Total 32 job vacancies by Bank Of China Limited

• Conduct ongoing periodic KYC reviews and triggered KYC reviews for existing individual customers.
• Ensure all KYC reviews comply with the bank’s established policies, procedures, and controls.
• Perform ongoing updates to customer reviews and ensure the customer’s AML risk rating is accurately reflected in the eKYC system during the review.
• Carry out daily screening and clearance processes for individual customers using the Moody’s system.
• Verify screening results against internal and external sources (e.g., AMLMAS, Dow Jones, Moody’s, Questnet) during KYC reviews, where applicable.
• Identify and assess suspicious customers and transactions with red-flag indicators during reviews, and file STRs when necessary.
• Communicate effectively with relevant internal and/or external parties to obtain required KYC documents.
• Assist in preparing or generating KYC-related tracking reports, when required.
• Handle RFIs sent by LCD and liaise with customers as needed.
• Perform other duties as assigned by the department.

Requirement:

• Bachelor's Degree or Diploma in Banking or related disciplines.
• Fast learner with strong attention to detail.
• Ability to work under pressure and willingness to work overtime if required.
• Excellent time management skills with the ability to multitask and prioritize effectively.
• Proficient in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Adequate written and verbal communication skills in both English and Chinese, so as to communicate with both language speaking customers and verify documents.
• Willingness to handle ad-hoc projects or assignments as required.

• Assist relationship managers in handling account-related matters for non-bank financial institution clients, including but not limited to coordinating account opening applications and maintenance forms, checking document completeness, ensuring logical and compliant signature and authorization setups, and liaising with internal departments to facilitate account opening and maintenance processes.
• Support relationship managers in processing clients’ daily transactions, including but not limited to deposits, settlements, and foreign exchange.
• Assist in conducting industry research related to non-bank financial institutions.
• Support coordination with relevant industry associations and help organize various events.
• Assist in analyzing client account usage and provide recommendations for relevant marketing strategies.

Requirement:

• More than 3 years of experience in the financial industry, with good communication skills and logical thinking ability, capable of working under pressure.
• Familiar with banking-related accounts, settlement, and other business operations, with a meticulous and careful approach to work.
• Exceptionally capable candidates may be considered beyond the industry and experience limitations.
• Good communication skills in both Chinese and English, able to write reports in Chinese, so as to provide service to Chinese speaking customers and verify documents.
• Strong teamwork spirit and sense of responsibility, with good adaptability and stress resistance.
• Able to adapt to a fast-paced work environment and deliver results before deadlines.

Job Description

• Prepare/review daily compliance with MAS regulatory ratios, e.g. MCB, AMR, MLA etc;
• Prepare/review periodical MAS regulatory returns (e.g. MAS649, MAS610) and annual surveys, including handling regulatory queries or request for additional information;
• Maintain and enhance the regulatory reporting database, including regulatory data mapping and recurring/ad hoc adjustments;
• Perform accounting control functions, including payment verification, daily reconciliation, accounting path setting, etc.;
• conduct impact analysis on regulatory or financial change, participate in system enhancement/automation projects, raise system change request and perform UAT if required;
• Perform/review periodical/ad hoc financial reports for management review and financial control purpose, and assist in external and internal audit process;
• Assist in GST, WHT, Corporate tax and other tax-related matters;
• Maintain proper documentation and audit trails, update SOPs, and uphold strong internal control and governance standards within the Accounts team;
• Other ad-hoc assignment as required.

Job Requirement

• Degree in Accountancy, Finance, Banking or other related disciplines;
• Minimum 5 years of relevant experience in banking regulatory reporting, or banking audit experience in Big 4 accounting firms;
• Experience in MAS regulatory reporting is preferred;
• Experience in system enhancement, UAT testing, finance transformation initiatives, or regulatory reporting project is a plus;
• Able to work independently with strong sense of responsibility and attention to details;
• Able to work under pressure and meet tight reporting deadlines;
• A good team player with strong interpersonal and communication skills;

Job Description

• Prepare/review daily compliance with MAS regulatory ratios, e.g. MCB, AMR, MLA etc;
• Prepare/review periodical MAS regulatory returns (e.g. MAS649, MAS610) and annual surveys, including handling regulatory queries or request for additional information;
• Maintain and enhance the regulatory reporting database, including regulatory data mapping and recurring/ad hoc adjustments;
• Perform accounting control functions, including payment verification, daily reconciliation, accounting path setting, etc.;
• conduct impact analysis on regulatory or financial change, participate in system enhancement/automation projects, raise system change request and perform UAT if required;
• Perform/review periodical/ad hoc financial reports for management review and financial control purpose, and assist in external and internal audit process;
• Assist in GST, WHT, Corporate tax and other tax-related matters;
• Maintain proper documentation and audit trails, update SOPs, and uphold strong internal control and governance standards within the Accounts team;
• Other ad-hoc assignment as required.

