Total 3,336 Senior Executive technical support engineer job vacancies in Australia

Position: Sales Engineer / Sales Executive (FEMALE/MALE)

Head Count: 2

Tenure: Permanent

Remuneration: Basic Salary, Bonus, Commission Based,

Other Benefits ( Car & Travelling Allowance, Medical )

About Industrial Filtration Sdn Bhd:

We're not just selling filters; we're providing critical solutions for heavy industries across Asia. For over 30 years, we've been a trusted partner to major brands, helping them optimize their processes and protect their operations. We're experiencing rapid growth and are looking for a driven sales professional to join our team and contribute to our continued success.

What You'll Do:

• Impact: Develop and execute sales strategies to expand our market share within key industry segments (dust filtration, water treatment, chemical process).
• Build Relationships: Cultivate and manage relationships with key decision-makers at leading companies.
• Solve Problems: Understand customer needs and provide tailored filtration solutions that address their specific challenges.
• Drive Growth: Identify and pursue new business opportunities, contributing directly to the company's revenue goals.
• Collaborate: Work closely with our technical and marketing teams to deliver exceptional customer service and support.

What Awaits You:

• Growth Potential: Be part of a rapidly expanding company with significant opportunities for career advancement. We invest in our employees and provide ongoing training and development.
• Impactful Work: Contribute to critical industries and make a real difference in how companies operate.
• Supportive Environment: Join a collaborative team of experienced professionals who are passionate about what they do.
• Competitive Rewards: Enjoy a competitive salary and benefits package, including a generous commission structure, car allowance, and comprehensive medical insurance.

What You'll Bring:

• Passion for Sales: A driven and results-oriented mindset with a proven track record of success (or strong potential for success if a fresh graduate).
• Industry Knowledge: Familiarity with the filtration industry or related sectors (dust collectors, water treatment, chemical processing, F&B) is a plus.
• Communication Skills: Excellent verbal and written communication skills in English.
• Problem-Solving Abilities: A knack for understanding customer needs and developing effective solutions.
• Team Player: Ability to collaborate effectively with internal teams and build strong relationships with customers.
• Education: Diploma/Bachelor's degree in any field (Engineering or related field preferred). Fresh graduates with a strong drive are encouraged to apply!

What We Offer:

• Competitive Compensation: Attractive base salary + generous commission structure.
• Comprehensive Benefits: Medical, dental, and vision insurance, car allowance, and travel allowance.
• Growth Opportunities: Clear career paths and opportunities for professional development.
• Dynamic Environment: Be part of a fast-paced, innovative company.
• Impactful Work: Contribute to a vital industry and make a real difference.

Ready to make a difference? Apply today and join our growing team! Submit your resume and cover letter to enquiry@infil.com.my

(Application Process - You will be asked the following questions):

1. What is your work authorization status in Malaysia?
2. How many years of experience do you have in sales (including sales engineering, executive, or business development roles)?
3. How would you rate your English language proficiency (e.g., Native, Fluent, Proficient, Conversational, Basic)?
4. What is your expected monthly basic salary range?
5. Which Microsoft Office products are you proficient in?
6. Are you willing to travel regionally when required?

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave

Position: Sales Engineer / Sales Executive (FEMALE/MALE)

Head Count: 2

Tenure: Permanent

Remuneration: Basic Salary, Bonus, Commission Based,

Other Benefits ( Car & Travelling Allowance, Medical )

About Industrial Filtration Sdn Bhd:

We're not just selling filters; we're providing critical solutions for heavy industries across Asia. For over 30 years, we've been a trusted partner to major brands, helping them optimize their processes and protect their operations. We're experiencing rapid growth and are looking for a driven sales professional to join our team and contribute to our continued success.

What You'll Do:

• Impact: Develop and execute sales strategies to expand our market share within key industry segments (dust filtration, water treatment, chemical process).
• Build Relationships: Cultivate and manage relationships with key decision-makers at leading companies.
• Solve Problems: Understand customer needs and provide tailored filtration solutions that address their specific challenges.
• Drive Growth: Identify and pursue new business opportunities, contributing directly to the company's revenue goals.
• Collaborate: Work closely with our technical and marketing teams to deliver exceptional customer service and support.

