About EMA Travel

EMA Travel is EMAGlobal’s new B2B travel concierge platform, integrating corporate travel booking with EMA’s existing medical assistance, security response, and JourneyShield insurance infrastructure. We serve corporate clients, premium travelers, and institutional accounts who need more than a ticket — they need a protected journey.

This is a founding operational hire. You will build and own the travel agency operating engine that allows Chiron to scale, while EMA’s 24/7 assistance centres in Malaysia handle medical and security case operations.

The Role

We are looking for an experienced Travel Agency Operations Manager to lead day-to-day booking operations, vendor relationships, and service delivery for EMA's corporate and premium clients.

This is not a call centre or case management role — those functions sit with EMA’s existing assistance centres in Malaysia. This role is focused on the travel agency side of the business: ticketing, GDS operations, supplier relationships, booking quality, and client servicing standards.

You will be the operational back bone that turns EMA Travel from a concept into a functioning, professional travel agency — and you’ll work closely with the founder to shape processes from day one.

Key Responsibilities

Travel Agency Operations

•    Own end-to-end booking operations: flights, hotels, ground transport, and ancillary services

•    Manage GDS systems and ticketing infrastructure (e.g. Amadeus, Sabre, or Galileo)

•    Ensure booking accuracy, fare optimisation, and adherence to corporate travel policies

•    Establish and maintain SOPs for booking, rebooking, cancellations, and refunds

Vendor& Supplier Management

•    Negotiate and manage relationships with airlines, hotels, ground transport providers, and consolidators

•    Source competitive net fares and corporate rates to protect margin

•    Manage relationships with the GDS provider and any travel technology vendors

Client Service Delivery

•    Define and uphold service standards for corporate and premium clients

•    Act as the operational escalation point for booking-related client issues

•    Work with the founder on onboarding new corporate accounts operationally (travel policies, billing setup, reporting)

Cross-Functional Coordination with EMA Malaysia Assistance Centres

•    Build the operating handoff between travel bookings and EMA’s 24/7 assistance/case management teams in Malaysia

•    Ensure Journey Shield insurance is correctly attached and documented on every booking

•    Define clear escalation protocols for when a travel disruption becomes a medical or security case

Process& Systems Build

•    Design booking workflows, quality controls, and reporting dashboards from scratch

•    Recommend and help implement any travel booking tools or platforms needed to scale

•    Track key operational metrics: booking volume, insurance attachment rate, error rates, turnaround times

Compliance& Licensing

•    Ensure the agency operates in compliance with IATA/travel agency licensing requirements

•    Maintain accurate financial and booking records for audit and reporting purposes

Requirements

Essential

•    Minimum 5+ years’ experience in travel agency operations, with demonstrated experience managing a travel agency or a travel agency operations team (not just working within one)

•    Strong working knowledge of GDS systems (Amadeus, Sabre, Galileo, or equivalent)

•    Proven experience managing airline, hotel, and ground transport supplier relationships

•    Experience with corporate/B2B travel accounts, not purely leisure/retail

•    Strong understanding of travel agency licensing, IATA accreditation, and ticketing compliance

•    Comfortable operating in a lean, founder- led start up environment — building processes from scratch rather than inheriting them

Preferred

•    Experience integrating travel insurance products into booking workflows

•    Prior exposure to corporate duty-of-care, travel risk management, or medical/security assistance services

•    Experience working with or alongside a call center /24/7 operations team

•    Regional experience across Singapore, Malaysia, or wider Southeast Asia

Personal Attributes

•    Builder mentality — energised by setting up something new, not just running something established

•    High attention to detail; travel bookings and insurance attachment leave no room for error

•    Strong vendor negotiation instincts and commercial awareness of margin

•    Comfortable working cross-functionally with medical/security operations teams who are not travel specialists

What Success Looks Like (First 6Months)

•    Booking operations, SOPs, and quality controls fully documented and running

•    Clear, tested handoff process between EMA bookings and EMA Malaysia assistance centres

