Total 53 job vacancies in Taguig

Job Brief

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects. The role is also responsible for reviewing reports and providing guidance to other members.

Responsibilities & Duties

• Perform highly complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• Provide support for complex and/or large-scale projects
• Performs project reviews and provides guidance to junior members of the team
• Review project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Researches GL account reconciliations, cash and AR adjustments
• Reviews project financial status and presents in project reviews
• Provide analysis, resolutions, and recommendations for highly complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Review and provide insights on the SOP/DTP of current processes and the incorporated documentation updates
• Acts as the point of contact in audit-related activities and prepare audit responses
• Support and train junior members of the team in addressing complex issues
• Maybe involve in contract commercial reviews and project proposals
• Reviews proposed alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manage

Job Brief:

The Bids and Proposals Specialist will generally support the Bid Manager and/or Associate Bid Director leading the bid, having read and understood the client requirements. They will devise draft bid programmes, coordinate inputs from Subject Matter Experts and track progress against tasks and individuals for reporting to the Bid Manager. The Bids and Proposals Specialist will work collaboratively with technical and operational colleagues, writers, graphic designers and the leadership team. The role covers the full procurement lifecycle and proposals.

Aside from supporting bids, the role requires proactive engagement in ad hoc tasks around general bidding best practice, including but not limited to: driving bid knowledge management through the breakdown of bids into a bid library; collaboration with the knowledge team to log model responses and useful information; collaboration with graphic designers to support on ad hoc, simple graphics requirements; and supporting the leadership team to develop processes, tools and guides around bidding.

Responsibilities & Duties

• Lead mid-size proposals and task orders
• Participate in Go /No Go and green light analysis / readiness to bid assessment in partnership with bid / capture managers. Update CRM data as needed to maintain accuracy
• Contribute to pre-RFP proposal planning, including Four Rules win strategy development, applying win plan, messaging, and discriminators in deliverables
• Develop compliance matrices, identify required items, and create proposal plan and schedules
• Create drafts and organize narratives and sections for experience, people, executive summaries or cover letters. Develop section content plan/ templates to guide writers
• Organize and manage content for reviews and manage the recovery and implementation of comments and finalization of documents and compliance
• Coordinate with subcontractors to gather required data and provide guidance
• Collaborate with graphic designers to support graphic design requirements and coordinate final productions. May also follow branded templates in performing document layout
• Collaborate with knowledge team to log model responses and useful information
• Provide support in general bidding practices by driving bid knowledge management through the breakdown of bids into a bid library
• Update and maintain bid and project profile libraries, including filing completed proposals and CVs
• Maintain trackers and identify useful/updated standard content for enhancement of bid resources
• Undertake support research, including the collection of project profiles, mining Salesforce, searching internal databases
• Maintain standard supporting documentation for bids such as company certificates, standard responses, company reports
• Perform moderately complex tasks in compliance with service level agreement, process, policies, and procedures
• Contribute specialized expertise to different assigned projects and process improvement initiatives. Provide key updates to Team Lead and Manager
• Escalate issues and recommend resolutions to the Team Lead. May support junior members of the team in addressing routine issues within the assigned processes

• Introduced to the company financial and cornerstone systems and processes.  
• Introduced to financial terminology, measures, concepts and principles for analysis of financial data.
• Exposed to processes that increase recognition of financial impact of various project actions.
• Exposure to WBS concepts and principles.
• Researches data for subsequent use in analyzing cost and schedule analysis. 
• Developing knowledge of accounting principles.
• Developing ability to use drawings and specifications.  
• Exposed to progress/performance data and associated concepts and principles. Assists in the collection of progress data and review of performance trends.
• Develops knowledge of earned value concepts, principles and methodology.
• Collects data and produces an initial analysis on manpower, labor hour, and labor cost requirements versus budget limitations.  
• Collects data and produces an initial analysis for tracking actual cost to funding limitations.
• Provides support for tracking purchase orders and subcontract commitments and expenditures.
• Exposed to the concepts and principles of project revenue and cost.
• Develops knowledge of scope control and change management.
• Exposure to basic scheduling and cost baseline fundamentals, concepts and principles.

We are looking for a highly motivated Specialist, O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines.

Responsibilities:

• You will need to have credit and collections experience and will need to have an understanding of some applications such as SAP, Salesforces, and SQL.
• Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues
• This is a task that can require conflict resolution skills, as it can involve disputing payment and reconciling issues with both internal stakeholders as well as external vendors.
• Coordinate with other departments and external vendors to solve the payment or invoicing issue.
• Process the adjustment timely and accurately. Support Month End Close Reporting
• You should understand the Revenue Accounting Principles and own the corresponding entries in the financial statements.
• Prepare reports and assist in any data entry when required.
• Evaluate, plan, and implement improvements in all business processes and practices surrounding foodpanda’s delivery rider payroll and vendor payment cycles.
• Work closely with the payables and systems support team to continually automate, streamline, and improve current reporting, operational and reconciliation processes to improve business efficiency in the region.

