Job Summary
The Payment and Treasury Solutions team (PTS) is accountable for designing, structuring and delivering non-vanilla and bespoke cash management and Treasury solutions to our client base using a range of products within SCB and from external partners, as appropriate.
PTS is a core part of the product management team that is accountable for ensuring that the solutions developed are in compliant with the Bank’s policies and procedures, regulatory framework as well as ensuring that the products and process are in line with market needs and overall strategic product directions.
This team engages/consults with clients on their bespoke or complex needs and provides solutions which are customised. This team also leads best practice sharing sessions with clients and prospects on areas like Treasury centre setups, In-house bank structures etc.
This role requires direct sales / structuring experience and proven ability to interact with senior external stakeholders (MNC clients). Problem solving and innovative client solutioning skills are critical for this role. Experience in working with technology teams, consulting teams or fintechs is preferred.
This position will require dealing with clients across regions given the nature of the PTS function.
Key Responsibilities
Strategy
• Develop plan for successful execution of global PTS strategy in local region and countries.
• Develop plan for business development through best practice sharing sessions, innovation workshops and futuristic solutioning for key clients.
Business
• Build business momentum and pipeline by:
• Engaging internal teams to cross-sell cash solutions
• Sharing best practices from the industry and represent the Bank at conferences and events
• Hand holding clients through complex strategic transactions as one of their trusted partners
• Establishing solid relationship and third-party partnerships such as consulting firms to facilitate franchise growth
• Develop market unique treasury solutions based on client needs
• Deliver budget, through active management of:
• Revenue (existing and new revenue streams)
• Penetration of the product: No. of clients using the products in country
• Returns (i.e. product profitability) at a deal or client level.
• Build deep and comprehensive knowledge of client industry sectors, their drivers, commercial processes, how they compare with their peer group on debt, working capital, best practices in treasury and liquidity management, etc
• Identify new business opportunities and revenue pools whilst articulating how the product capabilities can solve for client needs and requirements
• Work closely with the relevant data teams to develop solutions for client needs based on data
• Actively mitigate identified business pain points, by evaluating pragmatic solutions that have wide applicability and have potential for replication for the countries/markets
• Within the country, leads solution identification and brainstorming sessions with client facing teams (TB Sales, GB RMs, CB RMs) to generate leads
• Engage in best practice sharing and education of clients on use of sophisticated solutions to meet their needs
• Provide business solutions for complex deals or RFPs to drive sales and solutions
• Meet and engages clients to understand their needs or to provide solutions for their explicit or implicit needs using a consultative sales approach
• Promote replicability of solutions by educating RMs and Sales on successful solutions so they can be transitioned to BAU sales.
Processes
• Working with and through the relevant implementation and operations teams to ensure successful and smooth delivery of solutions
• Where relevant provide critical feedback to the relevant teams and conducting post implementation review analysis through client feedback and incorporates good practices in subsequent implementations
• Track clients’ deal utilization with a view to achieve utilization targets.
People and Talent
• Responsible for leading, directing and influencing colleagues and partners to deliver the priorities of Transaction Banking Product Management including:
o Creating momentum and conviction towards the type of complex solutions required by clients (Business Leadership)
o Sense making the business context and drivers, while adopting a strategic mindset to advise clients and internal business partners on solutions (Client Leadership)
o Providing guidance, coaching, mentoring and development to product and sales teams around complex solutions whilst role modelling nimble learning (People Leadership)
o Driving collaboration between RMs, TB product and the TB Sales team to optimize benefit to the client through product differentiation and delivery
o Providing advisory, constructive challenge and thought leadership perspectives on a range of opportunities and challenges in country and across markets covered by the role (Thought Leadership)
• Responsible for understanding and anticipating various future industry trends in country and across the markets, reviewing target client segments, solutions and capabilities required to meet the requirements.
Risk Management
• To be able to articulate to the client, risk and other relevant teams on how a proposed solution meets client needs, enable it to be more efficient, enable it to grow and scale its business, mitigate its risks and how it helps in a wider investor participation for a financing where required.
• Build deep and comprehensive knowledge of legal aspects linked to an instrument, debt, security in the relevant jurisdictions; local regulations and initiatives of local industry bodies to stay ahead of the regulatory change agenda and/or how it affects the solutions.
• Take the initiative regarding regulatory, reputational and ethical matters by providing proactive advice to clients and sales teams
• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations
• Ensure appropriate TB inputs are incorporated in Deal Review / BCA / Term sheet / Pre-Screening review / Credit
• Working with Global Head of PTS as well as the Global Head of Escrow Solutions, Product Management to effectively identify, escalate, mitigate and resolve risk and compliance matters in a timely manner.
Governance
• Accountable for all product related risks for deals and solutions executed for clients
• Identify and mitigates operational, credit, regulatory, legal, fraud and risks in a transaction.
• Evaluate current processes or solutions via a business Conduct lens.
• Ensure the relevant approvals (including compliance with relevant deal review guidelines) for a transaction or client engagement are sought and can be produced for an audit review at any point in time
• Understand compliance, AML and FCC risk and applies appropriate risk mitigation processes.
• Conduct frequent portfolio reviews to ensure the portfolio of transactions have all required approvals and all conditions of approval are met with at all points in time.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Country Cash Head
• Country TB Head
• Country TB Sales head
• Cash Group Product heads
Our Ideal Candidate
• 15+ years of work experience in Banking, Technology, Fintech or Treasury
• Proven track record of solutioning mindset and co-creations using new technology
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
Role Specific Technical Competencies
• Data analysis
• Disruptive innovation
• Knowledge of product line
• Industry knowledge
• Business process design
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
