Total 1,327 job vacancies in East Melbourne

HR Intern (HRMS) - 1-Year Contract

We are looking for a HR Systems Intern to support our HR team in a system migration and implementation project.

Job Responsibilities

• Assist in HR system’s data gathering, implementation, data migration, and testing (UAT)
• Support data cleansing, validation, and reporting
• Provide basic system support and assist with user training
• Document processes, user guides, and project updates
• Work with HR, end users and vendors to improve system workflows

Job Requirements

• Pursuing a degree in Computer Science, Computer Engineering, or related field
• Strong analytical skills with attention to detail
• Proficient in Microsoft Words and Excel; knowledge of SQL or systems is a plus
• Good communication skills in writing and interpersonal skill.
• Interest in HR technology
• Prior experience in system implementation and testing would be advantageous

What You’ll Gain

• Hands-on experience in HR digital transformation
• Exposure to real-world system implementation projects

Company Overview

D' CUISINES PTE. LTD.

Job Summary

Lead and manage kitchen operations by planning food preparation, supervising staff, controlling costs, and ensuring hygiene and safety standards to deliver high-quality culinary experiences across diverse cuisines.

Responsibilities

• Plan and direct food preparation and culinary activities across diverse cuisines to ensure consistent quality and customer satisfaction
• Modify existing menus or develop new menus that meet established quality and taste standards
• Estimate food requirements and calculate food and labor costs to implement effective cost control measures
• Supervise kitchen staff activities to maintain high hygiene standards and operational efficiency
• Coordinate equipment purchases and repairs to ensure kitchen functionality and safety
• Recruit, train, and manage kitchen staff to build a skilled and motivated team
• Resolve operational problems and customer complaints promptly to maintain service quality
• Apply garnishing techniques to enhance the presentation of prepared dishes before serving
• Perform administrative duties including purchasing and stock management to support kitchen operations
• Ensure compliance with nutrition, sanitation regulations, and safety standards to uphold food safety
• Maintain accurate timekeeping and payroll records for kitchen staff
• Foster a positive and professional work environment through effective collaboration with coworkers and customers
• Support management initiatives by contributing ideas and maintaining a cooperative, revenue-focused mindset
• Execute other ad-hoc duties assigned by the general manager to support overall kitchen operations

Job Summary
We are seeking a reliable and detail-oriented Temporary Document Scanning Assistant to support our document digitization project. The successful candidate will be responsible for scanning physical documents, organizing electronic files, and preparing documents for secure shredding after verification.

Key Responsibilities

• Scan physical documents accurately and efficiently.
• Save scanned documents in designated shared folders.
• Rename and organize files according to company filing standards.
• Ensure all documents are scanned completely and clearly before shredding.
• Verify scanned files for accuracy and completeness.
• Prepare and sort documents for shredding after confirmation.
• Maintain confidentiality and security of company documents.
• Perform other administrative tasks as assigned.

Requirements

• Basic computer skills and familiarity with Windows file management.
• Experience using scanners and document management systems is an advantage.
• Ability to save, organize, and rename electronic files accurately.
• Good attention to detail and organizational skills.
• Able to handle repetitive tasks with a high level of accuracy.
• Responsible, trustworthy, and able to maintain confidentiality.

Working Hours

• Monday to Friday
• 9-6pm

Salary

• SGD 8-10 per hour, OR
• SGD 1,500-1800 per month (for full-time employment)

Contract Duration

• 2–3 months (subject to project completion)

Interested candidates are invited to submit their application with their contact details and availability.

• Reporting to Manufacturing Manager and involve actively in hands-on assembly of machines.
• Ensure that production targets are met in terms of production cost, delivery lead-time, quality and reliability of machines with proper packaging before delivery.
• To read mechanical drawing.
• Perform precision lapping and polishing process with machines.
• Comply with all workshop procedures, safety regulations, directives and work instructions.
• Liaison with other personnel on production status, engineering matters, material supply, testing and quality issues for machine rectification and improvement.
• Perform mechanical fitting job, machine assembly and maintenance, which requires knowledge of machine fits and tolerances.
• Final packaging and transportation of machines upon completion.
• Quality Control Inspection.
• Maintain proper housekeeping and 5S and to provide improvement suggestions monthly for continuous improvement.
• Other ad-hoc duty as required, including R&D projects.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.

• Accountable for exhibiting a strong understanding of client core business functions.

• Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives.

• Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule.

• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.

• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.

• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.

• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.

• Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization.

• Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices.

• Participate in micro services and NGA code reviews.

• Empower SDEs and their teams by mentoring and coaching.

• Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions.

• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.

• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.

• Responsible for broader design decisions and development of long-term strategies that significantly influence the development process and standards.

• Accountable for Design Reviews of Agile and Plan of Record (POR) projects as well as accountable for Code Reviews of Next Gen Architecture (NGA) projects and are expected to elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.

• Drive clarity and work with complete independence as business and or technical strategy is not defined.

• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.

• Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations.

• Create plans that have a clear path to delivery. Solve for dependencies between agile and waterfall delivery efforts. Help your teams organize for delivery while maximizing resources for the greater good of the Digital organization. Understand engineering best practices and apply best practices to the software development lifecycle (SDLC)

• Accountable for Design Reviews for Citi Agile and POR projects as well as Code Reviews for the NGA projects. Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform. Elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.

• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.

• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications: 

• 8-15 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.

• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)

• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.

• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.

• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

• Bachelor’s/University degree, Master’s degree preferred

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Market Segments & Services Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Product strategy and product management for key capabilities, as well as development of new capabilities and solutions based on market demand

• P&L Management (reporting and analyzing financials to ensure goals are being met)

• Assembles a holistic picture of where the product is currently, how clients view it, how it compares to competition, and where it needs to go in the future

• Drives action across the organization in order to achieve goals

• Ensures a BAU operational model is in place

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience

• Capacity to proactively anticipate, identify and resolve problems

• Strategy oriented with ability to prioritize

• Desire to drive projects from ideation or assignment to execution

• Appetite for challenging assignments

• Bachelor's degree; 2+ years of work experience in Product Management, Market Management or Sales

Education:

• Bachelor’s/University degree

We are seeking an experienced Senior Data Architect / Lead Data Engineer to lead enterprise data transformation initiatives, modern data platform development, and cloud-based analytics solutions. The ideal candidate will possess deep expertise in Data Architecture, Data Warehousing, Cloud Data Platforms, ETL/ELT development, Data Governance, and Analytics Enablement.

The candidate will work closely with business stakeholders, data analysts, architects, and engineering teams to design scalable and secure data ecosystems that support reporting, advanced analytics, AI/ML, and regulatory requirements.

Key Responsibilities:

• Design and implement enterprise-scale Data Warehouse and Data Lake solutions.

• Architect modern cloud-based data platforms using Snowflake, Azure Synapse, Databricks, and Delta Lake.

• Develop scalable ETL/ELT pipelines using Talend, Informatica, Azure Data Factory, and Python.

• Establish Medallion Architecture (Bronze, Silver, Gold) and curated semantic layers.

• Lead data modeling activities including conceptual, logical, and physical data models.

• Define and implement Data Governance, Metadata Management, Lineage, and Data Quality frameworks.

• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.

• Design data solutions supporting Business Intelligence, Advanced Analytics, and AI/ML initiatives.

• Ensure compliance with regulatory and security requirements.

• Conduct architecture reviews, performance tuning, and technical mentoring for engineering teams.

• Support cloud migration and enterprise data modernization programs.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Quantitative / qualitative research
• Interview participants
• NVIVO, R, SPSS, JANOVI experience will be a bonus

• Degree/Diploma in Social Work or Psychology
• Strong admin skills
• Strong excel skills.

• Interest in working with substance use population.

Senior .NET Production Support Engineer (Cloud & SRE Focus)

Job Summary

We are seeking a highly skilled and experienced Senior .NET Production Support Engineer to manage and enhance mission-critical, cloud-native applications. This role requires expertise in Site Reliability Engineering (SRE), observability, and modern DevOps practices, ensuring high availability, scalability, and performance of distributed systems.

You will lead incident management, advanced troubleshooting, root cause analysis (RCA), and automation initiatives, while collaborating with cross-functional teams to drive resilience, reliability, and continuous improvement.

________________________________________

Key Responsibilities

• Provide L2/L3 production support for.NET (Core/6/7/8+) and ReactJS-based microservices applications

• Implement and maintain SRE practices (SLIs, SLOs, error budgets) for system reliability

• Perform advanced troubleshooting in distributed, microservices-based architectures

• Monitor system health using observability stacks (logs, metrics, traces)

• Drive root cause analysis (RCA) with a focus on preventive and automated solutions

• Collaborate with DevOps and development teams in CI/CD pipelines and release automation

• Support containerized deployments (Docker, Kubernetes) and cloud environments

• Automate repetitive operational tasks using scripting (PowerShell, Python)

• Participate in on-call rotations and incident response (Major Incident Management)

• Integrate AI-driven monitoring and anomaly detection tools for proactive issue detection

• Ensure compliance with ITIL, security, and DevSecOps standards

• Maintain detailed runbooks, knowledgebase, and operational dashboards

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field

• 5+ years of experience in .NET application support, SRE, or backend development

Core Technical Skills

Strong expertise in:

• C#, ASP.NET, .NET Core / .NET 6+(preferred latest versions)

• RESTful APIs, Web API, Microservices architecture

• SQL Server, MySQL (plus performance tuning & query optimization)

• Experience in:

• Multithreading, async programming, memory management

• Debugging production issues (dump analysis, profiling, thread analysis)

• Performance optimization &scalability engineering

• High-Niche & In-Demand Skills (Added)

Cloud &Cloud-Native

• Azure (App Services, AKS, Functions, Application Insights) / AWS (EKS, Lambda, CloudWatch)

• Cloud-native design patterns &distributed systems

 Containers & Orchestration

• Docker, Kubernetes (AKS/EKS), Helm charts

• Experience managing production workloads in containerized environments

Observability &Monitoring

• Advanced tools: Prometheus, Grafana, ELK Stack, Open Telemetry

• Expertise in distributed tracing (Jaeger, Zipkin)

DevOps & CI/CD

• Azure DevOps / GitHub Actions / Jenkins pipelines

• Infrastructure as Code (Terraform, ARM templates)

DevSecOps

• Secure coding practices, vulnerability scanning

• Tools like Snyk, SonarQube, OWASP compliance

• AI & Automation (Advanced Niche Edge)

• AI-driven monitoring (AIOps tools)

• Basic knowledge of ML models for anomaly detection

• Experience integrating GenAI / ChatOps for support automation

Tools &Technologies

• Incident Management: ServiceNow, JIRA

•  Monitoring: Splunk, AppDynamics, Dynatrace

•  Version Control: Git (GitHub / GitLab /Bitbucket)

Preferred Skills

•  Certifications:

•  Azure / AWS Certified Solutions Architect or DevOps Engineer

•  ITIL Foundation / Advanced ITIL[i]

Exposure to:

•  Python automation & scripting

•  AI/ML certifications or hands-on experience

•  Financial services / high-availability environments (bonus)

Role Overview

The Section Head of Agency Operations is responsible for end‑to‑end leadership, control, and performance of the Agency Operations team, ensuring accurate and timely execution of all syndicated loan agency activities. The role carries full accountability for business-as-usual (BAU) delivery, operational risk management, people leadership, and continuous improvement. This requires hands-on oversight, including acting as BAU checker, to ensure all deliverables are executed accurately, on time, and to the highest professional standards.

This role is expected to transition the team from a task‑based execution unit to a well‑controlled, standardized, and scalable operation.

Responsibilities

Operational Leadership & BAU Oversight

• Lead and oversee all syndicated loan agency activities, including drawdowns, rollovers, repayments, interest and fee settlements, notices, covenant monitoring, and record maintenance.
• Actively perform BAU checker responsibilities, reviewing and authorizing transactions and outputs to ensure accuracy, completeness, and compliance with loan documentation and policies.
• Ensure all deliverables are completed in a timely, professional, and highest‑quality manner, meeting agreed service standards.
• Serve as the senior escalation point for complex transactions and operational issues.

Risk, Control & Governance

• Maintain strong end‑to‑end operational controls, including robust maker‑checker discipline.
• Own and manage operational risk, including incident management, root cause analysis, and remediation.
• Lead interactions with internal audit, regulators, and external review parties, ensuring findings are addressed promptly and effectively.

People Leadership

• Lead, coach, and develop a team of agency operations professionals.
• Set clear performance expectations and drive a culture of accountability, quality, and ownership.
• Build team capability and succession depth to support operational continuity and growth.

Stakeholder & Client Management

• Work closely with internal partners such as front office, credit, legal, risk, compliance, finance, and technology teams.
• Engage with borrowers, participant banks, and external agents to support smooth execution of agency responsibilities.
• Uphold the bank’s reputation as a trusted and reliable facility agent.

Process Improvement & Change

• Drive process standardization, efficiency, and automation across agency operations.
• Support system enhancements and change initiatives, ensuring controlled and stable implementation.

Requirements

• Degree in Business Administration, Banking & Finance, or related discipline.
• Significant hands‑on experience in syndicated loan agency administration within a bank and strong prior experience of at least 10 years.
• Prior experience managing or supervising teams in an operations environment is highly preferred.
• Strong understanding of the loan lifecycle and facility agent responsibilities.
• Strong ability to interpret and apply complex loan documentation.
• Familiarity with loan operational tools (e.g. SWIFT).
• Strong risk awareness, problem‑solving capability, and attention to detail.
• Confident people leader with the ability to influence, coach, and hold the team accountable.
• Able to balance control and efficiency in a high‑volume, deadline‑driven environment.
• Clear communicator with strong interpersonal skills across seniority levels.
• Resilient, pragmatic, and solutions‑oriented.

Job Description

1, Financial Closing & Reporting

-Assist and coordinate month-end closing activities to ensure all deadlines are achieved

-Ensure financial reports are complete, accurate, and properly maintained

2, External Audit & Compliance

-Support the external audit process, including preparation of audit schedules and supporting documentation

-Liaise with external auditors and respond to audit queries in a timely manner

-Ensure accounts are maintained in an audit-ready state throughout the year

3, Operations Oversight

-Support the Finance Manager in managing day-to-day finance operations (AP, GL, etc.)

-Review financial transactions to ensure accuracy, completeness, and compliance with internal policies and controls

-Proactively identify, investigate, and resolve discrepancies

-Provide guidance and support to junior team members as needed

4, Process Improvement & Digitalization

-Identify process inefficiencies and drive continuous improvement initiatives

-Support finance transformation and digitalization projects

Job Requirements

-Bachelor Degree in Accounting / Finance or equivalent

-Minimum 5 years of relevant experience in Full Set Finance

Job Description :

• Addressing inquiries, complaints, and resolving issues related to landscape services and maintenance.
• Attend site visits and tender show round
• Prepare quotes and landscape maintenance reports
• Coordinate work orders with ground crew
• Dealing with complaints from client on site
• Prepare maintenance schedule
• To be responsible for the administrative and operational for landscape project aspects, including liaise with customers for project requirements and progress

Requirement:

• Dynamic and energetic
• Good team player with ability to lead and multi-task
• Committed to work
• Required Skill(s): Microsoft Office
• Excellent interpersonal and communication skills
• Prefer candidates with horticulture or arborist knowledge
• On-the-job training provided
• Entry level candidates with the revelant WSQ Diploma / Degree are welcomed
• Will be Expose to Tendering

Roles & Responsibilities

About the role

Install and maintain advertising displays, promotional signage, graphics, and visual merchandising materials to ensure brand standards and marketing objectives are met.

Key responsibilities

• Install advertising graphics, banners, posters, decals, and signage.

• Set up point-of-sale (POS) displays and promotional materials in retail stores.

• Measure, cut, and position vinyl graphics, stickers, and display elements.

• Assemble display fixtures, stands, and exhibition structures.

• Perform site surveys and take accurate measurements.

• Ensure installations comply with safety regulations and client specifications.

• Inspect completed installations for quality and appearance.

• Repair, replace, or remove damaged advertising materials.

• Coordinate with project managers, designers, clients, and store personnel.

• Transport installation materials and equipment to job sites.

About you

• Class 3 driving license

• Experience with signage, graphics, or visual merchandising installations.

• Ability to read technical drawings, layouts, and installation instructions.

• Familiarity with measuring tools and installation equipment.

• Basic carpentry, electrical, or construction knowledge is often beneficial.

• Strong attention to detail and craftsmanship.

• Ability to work at heights using ladders, scaffolding, or lifts.

• Physical fitness for lifting, carrying, and standing for extended periods.

• Good communication and customer service skills.

• Ready to work out of normal working when required.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Ultima Card Relationship Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information.

Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.


Responsibilities:

• Client Account Management.

• Review customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

• Advise customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

• Review product penetration for the assigned client base, identify potential customers who can be sold tailored products to enhance product penetration.

• Ensure coverage of all relationships through customer engagements, risk profiling and financial planning.

• Organize customer events to enhance customer bonding.

• Acquire new customers through converting referral leads.

• Compliance, Risk & Controls.

• Ensure that KYC/AML and other compliance norms are strictly adhered to.

• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 2-5 years relevant experience

• Ability to manage relationships both internal and external; Ability to prioritize

• Mandatory certifications as required for selling financial products

Education:

• Bachelor's/University degree or equivalent experience

Roles & Responsibilities

JOB DESCRIPTION

we are looking for an experienced individual with a background in SWIFT-related business domains (standards, payments and securities) and a strong technical knowledge in trading system to join our Reserves and Securities Management Team.  You will be responsible to provide in-depth expertise in SWIFT-related business/technical flows and provide oversight of SWIFT technical design and oversee the review of the SWIFT infrastructure architecture blue-prints with collaboration from MAS internal cross-functional IT and operations teams to ensure the architectural designs meet all there Requirements.

You will be the Point-of-Contact (POC) for the third party’s SWIFT technical team to review and provide guidance on the SWIFT infrastructure implementation planning and co-ordinate with MAS internal teams to ensure resource availability.

JOB REQUIREMENTS

• Minimum of 5 years’ experience in the financial services, in particular in a technical business lead role
• Extensive experience with banking operations, back-office business operations or back-office system integration knowledge
• Strong technical background, with good understanding of SWIFT’s products, services and applications, including SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Access, SWIFTNet, FIN messaging and ISO 20022 formats
• Strong knowledge of payments and securities messaging and their flows is a must
• Good understanding of SWIFT’s Customer Security Program (CSP) and the proposed controls by SWIFT 
• Identify and pull together the business process owners and the third-party SWIFT team to oversee the modelling of business process
• Review the process using BPM, and coordinating with the third-party SWIFT team to ensure the processes are automated processes, and adopted by business process owners
• Act as the primary contact with MAS functional team and translate the requirements to the third-party analyst and developers when necessary to automate processes
• Review and develop test cases to ensure the test coverage is comprehensive