Total 1,546 Others programme director job vacancies in Australia

About the Company

Our Client is a global enterprise technology provider focused on delivering data-driven solutions that help organisations optimise operations and drive long-term customer value.

Responsibilities

We are seeking a senior customer success leader to drive customer adoption, retention, and expansion across a portfolio of enterprise clients, while working closely with regional and country leadership to align execution with broader business and customer strategies.

• Lead and develop customer success functions, including advisory, customer programs, renewals, support, and enablement;
• Drive a customer-centric culture focused on value realisation, adoption, and long-term growth;
• Collaborate with regional and local leadership to execute customer success strategies and initiatives;
• Own customer retention, renewal, and expansion metrics, including recurring revenue growth and churn reduction;
• Drive engagement and value delivery across key accounts, including enterprise customers;
• Design scalable customer success programs to support both large and mid-market segments;
• Provide strategic guidance to customers on optimising and scaling the use of technology solutions;
• Monitor and improve performance metrics such as customer satisfaction, utilisation, resolution time, and program effectiveness;
• Leverage shared resources and standardised processes to ensure consistency and efficiency;
• Support cross-functional collaboration to enhance overall customer experience and delivery outcomes;
• Build and lead high-performing teams, fostering accountability, collaboration, and continuous improvement;
• Implement structured processes, tools, and governance frameworks;
• Champion customer-first behaviours across the organisation and strengthen internal engagement.

Requirements

• Degree in Business, Technology, or a related field;
• At least 10 years of experience in customer-facing roles, managing enterprise or strategic accounts;
• Proven leadership experience managing teams and cross-functional stakeholders;
• Strong background in subscription or recurring revenue business models;
• Commercially driven with a strong understanding of customer lifecycle management and value realisation;
• Excellent communication, influencing, and stakeholder management skills;
• Analytical, adaptable, and able to drive change in dynamic environments;
• Experience in enterprise technology or data-driven industries will be an advantage.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at charmaine@fcs-careers.com for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer (dpo@fcs-careers.com).

We are looking for a dynamic and commercially driven Regional Sales Director to lead and accelerate our business growth across key markets in Asia. This is a senior leadership role responsible for driving revenue performance, expanding market presence, and building strategic partnerships to support the company’s regional expansion.

Key Responsibilities

• Develop and execute regional sales strategies to achieve revenue and growth targets
• Identify and secure new business opportunities across multiple markets
• Build and maintain strong relationships with corporate clients, business owners, and key stakeholders
• Lead, mentor, and manage team
• Drive market expansion initiatives and strengthen the company’s regional footprint
• Collaborate with internal teams to deliver customised solutions aligned with client needs
• Monitor market trends and competitor activities to refine business strategies
• Provide regular sales forecasts, pipeline updates, and strategic insights to senior management

Requirements

• Bachelor’s degree in Business, Marketing, Finance, or a related field (Master’s degree preferred)
• Minimum 8–10 years of experience in sales, business development, or client-facing roles, with at least 5 years in a leadership position
• Proven track record of achieving revenue targets and driving business growth
• Strong network and experience in regional markets is highly preferred
• Excellent leadership, communication, and stakeholder management skills
• Strong commercial acumen with a strategic mindset
• Fluent in both English and Chinese (spoken and written) to effectively communicate with regional clients

Preferred Skills:

• Experience working with distributed teams or in multinational companies.
• Knowledge of local compliance and regulations in Southeast Asia.
• Cross-cultural communication and negotiation skills.

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot 

  
As the Location Strategy Director, you will report to the Senior Director, Real Estate, and work closely with the rest of the cross-department teams to shape AirTrunk’s growth strategy, making your mark in a number of ways:  

• You’ll be part of a dynamic team driving rapid expansion across APAC, leading initiatives to unlock new markets through strategic partnerships, acquisitions, and infrastructure-led solutions.  

• In this role, you’ll collaborate with AirTrunk’s leadership team, internal stakeholders and external partners to deliver hyperscale growth. 

Your Day to Day 

• Originate and execute complex real estate and related transactions, including acquisitions, joint ventures, and strategic partnerships that accelerate AirTrunk’s growth. 

• Lead negotiations with developers, government and institutional partners to secure new site options, critical infrastructure, regulatory approvals, and incentives. 

• Design and implement medium and long-term growth options, balancing speed-to-market with scalability, risk mitigation, and long-term sustainability. 

• Direct comprehensive due diligence and feasibility assessments, coordinating multidisciplinary teams to ensure robust technical, financial, and regulatory evaluation. 

• Develop compelling business cases and partner on investment approval processes, preparing executive-level presentations for review and approval. 

• Collaborate cross-functionally with master planning, development, and investment teams to align site acquisition with delivery timelines and customer requirements. 

• Mentor and develop team members, fostering knowledge transfer and building organizational capability for future growth. 

• Monitor industry trends and regulatory changes, providing strategic insights and advising leadership on emerging opportunities across APAC markets. 

Requirements 

• 10+ years of experience leading negotiations or business development in the real estate / infrastructure sectors, ideally in a hyperscale environment. 

• Proven experience with site selection & acquisition, real estate development / project management, partnerships and business development, etc. 

• Experience negotiating related agreements, such as economic incentives, colocation agreements, utility agreements, construction contracts etc. will be advantageous.  

• Strong quantitative and financial modelling skills 

• Excellent communication and influencing ability. 

• Familiarity with APAC real estate markets and regulatory frameworks. 

• Ability to thrive in a matrixed organization, adapt quickly, and foster an open, collaborative workplace. 

  The AirTrunk Culture  

  Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.

  The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.

  Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.

  Now’s your chance to Grow@Hyperscale.

  **To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

We are partnering with a globally established technology organisation that develops advanced data driven solutions supporting smarter, safer, and more efficient infrastructure environments. With a strong footprint across international markets, the business is continuing to expand its presence in Asia Pacific and is seeking a commercial director to lead growth.

This is a regional role with significant ownership, focusing on developing strategic relationships, scaling deployments, and driving long-term commercial outcomes across public and private sector stakeholders.

Key Responsibilities

• Lead end-to-end business development activities across the smart infrastructure ecosystem, including opportunity creation, solution positioning, commercial negotiations, and deal closure
• Build and nurture senior-level relationships with key stakeholders, including government agencies, infrastructure operators, and strategic partners
• Drive a consultative sales approach, translating complex technical capabilities into clear business value for customers
• Identify, develop, and manage regional channel partners, system integrators, and distribution networks
• Collaborate closely with cross-functional teams including product, engineering, and customer success to ensure successful project delivery and customer satisfaction
• Support the rollout and scaling of integrated hardware and software solutions within urban infrastructure environments
• Contribute to regional go-to-market strategies, including defining target segments, market entry approaches, and revenue growth plans
• Provide ongoing market insights, including customer needs, competitive landscape, and emerging trends, to inform product and commercial strategy
• Maintain accurate sales forecasting and pipeline reporting in line with internal processes

Requirements

• Proven experience in enterprise sales or business development within technology led environments
• Demonstrated track record of achieving or exceeding commercial targets
• Exposure to public sector linked sales cycles is advantageous
• Strong ability to engage and influence stakeholders across technical and non-technical audiences
• Commercially astute with a structured and disciplined approach to pipeline management
• Comfortable operating in a fast-paced, evolving environment with regional scope
• Interest in learning and communicating technical concepts in a clear and practical manner
• Experience working with CRM platforms and sales engagement tools
• Bachelor’s degree or equivalent practical experience

EA: 14S7084 | Registration No: R1981018

Responsibilities:

1. Strategy to Execution

• Convert corporate strategy into a clear, prioritised platform roadmap
• Align product development with scalable, multi-market service delivery
• Balance innovation with operational control and risk management

2. Platform & Technology Governance

• Ensure reliability, scalability, and data integrity
• Establish predictable release cadence and engineering discipline
• Reduce technical debt, rework, and key-person dependency

3. Service Delivery Excellence (Payroll & Benefits)

• Deliver industry-leading payroll accuracy and SLA performance
• Standardise SOPs and strengthen operational controls
• Improve onboarding efficiency and escalation governance

4. Operational Integration & Risk

• Align Product, Technology, and Operations under a unified operating model
• Identify and resolve bottlenecks early
• Protect service quality while enabling growth

5. Margin & Efficiency

• Improve cost-to-serve through automation and process optimisation
• Increase transparency of gross margin drivers
• Build scalable infrastructure to support sustainable expansion

Requirements:

• 10+ years in HR tech-enabled services, SaaS + managed services, or fintech operations
• Proven leadership of both technical and service delivery teams
• Strong commercial acumen with margin management experience
• Systems thinker with disciplined execution and cross-functional leadership

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793   |   Eddie Tang |   Registration No: R1221129

• Lead fundraising initiatives targeting insurance companies, pension funds, endowments, foundations, institutional family offices, reinsurers, and balance-sheet investors.
• Build and maintain strategic relationships with CIOs, alternatives heads, investment committees, and key decision-makers to secure anchor investments and cornerstone commitments.
• Manage institutional due diligence, RFPs, and investment committee processes, coordinating internal teams to support investor inquiries and presentations.
• Collaborate with the CIO and investment team to structure institutional-grade fund vehicles and integrate investor feedback into fund design, terms, and positioning.
• Develop strategic partnerships with consultants, insurance platforms, and capital partners, supporting co-investment and bespoke mandate opportunities.

Requirements:

• At least 8 years of experience in institutional fundraising, private credit, or alternative investments.
• Demonstrated success in securing capital from institutional and insurance investors.
• Strong understanding of private credit, secured lending, and credit risk.
• Excellent written, verbal, and presentation skills; comfortable engaging with senior stakeholders and investment committees.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Type: Part-Time (12-month contract)

Contract Period: 1 May 2026 – 30 April 2027

Working Hours: 8 hours per day

Work Schedule: 3-4 days per week

Work Days: Includes Saturday (fixed working day) and Sunday (as required)

Provide planning, development, and implementation of key activities and initiatives aimed at building up the national donor pool as well as maintaining and growing our pool of dedicated volunteers. Working in close partnership with key stakeholders from Blood Services Group (BSG) and Singapore Red Cross (SRC), she/he will recruit, mobilise and engage eligible volunteers to support relevant public education (outreach activities such as roadshows, learning journeys, blood donation talks etc.), donor engagement, tele-recruitment, and blood-donation-related activities. In addition, the incumbent will engage educational institutions, corporate, government, and community organisations to educate, recruit, retain, and recognise blood donors while supporting in organising community blood drives and group donations to build the national blood supply.

KEY RESPONSIBILITIES

● Collaborate with internal and external stakeholders to advocate on blood donation

● Undertake outreach and engagement activities towards expanding the donor pool (especially youths), including planning and organising roadshows, guided tours in the bloodbanks, blood donation talks etc

● Support in Conceptualising, planning and executing outreach activities to target audience (e.g members of public, students, staff) to raise awareness.

● Reach out to community partners (especially educational institutions) to arrange talks and learning journey to the bloodbanks.

● Handle the end-to-end programme management for all outreach activities and initiatives.

● Collaborate with partners and engage stakeholders for various initiatives.

● Work closely with the Head of Operations to develop and implement outreach strategies.

● Work closely with the operation team to engage internal and key stakeholders e.g educational institutions, corporate, government, and community organisations through outreach activities and initiatives to advocate on the National Blood Programme

● Work closely with the marketing team to develop collaterals, EDM, banners etc. for outreach activities and initiatives.

● Conduct relevant training to volunteers on blood donor recruitment to equip them with the relevant knowledge when volunteering for the outreach activities.

● Collaborate with internal and external stakeholders to promote blood donation and organise group donations at the bloodbanks.

● Undertake relevant administrative tasks, including but not limited to creating and maintaining volunteer and blood-drive records, updating SOPs and educational collateral etc.

● Assist in the planning for World Blood Donor Day 2026 event.

● Assist in the planning for National Blood Programme 80th Anniversary event.

● Prepare reports and provide prompt reporting to the management.

● Other duties as assigned.

JOB SPECIFICATION

Qualifications:

• Diploma in any discipline

Experience:

• Candidate(s) with a history of relevant voluntary/internship experience will have an added advantage Required experience, skills, and knowledge.

• Demonstrated interest in the non-profit/charity sector.

• Familiarity with the blood donation landscape and donor behaviour in Singapore.

• Experience in project or event management will be advantageous.

• Ability to prioritise work responsibilities/multitask, organise own work schedule.

• Think on the feet, make decisions and carry out responsibilities without the need for direct supervision.

• Communicate, negotiate, and engage professionally and confidently with people from all walks of life.

• Self-motivated, responsible, adopts a proactive approach to every aspect of work.

• Manage, grow, and utilise a team of volunteers from diverse backgrounds and with different interests/skillsets.

• Strong verbal and written communication skills, including the ability to tailor key messages and adopt different approaches for different audiences.

• Able to work from Tuesday to Saturday and occasionally on Sunday and some weekday evenings (when required).

• Able to deliver a high level of customer service skills and a keen eye for detail.

• Possesses Business-level proficiency in Microsoft Office.

Work Location: Mapletree Business City

Working Hours: Mon to Fri Office Hours

Monthly Salary: $3450 per month

11 Months Contract

Job Scope:

• Execute day-to-day administrative work
• Work with marketing team to regularly collate partners content for marketing communications, manage the marketing calendar and artworks for the team etc.
• Coordinate and execute events/ programme requirements with partners and event organiser.
• Coordinate and execute development of events logistics, tracking of the progress and run on-the-day activities.
• Manage activities at events that includes partner and programme management, marketing assets creation etc.
• Manage and compile events’ post-reporting requirements and data tracking.

Requirements:

• Degree in Business Administration/Mass communication
• Experience in project and budget management, business administration
• Good writing and communication skills
• MS Office suite (especially Excel)
• Independent worker

Kindly send in your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Programme Coordinator

Role Overview

The Programme Coordinator willserve as a critical enabler for the public-private programmes and broader PMOoperations at SIMTech. This role strengthens programme governance, streamlinesmonitoring and control processes, and drives the adoption of digital andautomated tools. The coordinator ensures operational excellence across allprogramme workstreams and frees programme managers to focus on strategicplanning, partner engagements, and technical leadership.

Key Responsibilities

1. Programme Monitoring, Control & Governance

• Manage and maintain programme‑level tracking systems for milestones, budget and KPIs across multiple workstreams.
• Standardize and streamline repetitive monitoring and reporting activities to ensure consistency across the programme.
• Identify deviations early, flag risks proactively, and prepare recommended mitigation actions for programme leadership.

2. Digitalisation, Automation & Dashboard Development

• Lead the simplification, automation, and optimisation of current processes (e.g., reporting workflows, tracking of milestones, budget and KPIs).
• Develop and maintain interactive dashboards (Power BI or equivalents) that enable data‑driven and agile decision‑making.
• Evaluate and implement digital tools or solutions that improve efficiency, reduce manual workload, and strengthen programme visibility.

3. Programme Operations & Cross-FunctionalCoordination

• Serve as the central coordination point for cross‑functional activities, ensuring timely alignment among internal teams, partners, and stakeholders.
• Organize and manage regular programme checkpoints, reviews, and decision forums, including agendas, logistics, and documentation.
• Ensure programme documentation, SOPs, templates, and repository structures are up‑to‑date and fit for purpose.

4. Resource & Workflow Support

• Support programme managers in resource planning, workload allocation, and tracking utilisation across the programme.
• Assist in the preparation of high‑quality presentations, reports, and communication artefacts for leadership, funders, and stakeholders.

5. Continuous Improvement & PMO Agility

• Analyse existing programme processes to identify inefficiencies, bottlenecks, and opportunities for simplification.
• Recommend and help implement improvements that support agile ways of working, faster responses, and higher productivity.
• Promote best practices in programme coordination, documentation, and tool usage across the team.

Job Requirements

• Bachelor’s degree in Engineering, Business, Operations, Project Management, or a related field.
• Experience in programme or project coordination, PMO operations, or technical operations—preferably in tech, engineering, manufacturing, or R&D environments.

• Strong proficiency in MS Office and familiarity with Power BI, workflow tools (e.g., Power Automate), or other digital/automation solutions.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical skills and attention to detail, especially in tracking and reporting.
• Solid communication skills—able to convey complex information clearly across technical and non‑technical stakeholders.
• Comfortable working independently in dynamic, fast‑paced environments.
• Collaborative and adaptable team player with strong stakeholder coordination abilities.

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

About the role

Mokara is looking for a dedicated, versatile, and team-oriented Competitive Gymnastics Coach + Recreational Gymnastics Manager to support both the growth of our competitive athletes and the development of our recreational programme.

This is a hybrid leadership role for someone who is passionate about coaching, teaching, and building strong systems. The ideal candidate brings sound gymnastics knowledge, excellent organizational skills, and the ability to develop both athletes and coaches with clarity, consistency, and care.

On the competitive side, this coach will help guide athletes through disciplined training, strong fundamentals, and positive, detail-oriented coaching. On the recreational side, this leader will help shape the structure and quality of the programme by organizing camps and events, supporting staff education, and working closely with the Recreational Programme Director to strengthen lesson planning and coach

The role will report into the Competitive Programme Manager and the Recreation Programme Manager.

Role Responsibilities

Lead competitive training sessions for assigned groups and levels in alignment with Mokara’s values, technical standards, training systems, and seasonal goals.

Teach strong fundamentals and progressions across events, with an emphasis on safe development, quality of execution, consistency, and long-term athlete growth.

Create a positive, structured, and disciplined training environment where athletes feel supported, challenged, and motivated.

Provide clear corrections, measurable goals, and detail-oriented feedback to help athletes improve technically and mentally.

Support routine construction, evaluations, mock meets, and overall competitive readiness.

Help athletes build confidence, resilience, accountability, and a healthy relationship with the sport.

Maintain athlete wellbeing as a priority by balancing development, performance goals, and appropriate training loads.

Contribute to athlete planning and pacing where appropriate, including readiness timelines, event focus, and meet preparation.

Create, organize, and manage recreational camps, clinics, special events, and holiday programmes in collaboration with programme leadership.

Help ensure recreational events are well-structured, well-staffed, engaging, and aligned with Mokara’s standards and culture.

Support operational planning for camps and events, including scheduling, staffing support, logistics, and programme flow.

Work closely with the Recreational Programme Director to strengthen the structure, consistency, and quality of the recreational programme.

Assist in the creation, refinement, and implementation of lesson plans for recreational classes across levels.

Help maintain clear standards for class objectives, coach expectations, athlete progressions, and teaching quality across the recreational programme.

Lead classroom-based training for new employees, including staff with little or no prior gymnastics experience.

Create a structured and documented set of materials for all classroom-based learnings that can be used by any experienced gymnastics coach to coach new coaches.

Teach foundational concepts such as class structure, athlete supervision, safety expectations, basic gymnastics terminology, equipment usage, and introductory skill progressions.

Support the onboarding and development of new coaches so they can confidently and professionally teach within Mokara’s system.

Provide ongoing classroom training and education for coaches seeking to progress to higher teaching levels.

Help beginner coaches learn how to teach more advanced recreational levels through structured education, progressions, observation, and guided development.

Contribute to a culture of professional growth by helping coaches improve communication, technical understanding, class management, and teaching confidence.

Work with programme leadership to identify development pathways for staff and support continuous improvement across the coaching team.

Requirements

Prior experience coaching gymnastics required; competitive coaching experience strongly preferred.

Experience in staff training, coach development, camp coordination, or programme management is strongly preferred.

Strong organizational skills and the ability to manage multiple responsibilities across both competitive and recreational programming.

Genuine enjoyment of working with children and helping them grow both athletically and personally.

Strong attention to detail in teaching technique, execution quality, safety standards, and class structure.

Team-first mindset: collaborative, coachable, professional, and ego-free

Ability to communicate professionally in English, both spoken and written.

CPR/First Aid certification, or willingness to obtain.

Must be able to provide at least two references from former employers.

Summary:

The Service Delivery Director is a key leadership role responsible for overseeing the successful delivery of digital workplace solutions to a diverse portfolio of public and private sector clients. This role demands a strong understanding of ITIL practices, digital transformation and digital employee experience, a deep technical background across various technologies (including ServiceNow ITSM, Tanium DEX, endpoint management) to provide AI-driven service along with exceptional leadership and communication skills.

Responsibilities:

Service Delivery Management

• Lead and manage the service delivery teams responsible for application maintenance, cloud (public, private, hybrid), digital workplace services, and on‑premises infrastructure services.
• Ensure services are delivered in accordance with contractual obligations, meeting or exceeding service level agreements (SLAs) and experience level agreements (XLAs) for digital employee experience.
• Develop and implement service delivery strategies, processes, and procedures to optimize efficiency, effectiveness, and end‑user experience across all digital channels (service desk, self‑service, virtual agents, and workplace support).
• Oversee incident, problem, and change management processes, ensuring timely resolution, minimal disruption to clients, and effective use of AIOps for early detection, noise reduction, and automated remediation.
• Conduct regular service and experience reviews with clients to assess performance, DEX metrics, and AI/AIOps value realization, identify areas for improvement, and foster strong relationships.

Digital Workplace, Transformation & Experience

• Champion the digital workplace and drive the adoption of modern workplace services, tools, and operating models that enhance productivity and collaboration for end users.
• Lead digital transformation and experience initiatives in partnership with client stakeholders, ensuring alignment to the client’s digital roadmap, ITSM processes, and service level commitments.
• Drive continuous improvement of digital employee experience by leveraging analytics, DEX tooling, end‑user feedback, and journey mapping to prioritize and implement experience‑focused enhancements.
• Promote and govern the use of AI‑powered support capabilities (e.g., virtual agents, knowledge‑driven self‑service, AI‑assisted support) to increase automation, ticket deflection, and first‑contact resolution.
• Define and track KPIs and experience‑centric measures (such as DEX scores, self‑service adoption, and AI/AIOps benefit realization) and incorporate them into regular reporting and governance.

AIOps, Automation & Innovation

• Work closely with AI Innovation and Service Governance lead to own the strategy and roadmap for AIOps adoption across monitoring, event management, incident response, and capacity/availability management.
• Ensure AIOps platforms are integrated with ITSM, monitoring, and observability tools to provide actionable insights, predictive analytics, and automated remediation where appropriate.
• Identify, prioritize, and implement automation opportunities across service desk, workplace, deskside support to improve speed, quality, and consistency of service delivery.
• Collaborate with architecture, engineering, and operations teams to ensure solutions are robust, scalable, secure, and designed for observability and AI‑assisted operations.
• Lead periodic innovation and improvement reviews with clients to present new use cases, proofs of value, and incremental enhancements in digital workplace, DEX, AI, and AIOps.

Team Leadership

• Mentor, motivate, and foster cross‑functional collaboration between service desk, deskside support, digital workplace support and ITSM teams.
• Provide guidance, coaching, and development opportunities to team members in ITSM, digital workplace, DEX practices, and AIOps/automation capabilities.
• Foster a culture of collaboration, accountability, innovation, and continuous improvement focused on user‑centric and experience‑centric outcomes.

Client Relationship Management

• Build and maintain strong relationships with key client stakeholders, including business, IT, and digital workplace leaders.
• Serve as a trusted advisor, providing strategic guidance and recommendations on technology solutions, digital workplace strategies, and AI/AIOps‑enabled service models.
• Proactively address client concerns and escalations, ensuring timely and effective resolution and clear communication of improvement actions and experience outcomes.

Financial Management

• Contribute to the development and management of service delivery and digital workplace budgets.
• Monitor and control costs, identifying opportunities for optimization through automation, AI/AIOps, and improved service design.
• Track and report on key performance indicators (KPIs) and DEX metrics related to service delivery, transformation outcomes, and value realization.

Qualifications

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.

Experience

• 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role.
• Proven track record of successfully delivering a, digital workplace, and on‑premises infrastructure services to public and private sector clients.
• Experience managing large, complex IT environments and leading digital transformation or digital workplace initiatives with measurable improvements in digital employee experience.
• Experience with ITIL framework and best practices and with the adoption of AI, automation, and AIOps in IT operations and support.

Certifications

• ITIL v4 Foundation (required).
• ITIL v4 Managing Professional (preferred).
• Certifications in digital workplace, ITSM tools, or AIOps/observability platforms are advantageous.
• Project Management certifications (PMP) are a plus.

Skills

• Excellent leadership, communication, and interpersonal skills.
• Strong analytical, problem‑solving, and decision‑making abilities, with the ability to interpret operational, experience, and AIOps insights.
• Ability to work effectively in a fast‑paced, demanding environment and drive change across multiple stakeholder groups.
• Ability to manage multiple projects and priorities simultaneously across traditional and digital workplace domains.
• Strong understanding of IT security best practices and data protection considerations for digital workplace and AI‑enabled services.
• Good understanding of organizational change management practices.

Job Summary

Lead the development and execution of long-term business strategies to drive growth and profitability. Provide leadership to senior management, oversee operations, ensure compliance, manage risks, and represent the company in key engagements.

Responsibilities

• Develop and implement long-term business strategies and growth plans to achieve organizational objectives
• Provide leadership and direction to senior management and department heads to enhance team performance
• Oversee daily operations to ensure efficiency, productivity, and alignment with company goals
• Monitor financial performance, budgets, and profitability to support informed decision-making
• Ensure compliance with local laws and regulations, including ACRA and MOM requirements in Singapore
• Represent the company in meetings, negotiations, and external engagements to build partnerships and market presence
• Identify new business opportunities, partnerships, and markets to expand company reach
• Manage risks and enforce proper corporate governance practices to safeguard company interests
• Approve major expenditures, investments, and company policies to align with strategic priorities
• Drive organizational culture, values, and ethical standards to foster a positive work environment

Preferred competencies and qualifications

• Bachelor’s degree in Business Administration, Management, Finance, or related field; Master’s degree preferred
• Proven experience in senior management or leadership roles demonstrating strategic impact
• Strong strategic thinking and decision-making skills applied to business growth and operational excellence
• Excellent leadership, communication, and interpersonal abilities to influence and engage stakeholders
• Financial acumen with the ability to analyze and interpret business operations data
• Knowledge of regulatory and compliance requirements relevant to the business environment
• Ability to manage multiple stakeholders and drive business growth initiatives

• Assist in timetabling and scheduling of programmes and courses, including liaising with timetabling representatives for amendments.
• Maintain and prepare accurate content for programme handbooks, including collating responses from course coordinators.
• Coordinate with tutors, participants, and internal units to ensure seamless programme administration.
• Check programme structure inputs. 
• Provide administrative support for events organised. 
• Attend meetings and prepare minutes.
• Perform other administrative duties as assigned.

Requirements:

• Minimum Diploma or Bachelor’s degree in any discipline  
• At least 1 year of relevant experience in programme/course administration or a related field

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to:

west5@recruitexpress.com.sg

EA License No: 99C4599

Job Scope:
1. Taking on the administrative duties required to support the effective implementation of the Applied Learning Programme (ALP), which include:

• Preparing and setting up equipment/devices for Applied Learning Programme (ALP)

lessons.

• Carrying out checks, maintenance and day-to-day running of the Applied Learning Programme (ALP) room.

• Assisting trainers/ teachers in programme delivery.

• Conduct regular maintenance and stock check of equipment/devices in the Applied Learning Programme (ALP) room.

• Monitoring inventory/checklist of equipment/devices/expendables.

• Recording damaged/missing/broken equipment.

• Ensuring all equipment/devices are kept in order by the teacher/students after lessons.

• Making minor repairs of parts if necessary.

2. Supporting the school’s Applied Learning Programme (ALP) Committee by:

• Supervising students in the safe and proper use of Makerspace.

• Assisting in general troubleshooting of students’ projects if necessary.

• Assisting in the safety and maintenance of equipment and tooling.

• Assisting in slicing and 3D printing of students’ work and other school projects.

• Assisting in maintaining the 3D printers in Makerspace.

Working Arrangement:

Duration: 1 May 2026 to 31 March 2027

Location: Jurong

Salary: $14/H

Working Hours: Mondays to Fridays (12.00pm to 4.00pm)

Requirements:
1. Minimum NITEC certification.

2. Experience working with 3D printers and slicing software.

3. Proficient in Microsoft Office.

4. Experience in engineering.

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Chief Operating Officer (COO)
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage all operational functions across multiple departments and training divisions.
• Design, develop, and introduce new high-value training courses and advanced certification programs.
• Manage a broad portfolio of courses, including WSQ framework and SkillsFuture/SSG-funded training programs.
• Lead the recruitment, training, and performance management of trainers across various disciplines.
• Maintain current accreditations and pursue additional certifications with regulatory bodies (MOM, WSH Council, SSG, NEA, IRCA, NEBOSH, SCDF, NRC).
• Ensure full compliance with SSG audit requirements and uphold quality standards across all training delivery processes.
• Promote operational efficiency and drive continuous improvement initiatives throughout the organization.
• Manage and strengthen partnerships with SkillsFuture Singapore, regulatory authorities, and industry partners.
• Support business development initiatives and ensure high levels of client satisfaction.
• Work closely with regional teams to maximize the use of global resources and expertise.

APPLY NOW!!!

• Bachelor’s degree from a recognized university (Engineering or a related field).
• Minimum 8–10 years of experience in the education or training industry in senior operational leadership roles (COO, Director of Operations, VP Operations, etc.).
• Proven leadership experience managing operations across multiple departments and large trainer networks across diverse subject areas.
• Demonstrated success in managing large-scale operations (organizations with 50+ employees or revenue exceeding $10 million).
• Extensive operational knowledge across key areas including course development, training delivery, quality assurance, trainer management, and accreditation processes.
• Strong expertise in course development, with a proven track record in launching high-value and advanced certification programs.
• Strong understanding of accreditation requirements, regulatory compliance (e.g., SSG, MOM, and related bodies), and WSQ frameworks.
• Solid commercial awareness with a good understanding of the economics of training businesses.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781