Total 1,779 programme director job vacancies in Australia

[Job ID: 1601908]

Job Summary: 

You will be responsible for overseeing the overall management and operational control of local subsidiaries (Singapore, Thailand, Vietnam, and Mexico), as well as supervising business operations across all entities.

Job Responsibilities:

• Management & Operations:
  Lead and manage the overall operations of each regional office.
• Organizational Leadership:
  Take charge of cross-functional teams and oversee organizational management.
• Multinational Team Management:
  Demonstrate leadership in managing staff from diverse backgrounds and ensure the organization functions effectively as a cross-functional team.
• Head Office Coordination:
  Ensure smooth communication and coordination with the Japan head office, and report on overall business performance.

Requirements:

[MUST]

• Management Experience:
  Experience as a Managing Director (MD) or in an equivalent senior management position.
• Strong track record in overseeing multi-entity or regional operations.

[ADVANTAGE]

• Experience in the architecture industry is an added advantage.
• Holding a Board of Architects qualification is an advantage
• Experience working in a multinational environment is an advantage.
• Proficiency in Japanese language for liaising with the Head Office in Japan.

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EA Personnel Name: Kota Baba

EA Personnel Reg. no.: R22106801

EA License no.: 07C5771

Location: Geylang Bahru
Working Days/Hours: 8am – 5pm, 5/6 work days on alternate rotation (including weekends)
Salary Range: Up to $3,500 (depending on experience) + Commissions + VB

We are seeking a compassionate, organized, and professional Funeral Director to join our team. The successful candidate will manage all aspects of funeral services, ensuring a respectful, smooth, and meaningful experience for the families we serve. The role requires a high degree of empathy, attention to detail, and cultural sensitivity, especially within Singapore’s multi-religious and multi-ethnic society.

Responsibilities

• Meet and liaise with families to understand their requirements
• Advise families on funeral service options and related matters
• Coordinate logistics, manpower, and setup for funeral services
• Ensure all legal, cultural, and company guidelines are adhered to

Requirements

• No experience required, training provided
• Prior Sales (insurance/B2C) or customer facing experience (advantage)
• Minimum GCE 'O' Levels and above
• Open to night standby duty.

Email resume to chiewjie@recruitlync.com or WhatsApp +65 87848422 (No calling, thanks!)Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

JOB SUMMARY

This role is responsible for supporting the delivery of integrated marketing strategies and campaigns within Corporate & Investment Bank. The individual will develop marketing strategies to support the Strategic Advisory Group and make recommendations based on an understanding of the business and market dynamics, as well a client needs and insights. The individual will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

RESPONSIBILITIES

Strategy

• Support the delivery of integrated marketing strategies and campaign to support the Client Coverage Group working in partnership with countries, clusters and product marketing.

• Work closely with business leads to ensure marketing plans are supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.

• Identify through data and analytics changes to campaign strategies based on campaign insights and measurement of campaign effectiveness.

• Responsible for tracking marketing budget/spend related to coverage sector marketing activities, establishing metrics to evaluate ROI against CIB Business and Marketing scorecards.

Business

• Work with the Client Coverage Head / leads globally to deliver integrated marketing campaigns focused on the key priorities of each vertical aligned to CIB Strategy and plans.

• Build relationships and networks across the business and liaise with key business stakeholders on a regular basis to understand their specific needs, the clients they serve, and the opportunities that exist.

• Develop marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.

• Share regular updates with senior business stakeholders on marketing campaigns and performance

• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.

• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams

• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank

• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies

• Ensure integrated marketing strategy complies with regional/local legal and regulatory requirements

• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams

• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role

• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

External Stakeholders

• Vendors & Agencies

Internal Stakeholders

• Group & Cluster CABM stakeholders

• Global CIB product marketing

• Global CIB Heads of Business

Other Responsibilities

Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 6+ years experience in integrated marketing ideally in the financial services space

• Strong organisational and project management skills

Role Specific Technical Competencies

• Integrated Campaign Marketing

• Project Management

• Content Marketing

• Creative Content Production

• Client Experience, Behaviours & Preference

• Partnership management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

SNM is strengthening its finance functionto support a larger and more complexorganisation. The Director,Finance will improvefinance processes, reporting, budgeting, forecasting and cost visibility, while ensuring good governance andcontrols.

The role will support Management and the Board with clear financial analysis and reporting, including for fundraising, reserves and investment-related matters.

