Total 1,393 Others information technology job vacancies

Responsibilities:

• Process Development & Support: Collaborate with foundries to develop and optimize process flows; interpret PDKs and process specifications to support design teams; evaluate new process nodes.
• Problem Solving: Work with foundries on failure analysis to identify root causes and drive process improvements; manage production issues and delays.
• Yield & Reliability Improvement: Analyze yield data, optimize process windows, and support reliability testing to ensure stable mass production.
• Cross-functional Communication: Serve as a technical interface between design houses and foundries; coordinate reviews to ensure alignment between design and process.
• Tape-out & Mass Production Support: Support tape-out activities, including mask data preparation and process documentation review; monitor production yield and process parameters to proactively prevent and resolve issues.
• Other ad-hoc duties as assigned

Requirements:

• Bachelor’s degree or above in Microelectronics, Materials Science, Physics, Electrical Engineering, or a related field.
• Solid understanding of semiconductor process flows; experience in process integration or process development is preferred.
• Strong data analysis skills with the ability to independently identify and resolve process-related issues.
• Excellent communication and coordination skills, with the ability to drive cross-functional problem-solving.
• Ability to effectively support international collaboration.

Join a team responsible for building and enhancing mission-critical digital platforms that support high-impact public services. If you're passionate about software engineering, legacy modernisation, and driving digital transformation, this could be the opportunity for you.

What You'll Do

• Develop, maintain, and enhance enterprise applications across legacy and modern platforms.
• Design and implement new features while ensuring system reliability, scalability, and maintainability.
• Support modernisation initiatives including refactoring, API development, platform upgrades, and architectural improvements.
• Investigate production issues, perform root cause analysis, and contribute to system stability and resilience.
• Collaborate with cross-functional teams to deliver secure, high-quality software solutions.
• Leverage AI-assisted development tools responsibly to improve productivity while maintaining engineering quality and governance.
• Contribute to DevSecOps practices, testing, code reviews, and continuous improvement initiatives.

What We're Looking For

• Degree in Computer Science, Software Engineering, Information Systems, or a related discipline.
• 3–5 years of experience in software engineering, enterprise application development, or application support.
• Strong experience with Java, JavaScript, SQL/PLSQL, JSP, Shell Scripting, or similar technologies.
• Experience working with complex or legacy enterprise systems.
• Familiarity with APIs, databases, system integrations, CI/CD, and software delivery best practices.
• Strong analytical and problem-solving skills with a structured approach to troubleshooting.
• Excellent communication skills and the ability to work with both technical and business stakeholders.

Nice to Have

• Experience in legacy modernisation or technology migration projects.
• Exposure to Spring Boot, Angular, Oracle, Tomcat, WebLogic, IIS, AWS, or similar enterprise technologies.
• Knowledge of DevSecOps, observability, application security, or performance monitoring.
• Experience in regulated or high-availability environments.
• Practical experience using AI tools to accelerate software development responsibly.

Software QA Executive

Responsibilities

• Develop, execute, and maintain software test plans, test cases, and test reports.

• Perform functional, integration, regression, and user acceptance testing (UAT) for software and IoT solutions.

• Identify, document, and track software defects, and work closely with developers to resolve issues.

• Verify software functionality, performance, and quality before deployment.

• Assist in product validation, quality assurance, and documentation activities.

• Prepare testing records, reports, and quality-related documentation.

• Support software release and quality control processes.

• Coordinate with internal teams to ensure project requirements and quality standards are met.

• Assist with project coordination, scheduling, and follow-up activities.

• Support daily business operations, administrative tasks, and documentation management when required.

• Assist in preparing reports, presentations, quotations, and customer-related documentation.

• Perform other duties assigned by management from time to time.

Requirements

• Diploma or Degree in Computer Science, Software Engineering, Information Technology, or a related field.

• Knowledge of software testing methodologies and QA processes.

• Familiarity with bug tracking and test management tools is an advantage.

• Strong analytical and problem-solving skills.

• Good communication and documentation skills.

• Able to work independently and as part of a team.