Work Setup: Onsite (BGC Taguig)

Schedule: Shifting Schedules

Responsibilities:

• Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization
• Technology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer interactions
• Training & Development: Provides coaching, skill-building programs, and knowledge-sharing initiatives for agents / Team leads
• Data analytics and metric improvement: Monitors performance metrics, ensures adherence to policies, and maintains service excellence
• Customer Experience Enhancement: Analyzes feedback, implements improvements, and fosters a customer-centric culture

Requirements:

• Relevant years of experience: 5 years minimum BPO experience in customer service
• Leadership experience: 4 years minimum handling a team for customer service accounts
• Educational attainment: College graduate any course
• Amenable to work in shifting schedules.
• Amenable to work ONSITE BGC Taguig
• Able to start ASAP.

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts
• Weekends Off

• Works with the company financial and cornerstone systems and processes.  
• Applies financial terminology, measures, financial data analysis concepts and principles in assignments.
• Recognizes processes/project actions that may lead to project financial impact.
• Develops and maintains WBS for small projects. 
• Assists in the use of drawings and specifications in the establishment of project baseline data. 
• Begins basic analysis of cost and schedule variances.
• Develops knowledge of accounting principles.   
• Assists in assembling data for trending and forecasting.
• Understands progress/performance data and associated concepts and principles. Participates in the collection of progress data and review of performance trends.
• Familiar with earned value, scope control and change management concepts, principles and methodologies. 
• Collects data and produces an initial analysis on manpower, labor hour, and labor cost requirements versus budget limitations. 
• Collects and analyzes data for tracking actual cost to funding limitations. 
• Provides support to tracking purchase order and subcontract commitments and expenditures.
• Familiar with the concepts and principles of project revenue and cost.
• Exposure to basic scheduling and cost baseline fundamentals, concepts and principles.
• Introduced to performance management and cost/schedule integration concepts and principles.
• Develops knowledge of scope control and change management.
• Supports project reporting process as required.  
• May participate in project cost review meetings.

• Participates in the coordination of administrative functions for one or more executives. 
• Serves as a representative of the organization or in lieu of the executive. 
• May attend meetings, take meeting minutes, and follow-up on outstanding items. 
• Relies on experience and judgment to plan and accomplish goals with discretion. 
• Works under limited supervision. Regular use of creativity and latitude is required. 
• Works with highly confidential information. Uses Word, Excel, PowerPoint, Outlook, and other programs to accomplish work. 
• Executive Assistant is available only to employees who support a Region or BL Executive, Operations Leader, or VP and above.

·       Prepare and submit basic expense reports on behalf of stakeholders using internal tools. Ensure proper documentation is attached, including scanned receipts and cost coding. Follow up on pending reimbursements and support communication with Accounts Payable (A/P) for status updates.

·       Create, organize, and maintain digital folders in SharePoint and Microsoft Teams. Save documents using standardized naming conventions. Assist in retrieving requested files for internal use and ensure version control is followed. Support routine audits to check for outdated or missing documents.

·       Enter information into internal trackers, spreadsheets, and platforms with a focus on accuracy and timeliness. Help maintain up-to-date databases used by stakeholders and ensure no duplication or data gaps occur. Escalate inconsistencies or errors to senior admins or team leaders.

·       Submit IT Helpdesk requests and ServiceNow tickets (e.g., hardware issues, password resets, access issues). Track ticket numbers and assist in following up with the IT support team if tickets remain unresolved. Provide updates to stakeholders on ticket status as needed.

·       Assist in formatting documents such as Excel trackers, PowerPoint decks, and Word files. Support the creation of simple reports or templates by populating data provided by stakeholders. Ensure proper alignment, consistency, and file readiness for review or submission.

·       Support day-to-day office tasks such as checking task trackers, entering information into forms, preparing templates, and logging training completion on platforms like AECOM University. Provide support during internal audits by helping locate documents or system entries.

·       Assist in monitoring basic vendor-related transactions such as status of PO requests, COI follow-up, or wire transfer confirmations. Raise Employee Center cases for vendor-related queries or payment issues as instructed.

·       Use templates to assist in preparing invitations, announcement banners, or visual updates for internal team events. Support administrative aspects of virtual meetings, including note preparation, screen-sharing, and minor coordination tasks.

·       Assist in general administrative tasks as needed.