:

Our team of Financial Advisors are responsible for the growing business of the Bank by forging deep and long-term relationships with our Clients. They are responsible for understanding our Client’s needs and provide unbiased advice in managing and growing their wealth.

Responsibilities:

• Achieve consistent sales performance
• Achieve new business and customer acquisition goals within the retail segment
• Provide dedicated client services to the branch’s clients
• Provide advisory in accordance with the Bank’s customer service and compliance guidelines
• Conduct sales presentations to the Bank’s prospective customers

Requirements:

• Bachelor Degree in a Business or Finance discipline.
• At least 1-year of financial advisory experience preferred, entry Level candidates are welcomed to apply as well.
• Confident and highly energetic.
• Self-motivated and driven.
• Good communication and presentation skills.
• Excellent leadership track record in extra-curricular activities.

We are looking for an energetic, confident and highly motivated candidate who works great in a team, and have good communication and presentation skills.

If you are seeking a dynamic sales career where sky’s the limit, talk to us!

Please note only shortlisted candidates will be notified.

Beauty Advisor

Salary: Basic $2100 - $2300 + Commission
(Gross about $2700 - $3500 depends on performance）

Working Hours: 5 day (2 weekdays off per week)
Monday – Sunday: 11am to 9pm

Working location: Orchard

Responsibilities:

• Conduct professional skincare and haircare consultations with customers and recommend suitable solutions aligned with each customer’s needs.
• Build and nurture strong customer relationships through personalised advice and attentive service, to foster trust, loyalty and repeat visits.
• Demonstrate product usage techniques and skincare routines to enhance customer confidence and satisfaction.
• Collaborate with your team to achieve individual and team sales targets.
• Drive both individual and team success through exceptional service and results.
• Stay ahead with deep knowledge of all types of treatments, products, machines and equipment, technologies.
• Keep informed of all promotions offered from time to time, support promotional events and product launches – ensuring engaging customer experiences.
• Support the team in opening, closing, and daily set-up or teardown routines.
• Maintain the cleanliness, organisation and visual appeal of the counter space.
• Ensure stock levels remain adequate and assist with replenishment.
• Assist with basic administrative tasks as needed.
• Represent our brand with pride as a trusted Ambassador of the Company.
• Take up other ad hoc duties when necessary.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Summary

Lead and optimize daily operations across multiple food and beverage outlets to drive sales performance, ensure consistent product quality, enforce food safety standards, and enhance customer satisfaction through effective team supervision and operational reporting.

Responsibilities

• Oversee daily operations of all outlets to ensure seamless workflow and service delivery
• Monitor and analyze outlet sales performance and profitability to identify improvement opportunities
• Maintain consistent product quality across all outlets to meet brand standards
• Track inventory levels and implement waste reduction strategies to optimize resources
• Supervise and develop outlet management teams to achieve operational excellence
• Plan and conduct regular outlet inspections and audits to ensure compliance and quality
• Ensure high service quality and customer satisfaction through proactive management
• Enforce strict food safety standards across all outlets to comply with regulations
• Prepare and submit detailed operational reports regularly to inform senior management

Preferred competencies and qualifications

• Diploma or Degree in Hospitality Management, Business Administration, Food and Beverages Operations Management, or related disciplines preferred
• Experience in managing three (3) or more outlets preferred
• Experience in chain-store or franchise operations highly preferred

Required competencies and certifications

• Minimum 5 years of experience in Food & Beverage (F&B) management
• More experienced applicants may be considered for Senior Operations Manager position

Job Description & Requirements

Purpose of position

This is a challenging role that supports AMEA business functions and processes with applied analytics. Your role will be to investigate key business problems, discover insights and recommend improvement actions through data mining, statistical analysis and data visualization techniques. Next to that you will support other business functions and strategic projects with finding and understanding data, user training and coaching.

Areas of responsibility

1 - Data analysis: Support key AMEA business processes with applied analytics

• Identify what data is needed, available and relevant to the problem
• Design and develop strategic methods for data collection and analysis
• Integrate and prepare datasets; build and evaluate data models
• Explore and analyze data using statistical and visualization techniques
• Define and describe common business metrics and KPI's
• Summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways, both verbally and visually
• Document and publish analyses so that others may reproduce and learn from prior work

2 – Project support: Support key AMEA business strategies with analytics solutions

• Provide analytical and subject matter expertise for the development of analytics solutions needed to support main business strategies and initiatives
• Work with peers in Business Intelligence, Data Management and Data Science to develop and provide solutions
• Support the development of technical analytics solutions by communicating business requirements and providing subject matter expertise
• Build plans; ensure work progress; identify and report success measures
• Prepare and present progress reports and outcomes to stakeholders

3 - Training and development: training solutions for analytical tools and techniques

• Conduct or support training sessions and provide coaching to analysts in business functions and other key user groups in AMEA

To be successful in this role, you will need:

• Education: A Bachelor’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies or similar discipline.
• Experience: 8 years practical, applied analytics experience in any industry
• Applied analytical skills, including statistical knowledge; data modeling and visualization using modern BI/Analytics tools

· Good communication skills, including the ability to tell compelling stories with data

· A good understanding of fundamental business principles and problems and the ability to constantly and independently ask questions, find answers, and learn

• Professional skills: project management; influencing & persuasion; judgement & decision making; leadership; planning & organizing.
• SAFe Agile certification is a plus
• Fluency in written and spoken English

Provide investment advice and guidance to clients:

- Offer personalized investment advice and recommendations

- Help clients understand investment options and strategies

- Provide guidance on portfolio management and asset allocation

Manage client portfolios and develop investment strategies:

- Create and manage client investment portfolios

- Develop investment strategies aligned with client goals and risk profile

- Monitor and adjust portfolios as needed

Conduct market research and due diligence on investments:

- Research investment products, markets, and trends

- Assess investment opportunities and risks

- Conduct due diligence on potential investments

Ensure client investments meet their goals and risk profile:

- Ensure investments align with client objectives and risk tolerance

- Monitor portfolio performance and adjust as needed

- Communicate regularly with clients on portfolio performance and strategy

Location: Islandwide

Working hours:

• 11AM - 9PM (Subject to changes)
• 5 days per week (incl. both weekends, up to 44 hours per week)

Basic Salary: $2,600 – $3,000 per month (Based on experience)

Uncapped Commission: Averagely around $800 - $1500

Benefits:

• AL - 14 days per year

• Medical Benefits

• Entitled to Staff Discounts after confirmation

• AWS

Responsibilities:

• Promote and demonstrate health supplements to walk-in customers at retail outlets, pharmacies or roadshows.

• Educate customers on product benefits, ingredients, and proper usage.

• Provide basic health advice or product recommendations according to customer needs.

• Achieve daily/ weekly sales targets and track product performance.

• Ensure product displays are neat, well-stocked and in line with branding guidelines.

• Handle customer inquiries professionally and provide excellent service.

• Collect customer feedback and report to the sales or marketing team.

• Participate in promotional events, campaigns, or product launches as required.

Requirements:

• Min GCE N/O/A Levels or equivalent; background in nutrition, health, or related field is a plus.

• Prior experience in sales, retail, or customer service is strongly preferred.

• Good communication and interpersonal skills.

• Passion for health and wellness.

• Able to commit long-term, work retail shifts, including weekends and public holidays.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com . You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA Reg. ID: R25157446 (Katherine Carlen)

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Our client is from a Gaming Distributor Industry. Due to their current expansion plan, they are looking for a Sales & Operations Executive to join their team, in hopes of developing the current high performing team. They are located in the Central North area.

Job Responsibilities:

• Coordinate daily order and delivery planning to ensure timely and accurate product distribution to stores
• Plan and manage daily schedules for drivers and merchandisers to ensure efficient route and task execution
• Support coordination of inventory movement, stock availability, and delivery execution
• Work closely with logistics, retail, and sales teams to support smooth end-to-end operations
• Collaborate with cross-functional teams to ensure alignment of planning, execution, and service standards
• Liaise with drivers, merchandisers, and store teams to identify gaps and improve operational efficiency
• Support store setup activities, including planogram planning and product placement arrangements
• Assist in designing and reviewing store layout plans to ensure effective product presentation
• Conduct store visits to assess execution effectiveness and gather operational feedback for improvement
• Monitor operational processes and support continuous improvement initiatives to enhance service and workflow
• Perform ad-hoc duties to support overall sales and operations functions

Requirements:

• Min Diploma in Business, Operations, Supply Chain, or related discipline
• Min 2–3 years of experience in operations planning, logistics coordination, or retail supply chain support
• Experience in store planning, planogram coordination, or inventory-related operations is an advantage
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills, able to work with cross-functional teams

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are looking for a detail-oriented HR Operations Associate to support payroll administration and employee services within a dynamic research environment.

• $2,800 per month
• 1-year contract
• Mon - Fri, office hours
• one-north MRT

What to expect:

• Manage end-to-end payroll administration, including CPF, tax submissions, and payroll processing using SAP.
• Prepare monthly payroll reports, headcount reports, reconciliations, and finance-related payroll documentation.
• Process employee claims, statutory leave claims, and government-paid leave schemes while ensuring compliance and accuracy.
• Liaise with Finance, auditors, employees, and internal stakeholders to resolve payroll queries and support audit exercises.
• Maintain payroll records and support system enhancements, issue resolution, and other HR operational initiatives.

Who we are looking for:

• Possesses minimum a Diploma with 1 year of experience in payroll and/or HR operations support.
• Meticulous individual who works well in a team.
• Excellent written and verbal communication skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617

ScienTec Consulting Pte Ltd - 11C5781

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

Role Overview

We are looking for a highly analytical, detail-oriented Associate Manager or Manager of Payment and Card Operations, to oversee our day-to-day transaction processing, client ledger management, and card program operations.

In this role, you will be the core custodian of how money moves through our ecosystem—balancing available liquidity, payment rail operating hours, settlement speeds, and costs to ensure seamless user experiences.