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

• Installation
  Install, test, and commission air conditioning systems (split units, VRV/VRF, AHU, FCU, etc.).
  Set up refrigerant piping, ducting, wiring, and drainage systems.
  Ensure all installations comply with safety standards and manufacturer specifications.
• Maintenance
  Perform regular preventive maintenance, including cleaning filters, coils, and condensers.
  Check refrigerant levels, system pressure, and electrical connections.
  Record maintenance logs and report any system irregularities.
• Repair & Troubleshooting
  Diagnose and repair air conditioning faults (mechanical, electrical, or refrigerant-related).
  Replace defective components such as compressors, motors, or thermostats.
  Respond to emergency breakdowns promptly and efficiently.
• Testing & Quality Checks
  Conduct system performance tests and ensure energy efficiency.
  Calibrate thermostats and control systems for optimal functioning.
• Safety & Compliance
  Follow workplace safety protocols (e.g., lock-out/tag-out, handling refrigerants safely).
  Comply with NEA or BCA guidelines (Singapore context).

Job Requirement

1. Having class 3 driving license will have added advantage.

2. At least 5 years of aircon maintenance and servicing experience.

3. Data center experience will have added advantage.

4. Minimum ITE or Diploma qualifications.

Job Description:

Monitor and control access at the main gate, lobby, and loading bay, ensuring only authorized personnel, vehicles, and visitors enter the premises.

Conduct regular patrols of the building exterior, car park, and common facilities .

Operate and monitor CCTV systems, alarm panels, and access control equipment.

Maintain accurate visitor, delivery, and contractor logs.

Attend to car park matters, including assisting drivers and reporting any gantry or ticketing system issues to the supervisor or maintenance personnel.

Identify and report any safety or security hazards and respond promptly to suspicious activities or incidents.

Assist in emergency situations such as fire alarms or evacuations in accordance with site protocols.

Prepare and submit daily occurrence reports and incident records to the Security Supervisor or Property Management.

Provide assistance and directions to tenants, staff, and visitors when required.

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22 countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Full Stack Engineer which would be based in Singapore

Requirements and Responsibilities:

• Bachelor degree with minimum 3 years of software engineering experience with meaningful exposure to both frontend and backend development
• Solid backend skills: REST APIs, server-side logic, database design, and integration work
• Competent frontend skills: component-based UI development (e.g. React or equivalent), responsive design, and basic state management
• Comfortable owning a feature end-to-end — from backend data model to polished frontend interaction
• DevOps-literate: familiar with CI/CD workfl ows, cloud deployments, and basic observability practices
• Strong communication skills — Experience working with stakeholders and cross-functional teams; able to communicate with both technical and non-technical stakeholders

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 36 years with 10,000 passionate experts in 22 countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Business Analyst which would be based in Singapore.

Job Description and Requirements:

·       Bachelor’s degree with working experience as Business Analyst with CALYPSO exposure (MUST HAVE)

·       Analyse complex user problems/issues and propose workarounds until they are fixed

·       Gathering business stakeholders, system, and functional requirements

·       Analyse and deliver the best solution for the business requirements

·       Enhancing & supporting front office risk systems using a range of tools

·       Reporting on the progress of the projects and performance to Management in Switzerland

·       Ensuring requirements, functional specifications, and unit testing requirements are well understood and participate in all aspects of analysis, design and implementation.

·       Formalize the functional specifications that will be sent to the development team

·       Ensure that business requirements respect the consistency of the ETRM

·       Propose an implementation schedule respecting the priorities

·       Being the interlocutor of the development teams

·       Formalize the reports of anomalies to be corrected by the development team

·       Assist the business users to set up their screens and make optimal use of the functionalities

·       Promote new features and participate in change management

·       Design and execute functional testings,non-regression testings and “user acceptance testings” (UAT)

·       Ensure compliance of the delivered software with the functional specifications and respect the expected level of quality

·       Design test scenarios that will be executed by an automated testing tool

Commercial Director, APAC (SaaS FinTech)

About the Company

Hiring for a fast-growing global technology company delivering SaaS solutions to financial institutions, fintechs, payment providers, and regulated businesses across APAC. The platform helps organizations accelerate digital transformation, improve operational efficiency, and navigate an increasingly complex regulatory and commercial landscape.

We are seeking an experienced Commercial Director to lead strategic revenue growth initiatives and strengthen relationships with enterprise clients and partners across the region.

The Opportunity

As Commercial Director, you will be responsible for driving new business acquisition, expanding key client relationships, and developing go-to-market strategies across APAC. You will work closely with senior stakeholders across Sales, Product, Marketing, Partnerships, and Customer Success to accelerate growth and deliver long-term commercial value.

This role is ideal for an experienced enterprise sales leader with a strong track record of selling SaaS, fintech, payments, banking technology, regtech, or digital transformation solutions into large corporate and financial services clients.

Key Responsibilities

Revenue Growth & Business Development

• Develop and execute regional commercial strategies to achieve ambitious revenue targets.
• Identify, qualify, and secure new enterprise business opportunities across APAC.
• Build and manage a strong pipeline of strategic opportunities across key markets.
• Drive the full sales lifecycle from prospecting through contract negotiation and deal closure.

Enterprise Client Engagement

• Establish and maintain relationships with C-suite executives and senior decision-makers.
• Understand client business challenges and position technology solutions that deliver measurable outcomes.
• Lead complex commercial discussions, proposals, and contract negotiations.
• Act as a trusted advisor to customers throughout the sales process.

Strategic Partnerships

• Develop and expand relationships with strategic partners, industry stakeholders, and ecosystem participants.
• Identify partnership opportunities that support revenue growth and market expansion.
• Collaborate with channel and alliance partners to generate new business opportunities.

Cross-Functional Collaboration

• Partner with Product, Marketing, Customer Success, and Operations teams to ensure successful client outcomes.
• Provide market feedback and customer insights to support product development and commercial strategy.
• Contribute to forecasting, pipeline management, and business planning activities.

Market Leadership

• Monitor market trends, competitive developments, and emerging opportunities within fintech and SaaS.
• Represent the company at industry conferences, client meetings, and networking events.
• Act as a brand ambassador within the financial services and technology ecosystem.

Requirements

• 10+ years of experience in enterprise sales, business development, or commercial leadership roles.
• Proven track record of exceeding revenue targets within SaaS, fintech, payments, regtech, banking technology, or enterprise software environments.
• Experience managing complex sales cycles involving multiple stakeholders and executive-level decision-makers.
• Strong network across financial institutions, fintech companies, digital banks, payment providers, or large enterprises.
• Demonstrated ability to negotiate and close high-value commercial agreements.
• Excellent communication, presentation, and stakeholder management skills.
• Strong commercial acumen with the ability to balance strategic thinking and hands-on execution.

Preferred Experience

• Experience selling into banks, financial institutions, payment companies, or regulated industries.
• Knowledge of cloud-based software, digital transformation initiatives, and emerging financial technologies.
• Exposure to international or regional APAC markets.
• Experience working within high-growth technology or venture-backed environments.

Job Description & Requirements

Key Responsibilities

Technical & Application Responsibilities

• Act as a subject‑matter expert (SME) for quantum and ultrafast photonics technologies, including: Superconducting qubits, photonic quantum systems, and associated control architecturesFemtosecond laser systems, ultrafast optics, and laser–matter interaction principles Cryogenic systems, RF/microwave signal chains, cabling, filtering, and system integration
• Support customers in: Designing and optimizing quantum and photonic hardware setups, including ultrafast laser integration Understanding hardware–software trade‑offs across qubit platforms and photonic architectures Troubleshooting system‑level, optical, and measurement challenges involving cryogenic, RF, and femtosecond laser subsystems
• Develop and deliver: Application notes, technical documentation, and reference system architectures covering quantum, cryogenic, and ultrafast laser‑based systems Demonstrations, benchmarks, and proof‑of‑concept (PoC) implementations
• Collaborate closely with internal engineering and product teams to: Provide structured customer feedback Influence product roadmap and future development decisions

Sales & Customer‑Facing Responsibilities

• Serve as the technical front‑line in customer engagements, partnering with Sales teams in: Pre‑sales technical discussionsCustomer discovery meetings Technical qualification of opportunities
• Clearly articulate product value propositions, including: Why a specific femtosecond laser, cryogenic system, control platform, cabling solution, or photonic architecture is suitable for a given use case Technical differentiators versus competing solutions
• Deliver: Technical presentations, live demonstrations, and workshops for customers and partners On‑site or virtual system walkthroughs and training sessions involving quantum and ultrafast laser systems
• Support proposal development by providing: Technical input for quotations, system configurations, and solution architectures
• Build trusted relationships with: University laboratories National research institutes Quantum startups and industrial partners