Key Responsibilities

1. Finance transformation, planning and reporting

• Strengthen SNM’s finance function to support a larger and more complex organisation.
• Improve finance processes, management reporting, budgeting, forecasting and cost visibility.
• Lead the development of a clearer finance reporting spine, including chart of accounts, cost centre structure and reporting categories.
• Lead the finance workstream for ERP enhancement, systems improvement, automation and reporting efficiency.
• Build more useful financial analysis by service, site, programme and major cost category where relevant.

2.  Business partnering and committee support

• Partner the CEO, EXCO and Heads of Department on budgeting, financial performance, cost management and resource allocation.
• Strengthen cost visibility across manpower, operating expenses, shared services and other major cost areas.
• Oversee financial governance relating to subventions and other sector funding, including submissions, claims, reconciliations and reporting.
• Prepare finance papers, reports and analysis for the Board, EXCO and relevant committees.
• Support the Board and relevant committees with financial analysis on fundraising, reserves, liquidity and investment-related matters.
• Translate financial results and trends into clear observations, risks and recommendations.

3.  Governance, controls and audit

• Ensure compliance with relevant regulatory, governance and funding requirements, including the Charities Act, IPC requirements, Singapore FRS and internal policies.

• Maintain and strengthen internal controls, finance policies, delegated authority limits and reporting processes.
• Ensure restricted donations, designated funds, grants and subventions are properly tracked, managed and reported.
• Lead the statutory audit, internal audit and subvention-related audits.
• Coordinate responses to audit queries and ensure timely completion of follow-up actions.
• Strengthen governance and controls through disciplined remediation of audit findings.

4.  Team leadership and capability building

• Lead, guide and develop the finance team to support SNM’s next phase of growth.
• Supervise the Finance Manager and support capability development across the team.
• Review team structure, roles and workflows to ensure the function can scale with the organisation’s needs.
• Promote financial discipline and build financial literacy among budget owners and departments.
• Support a culture of accountability, accuracy and service orientation.

Job Requirements

• Bachelor’s degree in Accounting, Finance or a relevant discipline.
• CA (Singapore), ACCA, CPA or equivalent professional qualification preferred.
• At least 10-15 years of relevant finance experience, with at least 5 years in a senior finance leadership role.
• Experience in healthcare, eldercare, social service, charity or other regulated sectors preferred.
• Strong experience in budgeting, forecasting, management reporting, financial analysis, audit and internal controls.
• Experience in finance transformation, ERP implementation or finance systems improvement will be an advantage.
• Familiarity with subvention funding, IPC governance, donor-restricted funds and Singapore charity-sector requirements will be an advantage.
• Good communication and stakeholder management skills, including experience supporting senior management and committees.
• Strong analytical skills, sound judgement and a hands-on approach.
• High level of integrity and commitment to the social service sector.

Dear Applicants,

We represent an international corporate services group and provide different opportunities for Local Singapore/PR. Our group is 10+ years on the market. Now we are looking for the Trustee Directors for our Clients Companies here in Singapore.

Job Description:

***Execute your duties in accordance with our company policies and all relevant regulatory requirements

*** Full set of the Legal Documents will be provided

*** Job Scope will be concise and clear, with detailed explanations provided during onboarding

*** The initial contract is for 1 year, with the possibility of annual extensions

*** KYC fully done by us and our partners

*** Payment is made 1 year upfront, with additional requests compensated separately

Fresh Graduates are welcome to apply.

Please apply for more details. We will arrange a call and meet up with you.

Job descriptions:

• Plumbing and Sanitary installation, repair, and servicing;
• Assist store personnel in-store;
• Any other ad-hoc duties as may be assigned.

Requirements:

• Plumbing & Sanitary knowledge;
• Able to read Plumbing & Sanitary drawings;
• Physical Fit & Able to carry heavy load (40 kgs);
• Able to converse in Mandarin to liaise with Mandarin-speaking customers.

Working Hour:

• Mon to Sat – 8:30 am to 5:45 pm.

For Immediate Consideration, please indicate the below information in your resume:

• Current & Expected salary;
• Availability to commence work.

Job Description

Responsibilities:

1. Recruitment and Networking

• Reaching out to existing adviser network to bring in qualified and productive advisers to the Company

• Interview candidates referred by the Business Development Managers for the above purpose

2. Business Development Leadership & Strategy

• Lead and develop the Business Development function to support agency growth and productivity improvement.

