Total 2,280 Senior Executive job vacancies

Responsibilities

• Raise the overall test quality and maturity of the system by driving and managing end-to-end software product testing.

• Define, refine, and standardize QA frameworks, including testing processes, practices, and tools that enable continuous testing.

• Prepare and review UAT plans for projects to align with business and technical requirements.

• Plan, coordinate, and facilitate UAT sessions, while also leading SIT and UAT testing to ensure smooth user acceptance.

• Provide detailed SIT and UAT defect reports, track progress, and monitor issue resolution.

• Develop modular, reusable, and maintainable test scripts for efficiency and long-term sustainability.

Requirements

• Bachelor’s degree or equivalent work experience.

• Minimum 3 years of QA experience, with at least 2 years in automation or manual testing.

• Proven experience in QA testing within Agile/Scrum environments.

• Hands-on experience with QA automation tools and frameworks.

• Experience with no-code/low-code testing platforms (advantage).

• Strong problem-solving, analytical, and communication skills.

• Ability to collaborate across cross-functional teams and adapt to evolving project needs.

Licence no: 12C6060

About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Description: This is both SAP project delivery-focused role, managing complex project implementation & configuration, as well as taking care of the tickets issue from several clients to support their queries. The consultant must work onsite and must be able to travel frequently within Singapore.

Responsibilities:

• As ABSG SAP SF Consultant, you will be working and liaising with our client with cross-functional teams. IT development team and business users as consulting level
• Involved in the full process of data gathering and analysis on user requirement, project design, strong project implementation, post-implementation support and roll-out.
• Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
• You will be involved in carrying out SAP integration projects with HCM requirements and standard integration to the SAP SF system
• You will work on implementation for Singapore clients for SuccessFactors
• Strong function and/or technical skills in all areas of the HCM/SF modules in a consulting environment in various industries

Requirements:

• Must have at least 5 years in SAP SuccessFactors hands-on experience in consulting environment
• Sound Techno-Functional experience liaising with the client HR team
• Must be certified in any of one of the mentioned modules
• Should be proficient in Business Analysis, Business Knowledge, Testing, Architecture Knowledge, Technical Solution Design
• Presales experience will be added advantage
• Readiness to learn and deliver additional modules
• Able to work full time onsite in Singapore
• Candidates should be flexible/willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.
• Candidates have expertise in a specific technology environment. They are responsible for software-specific design and realization, as well as testing, deployment and release management. This role also requires functional and methodological capabilities in testing and training.

*Please note that salary is determined on related experience and skill

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Pre-requisites requirement:

• Must have strong SAP CO working experience in a consulting environment
• Able to configure and integrate SAP CO with other modules (SAP MM and/or SD) preferred
• Has worked with various clients under consulting background

Responsibilities:

• You will be part of a full project lifecycle experience including design, data, functional specs, configuration, testing and post-go-live support experience
• Assess and recommend solutions according to the scope and to resolve open design issues
• Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
• Configuration of SAP CO to support scope; document configuration rationale
• Develop Functional Specs for all relevant developments to support all SAP processes
• Develop / Update relevant Master Data Standards especially master data to support SAP modules processes preferred
• Involved in the full SDLC including data gathering and analysis on user requirement, project design, strong project implementation in good configuration knowledge of SAP CO structures
• You will also be involved in project implementation methodologies & ITIL processes.

Requirements:

• Must have more than 6 working years in an SAP environment; must have more than 3-4 years in the consulting industry environment.
• Involved in at least 2-3 end to end cycle of SAP CO implementation projects in consulting environment
• Confident in communicating and presenting at the business level to MNC clients.
• Have supporting testing and data migration experience, as well as drafting of functional specification for reports, interface, enhancement, forms
• Readiness to learn and deliver additional modules

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• For non-local candidates residing outside Singapore, please ensure that you are fully vaccinated with a WHO approved vaccine and acceptable to absorb full cost of traveling, SHN and accommodation; this is a local hiring.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner and in line with Hilton and the hotel policies and procedures during the assigned shift.

What will I be doing?

As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:

• Actively seeking verbal feedback from customers and team members at every opportunity.
• Agree on and implement actions to make improvements to customer service.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Knowledgeable of Hilton’s departmental standards and run the Telecommunication Centre as a Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Communications Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Knowledgeable of hotel and departmental KPIs especially SALT and Hilton Honors enrolment. Assisting Communications Manager to drive result to the maximum.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Communications Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Communications Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Call Centre Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Good organization and coordination skills.
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1. Be responsible to support day-to-day operations in warehouse by ensuring adequate manpower to perform warehouse duties.
2. Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution.
3. To fulfil customers’ request and immediate resolve if complaint raise.
4. To ensure all inventory transaction are completed within the timeline and maintain stock accuracy.
5. To conduct inventory count and assist to verify stock discrepancies.
6. To ensures the security and accountability of materials and goods with inventory control.
7. To ensure filing of documents are completed on time and accurately.
8. To organize the layout of warehouse and ensure effective utilization of warehouse spacing.
9. To supervise a team of assistant supervisor and material handlers for stuffing and un-stuffing of containers for export and import shipments.
10. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
11. Suggest improvements to eliminate hazards, feedback on inadequacy of operational control, risk assessment and safe work procedure.
12. Evaluate the performance of assigned personnel and provide training experience, conduct disciplinary action, and recommend dismissal as required.
13. Ensure functional activities integrate with organizational requirements for quality management, regulatory compliance, and customer needs.
14. To ensure the cleanliness of the warehouse and ensure proper and safe functioning of warehouse tools, facilities, and equipment.
15. In full compliance to all EHS, Quality, legal and security requirements of the company.
16. Performs other job-related functions as and when required by superior.

Job Title: Senior SAP SAC Senior Consultant

Job Description:This candidate who will support the SAP SAC function for Abeam Consulting. Responsibilities for the consultant are below.

Responsibilities:

The primary scope is to manage day to day operations in:

Consultant tasks

• Lead the effort to gather, analyze and model client data (customers, financials, operational, organizational, access channel), key performance indicators, and/or market data (competitors, products, suppliers), using a broad set of analytical tools and techniques to develop quantitative and qualitative business insights and improve decision-making.
• Build new management reports in BW and SAP Analytics Cloud as required
• Lead the design and solutioning of SAP BPC and SAP Analytics Cloud (SAC) implementations in planning, forecasting, forecast adjustments and integrating generated forecasts with upstream processes, reports, and dashboards to support critical business KPIs
• Interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements
• Ability to recommend best practices and optimized solution configurations in SAC to meet client requirement
• Ability to work as a visualization expert to implement the best visualization stories for customer’s business KPI’s
• Manage and lead the SAC projects to ensure timely delivery
• Understand the technology landscape and how it affects the clients’ area of the business; trends associated with the technology; functional area and industries and the value propositions for clients to rotate to the new landscape.
• Provide regular and timely project status updates
• Assist to train and mentor junior members in the team.

Requirements:

• Bachelor's degree in IT or equivalent work experience.
• Minimum 6 years of experience in managing SAP Analytical and/or Reporting work streams for large or complex systems for various industry sectors
• Demonstrates thought proven abilities and technical experience with SAP Analytics technologies: S/4HANA Embedded Analytics, BW/4HANA, SAP Fiori, HANA XS applications, Google/Azure/AWS Cloud technologies and BI/visualization tools
• Good Understanding of SAP data structures, End to End dataflow, SAC predictive capabilities, augmented analytics, forecasting, etc.
• Ability to be flexible and work analytically in a problem-solving environment
• Minimum of 2 end-end implementations done on SAP S4 Hana
• Hands-on experience on SAC as a planning tool, designing/implementing data models
• Ability to travel to client sites (local or overseas)
• Excellent leadership, communication (written and oral) and interpersonal skills

Personal Attributes:

· A person who can recognize the current situation correctly and to shape the ideal image of business process through hypothetical thinking.

· A person who has an ability to actively gather information and work with team to achieve a common understanding initiatively.

· A person who can carry out own tasks with a sense of speed.

· Confident in communicating and presenting at a business level to MNC clients.

Take this opportunity to join an international team of professionals, implement and develop software and consulting solutions in international projects and gain cultural experience, to set a serious foundation for future career steps.

For this position, interested applicants can apply directly by clicking "Apply Now"

ABeam Consulting (S) Pte Ltd

18 Cross Street

#10-05/09 Cross Street Exchange

Singapore 048423

Website: www.abeam.com

We regret to inform you that only shortlisted candidates will be notified.

Additional note to applicants (with profiles)

· Only candidates with profiles and CV’s matching job requirements will be considered and contacted for

interviews. In case you do not receive any response from us within four weeks of your application it means that your application was not considered. Due to the high number of applications we received, we cannot attend to each individual follow-up.

· Processing of applications will start approximately two weeks after the job posting date. The selection

process is expected to take another two to four weeks.

About Us

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Pre-requisites requirement:

• Must have strong FICO working experience in a consulting environment
• Able to configure and integrate SAP FICO with other modules (SAP MM and/or SD) preferred
• Has worked with various clients under consulting background
• Must be presently in Singapore and able to work onsite

Responsibilities:

• You will be part of a full project lifecycle experience including design, data, functional specs, configuration, testing and post-go-live support experience
• Assess and recommend solutions according to the scope and to resolve open design issues
• Identifies, assesses and solves complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors
• Configuration of SAP FICO to support scope; document configuration rationale
• Develop Functional Specs for all relevant developments to support all SAP processes
• Develop / Update relevant Master Data Standards especially master data to support SAP modules processes preferred
• Involved in the full SDLC including data gathering and analysis on user requirement, project design, strong project implementation in good configuration knowledge of SAP FICO structures
• You will also be involved in project implementation methodologies & ITIL processes.

Requirements:

• Must have more than 6 working years in an SAP environment; must have more than 3-4 years in the consulting industry environment.
• Involved in at least 3-4 end to end cycle of SAP FICO implementation projects in consulting environment
• Confident in communicating and presenting at the business level to MNC clients.
• Have supporting testing and data migration experience, as well as drafting of functional specification for reports, interface, enhancement, forms
• Able to work in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

• For non-local candidates residing outside Singapore, please ensure that you are fully vaccinated with a WHO approved vaccine and acceptable to absorb full cost of traveling, SHN and accommodation; this is a local hiring.

Role Overview
We are seeking a motivated fresh graduate who aspires to build a long-term career in Marketing. This role is ideal for candidates with strong academics and a genuine hunger to learn and grow in a fast-paced IT services environment.
Educational Qualifications
Business bachelor degree or polytechnic diploma

Candidate Profile
• Consistently good academic track record
• Strong interest in Marketing
• Willingness to learn, adapt, and take ownership
• Good communication and interpersonal skills
What We Offer
• On-the-job training and mentorship

• Hands-on learning experience
• Professional growth and skill development
• Friendly and collaborative work environment

Responsibilities

Drive Cost and/or Max Out goals 

   • Understand short-term and long-term Cost, Max Out goals within Front End and ensure alignment to corporate business goals. Initiate and drive cross-functional programs to achieve corporate business goals

   • Facilitate the definition of program scope, goals, deliverables, timeline and resource requirements in collaboration with sponsors and stakeholders 

   • Manage the definition, refinement, and implementation of core methodologies and tools for business process including reporting 

   • Drive delivery of IPP Goals Performance

Deliver tactical support and program management

   • Establish structure and manage program dependencies, prioritize programs, track program milestone and deliverables

   • Enable program success through subject matter expertise

   • Deliver program proposals and regular progress reports 

   • Identify potential roadblocks, develop and execute resolution plans

   • Facilitate regular meeting cadence with key business partners

   • Engage with key stakeholders and leadership teams to assess program strengths and identify areas for improvement

Communication 

   • Conduct regular communication update to Senior leadership, Sites and PROCT leadership team

   • Conduct program priorities, roadmap, wins, issues and any program related changes communication to key stakeholders

Requirements 

   • Bachelor’s Degree/master’s in Engineering or equivalent work experience

   • Experience / understanding of Micron FE manufacturing processes and business processes

   • Excellent analytical, fact-based decision-making skills

   • Excellent interpersonal skills and demonstrated ability to communicate effectively at all levels within the organization

   • Excellent teamwork and collaboration with other groups, internally and externally

   • Knowledge on data analytics and programming is beneficial

   • Proven ability to plan and prioritize goals and objectives

   • Proven ability to multi-task and lead team to meet challenging deadlines and goals

   • Demonstrated ability to measure self and team for efficiency and effectiveness

Responsibilities including but not limited to:

• Content planning and copywriting for social media platforms such as IG, Tiktok
• Develop creative marketing content
• Product photography
• Graphic design
• Keeping up with social media trends/functions
• Knowledge on video production
• Collaborate with influencers and other stakeholders to create video contents

Requirements:

• Familiar with social media platforms (e.g IG, Tiktok is a plus)
• Product photography
• Graphic design (Adobe PS/AI)
• Adobe Premiere Pro would be a plus
• Highly motivated and target driven

Responsibilities:

• Involved in large projects ranging from commercial, industrial, institutional, residential, mixed development, healthcare, infrastructure and MRT/rail etc.
• To lead, manage and coordination of projects complying with authorities' requirements and standards.
• Confidently administer the contract and effectively manage the project team and Consultants for best results.
• Proactively identify and resolve technical coordination, site and/or authorities compliance problems.
• Strong leadership skills and ability to work as a team.
• Ensure compliance with local building codes and regulations.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Keep updated on contractual and authorities' requirements.
• Nurture, coach and upgrade skill levels of team members.

Requirements:

• Architectural masters/degree recognized by Board of Architects Singapore.
• Minimum 10 years of post-graduate architectural experience.
• Bim/Revit, Archicad, Autocad, Sketchup, In-Design, as well as basic rendering and graphics publishing software programs.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities including but not limited to:

• Market the programme to SMEs, institutions of higher learning, students and external partners through telemarketing and events including career fairs, talks, field trips, etc.
• Handle inquiries on programme from external parties
• Evaluate applications based on the programme criteria
• Conduct interviews, shortlist candidates and facilitate matching between applicants and participating companies
• Follow-up and monitor the status of applicants, study award matches and grant funding through working closely with participating companies
• Provide day-to-day administrative support which includes collation of information, processing applications, maintenance of applicants’ database and records, generating reports, preparation of documents and filling, etc.
• Other ad-hoc duties assigned

REQUIREMENTS

• Preferably a Diploma holder with at least 1-2 years of working experience. (Fresh Graduates may apply)
• An extrovert and vibrant personality would be an value - add
• Posses strong planning and organizing skill
• A good team player and results-oriented
• Proficient in MS Office Applications: Word, Excel and Powerpoint

Responsibilities:

• Design, develop, configure, and maintain ServiceNow applications and modules.
• Implement and support ITSM processes including Incident Management, Problem Management, Change Management, Request Management, and Service Catalog.
• Configure and enhance HR Service Delivery (HRSD) solutions including Employee Service Center, HR Case Management, HR Knowledge Management, Lifecycle Events, and Employee Workflows.
• Develop and support Customer Service Management (CSM) solutions including Customer Service Operations, Case Management, Customer Portals, and Omnichannel engagement.
• Design, maintain, and optimize Service Catalogs, Request Items, Record Producers, Catalog Items, and associated workflows.
• Develop custom applications, workflows, UI policies, business rules, client scripts, script includes, and integrations.
• Utilize Flow Designer and Integration Hub to automate business processes and orchestrate cross-platform workflows.
• Integrate ServiceNow with third-party applications using REST APIs, SOAP services, Integration Hub, and instance-to-instance integrations.
• Participate in architecture discussions and recommend best practices for platform design and integration strategies.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
• 5+ years of hands-on ServiceNow development and administration experience.
• Strong implementation experience in ServiceNow ITSM modules including, Incident Management, Problem Management, Change Management, Request Management, Service Catalog
• Proven experience implementing and supporting, HR Service Delivery (HRSD)Customer Service Management (CSM)
• Experience with CMDB Event Management Agent, Workspace Flow, Designer Integration, Hub Service Portal / Employee Center
• Strong ServiceNow platform development expertise.

• Proficiency in JavaScript, HTML, XML, AJAX, REST API, Integration SOAP Web Services
• Experience in Business Rules, Client Scripts, Script Includes UI Policies, UI Actions, ACLs, Workflows, Flow Designer, Integration Hub
• Knowledge of ServiceNow data model, security architecture, and platform governance.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• HRSD and/or CSM Implementation Specialist certifications.
• Experience with Agile and DevOps delivery methodologies.

Roles & Responsibilities

Financial Reporting / Management & Reviews

· Preparation of payments for approval

· Manage financial transactions related to rentals, sales and associated services

· Maintain accurate records of income, expenses and inventory

· Keep track of Inventory levels for merchandise and coordinate with suppliers to replenish stock

· Conduct regular inventory audits to maintain accuracy and minimize discrepancies

· Perform daily reconciliation of revenue & collection from rentals and merchandise sales

· Prepare timely and accurate management accounts

· Prepare and maintain full sets of financial reports

· Prepare reports on monthly results/variances for financial review

· Prepare monthly cash flow projection

· Prepare reports in accordance to statutory requirements

· Prepare yearly budgeting and forecasting

· Prepare and update business plans and performance review

· Prepare contract terms & conditions including company legal documents

· Assist with ad-hoc assignments as assigned by Supervisors

Audit and Taxation

· Prepare and collate information for statutory audit and tax filing matters including liaising with professionals

· Draft financial statements for respective entities

· Ensure compliance with all relevant accounting and tax regulations and timelines

Requirements:

· Accountancy Degree or Diploma with relevant experience.

· A minimum of 2 years of relevant experience in handling full Spectrum of Finance and Accounting function

· Knowledge of Retail operations is an asset

· Experienced in handling external auditors, tax agents and relevant authorities

· Meticulous and detailed

· Committed and able to work independently without supervision

· Proactive attitude, problem solver

· Proficiency in XERO

Position : Customer Service x3

• Working Days: 5 days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279