Pricing & Procurement
• Manage air freight pricing including spot quotations, tariff rates, and contract pricing
• Lead airline rate procurement to ensure competitive and market-aligned pricing
• Negotiate rates, space allocations, and capacity commitments with airlines, GSAs, and partners
• Optimise pricing structures to maximise profitability and margins

Business Development, Commercial Support & RFQ Management
• Identify and develop new business opportunities through analysis of market freight data and pricing strategies
• Drive customer acquisition through proactive and competitive pricing solutions
• Lead and support RFQs, tenders, and bidding processes for both new and existing accounts
• Work closely with Sales teams to strengthen pricing strategies and improve win rates
• Deliver timely pricing support aligned with customer and business requirements

Market Intelligence & Analysis
• Monitor market trends, rate movements, and competitor pricing
• Identify opportunities to improve pricing competitiveness
• Maintain visibility of airline costs, routes, and capacity conditions

Carrier Management & Coordination
• Build and maintain strong relationships with airlines, GSAs, and strategic partners
• Communicate updates on surcharges, market changes, and carrier notices
• Optimise load planning and space utilisation based on daily allocations

Internal Collaboration & Compliance
• Collaborate with Operations, Sales, and overseas offices to align pricing strategies
• Ensure compliance with internal pricing policies and approval processes
• Maintain and update pricing systems, databases, and tools for efficiency
• Support resolution of customer escalations related to pricing and capacity issues

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Pricing & Procurement
• Manage air freight pricing including spot quotations, tariff rates, and contract pricing
• Lead airline rate procurement to ensure competitive and market-aligned pricing
• Negotiate rates, space allocations, and capacity commitments with airlines, GSAs, and partners
• Optimise pricing structures to maximise profitability and margins

Business Development, Commercial Support & RFQ Management
• Identify and develop new business opportunities through analysis of market freight data and pricing strategies
• Drive customer acquisition through proactive and competitive pricing solutions
• Lead and support RFQs, tenders, and bidding processes for both new and existing accounts
• Work closely with Sales teams to strengthen pricing strategies and improve win rates
• Deliver timely pricing support aligned with customer and business requirements

Market Intelligence & Analysis
• Monitor market trends, rate movements, and competitor pricing
• Identify opportunities to improve pricing competitiveness
• Maintain visibility of airline costs, routes, and capacity conditions

Carrier Management & Coordination
• Build and maintain strong relationships with airlines, GSAs, and strategic partners
• Communicate updates on surcharges, market changes, and carrier notices
• Optimise load planning and space utilisation based on daily allocations

Internal Collaboration & Compliance
• Collaborate with Operations, Sales, and overseas offices to align pricing strategies
• Ensure compliance with internal pricing policies and approval processes
• Maintain and update pricing systems, databases, and tools for efficiency
• Support resolution of customer escalations related to pricing and capacity issues

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Overview of Role

An opportunity for an experiencedprocurement professional to support the Bank's technology sourcing and vendormanagement activities.

The role will partner closely with GTOstakeholders to deliver strategic sourcing initiatives, negotiate complextechnology contracts, and manage key supplier relationships.

This is an excellent opportunity for acommercially astute procurement professional who thrives in a fast-paced,highly regulated banking environment.

Responsibilities and Activities

Strategic Leadership & StakeholderManagement

•  Actas the strategic procurement partner to senior GTO stakeholders, supportingmajor technology initiatives and transformation programmes.

•  Proactivelyengage delivery teams and business stakeholders to shape sourcing strategies,determine appropriate sourcing routes, and drive optimal commercial outcomes.

•  Confidentlylead and influence discussions with senior management, providing clear,structured responses under fast-paced, high pressure conditions.

•  Navigatepressure both upward and downward – managing senior stakeholder expectationswhile supporting team morale and effectiveness.

 Technology Sourcing & Contract Negotiation

•  Leadthe review, structuring, and negotiation of high volume of complex technologycontracts annually, including MSAs, NDAs, and large-scale outsourcingagreements.

•  Overseeend-to-end sourcing lifecycle activities including RFPs, commercial andregulatory negotiations, supplier due diligence, and contract finalisation.

•  Drivevalue-based negotiations to secure best fit solutions aligned to business,technology, risk, and regulatory requirements.

