The Innovation & Improvement (I&I) Office plays a strategic role in positioning Khoo Teck Puat Hospital and Yishun Community Hospital (KTPH & YCH) for future success by driving organisation‑wide transformation and innovation. In addition to strengthening operational excellence and quality improvement, I&I leads place‑based and community‑centred initiatives, which reimagines hospital environments as active wellness destinations that promote health creation, social connectivity, and community engagement. Through these efforts, I&I supports the hospital’s ability to achieve its strategic objectives efficiently and sustainably.

• Leveraging Data and Insights: Using data-driven approaches to support decision-making, assess performance gaps and guide improvement efforts.  
• Facilitating Innovation: Encouraging and implementing new ideas that enhance operational efficiency, patient care and organisational effectiveness.
• Building Capabilities: Strengthening the hospital’s ability to continuously improve through training, coaching and structured methodologies. 

The Senior Assistant Manager/Manager role focuses on detailed planning and facilitating the implementation of improvement initiatives aimed at enhancing organisational performance and efficiency. The individual collaborates across departments to identify areas for improvement, develop strategic plans, and execute solutions that drive operational excellence.

MAJOR DUTIES AND RESPONSIBILITIES

(A)       SPECIFIC

1. Analyse Processes: Conduct in-depth analysis of existing processes to identify inefficiencies and areas for enhancement.
2. Project Management: Co-lead projects from conception to completion, ensuring timely delivery and achievement of desired outcomes.
3. KPI Monitoring: Work closely with cross-functional teams to establish metrics and KPIs to monitor the effectiveness of improvement initiatives and make data-driven decisions.
4. Reporting: Prepare and present regular reports on the progress and impact of improvement projects to key stakeholders.
5. Supporting continuous improvement: Work closely with doctors, nurses, allied health, operations staff and other support departments to foster a culture of innovation and continuous improvement.

(B)       GENERAL

1. Align the department's goals with the business goals of the hospital.
2. Provide secretariat and administrative support to the department and hospital.
3. Support all corporate activities, including at NHG cluster level.

JOB REQUIREMENTS

(A)       EDUCATION, TRAINING AND EXPERIENCE

1. • Minimally hold a recognised Bachelor’s degree in any discipline
   • Minimum of 2 - 3 years in service industry/health-care related areas preferred.
   • Intermediate to advanced level of skill in Microsoft Excel preferred.
   • Facilitation skills preferred.
   • Comfortable with uncertainty in work assignments.
   • Excellent written and analytical skills.

• Independent, dynamic, self-motivated and result oriented.

• Possess a positive attitude, is proactive and keen to learn.
• Possess good interpersonal and communication skills.

A chemical manufacturing firm performing export sales requires an assistant mananger for the sales admin function who is responsible for the following :

• Processing of customer orders mainly for export sales, including bank documentation like Letters of Credit, Payment against Acceptance

• Verify prices with sales person and check data accuracy in orders and invoices.

• Liaise with freight forwarders and shipping lines to negotiate for freight rates and arrange vessel bookings for shipments.

• Assist to contact customers to obtain information or to reply to customer’s email inquiries pertaining to shipment arrangements and other sales related queries via email or thru phone.

• Assist Sales Admin Manager to liaise with the Production, Store and QC department to ensure timely deliveries.

• Prepare monthly sales reports.

• Monitor payment receipts from customers and to follow up for payment as well.

• Verify invoices from Forwarders, shipping lines and other service

providers

• Supporting the sales department with administrative task as and

when required.

Recruitment

• Lead recruitment, selection and onboarding processes.

• Support manpower planning and liaise with other departments on hiring needs.

HR Operations & Employee Records

• Manage employee onboarding and offboarding processes, ensuring accurate documentation and compliance.

• Maintain up-to-date personnel files, HR databases, and employee information systems.

• Manage employee relations.

Compensation & Benefits Administration

• Oversee employee benefits, medical claims, and related HR entitlements.

• Track staff attendance, leave applications, and prepare payroll-related data for processing.

• Manage performance appraisal systems

Learning and Development

• Overseeing Learning & Development programs, including needs assessment, training plans, and budget management.

• Organise team building/bonding activities.

Asset & Policy Management

• Maintain company assets, accurate assets records and documentation.

• Review and update HR and administrative policies; ensure staff are informed of policy changes.

Strategic Planning

• Support on strategic planning and decisions that impact all management levels

• Support company’s strategic planning for entire employee lifecycle, from recruitment to performance management

• Ensure the workforce is skilled, motivated, and performing well in order to meet the company’s goals

General Administration

• Oversee day-to-day administrative operations including document management, meeting coordination, facilities management, and vendor liaison.

• Support general office maintenance and ensure a well-organized and efficient workplace environment.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Summary

You will supervise daily operations, develop and improve administrative systems, coordinate budgeting with accounting and management, manage information systems, handle front desk scheduling, maintain shop cleanliness, and liaise with customers, lawyers, and insurance companies regarding accident vehicles.

Responsibilities

• Supervise day-to-day operations to ensure smooth workflow and task completion
• Develop, review, and enhance administrative systems, policies, and procedures to improve efficiency
• Collaborate with accounting and management teams to plan and monitor budgets and expenses
• Collect, organize, and securely store information using computer and filing systems
• Manage front desk duties including scheduling appointments to support customer service
• Assist in maintaining the general cleanliness and orderliness of the shop environment
• Communicate and coordinate with customers regarding accident vehicles to facilitate resolution
• Liaise with lawyers and insurance companies to manage legal and insurance processes effectively

Preferred competencies and qualifications

• Ability to work 6 days a week including public holidays
• Background in management or a related field
• Proficiency in time, task, and resource management to meet operational demands
• Strong problem-solving, critical thinking, interpersonal, and verbal and written communication skills to handle diverse situations
• Proficiency with computers, especially MS Office, to support administrative tasks
• Capability to plan and track multiple projects and deadlines efficiently
• Familiarity with budget planning and enforcement, human resources, and customer service procedures to support operational functions

Recruitment
• Lead recruitment, selection and onboarding processes.
• Support manpower planning and liaise with other departments on hiring needs.

HR Operations & Employee Records
• Manage employee onboarding and offboarding processes, ensuring accurate documentation and compliance.
• Maintain up-to-date personnel files, HR databases, and employee information systems.
• Manage employee relations.
Compensation & Benefits Administration
• Oversee employee benefits, medical claims, and related HR entitlements.
• Track staff attendance, leave applications, and prepare payroll-related data for processing.
• Manage performance appraisal systems

Learning and Development
• Overseeing Learning & Development programs, including needs assessment, training plans, and budget management.
• Organise team building/bonding activities.

Asset & Policy Management
• Maintain company assets, accurate assets records and documentation.
• Review and update HR and administrative policies; ensure staff are informed of policy changes.

Strategic Planning
• Support on strategic planning and decisions that impact all management levels
• Support company’s strategic planning for entire employee lifecycle, from recruitment to performance management
• Ensure the workforce is skilled, motivated, and performing well in order to meet the company’s goals

General Administration
• Oversee day-to-day administrative operations including document management, meeting coordination, facilities management, and vendor liaison.
• Support general office maintenance and ensure a well-organized and efficient workplace environment.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

HR & Admin Manager (Startup Environment)

Roles & Responsibilities:

• Take full ownership of end-to-end HR operations, including recruitment, onboarding, and employee lifecycle management

• Independently manage all HR documentation, including employment contracts, policy drafting, and internal records

• Ensure compliance with Singapore employment laws and regulations

• Build and optimize HR processes, policies, and systems from the ground up

• Maintain accurate, organized, and confidential employee records

• Support payroll coordination and liaise with external vendors (e.g. payroll providers, recruitment agencies)

• Work closely with management to support hiring, team development, and organizational needs

• Provide administrative and executive support when required, especially in the early stage of the company

• Assist with coordination tasks, scheduling, and ad-hoc business support as needed

Requirements:

• Minimum Diploma or above in Human Resources, Business Administration, or related disciplines

• At least 3 years of relevant HR experience, with strong hands-on operational exposure

• Proven ability to work independently with high efficiency and strong execution

• Highly organized, detail-oriented, and capable of handling documentation with precision

• Good understanding of Singapore labor laws and HR practices

• Strong sense of responsibility, integrity, and confidentiality

• Entrepreneurial mindset, adaptable and willing to take on multiple responsibilities in a startup environment

• Able to work in a flexible schedule, responsive and available when required

Preferred Qualifications

• Possess a valid Singapore Class 3 driving license (preferred)

• Open to occasional travel when required

• Experience in startups, investment firms, or tech-related companies is highly advantageous

• Comfortable taking on hybrid responsibilities (HR + administrative support) in a growing team

• Familiar with HR systems and digital tools

Position Overview

This role is to manage all human resources and administrative functions. The successful candidate will play a key role in supporting day-to-day operations, ensuring HR compliance, and maintaining smooth administrative workflows across the organization.

Key Responsibilities

Work Environment

• Maintain a safe and positive work environment, and ensuring compliance with local employment laws, company policies and regulatory requirements.

Recruitment

• Lead recruitment, selection and onboarding processes.

• Support manpower planning and liaise with other departments on hiring needs.HR Operations & Employee Records

• Manage employee onboarding and onboarding processes, ensuring accurate documentation and compliance.

• Maintain up-to-date personnel files, HR databases, and employee information systems.

• Manage employee relations.

Compensation & Benefits Administration

• Oversee employee benefits, medical claims, and related HR entitlements.

• Track staff attendance, leave applications, and prepare payroll-related data for processing.

• Manage performance appraisal systems

Learning and Development

• Overseeing Learning & Development programs, including needs assessment, training plans, and budget management.

• Organise team building/bonding activities.

Asset & Policy Management

• Maintain company assets, accurate assets records and documentation.

• Review and update HR and administrative policies; ensure staff are informed of policy changes.

Strategic Planning

• Support on strategic planning and decisions that impact all management levels

• Support company’s strategic planning for entire employee lifecycle, from recruitment to performance management

• Ensure the workforce is skilled, motivated, and performing well in order to meet the company’s goals

General Administration

• Oversee day-to-day administrative operations including document management, meeting coordination, facilities management, and vendor liaison.

• Support general office maintenance and ensure a well-organized and efficient workplace environment.

And other ad-hoc duties as assigned by the company

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.

• Familiarity with Singapore employment laws, MOM regulations, and HR best practices.

• Proficient in Microsoft Office (Word, Excel, Outlook); experience with HRIS systems is an advantage.

• Strong interpersonal, written, and verbal communication skills.

• Highly organized, meticulous, and able to handle confidential information with discretion.

• Capable of working independently and managing multiple priorities effectively.

Working hours:

Mon to Fri 8.30am - 5.30pm

Position title : Office Admin Executive / Manager

Location: 3 Fusionopolis Way (Near to One-North MRT)
Working Days: Mon - Fri | 9:30AM-630PM, with 1hr for lunch
Salary : $3000 - $5000 (Depends to experiences)

Job Description

• Take full ownership of front desk, office administration, and daily office operations.

• Handle reception duties, including calls, visitors, couriers, and general enquiries.

• Manage office maintenance and vendor coordination, ensuring smooth day-to-day operations.

• Provide comprehensive administrative support, including filing, documentation, scheduling, and meeting arrangements.

• Support the Director directly on business coordination, calendar management, travel arrangements, and occasional personal matters.

• Liaise with external vendors, building management, and service providers.

• Handle ad-hoc tasks and ensure all office matters are well managed.

Requirements

• Proven experience in office administration / office management / executive assistant roles.

• Prior exposure to financial services / fintech environment is an advantage, but not mandatory.
  

  If you are keen to apply, please send me your resume and job applied for on WhatsApp at 8093 8699 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

  ❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.
• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.
• Liasing with external client with regards to BPO (e.g. customer service for staff replacement)
• Task to explore set-up for a branch office in other countries (e.g., office location, registration, administrative process).
• Other tasks that may be assigned by supervisor or director.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Office Manager / Executive Assistant

• Location: Near to One-North MRT
• Working Days: Mon - Fri | 9:30AM-630PM, with 1hr for lunch
• Salary : $3000 - $5000 (Depends to experiences)

Job Description

• Take full ownership of front desk, office administration, and daily office operations.

• Handle reception duties, including calls, visitors, couriers, and general enquiries.

• Manage office maintenance and vendor coordination, ensuring smooth day-to-day operations.

• Provide comprehensive administrative support, including filing, documentation, scheduling, and meeting arrangements.

• Support the Director directly on business coordination, calendar management, travel arrangements, and occasional personal matters.

• Liaise with external vendors, building management, and service providers.

• Handle ad-hoc tasks and ensure all office matters are well managed.

Requirements

• Proven experience in office administration / office management / executive assistant roles.

• Prior exposure to financial services / fintech environment is an advantage, but not mandatory.