Total 523 Senior Executive it analyst job vacancies in Hong Kong

Executive, IT

You will provide support to the IT Department in overseeing the organization's information technology operations and other day-to-day tasks assigned by the IT Manager including activities and deliverables for IT projects and coordinating with vendors and staff.

Role and Responsibilities:

Your key role and responsibilities are:

* Support the day-to-day operation of various systems such as Donor Management System,

* Volunteer Management System, and Integrated Case Management System.

* Manage IT requirements for events, e.g. Charities Week.

* Support the implementation, enhancements, and changes to existing and new applications.

* Helpdesk support and troubleshooting for office IT, setup, and handle office computer/network/server issues.

* Support and manage other IT projects/tasks as assigned by the IT Manager.

* And any other projects or duties as assigned.

Qualifications 

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 
  2+ years of relevant experience.

How to Apply   
Interested candidates are invited to submit their resume, along with a cover letter, to hr@caritas-singapore.org by 20 April 2026.  

Caritas Singapore is an equal opportunity employer. We welcome applicants from all backgrounds and encourage individuals passionate about social impact and community service to apply.   

 Join us in our mission to serve and uplift the most vulnerable members of our community.   

IMPORTANT: We do not collect any of the following:  

(1) NRIC/FIN or any national identifiers.  

(2) Photo 

 (3) Date of birth  

(4) Age  

(5) Spouse/Family information  

Please do NOT include these in your CV/Resume and we reserve the right to reject any application that contains the above.

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other ITequipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer andlabel printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

IT Sales Executive/Account Executive (cybersecurity/infrastructure) -70% Hunting 30% farming. as header.

Roles & Responsibilities

We are looking for a motivated IT Sales Executive/Account Executive with at least 1 year of experience in System Integrator (SI) or IT Distribution environments.

The role focuses on cybersecurity and infrastructure solutions, working closely with vendors, partners, and customers to drive revenue and long-term relationships.

Key Responsibilities

* Identify, develop, and manage new and existing customer accounts in the cybersecurity and infrastructure domain

* Promote and sell solutions including (but not limited to):

* Cybersecurity (SIEM, SOC/MDR, Endpoint, Firewall, VAPT, PAM, etc.)

* Infrastructure (Servers, Storage, Networking, Virtualization)

* Work with system integrators, resellers, distributors, and vendors to support opportunities

* Prepare quotations, proposals, and solution presentations

* Coordinate with pre-sales / technical teams for solution design and sizing

* Manage sales pipeline, forecasts, and follow up on leads

* Participate in customer meetings, demos, and partner engagements

* Support tender / RFP / RFQ responses when required

* Maintain accurate sales records and CRM updates

Requirements & Qualifications

* Minimum 1 year of IT sales experience in SI or IT Distribution

* Exposure to cybersecurity and/or IT infrastructure solutions is required

* Basic understanding of enterprise IT concepts (networking, servers, security, cloud)

* Experience working with vendors, distributors, or channel partners

* Strong communication and negotiation skills

* Self-driven, target-oriented, and able to work independently

* Comfortable with both hunting (new business) and farming (existing accounts)

Good to Have (Advantage)

* Experience selling cybersecurity products or services (SIEM, SOC, Firewall, Endpoint, VAPT, PAM)

* Experience handling enterprise or government customers

* Familiarity with distributors and vendors in the cybersecurity / infrastructure space

* Prior experience supporting tenders or large projects

What We Offer

* Competitive base salary + commission

* Exposure to leading cybersecurity and infrastructure solutions

* Opportunity to work with regional partners and vendors

* Career growth in a fast-growing IT & cybersecurity environment

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Responsibilities:

• CPB Expert: This critical leadership role is responsible for orchestrating the strategic technology roadmap and execution for Wealth Management in Asia and EMEA, ensuring initiatives are scalable, innovative, and deliver competitive advantage. It involves establishing robust governance frameworks to ensure regulatory compliance, mitigate risks, and maintain operational integrity. A strong command of Private Bank knowledge, encompassing its systems, functionality, and processes, is essential for success in this role. Furthermore, the role demands expert program leadership to guarantee timely, budget-adherent delivery of a diverse technology portfolio, effective engagement and influence with senior stakeholders within the Citi Private Bank (CBP) space, and fostering a high-performance culture within the team.

• Strategic Planning & Execution: Lead the formulation and implementation of strategic technology initiatives aligned with the overall Wealth Management business strategy for Asia and EMEA. Drive the technology roadmap for key wealth platforms and services, ensuring scalability, innovation, and competitive advantage.

• Governance Framework Development & Oversight: Establish, maintain, and continuously improve robust governance frameworks for technology development, delivery, and operations within Wealth Technology Asia/EMEA. Ensure adherence to regulatory requirements, internal policies, and best practices.