What Awaits You:

• Growth Potential: Be part of a rapidly expanding company with significant opportunities for career advancement. We invest in our employees and provide ongoing training and development.
• Impactful Work: Contribute to critical industries and make a real difference in how companies operate.
• Supportive Environment: Join a collaborative team of experienced professionals who are passionate about what they do.
• Competitive Rewards: Enjoy a competitive salary and benefits package, including a generous commission structure, car allowance, and comprehensive medical insurance.

What You'll Bring:

• Passion for Sales: A driven and results-oriented mindset with a proven track record of success (or strong potential for success if a fresh graduate).
• Industry Knowledge: Familiarity with the filtration industry or related sectors (dust collectors, water treatment, chemical processing, F&B) is a plus.
• Communication Skills: Excellent verbal and written communication skills in English.
• Problem-Solving Abilities: A knack for understanding customer needs and developing effective solutions.
• Team Player: Ability to collaborate effectively with internal teams and build strong relationships with customers.
• Education: Diploma/Bachelor's degree in any field (Engineering or related field preferred). Fresh graduates with a strong drive are encouraged to apply!

What We Offer:

• Competitive Compensation: Attractive base salary + generous commission structure.
• Comprehensive Benefits: Medical, dental, and vision insurance, car allowance, and travel allowance.
• Growth Opportunities: Clear career paths and opportunities for professional development.
• Dynamic Environment: Be part of a fast-paced, innovative company.
• Impactful Work: Contribute to a vital industry and make a real difference.

Ready to make a difference? Apply today and join our growing team! Submit your resume and cover letter to enquiry@infil.com.my

(Application Process - You will be asked the following questions):

1. What is your work authorization status in Malaysia?
2. How many years of experience do you have in sales (including sales engineering, executive, or business development roles)?
3. How would you rate your English language proficiency (e.g., Native, Fluent, Proficient, Conversational, Basic)?
4. What is your expected monthly basic salary range?
5. Which Microsoft Office products are you proficient in?
6. Are you willing to travel regionally when required?

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Work visa sponsorship
• Personal leave

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

•Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.

•Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.

•Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.

•Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.

•Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.

•Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.

•Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.

•Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.

•Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

•A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.

•3 years of experience as a Project Engineer with excellent project management and supervision skills.

•Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.

•Knowledge of applicable codes, policies, standards and best practices is preferred.

•Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club

匯報結構

專案工程師將向首席工程師報告工作，並向專案經理進行虛線報告。

職位描述

作為專案工程師，您需要具備出色的工作計劃制定和進度追蹤能力。您將負責安排、規劃、預測、調配資源並管理所有技術活動，以確保專案從概念到完成的準確性和品質。您必須是一位優秀的溝通者、卓越的領導者和傑出的策略家。您也需要定期向相關管理層報告專案進度。

職責和義務

•制定申請要求，並與利害關係人聯絡，準備文件，遵守地方當局的指導方針和法規，包括但不限於地方議會、環境部、職業安全與健康部、建築業發展局、消防局、國家能源公司、安全主任和其他人員，然後再開始工作。

•協助現場工程師在公司政策範圍內制定專案計畫、目標、程序、資料收集方法和績效標準，確保符合品質控制和保證的標準和規範。

•定期監督預算、進度安排、專案資料庫和向管理管道提交報告，並識別可能對成本或進度產生重大影響的潛在問題。

•與專案團隊、客戶、顧問和承包商有效合作和溝通，以確保在分配的預算內按時完成項目，同時遵守安全隱患。

•制定和審查工程圖、藍圖和規範，同時密切關注動態設計工程趨勢和尖端技術，並與各部門建立框架，以便在沼氣環境中進行無縫協作。

•協調和管理建築材料、加工件和設備的採購和物流，同時確保其符合行業標準。

•維護準確的專案文檔，包括進度報告、現場日誌、變更單和品質控制措施。

•言行一致，培訓培訓師，處理待辦事項清單，進行檢查並獲得客戶簽署的 COA，以標誌著沼氣項目建設和調試階段里程碑的結束。

•專案完成後，與專案團隊一起檢視工程交付成果，並針對未來的專案實施採取適當的糾正措施。

技能和資格要求

•認可的大學或學院頒發的生物技術/機械工程學士學位。

• 擁有 3 年專案工程師經驗，具備優秀的專案管理和監督技能。

•熟練使用微軟辦公室軟體套件、微軟專案管理軟體和AutoCAD是必備條件。

•熟悉相關法規、政策、標準和最佳實務者優先考慮。

•具備良好的英語和馬來語能力，能夠經常出差者優先考慮。

福利待遇

• 津貼（旅費、交通費等）
• 醫療保險
• 個人休假
• 有薪培訓和發展
• 公司內部付費運動俱樂部

A. 定位目標

樑架設工程師負責監督節段箱樑（SBG）架設的技術規劃和現場施工。此職位確保所有架設作業安全、按時完成，並嚴格遵守工程規範和品質標準。

B. 工作職責

• 方法說明和規劃：編制和完善全面的施工方案和方法說明，以實現完整的框架支撐和樑架設順序。
• 技術繪圖：準備和審查詳細的施工圖紙，包括交通改道計畫（TDP）、架設龍門架位置和臨時工程。
• 品質控制：嚴格監控和控制節段箱樑（SBG）安裝相關的施工質量，確保精確的對齊、水平和結構完整性。
• 文件編制：編制、維護和提交內部工程文件、現場日誌、檢查記錄（RFI）和進度報告。
• 現場監督：監督發射人員和分包商，確保遵守安全法規和技術要求。
• 臨時性任務：根據專案經理的指示，承擔與橋樑/高架橋施工和樑架設相關的其他分配任務。

C. 工作要求

• 至少 3-5 年現場經驗，尤其是在節段箱樑 (SBG) 架設方面。
• 具有輕軌、地鐵或大型高速公路高架橋專案經驗的候選人將優先考慮。
• 必須精通英語和馬來語，以便與利害關係人、現場工作人員和管理層進行溝通。精通中文者優先考慮。
• 精通 AutoCAD（用於建築繪圖）和 Microsoft Office（用於報告撰寫）。
• 具備優秀的溝通和協調能力，並能針對具體現場挑戰提出問題並解決問題。
• 土木工程或相關領域的文憑或學士學位。

福利待遇

• 津貼（手機、電腦、交通、餐費等）
• 醫療保險
• 開放文化
• 有薪培訓和發展

職責/權限：

主要職責

1. 作為技術控制人員的代表，負責專案規劃，包括模具、機械和人力；
2. 制定生產線模具安裝計劃，確保生產車間達到每日/每月目標產量；
3. 與設計團隊溝通，以獲得施工圖核准；
4. 與設計團隊一起解讀圖紙並解決差異；
5. 將每日生產計畫表發給總務員，由總務員上傳至ERP系統並分發給生產團隊；
6. 安排/採購預製構件生產所需的材料；
7. 制定每月/每週的生產和交付計劃、材料訂購、人力和機械安排；
8. 準備並維護所有生產和庫存記錄，以確保根據項目要求累積足夠的庫存；
9. 進行澆築前和澆築後檢查；
10. 關閉並管理不符合項報告（NCR）和糾正措施；
11. 分析品質問題的根本原因並實施糾正/預防措施；
12. 調查並糾正實體庫存與系統記錄之間的任何差異；
13. 監測並確保材料浪費量在目標範圍內；
14. 處理並解決客戶投訴；
15. 每月進行現場巡查，或根據客戶指出的缺陷需求進行巡查；
16. 向生產和模具團隊簡要介紹現場缺陷，並提交關於已採取糾正措施的報告；
17. 參加所有EHS巡視、檢查和會議，為安全的工作條件/環境做出貢獻；
18. 執行管理階層不時指派的其他任務；
19. 對於高階職位，他/她應該具備良好的領導能力和指導能力。

資源需求

1. 至少5年混凝土預製件製造業經驗
2. 至少擁有土木/結構工程學位
3. 具備電腦操作能力，熟練使用微軟辦公室軟體或同等軟體者優先。

福利待遇

• 獎金
• 津貼
• 休閒著裝要求
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

我們主要專注於資料中心設備和服務。

責任

拓展銷售、準備報價、管理現有客戶

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 個人休假
• 開放文化
• 遠距辦公的彈性

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

•Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.

•Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.

•Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.

•Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.

•Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.

•Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.

•Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.

•Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.

•Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

•A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.

•3 years of experience as a Project Engineer with excellent project management and supervision skills.

•Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.

