RESPONSIBILITIES
1) Operations & Product Management
• Manage and optimize product listings across all e-commerce platforms to ensure
accuracy in information, pricing, and inventory levels.
• Work closely with the Order Fulfilment team to streamline order processing and
ensure timely deliveries to customers.
• Reconcile platform transactions and resolve discrepancies in collaboration with the
Finance department.
2) Campaign & Promotion Execution
• Develop and execute compelling sales campaigns and promotions to drive traffic,
conversion, and average order value.
• Plan and manage the end-to-end execution of offline marketing initiatives, such as
roadshows.
3) Customer & Corporate Programs
• Serve as the primary point for resolving customer inquiries, complaints, returns, and
refunds in a timely and brand-positive manner.
• Own the Corporate Employee Purchase Programme (CEPP), including new account
development, onboarding, and database management.
4) Reporting & Analysis
• Track and manage the Marketing Fund, including budget monitoring and documentation.
• Analyze key performance indicators (KPIs), customer behaviour, and competitor
activities to identify trends and growth opportunities.
• Generate regular reports on sales performance, campaign effectiveness, and operational
metrics.
REQUIREMENTS
· Diploma or Bachelor’s degree in Digital Marketing, Business, or a related field.
· Minimum of 2 years of hands-on experience in e-commerce operations.
· Proven experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, Lazada,
Shopee).
· Strong analytical skills with familiarity in Google Analytics or similar tools.
· Excellent project and time management skills, with a proven ability to prioritize tasks in a
fast-paced environment.
· A problem-solving mindset with a customer-first approach.
· Outstanding communication and interpersonal skills for effective liaison with internal
teams and external partners.
Please submit resumes to jason.chow@oaktree.com.sg with the following details in MS
Word format:
·
Position applying for
·
Current remuneration
·
Expected remuneration
·
Notice period
Jason Chow Yew Fai
EA License No : 06C4642
EA Reg No : R25158800
We regret that only shortlisted candidates will be notified.