Total 218 process improvement manager job vacancies in Quality Assurance / Control category in Australia

Job Title: Quality Assurance (QA) Manager

Industry: Precision Engineering / Manufacturing

Employment Type: Permanent, Full-Time

Work Location: Woodlands

Role Overview

We are seeking a highly experienced Quality Assurance Manager to lead the quality function and strengthen the organization’s quality management framework. This role is responsible for ensuring product excellence, regulatory compliance, and continuous improvement across manufacturing operations. The successful candidate will oversee quality systems, drive operational discipline, and support a culture of high performance.

Key Responsibilities

Quality System Management

• Lead the Quality Department and maintain a robust quality management system.
• Serve as the primary point of contact for all quality-related matters with internal and external stakeholders.

ISO & Compliance

• Maintain and continuously improve the ISO 9001 quality management system.
• Ensure compliance with relevant quality and regulatory standards.

Process & Operational Excellence

• Develop, implement, and monitor QA/QC procedures to ensure product and process quality.
• Oversee and enforce 5S and other workplace quality standards.
• Identify quality issues and coordinate corrective actions with production teams, suppliers, and subcontractors.

Continuous Improvement & Reporting

• Collect and analyze quality data to identify trends and improvement opportunities.
• Prepare quality reports and maintain documentation for audits and reviews.

Team Leadership

• Train, supervise, and motivate QA/QC personnel.
• Ensure consistent application of quality standards and effective inspection and packing processes.

Qualifications & Skills

• Proven experience in quality management in a manufacturing or precision engineering environment.
• Strong knowledge of ISO 9001 and quality management systems.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to review data, identify trends, and drive process improvements.
• Strong leadership capabilities with experience managing QC teams.
• Effective communication and stakeholder-management skills.
• Familiar with multipoint cutter, miller, grinding wheel and EDM machines

Key Skills

• ISO 9001 & Quality Management Systems
• Process Optimization
• Stakeholder Engagement & Compliance
• Data-Driven Improvement
• 5S & Workplace Organization
• Documentation & Audit Readiness
• Team Leadership & Training

Role Details

• Position Level: Manager
• Minimum Experience: 5 years in quality management
• Work Arrangement: On-site (no flexible work option)

Quality Manager

We are seeking a Quality Manager to lead the company's Quality Management System (QMS) and ensure products, processes, and operations consistently meet customer, regulatory, and internal quality requirements. The role will oversee quality assurance and quality control activities, drive continuous improvement initiatives, and support customer and certification audits.

Key Responsibilities

• Manage and maintain the company's Quality Management System in accordance with ISO 9001 and ISO 13485 requirements.

• Lead the QA team and oversee incoming, in-process, and outgoing quality activities.

• Ensure products meet customer specifications, drawings, and quality standards.

• Investigate quality issues and drive effective corrective and preventive actions.

• Handle customer complaints, quality concerns, and audit requirements.

• Plan and conduct internal audits, management reviews, and continuous improvement initiatives.

• Work closely with Production, Engineering, and Project teams to improve process capability and product quality.

• Monitor quality performance metrics and implement actions to reduce defects and customer complaints.

• Manage calibration systems and ensure compliance of measuring equipment.

• Support supplier quality management and new product introduction activities.

Key Skills & Requirements

• Strong knowledge of ISO 9001 and ISO 13485 Quality Management Systems.

• Experience in quality management within a manufacturing environment, preferably plastic injection molding.

• Familiarity with quality tools such as 8D, FMEA, Root cause analysis etc.

• Strong leadership, communication, and problem-solving skills.

• Experience managing customer audits, certification audits, and quality documentation.

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

• Reporting to General Manager and establish quality strategies and policies; implement World-Class quality engineering and validation tools and systems.
• Manage Quality Assurance systems and activities in partnership with other key functional groups to ensure reproducible product quality and compliance.
• Oversee Quality System management, production & mold manufacturing quality controls and project qualification activities.
• Support Program Manager in executing project implementation.
• Plan and execute quality control activities; organize QA staff according to work requirements, ensuring manufacturing effectiveness and efficiency.
• Ensure compliance to all applicable quality systems.
• Plan and lead in company-wide training initiatives for quality system and QA activities.
• Provide interface to customers' Quality Compliance organization to ensure that project team complies with customers' requirements.