• Establish structured engagement frameworks with T2/T3 managers to drive consistent business performance and professional conduct.

• Translate organisational growth priorities into practical and executable initiatives for agency adoption.

• Monitor adoption and effectiveness of BD initiatives and refine execution approaches as required.

3. Manager Engagement & Field Execution Oversight

• Engage, influence & support managers in driving sustainable production growth through structured activity and pipeline management.

• Drive professionalism and responsible sales behaviours across managers and representatives.

• Identify early signals relating to productivity, conduct, or execution risks and work with relevant functions to correct them.

• Provide regular feedback to management on field execution effectiveness and emerging risks.

• Partner Training & Products teams to address behavioural and competency gaps observed in the field.

4. Campaign, Events & Marketing Execution Oversight

• Oversee execution of campaigns, events and marketing initiatives to ensure effective field adoption.

• Ensure initiatives align with governance standards and avoid inappropriate or aggressive sales positioning.

5. Stakeholder Collaboration & Reporting

• Work closely with various functional heads & key stakeholders to align business initiatives with competency and advisory standards.

• Provide management reporting on agency engagement, execution discipline, and initiative effectiveness.

• Support transformation and improvement efforts relating to distribution professionalism and standards uplift.

Requirements:

• Minimum 10 years of experience in life insurance or financial advisory distribution, with significant exposure to agency or channel management.

• Proven track record in engaging and influencing agency leaders to drive performance and behavioural improvements.

• Strong understanding of activity management and agency productivity drivers.

• Good appreciation of regulatory and compliance expectations within advisory or insurance distribution environments.

• Strong stakeholder management and leadership capability.

Benefits:

• Working together with a team

• Group Employee benefits

• Enjoy a fair work- life balance

• Monday to Friday 9.00am to 6.00pm working hours

We are Singapore’s pioneer financial advisory firm that has been in the industry since 1986. We deal with a variety of platforms – Financial Planning, Investments, Life Insurance, General Insurance, and Group Employee Benefits. Being independent, we also offer a variety of products and services that are of best value and best suited for our clients’ total financial needs.

We are looking for a Director, Business Development to lead the business development unit and promote growth in business and number of advisers through various engagements.

Reporting to the Senior Investment Director, Southeast Asia, this position is responsible for leading and managing projects designed to support and attract foreign direct investment into the state of Victoria and providing bespoke client advisory services across a range of key industry sectors including technology and innovation; food and agriculture; renewable energy; health; and advanced manufacturing. This role requires an extensive background in leading investment attraction, together with a detailed understanding of the business investment environment as it relates to our key markets across the region in Singapore, Malaysia, Indonesia, and Vietnam. This position will require a demonstrated understanding of opportunities for Victoria to attract international investment. The position will engage with companies across a wide range of areas however strong sectoral knowledge in one of the priority sectors across technology and innovation; food and agriculture; renewable energy; health; and advanced manufacturing is highly desirable.

Key Accountabilities

1. Lead the development and execution of FDI attraction strategies and find and convert new FDI leads to achieve foreign direct investment KPIs in collaboration with the Senior Investment Director, Southeast Asia and the Invest Victoria team based in Melbourne, Australia.

2. Identify and develop a portfolio of new potential investors across the Southeast Asia region (in priority markets of Singapore, Indonesia, Malaysia and Vietnam) by research driven target selection and pro-active marketing campaigns.

3. In consultation with the Senior Investment Director, Southeast Asia and the Invest Victoria team based in Melbourne, build on existing relationships and create new connections with key SEA-based executives of corporations that already have significant investments in Australia. 4. Plan and deliver on identified lead generation initiatives including events across the region, and proactively identify new lead generation opportunities across the priority markets of Singapore, Indonesia, Malaysia and Vietnam.

5. Manage the site visits of potential investors to Victoria in cooperation with other Victorian Government staff and assistance regarding market entry.

6. Maintain an up-to-date FDI pipeline using the department’s CRM software and ensure that all clients are serviced professionally and in a timely manner.

7. Undertake other tasks as directed by the Commissioner for Victoria and Deputy Commissioner.

Key Selection Criteria

1. Significant experience and good working knowledge of the global business investment environment (in particular as it relates to Southeast Asia) and the major drivers and challenges which impact investment attraction strategies to Victoria. In particular, knowledge of the technology business ecosystem in SEA and Australia including knowledge of capital raising and the growth cycles of startups and scaleups.

2. Strong background in investment attraction, business development, lead generation and a proven ability to proactively identify senior executives of commercial organisations, understand their investment decisionmaking process, international investment protocols and have the ability to influence these processes.

3. Excellent understanding of the Victorian and Australian business environment, including key industry, economic and socio-political drivers, and proven knowledge of Victoria’s international competitive advantages.

4. Demonstrated capacity to provide advice in relation to complex investment projects and promote Victoria as an investment location.
5. Superior written and verbal communication skills, including the ability to make presentations at senior levels, successfully conduct commercial/financial negotiations and represent the Government of Victoria.

Desired Experience/Qualifications The following experience and skills are highly desirable: • a relevant tertiary qualification from a recognised institute • experience in a regional business development role, particularly in SEA • excellent understanding of the Victorian and Australian environment, in particular experience working in Australia or with Australian-based organisations

The Business Development Director is responsible for driving growth and expanding the company’s client base in the construction management sector. This role involves strategic planning, identifying new market opportunities, building client relationships, and leading proposal development to secure high-value projects. The ideal candidate will have a strong background in construction, excellent business acumen, and proven experience in a senior business development role.

Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery. Coordinate building inspections by relevant authorities. Direct all site activities of site staff, contractors and suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements. Draw up corrective measures when the building works are off-schedule. Ensure compliance to building regulations and safety measures.

Manage and deliver projects within project timeline and budget, as well as the framework of risk and environmental considerations. Manage budgets of construction projects. Manage work delivery and resources based on the resource allocation and project schedules. Review construction progress and address the needs of the stakeholders at various stages of the project. Work with design teams to review design solutions and ensure they meet project budget and timeline.

15 years of experience in business development or sales in the construction or real estate sector. Proven track record of winning large-scale commercial, residential, or infrastructure projects.Strong knowledge of construction management processes and industry stakeholders.

Excellent negotiation, presentation, and communication skills. Strategic thinker with a strong commercial mindset. Proficiency in CRM tools, Microsoft Office Suite, and construction management software.

Role Overview
The Director of Employee Relations (ER) will lead the ER agenda in Singapore, ensuring a fair, respectful, and legally compliant workplace aligned with global and APAC strategies.

Key Responsibilities

• Act as the primary ER lead, partnering with leadership and HR to manage risks, trends, and workplace culture.
• Advise managers and HR on ER matters including grievances, disciplinary actions, and conflicts.
• Lead and support investigations, ensuring fair, consistent, and compliant outcomes.
• Implement ER policies in line with local laws and global standards.
• Collaborate with Legal, Compliance, and Risk teams on case resolution.
• Analyze ER data and trends to drive improvements and preventative actions.

Key Requirements

• Bachelor’s degree with 8–10 years of ER or HR experience.
• Strong knowledge of employment laws and ER practices.
• Experience handling complex cases and investigations.
• Strong communication, judgment, and stakeholder management skills.
• High integrity and ability to manage sensitive matters independently.

Job Description:

• Manage overseas financing to achieve the company strategy and the group's financing goals.
• Responsible for building Singapore and US financing team and managing US trade settlement matters.
• Familiar with the characteristics of each financial product and business models, to find the corresponding treasury solution according to the company's business needs and to reduce the company's financial costs.
• Predict and evaluate the potential risks of investment and financing from the financial perspective, and plan emergency measures to minimize the company's losses.
• Supervise the implementation of investment and financing projects, make suggestions and advice on professional fields, and be responsible for follow-up monitoring, analysis, evaluation and management of completed investment and financing work.
• Establish good communication and relationship with financial institutions, investment institutions, third-parties and other stakeholders.
• Responsible for financing activities and cooperation across all departments in the company to facilitate the financing funds to be available as soon as possible.

Requirements:

• Bachelor degree or above, major in finance, accounting, international finance, etc.
• More than 10 years working experience in finance or financing and must have working experience in Europe or US.
• Strong communication and interpersonal skills; Excellent in data analysis and learning ability.
• Outgoing, proactive, responsible, patient, innovative and a good team leader.
• Must fluent in English and Mandarin in order to liaise with Chinese counterparties.

Position Objective

• As a member of the School Senior Leadership Team, the Head of Parent Experience (PX) provides single-point leadership for how families experience communication, engagement, and day-to-day interactions with the school.

