Total 2,013 Senior Executive level Customer Service job vacancies

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Up to $3,000per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

Summary

At Apple, we believe in creating experiences that delight our customers at every touchpoint. We’re looking for a dynamic and empathetic Senior Customer Service Team Leader to inspire and guide a specialized team of Senior Customer Service Specialists dedicated to providing world-class support for our Apple Store Online and Retail customers.

Description

In this pivotal role, you will be at the forefront of ensuring exceptional customer experiences by leading a specialized team dedicated to resolving complex escalations and providing expert guidance to our Senior Customer Service Specialists. You'll empower your team to navigate challenging situations, recover customer trust, and drive timely, effective resolutions. Beyond day-to-day operations, you'll champion team well-being, foster a high-performance culture, and leverage insights from customer interactions to identify systemic issues and drive impactful process improvements that elevate our overall service delivery.

Responsibilities

• Lead, coach, mentor and develop a team of Senior Customer Service Specialists, fostering a culture of excellence, accountability, and continuous improvement. 
• Champion team well-being, promote a positive and supportive work environment. 
• Conduct regular 1:1 meeting, daily team huddle, weekly team meeting, bi-annual performance review conversations, and provide constructive feedback to enhance individual and team performance. 
• Act as the primary point of contact and subject matter expert for projects and high-priority and complex customer escalations. 
• Oversee the team’s handling of complex cases, providing direct support, guidance, and approval for exceptional solutions or policy deviations when necessary. 
• Ensure all customer interactions are handled with empathy, professionalism, and a focus on delivering outstanding service. 
• Monitor and analyze team performance against key metrics, including adherence to service level agreements (SLAs), resolution time, and customer satisfaction.
• Actively listen to and analyze insights gathered from complex escalations and specialist consultations to identify recurring issues, systemic problems, and areas for process improvement. 
• Contribute to knowledge base and internal documentation, ensuring specialists have access to up-to-date information and resources. 
• Maintain effective communication channels with internal stakeholders regarding critical customer issues, trends, and resolutions. 
• Represent the customer’s voice in internal discussions, advocating for improvements that enhance the overall customer experience. 

Minimum Qualifications

• Minimum 3 years of leadership experience managing a customer service team, with a strong emphasis on coaching, mentoring, and performance development
• Demonstrated ability to foster a positive, supportive, and high-performing team environment, prioritizing team well-being and engagement
• Strong inclusive leadership skills, including the ability to create a respectful, equitable and safe environment where all voices are valued
• Proven track record in identifying and translating insights from customer interactions into impactful process improvements
• Superior analytical and problem-solving abilities
• Experience in process re-engineering and project management
• Demonstrated ability to make sound, consistent decisions that balances customer experiences while protecting organization’s interests and policies. Capacity to navigate ambiguity and provide clear direction
• Outstanding communication and interpersonal skill
• Fluent in English and Korean to support the language specific market and work with local teams
• May require working non-standard business hours such as evenings and weekends 

Preferred Qualifications

• Experience in e-commerce is highly desirable

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

The Anaesthesia department is seeking candidates who are highly motivated to join us for a fulfilling career as Resident Physician. The incumbent will be responsible for the OT and patient management. Some anaesthesia experience is required. Contract will be renewable subject to performance.

Requirement:
• Basic or postgraduate medical qualification registrable with the Singapore Medical Council
• At least 3 years of anaesthesia practice experience
• Highly adaptive and possess excellent interpersonal and communication skills
• Willing to travel locally within the different eye centres in Singapore
• Must be able to do calls

We are actively hiring for a client in a Day Rehabilitation Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSSC10/04/ST

Permanent Speech Therapist

Clinical Responsibilities

• Conduct comprehensive speech and language assessments at admission, review, and discharge stages.
• Develop and implement evidence-based, person-centered therapy plans with measurable goals.
• Monitor and document client progress, outcomes, and treatment plans accurately.
• Communicate assessment results, therapy goals, and discharge plans to clients and stakeholders.
• Recommend suitable assistive devices and support community reintegration as needed.

Administrative & Program Responsibilities

• Participate in multidisciplinary case discussions and ensure accurate documentation and reporting.
• Support the planning, development, and review of clinical programs and services.
• Supervise and train Therapy Assistants.
• Engage in continuous professional development, audits, and quality improvement initiatives.
• Perform other duties as assigned by the reporting officer.

