Total 5 job vacancies by Citibank Singapore Limited

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Market Segments & Services Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Product strategy and product management for key capabilities, as well as development of new capabilities and solutions based on market demand

• P&L Management (reporting and analyzing financials to ensure goals are being met)

• Assembles a holistic picture of where the product is currently, how clients view it, how it compares to competition, and where it needs to go in the future

• Drives action across the organization in order to achieve goals

• Ensures a BAU operational model is in place

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience

• Capacity to proactively anticipate, identify and resolve problems

• Strategy oriented with ability to prioritize

• Desire to drive projects from ideation or assignment to execution

• Appetite for challenging assignments

• Bachelor's degree; 2+ years of work experience in Product Management, Market Management or Sales

Education:

• Bachelor’s/University degree

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Ultima Card Relationship Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information.

Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.


Responsibilities:

• Client Account Management.

• Review customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

• Advise customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

• Review product penetration for the assigned client base, identify potential customers who can be sold tailored products to enhance product penetration.

• Ensure coverage of all relationships through customer engagements, risk profiling and financial planning.

• Organize customer events to enhance customer bonding.

• Acquire new customers through converting referral leads.

• Compliance, Risk & Controls.

• Ensure that KYC/AML and other compliance norms are strictly adhered to.

• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 2-5 years relevant experience

• Ability to manage relationships both internal and external; Ability to prioritize

• Mandatory certifications as required for selling financial products

Education:

• Bachelor's/University degree or equivalent experience

The Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities:

• Manage one or more teams and a component of the fraud loss portfolio

• Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance

• Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses

• Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions

• Provide evaluative judgment based on information analysis in complicated and unique situations

• Direct area supported and oversee the delivery of end results and budget management, and conduct resource planning activities

• Ensure essential procedures are followed and contribute to defining standards, and participate in change management initiatives

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience in a related role

• Basic knowledge of the industry required

• Proven success in a similar position

• Demonstrated ability to persuade and influence others

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Product Management Control Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the of products , increase share of market and obtain competitive position.

Responsibilities:

• Participate in day-to-day product management for Cards and Unsecured Lending products such as product governance, client experience, and product strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.

• Assist in the development and analysis of strategic product control roadmaps, ensuring framework development maximizes benefit from each product. Review surveys and analyze competitive industry landscapes to identify potential risks, threats, and opportunities for product managers.

• Work with product managers in addressing regulatory, AML, and Fraud product concerns to create an advanced set of solutions

• Contribute to the achievement of targets and effective product risk management. Oversee the identification and execution of opportunities and address gaps in business plans.

• Appropriately assess risk in business decisions, prioritizing Citigroup's reputation, clients, and assets. This includes ensuring compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing, and transparently reporting control issues.

• Provide informal guidance or on-the-job training to new team members

• Implement team procedures, facilitate client problem resolution, and manage both internal and external client relationships.

Qualifications:

• 5 – 8 years of relevant experience and >6 years of financial services industry experience

• Knowledge of product control, credit, product development, and/or analytics

• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated analytical skills

• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor's/University degree or equivalent experience

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

This strategic role focuses on developing, designing, and implementing robust control programs, providing expert guidance, and driving continuous enhancements including automation and rationalization. The individual will conduct first-line activities for identifying, measuring, and assessing key risks and controls, partnering with process owners to align operations with the firm's Risk Appetite. This position requires strong collaboration and communication skills to influence across all organizational levels.

Responsibilities: 

• Risk & Control Management: Oversee Risk & Control functions across Asia South CG/CPC Operations (Core Ops, Citiphone, and Credit Ops).

• Control Framework Enhancement: Strengthen existing controls, maintain audit-readiness, and lead internal and external audits. Implement advanced tools, including AI, to enhance controls across teams.

• Enterprise Standards: Contribute to the development and implementation of enterprise-wide standards and strategies for the Bank's Risk and Control program.

• Guidance and Collaboration: Provide guidance to global partners and collaborate with Risk and Control teams for effective monitoring.

• Risk Identification & Assessment: Manage frameworks for identifying and assessing all types of risks (processing, emerging, operational) and regulatory compliance across lines of business, particularly for transaction monitoring.

• Strategic Initiatives & Projects: Lead strategic program implementations and cross-functional projects for the Global Monitoring Risk Management & Policy team, ensuring alignment with business objectives. Manage and execute strategic design and process improvement projects across the enterprise.

• Controls Program Development: Support the design, development, and continuous enhancement of Citi's comprehensive controls program, focusing on efficiency and risk reduction.

• Risk Appetite Alignment: Coordinate with stakeholders to assess and mitigate potential risks, ensuring operations remain within the firm's defined Risk Appetite, considering business environment changes and regulatory requirements.

• Subject Matter Expertise & Leadership: Act as a Subject Matter Expert for senior stakeholders and team members. Manage, plan, and execute project deliverables, and oversee team activities.

• Management Updates: Prepare timely and clear updating materials for Risk and Controls matters and represent Wealth Ops at various forums.

• Autonomy: Operate with independence of judgment and minimal direct supervision.

Qualifications: 

• Experience: 6-10 years of experience in Risk and Control within financial services, with a demonstrated understanding of AML and operational risk management, compliance, audit, or other control-related functions.

• Control Expertise: Strong knowledge and proven experience in developing, executing, and implementing sustainable control solutions in the financial industry.

• Regulatory Knowledge: Understanding of compliance laws, rules, regulations, and best practices, as well as Citi's Policies, Standards, and Procedures.

• Analytical Skills: Strong analytical skills to evaluate complex risk and control activities.

• Communication & Presentation: Excellent verbal and written communication skills, with demonstrated ability to engage and present effectively to senior management.

• Problem-Solving: Strong problem-solving and decision-making skills.

• Organizational Skills: Advanced organizational skills with attention to detail, ability to multitask, and follow up.

• Technical Proficiency: Experience using databases and other tracking tools for global consistency. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

• Risk Management: Ability to identify, measure, and manage key risks and controls.

• Collaboration: Experience working collaboratively across various organizational areas.

Education: 

• Bachelor's/University degree or equivalent experience. A Master's degree is preferred.