Job Requirement

• Degree in Accountancy, Finance, Banking or other related disciplines;
• Minimum 5 years of relevant experience in banking regulatory reporting, or banking audit experience in Big 4 accounting firms;
• Experience in MAS regulatory reporting is preferred;
• Experience in system enhancement, UAT testing, finance transformation initiatives, or regulatory reporting project is a plus;
• Able to work independently with strong sense of responsibility and attention to details;
• Able to work under pressure and meet tight reporting deadlines;
• A good team player with strong interpersonal and communication skills;

1. Control the corporate loan processing and credit administration
2. Daily BAU processing of loan transaction including drawdown, rollover, repayment, rate fixing and remittance of funds
3. Monitor overdue loans and security documentation safekeeping
4. Ensure proper control, handling and filing of transactional documents in accordance with established policies, procedures and guidelines
5. Lead project in system implementation and review processes and procedures to formulate process improvement
6. Prepare regulatory and internal reports
7. Liaise with various business unit, internal & external auditors, regulators etc
8. Other ad-hoc duties and projects as required

Requirement:

1. Minimum Diploma or Degree holder with at least 8 years of relevant banking experience in loan processing and credit administration operations.
2. Team player and able to analyze issues independently.
3. Proficiency in MS Excel, Word and Powerpoint.
4. Good communication skill in English and Mandarin and ability to interact effectively with people at different level (Chinese reading skills required), so as to provide service to Chinese speaking customers and report to Head office.

This role will be part of the fast growing dynamic custody operations team, working with the product sales team, relationship management team as well as internal stakeholders.

Job Duties and Responsibilities:

1. Act as Maker on all outbound payment instructions, settlement instructions, and securities movement instructions within the custodian banking platform, ensuring accuracy before submission.
2. Process trade settlements, corporate actions, static data updates, and MIS reporting of the custody business.
3. Ensure daily BAU tasks are completed and exceptional matters escalated to management in a timely manner.
4. Input and process custodian sub-account opening, custody fee processing, and related operational tasks.
5. Liaise with Head office custody team, operations team from various branches regarding custody business.
6. Coordinate with sub-custodians, and internal stakeholders to resolve discrepancies and ensure smooth settlement.
7. Provide management support, drive and implement process enhancement and improvements.
8. Participate in UAT testing for system upgrades and new function launches.
9. Handle issues and requests from both internal and external stakeholders regarding custody operational enquiries.
10. Performance oriented; promote the development of custody business by working closely with Front office team.
11. Constant discussion with team lead and team members on possible process streamlining.
12. Involved in process reviews and updating the team's standard operating procedures, ensuring compliance with regulatory requirements (MAS, SGX, etc.)
13. Actively involved in custody related information collation and MAS reporting.
    

Requirement:

1. Bachelor’s degree with 2-3 years of working experience, preferably in banking, custody operations or securities and fund operations.
2. Knowledge on the duties of a Depository Agent will be added advantage.
3. High adaptability, ability to handle stress in a fast paced environment and efficient team manager.
4. Meticulous and efficient team member driving team to complete assigned task within the designated timeframe.
5. Effective communication with good interpersonal, written and verbal skills in both English and Chinese so as to provide service for Chinese speaking customers and report to Head office.
6. Proficiency in Python or PowerPoint will be an added advantage.

Job Description

• Assist the Head of Department in overseeing and coordinating the development of the branch's corporate banking business.
• Assist the Head of Department in formulating and implementing the department's annual development plan in line with the branch's strategic objectives. Lead department staff in marketing, expanding, and maintaining corporate client relationships; enhance corporate banking service capabilities; increase market influence; strengthen product innovation; and grow and strengthen the corporate banking business.
• Assist the Head of Department in achieving the targets and performance objectives assigned by the Head Office and branch. Identify target markets, capture business development opportunities, expand the customer base and project pipeline, organize the marketing of the Bank's integrated products and services, and improve profitability.
• Assist the Head of Department in carrying out departmental management responsibilities, including developing and implementing relevant policies and procedures, strengthening team development and management, overseeing personnel management within the department, and enhancing the cohesion and execution capabilities of the corporate banking team.
• Assist the Head of Department in coordinating and leveraging group-wide business resources to expand corporate banking, cross-border business cooperation, and offshore RMB business, thereby strengthening the competitiveness of the corporate banking franchise.
• Assist the Head of Department in overseeing departmental compliance, anti-money laundering (AML), risk control, and risk management. Proactively implement a forward-looking risk management approach and safeguard asset quality.
• Complete other daily departmental duties and assignments delegated by management.