• Program & Project Leadership: Oversee a portfolio of strategic technology programs and projects, ensuring timely delivery, budget adherence, and alignment with business value. Provide guidance and mentorship to project managers and teams.

• Stakeholder Engagement: Collaborate extensively with senior business leaders, product managers, and technology heads across Asia and EMEA to understand requirements, manage expectations, and communicate progress effectively. Act as a primary point of contact for technology-related governance matters within the Wealth Technology domain.

• Risk Management & Compliance: Identify, assess, and mitigate technology-related risks, ensuring compliance with relevant data privacy, security, and operational resilience standards. Drive audit readiness and response activities.

• Performance Measurement & Reporting: Define key performance indicators (KPIs) for technology initiatives and governance processes. Develop and present regular reports on strategic progress, operational performance, and compliance status to senior management.

• Team Leadership & Development: Foster a high-performance culture within the team, promoting continuous learning, collaboration, and professional growth.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.

• Minimum of 10+ years of experience in financial services technology, with a strong focus on Wealth Management or Private Banking.

• Proven track record in leading strategic technology initiatives, program management, and implementing strong governance models.

• In-depth knowledge of technology platforms, architecture, and emerging trends in wealth management.

• Demonstrated ability to engage and influence senior business and technology stakeholders.

• Strong understanding of regulatory and compliance requirements in the financial industry across Asia and EMEA.

• Excellent communication, presentation, and interpersonal skills.

• Strong analytical and problem-solving abilities.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Summary

We’re looking for a Senior Support Analyst to join our Global Support Team, supporting key applications across Corporate Services, IT Security, Human Resources, and other cross-functional domains.

Mandatory Skill-set

• Must have minimum 6 years of experience in application support or development roles;
• Strong technical foundation with hands-on exposure to application servers, and a good understanding of production environments and deployment pipelines;
• Working knowledge of database scripting and familiarity with scripting or programming languages;
• Experience in Corporate IT, IT Security, or other cross-functional domains;
• Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical users;
• Strong analytical thinking with a logical approach to problem-solving;
• ITIL certification is a must.

Desired Skill-set

• Cybersecurity certification is a plus;
• Proactive and adaptable team player with strong organizational skills, cultural awareness, and the ability to take initiative in dynamic environments.

Responsibilities

• Deliver L1 and L2 support for a wide range of enterprise applications across Corporate Services, IT Security, HR, and other shared functions;
• Mentor team members and ensure adherence to operational standards and best practices;
• Engage with users across multiple channels, ensuring timely and professional support;
• Take ownership of incidents, service requests, and problem resolution, with clear and structured documentation in JIRA;
• Work closely with cross-functional teams to drive quick and effective issue resolution;
• Act as a bridge between users, project teams, and infrastructure to ensure smooth request handling;
• Proactively monitor application health and perform readiness checks before business hours;
• Drive follow-ups and provide regular updates on critical or escalated issues;
• Flexible to work in rotational shifts, including on-call support, weekends, and public holidays.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Location: Upper Changi Road

Employment Type: 2-Year Contract

Eligibility: Singapore Citizens only

Working Hours:

• Monday to Friday: 8:00am – 5:00pm
• Saturday: 8:30am – 1:00pm (5.5-day work week)

Key Highlights: 5.5-day work week, leadership exposure, university environment, stable 2-year contract

Scope of services

As a Senior IT Engineer,

1. Provide on-site services for IT-related issues, including problems with Desktops, Notebooks/MacBooks, Tablets, Printers, Plotters, MFDs, Copiers and Scanners to users

2. Conduct IT Equipment Management Services related to escalation e.g., to external 3rd party vendor for maintenance support, etc.

3. Conduct Preventive Maintenance on all laptops, workstations, and MacBooks for the University

4. Able to assist the Team Lead to coach and manage a group of Onsite Engineers

Further administrative tasks:

1. Knowledge or experience in managing company IT Asset in term of excel sheets or organization asset portal.

2. Using excel database to compile and consolidate data and put up to Presentation slides.

3. Experience in PC Tech Refresh, Asset Write-off and Disposal exercises (added advantage)

4. Presenting reports to Client, on Assets and Operation Service Levels

-Having Leadership attribute and self-motivating

-Able to handle stress to meet deadline and Service Level

-Able to communicate and respond to client during normal operation and service recovery situation

-Experience with handling VIP as an added advantage

-Competence in Microsoft excel and PowerPoint

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

• 1-year contract, renewable
• Government project
• Hybrid work arrangement

What you will be working on

This pivotal role seeks a versatile professional to partner with internal and external stakeholders to deliver projects/products to achieve a common goal of shaping assessment through technology; by bridging assessment tech innovation, robust business operations, and complex government domains and driving operational excellence.

Key Responsibilities

As a Digital Business Analyst, you will work as a key project team member to support the agency and collaborate with stakeholders, fellow project managers, solution architects, technical services consultants and vendors to deliver and manage digital solutions.

What will you be working on

• Partner with the business teams to elicit business and agency's needs through human-centric and visual methods

• Apply design thinking / service design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG tech stack)

• Work with business teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product/system readiness for smooth deployment, adoption and exam operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (operations management)

• Assist the business team to identify new opportunities and problems to solve for the agency's digital transformation

• Build deep knowledge of agency's business and operations and identify opportunities to support the transformation of agency's business / operation

What we are looking for

• Minimum 5-7 years in technical business analysis roles

• Strong knowledge of software development lifecycle and DevOps

• Code Review & Quality Assurance: Proficiency in reviewing vendor-delivered code across multiple programming languages with focus on security, performance, and maintainability standards

• Proficiency in code review tools (GitHub, GitLab, Bitbucket) and quality gates

• System Log Analysis: Expertise in analysing application logs, system performance metrics, and troubleshooting technical issues using log management tools

• Experience with monitoring tools (ELK stack, Splunk, or similar) for log analysis

• Good understanding of cloud-based applications and familiar with AWS (S3, RDS, CloudWatch, EKS, etc.)

• Technical Requirements Translation: Ability to bridge business requirements with technical implementation

• Vendor Management & Technical Oversight: Experience in evaluating technical deliverables, conducting code walkthroughs, and enforcing development standards

• System Integration Analysis: Understanding of API integrations, data flows, and system architecture

• Support UAT, track defect rates, and conduct system training

• Support exam operations and work with vendors to troubleshoot and remediate any issues to minimize disruption to examinations during the exam periods

• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

• Strong analytical, conceptualisation, facilitation and problem-solving skills

• Good stakeholder engagement and communication skills with ability to influence and pitch ideas

Job Summary & Purpose:

• Contribute to coverage of Statistical Arbitrage and Quantitative Equity Market Neutral hedge funds, including: manager selection, investment due diligence and related Hedge Fund services.
• To collaborate with colleagues in the production of research reports and various deliverables.
• To contribute to the development of Albourne’s Hedge Fund research.
• Mentor and develop the skills of junior colleagues.

Fund Investment Due Diligence

• Hedge Fund Research:
  Contribute to and maintain investment due diligence on Statistical Arbitrage and Quantitative Equity Market Neutral hedge funds, globally. A successful candidate will build a comprehensive knowledge of assigned funds and strategy landscape, including tertiary research on relevant topics of client interest.
• Produce Reports:
  Produce clear & concise investment due diligence reports and recommendations to clients. Meetings and due diligence may involve site visits, analysis of documentation and performance reviews, together with telephonic or personal reference checks. Company “best practices” in respect to Hedge Fund investment due diligence should be followed.
• Collaboration:
  Coordinate with others within the firm covering related strategies (including in other silos and functions) to share information and to improve the quality of Albourne’s hedge fund research, including other reports and recommendations.
• Fund Exposure Analysis:
  Utilizing Open Protocol data and other data provided by fund managers, conduct ongoing monitoring of fund exposures.
• Strategy Knowledge:
  Build a working knowledge of funds outside core coverage; on occasion, writing research on said funds, if considered appropriate.

Strategy Analysis and Communication

• Strategy Forecasts:
  Aid in the production of strategy forecasting for Fixed Income Relative Value hedge funds.
• White papers, CIO Notes & Albourne TV (ATV):
  Help with production and maintenance of research outlining the key attributes, trends and drivers of a given strategy, or discussing relevant market developments. Facilitate and conduct interviews with fund managers and/or other industry professionals.
• Research:
  Identification of any additional tools or analytics which will enhance the accuracy of ratings and fund selection or communicate Albourne’s opinions more clearly.
• Client Calls and Requests:
  Lead client calls/meetings to aid with clear communication to clients of Albourne’s opinions on the given strategy or fund(s) as well as meet any follow-up or related client requests.

Other Requirements

• University graduate, preferred secondary degree or professional designation
• +10yrs relevant work experience, with knowledge or experience of Systematics
• Very strong written communication skills, strong presentation skills also required
• Proactive self-starter, proficient time management and multi-tasking
• Professional demeanour and strong interpersonal skills
• Systems literacy (MS Office, rudimentary programming skills, Bloomberg)
• Travel (moderate)
• Abide by the HF IDD Group policies and procedures as well as the Albourne Group’s policies and procedures.
• Comply with terms of Albourne Compliance Manuals
• Complete relevant Albourne Certificates (training courses)
• Attend company Offsites
• Regulatory registration (dependent on regional requirements)

Join a dynamic team responsible for managing and optimizing IT infrastructure and networks to ensure seamless operations. This role focuses on cloud services implementation and providing first-level IT support to enhance user experience.

Responsibilities:

• Oversee the management of IP networks and IT infrastructure, including administration, monitoring, and backup operations.

• Implement and maintain various SaaS Cloud Services (e.g., Azure AD, Office 365, Teams, and Intune).

• Manage Fortinet Firewall and VPN, with a preference for knowledge in Fortinet Secure SD-WAN.

• Assist with user account administration and access matrices, particularly during onboarding and offboarding.

• Support the setup of new centers by scoping IT network and end-user requirements and overseeing the procurement and implementation of IT services and equipment.

• Provide first-level IT support for end-user computing issues related to PCs, laptops, and mobile devices, especially for designated centers.

• Assist with IT audits, monitor IT asset movement, and manage the creation and deletion of user accounts on external systems.

• Handle IT-related administrative tasks, including contract renewals, user folder access, and asset tracking.

Requirements:

• Bachelor's Degree or Diploma in Information Technology, Computer Science, Management Information Systems, or a related field.

• Minimum of 3 years of experience in on-premise and/or cloud IT infrastructure administration and service desk support.

• ITIL and/or Cybersecurity certifications are advantageous.

• Familiarity with cloud solutions, VM, networking systems, firewalls, and routing protocols.

• Proficiency in managing user access, internal controls, and providing end-user support.

• Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Role Overview

We are seeking an experienced and highly motivated Senior Business Analyst to join our consulting team. In this role, you will work closely with clients, product teams, and delivery colleagues to define, analyse, and shape business and technology solutions.

You will bring strong business analysis fundamentals, hands-on Agile delivery experience, and the ability to operate confidently with senior stakeholders. This role suits someone who thrives in a fast-paced, dynamic environment and enjoys solving complex business problems.

Key Responsibilities

• · Lead end-to-end business analysis activities across discovery, design, and delivery phases, including facilitating workshops and stakeholder sessions.
• · Engage, influence, and advise senior stakeholders, including policy makers and C-suite representatives.
• · Elicit, analyse, and document requirements using user stories, process maps, and supporting artefacts to build and refine product backlogs.
• · Perform root cause analysis and translate business needs into clear, actionable solution designs and system specifications.
• · Conduct options analysis, feasibility assessments, and contribute to solution recommendations.
• · Analyse and help shape AI and data-driven use cases in collaboration with technical and data teams.
• · Manage stakeholders across all levels—from executive sponsors to delivery teams—both internally and client-side.
• · Support User Acceptance Testing (UAT) across all testing phases to ensure solutions meet business needs and are release-ready.

The NielsenIQ BASES Practice is a forward-thinking, rapidly growing, market research division of the Nielsen Company. That means we maintain an unbeatable client list, create best-in-class solutions and have access to incredible resources - without sacrificing the benefits of a smaller, leaner, close - knit company. We celebrate curiosity and creativity, and encourage openness and collaboration.  
Through a blend of innovative market research technologies (such as evolutionary algorithms and predictive analytics) and client consulting, we help major consumer products companies dramatically improve their outcomes at every stage of the innovation lifecycle. We identify breakthrough product ideas, messaging that inspire action, fresh package designs and optimal launch strategies. 
We are looking for someone to develop and manage Nielsen BASES business and client relationships by designing, selling, executing, and presenting market research studies to meet clients’ research objectives, and are building a talent pipeline for the same. 

RESPONSIBILITIES:

Client Consulting:

1. Trusted partner: Understand the client needs, deliver with excellence, make an impact

2. Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews

3. Attend client planning meetings and contribute by providing Nielsen insights and solutions to the client’s business needs.

3. Communication with mid-level clients on their research queries

4. Able to handle presentations with mid level clients or audiences

5. Crisis management: Able to tackle some of the client communication, particularly with mid-level clients.  

6. Taking ownership of project in terms of client relation as well as consulting / partnering with client through the project life cycle  

7. Ensure all presentations done by reports tell a clear story, provide insights and actionable recommendations  
 
Commercial Leadership:

1. Be proactive at collecting client business questions, active listening to understand the question behind the question  

2. Proactively follow-up with the client on proposals, designs, costs

3. Set up action plan, forecast and monitor regularly the revenue   

Project Management:

1. Proactively identify and address client issues and needs.  

2. Stays in loop on all stages of project management and monitors progress  

3. Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards  
 
Thought Leadership- Integration:

1. Strengthen category / client knowledge  

2. Develops strategic understanding of industry trends, competition and opportunities of Nielsen  

3. Make an impact for the team / client  
 
A LITTLE BIT ABOUT YOU 
With your critical and strategic thinking abilities, you can create opportunities to better our business. You approach challenges from new angles, discovering unique solutions that are efficient and effective. Intellectual curiosity and persistence to find answers to questions and Ability to autonomously manage simultaneous projects in a fast paced business environment. Exceptional aptitude for data analysis. Ability to work cross-functionally. Strong presentation skills.