Project Details

• Projected Commencement: FY2026
• Work Schedule: Mon to Thu (8.30am - 6pm), Fri (8.30am - 5.30pm)
• Bachelor or Masters in Speech Therapy
• Must be a Fully Registered AHPC ( Singapore )
• Senior therapists are welcome to apply

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

We are actively hiring for a client in a Day Rehabilitation Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSSW10/04/ST

Permanent Speech Therapist

Clinical Responsibilities

• Conduct comprehensive speech and language assessments at admission, review, and discharge stages.
• Develop and implement evidence-based, person-centered therapy plans with measurable goals.
• Monitor and document client progress, outcomes, and treatment plans accurately.
• Communicate assessment results, therapy goals, and discharge plans to clients and stakeholders.
• Recommend suitable assistive devices and support community reintegration as needed.

Administrative & Program Responsibilities

• Participate in multidisciplinary case discussions and ensure accurate documentation and reporting.
• Support the planning, development, and review of clinical programs and services.
• Supervise and train Therapy Assistants.
• Engage in continuous professional development, audits, and quality improvement initiatives.
• Perform other duties as assigned by the reporting officer.

Project Details

• Projected Commencement: FY2026
• Work Schedule: Mon to Thu (8.30am - 6pm), Fri (8.30am - 5.30pm)
• Bachelor or Masters in Speech Therapy
• Must be a Fully Registered AHPC ( Singapore )
• Senior therapists are welcome to apply

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

About Us

Hatchery Cribs Pte Ltd was founded in 2016. The company consists of 5 e-commerce brands:

• Hatchery Cribs (@hatcherycribs), a distributor and retailer of premium nursery furniture and baby products
• Lollibly (@lollibly), a lifestyle children brand
• Dear Cherie (@bydearcherie), a mother & baby brand focusing on care products
• Josh & Cherie Books (@joshandcheriebooks), Singapore’s largest children monthly book subscription
• Pretty Major Home (@prettymajorhome), a home & lifestyle brand

We are a small, dynamic and young team, looking to expand our product offerings and we need you to join us

Title : Centre Operation Executive 

Location: Yishun Outlet (with weekly visits to Hougang/Midtown & Khatib)

Working days: 5 day work week, including 1 weekend (Tues - Sun or Mon - Sat)

Weekday Hours: 12:30 PM – 9:30PM (to cover afternoon/evening classes)

Weekend Hours: 8:30 AM – 6:30 PM (1 weekend day required)

Salary: $2000 - $2500

Job summary:

Be the first point of contact for parents and students at our Yishun outlet, manage enrolment and scheduling across all three outlets, coordinate monthly billing processes, and ensure each outlet is operationally ready through regular visits.

Job Responsible:

1. Outlet Operations — Yishun (Daily)

• Open and close the outlet; ensure the centre is clean, ready, and well-stocked daily
• Greet and attend to walk-in parents and students, handling enquiries with warmth and professionalism
• Manage student attendance records and update class registers
• Handle trial class bookings, follow-up calls, and enrolment onboarding
• Liaise with teachers on scheduling, class materials, and classroom needs
• Manage the centre's shared WhatsApp number — responding to parent queries from all three outlets in a timely manner

2. Multi-Outlet Coordination (Weekly Visits)

• Visit Hougang/Midtown and Khatib outlets once or twice weekly to conduct operational checks
• Ensure each outlet is operationally ready — supplies, schedules, signage, cleanliness
• Coordinate with part-time staff and teachers at each branch on any operational matters
• Flag and escalate any issues to the founders promptly

3. Enrolment & Scheduling

• Manage student enrolment, withdrawals, and level/class changes across all outlets
• Coordinate makeup class scheduling — matching student requests with available slots and informing all parties
• Maintain accurate and up-to-date student records in the management system

4. Billing & Finance Administration

• Prepare the monthly billing spreadsheet accurately (student fees, adjustments, makeup credits)
• Reconcile incoming payments against invoices in Xero using bank feeds
• Follow up with parents on outstanding payments via WhatsApp in a professional and courteous manner
• Flag overdue accounts to the founders; liaise with our outsourced accountant when required

5. Parent Communication & Relations

• Serve as the primary point of contact for parent enquiries across all channels (walk-in, phone, WhatsApp)
• Communicate class updates, schedule changes, and centre announcements to parents promptly
• Handle feedback and complaints with empathy; escalate where needed
• Solicit and encourage Google reviews from satisfied parents

Requirement:

• Minimum GCE O-Level / Diploma; any discipline
• At least 2 years of experience in admin, operations, customer service, or a related role

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner and in line with Hilton and the hotel policies and procedures during the assigned shift.

What will I be doing?

As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:

• Actively seeking verbal feedback from customers and team members at every opportunity.
• Agree on and implement actions to make improvements to customer service.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Knowledgeable of Hilton’s departmental standards and run the Telecommunication Centre as a Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Communications Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Knowledgeable of hotel and departmental KPIs especially SALT and Hilton Honors enrolment. Assisting Communications Manager to drive result to the maximum.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Communications Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Communications Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Call Centre Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Good organization and coordination skills.
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects.

• Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.
• Candidate without the required academic qualifications but with at least 3 years of relevant experience in IT, Broadcast or Media Production related field are welcome to apply.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Basic understanding of cloud / enterprise system architecture
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.

Customer Service Executive

(Garden Centre / Retail Environment)

About Us

We are one of Singapore’s largest garden centres, where nature meets customer service. If you’re passionate about plants, people, and creating memorable experiences, join our vibrant team in a dynamic retail environment. Whether you’re helping customers choose their next plant baby or supporting wholesale clients, you’ll be part of a growing industry that’s as rewarding as it is refreshing.

Key Responsibilities

• Provide friendly, professional service to retail and wholesale customers.
• Assist with plant selections, gardening products, and related merchandise.
• Proactively engage customers to understand their needs and recommend suitable products.
• Deliver a seamless customer journey, from enquiry to purchase and after-sales support.
• Build strong customer relationships to encourage repeat visits.
• Develop product knowledge in plants, plant care, soil, fertilizers, pots, and gardening tools.
• Identify plants and provide care instructions with confidence.
• Manage Point of Sale (POS) transactions accurately and efficiently.
• Support product displays, replenishment, and maintain an attractive retail environment.
• Respond promptly to customer enquiries and handle concerns professionally.
• Collaborate with team members during peak hours, events, and promotions.
• Assist in maintaining cleanliness and organization of retail and outdoor garden areas.
• Work outdoors in varying weather conditions and support stock management tasks.

Job Requirements

• Positive attitude with a customer-first mindset.
• Energetic, physically fit, and comfortable working outdoors (sun and rain included).
• Strong communication skills in spoken and written English.
• Basic IT literacy and ability to operate POS systems.
• Interest in plants, gardening, and nature.
• Willingness to learn and grow in a new industry.
• Team player who isn’t afraid to get hands dirty.
• Must be willing to work at least one weekend day.

What We Offer

• Competitive salary: $2,000 – $3,000 (commensurate with experience).
• Career progression opportunities across departments based on your interests and strengths.
• Hands-on learning about plants, gardening, and retail operations.
• Exposure to a unique and growing green lifestyle industry.
• A supportive, energetic, and customer-focused work environment.

How to Apply

Interested candidates, please apply with your CV and cover letter. We regret that only shortlisted applicants will be contacted.

1. Job Functions

Volunteering Opportunities

• Identify and develop volunteering opportunities
• Design volunteer role and responsibilities
• Support in developing risk assessment and mitigation strategy

Volunteer Recruitment

• Post volunteer recruitment ads and attend to volunteer enquiries
• Engage stakeholders and the community for the recruitment, selection & deployment of volunteers
• Maintain volunteer database and ensure compliance to PDPA & other regulations

Volunteer Onboarding & Training

• Develop, monitor and review volunteer onboarding process & training

Volunteer Support & Recognition

• Assist in the resolution of volunteers' conflicts and complaints
• Conduct and evaluate volunteer feedback
• Monitor volunteer participation hours to recognize & appreciate volunteers’ contribution

Corporate Social Responsibility (CSR) and School Values in Action (VIA)

• Attend to CSR & VIA enquiries
• Assess and match CSR & VIA programs to PERTAPIS needs
• Monitor and evaluate CSR & VIA contribution and partnership
• Maintain CSR & VIA database and ensure compliance to PDPA & other regulations

Volunteer Management Process Review

• Support in evaluating and sustaining volunteer programs & partnerships
• Support in evaluating policies and processes

Assist with PERTAPIS events & projects where required

2. Candidate Requirements

• Possess Minimum Diploma in a related field - preferably Human Resources, Hospitality or Event Management
• Preferably with Min. 2 years of experience in stakeholder management or volunteer-related work is advantageous.
• Strong interest in community work, with a customer service orientation and good stakeholder awareness
• Outstanding verbal, written, and interpersonal communication skills
• People-oriented and willing to work the ground
• Pro-active and a good team player
• Ability to multi-task and meet deadlines with minimum supervision
• Proficient in Microsoft Office (Word, PowerPoint, Excel)

3. Working Hours

5 days work

Monday - Friday, 9am to 6pm

4. Working Hours

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be notified.

Job Responsibilities:

• Manage end-to-end registry processing operations (registrations/renewals), ensuring consistent application of requirements and compliance with TAEPP standards.
• Establish and monitor data quality controls (validation checks, reconciliations, periodic reviews) to maintain integrity of the registry database.
• Manage frontline service delivery (query handling, case management), including triage, coaching, and consistent responses for stakeholders.
• Coordinate operational readiness for onboarding/migration activities and maintain up-to-date operational documentation.
• Plan resources and manage queues during peak cycles; identify root causes of recurring issues and drive process improvements to reduce rework and improve turnaround time.
• Set, track and meet service standards (turnaround times); oversee exception handling and escalate complex/policy-sensitive cases as needed.
• Ensure audit-ready documentation and governance for key decisions and exceptions; conduct periodic quality reviews.
• Ensure personal data-handling compliance across registry operations (confidentiality, access controls, secure recordkeeping).

Period: Immediate till 31 December 2026

Location: Eunos

Working Hours: 8.30am to 5.30pm, Monday to Friday

Salary: Up to $4,000

Job Requirements:

• Diploma or Degree holder with at least 1 year of administrative experience.
• Strong attention to detail and ability to manage high transaction volumes.
• Proficient in Microsoft Office applications; knowledge of registry systems is an advantage.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to continuous learning and professional development.
• Experience in customer service, shared services, and/or operations support environment.
• Strong Excel skills for data checking and reporting; experience with case/ticketing systems is an advantage.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Scope:

• Oversee administrative operations and performance-related activities within the Senior Care Centre.

• Engage with prospective clients and prepare service agreements.

• Generate fee invoices and manage payment collection.

• Coordinate client service schedules and arrange transportation when necessary.

• Adhere to Standard Operating Procedures (SOPs) of the centre.

• Prepare and submit subvention claims to relevant regulatory authorities.

• Manage inventory and ensure proper maintenance of equipment.

• Supervise procurement and purchasing processes.

• Assist in handling customer service matters and managing client feedback.

Job Requirements:

• Min Diploma in Business or Management
• Minimum 2 years experience in administration and financial
• Proficient in Microsoft
• Working Hours : 5 days

Check Aber Care Website for more details.

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Roles & Responsibilities

PlayFACTO School @ Labrador is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO School @ Labrador!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) including Chinese to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher):

• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects including Chinese
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO @ Labrador sounds like a good fit for you?

Please apply here or send your resume via WhatsApp to 8877-2800 or to email it to labrador@playfactoschool.com.sg

< This is a 6-months maternity cover position. >
Working Location: Canberra

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration:

Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:

• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children

• Subsidy applications in CMS for all new and existing cases

• Update of school fees changes in CMS at child level (yearly)

• Update of vacancy status in CMS

• Retrieval of documents for audit purpose

• Handles queries from existing and new parents and provide support whenever needed

• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues

• Responsible for proper storage of stationary and uniforms

• Perform general clerical duties

• Support operational work flow

• Upkeeping of children's P file

2. Enrolment:

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises

• Follow up with parents on the documents needed for enrolment

• Planning of orientation sessions for new enrolment

3. Finance:

• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc

• Checking of monthly fee invoices

• Creating of monthly GIRO deduction listing, updating of monthly payment

• GSII monthly reconciliation

• Adding the correct subsidies discount for each child

• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS

• Petty cash handling

4. Customer Service

• Meet and greet parents, students and visitors at the school

• Provide proper information about school fees and programs

• Handle calls/emails/walk-ins enquiries from existing and new parents

• Taking charge of the centre's inbox

5. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language

• At least 2 years of experience in an administrative role

• Good interpersonal skills, able to relate to people from different culture and languages

• Good written and verbal communication skills

• Able to work independently, multi-task and adapt quickly in a fast-paced environment

• Able to handle confidential information with discretion and integrity

• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.