Total 707 Manager technical support engineer job vacancies in Australia

Software Development Engineering / Manager

Responsible for both technical leadership and team management to ensure software systems are delivered effectively.

Job Scope

System Design & Architecture

• Define overall system structure(database, backend, frontend, integrations)

• Ensure scalability, security, and performance

• Choose tech stack (e.g., PostgreSQL,APIs, cloud hosting)

• Review and approve technical designs

Development Oversight

• Lead the development team(developers, UI/UX, QA)

• Break down requirements into tasks

• Review code quality and enforce standards

• Ensure timelines are met

( ensure the whole system is built correctly )

Project Management

• Track progress and resolve delays

• Communicate updates to stakeholders

Quality Assurance & Testing

• Ensure system is tested before launch

• Define testing process:

• User testing

• Performance testing

• Bug tracking

Security & Compliance

• Ensure data security (important for HR records)

• Manage access control (roles: contractor, supervisor, approver)

• Ensure backup & recovery systems

About STTGDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

We are looking to add an Admin, Office & Case Support Executive / Manager to join our growing Criminal Defence and Family Law practice.

This is a dynamic and multifaceted role for someone who enjoys client communication, organisation, problem-solving, and improving how work gets done.

You will serve as a key point of contact for clients, coordinate case-related communications and updates, support lawyers with case management and administrative matters, and help the firm leverage technology and AI tools to improve productivity and client service.

This role is ideal for someone who enjoys taking ownership, keeping things organised, finding solutions, and ensuring no important details fall through the cracks.

RESPONSIBILITIES

Administration & Office Management

• Manage file-opening procedures, conflict checks and client onboarding processes
• Prepare invoices, receipts and payment records
• Track bills, expenses and administrative documentation
• Maintain office filing systems, databases and records
• Coordinate office supplies, equipment and general administrative requirements
• Manage calendars, appointments, scheduling and meeting logistics
• Use AI and modern productivity tools to review, organise, summarise and extract key information from documents, emails and case materials
• Assist with drafting, proofreading, rewriting and improving emails, letters, reports, meeting notes and internal documentation
• Identify action items, key deadlines, risks and follow-up tasks from meetings, discussions, correspondence and case updates
• Assist in improving workflows, systems, templates, automations and operational processes to enhance productivity, organisation and client service
• Continuously look for practical ways to streamline work, improve efficiency and support the firm's day-to-day operations

Client Communications & Relationship Management

• Build and maintain strong relationships with clients through professional, empathetic and responsive communication
• Respond promptly and professionally to client enquiries, messages, concerns and feedback via phone, video calls, WhatsApp, email and other communication channels
• Provide regular updates to clients regarding the progress of their matters
• Escalate urgent, sensitive or complex matters internally in accordance with firm protocols
• Facilitate communication between clients, lawyers, Courts and third parties

Case Support & Coordination

• Coordinate and manage case-related communications, updates, follow-ups and action items
• Prepare case summaries, timelines, meeting notes, call briefs and follow-up reports
• Monitor email inboxes, Court notification systems and internal task trackers for new developments, deadlines and action points
• Maintain accurate and well-organised client files, records and documentation
• Track Court dates, filing deadlines, appointments, consultations and key milestones
• Support lawyers with preparation of materials for meetings, consultations and Court attendances
• Follow structured workflows, SOPs and checklists to ensure matters are progressed efficiently and accurately

REQUIREMENTS

• Strong organisational skills with exceptional attention to detail
• Ability to manage multiple priorities, deadlines and ongoing matters simultaneously
• Confident handling clients, communications and administrative responsibilities in a professional environment
• Comfortable working independently while remaining highly collaborative within a team
• Resourceful, proactive and solutions-oriented mindset
• Strong time management skills with the ability to prioritise effectively
• Reliable, disciplined and accountable, with a strong sense of ownership and follow-through
• Customer service-oriented and genuinely committed to helping clients
• Proficient in Microsoft Office, Outlook, Word, Excel and common business applications
• Comfortable learning and using AI tools such as ChatGPT, Claude, Gemini, Perplexity and other productivity platforms
• Tech-savvy and curious about leveraging technology, automation and AI to improve workflows and efficiency
• Prior experience in administration, client service, legal support, operations, project coordination or case management will be an advantage
• Experience in a law firm, professional services environment or client-facing role is beneficial but not essential