 •  Develop and strengthen long term strategicsupplier partnerships and alliances that enable and support UOB’s technologyroadmap.

•  Establishrobust supplier relationship management frameworks for assigned strategicsuppliers, ensuring performance, risk management, and value realisation.

Governance, Risk & Compliance

•  Provideclear guidance to stakeholders on procurement governance, UOB policies,standards, and regulatory requirements.

•  Ensuresourcing and contracting activities comply with internal policies, MASguidelines, and outsourcing risk management standards.

•  Applydeep subject matter expertise to assess deals rapidly and challenge assumptionsthrough strong questioning from both commercial and governance perspectives.

 •  Manage workload and volume effectively,balancing speed of delivery with quality and risk management.

Performance Management & ContinuousImprovement

•  Track,validate, and report sourcing savings and value outcomes across categories inscope.

•  Identifyand drive continuous improvement opportunities across the end to end StrategicSourcing & Procurement function.

•  Buildand maintain structured stakeholder engagement models, including stakeholdermatrices and regular touchpoints.

Skills/Qualifications

•Experiencein procurement, strategic sourcing or vendor management within banking,financial services, technology or other regulated industries. Proven experience negotiating complex technology contracts and commercialagreements.

•Strongunderstanding of technology procurement across software, infrastructure, cloud,outsourcing and professional services.

•Abilityto engage and influence senior stakeholders across business and technologyfunctions.

•Strongcommercial acumen, negotiation skills and analytical capability.

•Comfortableoperating in a dynamic environment with multiple priorities and demandingstakeholders.

•Self-driven,resilient and able to navigate complexity and ambiguity effectively.

Overview of Role

An opportunity for an experiencedprocurement professional to support the Bank's technology sourcing and vendormanagement activities.

The role will partner closely with GTOstakeholders to deliver strategic sourcing initiatives, negotiate complextechnology contracts, and manage key supplier relationships.

This is an excellent opportunity for acommercially astute procurement professional who thrives in a fast-paced,highly regulated banking environment.

Responsibilities and Activities

Strategic Leadership & StakeholderManagement

•  Actas the strategic procurement partner to senior GTO stakeholders, supportingmajor technology initiatives and transformation programmes.

•  Proactivelyengage delivery teams and business stakeholders to shape sourcing strategies,determine appropriate sourcing routes, and drive optimal commercial outcomes.

•  Confidentlylead and influence discussions with senior management, providing clear,structured responses under fast-paced, high pressureconditions.

•  Navigatepressure both upward and downward – managing senior stakeholder expectationswhile supporting team morale and effectiveness.

 Technology Sourcing & Contract Negotiation

•  Leadthe review, structuring, and negotiation of high volume of complex technologycontracts annually, including MSAs, NDAs, and large-scale outsourcingagreements.

•  Overseeend-to-end sourcing lifecycle activities including RFPs, commercial andregulatory negotiations, supplier due diligence, and contract finalisation.

•  Drivevalue-based negotiations to secure best fit solutions aligned to business,technology, risk, and regulatory requirements.

 •  Develop and strengthen long term strategicsupplier partnerships and alliances that enable and support UOB’s technologyroadmap.

•  Establishrobust supplier relationship management frameworks for assigned strategicsuppliers, ensuring performance, risk management, and value realisation.

Governance, Risk & Compliance

•  Provideclear guidance to stakeholders on procurement governance, UOB policies,standards, and regulatory requirements.

•  Ensuresourcing and contracting activities comply with internal policies, MASguidelines, and outsourcing risk management standards.

•  Applydeep subject matter expertise to assess deals rapidly and challenge assumptionsthrough strong questioning from both commercial and governance perspectives.

 •  Manage workload and volume effectively,balancing speed of delivery with quality and risk management.

Performance Management & ContinuousImprovement

•  Track,validate, and report sourcing savings and value outcomes across categories inscope.

•  Identifyand drive continuous improvement opportunities across the endto endStrategic Sourcing & Procurement function.

•  Buildand maintain structured stakeholder engagement models, including stakeholdermatrices and regular touchpoints.

Skills/Qualifications

•Experiencein procurement, strategic sourcing or vendor management within banking,financial services, technology or other regulated industries. Proven experience negotiating complex technology contracts and commercialagreements.

•Strongunderstanding of technology procurement across software, infrastructure, cloud,outsourcing and professional services.

•Abilityto engage and influence senior stakeholders across business and technologyfunctions.

•Strongcommercial acumen, negotiation skills and analytical capability.

•Comfortableoperating in a dynamic environment with multiple priorities and demandingstakeholders.

•Self-driven,resilient and able to navigate complexity and ambiguity effectively.

Role Purpose

The Manager, Transport Planning & Business Improvement is responsible for optimising the deployment and utilisation of transportation resources across Crown Singapore's businesses, including Relocations, Workspace, Fine Art, Records Management and Asset Lifecycle Management.

The role will establish centralised visibility of transportation resources, improve planning effectiveness, reduce external trucking costs, and drive the transition from manual planning processes toward data-driven and digitally enabled transportation management.

The successful candidate must be capable of operating in an environment where planning is currently managed through spreadsheets and manual processes and be able to design and implement sustainable improvements.
-----------------------------------------------------------------------------------------------------------------------

Key Responsibilities

Transportation Resource Planning

• Manage planning and scheduling of transportation resources across all business units.
• Optimise allocation of:
  - Vehicles
  - Drivers
  - Transportation crews
  - Specialised equipment
  - External transportation providers
• Maximise utilisation of internal transportation resources.
• Reduce dependency on subcontracted transportation providers.
• Identify opportunities for resource sharing across business units.

Resource Visibility & Utilisation

• Develop and maintain a centralised resource planning framework.
• Establish visibility of:
  - Vehicle capacity
  - Vehicle utilisation
  - Driver utilisation
  - Route efficiency
  - External vendor usage
• Produce daily, weekly and monthly utilisation reports.
• Implement forecasting and capacity planning processes.

Business Improvement

• Review and document current planning processes.
• Identify inefficiencies and improvement opportunities.
• Standardise planning workflows.
• Introduce best-practice planning methodologies.
• Drive continuous improvement initiatives across transport operations.

Data, Reporting & Analytics

• Develop KPI reporting and operational dashboards.
• Monitor:
  - Vehicle utilisation
  - Revenue per truck
  - Cost per trip
  - Driver productivity
  - Fleet productivity
  - External trucking spends
• Produce management reporting for senior leadership.

Digital Transformation

• Lead the transition from spreadsheet-based planning to a digital planning environment.
• Evaluate transportation management solutions and planning tools.
• Work with business stakeholders to define system requirements.
• Support implementation of future transportation management systems.
• Leverage Excel, Power BI, Power Automate and related technologies to drive automation.

Stakeholder Management

• Partner closely with managers across:
  - Relocations
  - Workspace
  - Fine Art
  - Records Management
  - Asset Lifecycle Management
• Balance competing operational priorities.
• Ensure transportation resources are allocated effectively across all business units.

-----------------------------------------------------------------------------------------------------------------------

Qualifications

Essential

• 7-10 years of experience in transportation planning, logistics planning, fleet optimisation or resource planning
• Strong analytical capability
• Advanced Excel proficiency
• Experience working in a multi-site or multi-resource environment
• Proven track record improving operational efficiency
• Strong stakeholder management skills

Preferred

• Power BI
• Power Automate
• Transportation Management Systems (TMS)
• Fleet Management Systems
• Process improvement methodologies
• Lean or Continuous Improvement experience

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate will be responsible for driving the growth and performance of assigned product categories through a structured category management approach. This role focuses on enhancing financial results, strengthening customer appeal, improving market competitiveness, and optimising overall category productivity.

This role is based in Tampines North.