Requirements

1. Bachelor Degree holder with at least 10 years working experience in in corporate banking or international settlement and trade finance, in a managerial position in charge of a team/department in the recent years. Candidates with experience in both areas will be preferred.
2. Thorough knowledge of corporate banking products and processes, or international settlement and trade finance products and processes. Demonstrated strengths in business development and marketing, with the ability to prepare various credit assessment reports, industry and market research reports, and work summaries.
3. Strong team management, risk management and control, cross-cultural communication, and organizational and coordination skills.
4. Strong written communication skills and proficiency in both English and Mandarin, with the ability to draft internal documents, policies, procedures, and reports for submission to Head Office, as well as to collaborate effectively locally and with Head Office.

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Consumer Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule (including Saturdays)
• Full training will be provided for all successful candidates.

Job Description

1. Perform day-to-day operations and maintenance of the bank’s application systems, including deployment, configuration, monitoring, incident handling, and problem resolution.
2. Support production releases, system upgrades, and change implementation, ensuring strict compliance with the bank’s change management and approval processes.
3. Monitor application availability, performance, and capacity, and respond promptly to alerts, incidents, and service degradation.
4. Collaborate with development teams, infrastructure teams, and vendors to conduct incident investigation, root cause analysis (RCA), and remediation tracking.
5. Participate in the implementation, testing, and continuous improvement of high-availability and disaster recovery (DR) solutions, ensuring compliance with defined RTO / RPO requirements.
6. Develop and maintain operational documentation, including SOPs, runbooks, and contingency procedures, to support standardized and auditable operations.
7. Provide technical support for internal audits, regulatory reviews, and compliance assessments by preparing system logs, change records, and operational evidence.
8. Contribute to automation and operational efficiency initiatives by introducing scripting, tooling, and standardized processes.
9. Participate in on-call rotation and provide 7×24 production support as required.

Job Requirements

1. Bachelor’s degree or above in Computer Science, Information Systems, or a related discipline.
2. Minimum 3 years of experience in application operations, system operations, or production support, preferably within a financial institution or large-scale enterprise environment.
3. Strong sense of responsibility, risk awareness, and the ability to work in a highly regulated production environment.
4. Experience in supporting and implementing automated operational and maintenance procedures for banking clearing and settlement systems, with hands-on exposure to platforms such as eGiro, Cheque Transaction, Credit Bureau, and AXS considered an advantage.
5. Solid working knowledge of Linux / Windows Server operating systems, with basic troubleshooting capabilities.
6. Familiarity with production deployment, release management, and change control processes, including rollback and version management practices.
7. Scripting capability using at least one language such as Shell, Python, or PowerShell for operational automation.
8. Basic understanding of monitoring, logging, and alerting tools, with the ability to analyze system and application issues.
9. Fundamental knowledge of high-availability, load balancing, and disaster recovery architectures.

Job Description

1. Perform day-to-day operations and maintenance of the bank’s enterprise network and voice infrastructure, including data center networks, office and branch networks, WAN / Internet connectivity, and Cisco Unified Communications Manager (CUCM)‐based unified communications systems.
2. Monitor network and voice system availability, performance, capacity, and call quality; promptly respond to incidents, service degradation, and potential risks.
3. Participate in the design, review, implementation, and ongoing maintenance of the bank’s internal network architecture, in close collaboration with head office or supervising management entities, ensuring alignment with group standards, security requirements, and regulatory guidelines.
4. Participate in network and voice-related changes, upgrades, cutovers, patches, and maintenance activities, strictly following the bank’s change management, approval, and rollback procedures.
5. Troubleshoot network and voice issues, conduct root cause analysis (RCA), and drive corrective and preventive actions to improve overall service stability.
6. Work closely with application, system, security, and operations teams to support system onboarding, expansion, and network/voice requirement assessments.
7. Coordinate with external service providers, including telecom carriers, network and voice vendors, and maintenance service providers, to resolve faults and ensure service quality.
8. Maintain accurate and up-to-date documentation, including network and voice diagrams, IP addressing plans, configuration backups, SOPs, and contingency procedures.
9. Support internal audits, regulatory inspections, and compliance reviews by providing operational records, change evidence, and technical documentation related to network and voice systems.
10. Participate in standardization, optimization, and automation initiatives for network and voice operations to enhance efficiency and reliability.
11. Participate in on-call rotation and provide 7×24 production support as required.

Job Requirements

1. Bachelor’s degree or above in Computer Science, Network Engineering, Telecommunications, or a related discipline.
2. Minimum 3 years of experience in enterprise network administration or network engineering, preferably within a banking, financial services, or large-scale enterprise environment.
3. Strong sense of ownership, risk awareness, and the ability to operate in a highly regulated production environment.
4. Solid understanding of enterprise network fundamentals, including TCP/IP, routing and switching, VLAN, STP and EIGRP.
5. Hands-on experience with network devices such as routers, switches, firewalls, VPNs, and load balancers.
6. Working knowledge of enterprise voice technologies, including Cisco Unified Communications Manager (CUCM), VoIP/SIP concepts, call routing, and QoS.
7. Proven ability to troubleshoot complex network and voice issues involving connectivity, performance, routing, security policies, and call quality.
8. Familiarity with network and voice monitoring/management tools and the ability to analyze logs and alerts.
9. Basic scripting or automation skills (e.g. Shell, Python) to improve operational efficiency will be an advantage.

We are seeking a highly motivated and results-oriented Custody Relationship Manager to join our dynamic client facing team. In this role, you will be responsible for developing and managing relationships with financial institutions clients and provide them with tailored business solutions. This is an excellent opportunity for a seasoned professional looking to advance their career in the securities industry and contribute to the growth of our business.

Job description

• Maintain relationship with new and existing custody clients, being the main point of contact with client and internal stakeholders. Responsible for the daily management of both domestic and global custody clients, including new client acquisition and onboarding processes by fulfilling custodian business KPI.
• Promote cross sales and business development and cooperation across various areas such as deposits and loans, and achieve sales target KPIs consist of loan volume, deposit volume, overall operating revenue and asset under custody (AUC).
• Handle credit initiation and management for clients with financing needs, including but not limiting to customer credit rating, credit line approval, post-loan management, and various risk monitoring tasks. Drive cross-selling of a full range of financial products to institutional clients, including RMB clearing, credit facilities, financial markets, bonds, trade finance, with main focus on custody services.
• Manage client’s expectations and propose appropriate strategic business solutions.
• Conduct industry research related to non-bank financial institutions; develop and maintain relevant business policies and procedures; support new product development and market entry.
• Work with internal and external stakeholders on business related discussions.
• Coordinate with industry associations and participate in various client involvement events.

Requirements

• Bachelor degree from a recognized university.
• Minimum 5 years of experience in the financial industry, with strong abilities in client relationship management, marketing, and customer service. Knowledge of custody business will be an added advantage.
• Good understanding on the expectations of both domestic and global financial institution clients.
• Experienced in achieving sales KPI by the management team.
• Familiar with trade life cycle and understanding of custody business like settlements and clearing, financial markets, capital markets, and trade finance and risk management.
• Candidates with outstanding capabilities may be considered even if they do not meet the standard industry background or experience requirements.
• Good written and verbal English and Chinese is highly preferred in order to provide service to Chinese speaking clients. Ability to write in Business Chinese will be an added advantage for writing reports to Head Office when necessary.

We are seeking a highly motivated and results-oriented Custody Sales Product Manager to join our dynamic client facing team. In this role, you will be responsible for developing and managing relationships with financial institutions clients and provide them with tailored business solutions focusing on custody products. This is an excellent opportunity for a seasoned professional looking to advance their career in the securities industry and contribute to the growth of our business.

Job description

• Develop and maintain client relationship relating with custody business and future potential business opportunities.
• Main contact person to liaise with Head office custody team. Understand strategic business direction, collaborate with front office stakeholders to achieve business targets
• Promote business development and cooperation across various areas such as deposits and loans, and achieve sales target KPIs consist of custody account opening, custody fees targets and Asset under Custody (AUC) targets.
• Articulate clearly on client’s requirements and provide holistic client demands and solutions.
• Propose fee quotation, ability to project client’s potential revenue generation based on client’s portfolio.
• Engaged with internal stakeholders to line up the book of work, taking business priorities in consideration and driving timely deliveries across line of businesses
• Critical role where candidate will partner with core teams to lead time sensitive sales programs effectively while managing both business and technology stakeholders to help capitalize on best deliverables to grow the business
• Familiar with global custody business models and products, good customer relationships with sovereign, bank and non-bank clients, and understanding of cross-border institutional investment and QFI/CIBM channels.

Requirements

• Bachelor’s degree with more than 10 years of working experience. Preference will be given to candidate with more than 5 years' relevant experience in sales activities related with custody, fund accounting and/or securities/fund operations in banking/brokerage sector.
• Knowledge of marketing, credit, acquisitions and product development.
• Ability to work under pressure and manage tight deadlines.
• Effective communication with good interpersonal, written and verbal skills in both English and Chinese so as to serve Chinese speaking customers. Must have ability to write in business Chinese for reporting to Head Office.
• Ability to conduct market research and excellent report writing ability in business Chinese.

Job Responsibility:

• Oversee the branch’s overall operations, including business management, risk control, transaction processing, and personnel administration.
• Develop and implement departmental objectives aligned with the bank’s strategic goals, while optimizing workflows and ensuring regulatory compliance.
• Maintain effective communication with business units, providing comprehensive support to ensure the smooth execution of related operations.
• Advise business lines on critical organizational and human resources issues that impact management efficiency.
• Strive to achieve the wealth management sales targets assigned by the head office while fostering a service-oriented customer experience.
• Ensure that all sales activities adhere to internal branch policies and external regulatory requirements.
• Strengthen staff management and training programs to continuously improve the professional competencies and sales capabilities of wealth management advisors.
• Manage new residential mortgage loan applications and provide ongoing service and relationship management for existing mortgage clients.
• Build and maintain strong client relationships, promptly address customer complaints, and escalate complex issues to senior management as needed.
• Perform other duties as assigned by management.

Requirement:

• Bachelor’s degree or above from well-known university.
• Minimum of 8 years of related industry experience and with supervisor experience.
• Competencies: Strong analytical skills, excellent communication and coordination abilities, proven leadership and team management skills, strong risk control awareness.
• Strong business acumen, with a deep understanding of financial markets and products.
• Proficient in both spoken and written English and Chinese so as to serve English and Chinese speaking customers.
• Must passed the following CMFAS exams
  Module 1B -Rules and Regulations for Dealing in Securities (Non SGX-ST members)
  Module 5 -Rules and Regulations for Financial Advisory Services
  Module 6 -Securities Product and Analysis
  Module 6A -Securities and Future Product Knowledge
  Module 8 -Collective Investment Schemes
  Module 8A -Collective Investment Schemes II
  Module 9 -Life Insurance and Investment – Linked Policies
  Module 9A -Life Insurance and Investment – Linked Policies II
  Certificate in Health Insurance

Job Responsibility:

• Lead, mentor, and motivate a team of Relationship Managers to achieve the wealth management sales targets assigned by the head office while fostering a service-oriented customer experience.
• Develop and implement departmental objectives aligned with the bank’s strategic goals, while optimizing workflows and ensuring regulatory compliance.
• Maintain effective communication with business units, providing comprehensive support to ensure the smooth execution of related operations.
• Advise business lines on critical organizational and human resources issues that impact management efficiency.
• Ensure that all sales activities adhere to internal branch policies and external regulatory requirements.
• Strengthen staff management and training programs to continuously improve the professional competencies and sales capabilities of wealth management advisors.
• Manage new residential mortgage loan applications and provide ongoing service and relationship management for existing mortgage clients.
• Build and maintain strong client relationships, promptly address customer complaints, and escalate complex issues to senior management as needed.
• Perform other duties as assigned by management.

Job Requirements:

• Bachelor’s degree or above from well known university.
• Minimum of 5 years of related experience.
• Strong analytical skills, excellent communication and coordination abilities, proven leadership and team management skills, strong risk control awareness.
• Strong business acumen, with a deep understanding of financial markets and products.
• Language Proficiency: Proficient in both spoken and written English and Chinese so as to serve Chinese speaking customers.
• Must pass the following CMFAS paper：
  Module 1B -Rules and Regulations for Dealing in Securities (Non SGX-ST members)
  Module 5 -Rules and Regulations for Financial Advisory Services
  Module 6 -Securities Product and Analysis
  Module 6A -Securities and Future Product Knowledge
  Module 8 -Collective Investment Schemes
  Module 8A -Collective Investment Schemes II
  Module 9 -Life Insurance and Investment – Linked Policies
  Module 9A -Life Insurance and Investment – Linked Policies II
  Certificate in Health Insurance

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment