Total 3,401 operations advisor job vacancies in Hong Kong

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validatio

We are hiring Executive, GI Operations (Receipting) to be outsourced to our clients

Responsibilities:

• Respond to phone and email enquiries from customer care teams, intermediaries, and internal stakeholders
• Ensure timely and accurate receipting of payments across all payment modes
• Support system enhancements and User Acceptance Testing (UAT) to improve operational efficiency and effectiveness
• Process GI product-related GIRO collections and recurring credit card payments
• Perform credit card charging for General Insurance (GI) products
• Conduct account reconciliations and payment allocations
• Resolve customer enquiries and issues relating to their accounts
• Ensure timely clearance of unreconciled premium collections reflected in bank statements and statements of account
• Build and maintain strong working relationships with internal and external stakeholders
• Support administrative tasks and ad hoc assignments as required
• Undertake additional duties assigned by management
• Relevant finance or accounting experience would be an added advantage.
• Experience in accounts reconciliation, receipting, or operations support would be an added advantage.

Others:
Location: Raffles Place
Working hours: 8.30am– 5.30pm (1 hour lunch break)
Salary: up to $4500
Role involves regular communication with customers via phone and email

Interested applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

Duration: 3 months (Extendable to 1 year)

Location: City Hall 

Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm

Responsibilities:

• Support outreach and engagement activities to increase public participation.
• Coordinate with stakeholders, partners, and internal teams on programmes and events.
• Assist in planning and executing roadshows, events, and community activities.
• Handle customer enquiries and support helpdesk operations.
• Prepare reports, maintain records, and provide administrative support.
• Support operational improvements and other ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Business, Communications, Marketing, Events, or related fields.
• Strong communication and interpersonal skills.
• Experience in customer service, stakeholder engagement, events, or operations support is an advantage.
• Organised, detail-oriented, and proficient in Microsoft Office.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

About the Team 

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges, from strategy to execution. 

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.  
 

About the Role 

As a Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the broader FS S&O practice. Your responsibility will be but not limited to the following:  

• You will lead client interactions and delivery of work alongside leaders and junior teammates.  

• You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work.  

• Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective.  

• As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential. 

• You will help to build and sharpen our offerings to clients.  

• You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings.  

• Using your business acumen and your experience in Financial Services, you will have your client’s futures in mind by pre-empting their problems and showing them how we can help. 
   

About you 

You are likely to be a Financial Services professional with the following key attributes: 

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus. 

• Prior consulting or direct experience with the Financial Services industry (Banking, Asset & Wealth management, Insurance, Fintechs) 

• Atleast 6 - 8 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles 

• Demonstrated experience in delivery leadership, people management, and driving team outcomes 

• Expert problem-solving and analytical skills (both quantitative and qualitative orientations)  

• Ability to communicate complex concepts simply to a broad audience, with track record of senior executive level engagement 

• Experience in the Financial Services industry (banking, insurance, or otherwise) and solid functional knowledge in business (sales, marketing, operations, IT, etc) 

• Strong personal presence, combined with compelling and professional presentation and communication skills 

• Agile, Scrum, PMP, Lean / Six-Sigma or equivalent certifications will be advantageous 

Job Scope

We are looking for a well-organized and detail-oriented Admin Officer to support daily business operations and ensure smooth office administration. This role involves a wide range of administrative and operational tasks, so the ideal candidate should be proactive, structured, responsible, and able to handle multiple matters efficiently.

Key Responsibilities

1. Daily Administrative Support: Handle day-to-day office administrative matters.Maintain proper filing, documentation, and records management.Prepare, organize, and update internal documents, forms, reports, and trackers.Assist with scheduling meetings, coordinating appointments, and managing calendars.Support internal communication and follow up on pending tasks across teams.
2. Operations Coordination: Assist in coordinating daily operational workflows.Track ongoing tasks, deadlines, submissions, and action items.Liaise with internal departments, external vendors, clients, and service providers when needed.Ensure operational matters are followed through in a timely and organized manner.Help improve administrative processes and maintain structured working systems.
3. Document and Data Management: Organize company documents, contracts, invoices, correspondence, and project files.Maintain accurate records in spreadsheets, databases, or internal systems.Support preparation of reports, summaries, presentations, and administrative materials.Ensure documents are properly named, filed, updated, and easy to retrieve.
4. Finance and Procurement Support: Assist with basic invoice tracking, payment follow-ups, purchase requests, and expense documentation.Coordinate with vendors and suppliers for quotations, orders, delivery status, and administrative matters.Support claims, reimbursement records, and simple finance-related administrative tasks.
5. HR and Office Support: Assist with onboarding arrangements, staff records, leave tracking, and other HR administrative matters.Coordinate office supplies, equipment, facilities, and general office maintenance.Support company events, meetings, training sessions, and internal activities.
6. General Support: Provide ad-hoc administrative and operational support as assigned.Assist management with coordination, follow-up, and execution of miscellaneous tasks.Maintain confidentiality and professionalism in handling company information.

Requirements

• Speaking and listening of Chinese is a must, considering most of our clients are from mainland China.
• Prior experience in administration, operations, office management, or coordination roles is preferred.
• Strong organizational skills and attention to detail.
• Able to multitask and prioritize work independently.
• Good communication and follow-up skills.
• Proficient in Microsoft Office, Google Workspace, Excel, and basic document management tools.
• Responsible, proactive, systematic, and willing to handle a broad range of tasks.
• Comfortable working in a dynamic environment with varied responsibilities.

• Provide day-to-day HR operational support including HR documentation, record maintenance, document filing, and process coordination.
• Prepare and maintain accurate audit ready related HR operational reports and dashboards on a weekly, monthly, quarterly, and annual basis
• Ensure training and communication processes comply with internal policies and data privacy requirements.
• Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes.
• Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements. 
• Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims.
• Maintain proper records of approved grants, claims status, levy balance/utilisation, and related correspondence.
• Serve as the point of contact for HRD Corp administrative matters and support internal audits or compliance checks related to training grants and levy-funded programs.
• Provide periodic updates to management on levy utilisation, claim status, approved training budgets, and opportunities to optimise available training support. HRD Corp positions levy-funded training as a way for employers to access training and development support and improve workforce capability.
• Identify opportunities to improve operational efficiency, employee experience, and communication effectiveness.
• Support additional HR operational projects/tasks as assigned.

Benefits Administration

• Manage end-to-end group insurance enrolment, updates, and offboarding

• Administer employee benefits programmes including

• Serve as a go-to resource for benefits-related queries and communications

HR Operations

• Support work pass applications and renewals

• Handle employee requests across leave management and remote working arrangements

• Maintain accurate and up-to-date employee records in line with data integrity standards

• Deliver responsive, customer-focused support for HR-related enquiries

Payroll Support

• Assist with payroll data preparation, including leave records and claims inputs

• Coordinate statutory submissions such as CPF contributions and tax filing

• Ensure all payroll documentation is properly maintained for audit readiness

Requirements

• 1–3 years of experience in HR operations, shared services, or an administrative HR role

• Familiarity with Workday and/or payroll systems will be an advantage

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

About the Role

We are seeking an experienced senior manager to lead our information security team, combining strong hands-on technical expertise as well as people management experience in the information security domain. They will lead a team to manage. They will lead a team to manage Security Operations (SecOps), encompassing threat detection and response, incident management, vulnerability management, security monitoring, and continuous improvement of defensive capabilities.

WHAT YOU’LL BE DOING:

Infrastructure Security

• Manage end-to-end infrastructure security activities, such as vulnerability management, servers’ security monitoring & hardening, infrastructure as a code, etc.

• Design and/or review infrastructure security architecture proposal for various security-driven initiatives for on-premises and cloud environment.

Cloud Security

• Manage compliancy level of AIA SG cloud security assets based on ongoing regular scanning according to the defined threshold.

• Evaluate the security aspect of new cloud-based solutions proposed by application development team, infrastructure team, or business users.

• Manage various cloud security BAU activities, such as assets provisioning, deprovisioning, hardening, etc.

Identity and Access Management

• Supervise the AIA-SG IAM Manager and their team performing IAM Governance functions for the Business Unit. 

Cyber Security & Security Incident Handling

• Work with Security Operation Centre (SOC) Team to ensure secure protection of AIA SG environment.

• Deploy new cyber security initiatives and roll out the platform together with SOC Team.

• Point of contact for security incident handling and investigation, starting from incident is identified, handled, and resolved.

Security Advisory

• Provide feasible security recommendations or guidance based on queries / changes initiated by application development team, infrastructure team, or business users.

• Facilitate challenging security conversations and provide acceptable solutions where IT standards are contradicting with business demands to achieve acceptable business solutions without sacrificing security and compliance aspects.

People Development

• Supervise 8 team members.

• Drive a continues Learning and Development program for the team members through inhouse and external training programs.

• Lead promotion of activities to increase information security within your teams to embed and continuously improve adherence to good practice.

WHAT WE ARE LOOKING FOR:

• University degree in one of the following or related disciplines (Computer Science, Computer Engineering, Information Security, Information Systems).

• Minimum 15 years of experiences of information security domain, especially in Application Security, Infrastructure Security and Cloud Security.

• Preferable to have security infrastructure operation background with hands-on experiences of designing and/or reviewing application security or infrastructure security. 

• Hands-on information security experience in the Multiple Cloud Environment (SaaS, PaaS and IaaS) and Cyber Incident management.

• Certifications related to security architecture or Cloud Security is preferable, such as CCSP, Azure DevOps certification, Azure Solutions Architect certification, etc.

• Preferably a holder of one or more of the following information security and audit qualifications: CISSP, CISA, CRISC, CCSP.

• Good knowledge of latest security technologies and cyber landscape in a highly regulated industry.

• Good interpersonal and communication skill.

• Strong leadership with a high integrity, proactive mindset, and strong ownership.

• Working experiences in insurance / banking / IT industry is preferred.

• Infrastructure Security: Windows, Linux, AS400.

• Security Advisory and Assessment, and incident management.

[Job ID: 1471090]

Job Overview

We are seeking a detail-oriented Fund Operations professional to support fund accounting, trade operations, investor servicing, and compliance activities. You will work closely with fund administrators, prime brokers, custodians, and investment teams to ensure accurate NAV reporting, smooth trade settlements, and robust operational controls.

Responsibilities:

Fund Accounting & NAV Operations

• Perform daily/monthly NAV calculations and validation
• Conduct P&L reconciliation and variance analysis
• Calculate management fees, performance fees, and expense allocations

Trade Operations & Settlement

• Monitor trade settlements and resolve breaks
• Reconcile trades, positions, and cash balances with Prime Brokers
• Support trade booking and lifecycle events for Japan-listed equities
• Process corporate actions and manage income collection

Investor Relations & Capital Activities

• Liaise with Transfer Agents on subscriptions and redemptions
• Prepare and review investor statements and capital reconciliations

Risk & Compliance Operations

• Monitor portfolio compliance with investment guidelines
• Prepare regulatory filings and support audit processes
• Review Japanese legal documentation (fund agreements, tax forms)

Process Improvement & Reporting

• Maintain and enhance Excel-based tools for reporting and reconciliation
• Identify opportunities to streamline workflows

Requirements:

• 2–5 years in hedge fund operations, fund accounting, or buy-side operations
• Strong understanding of NAV calculations, reconciliations, and fund flows
• Experience with Prime Brokers, fund administrators, and custodians
• Native or business-level Japanese (to review legal/operational documentation)
• Familiarity with Japanese equities markets is a strong advantage
• Meticulous, analytical, and able to work independently
• Proficiency in Python, SQL, or VBA for automation is a plus

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Cesky Ong Zhi Rong

EA Personnel Registration Number: R24121422

EA License No.: 07C5771

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

Job Description

We are seeking an experienced and strategic leader to join our team as Assistant Executive Director to oversee day-to-day operations and supporting the achievement of the organisation's strategic objectives.

Key Responsibilities

Leadership & Strategy

• Support the Executive Director in implementing organisational strategies and achieving operational goals.
• Lead operational planning, process improvement, business continuity, and talent development initiatives.
• Collaborate with internal and external stakeholders to enhance service delivery and organisational effectiveness.

 Operations & Administration

• Oversee daily operations and ensure compliance with regulatory, legislative, and funding requirements.
• Develop, review, and implement operational policies and procedures.
• Provide leadership and supervision for Administration, Finance, Human Resources, IT, Operations, and Community Relations functions.

 Finance & Governance

• Support budgeting, financial planning, and management reporting processes.
• Analyse operational and financial performance, identify risks and opportunities, and recommend improvements.
• Monitor audit findings and ensure timely resolution of compliance matters.

 Stakeholder & Community Engagement

• Support fundraising initiatives and maintain positive relationships with donors and funding agencies.
• Oversees feedback, complaints, and service recovery processes.
• Foster strong partnerships with community stakeholders and external agencies.

Qualification

• Recognised Degree/Master in relevant field
• At least 8 years of leadership experience, preferably in healthcare, community care, social services, or non-profit organisation.
• Strong knowledge of operations management, regulatory compliance, governance, and financial management.
• Proven ability to lead multidisciplinary teams and drive organisational improvement.
• Excellent communication, stakeholder engagement, and problem-solving skills.

Other Information

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday - Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army - Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.
Please note that your application will be sent to and reviewed by the direct employer -The Salvation Army Singapore

Company Overview

We are a Singapore-based food and beverage manufacturer supplying products to business customers. We seek an experienced, responsible and organised Admin & Operations Assistant to support daily admin, operations, procurement, invoicing, and coordination tasks.

Job Summary

Support daily administration, operations, procurement, documentation, invoicing, and coordination with customers and suppliers in a hands-on SME environment. Open to locals, Malaysians and Work Permit holders.

Responsibilities

• Perform general administrative duties including filing, data entry, document preparation, and record keeping to maintain accurate company records
• Prepare, update, and maintain company documents, forms, templates, and internal records for operational efficiency
• Assist with licence renewals, compliance documents, insurance records, and other administrative requirements to ensure regulatory adherence
• Coordinate communication and information flow between internal staff and external parties to support smooth operations
• Assist with preparing invoices, delivery orders, quotations, customer records, and related sales documents to support sales operations
• Support order processing and follow up with customers to resolve issues and track pending payments and outstanding matters
• Collaborate with sales, production, delivery, and accounts/admin teams to ensure proper documentation and coordination
• Assist procurement activities by liaising with suppliers on quotations, orders, delivery schedules, and documentation to maintain supply chain accuracy
• Maintain supplier and purchase records to ensure up-to-date procurement information
• Follow up on supplier issues to resolve delivery or quality concerns promptly
• Support daily operational coordination between production, delivery, admin, and management to facilitate workflow
• Assist in arranging product lab testing and maintaining related records for quality assurance
• Coordinate delivery schedules, driver matters, and customer delivery requirements to ensure timely shipments
• Assist with urgent operational issues as they arise to maintain business continuity
• Support HR and staff administration by maintaining staff records, tracking leave, schedules, and coordinating manpower arrangements
• Use email, spreadsheets, messaging platforms, and digital tools daily to perform administrative and operational tasks efficiently
• Apply AI tools where appropriate to improve productivity, draft documents, organise information, and support administrative work

Preferred competencies and qualifications

• Prior experience in administration, operations, procurement, customer service, invoicing, or F&B/manufacturing environments
• Ability to communicate effectively in English and Mandarin to liaise with customers, suppliers, and staff
• Comfort with basic computer tasks including email, spreadsheets, and digital tools
• Familiarity with AI tools to enhance work efficiency
• Responsible, organised, detail-oriented, and eager to learn
• Ability to work effectively in a fast-paced SME environment
• Willingness to handle practical tasks and ad hoc duties as needed
• Reliable and responsible with strong organisational skills for documents and follow-ups
• Comfortable communicating with customers, suppliers, and colleagues
• Quick learner with adaptability to support admin and operations
• Proficient in using digital tools and AI to improve work efficiency

Other Information

Salary will be commensurate with experience and eligibility. Interested applicants may submit their resume including current/last drawn salary, expected salary, earliest start date, relevant experience, and work pass status if applicable.

Responsibilities

- Overseeing and ensuring smooth dispatch of parcels on time

- Supervise, train and oversee delivery drivers on collection of parcels

- Supervise, train and manage warehouse sorters

- Plan and manage warehouse space

- Ensure and implement SOPs required

Requirements

- Diploma in Supply Chain Management / Logistics or any related field

- 2 years relevant experience

- Strong communication skills

- Strong organizational skills

- High problem solving skills that will be required when faced with day to day obstacles during planning

- Able to adapt to new applications/technologies required to perform daily task