Total 22 job vacancies by Expeditors

Features of the MT Program:

• One year program
• Structured training curriculum in specific business, management, operations and personal development areas
• Mentorship from senior management for professional and personal career guidance
• Exposure to every aspect of the business
• Opportunity to join teams across various projects
• Career advancement opportunity

1. To manage the Visitor Management System in accordance with company policies, including registration and issuance of access credentials such as Smart Pass (QR code), T/V/S cards, and FZ cards for employees, visitors, and vendors.
2. To oversee reception duties, including welcoming visitors, updating the visitor welcome board, managing meeting and conference room, and handling incoming telephone calls professionally.
3. To handle Mail and Courier Services, including receiving, sorting, and distributing incoming/internal mail and documents, registering incoming/outgoing parcels, and coordinating courier consolidation documents.
4. To manage daily postage delivery and maintain accurate stock control of company stamps to support operational requirements.
5. To arrange stationery and office supplies for all office locations, ensuring availability and proper inventory control.
6. To prepare monthly reports on local calls, international calls and other ad hoc reports relating to personnel and administration.
7. To proceed with admin expenses through the Expo/Accounting system in compliance with company procedures and timelines.
8. To provide clerical support to the Department, including assistance with office services/maintenance or company events.
9. To assist in managing messengers and overseeing certain assigned routes or urgent delivery requirements.
10. To take up additional assignments as required to meet with the Company needs.

Primary Responsibilities include, but are not limited to:

Pricing Engagement, PRJ-Flagged Revenue and P&L Performance

• Strategize & organize pricing efforts via PRJ Quote system to review and improve bid performance for Project Cargo Services (PCS) opportunities (Quarter-on-Quarter / Year-on-Year bid award rate to be tracked) to align with department’s goal for PRJ-Flagged revenue growth in Australia/New Zealand
• Perform evaluations on quality of bid submissions to improve RFQ success rate
• Quarterly review of P&L performance for Australia/New Zealand with Regional Vice-President of South Pacific & Director of Project Cargo Services for South Asia.

Sales and Account Development

• Develop sales & engagement strategy, in collaboration with Sales & Account Management teams to build sales pipelines (Dynamics CRM; Quarter-on-Quarter / Year-on-Year PRJ-Flagged revenue to be tracked)
• Support retention efforts on existing PCS accounts

Operations Excellence

• Collaborate with Product teams to drive carrier & service provider performance to meet or exceed service expectations from customers in accordance with Company’s compliance policies (zero incidents/disputes resulting from actions within PCS control)
• Manage & oversee project/site executions, equipment selection & deployment through detailed planning in accordance with project execution plan & Boots-on-the-Ground supervision
• Onboard competent service providers and carriers in accordance with Company’s policies & in collaboration with relevant internal stakeholders (Service Provider Management, Product teams, etc.)
• Review carriers’ terms & conditions on booking/fixture note for breakbulk shipments & escalate for resolution when necessary
• Maintain strict PPE discipline during project/site executions & responsible for the conduct & behavior of service providers on site
• Work with Districts in Australia/New Zealand to ensure all PCS shipments are correctly flagged in Company’s systems & resolve data discrepancies, if any, when necessary
• Ensure all PCS shipments are executed successfully without financial implications
• Develop/institutionalize PCS knowledge to raise District competency in handling project cargo executions

Key Responsibilities:

• Ensure timely pick up of cargo and delivery without any exception.
• Ensure timely updation of events like PUO, FRD, COB, XMT, DLV,  POD’s, AMD, DOP, OSD, PNC
• Ensure COB without any exception & damages.
• Timely departure of LH vehicles & ensuring TAT
• Ensure Control tower  tracks the vehicle of Inbound & Outbound vehicles till it reaches destination.
• Ensuring Timely placement of vehicles with committed TAT.
• Taking care of our Cartage for MAA Branch & providing visibility to our internal department.
• Interacting with customers & providing solution for smooth operation.
• Identifying new Service Providers  &  maintain good relationships .
• Interacting with other districts for smooth operations.
• Ensuring timely RI submission  & AP on time.
• Providing White Glove activities as per SOP exception.
• Periodical training for Team members, Service Providers
• Always meet compliance to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all Service Providers SOP in place
• Meet KPI standards in accordance with the Company’s procedures      
• Network communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

The Account Operations & Reporting Specialist will support the management of Global account by overseeing operational performance, providing reporting and insights, and ensuring a high level of customer experience. This role works closely with internal operations teams and the customer to ensure smooth execution and continuous service improvement.

Position Reports To: Manager - Order Management. 

Key Responsibilities

1. Customer Experience:

• Support Monthly and Quarterly Business Reviews with the customer.
• Assist in implementing customer strategic initiatives and operational improvements.
• Coordinate with internal teams to ensure service expectations are met.
• Share market updates, best practices, and improvement opportunities with stakeholders.
• Support customer visits and operational meetings when required. 

2. Reporting & Data Analysis:

• Prepare operational reports and dashboards for customer and internal management.
• Ensure data accuracy, validation, and consistency across reporting platforms.
• Analyze operational data to identify trends, issues, and improvement opportunities.
• Provide insights and recommendations based on data analysis. 

3. Operational Oversight:

• Monitor shipment execution and operational performance .
• Coordinate with carriers regarding space, equipment availability, and operational issues.
• Monitor potential disruptions such as port congestion or vendor production delays.
• Support operational huddles and provide updates on shipment status and risk areas.
• Coordinate with internal teams to resolve operational issues impacting customer’s purchasing order (PO)

Key Competencies

• Customer focus
• Analytical thinking
• Problem solving
• Communication and coordination
• Operational knowledge in international logistics

The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.

The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.

Key Deliverables

These are the minimum results expected from a successful District Sales Executive:

• Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
• Timely data entry in our Customer Relationship Management tool
• Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
• Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
• Involvement in local trade groups, as directed by the District Sales Manager
• Take on additional assignments as required, supporting company needs

Job Summary:

We are looking for an Account Receivable Assistant who can support daily billing tasks, manage customer outstanding balances, and coordinate with internal teams to ensure timely collection. The ideal candidate should have basic English communication skills (reading and writing emails) and be proficient in Microsoft Excel.

Key Responsibilities:

• Issue and send VAT invoices to customers on time.
• Prepare, verify, and combine documents for invoice submission.
• Manage and send out weekly/monthly statements for credit customers
• Contact and remind customers about overdue payments via email/call
• Update AR chasing status and report to the team leader regularly.
• Ensure accuracy and timely completion of all assigned tasks.
• Coordinate with internal departments when necessary.