Total 3,013 qa specialist job vacancies

We are seeking a Tech-Minded HR Operations & Systems Specialist to support HR operations while driving process improvements and automation. You will manage HR systems, streamline workflows, and enhance efficiency through digital solutions.

Contract:12 months
Salary: Up to $4,000/month
Location: Mapletree Business City
Working Hours: Mon–Thu: 8:30am–6:00pm | Fri: 8:30am–5:30pm

HR Operations & System Management

• Manage end-to-end HR processes including performance cycles, bonus administration, promotions, onboarding/offboarding, claims, and vendor payments.
• Support HR system queries, ensure data accuracy, and maintain compliance through audits and validation.
• Administer HR platforms such as Workday and FormSG, including user access, role management, and system maintenance.

Process Improvement & Automation

• Identify opportunities to automate repetitive tasks and improve HR workflows.
• Design and implement digital solutions using HR systems and low-code platforms.
• Maintain SOPs, system documentation, and support continuous improvement initiatives.

Data & Stakeholder Management

• Generate HR reports and insights to support business decisions.
• Partner with HR teams and stakeholders to gather requirements and enhance processes.
• Provide guidance, training, and support to drive system adoption and process compliance.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec ‘s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) - R23112910

ScienTec Consulting Pte Ltd – 11C5781

Company Overview

Eduquest International Institute is a Registered Training Provider by SkillsFuture Singapore (SSG), delivering high-quality, industry-relevant skills-based training programmes aligned with the Singapore Workforce Skills Qualifications (WSQ) framework.

Job Summary

You will design, develop, and review courseware using the ADDIE model, create new course packages based on market trends, and maintain course documentation to ensure regulatory compliance. You will support curriculum activities and assist with digital learning systems.

Responsibilities

• Analyse training requirements and design courseware using the ADDIE instructional design model to ensure effective learning outcomes
• Independently develop new course packages integrating industry-relevant skills based on market trends and management input
• Create and develop content for both WSQ and non-WSQ training modules to meet learner and industry needs
• Vet course content and structure, providing creative and clear write-ups for new courses to enhance learner engagement
• Maintain accurate course documentation and version control to ensure compliance with regulatory standards
• Support Request for Proposal (RFP), Invitation to Quote (ITQ), and course contextualization activities to align offerings with client needs
• Participate actively in curriculum meetings, briefings, and related projects to contribute to continuous improvement
• Respond promptly and accurately to curriculum and assessment queries to support learners and stakeholders
• Ensure learning resources are current, accessible, and relevant to enhance the learner experience
• Assist with the administration and maintenance of Training and Learning Administration Systems to support training operations
• Utilize Generative AI tools to prepare digital content, enhancing course delivery and learner engagement
• Leverage background knowledge in Food & Beverage, Service sector, or Digital skills to enrich course content and relevance

Required competencies and certifications

• Excellent command of written and spoken English to communicate effectively with learners and stakeholders
• Experience in adult learning and workforce development to design relevant and impactful training programmes
• Strong organisational skills to manage multiple projects and maintain accurate documentation
• Analytical skills to evaluate course effectiveness and improve curriculum design
• Problem-solving skills to address curriculum and assessment challenges
• Ability to work independently and collaboratively within teams to achieve training objectives

Preferred competencies and qualifications

• Master’s degree in Education, Training, and Curriculum to support advanced instructional design and curriculum development
• Familiarity with e-learning design and digital platforms to enhance course delivery and learner engagement
• Detail-oriented, adaptable, proactive, and committed to quality and learner-centered values to drive continuous improvement

Other Information

• Attractive salary, and other benefits await the right candidate!

Cloud Specialist (Infrastructure)

Responsibilities:

• Manage Cloud DevOps Infrastructure
• Design, propose, deploy cloud infrastructure, platform and applications.
• Implement cloud infrastructure in UAT and product environment.
• Manage and monitor performance, security, availability, and scalability of cloud resources.
• Troubleshoot and debug issues related to cloud resources and infrastructure.
• Implement security measures to protect cloud resources.
• Familiar to GCC environment requirement, setup and deployment.

Requirements:

• Strong technical knowledge on RHEL or Windows Operating System.
• Strong in Cloud DevOps Infrastructure.
• Proficient in automation tools like AWS Lambda, Step Functions, and AWS Systems Manager
• Experience in CI/CD and Infrastructure as Code tools like Gitlab, Terraform, CloudFormation and Ansible.
• Familiarity with scripting languages like Python, Bash, and PowerShell
• 3-5 years Cloud Infrastructure working experience
• Strong understanding of security best practices
• Possess Cloud certification (AWS /Azure /GCP/Huawei).
• Knowledge in Active Directory, Public Key Infrastructure or Networking will be advantageous
• Singaporean Only!

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

In line with business expansion, we are looking for a suitable candidate to join our team.

Key Responsibilities

1. Trade Operations & Transaction Processing

• Execute the full lifecycle of Documentary Trade transactions, including Letter of Credit (LC) Issuance, Advising, Confirmation, Negotiation, and Documentary Collections.
• Manage LC amendments, review underlying commercial contracts, and verify all documentation to ensure favorable terms.
• Process and settle all trade finance transactions accurately and within established timelines.

2. Documentation, Compliance & Reporting

• Handle full sets of shipping and trade documents, meticulously checking them for strict compliance, accuracy, and adherence to international trade guidelines (e.g., UCP 600, ISBP).
• Maintain meticulous records of all transactions and prepare comprehensive trade finance reports as required by management.

3. Cash Flow Monitoring & Discrepancy Resolution

• Monitor import payments, export receipts, and incoming/outgoing remittance transactions.
• Proactively liaise with bank operations teams to investigate and promptly resolve any transactional discrepancies or operational issues.

4. Relationship & Credit Management

• Foster and maintain strong relationships with key financing banks and internal stakeholders to ensure smooth operational workflows.
• Liaise with banking partners regarding the utilization, optimization, and negotiation of existing and potential credit lines.

SKILLS & QUALIFICATIONS:

•        Bachelor’s degree in Business, Commerce, or a related field.
•        High attention to detail and risk awareness to ensure accuracy and mitigate financial risks.
•         Good communication and interpersonal skills.
•         Proven ability to communicate and negotiate effectively with bankers and financial institutions.
•         Meticulous, well-organized, and able to manage multiple priorities effectively.
•         Proficient in Microsoft Office applications.
• Able to speak with mandarin-speaking only stakeholders. 

Interested candidate pls email resume to recruitment@brifortune.com

Do note that we will only be in touch if your application is shortlisted.

Salary range:SGD4,500-SGD 8,000

Position Overview

Seeking a skilled Kafka Developer (& support specialist) to join for a client engagement. This role combines development and support responsibilities, focusing on maintaining existing Kafka clusters and enhancing applications as business needs evolve.

Key Responsibilities

Kafka Cluster Management & Support

• Monitor, maintain, and optimise existing Kafka clusters to ensure high availability and performance
• Troubleshoot and resolve Kafka-related issues in production and non-production environments
• Perform regular health checks, capacity planning, and performance tuning of Kafka infrastructure
• Implement and maintain Kafka security configurations and access controls
• Support incident management and provide timely resolution for Kafka-related incidents

Development & Enhancement

• Develop and enhance Kafka-based applications using Java
• Design and implement Kafka producers, consumers, and stream processing applications
• Write clean, maintainable, and well-documented code following best practices
• Collaborate with development teams to integrate Kafka solutions into existing applications
• Conduct code reviews and ensure adherence to coding standards
• Implement monitoring and alerting solutions for Kafka applications

Continuous Improvement

• Identify opportunities for automation and process improvements
• Stay updated with latest Kafka features and industry best practices
• Contribute to technical documentation and knowledge sharing
• Participate in capacity planning and infrastructure scaling activities

Technical Skills

• Kafka Expertise: Strong hands-on experience with Apache/ Confluent Kafka, including:
• Kafka cluster setup, configuration, and administration
• Kafka topics, partitions, replication, and consumer groups
• Kafka Connect and Kafka Streams
• Performance tuning and troubleshooting
• Java Development: Proficient in Java programming with:
• Strong understanding of Java fundamentals and object-oriented programming
• Experience with Kafka Java client libraries
• Knowledge of multithreading and concurrent programming
• Familiarity with build tools (Maven/Gradle)
• Additional Technical Knowledge:
• Experience with message serialisation formats (like, JSON)
• Understanding of distributed systems and microservices architecture
• Knowledge of monitoring tools (Prometheus, Grafana, or similar)
• Familiarity with version control systems (Git)
• Experience with CI/CD pipelines is a plus

Professional Experience

• Minimum 3-5 years of hands-on experience with Apache Kafka
• Proven track record in both development and support roles
• Experience in production support and incident management
• Background in maintaining mission-critical systems

Seeking a Communications & Content Specialist to support the Singapore Communications team in delivering impactful internal and external communications initiatives.This role focuses on content creation, multimedia production, event coordination, media monitoring, and governance compliance, ensuring alignment with global communications standards and processes.

Location: Changi

Contract: 12 months

Communications & Content Development

• Develop high-quality communication materials, including presentations, memos, fact sheets, and leadership communications for internal and external audiences.

• Create engaging multimedia content, including videos, digital assets, and social media content.

• Manage and maintain internal communication channels such as intranet platforms, newsletters, and employee communications.

• Support strategic communications projects and campaigns.

Media Monitoring & Reporting

• Monitor and analyse media coverage, industry trends, and stakeholder sentiment.

• Support media relations activities and manage external monitoring vendors.

• Prepare reports and insights to support communications planning and decision-making.

Event Management & Coordination

• Coordinate logistics and administrative support for leadership visits, town halls, campaigns, and employee engagement events.

• Manage end-to-end event execution, including content development, creative design, vendor coordination, and on-site support.

• Collaborate with internal and external partners to ensure successful delivery of communications initiatives.

Governance & Operations

• Ensure compliance with communications governance, approval, and audit requirements.

• Maintain accurate documentation and records.

• Support regular and ad hoc reporting requirements.

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

12-months contract role under Optimum Solutions.

This role requires working with our client who is a leading superapp in Southeast Asia, providing a wide range of services including mobility, food delivery and digital payments.

Work Schedule and Hours: Monday - Friday, 10am - 7pm (inclusive of a 1-hour lunch break)

Responsibilities:

• Pitch deals solutions to prospective F&B and retail partners through face-to-face and virtual engagements

• Lead commercial negotiations, close merchant deals, and secure participation in marketing and deals campaigns

• Champion value proposition and promotional tools, including targeted deals, voucher solutions, and performance-based marketing

• Ensure a smooth onboarding process and support merchants in setting up, launching, and optimizing their deal offers

• Act as the main point of contact for merchant queries related to campaign setup, performance, and optimization

• Track and analyze merchant campaign results to drive ongoing improvements and repeat participation

• Work closely with internal teams (Ads, Account Management, CRM, Pay) to deliver integrated marketing solutions

• Keep abreast of market trends, competitor offerings, and merchant feedback to improve campaign relevance and impact

Must Have:

• Proven experience in sales or business development, ideally with exposure to F&B, media, digital marketing, or ecommerce sectors

• Strong communication and persuasion skills, with the ability to effectively pitch campaign solutions/with a consultative selling style.

• Ability to lead commercial negotiations and close deals confidently

• Self-starter mindset, capable of working independently in a fast-paced, target-driven environment

• Analytical thinking, with the ability to review and interpret campaign performance data

• Excellent stakeholder management skills, with the ability to handle multiple campaigns and partners at once

• Comfort with both face-to-face and virtual client engagements

• Proven track record of hitting sales targets and closing new business.

Nice to have:

• Familiarity with ecosystem, promotional tools, or campaign features

• Experience with performance-based marketing or CRM tools

• Understanding of local F&B or retail market trends

• Experience collaborating with cross-functional teams (e.g., Ads, CRM, Payments)

• Track record of driving repeat partner engagement through data-driven insights

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

Provide technical expertise to support manufacturing in leading machine enhancement, managing preventive maintenance, troubleshooting, repair and maintenance of machines, project execution, accountability on production waste and quality of all machine tools operations and the overall technician resource management in production.

Must be able to commit day shift 7am to 7pm. (Shift Pattern 3/4/4/3). During training period, you will be on day shift 7:00am to 4:00pm.

Main Responsibilities

• Maintain machines to meet production output, and other metrics like quality, waste etc.
• Perform Preventive Maintenance (Cleaning, Service, Replace)
• Perform troubleshooting of machine and tools, equipment failures to meet production targets, safety and quality standards and/or specifications
• Perform product/machine changeover on the line by tool/die change and machine set-up
• Initiate, Implement and follow-up on machine enhancement and project assignments
• Write Standard Work Instruction / Procedure for assigned operation / process
• Implement Corrective and Preventives Actions
• Participate in training and coaching of Technicians and new hires on skills and knowledge on machine operations and adjustments
• Assist Engineers or Subject Matter Experts for any CI activities.
• Ability to interpret electrical or electronics wiring or schematic diagrams.
• Basic knowledge with Programmable Logic Controllers (eg. Omron or Allen Bradley).

Job Requirements

• 1-2 years experience in Electrical aspect - Electrical Control & Automation.
• Open to fresh Diploma/Nitec in Electrical Engineering.
• Must be able to commit 12 hours day shift 7am to 7pm. (Shift Pattern 3/4/4/3)
• Basic knowledge/experience working with PLC (e.g. Omron or Allen Bradley) is an advantage.
• Ability to interpret electrical or electronics wiring or schematic diagrams.
• Ability to interpret pneumatic diagrams.
• Ability to carry out troubleshooting for machineries issues related to electrical, electronic components or pneumatic components.
• Sound knowledge and understanding of various types of sensors (reflective, proximity etc.) and switches for assembly lines application.

Culture and ​Benefits

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

How To Apply

Submit your application by clicking on the “apply” button at the top of the page.

PURPOSE OF THE JOB

The Marketing & Customer Engagement Specialist is responsible for supporting the planning and execution of customer-focused marketing initiatives that strengthen brand engagement, drive customer loyalty, and contribute to commercial growth. Working closely with internal stakeholders and external partners, the specialist will execute targeted marketing activities, support customer engagement programs, and help translate business priorities into meaningful interactions that increase brand affinity, customer retention, and visitation across online and offline channels.

RESPONSIBILITIES OF THE JOB

• Support the planning and execution of customer engagement and marketing initiatives that strengthen customer relationships, increase brand affinity, and drive repeat visitation and purchases.
• Support the implementation of integrated marketing campaigns, ensuring seamless execution across digital, social, in-store, and other customer touchpoints.
• Coordinate campaign assets, timelines, and stakeholder requirements to ensure campaigns are delivered on time and according to plan.
• Work closely with internal teams and external agencies to support campaign delivery and customer engagement objectives.
• Assist in the development of campaign briefs, communication plans, and post-campaign evaluations.
• Prepare regular reports and insights to evaluate campaign effectiveness and customer engagement performance.
• Support testing and learning initiatives to improve engagement, recruitment, retention, and customer experience outcomes.
• Collaborate with cross-functional teams including Marketing, E-commerce, Sales, Customer Experience, Communications, and Store teams to deliver customer engagement initiatives.
• Coordinate with external agencies, vendors, and partners to ensure deliverables meet agreed timelines, budgets, and quality standards.
• Support administrative processes including purchase orders, budget tracking, campaign documentation, and project coordination.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all server related needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Key Responsibilities:

Oversee infrastructure/system operations in Nanyang Business School (NBS)   

• Ensure that all programs and department operations run seamlessly.

• Manage the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contribute to the design and implementation of infrastructure replacement plans.

• Assist the IT operations (Server) of Graduate Programmes, Research Centers, Academic Divisions, Alumni, Career Services, and Corporate Communications.

• Manage infrastructure operations activities and installation of infrastructure systems according to design specifications.

• Manage the budget and costing for maintenance, operation, and upgrading of facilities.
  

Oversee service level agreements and service improvements, and other areas

• Oversee IT operations (Server) supporting and collaborating with the teams, and contributing to the strategic alignment of technology initiatives with organizational goals.

• Manage the development of service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Develop client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.
  

Oversee Server management, storage area and Vendor management

• File server folder management.

• Server patches and security compliance.

• Manage and maintain CITS audit/policy requirements.

• Work with vendors on security issue related to applications, and update applications if needed.
  

Requirements:

• Degree in Information Technology, Computer Science or a related discipline.

• At least 3 years of hands-on experience in server and system operations.

• Strong technical expertise in Windows operating systems, networking fundamentals (TCP/IP, DNS, DHCP), and virtualization platforms (VMware, Hyper-V).

• Good working knowledge of server and system security, backup and recovery, and hardware maintenance will be an added advantage.

• Experience with shared storage and enterprise networking technologies.

• Exposure to cloud platforms like AWS or Azure.

• Proficiency in providing end-user support for Windows and Mac OS based computers.

• Experience in administering Windows-based servers.

• Ability to troubleshoot PC hardware issues.

• Familiarity with network and cybersecurity concepts.

• Strong team player with the ability to demonstrate leadership when required.

• Good oral and written communication skills.
  

We regret to inform that only shortlisted candidates will be notified.

Job Description:

• In charge of leading and directing projects and ensure they are directed towards a common objective
• Responsible for engaging and communicating with stakeholders to deliver project milestones and comply with strict deadlines
• In charge of ensuring client satisfaction and manage escalations, acting as single point of contact to the client
• In charge of ensuring that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Take charge of proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Nitec in Electronics / Mechanical / Electrical/ Mechatronics Engineering or related field
• Minimum with 1 year working experience in assembly of equipment / machinery industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Primary Function

• Responsible for day-to-day IT Support task for Hardware, Software and other IT equipment including network and cooperation with Global IT team for solving the trouble shooting
• Projects Management, liaise with team members and vendors, local and Global Teams members
• Customer service and interpersonal skills required to follow up with users and counterparts, provide feedback and see issues through to resolution
• Resolve application and system failures
• Quotations, orders, and servicing for IT equipment

Network, Infrastructure, Servers and IT Equipment Related Support

• Multi-level support, manage, maintain, and convey resolutions for issues pertaining to Software, Hardware, Printers, IT equipment, Email, Networks, Infrastructure (switches, firewalls), Telecommunications for up to 100 users (local and overseas).
• Understanding the potential cyber security vulnerabilities in computer-based systems, technical procedure, and protection measures to ensure availability and integrity of systems and data
• Configure IT profiles and equipment for joining / leaving users.
• Provide expert knowledge on MS Office and Windows applications to resolve issues
• IT Asset Management, Acquisition and Disposal of IT equipment.
• Monitor Backup Server and Enterprise Backup Systems
• Carry out scheduled and emergency maintenance of managed systems to ensure that the production platforms run at optimal capacity

Support Business and Administration Application Systems

• In-house and web applications and liaise with Vendors respectively.
• Door Access, CCTV and Teams Phone Systems
• Others (Omni-channel, WhatsApp)

We are looking for an SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor analysis, on-page and off-page optimization, and tracking keyword performance. You’ll play a vital role in enhancing our clients' online visibility and driving organic traffic to their websites.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Manage high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Key Responsibilities:

• SEO Campaign Management: Take ownership of keyword research, SEO audits, competitor analysis, and implement both on-page and off-page optimization strategies.
• Performance Tracking: Monitor and analyze keyword performance, providing insights and recommendations for improvement.
• Content Collaboration: Work closely with the Content Strategist and Sales Team to ensure alignment in strategy and execution.
• Reporting: Generate regular reports detailing campaign performance, along with actionable recommendations to enhance SEO strategies.
• Client Communication: Respond to clients' emails and calls, and conduct online meetings to provide updates and address their needs.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Industry Awareness: Maintain up-to-date knowledge of industry news and changes to SEO best practices.
• Data Analysis: Familiarity with tools like Google Analytics and Google Search Console will be a significant advantage in this role.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: Relevant experience in an SEO-related role is preferred.
• Skills: Excellent client management and communication skills; fluent in written and spoken English.
• Attributes: Proactive, hardworking, responsible, and resourceful, with a cheerful disposition and positive attitude.

Probation Period:

This position includes a 6-month probationary period to assess mutual compatibility within the job role.

Join us in making a direct impact on our clients' success while advancing your career in a growth-oriented and socially responsible company!

Role Summary

We are seeking a detail-oriented and proactive HR Operations professional to manage core HR functions across Singapore, Malaysia, and Vietnam. This role is accountable for driving employee engagement and welfare initiatives, ensuring accurate and timely payroll processing for SG and MY, shaping and maintaining HR policies, and overseeing the performance review and OTI (On-Target Incentive) cycles. The ideal candidate combines strong operational rigor with the ability to think critically about people processes and follow through to completion.

Key Responsibilities

1. Employee Engagement & Welfare (SG/MY/VN)

• Design and roll out engagement programs and welfare initiatives across all three markets, accounting for local cultural and regulatory nuances
• Plan and coordinate engagement activities, town halls, and recognition programs
• Monitor engagement metrics (e.g. eNPS, pulse surveys) and propose action plans based on findings
• Act as a point of contact for employee welfare concerns, escalating and resolving issues appropriately
• Partner with local HR/business stakeholders in MY and VN to ensure consistent engagement standards

2. Payroll Processing (SG & MY)

• End-to-end monthly payroll processing for Singapore and Malaysia entities, ensuring accuracy and timeliness
• Ensure compliance with statutory requirements (CPF, IR8A/IR21, EPF, SOCSO, EIS, PCB, etc.)
• Liaise with finance, vendors, and government bodies on payroll-related matters
• Manage payroll queries, reconciliations, and variance checks
• Maintain proper documentation and audit trails for all payroll transactions

3. Policy Setting

• Develop, review, and update HR policies and SOPs in line with employment law and business needs across SG/MY/VN
• Ensure policies are clearly documented, communicated, and consistently applied
• Benchmark policies against market practice and recommend improvements
• Support implementation and change management when new policies are introduced

4. Performance Review & OTI Oversight

• Own the end-to-end performance review cycle — timeline planning, system/template setup, manager communications, and consolidation of results
• Administer the OTI framework, including calculation logic, tracking, and payout coordination
• Partner with department heads to ensure fair, timely, and well-documented performance evaluations
• Maintain performance and incentive records, and generate reports/insights for leadership

Candidate Profile

• Detailed and Organized — meticulous with data, documentation, and deadlines; able to manage multiple concurrent HR cycles (payroll, reviews, policy) without dropping details
• Good Follow-Up — proactively tracks open items to closure; doesn't let issues or pending approvals stall
• Proactive — anticipates problems and process gaps before they escalate; brings solutions, not just issues
• Ownership — takes full accountability for outcomes across markets, even amid ambiguity or shifting priorities

• Strong Thought Process — able to reason through policy and process decisions logically, weighing compliance, business impact, and employee experience

  Requirements

• Diploma/Degree in Human Resources, Business Administration, or related field
• 3–5 years of HR operations experience, with hands-on payroll exposure (SG mandatory; MY preferred)
• Working knowledge of Singapore Employment Act, CPF regulations, and IR21/IR8A processes; familiarity with Malaysian employment law is a plus
• Experience managing performance review cycles and incentive/bonus schemes
• Regional HR exposure (SG/MY/VN) preferred
• Proficient in Excel/Google Sheets; experience with HRIS or payroll systems is an advantage
• Strong written and verbal communication skills; able to engage stakeholders across different markets and seniority levels