Total 17,161 procurement manager job vacancies in Australia

We are seeking a highly experienced and strategic Senior Sales Manager to lead and expand our trading business. This role is responsible for driving revenue growth, developing sales strategies, managing key accounts, and overseeing the sales team. The candidate will play a critical role in business development, supplier coordination, and overall market expansion.

Key Responsibilities

• Develop and execute long-term sales strategies to achieve business growth
• Lead, manage, and mentor the sales team to meet and exceed targets
• Identify new market opportunities and expand client base (B2B focus)
• Build and maintain strong relationships with key clients and partners
• Oversee pricing strategies, contract negotiations, and high-value deals
• Monitor market trends, competitor activities, and industry developments
• Collaborate with procurement, logistics, and operations teams
• Ensure smooth coordination of supply chain and timely delivery
• Review sales performance, forecasts, and financial reports
• Drive profitability by managing margins and cost efficiency
• Represent the company in client meetings, negotiations, and business events

Key Responsibilities:

1. Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service.
2. Manage and lead the restaurant team, including hiring, training, scheduling, and performance evaluations.
3. Maintain high standards of food quality, presentation, and hygiene in compliance with company policies and regulations.
4. Handle customer feedback and resolve any service issues promptly and professionally.
5. Monitor inventory levels and ensure cost control in purchasing and stock management.
6. Develop and implement sales strategies, promotions, and marketing initiatives to increase revenue.
7. Analyze financial reports (sales, costs, profits) and implement corrective actions where necessary.
8. Ensure compliance with all health and safety regulations.
9. Build a positive team environment and motivate staff to deliver excellent customer service.
10. Liaise with suppliers, contractors, and relevant authorities when required.

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

Role Overview

We are looking for a highly analytical, detail-oriented Associate Manager or Manager of Payment and Card Operations, to oversee our day-to-day transaction processing, client ledger management, and card program operations.

In this role, you will be the core custodian of how money moves through our ecosystem—balancing available liquidity, payment rail operating hours, settlement speeds, and costs to ensure seamless user experiences.

Depending on your experience level, you will either step directly into or grow into a people-management role - leading a lean on site and cross border operations team, tasked with handling transaction volumes, maintaining strict SLAs, triaging failed payments, and executing complex multi-layer reconciliations.

Additionally, you will partner closely with Product and Engineering to co-design automated payment routing flows and scalable ledger mechanisms.

Key Responsibilities

1. Payment Operations & Liquidity Management

Daily Execution: Oversee day-to-day deposit and payout processing, ensuring all transactions align with available liquidity, specific payment rail operating hours, settlement speeds, and cost-efficiency.

Client Ledger Management: Own the accuracy and integrity of client ledgers for all deposit and payout actions.

Payment Triage & Exceptions: Act as the primary escalation point for failed payments; proactively collaborate with banking partners and Payment Service Providers (PSPs) to trace, refund, or re-process stuck funds.

Team Leadership & SLAs: Manage and coach the payment operations team, shift schedules, and tracking performance against transaction volumes, processing speed, and strict operational SLAs.

Automation & Innovation: Partner with Product and Engineering teams to co-design and implement automated payment routing flows and system mechanisms.

2. Card Operations & Reconciliation

Ledger Oversight: Manage end-to-end ledger movements covering card top-ups, user expenditures, and specialized card promotion ledgers.

Multi-Layer Reconciliation: Establish and oversee robust daily reconciliation processes: internal ledger matching, as well as internal ledgers vs. card provider ledgers to identify and resolve discrepancies immediately.

Dispute & Chargeback Management: Direct the card dispute workflow, including chargeback filing, tracking, and dispute validation.

Flow Design & Optimization: Collaboratively design optimized card payment flows while managing the team on daily card reconciliation, chargeback processing, and refund execution.

Required Qualifications & Skills

Experience: 3–5+ years of hands-on experience in payment operations, card operations, or financial clearing, with previous experience leading/mentoring junior team members or managing a team.

Ledger & Recon Expertise: Proven experience managing complex financial ledgers (including promotional/incentive ledgers) and running multi-party ledger reconciliations.

Payment Rail Literacy: Deep understanding of various payment rails, including their specific operating windows, clearing times, settlement speeds, and cost structures.

Vendor & Bank Relations: Strong track record of working with PSPs, clearing networks, and banking partners to trace funds and triage system exceptions.

Analytical Capabilities: High proficiency in data analysis (SQL knowledge is heavily preferred) to monitor SLAs, trace transaction anomalies, and optimize routing.

Problem-Solving: Exceptional technical troubleshooting skills with the ability to translate operational friction into automated product/engineering requirements.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.

As a manager, you will ensure that your diverse portfolio of international and local clients receive the same level of excellent service and client care. You will proactively manage and take responsibility for the compliance aspects of your client companies and provide a full range of company secretarial services. In addition, you will train, supervise, guide and coach your team-mates to provide exceptional services.

Requirements:

• Minimum 8-12 years of relevant corporate secretarial managerial experience
• Must be CSIS / ICSA qualified.
• Experience working with a diverse portfolio of private and listed companies across various industries.
• Adept at handling multiple projects independently with excellent planning skills
• Adopt a positive leadership approach towards empowering and coaching team members.
• Strong communicator with stellar people management skills.
• Keen passion for change and continuous improvement.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

At Funco, we create events that bring people together — from family days and carnivals to dinner events, community celebrations, corporate gatherings, and customised experiences that are designed to be fun, memorable, and well executed.

As we continue to grow, we are looking for an experienced Event Planner / Event Manager / Senior Event Manager to join our team.

This role is for someone who understands how events work — from the first client brief, to concept creation, proposal development, planning, coordination, and final execution on-site.

We are looking for a strong team player — someone who can be the “midfielder” in the team: connecting the client, creative direction, operations, suppliers, and internal team so that every project moves smoothly towards a successful goal.

What You’ll Be Involved In

* Managing client briefs, meetings, proposals, and account servicing

* Developing event concepts and ideas that are practical, creative, and client-focused

* Preparing proposals, costing support, timelines, and planning documents

* Coordinating with vendors, suppliers, designers, operations, and production teams

* Managing event schedules, deadlines, logistics, and on-site requirements

* Supporting sales conversations and identifying opportunities to grow accounts

* Understanding basic event technical needs, including audio, visual, lighting, staging, tentage, décor, environmental build-ups, and site flow

* Supporting event execution as a show producer, including pre-event show rundowns, on-site event cues, programme flow, team player to technical vendors and talents, as well as post-event evaluation

* Ensuring events are planned properly and delivered smoothly

What We’re Looking For

* Ideally 3 to 4 years or more of hands-on experience in event management, event sales, client servicing, or event operations

* Experience in family days, carnivals, corporate events, dinner events, community events, or agency-style event work will be an advantage

* Strong communication and coordination skills

* Able to manage clients professionally and understand their needs

* Comfortable with proposal writing, timelines, deadlines, and multi-tasking

* Organised, responsible, and able to follow through

* Creative, practical, and willing to learn continuously

* A team player who enjoys working in a fast-moving and fun environment

* Diploma/Degree in Events, Hospitality, Marketing, Communications, Business, or related fields will be preferred — but relevant industry experience matters most

Who This Role Is Best For

This role is best suited for someone who has already been in the events industry and is ready to contribute quickly.

We are looking for someone who can plug in, play fast, support the team, grow accounts, create ideas, and help Funco continue our expansion journey.

At Funco, we are not just in the business of rentals — we are building a stronger event experience company. We want people who enjoy creating joy, managing details, solving problems, and delivering events that clients and guests remember.

We value team players who bring the right gumption, creativity, and drive to create meaningful work and add value to the entire team. Good performance and strong contribution will be recognised and rewarded as we grow together.

If you are passionate about events, enjoy working with people, and want to be part of a growing company that believes in fun, creativity, and teamwork, we would love to hear from you.

Interested candidates may send their CV / portfolio to: admin@funco.com.sg

Or connect with us directly here on LinkedIn.

Join Funco — let’s create fun, meaningful, and memorable experiences together.

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Wealth & Asset Manager (Relationship Manager/Investments)

Company Overview

We are a Singapore-based private fund management and wealth advisory firm that focuses on multi-asset investment solutions and family office services. We offers a comprehensive, one-stop family office solution by providing a wide range of services including independent asset management (IAM), advanced wealth solutions, fund services, risk & resilience services. Our holistic approach ensures we cover all aspects of family governance and family constitutions from end-to-end for high-net-worth individuals, family offices, and regional investors (Singapore and broader Asia)

Job Summary

You will be responsible for managing and growing client relationships while ensuring full compliance with MAS regulatory requirements. The role combines client servicing, investment trade execution, compliance-driven onboarding, and product advisory support within a regulated asset management environment.

Key Responsibilities

1. Client Onboarding & Due Diligence

• Conduct KYC and CDD checks in line with MAS regulations

• Verify client identity, background, and risk profile

• Ensure all documentation is complete, accurate, and updated regularly

• Support Anti-Money Laundering (AML) and compliance screening processes

2. Client Relationship Management

• Build and maintain long-term relationships with clients

• Understand client investment objectives, risk tolerance, and financial needs

• Provide ongoing portfolio updates and service support

• Handle client queries and ensure a high level of client satisfaction

3. Trade Placement & Execution Support

• Facilitate client trade instructions and investment transactions

• Coordinate with internal teams for order execution and settlement

• Ensure accuracy and timeliness of trade processing

• Confirm trade details with clients as required

4. Product Knowledge & Training

• Develop strong understanding of the firm’s investment products and strategies

• Stay updated on market trends and product changes

• Communicate product features and risks to clients in a compliant manner

• Participate in internal product training sessions

5. Regulatory & Administrative Duties

• Perform duties as a Registered Representative under MAS guidelines

• Maintain proper records for audits and regulatory reviews

• Ensure adherence to suitability and risk disclosure requirements

• Support compliance monitoring and reporting processes

6. Special Projects & Ad-Hoc Duties

• Participate in firm-wide initiatives and strategic projects

• Support process improvements and operational enhancements

• Carry out additional tasks as assigned by management

Key Requirements

• Diploma/Degree in Business Management, Finance, Accountancy, and/or in any field or equivalent

• CMFAS certifications in RES5, M8, M8A, M9, M9A, HI is an added advantage

• Well versed in investment products (funds, bonds, structured products, etc.)

• Minimum of 8 years’ experience in relationship management within private banking, wealth management and/or advisory roles holding established relationships with UHNW/HNW clients.

• Solid track record in asset development, asset growth, asset management and revenue generation.

• Ability to develop and execute a strategic business plan with a clear growth vision.

• Extensive market connections and deep understanding of the market landscape, macroeconomy, regulatory environment and cultural nuances of the respective Asian market(s).

• Proven leadership and stakeholder management skills.

• Excellent client servicing and problem-solving mentality, with ability to identify and agility to adapt to clients’ evolving needs.

Additional Infor:

• Monday to Friday (5 days work week): 9:00AM to 6:00PM

• Somerset

• Up till $3,000 basic + Allowances + Commission + Incentive and Bonus

• Client-facing Role

• Strong SME Financing Positioning

• Established & Credible Brand (Since 1981)

• Strong Earning Potential
  

Our Client, a market-leading integrated solutions provider, is inviting qualified candidates to fill the position as Relationship Manager.

RESPONSIBILITIES:

• Identify, target and onboard clients in the IT / Construction / General sectors with business loan or equipment financing requirements.

• Generate leads through networking, cold calling, referrals and site visits.

• Conduct detailed needs analysis to match financial products to client needs.

• Maintain and grow a pipeline of qualified opportunities and achieving monthly loan disbursal targets.

• Work closely with credit and risk teams to ensure smooth loan processing and client satisfaction.

• Ensure all documentation, customer due diligence and KYC norms are followed as per regulatory and company guidelines.

• Build long-term relationships with business owners or decision-makers.

• Stay updated on industry trends, competitor offerings and lending norms.

• Track client lifecycle events (e.g. new project, merger, expansion plans) for upselling opportunities.
  

REQUIREMENTS:

• Diploma/ Bachelor’s Degree in Business and Finance

• 2–4 years of sales experience

• Proven experience in dealing with clients in the IT / Construction / General industry

• On-the-job training will be provided

• Excellent communication and negotiation skills

• Result-oriented with the ability to work independently and in teams

Overview

Hotel Traveltine Downtown Singapore, now proudly part of the Trademark Collection by Wyndham, is seeking a motivated and results-driven Sales Manager (Corporate Sales) to join our team.

In this role, you will focus on developing and maintaining strong relationships with corporate clients, managing RFPs, and growing the hotel’s share of business travel. You will play a key part in driving room revenue, building brand awareness, and ensuring a high level of customer satisfaction that reflects Wyndham’s global standards.

Key Responsibilities

· Manage assigned Corporate RFPs and support the annual contracting process through Wyndham’s global and regional sales channels.

· Develop and maintain strong relationships with existing and new corporate accounts to increase room nights and revenue contribution.

· Identify potential clients within key industries and actively pursue new business opportunities.

· Prepare professional proposals and rate quotations that align with the hotel’s pricing strategy and business objectives.

· Conduct regular sales calls, client meetings, and site inspections to maintain engagement and build loyalty.

· Monitor account performance and work closely with Revenue and Marketing teams to optimize results.

· Ensure timely follow-up on leads, inquiries, and feedback, providing excellent customer service throughout the sales process.

· Participate in relevant trade shows, networking events, and Wyndham corporate initiatives to expand the hotel’s visibility.

· Maintain accurate account records and reporting in the hotel’s system.

Qualifications & Skills

· Diploma or Degree in Hospitality, Business, Marketing, or a related field.

· Minimum 2–3 years of hotel sales experience, preferably handling Corporate or Consortia segments.

· Strong understanding of RFP processes and global distribution systems.

· Good communication and presentation skills with a customer-focused mindset.

· Proficient in Microsoft Office and CRM tools (e.g., Opera Cloud, etc).

· Organized, self-motivated, and able to work independently or as part of a team.

Why Join Us

As part of Wyndham Hotels & Resorts, Hotel Traveltine Downtown Singapore offers you the opportunity to be part of one of the world’s largest hotel groups — with global exposure, career growth, and access to industry-leading tools and support.

We offer:

· A collaborative and professional work environment.

· Training and development opportunities through Wyndham’s global community.

· A chance to grow your career in a newly rebranded hotel under a respected international brand.

· Competitive salary and performance bonuses

Job Responsibilities:

•       Manage daily treasury operations, including settlements for deposits, foreign exchange transactions, borrowings, and monitoring of counterparty limits.

•       Administer and monitor intercompany loans, including interest calculations, loan settlements, and reconciliations.

•       Perform month-end closing activities for treasury-related financial instruments, including valuations, hedge accounting, and borrowings reconciliations.

•       Prepare treasury management reports, financial analyses, and support corporate tax and GST compliance requirements.

•       Provide technical accounting support and advisory on hedge accounting and treasury-related matters to internal stakeholders.

•       Ensure treasury transactions and financial instrument accounting comply with relevant accounting standards, regulatory requirements, and internal policies.

•       Support banking administration activities, including account maintenance, signatory management, and Treasury Management System controls.

•       Participate in treasury transformation initiatives, process improvements, system enhancements, and other ad hoc projects.

•       Adhoc tasks as assigned

Job Requirements

·       Minimum Degree in a related discipline

·       Minimum 3 years of relevant experience in similar capacity  

·       ACCA or CPA membership would be an added advantage

·       Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie(R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number:200611680D. License Number: 10C5117

Our esteemed client in the Construction industry is seeking an Assistant Project Manager/ Project Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Assistant Project Manager/ Project Manager
• Location: Central (Based on the project's location)
• Working Hours: 5.5 days, Office Hours
• Salary Package: Up to $12,000 + Bonus

Job Responsibilities:

• To support the planning, scheduling, and coordinating project activities to meet timeline, cost, and quality objectives
• Monitor project progress, identify risks or issues, and implement corrective actions as needed
• Verify construction plans, drawings, and specifications to ensure accuracy and identify any potential errors, defects, or variations
• Liaise with subcontractors, consultants, architects, and relevant authorities, providing guidance and technical support to the project team
• Support personnel management, including coaching and monitoring team productivity
• Drive continuous improvement initiatives to enhance project efficiency and performance
• Organize and lead regular coordination meetings, track deliverables, and maintain project documentation

Job Requirements:

• At least Degree in Civil Engineering or related discipline.
• Minimum 7 years of construction experience, ideally with a main contractor
• Strong project management skills, including planning, scheduling, and milestone tracking
• Familiarity with construction quality, cost, and safety standards
• Comfortable working across multiple sites if required.
• Proficient in MS Office & Project Management software.

Ready to apply? Here’s how:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641

Intuit Recruitment Pte Ltd | EA License No.: 25C2793

·       Is familiar with the Health, Safety, Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines. 

·       Track and interpret relevant environmental regulations, communicates information to vessels, shore staff and New Build department to ensure compliance with environmental legislations. 

·       Build relationships and consult with regulatory bodies, such as US Coast Guard, etc,

·       Participate in environmental industry associations and committees. 

·       Provide guidance, information, and training on regulatory matters to other departments and sea staff

·       Maintain the legislation register on all upcoming regulatory requirements and looks at trends for the future. 

·       Work with internal stakeholders to position the company for future requirements

·       Drive the implementation of environmental policies and practices onboard and ashore. 

·       Update relevant documents and plans to ensure the most current regulations.

·       Issuing of annual certificates to vessels at completion of monitoring period 

·       Manage the development and employment of systems to ensure compliance, record-keeping, and preparation for: 

o   ISM code certification 

o   ISO standards systems compliance and future certification 

o   Regulatory codes, international regulations 

o   USCG and other relevant national and flag state authority requirements 

o   Documentation, tracking, statistics, and reporting 

·       Perform other duties as required.

·       Liaise with external stakeholders, such as flag states, port authorities, and classification societies, to ensure compliance requirements are met.

·       Maintain positive relationships with regulatory agencies and industry associations to stay informed about changes in regulations and industry standards.

Our esteemed client in the Construction industry is seeking an Assistant Project Manager/ Project Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Assistant Project Manager/ Project Manager
• Location: Central (Based on the project's location)
• Working Hours: 5.5 days, Office Hours
• Salary Package: Basic + Transport Allowances + Bonus

Job Responsibilities:

• To support the planning, scheduling, and coordinating project activities to meet timeline, cost, and quality objectives
• Monitor project progress, identify risks or issues, and implement corrective actions as needed
• Verify construction plans, drawings, and specifications to ensure accuracy and identify any potential errors, defects, or variations
• Liaise with subcontractors, consultants, architects, and relevant authorities, providing guidance and technical support to the project team
• Support personnel management, including coaching and monitoring team productivity
• Drive continuous improvement initiatives to enhance project efficiency and performance
• Organize and lead regular coordination meetings, track deliverables, and maintain project documentation

Job Requirements:

• At least Degree in Civil Engineering or related discipline.
• Minimum 7 years of construction experience, ideally with a main contractor
• Strong project management skills, including planning, scheduling, and milestone tracking
• Familiarity with construction quality, cost, and safety standards
• Comfortable working across multiple sites if required.
• Proficient in MS Office & Project Management software.

Ready to apply? Here’s how:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641

Intuit Recruitment Pte Ltd | EA License No.: 25C2793

Job Summary

Lead and manage daily operations of a food and beverage central kitchen, ensuring compliance with risk management, cost control, quality standards, and staff performance. Drive product innovation, process improvements, and cross-department coordination to support business growth.

Responsibilities

• Manage daily operations in the Central Kitchen to ensure efficient workflow and production continuity
• Draft and enforce compliance with Central Kitchen Risk Management policies and assessments to maintain safety standards
• Develop and improve Standard Operating Procedures (SOPs) for new products to enhance quality and consistency
• Liaise effectively with Outlets and relevant departments to coordinate operational activities and resolve issues
• Monitor and control costs, production output, and quality to meet business targets and standards
• Conduct daily roll calls to communicate priorities and align team efforts
• Coordinate overseas work and internship programs to support talent development and operational needs
• Supervise shift scheduling to optimize workforce allocation and coverage
• Train and educate supervisors and staff to improve skills and operational performance
• Set clear goals for staff and monitor their fulfillment to drive accountability and productivity
• Manage recruitment processes to attract and select qualified candidates for operational roles
• Oversee production preparation activities for new store openings to ensure readiness and quality
• Schedule and conduct hygiene inspections and cleaning to maintain food safety and cleanliness
• Maintain accurate documentation and filing systems for operational records and compliance
• Manage ordering processes for outlets and suppliers to ensure timely and accurate inventory supply
• Brainstorm and implement solutions to reduce manpower needs, simplify processes, and maximize production efficiency
• Prepare and arrange product tastings for the Management Team to support product development decisions
• Monitor warehouse inventory levels to prevent shortages and overstocking
• Facilitate smooth transitions across departments by projecting efficient processes and communication
• Conduct research and development for new products and flavors to drive innovation and market relevance
• Monitor and manage labor and food costs to optimize profitability and resource utilization

Preferred competencies and qualifications

• Experience managing an ISO / HACCP certified central kitchen
• Food Safety and Hygiene Level 3 and Level 4 certifications
• Bizsafe certifications
• Minimum 10 years of experience managing a food and beverage manufacturing central kitchen
• Consideration for Senior Operations Manager role for more experienced applicants

As part of the Customer Experience & Services, Digital Services Planning Team, you play a crucial role in enhancing the customer journey and digital services offered by TADM. This position requires good understanding of digital tools and communication channels, user experience optimisation, developing communications strategies to reduce barriers of customers using our eServices, and collaboration with cross-functional teams to ensure a seamless and user-centric experience for individuals seeking employment dispute resolution services at TADM.

Our key digital touchpoints include our 1) website and 2) integrated system that covers the end-to-end dispute resolution journey from i) chatbot to ii) claim filing and iii) e-Negotiation and/or e-Mediation.

System Management: Maintain and enhance our integrated system. This includes the iterative process of review, refinement and update of existing infrastructure and databases as well as design, testing and implementation of new developments.

Performance Monitoring: Report monthly customer satisfaction ratings and feedback. Monitor key performance indicators (KPIs) related to the customer journey and digital services, making data-driven adjustments to meet performance goals.

Data Analysis and Insights: Utilise data analytics tools to observe trends and gather insights on user behaviour preferences, identifying pain points and opportunities for improvement. Translate data findings into actionable improvements to enhance the customer experience and optimise digital service delivery to deliver exceptional customer experience.

Digital Customer Journey Development and Migration: Contribute to the development and execution of the organisation’s digital strategy, aligning it with customer experience goals and organisational standards.

Job Requirements

• Tertiary education in Business, Information Technology or a related field is an advantage.
• Proficiency or experience in digital service planning, user experience, or customer journey analysis is preferred.
• Familiarity with government service standards and employment dispute resolution processes is preferred.
• Strong analytical skills and proficiency in data analytics tools.
• Strong problem-solving capability with the ability to grasp business issues and technical problems; and provide sound and logical solutions.
• Must possess a customer-centric mindset and able to multitask and work under pressure.
• Independent and strong team player with excellent communication and collaboration skills.

Please submit your application at our Career portal - https://careers.tal.sg/job/Manager-Assistant-Manager%2C-Digital-Services-Planning/341-en_GB/