• The role ensures that communication is clear, coordinated, and confidence-building, and that parent engagement is intentional rather than reactive.

• Working closely with academic and operational leaders, the role strengthens parent trust, belonging, and advocacy across the lifecycle, recognising that sustained retention and positive word-of-mouth are outcomes of consistently strong parent experience, not standalone initiatives.

• The role also defines and monitors parent-facing operational standards (e.g., responsiveness, clarity, service discipline) to ensure the lived experience matches the school’s ambition.

Responsibilities

Parent Experience Leadership

• Provide end-to-end oversight of the parent experience environment across communication, engagement, and service interactions.

• Define clear parent experience priorities aligned to school strategy and to regional Parent Experience frameworks.

• Establish and monitor parent-facing operational standards (e.g., communication Service Level Agreements (SLA), issue resolution discipline, front-facing service quality).

• Regularly “walk the parent experience” to identify friction points and confidence gaps to be addressed.

• Surface risks to parent trust and advise leadership on mitigation.

Strategic Communications

• Lead communications team on school-wide parent communications to ensure clarity, consistency, sequencing, and alignment. Do so by building frameworks, process and governance systems for the team to execute on, for greater PX.

• Provide strategic guidance to leadership on messaging and tone, particularly for sensitive or complex matters.

• Lead school-level crisis communications, ensuring timely, clear, and confidence-building messaging aligned with regional brand and escalation protocols.

• Ensure all school communications adhere to guidelines, tone of voice standards, and narrative frameworks.

• Maintain alignment with regional communications sequencing and experience discipline frameworks

Parent & Community Engagement

• Adopt and embed agreed regional Parent Experience frameworks.

• Oversee key community-facing workstreams that strengthen belonging, advocacy, and long-term connection to the school, including volunteer and ambassador structures, milestone events, and alumni engagement where relevant.

• Support community and stakeholder engagement activity that strengthens the school’s reputation, relationships, and sense of connection across its wider community.

• Support the Community Engagement Manager to lead, design and deliver intentional parent engagement initiatives that build belonging and long-term advocacy.

• Ensure coherence and continuity across parent engagement activities, minimising one off events and strengthening sustained relationship building.

• Ensure key lifecycle moments (e.g., transitions, milestone events) reinforce connection and confidence.

Voice of Parent & Insight Integration

• Oversee collection, interpretation, and practical application of parent feedback.

• Ensure ‘Voice of Parent’ (annual survey) and related insights translate into visible improvement actions.

• Support leadership in closing feedback loops transparently.

• Monitor patterns that influence parent confidence and advocacy.

Cross-Functional Alignment

• Prioritise coherence by partnering and closely coordinating with the academic, operations, admissions, and marketing teams to strengthen the overall parent journey.

• Act as connector across functions where parent experience risks fragmentation. Includes championing experimentation and responsible AI adoption.

• Maintain active alignment with Regional Parent Experience and Regional Brand functions to ensure coherence across frameworks, tone, and experience standards.

Leadership & Delivery

• Lead and develop the Communications & Community Engagement teams.

• Translate strategy into disciplined, sustained execution.

• Manage resources and budget responsibly.

• Build capability in experience-led mindsets across the school.

Success Outcomes

• Increased parent confidence and trust resulting in improved retention and referrals.

• Stronger parent advocacy and positive word-of-mouth.

• Clearer, more disciplined communication environment that focuses on relevance.

• Reduced friction across parent touchpoints, platforms and communications.

• Improved sentiment and feedback outcomes over time.

• Improved family retention over time, as a result of strengthened parent confidence and experience quality.

Position Requirements

Essential

• Senior-level experience leading strategic communications, stakeholder engagement, or customer/community experience in complex organisations.

• Demonstrated ability to design and improve stakeholder or customer journeys, translating insight into measurable experience improvements.

• Strong executive presence with the ability to influence senior leaders, inspire teams, and represent the school confidently in parent-facing forums.

• Advanced written and verbal communication capability, including audience segmentation, copywriting and editorial judgement aligned to brand and tone-of-voice standards.

• Strong familiarity with digital communication platforms and tools.

• Proven ability to drive cross-functional alignment and improvement without direct authority.

• Experience defining and embedding platforms & service standards that strengthen stakeholder confidence and operational discipline.

• Typically 10–12 years of relevant professional experience, including leadership responsibility.

Desirable

• Experience in international schools or educational environments.

• Experience in premium service or customer-focused organisations.

Qualifications

• Degree in Communications, Public Relations, Marketing, Business, Hospitality, Customer Experience, or related field.

• Equivalent professional experience will be considered.

• Customer Experience Certification (e.g. CXXP, Forrester) is advantageous.

Working Hours:

8:00 am – 5:00 pm, Monday to Friday

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We’re passionate about safeguarding Airwallex’s operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks.

The Global Regulatory Compliance Team forms part of the second line of defence (2LOD) at Airwallex whilst operating within the larger LRC function. We are a proactive and trusted business partner committed to enabling Airwallex’s growth and strategic goals by providing an advisory and oversight role. Our team culture is collaborative, impact-driven with a focus on continuous improvement. You’ll be part of a team that values transparency, empowerment and high performance.

This role is a newly created senior role with a specific focus on our Asian business. You will be a key member of the Global Regulatory Compliance Team, based in Malaysia or Singapore and with a direct reporting line to the global team head (based in Amsterdam).

What you'll do

As Director, Regulatory Compliance, Asia you will deliver on the regulatory engagement strategy and maintain our licensing responsibilities for our regulated financial services entities across Asia. You will coordinate with all internal and external parties to ensure compliance through the communication of regulatory requirements, cross-functional collaboration to productize solutions and offerings, implementation and execution of processes and interfacing with our regulators. You will also help to continue to build our global regulatory compliance program based on the 2 lines of defence principle. You will analyse new and existing products and provide guidance to ensure that our 2LOD second line of defence controls are fit for purpose and comply with regulatory obligations and guide the first line business to enable the maturity of both customer-facing and internal back-office processes and product features.

Responsibilities:

• Leadership team member within the Global Regulatory Compliance Team for Airwallex

• Deliver the regulatory engagement strategy for the Airwallex entities in the region

• Support the Airwallex Group’s expansion by managing the regulatory compliance components of licence authorisation processes

• Act as a key stakeholder in relation to licence applications, business plan updates and information requests between Airwallex and our regulators

• Ensure that our regulatory compliance and integrity risk reporting obligations are maintained for all Airwallex Group entities in the region

• Support and / or manage on-site exams and inspections (in collaboration with our LRC colleagues)

• Advise the business with respect to regulatory change initiatives with a particular focus on how to effectively manage compliance risk attached to new laws and regulations in the jurisdictions we operate

• Develop policies, processes and provide advice in relation to regulatory risk obligations that exist within the 1st line business

• Manage regulatory compliance risk within the Airwallex Risk Management Framework and associated escalation process (inc. the Group Risk Committee)

• Advise the business in relation to conduct risk and ethics matters (where appropriate) relating to our financial services licences

• Deliver the Compliance Monitoring Program; Conduct targeted and thematic reviews on a wide range of topics to ensure appropriate organisational maturity

• Deliver the Airwallex Group’s Compliance Training for employees and conduct ad-hoc training to specific business areas as required

• Conduct ‘Proactive Special Ops’ projects to unlock business or operational issues to enable Airwallex to achieve its strategic goals more rapidly

Who you are

We’re looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Bachelor’s / Master’s degree in law from a recognised university or analogous Compliance qualifications / experience;

• Minimum of 10 years of experience in regulatory compliance in a regulated financial institution, FinTech, legal / consulting firm, or combination of the above;

• Familiarity with financial regulatory laws, rules, regulations and industry best practices across the Asia region;

• Significant experience in a variety of regulatory legal or compliance roles, with experience in managing teams across multiple geographies;

• Experience in dealing with the Monetary Authority of Singapore, Bank Negara Malaysia and other financial services regulators in Asia;

• Data proficiency - ability to work with data and leverage it for strategic decision-making;

• Outstanding time management, presentation, and relationship-building skills, coupled with the ability to understand the larger picture while operating in a focused manner;

• Strong leadership and team management skills, with the ability to motivate and develop high-performing teams;

• Ability to operate strategically and think creatively to solve complex regulatory compliance challenges;

• Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity;

• Ability to work in a fast-paced start-up environment by multitasking effortlessly and managing competing priorities under demanding deadlines;

• Deep understanding of financial products/services and related conduct risk, ethics, and controls.

Preferred qualifications:

• Fintech, growth experience

• Exposure to licensing processes, regulatory expansion, and RegTech or technology-driven compliance solutions; and

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.