Total 50 job vacancies in Taguig

Job Brief

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities & Duties

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

The role is part of the Source to Pay Team supporting the risk management of Third-Party Business Partners. The role is expected to do assigned tasks with direct supervision. Under direct supervision, the role will execute assigned tasks and collaborate closely with various teams, including Procurement, Cross-Functional Partners, Requisition to Receipt and Invoice to Pay Teams, and Accounts Payable and Receivable.

Duties & Responsibilities:

• Analyze and review new supplier requests forms by conducting thorough investigations and background checks; verify their legitimacy and compliance

• Coordinate with suppliers to ensure updated information is reflected in all relevant systems.

• Communicate timely with requesting departments and relevant users to clarify needs and requirements; Document findings and provide recommendations for approval or rejection.

• Maintain and update key contact information for both new and existing suppliers. Support the retriggering of Inherent Risk Questionnaire (IRQ) processes as needed (e.g. due to changes in key contact information).

• Update the tracker on IRQ progress and highlight any overdue tasks and IRQs that have timed out.

• Maintain records of IRQ monitoring activities.

• Monitor the status of active IRQs to ensure timely processing and completion. Identify and escalate any delays or issues in the IRQ process with the support of the senior members of the team/Team Lead.

• Support the timeout process for IRQs, ensuring that any IRQs that exceed predefined time limits are appropriately addressed by coordinating with users. Implement corrective measures to prevent future timeouts based on existing guidelines.

• Review IRQs paused during onboarding by communicating with suppliers and internal teams to determine the cause and necessary steps to resume or cancel the onboarding. Document decisions and communicate outcomes to relevant parties

• Support the recertification process of suppliers, ensuring compliance with organizational standards and requirements. Assist in the preparation and distribution of recertification documents. Track the status and update the recertification records in the supplier database accordingly.

• Support Employee Center to ensure efficient communication and information flow. This includes addressing any issues with the guidance of senior members of the team and team lead.

• Monitor and respond to queries in the Employee Center mailbox.

• Distribute relevant information to employees as needed.

• Organize and document all email correspondence.

• Support and direct users to the correct procedures in managing Third Party Risk

• Review and record all third-party data within service level agreement (SLAs) timely and accurately.

• Perform all assigned tasks in compliance with SLA, process, policies, and procedures.

• Manage daily collection activities involving monitoring of team’s tasks and provide support in driving the completion of assigned end-to-end billing process.

• Act as first level escalation point for critical issue resolution and ensure that queries, concerns, and escalations are addressed on a timely manner. Responsible for escalating the issues further as and when necessary.

• Develop strong stakeholder relationship and collaborate with Project Managers, internal and external stakeholders to achieve customer satisfaction.

• Provide guidance in the process and maintain an excellent standard of quality work.

• Ensure there is a suitable segregation of duties within the team, meeting all control requirements.

• Review the accuracy of the process and recommend elimination of potential risk that may have business and/or financial impact.

• Contribute technical expertise and experience to engage team collaboration, address knowledge gaps, and improve efficiency.

• Implement strategies based on accurate and meaningful data reports and analysis and/or keen observations.

• Identify and analyze complex issues and recommend solutions or alternatives.

• Lead short term projects and supports medium to long term projects and contribute to long term initiatives planning.

• Lead and/or participate in various governance meetings to discuss operational results, issues, strategies, and solutions to improve team’s performance with internal/external stakeholders.

• Conduct performance management activities based on prescribed cadence. These activities may include team meetings, coaching sessions, and midyear/annual performance review, etc.

• Lead, manage and execute transition-related activities such as FTE allocation, training delivery, DTP writing, hyper care monitoring, and lead/participate in transition governance meetings to ensure successful and timely transition completion.

• Recommends resource planning solutions for changing resource loading and work volumes. May be involved in recruiting activities as needed.

• Sets performance and behavioral expectations.  Conducts regular review, provide feedback and coaching, and other developmental, training and learning opportunity plans to ensure the success of the individuals within the team.

Job Brief

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities & Duties

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager

This role will be part of team that ensure the design, implementation, and evolution of a robust compliance and controls framework across GBS. This role is central to ensuring that Global Business Services operates in accordance with all relevant laws, regulations, and internal policies, including Sarbanes-Oxley (SOX). The ‘Risk Management and Compliance Lead’ will report to the ‘Head of Risk Management & Compliance - GBS’, partner with staff across all functional Finance and HR towers and align closely with GBS Project Teams to embed controls into transformation and digitization initiatives.

Risk Assessment and Mitigation

• Perform GBS-wide compliance risk assessments and control mapping.
• Partner with the business to prepare and maintain SOX narratives and control documentation for GBS processes and perform testing to ensure compliance.
• Partner with staff across all functional Finance and HR towers to embed controls into standard processes and to ensure ongoing operational compliance.
• Prepare regular reporting to advise the ‘Head of Risk Management & Compliance – GBS’ and the GPO/SDLs on risk mitigation actions and control execution gaps.

Training and Communication

• Design and deliver training programs tailored to compliance requirements across all GBS towers.
• Ensure consistent communication of policy updates and new control expectations across GBS teams.
• Create compliance toolkits to support GBS coaching programs.

Auditing and Compliance Monitoring

• Plan, perform and execute periodic compliance audits and self-assessments.
• Oversee a self-testing program across all functional towers to proactively identify, remediate and track closure of control gaps before internal/external audits.
• Support the tower teams on self-assessments findings, interpreting results and mitigation plans.
• Track trends across self-testing outcomes and escalate systemic issues.
• Monitor real-time compliance across all delivery hubs and flag emerging issues.
• Partner with internal and external auditors to ensure compliance with relevant local regulatory requirements.

Change & Project Compliance Integration

• Identify and implement changes that generate efficiencies and foster a culture of continuous improvement.
• Participate in GBS-led projects (automations, transitions) to ensure compliance and control design from the start.
• Review compliance frameworks for new tools and workflows.
• Align with the ‘Head of Risk Management & Compliance – GBS’ to ensure process design changes meet compliance requirements.

• Support Global Business Services across all locations in completing end‑to‑end Records of Processing Activities (RoPA) and conducting data protection assessments (DPIA, TIA, LIA) in alignment with regulatory requirements, internal standards, and service expectations.

• Support the execution of data privacy self- audits to ensure compliance with regulations. 

-       Monitor compliance with data privacy policies and regulations, reporting any issues or breaches. 

• Assist in maintaining and updating data privacy procedures. 

• Translate regulatory, legal, and policy guidance into operationally usable assessments and outputs.

• Proactively identify and contribute to the continuous improvement of templates, tools, guidance documents, and assessment practices

-       Help identify potential data privacy risks, assess and recommend proportionate mitigation measures or support the development of mitigation strategies. 

• Analyzes issues and identifies solutions using established techniques and recommends approaches for new or complex issues.

• Work with various stakeholders to ensure data privacy standards are upheld and needs are supported.

-       Assist in the development and delivery of training programs on data privacy. 

• Work with various stakeholders to ensure data privacy standards are upheld and needs are supported.

-       Lead and support key projects, audit reviews, activities, and documentation.

• Manage and organize data privacy documentation, ensuring accuracy and accessibility. 

• Handle administrative tasks related to data privacy, including scheduling, reporting, and record-keeping. 

The Junior Business and Digital Solutions Analyst will support the design, analysis, and implementation of digital and automation initiatives across the organization. This role works closely with business stakeholders, developers, and project coordinators to gather requirements, document processes, assist in testing activities, and ensure solutions meet business needs. The ideal candidate is detail-oriented, analytical, and eager to learn modern digital tools and methodologies.

Process Analysis and Reengineering: Conducts thorough analysis of existing business processes across various departments and functions. Utilize Lean Six Sigma, Agile and Design Thinking or any practical frameworks/methodologies to identify inefficiencies and opportunities for improvement.

Requirements Gathering: Collaborates with stakeholders to elicit, document, and prioritize business requirements for digitalization and automation projects. Ensure alignment with strategic objectives and user needs.

Solution Designing: Translates business requirements into 100% comprehensive solution designs, leveraging expertise in digital technologies and automation tools. Develop detailed process maps, activity diagram, user stories, and functional specifications.

Cross-Functional Collaboration: Works closely with developers, subject matter experts, and stakeholders to implement digital solutions and ensure seamless integration with existing systems and workflows.

Change Management: Facilitates change management activities to support the adoption of new processes and technologies. Provide training and documentation to end-users and stakeholders.

Continuous Improvement: Drives a culture of continuous improvement by monitoring key performance indicators (KPIs), soliciting feedback, and iterating on solutions to achieve optimal outcomes.

Digital Solutions Assistance: Provides support for digital initiatives involving automation and industrialization initiatives (e.g., RPA, Cognigy, Power Platform, PBI development). Help maintain configuration documentation and solution details. Assist in basic troubleshooting and triaging issues with the support team.

• Follow up customer calls
• Respond to customer’s email inquiries in a timely manner
• Process orders, forms, and claims
• Provide product and service information to customers
• Manage and update customer databases
• Data processing and maintaining accurate Customer and Material Master Data
• Management of B2B system updates and processing uploads
• Research required information using available resources
• Manage and resolve customer complaints

• Provide consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice.
• Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet their expectations.
• Participate in RFPs, client proposals, client meetings & sales calls as directed by the supervisor.
• Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact business outcomes.
• Identify the training needs that will equip the staff with fundamental skills and knowledge for the clinical/bill review/insurance programs.
• Have a thorough understanding of the various system tools and operational procedures utilized within the program and provide guidance/recommendations to the operations team on improving service delivery/outcomes.
• Collaborate with stakeholders on a regular basis for creating strategies.
• Conduct all defined and required process compliance and adherence to all team members, partners, and third-party providers for clinical insurance program and provide recommendations to improve the framework/rectify the identified gaps.

Work Setup: Onsite (McKinley Taguig)

Start Date: ASAP

Requirements:

• Active Registered Nurse
• At least 1 year of BPO Clinical / Healthcare experience or 1 year of Bedside / Hospital Experience
• Strong communication skills
• Willing to work onsite in McKinley, Taguig

Responsibilities:

• Clinical Review & Documentation: Analyzing medical records for accuracy, compliance, and appropriateness of care.
• Claims Processing: Determining patient eligibility, validating medical claims, and managing insurance coverage.
• Utilization Management: Reviewing treatment plans against medical policies to ensure cost-effective care.
• Case Management & Liaison: Communicating with healthcare providers and patients to facilitate care and resolve inquiries.
• Clinical Training (if applicable): Developing or delivering training programs for healthcare staff.

#TASQCorp

• Provides advice and guidance to customers from various backgrounds for tools, products, platforms, etc. via call, e-mail, chat and social media (inbound / outbound)
• Be the image of the company and service and ensure high customer experience by answering, escalating and following up all requests
• Follows the company's Internal Regulations, policies as well as the service’s work instructions and processes
• Fulfills additional assignments (e.g. support colleagues across all sites, setup of new services)
• Achieves the individual and service key performance indicators
• Strives to  continuously  develop and improve the processes and service to always ensure the best customer experience

The role will be supporting the day-to-day payroll services for the assigned region (Americqas) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.

• Accurately and timely perform assigned activities in support to the payroll services.
• Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
• Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Participate on assigned audit-related activities.
• Support selected simple process improvement initiatives to streamline processes.

Role Overview

The Cloud Security Architect will lead and elevate our cloud security posture across the BU, with a strong emphasis on Microsoft Azure. The ideal candidate is deeply experienced in cloud security principles, tooling, and governance, while also bringing a solid understanding of cloud architecture and development best practices to ensure secure-by-design cloud solutions. This role is crucial in aligning cloud security strategy with business requirements, guiding secure cloud adoption, and collaborating with product teams, cloud engineers, and external consultants.

Key Responsibilities

• Leads the design, implementation, and governance of Azure cloud security controls, aligned with industry standards (e.g., CIS, NIST, ISO 27001)
• Continuously strengthen Azure security posture using tools such as Defender for Cloud, Sentinel, Azure Policy, RBAC, and PIM
• Develops and maintains cloud security policies, standards, and secure configuration baselines.
• Coordinates the identification, prioritization, and remediation of cloud vulnerabilities and misconfigurations.
• Supports security assessments, threat modeling, and risk analysis for cloud based solutions.
• Provides guidance during cloud security incidents and contribute to incident response processes and root cause analysis.
• Collaborates with cloud architects and development teams to ensure secure-by design patterns and reference architectures.
• Provides architectural security input on Azure services, identity models, network design, and application deployment patterns.
• Supports the creation of reusable secure infrastructure templates (e.g., Pulumi, Terraform) and DevSecOps automation.
• Translates technical security risks into clear business impacts for stakeholders.
• Willingness to grow into taking care of overarching Security Management topics. Support audits, compliance initiatives, and risk assessments. Serve as a key liaison between engineering teams, security consultants, and business stakeholders.

• Works with the company financial and cornerstone systems and processes.  
• Applies financial terminology, measures, financial data analysis concepts and principles in assignments.
• Recognizes processes/project actions that may lead to project financial impact.
• Develops and maintains WBS for small projects. 
• Assists in the use of drawings and specifications in the establishment of project baseline data. 
• Begins basic analysis of cost and schedule variances.
• Develops knowledge of accounting principles.   
• Assists in assembling data for trending and forecasting.
• Understands progress/performance data and associated concepts and principles. Participates in the collection of progress data and review of performance trends.
• Familiar with earned value, scope control and change management concepts, principles and methodologies. 
• Collects data and produces an initial analysis on manpower, labor hour, and labor cost requirements versus budget limitations. 
• Collects and analyzes data for tracking actual cost to funding limitations. 
• Provides support to tracking purchase order and subcontract commitments and expenditures.
• Familiar with the concepts and principles of project revenue and cost.
• Exposure to basic scheduling and cost baseline fundamentals, concepts and principles.
• Introduced to performance management and cost/schedule integration concepts and principles.
• Develops knowledge of scope control and change management.
• Supports project reporting process as required.  
• May participate in project cost review meetings.

Job Brief

The role will be responsible for supporting end-to-end project accounting life cycle activities for assigned accounts and projects. The role will be involved with stakeholder coordination to execute processes that will drive the completion of assigned projects.

Responsibilities & Duties

• Perform moderately complex tasks that support multiple and varied projects in compliance with the contract, service level agreement, define methodologies, and procedures
• May need to provide guidance to junior members of the team
• Reviews project financials for accurate revenue recognition
• Perform in-depth project analysis and provide recommendations based on findings
• Provide analysis, resolutions, and recommendations for moderately complex process improvements and technical issues through existing technical procedures and methodologies
• Support the Team Lead/Manager in handling escalations and managing disputes related to project financials
• Maintains and prepares SOP/DTP of current processes and the incorporate documentation updates
• Participate in audit-related activities and prepare audit responses
• May support junior members of the team in addressing routine issues within the assigned processes
• Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues
• Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager