Total 3,046 Others level Quality Assurance / Control job vacancies

Responsibilities

• Write detailed, comprehensive test cases and test plans aligned to product and business requirements
• Design, develop, and execute automated test scripts; conduct manual investigations to diagnose and resolve backend user-reported issues
• Perform root cause analysis on failing test scripts and production defects — document findings and drive resolution
• Identify coverage gaps in the existing test suite and expand coverage through targeted supplementary scripts
• Lead exploratory testing on unreleased features, including defining requirements, expected behaviors, and downstream impacts
• Integrate automated tests into CI/CD pipelines as mandatory quality gates that block non-conforming code from merging
• Establish and maintain QA standards, documentation, and best practices across the engineering organization
• Work closely with engineering and product teams to ensure product reliability, stability, and a consistent user experience

Requirements

• A minimum bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years in QA engineering with at least 2 years in an architect or lead capacity
• Strong proficiency in test automation (Selenium, Playwright, Cypress, or equivalent)
• Solid coding skills in Python, Java, TypeScript, or similar
• Deep experience integrating tests into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI)
• Proven ability to define and enforce QA quality gates pre-merge
• Strong analytical and root cause analysis skills
• Excellent cross-functional communication with developers and product managers

Sales Expert (Automation System Control)

• Work Location: Joo Seng Road, Singapore
• Working Hours: Mon – Fri 8.30am – 5.30pm
• Monthly Salary: Base up to $4500 + Allowance + Commission +VB
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a well‑established organization with a growing presence in both local and international markets. Recognized for the company’s commitment to innovation, quality, and reliability, the company delivers effective solutions across diverse industries and continue to build trusted partnerships worldwide.

Responsibility

• Drive business growth by expanding key accounts across Oil & Gas, Pharmaceutical, and other industrial sectors in Singapore.
• Provide technical sales consultation and support, promoting electrical solutions and strengthening market presence.
• Manage the full sales cycle, including quotations, order closures, submittals, and issue resolution.
• Consistently achieve or exceed sales and margin targets through effective account management and business development.
• Assess client requirements, gather market intelligence, and shape sales strategies to stay competitive.
• Build and maintain strong, long‑term relationships with stakeholders at all levels within client organizations.

Requirements

• Diploma in Electrical Engineering or equivalent which is recognized by the relevant authority.
• Minimum 1 year of proven sales experience to industry customers
• Strong interpersonal and communication skills
• Access to own/rent a personal vehicle for work-related travel
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

We are seeking a dedicated NDT Technician/Inspector to join our aerospace team. The successful candidate will play a key role in ensuring compliance with international standards and customer requirements, while maintaining the highest levels of safety and quality.

Responsibilities:

• Maintain valid NAS410 / EN4179 (or equivalent) Level II certification in required NDT methods.
• Perform NDT system checks, technique writing and inspections in line with customer requirements and industry standards.
• Ensure equipment calibration and chemical consumables validity before use.
• Generate and issue NDT inspection reports with full traceability.
• Manage NDT consumables inventory (chemicals and related items), including batch number and expiry tracking.
• Maintain comprehensive NDT documentation, including techniques, chemical records, process system performance, inspection reports and job records.
• Oversee NDT facilities upkeep, housekeeping, and waste disposal.
• Maintain D1 Rating certifying staff requirements if appointed.
• Support other tasks as required by supervisors or company management.

Requirements:

• NITEC or Diploma in Engineering
• Qualified NDT Level 2 (ASNT/APCN Aero/NAS 410/En 4179) with MPI/FPI methods
• Minimum 2 years' experience in the NDT inspection for aircraft components
• Candidate who passed M10, CO1 CAAS paper will be advantage
• Candidates must be able to meet near vision & color perception requirement

Based out of our Malaysian office, the successful candidate will:

• Review and conduct AML/KYC/PEP and Sanction Checks investigating sanction alerts and adverse media.
• Conduct High Risk payment, Relationship Management Agreement (RMA) and transaction monitoring reviews, and investigate potential issues arising
• Perform day-to-day compliance activity to support the business i.e. compliance approvals, escalations, alerts
• Assist with the Compliance Monitoring Process, carrying out testing and quality control checks as required.
• Work with the global Compliance Team to develop, implement, and monitor the applicable Compliance Monitoring Plans (CMP) to ensure appropriate controls are developed, monitored and updated to reflect changing regulatory and industry requirements.
• Enhance management reporting and assist in the periodic reporting to the Chief Compliance Officer (CCO), the Compliance Committee, Board of Directors, Senior Management and the parent company.
• Assist in annual policy and procedure reviews highlighting any potential areas of improvement.
• Assist with developing and providing compliance training to employees.
• Support regulatory data enhancement projects as they arise.
• Keep abreast of all relevant regulatory developments.
• Any other ad-hoc projects and duties as required.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

You will experience professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Your key responsibilities

· Support the planning, execution and delivery of assurance engagements.

· Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, audit client's engagement history, and planned audit approach.

· Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and communicate them to the assurance team.

Skills and attributes for success

· Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.

· Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views

· Demonstrate professionalism and competence in the audit client's environment.

· Strong written and verbal communication skills

· Good project management skills

· Integrity within a professional environment

To qualify for the role you must have

· A degree in Accountancy or related studies.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Responsibilities

• Support procurement and quality activities from RFQ stage through manufacturing and final delivery.
• Participate in vendor meetings (KOM, PIM) and ensure compliance with project specifications, standards, and codes.
• Review and provide comments on vendor documents, including painting and coating procedures.
• Coordinate and communicate with vendors and internal stakeholders on technical clarifications and quality issues.
• Monitor vendor progress and inspection activities, including in-process inspections, pressure testing, FAT, and final inspection.
• Verify Notice of Inspection (NOI) readiness and coordinate with third-party inspection coordinators.
• Review inspection reports and ensure proper documentation and compliance.
• Manage Non-Conformance Reports (NCR), including tracking, follow-up, and closure within required timelines.
• Review manufacturer record books and as-built dossiers for completeness and accuracy.
• Provide regular updates on vendor package status to Engineering, Procurement, and Client teams.

Requirements

• Minimum Bachelor’s Degree in Mechanical Engineering, Material Science, or related discipline.
• Minimum 5 years of experience in QA/QC, procurement quality, or vendor inspection within oil & gas, EPC, or related industries.
• Strong knowledge of international standards and codes such as ISO 9001, NACE, SSPC, and NORSOK.
• Familiarity with coating, painting inspection, and corrosion-related quality control practices.
• Relevant certifications such as NACE Level 2, SSPC, NORSOK, or BGAS-CSWIP Grade II preferred.
• Good understanding of inspection processes including FAT, pressure testing, and vendor quality control.
• Strong communication and coordination skills with ability to engage multiple stakeholders.
• Proficient in Microsoft Office and general computer applications.
• Ability to work under pressure, manage multiple tasks, and meet tight deadlines.

We regret that only shortlisted candidates will be notified.

Brunel International S.E.A Pte. Ltd.

UEN No: 199603098R

EA License No: 16S8067

Shahidan Yusof - R1658969

• Monitor and ensure compliance with applicable laws, regulations, and internal policies
• Assist in developing, reviewing, and updating compliance policies and procedures
• Conduct regular compliance audits and risk assessments
• Investigate compliance issues and recommend corrective actions
• Prepare compliance reports for management and regulatory bodies
• Provide training and guidance to staff on compliance-related matters
• Stay up to date with regulatory changes and industry developments
• Support internal and external audits
• Perform any other duties related to EHS and operational support as assigned
  

Test Execution

·        Execute System IntegrationTesting (SIT), User Acceptance Testing (UAT), and end‑to‑endpayment flow testing.

·        Execute SGD/FCY Telegraphic transferin the frontend application for Swift CBPR+ and Meps+

·        Manual creation of Pacs008 andPacs009 in SAA Swift

·        Support repairing of messages foroutward payments triggered from channels

·        Validate ISO 20022 CBPR+ messages inline with SWIFT SR 2026

o   Message structure, mandatory fields,and market practice compliance

o   Message version upgrades, rulechanges, and backward compatibility

·        Perform testing across:

o   Inward and outward payment flows

o   Acknowledgements, rejects, andrepair scenarios

Defect & Risk Management

·        Log, track, and manage defects usingtools such as ALM, or equivalent.

·        Validate defect fixes and execute regressiontesting to ensure no adverse impact on production payment flows.

Stakeholder Collaboration& Reporting

·        Work closely with:

o   Technology teams

o   Operations and back‑office users

o   External vendors

·        Participate in:

o   Daily stand‑ups

o   Defect triage

Primary Responsibilities

- Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications

- Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments

- Discuss inspection results with those responsible for products and recommend necessary corrective actions

- Discard or reject products, materials and equipment not meeting specifications

- Maintain records of testing, information and various metrics such as number of defective products per day etc.

- Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards

- Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database

- NCR data collections and photos taking

Qualifications Summary

Experience:

This position requires minimum 1-year relevant experience in quality control

Education:

Minimum ITE grad

Skills:

- Proficient in MS Word, Excel, Outlook etc.

Working hours:

Mon to Fri: 8:30am to 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm

Key Responsibilities:

• Develop and execute a detailed plan for enhancing product quality, in alignment with the company’s strategic goals and vision.
• Guide and lead in different teams to identify and analyze root causes of quality issues.
• Design and implement corrective and preventive measures to prevent future quality challenges.
• Supervise and document product quality metrics to monitor developments and pinpoint areas needing enhancement.
• Carry out inspections and evaluations to detect and rectify potential quality threats.
• Cooperate with vendors to ensure their products comply with our quality standards.
• Work alongside various divisions, including engineering, manufacturing, classification societies, and suppliers, to maintain uniform quality throughout the product lifecycle.
• Keep updated of the latest quality enhancement methodologies and tools.
• Monitor and analyze warranty data for reporting, implement changes to new products, and drive continuous enhancement.
• Recognize and communicate process and product enhancements.
• Persistently seek to identify and mitigate areas of quality risk before they affect the vessel.
• Provide regular communications and reports to key internal stakeholders.
• Uphold high quality standards and cost control within financial constraints.
• Facilitate customer familiarization with our products.
• Occasionally travel to the vessels’ operational regions to conduct fact-finding on their operations and the acceptance of our products.
• Communicate proficiently by actively listening, clearly conveying information, and offering constructive feedback at all staff levels while fostering trust through authentic, respectful, and dependable interactions.
• Liaise with shipyard personnel and management to uphold product quality, and cultivate key relationships with partners, clients, contractors, suppliers, and official entities.
• Negotiate on the company’s behalf, accepting practical compromises when needed, while building a robust network of industry suppliers and subcontractors.
• Oversee quality improvement documentation, comprehend vessel specifications and classification regulations, manage warranty claims, and pursue continuous personal and professional growth, demonstrating accountability for objectives.

Qualifications:

Education & Professional Qualification:

- Bachelor’s Degree in Engineering (Mechanical or Metallurgy) from a recognized institution and other qualifications in O&G sectors
- CSWIP 3.1 or AWS or ASNT would be of added value (candidate to at least demonstrate understanding of the above certifications)
- Lead Auditor on Management Systems (ISO9001,ISO14001&ISO45001)
- Experience in application of RCA methods, investigation techniques
- Proven ability and experience in developing and implementing management systems (ISO9001,ISO14001 & ISO 45001) in organizations.
- Exposure to Enterprises Risk Management (ERM) processes
- Knowledge and experience on ASME U & R certifications (BPVC)
- Proven ability in document development ( policies, SIPOC, PFM, procedures, checklists, templates)
- Training module development and presentations
- Lessons Learned facilitator experience

Professional Experience:

- Minimum 10 years’ combined QA-QC experience covering marine, oil and gas EPC projects (onshore /offshore), heavy fabrication, process plants, etc.

- Minimum 5 years’ experience in QA-QC Manager role

- Proved auditing experience & capability in preparing and implementing quality assurance policies, procedures/plans/instructions

- Strong management practices and techniques

- Very good analytical and interpersonal skills

- Strong knowledge of safety and environmental practices related to industry

- Good knowledge of marine, oil & gas industry standards/ codes/ regulations

Computer Skills:

- Good knowledge of MS Office and web applications

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

Role Overview

We are looking for a detail-oriented Compliance Analyst (Payments) to support MetaComp’s regulatory and financial crime compliance efforts across our fiat payment operations.

This is a junior role ideal for candidates starting their career in compliance, offering hands-on exposure to transaction monitoring, AML/CFT controls, and payment investigations within a regulated fintech and digital asset environment.

You will work closely with Compliance, Operations, and Product teams to ensure that all payment activities adhere to internal policies and regulatory requirements.

Key Responsibilities

• Transaction Monitoring & Review

• Monitor payment transactions for suspicious or unusual activity

  Perform alert reviews and escalate potential AML/CFT risks

  Investigate flagged transactions across fiat payment flows

• KYC / Due Diligence Support

• Assist in onboarding checks, including KYC and customer due diligence (CDD)

  Conduct periodic reviews and refresh of client profiles

  Support enhanced due diligence (EDD) where required

• Payments Compliance & Controls

• Ensure payment transactions comply with internal policies and regulatory requirements

  Support sanctions screening and name screening processes

  Assist in identifying control gaps and process improvements

• Investigations & Case Handling

• Support investigation of suspicious transactions and payment issues

  Prepare clear and concise case notes and documentation

  Assist in drafting internal reports and regulatory filings where required

• Regulatory & Internal Support

• Stay updated on relevant regulations (e.g. MAS guidelines, AML/CFT requirements)

  Support audits, compliance reviews, and internal assessments

  Work cross-functionally with Operations, Product, and Risk teams

  Minimum Requirements

• 1 years of experience in compliance, AML, payments, or financial services 
• Basic understanding of AML/CFT, KYC, and transaction monitoring concepts
• Strong attention to detail and analytical thinking
• Good written and verbal communication skills
• Ability to handle sensitive information with integrity and confidentiality
• Proactive attitude and willingness to learn in a fast-paced environment

Preferred Qualifications

• We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. Internship or exposure in payments, fintech, banking, or crypto
• Familiarity with MAS regulations or financial crime compliance frameworks
• Experience with transaction monitoring or screening tools

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.

An Approved-Training-Organisation that support Singapore Qualification Program.

A fast-growing Chartered Accountant firm that offers a full range of assurance and advisory services including auditing services, taxation, corporate advisory, consulting, bookkeeping, corporate secretary and company formation services for local and international clients.

We offer a friendly work environment with prospects for long-term career development and personal growth and are looking for dynamic and motivated audit professionals to join us.

We invite suitable qualified candidates to join us.

What you'll be doing

1. Providing high-level administrative assistance, including calendar management, scheduling meetings, and arranging travel logistics

2. Handling sensitive and confidential information with the utmost discretion

3. Assisting with the preparation of presentations, reports, and other business documents

4. Serving as the primary point of contact for internal and external stakeholders

5. Coordinating and prioritising multiple tasks and projects simultaneously

6. Providing language translation and interpretation services between English, Japanese and Chinese as needed

What we're looking for

1. Excellent communication and interpersonal skills, with the ability to interact effectively with individuals at all levels

2. Proven experience as a personal assistant or executive assistant, preferably in a fast-paced, corporate environment

3. Fluency in Japanese and Chinese, in addition to proficiency in English

4. Strong organisational and time management skills, with the ability to prioritise and multitask

5. Proficient in using Microsoft Office suite and other relevant software

6. Discretion and confidentiality when handling sensitive information

Others:

• Working hour from 9am to 6pm
• 5 days week
• Near City Hall MRT Station

Interested applicant, please send in your detailed resumes with full particulars,recent photo, notice period, current and expected salary and reason for leaving current & past employment to:

Email: seamus@faithfulac.com

Position summary

Act as a technical expert in healthcare quality and regulatory analytics. Combine advanced quantitative analysis, data engineering, and quality system expertise to build stakeholder-specific reporting, develop AI-enabled quality tools, and integrate/manage third-party quality applications to support compliance, continuous improvement, and executive decision-making.

Key responsibilities (primary)

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification

• Design, build, and maintain stakeholder-specific dashboards and reports (executive, regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.

• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks,

predictive analytics, chat assistants for SOP/QMS guidance).

• Lead integration and lifecycle management of third-party quality software: requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.

• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes

• Develop insights and translate information into actionable initiatives to ensure business outcomes

• Lead and support projects through the application of technical expertise including conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions

• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence

• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.

• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.

• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with company’s internal policies and relevant regional and local regulations.

• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.

• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.

• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.

• Identify opportunities for process improvement and automation in quality workflows, pilot new technologies and scale successful solutions.

Additional responsibilities (as needed)

• Provide subject-matter expertise for cross-functional programs and global initiatives.

• Manage vendor relationships and service-level expectations for third-party tools.

• Participate in career progression and mentoring for junior analysts.

Required skills and experience

• Bachelor's degree in Statistics, Data Science, Biostatistics, Engineering, Computer Science, Information Technology, Healthcare Analytics, or related field (or equivalent experience).

• Strong quantitative and statistical skills; proficiency in data science libraries and tools

• Experience building dashboards and visualizations with tools such as Power BI, Tableau, Looker, or equivalent.

• Hands-on experience integrating and managing third-party quality/GxP systems (MasterControl, Synthesis, ServiceNow) or similar QMS/issue tracking platforms.

• Experience working with cloud platforms, databases (SQL, NoSQL), ETL tools, and APIs.

• Practical experience applying AI/ML and prompt engineering for LLMs to automate quality processes, extract insights from unstructured documents, or create assistant workflows.

• Strong data validation, data modeling, and data governance understanding.

• Excellent communication and data storytelling skills; able to translate technical findings into concise recommendations for executives.

• Experience in a regulated environment (healthcare, life sciences, medical devices, or similar) strongly preferred.

• Demonstrated ability to work cross-functionally and manage vendor/IT relationships.

Preferred

• Certifications in data analytics, machine learning, or quality management.

• Prior experience with global operations or multi-regional regulatory frameworks.

Level expectations and experience guidelines

• 3-4 years relevant experience; independently manages projects and provides expert input, recognized expert, leads complex programs with high autonomy.

Core competencies

• Analytical thinking, accuracy, attention to detail, numerical skills.

• Planning and organizing, project management, stakeholder alignment.

• Statistical knowledge, data modeling, visualization skills, automation

• Vendor and cross-functional collaboration, training and documentation abilities.

Technical requirements

• Proficiency with Microsoft Office and web-based applications.

• Familiarity with automation and orchestration tools; experience deploying AI/ML models into production.

• Language: strong written and spoken English.

Compliance and other

• Ensure ongoing compliance with company processes, regional/local legislation, and external regulations.

• May be required to perform other duties as assigned; role can involve regional and global activities

Working Hours:

Mon to Fri 9am - 6pm ( 1 day hybrid )

The role is critical to scale and transform IT toward more agile and nimble delivery in the increasingly digital business environment. He/she is responsible to establish and maintain strong SDLC and software quality practices, cultivate and lead the right culture and mindset toward ensuring good quality, robust risk management and compliance. He/she is also pivotal to cultivate and evolve toward increasingly more cross-functional collaboration and improving user experience across IT and Business.

Responsibilities

• Develop and maintain deep working knowledge of the end-to-end SDLC, including governance structure, decision authorities, sign-off points, escalation paths, and tools. Act as a single point of clarity on how SDLC governance operates across PMO, Architecture, IT Risk & Security, Application, Technology, and Operations teams, ensuring shared understanding and consistent application.
• Proactively assess alignment between documented SDLC standards and actual delivery practices, considering organizational culture, risk appetite, regulatory expectations, and delivery maturity. Clearly explain why governance controls exist, how they should be applied, and when flexibility is appropriate.
• Champion a quality- and risk-aware delivery culture, balancing governance rigor with agility, and helping teams navigate governance expectations without creating unnecessary friction.
• Implement and operationalize processes and controls related to SDLC, including but not limited to sign-off processes / workflow, checklists, templates, and procedures, managing / coordinating with the systems involved in the process.
• Assist IT audits / inspections related activities pertaining to SDLC governance and processes adherence.
• Works with project or implementation team to establish quality assurance plan, approach, and cadences.
• Works with project or implementation team to monitor adherence to SDLC governance, manage and track resolutions of any non-compliances discovered.
• Provide clear direction and leadership when resolving SDLC non‑compliances, conflicting stakeholder priorities, or ambiguity in governance interpretation, ensuring focus on outcomes that matter most to the organization, balancing speed, quality, risk, and regulatory compliance, and driving timely decision-making where trade-offs are required.
• Actively listen to delivery teams, stakeholders, and auditors to understand pain points, constraints, and improvement opportunities in SDLC processes, tools, and ways of working.
• Demonstrate strong ability to synthesize feedback, data, and observations into pragmatic, prioritized improvement recommendations.
• Facilitate constructive feedback loops (e.g., retrospectives, post-implementation reviews, audit debriefs) and translate insights into actionable enhancements to SDLC processes, governance artefacts, tooling, and delivery practices.
• Lead continuous improvement initiatives by evaluating effectiveness of existing processes and tools, piloting changes where appropriate, promoting and driving adoption through clear communication and change management.
• Design and deliver practical, role-based training and coaching, moving beyond awareness to build real capability and ownership within teams
• Represent IT delivery assurance and lead walkthrough of all SDLC related governance artefacts as required.

Requirements

• Minimum 10 years experiences in performing IT project management, test management, quality assurance, and/or IT audit functions.
• Strong proficiency and knowledge in good project management, test management, and software development practices.
• Strong analytical skill, detail-oriented, and result-driven, with ability to manage team.
• Strong ability to guide, and coach QA / project teams, and delivery stakeholders on SDLC expectations, quality practices, risk management, and compliance requirements, adapting guidance based on team maturity and context.
• Proactive and has good interpersonal, communication, and stakeholder management skills.
• Bachelor’s degree in computer science, information technology, or information system management
• Certifications in Project Management Professional (PMP), COBIT, CISA are highly preferred.
• Has good knowledge and working experience with SDLC collaboration tools (such as JIRA/Confluence) and IT Service Management. Good understanding & experience on administration / configurations of such tools are highly preferred.
• Has good knowledge on Agile, Lean Management, and DevOps practices
• Has good familiarity with Insurance Industry and relevant regulatory requirements, such as MAS TRM Guidelines, LIA/GIA Guidelines, and Cyber Security