Key Responsibilities

International Sourcing

• Develop and execute international sourcing strategies in collaboration with the Commercial team to support category growth, margin improvement and range objectives.
• Drive end-to-end margin improvement by increasing direct import penetration in identified strategic categories through sourcing optimisation, improved commercial terms and reduced reliance on intermediaries.
• Establish, expand and manage a robust network of overseas suppliers, manufacturers, consolidators and trading partners to ensure supply continuity, cost competitiveness and scalability.
• Identify, evaluate and onboard overseas suppliers and products through structured due diligence processes, ensuring alignment with category strategies, market demand, quality standards, food safety, ethical sourcing and regulatory requirements.
• Lead end-to-end supplier negotiations covering pricing structures, commercial terms, minimum order quantities (MOQs), lead times, production capacity, service levels and supply continuity commitments, with a focus on optimising total landed cost and mitigating supply risk.
• Monitor and analyse global and regional FMCG trends, consumer demand shifts and competitor sourcing activity to identify sourcing opportunities that support range innovation, differentiation and long-term category growth.
• Build and maintain strong, collaborative relationships with overseas suppliers and sourcing partners, ensuring effective communication, performance management, issue resolution and continuous improvement across cost, quality and service delivery.
• Propose, plan and attend relevant overseas trade fairs (e.g. Thaifex, Anuga, SIAL) to identify new sourcing opportunities, evaluate emerging trends and support category range development initiatives.

Demand & Supply Planning

• Develop and maintain accurate, data-driven demand forecasts and supply plans for all imported ranges, incorporating historical sales performance, promotional calendars, seasonal patterns, market intelligence and agreed category plans.
• Perform end-to-end order cycle management for inventory, including coordination with suppliers and distribution centres to ensure timely delivery of goods to island-wide stores.
• Translate category strategies, promotions and festive programmes into clear, executable supply and replenishment plans.
• Maintain close awareness of market and supply conditions (e.g. supply constraints, raw material shortages, production issues, geopolitical or logistics disruptions) that may impact product availability or lead times.
• Partner with overseas suppliers to validate production capacity, stock availability, lead times and shipment schedules, and proactively flag supply risks with recommended mitigation or alternative sourcing plans.
• Optimise inventory levels by balancing service level targets, shelf-life constraints, MOQs, lead times and working capital considerations, ensuring healthy inventory turns.
• Proactively monitor store-level on-shelf availability and identify root causes of out-of-stock (OOS) situations; develop and implement corrective actions to reduce OOS duration and recurrence.
• Actively manage inventory health, including excess, slow-moving and discontinued imported SKUs, and define exit strategies timely in collaboration with Commercial teams.

Import Operations & Compliance

• Own end-to-end import planning and execution, from purchase order placement through shipment coordination, customs clearance and delivery to distribution centres.
• Coordinate with overseas suppliers, freight forwarders, shipping lines and distribution centres to plan, track and optimise shipment schedules, ensuring on-time arrival and efficient inbound handling.
• Track and manage all import shipments end-to-end, providing clear visibility on shipment status, delays, variances and exceptions, and proactively escalating issues with corrective actions.
• Oversee the preparation, submission and maintenance of import licences, permits and regulatory documentation, ensuring audit readiness and adherence to internal governance standards.
• Govern import-related costs, including freight, duties, demurrage and detention (D&D), and work closely with Distribution Centres to minimise total landed and handling costs.
• Ensure timely payment closure and statement of account (SOA) reconciliation with overseas suppliers, freight forwarders and service providers.
• Ensure full compliance with all import-related customs, licensing, permit, food safety and regulatory requirements governing the importation of FMCG goods, in close collaboration with the Regulatory Affairs and Food Safety teams.

Qualifications

• Bachelor's degree in Business Administration and/or any related field is preferred.
• Minimum 3 years of experience in Category Management, Procurement, and/or similar role.
• Great commercial acumen with a track record of delivering sales and profit improvements.
• Possesses solid knowledge and experience in sourcing or buying.
• Demonstrates good communication and negotiation skills.
• Excellent stakeholder management with the ability to build and maintain effective working relationship.

Brief Summary:

• Basic $5500 - $9000
• Mon to Fri: 9.00am - 5.30pm, Alt Sat: 9.00am - 1.00pm
• Location: Changi Alps (Transport provided at Tampines MRT & Tanah Merah MRT)
• Permanent Role + AWS + VB + 18AL

Job Responsibilities:

• Manage the Airfreight Department, overseeing Customer Service, Billing, and Operations.

• Ensure customer KPIs are aligned and consistently met with internal and external stakeholders.

• Conduct regular customer visits to review service standards and address performance gaps.

• Lead MBR/QBR sessions to review account performance and drive improvement actions.

• Lead and coach the team to meet customer requirements and operational targets.

• Manage department P&L, including cost control and profitability tracking.

• Monitor monthly AR with Finance and relevant stakeholders to ensure timely collections.

• Serve as the escalation point for customer complaints and corrective action requests (CAR).

Requirements:

• Diploma/Degree in Business, Logistics, Supply Chain Management, or related fields.
• 5–10 years of airfreight import operations experience, with at least 2–3 years in a supervisory/manager role

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is one of the leading players in the medical devices manufacturing sector. Due to business needs, they are now recruiting a Supply Chain Manager to be part of their Supply Chain team for ongoing transformation projects. They are located in the east.

The Supply Chain Manager's responsible is:

• Lead and oversee daily supply chain operations, including procurement, planning, logistics, and warehouse functions
• Develop and implement supply chain strategies, policies, and SOPs to support business objectives and operational efficiency
• Manage end-to-end supply chain activities, including demand planning, forecasting, procurement, inventory control, warehousing, and logistics
• Lead and develop Procurement and Warehouse teams, driving performance and continuous improvement
• Improve forecast accuracy and optimize inventory planning to minimize excess stock and material wastage
• Manage supplier sourcing, evaluation, negotiations, and performance to ensure a reliable and cost-effective supplier base
• Oversee warehouse and logistics operations, including inventory management, transportation coordination, and operational best practices
• Ensure inventory accuracy through effective stock control, cycle counts, and discrepancy resolution
• Drive supply chain improvement initiatives to enhance efficiency, reduce costs, and improve service levels
• Collaborate with internal stakeholders to support operational and business requirements

Job Requirements:

• Degree in supply chain related discipline
• Min 8 years experience in supply chain within medical devices sector
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Highlights:

• Permanent job opportunity
• 5.25 days work week, normal office working hour
• Great remuneration & benefits (with AWS and Variable Bonus)
• Great career progression
• Location: East

Responsibilities:

• Team Leadership: Lead, mentor, and support the Airfreight Import Customer Service team to ensure staff effectively manage the full end-to-end import process.
• Operational Management: Oversee day-to-day import activities encompassing shipment documentation, carrier coordination, customs compliance, billing, and job closure, while upholding service standards and established procedures.
• Process Optimisation: Proactively identify operational inefficiencies, drive process improvements, and support initiatives aimed at enhancing overall workflow productivity.
• Performance Management: Monitor team performance against SLAs and KPIs, deliver constructive feedback, and escalate issues to the Manager where necessary.
• Customer Escalation Handling: Manage complex import-related customer enquiries and act as the first point of escalation for service-related concerns requiring senior intervention.
• Cross-Functional Coordination: Work closely with Airfreight Operations, Customs, and relevant internal departments to facilitate the seamless execution of import shipments.
• Compliance & Governance: Support the development and enforcement of import customer service policies, ensuring team adherence to internal procedures and applicable regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Good problem-solving and decision-making skills, with the ability to support operational improvements.
• Effective communication and interpersonal skills to manage team and customer interactions.
• Ability to motivate staff and ensure consistent service quality.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to dicksern@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Dick Sern (Dick Sern)
EA Personnel Reg No: R22106832

Supply Chain Buyer / Program Manager — Electronics Manufacturing

We are seeking a commercially strong and execution-focused Supply Chain Buyer / Program Manager to manage procurement, supplier coordination, material readiness, cost control, and program delivery support for an electronics manufacturing operation.

This role requires a hands-on professional who can drive supplier performance, secure materials on time, manage purchasing priorities, support production requirements, and coordinate closely with internal teams to ensure customer commitments are met.

Key Responsibilities

Procurement & Buying

• Manage the purchasing process for assigned commodities, projects, or customer programs.

• Source, evaluate, and negotiate with suppliers to secure competitive pricing, reliable lead times, and suitable commercial terms.

• Issue purchase orders and follow up closely on order confirmation, delivery schedules, shortages, and supplier commitments.

• Monitor supplier performance in relation to cost, delivery, quality, responsiveness, and service level.

• Resolve purchasing issues, including price discrepancies, late deliveries, minimum order quantity constraints, and documentation gaps.

Program & Material Readiness

• Coordinate material readiness to support production schedules, customer delivery requirements, and project timelines.

• Work closely with Production, Planning, Engineering, Quality, Warehouse, Finance, and Management to resolve supply chain issues.

• Track critical parts, long-lead items, shortages, and supplier delays that may affect production or customer delivery.

• Maintain clear visibility of material status, open purchase orders, pending RFQs, supplier commitments, and delivery risks.

• Support new product introduction, engineering changes, urgent builds, and customer-driven program requirements.

Supplier Management & RFQ Control

• Lead RFQ activities, supplier quotation comparison, cost analysis, and sourcing recommendations.

• Review supplier quotations for price, currency, MOQ, lead time, payment terms, delivery terms, and validity.

• Prepare supplier comparison reports and support management decision-making.

• Maintain supplier communication records, quotation files, purchase order records, and sourcing documentation.

• Escalate supplier risks and propose recovery actions where delivery, cost, or quality issues arise.

Cost Control & Supply Chain Reporting

• Identify cost-saving opportunities through negotiation, alternative sourcing, supplier consolidation, and better purchasing controls.

• Monitor procurement spend, material cost trends, price variances, and supplier-related cost impact.

• Prepare supply chain reports covering RFQ status, PO status, shortage status, supplier performance, delivery commitments, and cost-saving progress.

• Support inventory optimisation by balancing material availability, lead time risk, excess stock, and cash flow impact.

• Drive continuous improvement in purchasing workflow, supplier follow-up discipline, and supply chain visibility.

Cross-Functional Program Coordination

• Act as the key coordination point between internal departments and suppliers for assigned programs.

• Support customer delivery commitments by ensuring supply chain issues are identified, tracked, and resolved promptly.

• Coordinate internal action plans for shortage recovery, urgent purchases, supplier escalation, and delivery prioritisation.

• Provide management with clear updates on program risks, material gaps, supplier blockers, and recommended next actions.

• Support audits, compliance checks, and ad-hoc operational requirements where needed.

Requirements

• Relevant experience in purchasing, supply chain, procurement, program coordination, or materials management.

• Experience in electronics manufacturing, contract manufacturing, engineering, cable harness, mechanical, or production environments will be an advantage.

• Strong understanding of RFQ, purchase orders, supplier negotiation, quotation comparison, lead time control, inventory planning, and supplier follow-up.

• Able to manage multiple suppliers, part numbers, purchase orders, and program priorities at the same time.

• Strong analytical ability with good cost-control, reporting, and problem-solving skills.

• Proficient in Microsoft Office, especially Excel, Word, Outlook, and procurement tracking tools.

• Experience with ERP, MRP, inventory systems, or supply chain dashboards will be an advantage.

• Good communication and negotiation skills, with the ability to work across departments and with external suppliers.

• Highly organised, detail-oriented, and able to operate under time-sensitive production or customer delivery pressure.

• Strong ownership mindset with the ability to follow through until issues are fully closed.

Preferred Attributes

• Experience handling electronic components, cables, harnesses, PCB assemblies, mechanical parts, sheet metal, or manufacturing consumables.

• Familiarity with shortage management, supplier escalation, RFQ tracking, cost-down projects, and production material planning.

• Able to prepare management-ready reports for open PO status, supplier response, material risk, and cost-saving opportunities.

• Comfortable using digital tools and AI-assisted workflows to improve RFQ processing, supplier communication, and procurement reporting.

• Able to operate as both a buyer and a program coordinator, balancing commercial control with delivery execution.

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Airfreight Forwarding Manager (Import CS)
Salary: $5,000 – $7,000
Working Hours: Mon - Fri: 9:00am - 5:30pm, Alternate Sat: 9:00am – 1:00pm
Location: Changi

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Key Requirements

• 8–15 years of experience in supply chain operations (planning, logistics, procurement, warehousing, or regional operations)
• Proven record of driving operational improvements or transformation initiatives
• Strong stakeholder management across functions and customer-facing environments
• Hands-on experience with digital tools and practical application of AI in daily work

Operational & Gemba Mindset

• Deep understanding of real operations through site observation
• Identify bottlenecks and inefficiencies on the ground
• Translate operational insights into system- and process-level improvements

AI & Digital Application Mindset

• Strong interest and passion for applying AI in real operational contexts
• Practical use of AI, automation, analytics, or digital tools
• Ability to redesign workflows through automation and decision support

Business–AI Bridge (50/50 Capability)

• Operate effectively across both supply chain and AI/digital domains
• Translate business problems into structured workflows or AI use cases
• Use AI as a core tool to deliver measurable outcomes