We look for candidates who are driven, self-motivated and resourceful, and who share our desire to build a purpose-driven law practice based on our values:

• Empathy: We will understand what you are going through and show compassion in helping you.
• Integrity: We will always do the right thing, because the time is always right to do what is right.
• Humility: We will put our ego aside and listen to your opinions and feedback because we can always do better.
• Courage: We will act without fear or favour, knowing that we are empowered with our team’s full support.
• Tenacity: We will persevere and work even harder when the going gets tough, when no one else is looking and everyone else quits.
• Ownership: We will be accountable for our actions, and we will not turn away from responsibility.
• Teamwork: We will support and stand alongside our team in every test and triumph.
• Purpose: This is not ‘a’ job; this is ‘OUR’ job. We are grateful to have it, and we take pride in everything we do.

If you would like to apply, please send the following to jonathan.wong@tembusulaw.com:

• CV / resume
• Recent photograph
• Current / last drawn salary
• References or testimonials

Only candidates selected for interviews will be notified. Thank you.

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

A1 MAIN CONTRACTOR, well established construction company, seeking an experienced Civil & Structural professional to support planning, coordination, and technical delivery of building projects.

Candidates at Senior Engineer, Assistant Manager, or Manager level are welcome, depending on experience and capability.

Overview

This role will be responsible for planning, technical coordination, and structural engineering support for Civil & Structural works. The successful candidate will work closely with project, design, and site teams to ensure constructability, resolve technical issues, and support timely project delivery.

• Support planning and coordination of Civil & Structural works for building projects

• Prepare and review concrete body plans, construction sequencing, and methodologies

• Carry out basic structural design calculations and checks for RC and steel structures

• Review C&S drawings and identify design, coordination, and constructability issues

• Raise and manage RFIs, technical queries, and alternative proposals to resolve site issues

• Coordinate with structural consultants, subcontractors, and internal teams on technical matters

• Provide technical support for structural steel works, including sequencing and interfaces

• Assist in monitoring progress and resolving technical constraints affecting schedule

• Participate in coordination meetings and contribute technical input to the project team

• For Assistant Manager / Manager level:

  • Provide guidance to junior engineers

  • Support the Project Manager in technical planning and decision-making

Requirements

• Degree in Civil / Structural Engineering or related discipline

• 5 years of relevant experience in Civil & Structural works for building projects
  (More experienced candidates may be considered at Manager level)

• Able to prepare concrete body plans and perform basic structural design checks

• Familiar with reinforced concrete construction and site coordination
  

  How to Apply Click Apply now or send your resume directly to Talent@BuildBridgePartners.com
  

  
  
  

  
  
  

  EA Name: BuildBridge Partners Pte Ltd

  EA License No: 25C2918

  EA Reg No: R1551092 Khoo Yan Jie

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites suitable applications for the position of Unit Head, Research Support and Grants Management, Office for Research. The Research Support and Grants Management Unit manages pre and post award administration of internal and external research grants, enabling NIE faculty to secure research funding and administer grants effectively in compliance with funding and institutional requirements. The unit also oversees all Research Support functions in capacity building faculty staff. As the Unit Head of RSGM, you will lead a team overseeing research support, grants management and administration and play a key leadership role in providing strategic oversight and direction in strengthening institutional research capabilities and drive NIE’s strategic research agenda.

Responsibilities

• Provide strategic leadership and oversight of the Research Support and Grants Management Unit within the Office for Research.

• Work closely with the Dean, Associate Deans and Assistant Deans in strategic planning and implementation of research support and grants management initiatives.

• Ensure alignment of unit activities, processes and initiatives with NIE’s institutional priorities and research agenda.

• Bridge and integrate research support and grants management functions to ensure coherent and effective operations.

• Provide guidance and advisory support to team members on research support, grants administration and related operational matters.

• Liaise with academic departments, research centres, administrative units and external parties on grants-related matters.

• Oversee grants management compliance, audit readiness and adherence to funder and institutional guidelines.

• Prepare and present reports on grants matters, research funding and research support initiatives to senior management and stakeholders.

• Lead the planning, coordination and implementation of research support initiatives and capacity-building programmes.

• Represent the unit in roadshows, presentations and engagement sessions on research support initiatives.

• Work with academic departments to promote and implement research support programmes and related activities.

• Oversee the administration of Education Research Funding Programme (ERFP) and non-ERFP grant programmes.

• Coordinate research data management and governance matters where relevant.

• Drive process reviews and improvements, including the adoption of AI initiatives, to strengthen governance, operational efficiency and service delivery.

• Oversee and maintain standard operating procedures, ensuring workflows remain current and effective.

• Supervise, mentor and support the team to ensure operational excellence and strategic alignment.

• Plan team workload, support capacity building and promote continuous professional development.

• Support in any other duties, as assigned by the reporting officer.

Requirements

• A University Degree.

• Minimum 5 to 8 years of relevant experience in research administration, grants management, research support, policy coordination, or a similar administrative leadership role.

• Knowledge of audit, risk, and compliance frameworks related to grants and research administration.

• Strong analytical and problem-solving skills, with the ability to review processes and implement improvements.

• Excellent written and verbal communication skills, including the ability to prepare reports, briefs, presentations, and updates for senior management.

• A strong team lead who is highly motivated and also able to collaborate within and across teams.

• Strong interpersonal and relationship management skills.

• Integrity and discretion when handling confidential information.

• Proficient in using Microsoft Office applications and administrative systems relevant to grants or research operations.

Application 

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their home to the NIE campus. This is subject to the availability of seats.

• Well Established Company
• Basic Salary $5000 to $7000 + AWS + VB
• Working location: North-East Singapore
• Career progression opportunities
• Exposure to large-scale infrastructure and industrial automation projects

About the role

Manage and deliver SCADA, PLC, telemetry and industrial automation projects from initiation to completion, coordinating engineering design, procurement, installation, testing and commissioning activities across large-scale infrastructure and industrial automation projects.

Key responsibilities

• Manage and deliver SCADA, PLC, telemetry and industrial automation projects from initiation to completion.

• Coordinate engineering design, procurement, installation, testing and commissioning activities.

• Liaise with clients, consultants, subcontractors and internal stakeholders to ensure project objectives are achieved.

• Monitor project schedules, budgets, resource planning and project risks.

• Review technical documentation including control philosophies, I/O lists, network architecture and engineering drawings.

• Lead Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), commissioning and system handover activities.

• Ensure compliance with project specifications, quality standards and safety requirements.

• Prepare project progress reports and provide regular updates to management and clients.

• Manage variation orders, claims, project documentation and commercial matters.

• Support troubleshooting, system integration and operational readiness activities.
  

About you

• Degree or Diploma in Electrical Engineering, Electronics Engineering, Control & Instrumentation, Mechatronics or related discipline.

• Experience in SCADA, PLC, telemetry, industrial control systems, automation or ELV projects.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

The role requires the applicant to design and conceptualise the integration of multiple physical security solutions to ensure solutions are cost effective, scalable and aligned to customers security needs.

• Collaborate Closely with the sales team to understand the clients requirements for physical security needs and requirements.

• Support and provide technical solutioning and support during the pre-sales process supporting the sales team during tenders for solutioning, costing and validation, including, product demonstrations, technical presentations, proof-of-concept activities, technical specifications, integration plans and compliance.

• Design and propose comprehensive integrated physical security solutions including but not limited to access control solutions, surveillance systems, ingress protection solutions.

• Collaborate closely with the project team to hand over the design concept, costing, etc for the next phase of project implementation.

• Work together with industry partners and vendors to ensure proposed solutions are robust in design and up-to date.

Requirements

Qualifications:

• Education: Bachelor’s degree in IT, Security, Engineering, or a related field.

• Experience: 5 years of experience in Integrated physical security pre-sales, system integration, or a related technical field.

• Relevant Skills:

  • Team Player with strong analytical and excellent problem-solving skills.

  • Ability to multi-task during peak season 

  • Strong presentation and communication skills

  • Strong understanding of Integrated physical security platforms and technologies

Licence no: 12C6060

[What the role is]

The Digital Solution Engineer plays a key role in supporting ITE’s digitalisation initiatives by designing, developing, implementing, and supporting digital applications and automated solutions. The role is involved throughout the full software development life cycle, ensuring that systems are secure, reliable, and aligned with business requirements.

[What you will be working on]

You will be expected to:

• Develop, configure, test, and support digital applications across the system life cycle.
• Implement solutions using both traditional development and low‑code platforms.
• Support automation initiatives, including workflow automation and robotic process automation (RPA).
• Analyse and resolve technical issues during development, testing, and production support.
• Ensure system quality, security, and performance standards are met.
• Prepare and maintain basic technical and process documentation.
• Work with stakeholders to understand requirements and translate them into system solutions.
• Support project activities and other tasks related to digitalisation initiatives as assigned.

[What we are looking for]

• Possess suitable credentials in Information Technology or equivalent qualifications.
• Experience in the analysis, design, implementation, and support of medium to large‑scale, complex applications.
• Working knowledge of two or more of the following technology domains:Programming Languages: Python, Java, C#, PHP, JavaScriptDatabases & Integration: SSIS, Microsoft SQL Server, MySQLWeb & Cloud Platforms: ASP.NET, Microsoft Azure (Azure App Service, Azure Functions), or other enterprise cloud platformLow‑Code Platforms: Power Apps, OutSystemsRPA Tools: Power Automate, UiPath, Automation Anywhere
• Experience in DevOps practices and Agile software development methodologies is an advantage.
• Experience in implementing Power BI and other visualisation tools is an advantage
• Able to communicate effectively to stakeholders, gather customer requirements and translating them into functional specifications 
• Able to collaborate effectively across functions, working with business and technical teams to deliver user‑centred digital solutions.
• Demonstrate initiative and ownership in delivering quality solutions.

The Technical Manager (SCADA) is responsible for providing overall technical leadership and governance for SCADA systems in MRT / rail projects, from system concept and design through integration, testing, commissioning, and handover. This role ensures technical integrity, compliance with rail standards, and effective coordination across engineering teams, vendors, and customers, while supporting successful project delivery.

Key Responsibilities

Technical Leadership & Governance

• Lead and oversee the technical design, architecture, and integration of SCADA systems for MRT projects.
• Act as the technical authority for SCADA, PLC, and related control systems, ensuring compliance with project specifications, rail standards, and safety requirements.
• Review, approve, and manage engineering deliverables including system architecture, interface designs, drawings, software designs, and technical documentation.
• Define and enforce technical standards, best practices, and QA/QC processes across the project lifecycle.

System Design, Integration & Delivery

• Oversee the implementation of SCADA/PLC systems from conceptual design through programming, integration, testing, and commissioning.
• Manage and coordinate hardware and software integration, including system interfaces with other railway subsystems (e.g. signaling, power, OCC, depot systems).
• Supervise Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning activities at factory and site locations.
• Ensure robust change management for application software, configurations, hardware deployment, and system upgrades.

Stakeholder & Project Interface

• Interface closely with customers, consultants, project managers, and internal teams on all technical matters.
• Support technical discussions, design reviews, technical workshops, and issue resolutions with clients and authorities.
• Provide clear technical input to support project planning, risk management, and problem resolution.
• Prepare and review technical reports, presentations, and compliance documentation.

Team Management & Capability Development

• Provide technical guidance, mentoring, and supervision to project engineers and engineering teams.
• Allocate and coordinate technical resources to meet project milestones and quality objectives.
• Drive knowledge sharing, lessons learned, and continuous improvement within the SCADA engineering team.

Troubleshooting & Risk Management

• Lead complex system troubleshooting, root cause analysis, and resolution of critical technical issues.
• Identify technical risks early and define mitigation strategies to minimize impact to schedule, cost, and system performance.
• Support maintenance, defect rectification, and system stabilization activities where required.

Ideally, you should possess

• Bachelor’s Degree in Electrical, Electronic Engineering, or related discipline.
• Minimum 8–12 years of experience in PLC/SCADA systems, with significant exposure to railway or MRT projects.
• Proven experience in technical leadership or lead engineer roles for large, complex SCADA or control systems.
• Strong knowledge of PLC/SCADA architectures, system integration, and interfaces in mission‑critical environments.
• Experience with PLC programming and safety‑critical system requirements.
• Proficient in Siemens and Schneider PLC platforms.
• Strong ability to read, review, and interpret electrical schematics, system architecture diagrams, and technical specifications.
• Excellent coordination, communication, and stakeholder management skills.
• Able to work under pressure, manage multiple priorities, and lead technical teams effectively.
• SCADA System Architecture & Integration
• Technical Authority & Design Governance
• Rail/MRT Systems Knowledge
• PLC & Safety PLC Expertise
• Testing, Commissioning & Assurance
• Technical Risk & Change Management
• Team Leadership & Mentoring

Responsibilities

• Manage the overall operation, maintenance, reliability, andcontinuous improvement of security systems in the data centre environment,including CCTV, access control, intrusion alarm, intercom, visitor management,and associated monitoring platforms etc
• Develop and implement Planned Preventive Maintenance (PPM)schedules for security systems and ensure all activities are carried out inaccordance with manufacturers’ recommendations, site security procedures,workplace safety requirements, and contractual obligations.
• Lead fault response, troubleshooting, and recovery forcritical security system failures with timely escalation during criticalincidents.
• Review system health, asset condition, lifecycle risks,firmware/software support status, and obsolescence concerns, and recommendrepair, replacement, upgrade, or migration plans to maintain system integrityand resilience.
• Coordinate with relevant stakeholders to ensure securitysystem works are executed without compromising site operations, uptime, safety,or compliance.
• Plan and manage installation, expansion, upgrading, andA&A works for security systems, including design review, technicalsubmittals, testing and commissioning, method statements, MOPs, and as-builtdocumentation.
• Work closely with vendors and contractors on specialistmaintenance, breakdown rectification, software support, spare strategy,warranty claims, and service performance, ensuring timely response andcompliance with SLA/KPI requirements.
• Prepare incident reports, technical findings, root causeanalysis, and corrective action plans for security-related faults, systemoutages, unauthorized access events, and operational deviations.
• Manage inventory of critical spares, consumables, tools,licenses, and support subscriptions required for continuous operation of thesecurity systems in a mission-critical environment.
• Participate in audits, client reviews, emergency drills, andsite inspections, ensuring security systems and related work activities complywith data centre house rules, permit-to-work requirements, cybersecuritycontrols, and the highest prevailing market standards for safety andoperational discipline.
• Supervise security system technicians and service partnersonsite, ensuring work quality, documentation, housekeeping, safe workpractices, and adherence to approved RAMS, PTW, LOTO, and site accessrequirements.
• Provide 24/7 technical support and leadership during majorincidents affecting physical security systems that may impact site operations,regulatory compliance, or customer confidence.

Requirements

• Degree/Diploma in Electrical Electronic Engineering/Mechatronics, with at least 3 years of relevant experience in security systems,preferably in data centre, critical facility, or high-security environment.
• Strong understanding of CCTV, access control, intrusionalarm, structured cabling, controller architecture, software configuration, andintegration with network or building systems.
• Able to interpret drawings, single-line schematics, devicelayout plans, cause-and-effect logic, technical manuals, and method statementswith high level of accuracy and attention to detail in execution anddocumentation.
• Familiarity with data centre operational discipline, criticalenvironment change control, incident escalation, and service continuityexpectations.
• Knowledge of workplace safety requirements, permit-to-workcontrol, work at height, lock out/tag out, and safe execution in liveoperational environments.
• Certificationin workplace safety (eg. WSQ, WSH) and security-system-related training will be an advantage.

Job Description

Overall Purpose of the Role

The Technology & Development Manager leads cross-functional activities to bring products from design to stable mass production. This role owns NPI (New Product Introduction), manages material/BOM changes, and drives Auto‑Prod (Authorization for Production) readiness to ensure operational robustness, quality assurance, and compliance with manufacturing standards. The Industrialization Manager ensures that factory readiness, process capability, and documentation are aligned for controlled production release and successful ramp

Key Responsibilities

The job holder shall at all times during employment with the company, respect and comply with the Thales Quality, Health, Safety, Environmental & Security requirements during the performance of his/her duties

Leadership & People Management

• Lead and develop a small team of engineers (Manufacturing Engineers, Industrialization Engineers, or Process Engineers).

• Provide coaching, technical guidance, performance feedback, and career development support.

• Allocate resources to NPI projects, ECO validation, Auto‑Prod readiness, and cost‑reduction activities.

• Build strong engineering capability in process validation, documentation, and problem solving.

New Product Introduction (NPI)

• Own end-to-end NPI industrialization: gate reviews, factory readiness and ramp-to-stable production.

• Drive cross-functional alignment on build schedules, material readiness, test strategy, and quality gates.

• Monitor NPI KPIs (yield, scrap, OEE, cycle time) and implement improvement plans to meet launch targets.

Material / BOM Changes (ECO & ECN)

• Govern the Engineering Change Order (ECO) process for materials, specifications, and process changes.

• Conduct impact analyses covering quality, reliability, cost, capacity, delivery, and compliance.

• Ensure accurate PLM/ERP updates for BOMs, routings, work instructions, and effective-dated changes.

• Drive communication of change readiness and cut-in planning across internal and external stakeholders.

Auto‑Prod (Authorization for Production)

• Own the Auto‑Prod process for controlled release of new build (devices) into production.

• Verify process capability and stability meet defined criteria prior to sign-off.

• Lead cross-functional closure of outstanding issues before granting production authorization.

Product Certification

• Lead product certification readiness for all new products and major changes (e.g., VISA Innovation, Mastercard CSI).

• Coordinate with external laboratory identify applicable standards

• Ensure samples, test plans, and supporting documentation are prepared and submitted to certification bodies.

• Manage certification timelines to align with NPI and mass production schedules.

• Review test outcomes, drive corrective actions for failures, and ensure successful re‑testing.

• Maintain certification records and ensure factory processes remain compliant throughout the product lifecycle.

Cost Reduction Initiatives

• Lead cost reduction initiatives while safeguarding performance, quality, and reliability.

• Identify and evaluate alternate materials or components to reduce cost or mitigate supply chain risk.

• Partner with Supply Chain and Finance to quantify savings and validate cost models.

• Ensure documentation, BOM changes, and approvals are completed per process.

• Track cost reduction pipeline, savings realization, and implementation timelines

Job Requirements

Skills & Competencies

Technical Skills

• Strong industrialization/NPI background with process validation expertise.

• Proficiency in PFMEA, Control Plan, APQP/PPAP, DOE, SPC, and statistical analysis.

• Experience in product certification and regulatory compliance.

• Knowledge of alternate material qualification and cost-reduction engineering.

• Familiarity with PLM (Agile/Windchill/Teamcenter) and ERP (Oracle).

• Strong data analytics skills using Minitab, JMP, Power BI, or Excel.

Leadership & Soft Skills

• Proven experience leading small engineering teams.

• Strong communication, stakeholder management, and cross-functional influence.

• Effective problem-solving (8D, DMAIC, 5-Why) and decision-making under pressure.

• Ability to manage multiple programs concurrently.

Behavioral

• Collaborative leadership—able to influence without authority.

• Continuous improvement mindset

Education, qualifications, and special training

• Bachelor Degree in Electrical, Microelectronic or Mechanical Engineering.

Experience

• 5 years of experience in NPI/industrialization/manufacturing engineering.

• Experience managing engineers or leading project teams.

• Certifications such as Six Sigma Green/Black Belt, PMP, or CQE preferred.

Role Overview

H3 Zoom is seeking a Technical Project Manager to join our Project Delivery and Operations team. This role is suited for a technically grounded project leader with experience in civil/building works, façade or building inspections, and operational project delivery.

The Technical Project Manager will play a key role in the planning, coordination, execution, quality control, and successful delivery of inspection and asset-condition projects. The role requires close collaboration with the project delivery, field operations, AI, engineering, and customer-facing teams to ensure projects are delivered safely, efficiently, and to the required technical and regulatory standards.

This position is expected to be operationally involved, not just administratively managing timelines. The candidate should be comfortable working across site operations, technical review, project coordination, client discussions, subcontractor management, and reporting workflows from a civil engineering and project management perspective.

Key Responsibilities

Project Delivery & Operations

• Lead and coordinate the end-to-end delivery of façade, interior, and related inspection projects from mobilisation to final submission and close-out.

• Work closely with the Project Delivery and Operations teams to plan site activities, inspection schedules, manpower deployment, and execution timelines.

• Track project milestones, deliverables, risks, dependencies, and resource utilisation to ensure on-time and high-quality delivery.

• Support day-to-day operational decision-making to resolve delivery bottlenecks, technical issues, and coordination gaps.

• Ensure projects are executed in accordance with internal SOPs, client requirements, and relevant regulatory or technical standards.

Technical Review & Engineering Coordination

• Review inspection findings, technical commentaries, defect classifications, and report outputs from a civil/structural/building perspective.

• Validate the completeness and technical quality of AI-assisted or team-prepared inspection outputs before client issuance or submission.

• Provide engineering judgment on defect observations, condition assessment logic, and report consistency.

• Work with internal technical teams to improve inspection methodology, defect tagging logic, QA/QC workflows, and reporting templates.

Regulatory, Reporting & Compliance

• Support the preparation, coordination, and submission of reports and documentation for BCA and other relevant authorities where required.

• Ensure inspection reports and technical documentation are aligned with applicable guidelines, standards, and submission requirements, including TR 78 where relevant.

• Address technical queries from clients, consultants, or regulators in a timely and professional manner.

• Maintain proper project documentation, audit trails, and quality records.

Quality Assurance / Quality Control

• Provide QA/QC oversight across project outputs, including sample checks, review workflows, defect commentary consistency, and final deliverables.

• Support and improve internal review processes for inspection data, report quality, and operational execution standards.

• Identify recurring quality issues and drive corrective and preventive improvements across delivery workflows.

Cross-Functional & Stakeholder Management

• Coordinate with internal teams including Field Operations, AI/Engineering, Customer Success, and Product to ensure aligned project execution.

• Manage communication with clients, consultants, subcontractors, and external partners on delivery matters.

• Oversee subcontractor coordination where applicable and support the gradual internalisation and standardisation of critical delivery workstreams.

• Act as a bridge between technical requirements, site realities, and operational execution.

Team Support & Continuous Improvement

• Provide guidance to inspection, and operations staff on technical interpretation, reporting quality, and project execution standards.

• Contribute to the development of scalable workflows, playbooks, templates, and operational best practices.

• Support continuous improvement initiatives in project delivery, reporting automation, resource planning, and inspection operations.

Requirements

Qualifications & Experience

• Degree in Civil Engineering, Structural Engineering, Building, Construction Management, or a related discipline.

• Minimum 5 years of relevant experience in project delivery, building inspection, façade works, structural assessment, consultancy, or related technical operations.

• Strong understanding of building defects, condition assessment, technical reporting, and project coordination within the built environment sector.

• Experience in managing operational delivery across multiple stakeholders, timelines, and technical workstreams.

• Familiarity with Singapore regulatory requirements, submission processes, and industry standards related to building inspections is preferred.

• Experience working with consultants, contractors, property owners, or public-sector built environment projects is an advantage.

Skills & Competencies

• Strong project management capability with the ability to manage both planning and on-the-ground execution.

• Able to interpret technical findings and translate them into structured project and reporting outcomes.

• High attention to detail in QA/QC, documentation, and technical review.

• Strong coordination and communication skills across technical, operational, and client-facing environments.

• Comfortable working in a fast-paced, cross-functional environment involving technology, operations, and engineering teams.

• Familiarity with drone-based inspection workflows, digital inspection platforms, or AI-assisted reporting tools is a plus.

Required

• Experience in façade inspection, structural consultancy, or asset-condition assessment.

• Registered Professional Engineer (PE) status is mandatory for designated submission or endorsement responsibilities.

• Experience with digital transformation, inspection technology platforms, or workflow/process improvement initiatives is a plus.

What Success Looks Like

• Projects are delivered on time, on quality, and with strong operational control.

• Technical outputs and reports are consistent, defensible, and submission-ready.

• Coordination between project delivery, operations, and technical teams is smooth and proactive.

• Quality issues are identified early and resolved systematically.

• Delivery workflows become more scalable, repeatable, and efficient over time.

The Assistant Manager, Technical responsible in leading the technical coordination and design management aspects of construction projects.

• Lead and manage a team of Design/Coordination Engineers in coordinating design drawings with consultants that complies with authorities regulations and project specifications.

• Act as the key liaison between consultants, clients, contractors, and authorities on all design-related matters.

• Guide the team in preparing technical submissions such as shop drawings, materials approval, and method statements for construction.

• Coordinate and track submission processes to local authorities to ensure compliance and approvals.

• Take the lead in resolving design and technical issues encountered during construction by liaising effectively with Architectural and M&E teams, consultants, and relevant authorities to ensure resolution.

• Review and address technical queries by raising Requests for Approval (RFA) and Requests for Information (RFI) to respective parties for design clarification.

• Initiate and evaluate value engineering proposals that enhance project delivery in terms of cost-effectiveness, safety, constructability, and quality.

Job Requirements:

• Degree in Civil/ Structural Engineering with minimum 6 years’ relevant working experience within a construction or engineering consultancy environment.

• Strong knowledge of local building codes, authority regulations, and construction methodologies

• Independent, analytical, highly motivated with excellent team spirit and interpersonal skills

• Candidates with 'Design for Safety for Professionals' certification will be added advantage