Depending on your experience level, you will either step directly into or grow into a people-management role - leading a lean on site and cross border operations team, tasked with handling transaction volumes, maintaining strict SLAs, triaging failed payments, and executing complex multi-layer reconciliations.

Additionally, you will partner closely with Product and Engineering to co-design automated payment routing flows and scalable ledger mechanisms.

Key Responsibilities

1. Payment Operations & Liquidity Management

Daily Execution: Oversee day-to-day deposit and payout processing, ensuring all transactions align with available liquidity, specific payment rail operating hours, settlement speeds, and cost-efficiency.

Client Ledger Management: Own the accuracy and integrity of client ledgers for all deposit and payout actions.

Payment Triage & Exceptions: Act as the primary escalation point for failed payments; proactively collaborate with banking partners and Payment Service Providers (PSPs) to trace, refund, or re-process stuck funds.

Team Leadership & SLAs: Manage and coach the payment operations team, shift schedules, and tracking performance against transaction volumes, processing speed, and strict operational SLAs.

Automation & Innovation: Partner with Product and Engineering teams to co-design and implement automated payment routing flows and system mechanisms.

2. Card Operations & Reconciliation

Ledger Oversight: Manage end-to-end ledger movements covering card top-ups, user expenditures, and specialized card promotion ledgers.

Multi-Layer Reconciliation: Establish and oversee robust daily reconciliation processes: internal ledger matching, as well as internal ledgers vs. card provider ledgers to identify and resolve discrepancies immediately.

Dispute & Chargeback Management: Direct the card dispute workflow, including chargeback filing, tracking, and dispute validation.

Flow Design & Optimization: Collaboratively design optimized card payment flows while managing the team on daily card reconciliation, chargeback processing, and refund execution.

Required Qualifications & Skills

Experience: 3–5+ years of hands-on experience in payment operations, card operations, or financial clearing, with previous experience leading/mentoring junior team members or managing a team.

Ledger & Recon Expertise: Proven experience managing complex financial ledgers (including promotional/incentive ledgers) and running multi-party ledger reconciliations.

Payment Rail Literacy: Deep understanding of various payment rails, including their specific operating windows, clearing times, settlement speeds, and cost structures.

Vendor & Bank Relations: Strong track record of working with PSPs, clearing networks, and banking partners to trace funds and triage system exceptions.

Analytical Capabilities: High proficiency in data analysis (SQL knowledge is heavily preferred) to monitor SLAs, trace transaction anomalies, and optimize routing.

Problem-Solving: Exceptional technical troubleshooting skills with the ability to translate operational friction into automated product/engineering requirements.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.

Why Join Us?

• Opportunity to lead a large-scale warehouse and logistics operation.
• Exposure to a regulated manufacturing and supply chain environment.
• Career growth and leadership development opportunities.
• Collaborative and dynamic work environment.

About the Role

We are seeking an experienced Warehouse & Logistics Manager to lead and manage warehouse operations, inventory control, and logistics activities to support business and customer requirements. The successful candidate will oversee daily operations, drive continuous improvement initiatives, and ensure operational excellence across warehousing and distribution functions.

Key Responsibilities

• Lead and manage warehouse, inventory, and logistics operations to ensure smooth daily operations.
• Ensure customer orders are fulfilled accurately and delivered on time.
• Monitor warehouse performance and achieve operational KPIs and productivity targets.
• Plan warehouse capacity, storage utilization, and inventory management strategies.
• Drive continuous improvement and cost-saving initiatives to improve operational efficiency.
• Manage inventory accuracy, cycle counts, and stock control activities.
• Work closely with cross-functional teams to ensure effective communication and execution.
• Investigate and resolve shipment issues, including damages, documentation discrepancies, and customer complaints.
• Lead and develop warehouse teams through coaching, training, and performance management.
• Ensure compliance with safety, quality, and regulatory requirements, including ISO and GMP standards.
• Support Lean, Kaizen, and continuous improvement projects to enhance operational performance.
• Manage warehouse budgets, resources, and improvement projects.

Requirements

• Degree in Supply Chain, Logistics, Business, or related disciplines.
• Minimum 6 years of experience in warehouse, logistics, or supply chain management; with 3 years of people management experience in a manufacturing or distribution environment.
• Experience with SAP warehouse, inventory, and logistics modules.
• Strong knowledge of inventory control, warehouse operations, and distribution management.
• Familiarity with quality and regulatory standards such as GMP, ISO, and safety regulations.
• Knowledge of HAZMAT, Dangerous Goods, or IATA regulations will be an advantage.
• Experience in Lean, Six Sigma, Kaizen, or continuous improvement initiatives is preferred.
• Proficient in WMS and Microsoft Office applications.
• Strong leadership, communication, analytical, and problem-solving skills.
• Able to work effectively in a fast-paced and cross-functional environment.

If you are keen toexplore this career opportunity, kindly send a copy of your resumeto rrkc@rapidrecruitmentasia.com or simply click the button to APPLYNOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci -R22111446
EA License No:16C8261