Total 1,779 programme director job vacancies in Australia

Key Highlights:

• Office Hours: Mon–Thu 8:30–18:00 | Fri 8:30–17:30
• Work Location: Thomson Road, Singapore
• Contract Duration: 1-year contract
• Salary: $2,580-$3,160
• Opportunity to support large-scale national events and volunteer programmes

Key Responsibilities:
Event Management Support

• Assist in the coordination and logistics for company anniversary events, including venue arrangements, guest management, and programme scheduling
• Support events held on back-to-back weekends across two consecutive weeks
• Assist with planning and logistics for appointment and appreciation events for Review Board and Committee members

Volunteer Management & Programme Support

• Support the design and pilot of new volunteer programmes, including research, documentation, and stakeholder feedback collection
• Review and document existing processes for Review Board and Committee
• Identify areas for improvement and maintain updated procedural guidelines
• Handle ad-hoc duties as assigned

Key Requirements:

• Diploma or Degree holder (open to all fields)
• Strong written and verbal communication skills with keen attention to detail
• Good project management and problem-solving skills
• Proficient in Microsoft Excel
• Able to communicate effectively with internal and external stakeholders
• Team player who can also work independently under pressure

Only shortlisted candidates will be notified.

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BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Reporting to the Associate Director of Client Operations, this is a unique opportunity to join a dynamic, fast-growing company in Financial Services.

You Will:

• Provide a full range of fund accounting services to private equity clients, including NAV review and preparation, including reviewing accruals, security pricing, reviewing cash and security position reconciliations.
• Review/Prepare pricing of portfolios ensuring all holdings are priced observing the applicable fund documents and valuation policies.
• Review/Prepare capital call and distribution calculation and allocation.
• Review/Prepare fee schedules including calculation of management fee and waterfall, ensuring all calculations observe applicable fund documents.
• Review/Prepare Investor allocations for each NAV cycle ensuring capital transactions are booked correctly and P&L is allocated correctly.
• Review/Prepare NAV packages and other ad hoc deliverables as defined in the service level agreements.
• Complete other ad hoc requests and projects.
• Communicate with internal MUFG teams and external clients, ensuring all deliverables and requests are met.
• Review/Prepare audited Financial Statements, audit assistance, and other regulatory services, as applicable.
• Able to perform shift work - 2pm to 11pm

About the Role

As the Director, Singapore(Retail), you will play a pivotal leadership role in driving the performance, growth, and strategic direction of Wine Connection’s retail business. You will oversee sales, operations, team development, and customer experience across all retail touchpoints, while also enhancing brand engagement through curated in-store experiences.

This role requires a commercially astute and customer-focused leader with a strong passion for wine and hospitality, with the ability to translate strategy into execution across a multi-site retail network.

Key Responsibilities

Retail Operations &Strategy

• Lead and manage all aspects of retail store operations across Singapore.
• Set and achieve sales, profitability, and customer experience KPIs.
• Develop and execute retail strategies aligned with brand positioning and business objectives.
• Oversee store layout, merchandising standards, and in-store promotions to drive sales and engagement.
• Collaborate closely with operational teams to strengthen retail presence within dining environments and ensure a seamless customer journey across channels.
• Conceptualise and drive experiential initiatives that enhance customer engagement, brand affinity, and in-store traffic.
• Take a proactive, hands-on approach in monitoring store and category performance, and continuously drive targeted initiatives to optimise results.
• Continuously refine product assortment and pricing in line with sales performance, customer insights, and market trends.

Financial &Performance Management

• Develop and manage budgets, forecasts, and P&Ls for the retail business.
• Monitor financial performance and implement corrective actions where necessary.
• Identify opportunities to streamline operations and improve cost-efficiency.
• Drive key commercial metrics including sales per square foot, basket size, and stock productivity.

Team Leadership &Development

• Lead, coach, and develop store teams and retail managers to deliver consistent execution and service excellence.
• Build a strong performance culture with clear accountability and regular performance reviews.

Requirements

• Bachelor’s degree in business, retail management, or a related field.
• 8–12years of senior leadership experience in retail or FMCG, preferably within the wine, food & beverage, or luxury goods sectors.
• Proven track record in managing multi-site retail operations.
• Strong commercial acumen and P&L management experience.
• Excellent leadership, interpersonal, and communication skills.
• Strategic thinker with the ability to execute operational plans effectively.
• Passion for wine and hospitality; WSET certification is a plus.

The Global Finance & Technology Network (GFTN) is a not-for-profit organisation established by the Monetary Authority of Singapore (MAS) in 2024 to harness technology and foster innovation for more efficient, resilient, and inclusive financial ecosystems through global partnerships. GFTN organises convening forums, offers advisory services on innovation ecosystems, provides access to transformative digital platforms, and invest in technology startups with the potential for growth and positive social impact through its venture fund.

Role Overview

As Co-Head of Content, you will be responsible for driving content development and programme delivery across assigned regions. You will play a key role in shaping relevant, high-quality forum content while supporting commercial objectives and stakeholder engagement.

Key Responsibilities

Content Development & Strategy Execution

• Contribute to the development of GFTN’s content strategy and thematic priorities, in partnership with Connections leadership.
• Translate strategic themes into actionable programme content across assigned regions.
• Apply and uphold GFTN’s content curation framework across all programmes.

Programme Curation & Delivery

• Lead end-to-end content curation for assigned Connections, including agenda design, speaker identification, marketing promotions and content delivery.
• Work closely with policymakers and industry leaders to develop relevant and high-impact sessions.
• Ensure timely and high-quality execution of programme deliverables.

Regional & Thematic Ownership

• Own content development for Singapore (co-lead), Europe (co-lead), China, Southeast Asia, Africa, and Japan.
• Bring strong regional perspectives to ensure relevance and diversity in programming.
• Develop subject matter expertise in priority thematic areas to support content development across assigned markets which is to be discussed and agreed upon (e.g. AI, Quantum).

Commercial & Stakeholder Support

• Identify and support commercial and creative content opportunities within Connections and Solutions.
• Support management of key sponsor and partner relationships through content alignment and delivery.
• Contribute to commercially relevant content narratives and proposals.

Stakeholder Engagement

• Support engagement with key sponsors, partners, and ecosystem stakeholders through content delivery.
• Build and maintain working relationships with regional stakeholders.

Team Collaboration & Delivery

• Work closely with the Marketing team to deliver and lead the narrative and positioning of content agendas, speaker promotions and importantly outcomes.
• Provide leadership, guidance and mentorship to junior content team members where required.
• Collaborate with regional content leads (dotted line) to ensure consistency and quality.

Content Quality & Governance

• Support tracking of KPIs such as speaker diversity, new voices, and geographic representation.
• Work with relevant teams on speaker logistics, including budget awareness and planning.

Thought Leadership & Representation

• Contribute to research and content development (e.g. briefing notes, reports, session materials).
• Support content marketing and speaker campaigns.
• Moderate sessions or represent GFTN at selected engagements where required.

Role & Responsibilities:

• Strategic Oversight: Lead the end-to-end planning and delivery of key initiatives across the organization, ensuring every project aligns with long-term business goals.
• Stakeholder Alignment: Act as a primary bridge between departments, collaborating with senior leadership to ensure project outcomes meet both operational and strategic needs.
• Lifecycle Management: Take full accountability for the project lifecycle, from initial conceptualisation and scoping to final handover and success measurement.
• Resource & Timeline Planning: Develop comprehensive project roadmaps, manage resource allocation, and ensure all milestones are met with precision.
• Risk Mitigation: Proactively identify potential bottlenecks or risks, implementing effective solutions to maintain delivery momentum and minimize disruption.
• Executive Reporting: Provide transparent, data-driven updates to the management team regarding progress, budget adherence, and key performance indicators.
• Operational Excellence: Define and enforce high standards for project management methodologies and governance across the company.
• Capability Building: Drive continuous improvement in internal workflows, tools, and execution strategies to enhance the organization's delivery maturity.

Requirements:

• Professional Background: Minimum 5 years of proven experience in project management or a similar strategic execution role.
• Delivery Track Record: Demonstrated success in leading complex projects from start to finish with measurable business impact.
• Leadership & Influence: Exceptional interpersonal skills with the ability to influence and collaborate with diverse stakeholders at all levels of seniority.
• Core Competencies: Highly structured and organized, with a natural talent for problem-solving and driving disciplined execution in fast-paced environments.

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Ng Chin Shen I Reg. No: R25127347

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application

Your new company

You will be working with a regional HR technology and services company that helps businesses manage and scale their workforce operations across multiple Asian markets. 

Your new role

As the head of Platform, you will be taking on a builder role — someone who focuses on structure, clarity, and scalable systems, and who is comfortable working closely with Technology, Product, and Operations to create an end‑to‑end delivery framework that consistently performs. 

• You will be translating business goals into a clear, execution‑ready platform roadmap, ensuring priorities are aligned with operational needs and long‑term scalability.
• Defining product capabilities that enhance compliance, transparency, workflow automation, and operational efficiency, ensuring the platform supports predictable, high‑quality service delivery.
• Balancing innovation with operational practicality, making sure new features and improvements strengthen—not strain—the service delivery engine.
• Ensuring accurate, timely multi‑market payroll and benefits delivery by strengthening SOPs, operational controls, and documentation, while improving onboarding and activation turnaround times.
• Reducing cost‑to‑serve through automation, workflow redesign, and system improvements, creating a scalable operating environment that supports growth without increasing complexity.

What you'll need to succeed

• Degree in Computer Science, Engineering or related discipline. 
• At least 10+ years in B2B tech‑enabled services, SaaS + services, digital operations, or similar environments.
• Experience leading Product/Engineering teams.
• Proven ability to align product strategy with operational scalability.
• Strong understanding of customer‑journey workflows and lifecycle design.
• A systems‑thinking mindset with strong execution discipline.
• Comfortable working cross‑functionally and resolving competing priorities.
• Commercial awareness around efficiency, margin, and cost‑to‑serve.

What you'll get in return

In return, you'll be part of an organization who values their employees. You will be leading a high performing team where you will have plenty of high-profile career exposure and structured career growth. 

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email josynn.tan@hays.com.sg for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

Roles & Responsibilities

The role of Operations Director is to develop, manage and grow M & E related Partners across China, Singapore,Malaysia and Indonesia. Ensure regulatory compliance, operational efficiency and financial sustainability whilepromoting high-quality project and organizational growth.

Key Tasks & Responsibilities

1. Assist the company in its localization development in Singapore. This includes company operation projectssuch as personnel recruitment, equipment procurement, cost control, financial management, safetymanagement, and project management. And ensure the healthy and sustainable operation of the company.2. Develop and implement operational strategies to improve efficiency, service quality, and cost-effectiveness3. Monitor KPIs and operational metrics to drive continuous improvement and address performance gaps4. The first person responsible for the company's safety management. Be responsible for the health, safety andenvironmental management of the company and all projects. Ensure that the company complies with therequirements of both Singapore and the parent company. Reduce the probability and severity of accidents

Requirements:

1. A Bachelor's degree or higher in engineering, management, safety engineering, or a related field.

2. A minimum of five years of experience in a managerial role within a multinational corporation, with provenexperience as a project manager or other on-site construction project management responsibilities

3. Strong sense of responsibility and patience, with the ability to work diligently under challenging conditions.Willingness to work at project offices and undertake international assignments without additional allowances isrequired.

4. Proficiency in both Chinese and English is mandatory.

This role reports to the Director of Sales.

Job Responsibilities

1.    Responsible for acquisition and maintenance of all assigned sales accounts.

2.    Supports DOS in administering the Sales team, conducts training, monitors and motivates the sales team through participative management.

3.    Responsible for implementing the segment sales strategy and achieving segment revenue goals, hotel revenue goals and guest and associates' satisfaction.

4.    Reports to DOS on potential markets needing coverage.

5.    Initiates sales activities such as sales calls, sales blitz, appointments, entertainment, presentations, prospecting, proposals, and closing sales.

6.    Prepares customers’ correspondence and sales related reports.

7.    Ensures proper maintenance of sales files.

8.    Participates and coordinates promotional, overseas sales trip, trade shows or any other assignment.

9.    Support the DOS in revenue management, with rate positioning, optimizing rates and occupancy to achieve targeted competitive positioning.

10.  Disseminates sales related information to other departments as appropriate.

11.  Responsible to carry out any other duties and responsibilities as and when assigned by the Management of the Hotel and department.

Requirements
1.     Possesses a relevant Diploma or Degree

2.     Minimum 5 years’ relevant working experience in the hotel industry

3.     Relevant room sales experience in the hospitality industry with proven sales track record

4.     A self-motivated, dynamic, meticulous and result-oriented individual

5.     Excellent interpersonal and communication skills

6.     Strong network of Corporate/RFP accounts

7.     Possesses strong sales negotiation and presentation skills

8.     Must be able and willing to travel overseas

Job Description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

The Opportunity

We have an exciting opportunity on our APAC Office of Ethics and Compliance (OEC) team for a Compliance Director, APAC South, located in Singapore. In this role, you will provide direct oversight for complex elements of Abbott's compliance program in the APAC South region (Singapore/Malaysia/Philippines, Thailand, Indonesia, Australia and New Zealand) across all of our business units. You will be responsible for directing the development and implementation of the OEC’s compliance program, including training, risk management, and monitoring. Additionally, you will direct and manage the APAC South compliance team.

What You’ll Do

The Compliance Director performs the following with moderate supervision from OEC leadership (e.g. Ethics and Compliance Officer).

• Provide leadership, guidance and support to all levels of key divisional business functions on complex ethics and compliance issues, including policy interpretation and requirement, compliance risk assessment, trend analysis and best practice recommendations.

• Resolves complex ethics and compliance matters that have significant impact to Abbott.

• Directs and conducts periodic reviews and updates related to complex OEC policy and divisional/affiliate procedures ensuring clarity, applicability and compliance to OEC policy and external requirements, with minimal supervision from the ECO.

• Develops, updates, implements, and delivers OEC’s comprehensive training program on complex OEC and divisional/affiliate policies and procedures.

• Provides oversight to corporate and/or divisional monitoring process to ensure compliance with OEC/affiliate policies and procedures.  Reviews industry trends and internal results, and recommends corrective actions.

• Partners with the ECO and business on compliance audits, oversees the fulfillment of auditor requests, acts as liaison between business and auditors during on site activities, evaluates and assists the businesses with responses to all complex preliminary findings and recommendations, guides the business in preparing corrective action to address complex and highly complex findings and recommendations.

• Oversees all Affiliate Compliance Committees at the affiliate level and provides input on violation process.  Reviews internal trends and implements corrective actions.

• Provides leadership and guidance on proposed commercial programs, identifies complex legal and regulatory issues, analyzes alternatives and works with legal, as appropriate, to propose solutions to the business.

• Possesses in-depth knowledge of Abbott businesses and knowledge of the broader business impact.

• Leads cross-functional teams on complex issues or projects.

• Has direct reports with people management responsibility located in APAC South.

• Assists in selecting, recruiting, onboarding or otherwise training direct team and may also assist other OEC team members.

• Accountable to the APAC Ethics and Compliance Officer and executive-level divisional/country management

• Assigned matters/business units have significant impact to Abbott's Compliance Program

• Operates with autonomy and limited supervision

• Responsible for directing and managing the OEC team for APAC South

Required Qualifications

• Bachelor’s degree (BS/BA) is required.

• Advanced degree such as MBA, Masters, JD, or equivalent work experience, strongly preferred.

• Minimum of 8-10 years’ experience, with exposure to business functions such as compliance, legal, regulatory affairs, governmental affairs, and finance.

• Experience working in medical device or life sciences industry, preferred.

• Experience with Microsoft Office suite including but not limited to Excel file management, PowerPoint presentations.

• Experience with data analytics. May include building, iterating, and managing reports and/or dashboards in relevant systems such as PowerBI or Tableau.

• Must have strong English written and verbal skills and an ability to effectively communicate with colleagues at all levels.

• Oral and/or written proficiency in other Asian languages, a plus.

Warehouse & Operations Director

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

• Lead and manage audit engagements across a wide range of industries.
• Supervise and mentor a team of audit professionals, ensuring quality and compliance.
• Maintain strong client relationships and provide strategic business advisory.
• Ensure timely delivery of audit reports and recommendations.
• Contribute to business development and firm growth initiatives.

Requirements:

• CA/CPA
• At least 5–15 years of relevant audit experience (depending on level)
• Strong technical knowledge of Singapore Financial Reporting Standards and auditing standards
• Proven leadership and client management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Senior/ Legal Director (Disputes & Team Leadership) (10+ PQE)

Interested applicants do reach out via email to claire@2nats.com (do not only apply through this job portal, TQ!)

About the Role

We are hiring an experienced lawyer to join as Senior/ Legal Director in-house, leading a small legal team supporting a regulated organisation with complex, high-stakes matters. This role suits a senior disputes lawyer who enjoys combining dispute strategy and court work, practical legal advisory, and people leadership, while partnering senior stakeholders to deliver clear, risk-balanced solutions.

You will report to the Chief Legal Officer and work closely with corporate and operational stakeholders on contentious matters, governance issues, and key organisational decisions.

Key Responsibilities

• Lead and mentor a small legal team: set priorities, supervise delivery, develop capability, and maintain high standards

• Oversee disputes and court strategy: early case assessment, evidence approach, submissions strategy, settlement options, and managing external counsel where needed

• Provide strategic legal advice: guide stakeholders on administrative, governance, and corporate matters with practical, solution-oriented recommendations

• Strengthen dispute avoidance and response: improve playbooks, templates, and internal processes to reduce escalation risk and drive consistency

• Partner across teams: translate legal risk into workable options and support confident decision-making

What We’re Looking For

• Admitted to the Singapore Bar with strong academic credentials

• 10+ years PQE with a strong foundation in disputes/litigation and confident advisory capability

• Demonstrated people leadership experience (managing, mentoring, developing talent)

• Strong judgment, drafting, and stakeholder management skills

• Comfortable handling sensitive matters under pressure with professionalism and discretion

How to Apply

Please share your CV and a short note outlining your PQE, disputes focus, and team management experience.
Interested applicants do reach out via email to claire@2nats.com (do not only apply through this job portal, TQ!)

Warm regards,

Claire Lin Xiuxin EA Licence No.: R1103711

2Nats (Nat & Nat Search Pte Ltd EA: 26C3281)

Email: claire@2nats.com  Website: https://2nats.com/ 

Linkedin: linkedin.com/in/clairelinxx/

Warehouse & Operations Director (onsite at warehouse)

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

The Global KYC Transformation Program Manager is responsible for driving the standardization and optimization of our KYC processes for APAC. This role involves collaborating with global teams and other relevant departments to ensure compliance with regulatory requirements while enhancing operational efficiency. The Program Manager will directly report to the Head of Global KYC Strategy Office (Special Assignment) based in Singapore.

Purpose of Role

• The Program Manager will lead MUFG’s Global KYC Operations transformation in the region, setting strategies and collaborating closely with relevant teams around the world.

• The Program Manager will act as a catalyst to drive changes throughout the bank to establish a best-in-class KYC organization, setting up a new Target Operating Model (TOM) and enhancing our processes with the latest technology.

Main Responsibilities

Strategic Planning and Execution:

• Formulate comprehensive KYC transformation program for APAC and build consensus among stakeholders.

• Develop and implement strategies for various KYC projects, including:

1. New Target Operating Model (e.g. 1Client-1KYC model)
2. Enhancement of governance structure, including establishment of Regional KYC Office
3. Enhancement of KYC systems, tools, and technology
4. Business process re-engineering, standardization, and optimization
5. Talent development and change management initiatives

• Collaborate with Global KYC Leadership team, Regional Heads, and Branches to establish a regional KYC strategy and roadmap.
• Identify deliverables, timelines, and requirements for each project, ensuring consensus among stakeholders and resolving conflicting views.
• Implement a robust project management structure and maintain project documentation that meets global audit standards.
• Manage the delivery of multiple complex projects simultaneously, monitoring progress, dependencies, and ensuring timely completion.

Stakeholder Management:

• Establish project governance and chair project committees at various levels (e.g. SteerCo, OpCos, Working Groups at regional level) as the decision-making body for the program.

• Proactively engage with stakeholders from Front Office, KYC, Compliance, Technology, etc. at regional and global levels to ensure smooth communication and synchronization of actions.

• Ensure project stakeholders are informed of project status and ensure issues are escalated in a timely manner.

Operational Excellence:

• Apply expert business transformation and KYC knowledge to create a platform that maximizes productivity and strengthens control environment.

• Ensure efficiency, accuracy, and completeness of operations by producing better business frameworks.

• Conduct business analysis for MUFG’s APAC Branches.

Job Requirements:

• Minimum 10 years work experience in strategic project management within a complex matrix structure.

• Demonstrated experience managing large KYC / AML projects and programs across multiple locations.

• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond area of responsibility.

• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously.

• You will be highly organized, with a structured and logical approach.

• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation.

• Bachelor’s degree.

• Project Management Professional (PMP) certification would be an advantage
  

  We regret to inform that only shortlisted applicants will be notified.

  (Job ID:10076203)
  

Operations Director

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Bachelor’s degree in Supply Chain Management or a related discipline preferred

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations