Total 350 job vacancies in Subang Jaya

The After Sales Service Manager is responsible for driving the strategic direction and operational excellence of the after-sales service function. This role encompasses the development and execution of comprehensive service strategies, team leadership, and cross-functional collaboration to ensure superior customer satisfaction and business performance.

**Key Responsibilities:**

• Develop and execute after-sales service strategies, including service network optimization, quality assurance, spare parts management, warranty program administration, and customer loyalty initiatives.
• Lead, mentor, and manage service teams to consistently achieve service level agreements and performance targets.
• Monitor and enhance customer satisfaction through key metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, while implementing effective complaint resolution protocols.
• Collaborate with sales, marketing, and logistics departments to align after-sales operations with organizational business objectives.
• Oversee budgeting and financial management for service operations to optimize resource allocation and profitability.
• Ensure full compliance with Bosch regulations, industry standards, safety requirements, and quality control procedures.
• Conduct comprehensive analysis of service data to identify operational trends, implement process improvements, and minimize downtime and recurring issues.
• Cultivate and maintain strategic relationships with key service partners and network providers to enhance service delivery capabilities and resolve escalated customer concerns.
• Generate detailed performance reports on service metrics, including critical KPIs such as average service time, rejection rates, and after-sales revenue generation.

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionize the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalized IT experiences. If you're passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

As an important member of our engineering department, you will be responsible for designing, developing, and maintaining full-stack applications that drive our success.

At GTS, we're focused on transforming the technology experience for every Grabber by building seamless, practical, and innovative solutions that improve how people work every day. Within Commercial Systems, that means ensuring high-impact business platforms and experiences that support Grab's commercial teams at scale.

This is an onsite role, that will be based in Petaling Jaya, and will report to the Head of Commercial Systems.

The Critical Tasks You Will Perform

• You will architect and implement scalable, efficient, and maintainable full-stack solutions using modern technologies and best practices
• You will collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products
• You will develop and improve both frontend and backend components of our applications
• You will implement RESTful APIs and integrate them with frontend applications
• You will troubleshoot, debug, and resolve complex technical issues across the stack
• You will stay up-to-date with latest technologies and industry trends, recommending solutions to enhance our tech stack
• You will ensure application performance, security, and scalability through proper design and implementation practices

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionize the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalized IT experiences. If you're passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

As an important member of our engineering department, you will be responsible for designing, developing, and maintaining full-stack applications that drive our success.

At GTS, we're focused on transforming the technology experience for every Grabber by building seamless, practical, and innovative solutions that improve how people work every day. Within Commercial Systems, that means ensuring high-impact business platforms and experiences that support Grab's commercial teams at scale.

This is an onsite role, that will be based in Petaling Jaya, and will report to the Head of Commercial Systems.

The Critical Tasks You Will Perform

• You will architect and implement scalable, efficient, and maintainable full-stack solutions using modern technologies and best practices
• You will collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products
• You will develop and optimize both frontend and backend components of our applications
• You will implement RESTful APIs and integrate them with frontend applications
• You will participate in code reviews and provide constructive feedback to team members
• You will troubleshoot, debug, and resolve complex technical issues across the stack
• You will contribute to the continuous improvement of our development processes and methodologies
• You will stay up-to-date with emerging technologies and industry trends, recommending innovative solutions to enhance our tech stack
• You will ensure application performance, security, and scalability through proper design and implementation practices

Get to Know the Team

The Commercial Systems team is the engine behind Grab's B2B growth and operational excellence. We own and manage the Salesforce ecosystem, building the sophisticated platform that empowers our teams to drive revenue and cross-sell services across Grab's diverse business verticals. Our mission is to eliminate friction in the sales process by delivering intelligent, automated solutions that provide a unified view of our partners. We combine deep CRM expertise with custom fullstack development to orchestrate complex workflows and system integrations that scale alongside Grab's evolving commercial needs.

Get to Know the Role

As the Engineering Lead, you will oversee the development of our cutting-edge software solutions, leading a team of experienced engineers, and driving technical projects across our organization.

You will report to the Head of Commercial System and work onsite in Grab office based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will lead and mentor a team of fullstack developers, promoting a culture of innovation and continuous improvement
• You will collaborate with product managers and partners to define technical requirements and architectural decisions
• You will oversee the entire software development lifecycle, from concept to deployment and maintenance
• You will establish coding standards, development processes, and quality assurance practices
• You will conduct code reviews and provide constructive feedback to team members
• You will optimize application performance, security, and reliability
• You will stay up-to-date with emerging technologies and industry trends, recommending and implementing improvements as needed
• You will participate in technical decision-making and contribute to the overall technology strategy of the organization
• You will manage project timelines, resources, and deliverables to ensure high-quality releases

Get to Know the Team

You will join the Sales Operations team, where we partner with Commercial and Product teams to design sales processes across Southeast Asia.

We build commercial infrastructure — combining process design, data insights, and sales tools to improve selling effectiveness, increase revenue predictability, and accelerate growth.

We invite you to join us in creating value for our users, drivers, merchants and advertising partners, while driving Southeast Asia forward by creating economic empowerment for everyone.

Get to Know the Role

You will design and implement Sales Incentive Plans across Grab Sales Teams in APAC markets.

You will work with People Rewards, HR, Regional and Country Sales Leadership, and Country Sales Operations teams to align Sales Incentive Plans with business objectives.

We are looking for someone who can design sales compensation structures, analyze business metrics, and manage implementation projects across multiple countries.

This role will report to the Senior Manager, Sales Operations and is fully onsite at our Petaling Jaya's office

The Critical Tasks You Will Perform

You will:

• Design and implement sales compensation plans across APAC markets, including plan structure, simulations, training materials, participant support, attainment calculations, and payout management
• Track and analyze sales compensation plan results, using data to ensure alignment with business goals and market practices, partnering with Data Analytics teams on metric tracking
• Align target setting processes with sales incentive quotas and policies, working with local Commercial leaders and sales operations teams
• Improve operational workflows, streamlining compensation processes and providing program updates to leadership
• Ensure process compliance and controls, working with senior management and stakeholders across functions to implement new processes and improve existing ones
• Coordinate with People Rewards team on governance and controls when launching and administering sales compensation plans

Get to Know the Team

At Grab, we empower merchants, advertisers and agencies to connect with our extensive ecosystem and audience through innovative solutions. Our unique platform allows clients to access their target markets effectively, ensuring measurable outcomes. We invite you to join us as we create value for users, drivers, merchants, and advertising partners while striving to improve daily life across Southeast Asia.

Get to Know the Role

Reporting to the Senior Sales Operations Manager, the Sales Ops & Analytics, you will be collaborating with Sales Operations, Commercial, Product Analytics, and Finance to develop and implement strategies and tools for the Sales teams. Your focus will be on promoting and delivering services to Grab's ecosystem. You should be able to both strategize and execute plans alongside the Commercial and Sales Operations Team. In this dynamic environment, you will contribute to sales strategy, customer segmentation, process improvement, and business analytics.

This is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will act as a key partner for the Commercial Country Head and Country Sales Managers in MY/SG.
• You will lead the execution of country market planning and business reviews.
• You will analyze key sales and performance indicators to inform strategic and tactical decisions while ensuring sales forecast accuracy.
• You will support sales teams in monitoring and forecasting against quarterly targets for revenue and other KPIs.
• You will provide market and sales data intelligence to aid the sales team in forming strategic business cases.
• You will partner with sales leadership to define sales strategies and requirements for business systems.
• You will ensure integrity of sales and customer data by advocating proper usage of tools like Salesforce.
• You will coordinate with Regional Operations to enhance sales operations efficiency at the country level.

As a Junior Executive – Finance & Vendor Management, you will be responsible for developing a strong understanding of vendors, vendor details, and the services delivered across assigned countries. This knowledge will enable you to manage and control vendor operations effectively, ensuring seamless service delivery in coordination with local HUB teams and country‑level delivery resources.

You will familiarize yourself with end‑to‑end vendor payment processes for each service and country, ensuring accurate and timely payments in line with agreed schedules. Additionally, you will gain a detailed understanding of country‑specific and vendor‑specific requirements, exceptions, and timelines, with the objective of driving consistency and supporting future standardization of operations.

• New Vendor Accreditation - To provide due diligence workbook to vendor/ coordinate with vendor to complete the workbook/ assessment to follow/ create a new vendor in Ariba system/ submit financial documents/ financial accreditation (coordination with finance team)/ financial accreditation/ approval in Ariba system by Finance team/ secure vendor ID number in Ariba system

• MSA - Coordinate with local DA Delivery & Procurement / legal team about MSA agreements & timelines of all the vendors

• Yearly token - Manage E2E processing of yearly tokens in coordination with local delivery & local finance (token selection, raising PO, Token delivery, Receive invoice or billing from token vendor/ obtain approval of invoice/ confirm billings for token in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment by vendor

• Data Collection Devices - Manage E2E processing of collection devices in coordination with local delivery & local finance (Device selection, raising PO, Device delivery, Receive invoice or billing from device vendor/ obtain approval of invoice/ confirm billings for devices in Ariba / obtain information from Finance team on date of payment / communication with vendor to collect payment check on due date / confirm receipt of payment by vendor

• Vendors supplying Temp resources - Manage E2E processing of Temp Contracts in coordination with HR, local delivery & local finance. Obtain invoice from Human Resources/ get approval of invoice/ confirm billings for devices in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• Telco vendor - Manage E2E processing of BAU Telco payments (data transmission) in coordination with local delivery & local finance / Obtain invoice from Telco vendor/ get approval of invoice/ confirm billings for Telco in Ariba / obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment by vendor. To be done for all services. learn country level exceptions

• POS vendor - Manage E2E processing of BAU POS vendor payments in coordination with local delivery & local finance. Obtain invoice from POS vendor/ get approval of invoice/ confirm billings in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• Crowdsourcing vendor - Manage E2E processing of BAU crowdsourcing vendor payments in coordination with local delivery & local finance. Obtain invoice from crowdsourcing vendor/ get approval of invoice/ confirm billings in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• T&E Advance (FTEs/Freelancers) - applicable markets only: work with local HUB resources/FTL/FTM for each of the countries on collating, reconciling & arranging T&E advance payments

• FTC/Freelancers payment: work with local HUB resources/FTL/FTM for each of the countries on collating, computing & arranging payments to FTC/Freelancers payments (in some markets its weekly for e.g. Indonesia)

• Get involve into vendor discussions (incase needed) to understand the concern better. Similarly also with local finance team inorder to get better clarity in operations

• Learn country level exceptions while working on vendor payment processing

• Anticipate challenges, risks and raise them HUB manager

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

We’re looking for a tech-savvy IT System Administrator to join our team and provide IT system setup and technical support to our employees. The IT Administrator will be responsible for setting up IT system infrastructure, troubleshooting and resolving IT-related issues, managing our wired and wireless office network infrastructure, and working with vendors and internal teams to ensure our IT systems are up-to-date and secure. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, networking, and information security. 

Responsibilities:

• Install, configure, and maintain both hardware and software systems including variety of SaaS based and internal applications, such as Slack, Google Workspace, AWS WorkSpaces, Github, JIRA, Confluence, VPN
• Troubleshoot, and resolve IT-related hardware and software issues reported by internal users, and manage the process of support ticketing
• Monitor network and system performance, including network security and security logs
• Be the IT liaison for new hires, assist to create accounts and set up hardware for new hires
• Train users on new hardware and software
• Support audio and video equipment, and printer in office
• Manage the life cycle and purchase forecast of corporate assets to ensure accurate inventory records
• Support working with shared space owner, support the network equipment setup and optimization in the office, troubleshoot issues with the network and ISP vendors
• Work with internal teams or vendors to resolve technical issues
• Support information security audits

• Bachelor’s degree in Computer Science, Networking or other related disciplines. 
• Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
• Experience supporting hardware and software issues on Mac, and Windows, operating systems
• Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
• Experience with modern SaaS tools and open-source software is desirable
• Strong written documentation skills (ticket notes, SOPs, runbooks, troubleshooting guides, user guides)
• Strong ability to work collaboratively and communicate effectively with internal and external teams
• Good communication, prioritization, and stakeholder coordination skills
• Basic AWS console/access support exposure will be advantageous
• Familiarity with JQL, Google Apps Script, APIs/webhooks/JSON preferred
• Experience with asset inventory / CMDB tools will be a bonus
• ITIL fundamentals (Incident / Request / Escalation / Problem Management) will be a plus point

Job Summary

WD is seeking a seasoned Government Affairs & Policy Director to lead its public policy engagement and regulatory strategy in Malaysia. This role will be instrumental in shaping the company’s relationship with government stakeholders, regulatory bodies, and industry associations to support business growth and innovation in the region, WD’s strategic interests in Malaysia and strong public-private partnerships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead WD’s government relations and policy advocacy efforts in support of its operations in Malaysia.
• Monitor and analyze legislative, regulatory, and policy developments affecting the technology and manufacturing sectors.
• Cultivate and maintain relationships with key government agencies, policymakers, interlocutors and industry groups.
• Develop advocacy initiatives related to the Electrical and Electronics (E&E) sector, particularly on the topics of digitalization, innovation, investment, sustainability, trade facilitation and workforce development.
• Represent WD in stakeholder engagements, public forums, industry associations, and policy dialogues.
• Provide strategic counsel to internal stakeholders on regulatory risks and opportunities. 
• Collaborate with cross-functional teams (legal, operations, R&D, public relations) and external resources to align policy initiatives with business objectives.

Responsible for investigating and determining root causes of hard disk drive failures across development, qualification, manufacturing, and field operations. This role focuses on electromechanical, magnetic recording, firmware, and media-related failures, and works cross-functionally to drive corrective and preventive actions that improve product reliability, quality, and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides verbal and written status including clear and accurate FA summaries and test reports to the Lead Engineer and the Department Manager.
• Maintain proper documentation of test procedures and results & update failure tracking databases and spreadsheets.
• Cross-Functional Exposure:
• Work closely with:
• Failure Analysis Engineers (senior/principal)
• Manufacturing and process engineering teams
• Design and reliability engineering teams
• Gain exposure to factory, lab, and NPI environments
• Support internal FA reviews and technical discussions
• Perform structured root cause analysis (8D, 5-Why, Fishbone)
• Identify whether failures are:
• Design-related
• Process/manufacturing-related
• Supplier-related
• Usage or system-integration-induced
• Drive corrective and preventive actions (CAPA) with design, manufacturing, and suppliers
• Validate fixes through FA closure and re-testing

Get to Know the Team

The era ahead of us calls for transformative step-change growth. The Program Management & Transformation Office (PMTO) team drives the velocity required to stay ahead. Our mandate spans across Marketing, Loyalty, Support and Sustainability at Grab where we view strategy simply as 'the choices we make on how to win'. Unlike a traditional PMO, this team fiercely focuses on strategy execution, outcomes, and drives action. We integrate every transformative problem space worked on by multiple functions into a coherent whole.

Get to Know the Role

Reporting to the Head of Loyalty & PMTO, this leadership role sits at the intersection of strategy, planning, and project execution. You must master depth and breadth, bringing business and deep technical expertise to connect the dots between decisions, initiatives, and priorities across multiple teams while engaging on important topics. You will be both a Strategist and a Technologist:

• Strategist (The Compass): You will define our problem-solving focus, identifying problems worth solving and anticipating opportunities and developments well ahead of the curve.
• Technologist (The Architect): You will design the programs that unlock the full potential of AI and Agentic workflows.

This onsite role requires you to work onsite in Grab's Petaling Jaya office.

The Critical Tasks You Will Perform

• Define and Anchor Problems: Deliberately define 'What' the problem is by ensuring every problem has a clear hypothesis anchored on data and insights, anticipating future developments ahead of the curve.
• Drive Prioritization: Determine 'Which' problems to prioritize, ensuring we can identify top priorities at any given time. You will assign teams to problems, not topics, ensuring you drive our focus always toward the global optima.
• Establish Leadership & Integration: Determine 'Who' will lead each problem. You will build deep trust, partnership, and thought leadership across multiple teams, helping cross-functional partners make sense of wider problems, opportunities, context, and strategy.
• Team Leadership & Organisational Design: Oversee all transformation projects by designing strong organization structures, rhythms, and ways of working. You will shape involvement from multiple functions/teams based on current problem statements rather than static topic coverage.
• Coaching & Culture: You will earn a wide reputation as a trusted coach, mentor, and enabler to other people managers, regardless of their reporting line.

About the Company:

CapBay is a multi-award-winning FinTech platform specializing in Supply Chain Finance and P2P Financing. We are on a mission to provide smart, technology-driven financing solutions to businesses, helping them grow and thrive in a digital economy. Having been recognized globally for our innovation and impact, we are looking for high-caliber professionals who are passionate about reshaping the financial landscape.

About the Role:

We are seeking a detail-oriented Senior Executive to oversee our financial reporting and general ledger functions. Unlike a traditional operational role, your focus will be on the integrity of our financial data. You will bridge the gap between various departmental reports and the final accounts, ensuring our monthly closing is seamless, accurate, and fully documented.

This is a pivotal role for an accounting professional who loves technical reconciliations and maintaining a "clean" set of books in a fast-paced FinTech environment.

Key Responsibilities:

In this role, you will be expected to:

• General Ledger & Month-End Closing: Lead the month-end closing process by ensuring all journals, accruals, and adjustments are accurately posted.
• Reconciliations: Perform detailed reconciliations between platform reports (AR) and the accounting system to ensure data consistency and integrity.
• Financial Reporting: Prepare timely monthly, quarterly, and year-end financial statements and management reports.
• Audit & Documentation: Maintain high standards of documentation for all accounting entries to ensure a "ready-to-audit" state at all times.
• Tax & Statutory Compliance: Handle corporate tax computations, SST filings, and other statutory requirements.
• Liaison: Coordinate with external auditors and tax agents to facilitate smooth annual audits.
• Process Excellence: Work closely with the Accounts Payable, Treasury and other teams to ensure all sub-ledger activities are correctly reflected in the General Ledger.

Key Qualifications and Requirements:

We are looking for someone who is:

• Education: Bachelor’s Degree in Accounting/Finance or professional qualification (ACCA, CPA, MICPA, etc.).
• Experience: Minimum of 3 years of experience in accounting, with a strong foundation in full-set accounting principles (General Ledger, Consolidation, and Reporting).
• Excel Mastery (Must-Have): Highly proficient in Microsoft Excel (Advanced formulas, Pivot Tables, and data management) to handle large data sets and reconciliations.
• Software: Experience with Oracle NetSuite is a significant advantage.
• Analytical Skills: A sharp eye for discrepancies and the ability to reconcile complex data from multiple sources.
• Mindset: Proactive, organized, and capable of working independently to meet strict reporting deadlines.

Why Join CapBay?

• Strategic Impact: Your work ensures the financial health and transparency of an award-winning FinTech leader.
• Growth Environment: Operate at the intersection of Finance and Technology in a company that is scaling rapidly.
• Professional Culture: A collaborative, high-performance environment where your technical expertise is valued.
• Comprehensive Benefits: Competitive salary, health benefits, and a vibrant work culture.

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