Required Qualifications

Education & Background

• PhD or Master’s degree in Physics, Quantum Engineering, Applied Physics, Electrical Engineering, or a closely related field
• 3–5+ years of hands‑on experience in one or more of the following: Quantum computing research Quantum and photonics technologies Ultrafast / femtosecond laser systems Quantum hardware development Experimental physics or advanced instrumentation roles

Technical Skills

• Strong understanding of: Quantum computing fundamentals (quantum gates, circuits, and algorithms such as VQE, QAOA, Grover’s, Shor’s)Quantum noise, decoherence, and error‑mitigation concepts
• Hands‑on experience with experimental systems, including: Cryogenic or low‑temperature systemsRF/microwave or optical control systems Femtosecond lasers, ultrafast optics, pulse characterization, and beam delivery Photonic quantum devices and PIC platforms
• Proficiency in Python and experience with at least one quantum or scientific framework: Qiskit, Cirq, PennyLane, Perceval, Quantify, or similar
• Familiarity with instrumentation and control stacks such as: Zurich Instruments, Qblox, Keysight, or equivalent platforms Automation tools (Python, LabVIEW, MATLAB)
• Strong ability to translate complex physics and photonics concepts into clear, customer‑relevant value

Nice‑to‑Have

• Experience working with: Cryogenic dilution refrigerators Quantum photonic integrated circuits (PICs)Ultrafast laser laboratories or laser‑based quantum experiments

HealthShare Architect
12 months contract, renewable
Fully Onsite, Singapore

• The HealthShare Architect is a senior leadership role responsible for the strategic vision, design, and governance of the organisation’s Health Information Exchange (HIE) and interoperability platform built on InterSystems HealthShare and IRIS for Health.
• The role ensures the architecture is scalable, secure, and compliant with healthcare regulations and industry mandates (e.g., HIPAA and HL7 FHIR), while aligning with broader enterprise IT strategy and enabling reliable clinical data exchange across internal systems and external partners.
• Define and own the technical roadmap and future-state architecture for the InterSystems HealthShare platform, including on-premise, cloud, and hybrid deployment models and integration patterns.
• Lead the design and implementation of large-scale, complex clinical data integrations and workflows using InterSystems IRIS for Health/HealthConnect, with a focus on high availability, resilience, and performance.

REQUIRED EXPERIENCE & SKILLS

• 10+ years of progressive experience in Healthcare IT, with at least 5 years specialising in architecting solutions using InterSystems HealthShare (or Ensemble/Cache9).
• Deep, demonstrable expertise across the InterSystems technology stack including HealthShare, IRIS for Health/HealthConnect, and Cache9 ObjectScript.
• Expert-level knowledge of interoperability standards including HL7 v2, CDA/CCDA, IHE profiles, and comprehensive HL7 FHIR implementation.
• Bachelors or Masters degree in Computer Science, Health Informatics, or a related technical field.
• InterSystems Certified Architect or other relevant high-level InterSystems certifications (preferred).
• Relevant cloud certification (AWS/Azure/GCP) is an advantage.

Job Overview

We are seeking a reliable and responsible Driver & Warehouse Assistant to support our daily delivery operations. This role primarily focuses on delivery and logistics support, with additional assistance in general operational and facility-related tasks. This position is important in ensuring timely deliveries and smooth day-to-day operations. 

Key Responsibilities

• Perform daily delivery and collection of goods to customers and suppliers
• Ensure safe loading, unloading, and handling of items
• Assist in route planning and delivery scheduling when required
• Maintain cleanliness and basic upkeep of the company vehicle
• Ensure timely and accurate delivery of items

Logistics Support

• Assist in warehouse operations such as receiving and dispatching goods
• Support packing and preparation of deliveries
• Assist in stock movement and basic inventory handling

Facilities & General Support

• Assist with basic maintenance tasks (e.g. minor repairs, facility upkeep)
• Support ad-hoc operational needs such as internal moves or urgent errands
• Coordinate and support other departments when necessary

Requirements

• Valid Class 3 driving license (Singapore)
• Comfortable with physical work (loading/unloading items)
• Responsible, punctual, and safety-conscious
• Able to work independently and handle ad-hoc tasks
• Basic handyman or technical experience is an advantage
• Prior experience as a delivery driver, warehouse assistant, or technician preferred

Position Summary

The Active Alignment Process Engineer is responsible for developing and optimizing optical alignment processes used in transceiver manufacturing. This role focuses on optical coupling performance, automation, equipment optimization, process stability, and NPI support.

Qualifications

Education

• Bachelor's degree or above in Optical Engineering, Electronics Engineering, Mechanical Engineering, Photonics, Physics, Manufacturing Engineering, or a related field.

Experience

• 5+ years of hands-on experience in optical assembly, precision alignment, semiconductor packaging, or photonics manufacturing.
• Experience with optical transceiver manufacturing is highly desirable.

Technical Skills

• Strong understanding of Active Alignment principles and optical coupling mechanisms.
• Experience with active alignment systems and automation platforms.
• Familiarity with:
• XYZ positioning stages
• 6-axis alignment systems
• Vision systems
• Motion control systems
• Understanding of optical performance measurements such as:
• Coupling efficiency
• Insertion loss
• Optical power measurements
• Experience in process development, recipe optimization, and troubleshooting.
• Knowledge of photonic packaging and optical assembly processes is preferred.
• Familiarity with SPC, DOE, and process capability analysis.

Soft Skills

• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work effectively with multidisciplinary engineering teams.

Key Responsibilities

• Develop, qualify, and optimize Active Alignment processes for optical transceiver products.
• Establish and maintain alignment recipes, process parameters, and operating procedures.
• Optimize optical coupling performance, process repeatability, and manufacturing throughput.
• Improve:
• Yield
• Alignment accuracy
• Equipment utilization
• Process stability
• Cycle time
• Investigate optical performance failures and manufacturing issues.
• Support NPI projects, engineering builds, and product transfer into mass production.
• Collaborate with Product, Optical Design, Process, Test, and Manufacturing Engineering teams.
• Conduct process characterization, capability studies, and DOE experiments.
• Develop and maintain Bonding Programs, alignment recipes, SOPs, and Work Instructions.
• Participate in equipment installation, qualification, and acceptance activities.
• Ensure manufacturing processes meet quality, reliability, and customer requirements.
• Drive continuous improvement initiatives to enhance operational efficiency and product performance.

All the responsibilities we will trust you with:

• Provide Level 2 technical support for IMACS systems, including CCTV, Access Control, Alarm Systems, and backend IT infrastructure (servers, storage, network).
• Support installation, testing, commissioning & configure network devices such as workstations, routers, and switches. Maintain system components in accordance with project and operational requirements.
• Troubleshoot and diagnose basic hardware, software, and local area network (LAN) incidents and system faults, including root cause analysis and escalation to Level 3 or vendors when required.
• Respond efficiently to automated alerts and fault calls, performing initial troubleshooting and escalation within defined operational timelines.
• Support corrective, preventive, and request maintenance activities in line with ITSM processes and SLA commitments.
• Perform server/VM administration health monitoring (production and DR environments) PTRG, Server disk space etc.
• Support implementation, migration, and system upgrades, including preparation of implementation plans, migration plans, and rollback procedures.
• Support in conducting testing and commissioning activities, including FAT/SAT, and ensure defects are rectified prior to acceptance.
• Liaise with Project Managers, Maintenance Managers, and stakeholders to coordinate site activities, schedules, and issue resolution.
• Participate in incident, problem, change management processes and change request.
• Ensure accurate documentation and audit compliance, including: Work instructions / SOPs, As-built documentation & Service reports and incident logs.
• Support high availability operations by ensuring systems meet uptime, resilience, and disaster recovery (DR) requirements.

Your areas of knowledge and expertise that matter most for this role:

• Minimum Nitec/Diploma in Engineering (Electrical/Electronic/IT) or related field preferred
• At least 2 years’ experience in OT/IT environment preferred
• Knowledge of networking (IP/TCP)
• Experience in CCTV, Access Control, and system servers
• Exposure to system security (OS hardening, patching, AV) 
• Relevant IT certifications will be an advantage
• Good communication and positive attitude
• Comfortable with shift work