Requirements:

• Diploma/Degree in Quality Engineering or related fields.
• At least 5 years of relevant experience in quality management systems in a manufacturing environment. Understands ISO certification procedure and experiences in plastics/mold making industry advantageous
• Certified Quality Manager, lead Auditor in ISO 9000 or 14000
• Good knowledge and experience in GD&T, ISO 9001, and ISO 13485 QMS
• Independent, good initiative and able to multi-task in fast paced environment
• Position will be based in Northern Europe Office
• Monthly salary + housing allowances and variable bonus.

We invite interested and qualified candidates to send in your updated resume (MS WordFormat), stating your reasons for leaving each employment, your current and expected salary to theresa@personnellink.com.sg. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality.

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

JobDescription

The Wholesale Bank function operates adynamic business model that provides financial services and solutions to helpour clients achieve their strategic business objectives. Our mission is tobecome the premier-provider of banking services and solutions for Asia-basedcommercial banking companies (small medium enterprises), large corporations,financial institutions as well as multinational corporations. Our coverageteams work in full alignment with specialised teams across Transaction Banking,Investment Banking, Global Markets and Group Retail to deliver seamlesssolutions to our clients.

JobOverview:

We are seeking ahighly motivated and detail-oriented professional to join the Group WholesaleBanking (GWB) – AFC & BRCM team. The successful candidate will support theteam head in strengthening risk governance and ensuring compliance withanti-financial crime regulations across Singapore and overseas locations.

KeyResponsibilities:

RiskGovernance & Compliance

• Assist in strengthening governance on all risk frameworks, policy, framework, ensuring that GWB comply with all applicable legislations, particularly in relation to anti-financial crimes.
• Assist in ensuring that potential risk issues highlighted by various Bank’s risk functions, such as Group Operational Risk, Group Compliance and Group Audit, are properly communicated and/or addressed within GWB.

RiskIdentification & Mitigation

• Assist in identifying emerging risks within GWB and the broader industry; propose and implement appropriate risk mitigation strategies.
• Collaborate with internal stakeholders to prioritize risk reviews based on control criticality, regulatory focus, and emerging threats.

ControlEffectiveness & Advisory

• Provide independent challenge to business units on the adequacy of existing controls.
• Review and advise on business unit policies and guidelines to ensure alignment with risk management standards.
• Support business and support units in risk identification, escalation, and remediation efforts.

StakeholderEngagement & Collaboration

• Work cross-functionally with internal stakeholders, including Group Compliance and other risk departments, to ensure coordinated and effective risk management.
• Partner with GWB Data Analytics to drive risk initiatives that enhance operational efficiency and proactive risk detection.

Monitoring &Reporting

• Monitor the effectiveness of controls through dashboards, and scorecards (e.g., AFC, risk culture, operational risk, fair dealing etc.).
• Prepare risk management reports for senior management.

ProjectManagement

• Assist in the planning and execution of projects from initiation to closure.

Oversight &Training

• Assist in providing oversight and guidance to BRCM teams in overseas locations.
• Conduct training sessions to promote risk awareness and compliance culture across the organization.

GovernanceSupport

• Secretariat support Management.

JobRequirements

Education

• Degree holder in Banking, Finance or Accounting
• Certification in anti-financial crimes, programming, data management and data analytics is preferred

Experienceand Skills

• Degree or professional qualification in business or banking/financial services related areas.
• Possesses 3 to 5 years of relevant experience, preferably in audit, regulatory compliance, or a Line 1 Risk and Control function within corporate or wholesale banking at a full-service bank. Experience in retail banking may also be considered.
• Having compliance background and good knowledge/understanding of banking and financial services laws & regulations, compliance best practices and understanding of financial products & systems would be an added advantage.
• Knowledge of local financial crime regulatory framework of South East Asia region and data analytics would be a clear advantage.
• Team player, self-driven with strong interpersonal and communication skills and able to perform well in a fast-paced and dynamic environment.
• Prior experience in stakeholder management experience.
• Resourceful, meticulous, analytical and able to work independently with excellent verbal and report-writing skills.
• Strong project management skills.
• Growth mindset
• Possess creativity and self-motivation to find solutions in an ever-evolving regulatory environment.
• Excellent communication (written, verbal) and interpersonal skills to positively influence people to make the appropriate decisions and resolve conflicts effectively
• Process-oriented and possesses a strategic mindset with the ability to have a holistic view

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines

Responsibilities:

• Assist the undersigned in managing corporate compliance matters for various group companies in Singapore and Dubai
• Ensure timely filing of statutory returns, regulatory submissions, and corporate documentation
• Maintain and update corporate records, registers, and compliance trackers
• Liaise with regulatory authorities, external advisors, auditors, and company secretaries
• Monitor changes in relevant laws and regulations and advise management on compliance requirements
• Support board meetings, including preparation of resolutions and minutes where required
• Ensure adherence to corporate governance standards and internal policies across jurisdictions

Requirements:

• Degree in Commerce (or equivalent qualification)
• Qualified Company Secretary / Inter Company Secretary certification is mandatory
• 4–5 years of experience handling corporate compliance matters
• Strong knowledge of corporate laws and regulatory frameworks in Singapore (knowledge of Dubai regulations is an advantage)
• Detail-oriented with strong organisational and documentation skills
• Good communication and stakeholder management abilities

Responsibilities:

• Establish and continuously improve the company's comprehensive risk management framework by formulating risk management policies, procedures, standards, and control tools to ensure full coverage across all business processes.
• Identify, assess, and monitor credit risk, market risk, operational risk, compliance risk, and funding risk; prepare profit and loss reports, risk assessment reports, and risk alert notifications.
• Participate in risk control reviews for business projects, conduct due diligence and risk ratings on counterparties, customers, and major transactions, and provide approval recommendations.
• Monitor business execution, conduct routine risk inspections, abnormal data analysis, and risk investigations to promptly identify and issue warnings on potential issues.
• Lead the handling of risk incidents, formulate response measures, follow up on corrective actions, minimize losses, and establish post-incident review and improvement mechanisms.
• Collaborate with trading, finance, legal, operations, and other departments to integrate risk control requirements into business processes and enhance overall risk awareness among employees.
• Regularly report to management on the company's overall risk exposure, effectiveness of risk control implementation, and optimization recommendations to support business decision-making.
• Monitor changes in industry policies and regulatory requirements, and update risk management strategies in a timely manner to ensure compliant and stable business operations.
• Review the input records of physical and derivatives transactions, and verify the accuracy of valuations in the risk management system.
• Assist the finance department in managing derivative-related funding and settlement activities.

Requirements:

• 5-10 years of experience in risk management, trading risk, or commodity/LNG markets preferred.
• Strong understanding of market risk, credit risk, and derivatives.
• Proficiency in risk systems and Excel-based analysis.
• Ability to communicate effectively in Mandarin (verbal and written) is required to liaise with stakeholders at headquarters in China, where Mandarin is the primary working language.
• Experience in Chinese corporations is an advantage.

To Apply, please kindly email your updated resume to cv_rhys@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Rhys Goh Hui Ming

EA Personnel Registration Number: R2198664

EA License no.: 07C5771

Role Summary

We are looking for a Functional Test Manager with strong core banking domain expertise and hands-on testing leadership across Agile and Waterfall deliveries. The role requires solid functional test ownership (planning, design, execution, defect management) along with working knowledge of test automation using Selenium + Java and BDD/Cucumber. The candidate will lead end-to-end test cycles, drive quality outcomes, and collaborate closely with clients and stakeholders across onsite/offshore teams.

Key Responsibilities

1. Understand and analyse business requirements and functional specifications across core banking (retail/corporate) modules (e.g., CASA, Deposits, Loans, Trade, Treasury) with strong exposure to Core Banking platform preferably Oracle FLEXCUBE (FCUBS).

2. Own test planning and test design: create/maintain test scenarios, test cases (functional + interface), and ensure comprehensive coverage across SIT/UAT and regression cycles.

3. Lead Agile test execution (sprint-based testing, regression, end-to-end validation) and coordinate with cross-functional teams for timely delivery.

4. Drive defect management: log/triage defects, track to closure, minimize defect leakage, and provide quality reporting/metrics to stakeholders.

5. Collaborate with client stakeholders and internal teams to manage priorities, risks, dependencies, and release readiness.

6. Contribute to/guide automation efforts: review automation approach, identify candidates for automation, and work with teams leveraging Selenium (Java) frameworks.

7. Support estimation, status reporting, defect management, and stakeholder communication; contribute to proposals/presentations if needed.

Required Skills & Qualifications

1. Strong experience in Banking functional testing with proven test lead ownership (planning, design, execution, reporting).

2. Strong domain knowledge in Core Banking platform preferably Oracle FLEXCUBE / Oracle Banking solutions and core banking modules (e.g., CASA, Deposits, Loans, Trade, Treasury).

3. Working experience/exposure to test automation .

4. Test Automation using Selenium (Java) frameworks.

5. Solid understanding of SDLC/STLC, Agile and Waterfall methodologies, and end-to-end test lifecycle.

6. Strong client interaction, communication, and stakeholder management skills; ability to work with distributed onsite/offshore teams.

7. Ability to work under pressure, manage deadlines, and adapt to project needs (including shifts/weekends when required).

Good to Have (Updated)

1. Experience contributing to automation strategy/roadmap or shift-left testing initiatives.

2. Exposure to AI and adoption of AI in testing activities.

Location/Travel: As per project need (may include client interaction, shifts/weekend support)

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment

About the Company

We are a premier financial technology and enterprise systems transformation partner embedded within tier-1 corporate and investment banking institutions. By combining deep capital markets domain expertise, cutting-edge software testing methodologies, and rigorous delivery governance, we orchestrate high-performance platform upgrades that power global market networks. We focus on quality engineering mastery, continuous testing innovation, and cultivating top-tier senior advisory talent in Singapore.

About the Job

We are seeking a senior, elite-level Murex Test Lead (Manager) to drive the overarching quality assurance framework and end-to-end testing delivery for large-scale Murex transformation programs.

In this critical leadership role, you will act as the core QA authority, establishing comprehensive test strategies and governance models within complex capital markets environments. Operating at the intersection of business operations, financial engineering, and technology development, you will lead a high-performing squad of QA leads and analysts. Your mission will be to ensure that the Murex MX.3 platform meets rigorous functional, regulatory, and performance thresholds before production cutover windows.

Key Responsibilities

Test Strategy, Architecture & Governance

• Framework Ownership: Define, own, and execute the overall test strategy, master test plan, governance model, and delivery approach for complex Murex programs.

• Lifecycle Orchestration: Lead and govern end-to-end testing workstreams across System Integration Testing (SIT), User Acceptance Testing (UAT), automated regression, performance/stress testing, and dress-rehearsal cutover phases.

• Regulatory & Control Alignment: Ensure all testing activities strictly comply with banking regulatory mandates, internal risk controls, and institutional security requirements.

Delivery Management & Defect Triage

• Defect Governance: Oversee the end-to-end defect management lifecycle, running cross-functional triage forums to prioritize, track, and resolve system blocks across multiple workstreams.

• Cross-Functional Collaboration: Partner closely with front/middle/back-office business stakeholders, integration developers, and Murex vendor teams to validate functional specifications and iron out environment discrepancies.

• Executive Intelligence: Formulate and deliver crystal-clear testing status reports, quantitative quality metrics, burn-down charts, and proactive risk assessments to program and client leadership.

Team Leadership & Mentorship

• Squad Management: Direct, resource, and mentor a team of dedicated QA stream leads and test analysts, enforcing consistent testing standards, automated script reuse, and delivery quality.

Skills & Experience Required

Must-Have Skills (Mandatory for Skills Matching)

• Banking Domain Tenure: Minimum 8–12 years of professional software testing experience operating strictly within corporate banking or capital markets environments.

• Murex MX.3 Platform Core: At least 5 years of hands-on experience with Murex (MX.3), demonstrating deep functional exposure across the trade lifecycle, risk components, and Datamart reporting modules.

• Transformation Leadership: A proven track record leading testing teams and managing release gates on large-scale Murex implementations, version upgrades, or platform migrations.

• Financial Product Literacy: Strong structural understanding of capital markets financial instruments, including FX (Spot/Forward/Options), Interest Rate Derivatives, Equities, Fixed Income, or Credit products.

• Stakeholder Articulation: Elite test management, defect tracking, and client-facing communication skills, with a proven ability to challenge and influence steering committees.

Good-to-Have Skills (Preferred Differentiators)

• Direct exposure to automated testing frameworks (e.g., Murex Onyx / MXTest) or performance testing tools.

• Prior experience driving Murex platform upgrades (e.g., version uplifts) or high-stakes regulatory-driven change initiatives (e.g., FRTB, Basel).

• Experience operating within a global delivery model, coordinating with offshore testing hubs and international banking stakeholders.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Financial Engineering, Finance, or a related technical/quantitative discipline.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan.

EA License Number: 94C3609

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

about the company

My client is a contract manufacturer. They’re looking for a Quality Assurance Manager to join their quality team. This role will be reporting to the GM.

about the job

• Direct daily QA operations for consumer products and assembly
• Manage the departmental budget and define quality objectives
• Train and develop Quality Engineers, Supervisors, and Inspectors
• Implement and maintain compliance with ISO 9001, ISO 13485 (QMS), and ISO 14001 (EMS).
• Review and approve risk management and quality planning documents (PFMEA, Control/Inspection Plans)
• Lead the investigation and resolution of internal defects and customer complaints
• Conduct supplier audits and support supplier quality improvement activities
• Manage First Article Inspections (FAI) and process validation with Engineering
• Monitor quality performance metrics and drive continuous improvement initiatives

job requirement

• Degree in quality / engineering or equivalent
• Min 8 years of experience in high volume manufacturing environment for medical devices
• Extensive knowledge in plastics injection molding
• Demonstrated capability in executing production line testing, planning incoming inspections, utilizing electronic QMS platforms, and managing CAPA investigations
• Proficient in advanced quality engineering methodologies, including SPC, FMEA, DOE, MSA, and GR&R
• Deep understanding and practical application of industry standards such as FDA 21 CFR Part 820, ISO 13485, IEC 60601-1, IEC 62304, Design Controls, and Risk Management

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

Job Description

Quality Management Systems / Quality Assurance Manager

Department:  Quality,Regulatory & Compliance
Location: Singapore
Reports to: Business Director
Employment Type:  Full-time, Permanent
Job Level: Manager / Senior Manager

About AITbiotech

AITbiotech Pte Ltd is aSingapore-based molecular diagnostics and bioinformatics company dedicated to advancing clinical decision-making through innovative genomic and diagnostic technologies. Our product portfolio — including abONE, abSEQ, abNEX, abGenix X,and abTES — serves clinicians and healthcare institutions across SoutheastAsia. We are committed to the highest standards of quality, safety, and regulatory compliance as we scale our operations and expand into new markets.

Role Overview

The QMS/QA Manager will be responsible for maintaining and continuously improving AITbiotech's Quality Management System in alignment with ISO 13485, HSA (Singapore MDA) regulations, and CE-IVD/IVDR requirements. This is a dual-focus role: ensuring our QMS operates robustly across all product lines while actively leveraging AI-assisted tools to modernise quality processes, documentation workflows, and regulatory intelligence. The successful candidate will be a pragmatic quality professional who understands both the regulatory landscape for in vitro diagnostics and the emerging potential of AI to enhance quality operations.

Key Responsibilities

1.  QMS Maintenance & Continuous Improvement

• Own and manage the end-to-end ISO 13485-certified QMS, including document control, change control, CAPA, internal audits, and management review processes.
• Conduct periodic QMS gap analyses, identify process weaknesses, and drive corrective and preventive action plans.
• Maintain and improve the Quality Manual, SOPs, work instructions, and related controlled documents across all departments.
• Lead internal audits and coordinate external/third-party audits; prepare audit responses and oversee closure of non-conformances.
• Foster a quality culture across the organization through training programmes and quality awareness initiatives.

2.  Regulatory Affairs & Certifications

• Manage and maintain regulatory submissions and product registrations with HSA (Singapore MDA) for IVD medical devices.
• Lead CE-IVD/IVDR compliance activities, including technical documentation, Declaration of Conformity, and liaison with Notified Bodies.
• Monitor changes to applicable regulations (ISO 13485, IVDR, HSA MDA, ASEAN AMDD) and assess impact on existing QMS and product registrations.
• Coordinate with external regulatory consultants and legal counsel on cross-border market access strategies in Southeast Asia and beyond.
• Support product development teams with regulatory input during design and development, risk management (ISO14971), and design verification/validation activities.
• Manage post-market surveillance activities including complaint handling, vigilance reporting, and periodic safety update reports.

3.  AI Integration in Quality Operations

• Identify and pilotAI-assisted tools for QMS functions including intelligent document management, automated non-conformance tracking, audit trail analysis, and regulatory intelligence monitoring.
• Collaborate with IT and bioinformatics teams to evaluate and deploy AI/ML solutions that improve quality data analysis, risk assessment, and complaint trending.
• Develop validation frameworks and procedures for AI tools used in quality-critical processes, ensuring compliance with applicable standards.
• Stay current with industry guidance on AI use in regulated medical device environments (e.g., FDA AI/ML guidance, IMDRF frameworks) and translate into internal policies.
• Champion responsible AI adoption within the quality function — balancing efficiency gains with regulatory traceability and auditability requirements.

4.  Supplier & Partner Quality

• Qualify and periodically audit critical suppliers and contract manufacturers; manage approved supplier lists.
• Review and negotiate Quality Agreements with suppliers, distributors, and contract service providers.
• Manage OEM partner quality interfaces, ensuring incoming product quality and supply chain compliance.

5.  Cross-functional Collaboration

• Partner with R&D, operations, sales, and commercial teams to embed quality requirements into new product introduction and product lifecycle management.
• Provide QA sign-off for batch releases, labelling reviews, and product changes.
• Represent the quality function at senior leadership level; produce quality KPI dashboards and trend reports.

Qualifications & Experience

Essential

• Bachelor's degree or higherin Life Sciences, Biomedical Engineering, Molecular Biology, or a relateddiscipline.
• Minimum 5 years of experiencein Quality Assurance/QMS roles within a regulated medical device or IVDenvironment.
• Demonstrated working knowledge of ISO 13485:2016 and hands-on experience maintaining or auditing a certified QMS.
• Practical experience with HSA (Singapore MDA) IVD product registration processes.
• Solid understanding of CE-IVD/IVDR requirements, technical file structure, and conformity assessment pathways.
• Proficiency in CAPA management, risk management (ISO 14971), and non-conformance investigation methodologies.
• Strong documentation skills with meticulous attention to detail.
• Excellent communicator with the ability to engage regulators, auditors, and internal stakeholders at all levels.

Preferred

• Postgraduate qualification in Regulatory Affairs, Quality Management, or equivalent.
• Certified Quality Auditor(CQA, IRCA, or equivalent) or ISO 13485 Lead Auditor certification.
• Experience in next-generationsequencing (NGS), molecular diagnostics, or genomics-based IVDs.
• Exposure to ASEAN regulatory frameworks (e.g., BFAD Philippines, NPRA Malaysia, TFDA Taiwan).
• Hands-on experience with AI/automation tools applied to quality or regulatory processes (e.g., AI-driven document review, intelligent CAPA platforms, regulatory intelligence software).
• Familiarity with electronic QMS (eQMS) platforms such as Veeva Vault QMS, Master Control, or Qualio.
• Experience in startup or scale-up environment with the ability to operate independently and build processes from limited infrastructure.

Core Competencies

• Regulatory Acumen — deep understanding of IVD regulatory frameworks and ability to translate requirements into actionable QMS controls.
• Analytical Thinking —data-driven approach to quality problem solving, root cause analysis, and trend identification.
• AI Curiosity &Adaptability — genuine interest in applying AI/ML tools to regulated quality environments, with a compliance-first mindset.
• Cross-functional Influence —ability to influence without authority across R&D, operations, and commercial teams.
• Ownership & Initiative —self-directed and proactive; comfortable operating in a fast-moving scale-up environment.
• Audit Readiness — confident representing the company during regulatory inspections and stakeholder briefings.