•    100% Journey Shield insurance attachment rate on eligible bookings

•    First 3–5 pilot corporate accounts onboarded and serviced to a professional standard

•    Supplier/vendor agreements in place for core airlines, hotels, and ground transport

Why Join EMA GLOBAL

•    Ground-floor opportunity to build the operating back bone of a new, well-capitalised venture

•    Backed by EMA Global’s 20+ years of medical and security assistance infrastructure across 140+ countries

•    Direct line to the founder — high ownership, high visibility, real influence on how the business is built

•    Clear path to growing into a larger operations leadership role as EMA scales regionally

• Assist the Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.
• Cooperative with management to roll out promotion, package, event, etc

Requirement:

• At least 3 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient daily operations
• Manage day-to-day operations, leading the operations team and department to achieve strategic goals
• Ensure organizational processes comply with legal regulations and industry standards
• Uphold and enforce health and safety guidelines across all operational activities
• Monitor employee and team performance by providing coaching, training, and constructive feedback to drive improvement
• Manage budgets, forecast financial needs, and allocate resources effectively to meet organizational objectives
• Collaborate cross-departmentally to align operational activities with company goals
• Cultivate and maintain strong relationships with vendors and suppliers to support business needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Optimize business travel processes by securing corporate rates, automating expense reports, and ensuring compliance
• Implement quality assurance measures for products and services, monitoring production KPIs to maintain standards
• Enhance customer service quality to improve satisfaction and loyalty
• Analyze operational data to identify opportunities for process improvements and cost savings
• Manage supply chain processes including inventory, production, sales, and sourcing to ensure smooth operations
• Optimize workflows and processes to increase efficiency and reduce costs
• Monitor manufacturing processes to ensure production of high-quality products
• Oversee staffing plans, recruitment, and training to build a capable operations team
• Report regularly on operational efficiency and quality standards to senior management
• Foster innovation and productivity by facilitating effective communication across teams
• Stay updated on industry trends and best practices to continuously improve operations
• Integrate new technologies and business processes to enhance operational performance
• Maintain service operations to ensure long-term sustainability
• Develop and lead conflict-resolution programs to manage and resolve workplace conflicts effectively

Workshop Manager

Job Description

· Build and develop customer relationships through the provision of excellent customer service and meeting client needs.

· Development of Procedures, detailed Engineering calculations, drawing and specifications.

· Ensure smooth operation of workshop and services including overseeing of workmanship, managing staff and equipment, completing required documentation and fulfilling all customer orders.

· Lead, supervise and monitor the workshop performance and customer satisfaction, take corrective measures as needed.

· Responsible for managing the workshop's income, costs and expenditure.

Requirements

· Min. 10 years’ experience in related areas, and 5 years in management level in a MNC manufacturing environment.

· University Degree in Mechanical, Electrical, Automation, Industrial Engineering, a Master or MBA program is preferred.

. Good Working Knowledge in Marine Engine overhauling Procedures

· Process-driven and able to face challenges to meet customer’s expectation on service and quality.

· Strong leadership and results oriented.

Position Summary

The General Manager is responsible for overseeing the overall operations and business development of the company. The role focuses on ensuring efficient service delivery, maintaining customer relationships, driving business growth, and implementing operational strategies to enhance productivity and service quality.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and execute business strategies to achieve the company's growth objectives.
• Identify new business opportunities and expand the company's customer base.
• Build and maintain relationships with clients, business partners, and key stakeholders.
• Monitor market trends and industry developments to improve competitiveness and service offerings.

2. Operations Management

• Oversee daily operations to ensure effective deployment of manpower and resources.
• Establish and implement operational policies, procedures, and service standards.
• Monitor project execution and ensure contractual obligations are fulfilled.
• Resolve operational challenges and implement continuous improvement initiatives.
• Coordinate with supervisors and site personnel to optimize productivity and efficiency.

3. Customer and Contract Management

• Manage key accounts and maintain strong customer relationships.
• Conduct regular meetings with clients to ensure service quality and customer satisfaction.
• Address customer concerns and oversee timely resolution of operational issues.
• Participate in contract negotiations, renewals, and service enhancement initiatives.

4. Quality Assurance and Compliance

• Ensure all cleaning services are performed according to established quality standards.
• Monitor compliance with workplace safety requirements and industry regulations.
• Implement quality control procedures and service performance reviews.
• Promote continuous improvement and operational excellence across all service sites.

5. Procurement and Resource Planning

• Oversee procurement and utilization of cleaning equipment, machinery, and consumables.
• Evaluate suppliers and coordinate procurement activities to support operational requirements.
• Ensure optimal use of resources and inventory to support service delivery.

Responsibilities

• Communicate effectively with Mandarin, Vietnamese, and Myanmar speaking associates to support smooth operations
• Assist the operation manager with daily tasks such as planning staff rosters and ordering stock from suppliers
• Follow company policies and procedures to ensure consistent and compliant outlet operations
• Prepare workstations and ingredients (mise-en-place) to maintain readiness for service
• Deliver fast, friendly, and personalized customer service tailored to individual customer needs
• Accurately take customer orders and process payments efficiently to ensure prompt service
• Prepare and sell food and beverage products following standard operating procedures
• Maintain cleanliness by clearing tables, mopping dining areas, and washing dishes regularly
• Perform additional duties as assigned to support outlet operations

Required competencies and certifications

• Minimum 1 year of experience working in a food and beverage outlet such as a food court, coffee shop, or restaurant
• Ability to work extended hours including weekends and public holidays

We are a growing F&B group in Singapore operating multiple restaurant concepts. As the business expands, we are seeking a highly organised and execution-focused "Chief of Staff" to work directly with the management to ensure strategic initiatives, operational projects and business priorities are carried through effectively.

This role is ideal for someone who enjoys solving problems, coordinating across teams and ensuring things get done.

Key Responsibilities

Project Management & Execution

• Track and manage all key initiatives assigned by the management.

• Coordinate with internal teams and external stakeholders to ensure timely execution.

• Follow up on action items and deliverables.

• Identify bottlenecks and escalate issues promptly.

• Maintain project trackers and status reports.

Business Operations

• Monitor operational performance across restaurant outlets.

• Assist in implementing operational improvements and new business initiatives.

• Coordinate openings, renovations and special projects when required.

• Liaise with landlords, consultants, suppliers, contractors and service providers.

• Coordinate meetings and ensure follow-up actions are completed.

Requirements

• Degree or Diploma in Business, Hospitality, Operations or related fields.

• 3–5 years of experience in operations, project management, consulting, hospitality or related industries.

• Strong organisational and multitasking skills.

• Ability to work independently with minimal supervision.

• Comfortable operating in a fast-paced SME environment.

• Proficient in Microsoft Office and project tracking tools.

Preferred

• Experience in F&B, hospitality or retail operations.

• Experience managing multiple projects simultaneously.

• Familiarity with budgeting and business reporting.

We’re Hiring: Sports Manager!

Our Gymnastics Club is looking for a Sports Manager to help us grow bigger, stronger, and more connected with our community.

Aside from the primary duty of overseeing a construction project, a Construction Manager performs other duties and responsibilities to ensure desirable outcomes. Some of these duties and responsibilities include but are not limited to:

• Choosing tools, materials and processes to use in the construction project and tracking the inventory of those items
• Keeping daily employee logs and monitoring the conduct of Construction Workers and Contractors
• Ensuring that the construction project complies with all safety and building regulations
• Conducting an in-depth analysis of the project to develop the budget and deliverables
• Identifying, managing and mitigating risk factors to ensure the construction goes smoothly
• Working closely with Architects, Engineers, Contractors and clients to establish the requirements for the construction project
• Working with local authorities to obtain licenses and permits for the project
• Monitoring and reporting on the budget and timeline of the project

Job Description:

• Implementing the Safety Management System and to ensure compliance by the site personnel as well as the various trades from sub-contractors.
• Responsible for project EHS management planning and derivation of programmes to continually improve EHS performance.
• Assist the projects to derive, identify and develop practices to incorporate to the organizational Safe Work Procedure.
• Advise project management on matters pertaining to EHS.
• To recommend to the project personnel the various training required for the personnel to be equipped with the knowledge’s, skills to enable them to perform their duties in a safe manner. Beside recommendation, also to assist, analyze and develop the various training needs for the workers.
• To assist the ESH department to identify, record, investigate and analysis any incident which resulted in injury, near misses or dangerous occurrence to prevent recurrence and to provide advised on the remedial measures.
• To assist the organizational requirements to maintain records of safety promotion and to promote safety awareness to all personnel attached to the worksite.
• Organize EHS programs and activities to promote safe and healthy conduct of workers.
• Assist the safety department to record, maintain, documented procedure, plan, motivate, lead and conduct site inspection to ensure compliance to legal legislations and organizational requirements.
• Assist the sub-contractors to establish risk assessment by identifying hazards and to recommend control measures to minimize the risks at project site.
• To establish an emergency response plan for the project site to ensure effective evacuation of personnel to the assembly area if an emergency occurred.
• Report and liaise with the management, relevant authorities on incident occurrence.
• Perform other duties as assigned.

Qualifications:

• Candidate must possess at least a Specialist Diploma or Bachelor’s Degree in Health, Safety and Environment education field.
• Candidate must be a registered Workplace, Safety & Health Officer and/or Environmental Control Officer.
• Minimum 10 years of working experiences in infrastructure/ structural and M&E work on large scale construction project site.
• Possess knowledge and experience in related construction industry.
• Aptitude for data evaluation and strong analytical skills.
• Working Location: Downtown Core.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

Responsibilities:

1. Responsible for warehouse management and build/lead a team to set up the GMP procedure and carry out daily operations of the warehouse in strict accordance with the procedure.

2. Responsible for the materials/semi-finish goods/finish-goods receiving/dispatch/storage in the warehouse. And ensure that all activities comply with cGMP and the company's quality, compliance and EHS policies.

3. Manage inventory accuracy, track stock levels, and perform regular audits to maintain compliance and reduce discrepancies.

4. Responsible for initiating, tracking and closing loop warehouse related quality events (CAPA/DV/CC, risk assessment, etc.).

5. Responsible for customer and regulatory audit for the warehouse, answer relevant questions, and formulate corrective measures for the audit findings.

6. Responsible for managing third-party logistics company, coordinating the transfer of vehicles and materials.

7. Work with other leaders at the site to support the manufacturing team and quality team to deliver client projects and solve related technical issues.

8. Complete the temporary work assigned by the supervisor

Requirements:

1. Bachelor's degree or above, with at least 5 years of related working experience, especially GMP warehouse work experience in the pharmaceutical industry.

2. Good communication and coordination skills, clear logical thinking, and resource integration ability.

3. Excellent learning ability and adaptability, able to think proactively and self-motivated.

4. Good service awareness and team spirit, able to respond to the needs of internal customers quickly.

[Job ID: 401667]

Overview

Are you a highly motivated sales-driven individual for your next challenge? This renowned international bank is looking for Relationship Managers to join their growing team as part of their expansion plans.

Responsibilities

• Conduct professional, consultative financial analysis and profiling sessions to address customers’ financial needs and objectives.
• Build and strengthen customer relationships by providing regular updates on market trends and insights into local and international financial products.
• Promote and offer a wide variety of banking products to existing and potential clients, including structured notes, leveraged FX trades, corporate and sovereign bonds, etc.
• Deliver expert financial analysis and customized wealth management solutions, such as bancassurance, loans, and investment products.
• Participate actively in branch activities, supporting the overall success of the bank.

Requirements

• Diploma in any discipline
• Results-oriented, dynamic, and self-driven
• Very keen in a sales-fronting role.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

As an Software Engineering Manager or Lead Software Engineer, you’ll shape technical strategy, lead high-performing teams, and drive the design and delivery of impactful products. You’ll work in an environment that feels like a modern product company: agile, collaborative, and focused on outcomes.

What You’ll Be Doing

• Define and communicate your team’s engineering vision and strategy
• Partner with stakeholders to prioritize work and manage delivery roadmaps
• Build long-term technical plans that support evolving product and infrastructure needs
• Mentor engineers through feedback, coaching, and career development
• Collaborate cross-functionally to ensure quality, reliability, and security
• Lead initiatives that improve engineering effectiveness and drive impact
• Champion tools and practices that foster a strong engineering culture
• Support hiring efforts, especially for senior technical roles

What We’re Looking For

• Experience building and scaling high-availability software systems
• Minimum 10 years of full-stack experience
• Experience with DevOps will be an advantage
• Proficiency in modern full-stack technologies — ideally React/Next.js and Java/TypeScript/Go
• Strong technical leadership and the soft skills that build trust and alignment
• Passion for engineering excellence and thoughtful software craftsmanship
• Motivation to create public impact through technology
• Proven ability to guide teams toward shared goals and outcomes
• Experience leading/mentoring developers and supporting their growth

For more information you can contact Norean Tan at norean.tan@sanderson-ikas.sg

We regret to inform you that only shortlisted candidates will be notified / contacted.

EA Registration No.: R1434118 - Tan Lee Ying, Norean

iKas International (Asia) Pte Ltd

ROC No.: 200914065E | EA License No.: 16S8086

Job Summary:

We seek an experienced professional to design, implement, and oversee our cybersecurity program across hybrid (cloud and on‑premises) environments in a semiconductor manufacturing facility. The role requires strong expertise in Microsoft security (MDE, MDM), SOC operations, SOX IT compliance, and Singapore regulations.

Key Responsibilities

• Design, implement, and govern security controls across hybrid environments, including Microsoft 365, Azure/AWS, on-premises infrastructure, and manufacturing OT networks.
• Oversee Microsoft Defender for Endpoint (MDE), Intune/MDM, and endpoint protection programs to ensure secure device management, threat detection, and compliance across corporate, contractor, and BYOD devices.
• Lead SOC monitoring, SIEM/SOAR operations, threat intelligence integration, incident response, threat hunting, and continuous improvement of detection and response capabilities.
• Establish and maintain IT General Controls (ITGCs), manage audit preparation and remediation activities and ensure ongoing compliance through continuous monitoring and reporting.
• Develop and maintain security policies, standards, and risk management frameworks aligned with PDPA, Singapore Cybersecurity Act, CSA guidelines, and other applicable regulatory requirements.
• Partner with Engineering, OT, and Supply Chain teams to protect semiconductor manufacturing systems, intellectual property, EDA tools, MES platforms, and vendor remote access channels while maintaining operational uptime.
• Lead security initiatives, vendor risk management, executive reporting, security awareness programs, and strategic roadmap development to strengthen the organization's overall cybersecurity posture.

Qualifications &Requirements

• Bachelor's degree in Computer Science, Information Security, Engineering, or a related field, with at least 7 years of cybersecurity experience, including 3 years in a leadership or managerial role.
• Proven hands-on experience securing hybrid cloud and on-premises environments, with strong knowledge of Microsoft security technologies including Defender for Endpoint, Intune, Microsoft Sentinel, Entra ID, and Purview.
• Demonstrated experience leading or managing SOC operations, SIEM/SOAR platforms, threat hunting programs, incident response, and cybersecurity monitoring functions.
• Strong understanding of SOX ITGC requirements, audit processes, risk management, and Singapore cybersecurity and data protection regulations, including PDPA and the Cybersecurity Act.
• Relevant certifications such as CISSP, CISM, CCSP, Microsoft Security certifications, or ISO 27001 Lead Implementer/Auditor preferred, with excellent stakeholder management, communication, and executive reporting capabilities