•Knowledge of applicable codes, policies, standards and best practices is preferred.

•Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club

Company Overview

Axis-Tec was founded in 2004 by engineers specializing in industrial automation and manufacturing assembly. Deliver precision engineering solutions and machine complex components for clients in electronics, semiconductor.

Job Summary

To introduce a junior Technical Sales & Support Executive to support sales, service, and marketing activities by preparing quotations, following up with customers, and coordinating with internal teams to drive customer satisfaction and business growth.

Responsibilities

• Prepare accurate quotations, sales documents, and proposal materials aligned with customer requirements to support sales processes
• Follow up proactively with customers on sales enquiries, quotations, purchase orders, and delivery status to ensure timely communication and order fulfillment
• Support service sales by preparing service quotations, handling maintenance support requests, managing spare parts enquiries, and maintaining customer follow-up
• Coordinate effectively with engineering, service, and operations teams to gather technical and commercial information for customer proposals and internal reporting
• Maintain and update customer records, quotation tracking, and sales follow-up reports to ensure data accuracy and support sales forecasting
• Assist in basic marketing activities by preparing product information, updating presentation materials, and supporting exhibition or customer visit preparations
• Respond professionally and promptly to customer enquiries to enhance customer experience and build trust
• Continuously learn and develop knowledge of the company’s technical products, including automation systems, semiconductor equipment, and test solutions

Required competencies and certifications

• Diploma or Bachelor's Degree or equivalent qualification in Engineering, Business, Marketing, or related field (as stated under Requirements)

Preferred competencies and qualifications

• Basic technical understanding of automation, electronics, mechanical, electrical, or semiconductor-related products

Company Overview

Established in 2020, Memphis Marine & Offshore operates globally in marine services across multiple countries. Certified BizSAFE STAR, ISO9001, ISO14001, and ISO45001, it delivers compliant, safe, and cost-effective technical, navigation, IT, safety, and design services.

Job Summary

Join Memphis Marine & Offshore as a Technical Executive to coordinate marine technical operations, manage vessel service schedules, prepare operational documents, and ensure effective communication with stakeholders in a dynamic marine environment.

Responsibilities

• Communicate proactively with ship owners, agents, vendors, suppliers, and port authorities to facilitate marine service operations
• Coordinate daily vessel service schedules and marine operations to ensure timely execution
• Arrange manpower, equipment, transportation, documentation, and service attendance for vessels to support operational readiness
• Prepare and manage quotations, service reports, invoices, delivery notes, and other operational documents accurately
• Generate sales reports including profit margin analysis on a regular basis using data extraction tools (training provided)
• Monitor vessel arrivals, departures, and service timelines to maintain operational efficiency
• Respond to customer inquiries by providing quotations and timely updates on ongoing vessel jobs
• Maintain accurate records of all services and operational activities for compliance and reporting
• Coordinate emergency or urgent vessel service requests, including after-hours, weekends, and public holidays as needed
• Collaborate closely with ship owners, superintendents, technical teams, engineers, vendors, and operations departments to resolve issues and optimize service delivery
• Manage multiple tasks effectively under pressure, demonstrating strong organizational and problem-solving skills
• Adapt to flexible working hours and on-call duties based on vessel schedules and operational demands

Preferred competencies and qualifications

• Both Freshers and Experience in marine services, shipping, logistics, or port operations is preferred

Responsibilities:

• Perform maintenance activities in a safe manner align with the Health and Safety Requirement of the company.
• Perform preventive maintenance to ensure that plant equipment and auxiliary systems continue to operate smoothly and efficiently.
• Perform repair or replacement of defective or malfunctioning components of machinery and equipment.
• Basic troubleshooting - assisting and supporting engineers in rectifying/improving plant assets.
• Assist with the supervision of contractors involved in maintenance on site and maintain asset maintenance plans.
• Attend to work orders allocated by Mechanical Engineers.
• Perform other duties as assigned.

Qualifications

• Nitec/ Diploma in Mechanical Engineering or equivalent.
• Preferably 3 years of relevant experience in Power Plants, Petrochemical Plants or related industries will be advantageous.
• Self-driven, with a good working attitude, and a good team player.
• Fresh graduates are welcome to apply.
• Possessing basic safety training like Manage Work at Height (MWAH), Supervise Confined Space Operation (SCSO) & Supervise Work in Safety & Health in Process Plant (SWSHPP) would be an advantage.
• Possessing forklift driver license would be an advantage.

Position: Senior IT Support Engineer (Job ID: 20250)

• Bugis/ Nicoll Highway

• Basic + AWS + VB
  

Job Description:

System Support (Problem Solving & Trouble Shooting)

• Provide programming support for WINGS and related sub systems

• Provide helpdesk support to ERP System

• Investigate, troubleshoot, and solve WINGS problems

• Check the helpdesk system for issues and problems encountered and enquiries faced by subsidiaries

• Provide solutions to the problems, guide, and coach IT personnel in the related subsidiaries in solving the issues faced (If the issues are complex, must solve the issues for the subsidiaries)
  

System Management

• Check and support recovery for the WINGS by ensuring that backup procedure is developed & practised for all the data

• Check and improve system operation in subsidiaries through suggestions and feedback from users
  

Training and Coaching

• Arrange and perform trainings for the IT personnel in the subsidiaries
  

AS/400 Administration

• Provide support on AS400 server migration, O/S upgrade, PTF upgrade

• Responsible for Yearly AS/400 Backup & Restoration and User Profile Review

• Provide 2nd / 3rd level Disaster Recovery support
  

COMPLEO Support

• Provide 2nd level Compleo Support

• Design or modify Compleo templates according to ASIA Group's request
  

WINGS subsystem Support (G4, New Rack System, GROUP EDI, Machine Parts System, etc)

• Support G4 roll-out in the ASIA Group and continue to provide support after Go Live

• Support New Rack System roll-out in the ASIA Group and continue to provide support after Go Live

• Support Group EDI

• Provide support to Machine Parts Management System
  

Other Duties

• Undertake any other duties as required by supervisor\
  

Job Requirements:

• Diploma/Degree in Computer Science or equivalent IT related qualification

• At least 3 years work experience.

• AS/400 (iSeries) related skillset

• RPG/RPGLE/CL Programming, QRY/400

• Experience in ERP applications in Manufacturing/Distributions Sector will be advantageous      

• Able to prioritise and possess good organisation skills

• Self-motivated with a positive work attitude

• Able to work independently and in a team

• Willing to learn
  

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http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Tan Katrina Therese Yap

EA Registration No: R25128964
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
URL: www.pasona.com.sg

EA License No:90C4069

Job Responsibilities:

• To plan preventive maintenance work (PPM) as assigned by the supervisor / HOD
• To work with the technicians to troubleshoot electrical fault, reinstate power supply and provide recommendation to prevent reoccurrences.
• To work with the technicians to troubleshoot air condition fault, reinstate air conditioning system back to normal and provide recommendation to prevent reoccurrences.
• To work with the technicians to repair burst water pipe, mechanical work, medical gassessystem and other related facilities equipment.
• To maintain accurate, complete, and timely documentation for all maintenance activities.
• Contractor & Vendor Management.
• Monitoring, Reporting & Coordination.
• To obtain quotes through the organization's e-procurement portal.

Professional/ Educational Qualifications:

• Diploma or fresh higher NITEC in electrical / mechanical / facilities management or NITEC with minimum 2 – 3 years building maintenance related experience.
• A knowledgeable leader who is driven and responsible.

Working Hours:

• Mon - Thu, 8:30am to 6.00pm
• Fri: 8.30am - 5.30pm
• Max 42 hours
• Open to work over time and weekends in events of emergencies

The IT Technical Lead will drive the architecture, development, and optimization of digital tourism platforms, including booking systems, content-driven websites, and personalized customer journeys. This role requires strong expertise in modern digital experience platforms, marketing technology (MarTech), and AI-driven engagement to deliver seamless, data-driven travel experiences.

Job Description

• Lead end-to-end architecture for tourism platforms, including booking engines, CMS-driven websites, and mobile applications
• Design and manage integrations between core systems, CMS, DAM, MarTech platforms, and third-party travel services
• Implement and optimize content delivery and personalization strategies across digital channels
• Oversee real-time booking, pricing, and inventory systems with high availability and scalability
• Integrate with external travel ecosystems (airlines, hotels, payment gateways, GDS platforms)
• Drive API-first and microservices architecture for flexibility and partner integrations
• Implement AI-driven solutions such as chatbots, recommendation engines, and LLM-based optimizers
• Ensure secure, compliant handling of customer data (PDPA where applicable)
• Lead DevOps practices, CI/CD pipelines, and cloud infrastructure management
• Mentor engineering teams and enforce best practices in architecture, coding, and testing

Job Requirements

• Bachelor’s degree in Computer Science, IT, or related field

• More than 8-10 years of experience in software engineering, with proven leadership competency

• Ability to bridge business, marketing, and technical teams

• Proven experience implementing Adobe Experience Cloud ecosystem (AEM, Target, etc.)
• Strong understanding of content-driven architecture and headless CMS
• Experience integrating MarTech platforms with customer data and booking systems
• Hands-on experience with cloud-native and microservices architectures
• Strong knowledge of APIs, system integration, and high-traffic platforms
• Experience in tourism, e-commerce, or digital experience platforms

Technical expertise required

• AEM, Drupal, Sitecore, Sitefinity
• Jira/Confluence/Bitbucket/Trello
• Backend: Java, Node.js, Python
• Frontend: React, Angular, or Vue.js
• Cloud: AWS, Azure, or GCP
• APIs: REST / GraphQL
• DevOps: Docker, Kubernetes, Jenkins/GitHub Actions
• Databases: SQL (PostgreSQL, MySQL) & NoSQL (MongoDB, DynamoDB)

Job Summary

The Senior Technical Lead is responsible for providing technical leadership, overseeing project delivery, and ensuring successful service management for clients. This role combines technical expertise, project management, and service delivery responsibilities to ensure solutions are designed, implemented, and supported in accordance with business objectives, quality standards, and service level commitments.

The incumbent will act as the primary technical authority while managing project execution, stakeholder engagement, and operational service delivery.

Key Responsibilities

Technical Leadership

• Lead solution architecture, system design, and technical implementation activities.
• Provide technical guidance and mentorship to development and engineering teams.
• Review technical designs, code quality, and solution performance.
• Establish and enforce development standards, best practices, and governance.
• Evaluate and recommend emerging technologies and technical solutions.

Project Management

• Manage end-to-end project delivery, including planning, execution, monitoring, and closure.
• Define project scope, timelines, resource requirements, and deliverables.
• Coordinate cross-functional teams to ensure successful project outcomes.
• Manage project risks, issues, dependencies, and change requests.
• Provide regular project status updates to management and clients.
• Ensure projects are delivered within scope, budget, and agreed timelines.

Service Delivery Management

• Oversee post-implementation support and operational service delivery.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Act as the primary escalation point for critical incidents and service issues.
• Conduct service review meetings with clients and stakeholders.
• Drive continuous service improvement initiatives.
• Ensure high levels of customer satisfaction and service quality.

Stakeholder & Client Management

• Build and maintain strong relationships with clients and business stakeholders.
• Lead technical discussions, solution presentations, and project governance meetings.
• Collaborate with internal teams to align business and technical objectives.
• Support pre-sales activities, solution proposals, and technical assessments.

Team Leadership

• Mentor, coach, and develop technical team members.
• Conduct performance reviews and technical capability assessments.
• Foster a collaborative and high-performance working environment.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
• Minimum 8 years of experience in software development, system implementation, or technology consulting.
• Minimum 3 years of experience leading technical teams.
• Proven experience in Project Management and Service Delivery Management.
• Strong understanding of software architecture, system integration, cloud technologies, and enterprise solutions.
• Experience managing client-facing projects and operational support services.
• Familiarity with Agile, Scrum, ITIL, and project governance frameworks.
• Strong communication, stakeholder management, and leadership skills.

Preferred Certifications

• PMP / PRINCE2 Certification
• ITIL Foundation or higher
• Scrum Master Certification
• Cloud Certifications (AWS, Azure, GCP)

Key Performance Indicators (KPIs)

• Successful project delivery within scope, budget, and timeline.
• SLA compliance and service performance achievement.
• Client satisfaction and stakeholder feedback.
• Technical quality and solution stability.
• Team performance and capability development.
• Continuous improvement and innovation initiatives.

Reporting Structure

Reports To:

• Head of Engineering / Director / CTO

Direct Reports:

• Software Engineers
• Technical Consultants
• Developers
• Support Engineers