Total 10,293 Customer Service job vacancies

Responsible for providing excellent customer service, before and after-sales support in order to maintain overall customer (including affiliates and distributors) satisfaction.   

Responsibilities:

• Support the Sales Team by managing the full sales order cycle, including quotation preparation, customer purchase order processing to invoicing, ensuring smooth and timely order fulfilment.

• Process customer purchase orders by creating system-generated Sales Orders and issuing Sales Order Confirmations. Provide customers with accurate shipping schedules and delivery timelines.

• Manage and maintain monthly shipment schedules and monitor cut-off dates for Customer Purchase Orders from various distributors and clients.

• Proactively monitor and follow up on all orders, ensuring any updates on quantities, shipment status, or delivery schedules are communicated promptly to customers.

• Handle a wide range of customer enquiries, including pricing, product samples, project requests, documentation, customer surveys, new business prospects, and product or service complaints.

• Communicate regularly with customers on general updates, order status, and relevant information in a professional and timely manner.

• Coordinate effectively with internal departments to ensure prompt resolution of enquiries and issues, delivering high levels of customer satisfaction.

• Prepare sales data reports and participate in regular meetings with the Sales Team to support business planning and performance tracking.

• Maintain proactive communication with customers to gather forward demand forecasts and share consolidated insights with internal teams.

• Provide backup support to other Customer Service Executives during their absence to ensure business continuity.

• Perform ad hoc tasks and projects as assigned.

Qualifications/Requirements:

• Recognized qualification in administration, sales support, customer service or relevant experience. 

• Ability to communicate effectively with knowledge of basic IT skills. 

• Detail oriented with strong organizational abilities

• Able to multi-task and manage priorities in a fast-paced environment

Additional info:

 Working Days/Hours: Monday – Friday, 8:30am – 5:30pm

Transportation: Frequent shuttle bus schedule from Lakeside MRT & Office

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Paperbakes Singapore – Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

PART-TIME RATES FROM $12/HOUR

Job Duties

• Front of House Counter Operations
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Candidates with no prior experience are welcome to apply, as training will be provided
• Basic digital literacy
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Responsibilities

• Manage end-to-end client onboarding processes, including collection, verification, and follow-up of KYC and due diligence documentation.

• Serve as the primary point of contact for clients, providing timely support and resolution of enquiries related to KYC products and services.

• Maintain and update customer records, ensuring accuracy and completeness of client information and documentation.

• Coordinate closely with Sales, Compliance, Operations, and Product teams to facilitate smooth onboarding and customer support processes.

• Monitor onboarding progress and ensure all customer requests and cases are handled promptly and in accordance with service standards.

• Conduct regular client reviews and maintain strong client relationships to enhance customer satisfaction and retention.

• Prepare and generate reports on onboarding status, customer accounts, service performance, and operational metrics as required.

• Stay updated on product enhancements, regulatory requirements, and industry developments to provide accurate information and guidance to clients.

• Support business continuity initiatives and contribute to process improvement efforts to enhance operational efficiency and customer experience.

• Ensure compliance with internal policies, procedures, and regulatory requirements in all customer interactions and onboarding activities.

• Perform any other duties assigned by the Head of Client Management.

Requirements

• Diploma or Bachelor’s Degree in Business Administration, Finance, Banking, Economics, or a related field.

• Minimum 1–3 years of experience in customer service, client onboarding, KYC, AML, compliance operations, or a related role.

• Familiarity with KYC/CDD requirements, corporate onboarding processes, and customer due diligence documentation is preferred.

• Strong communication and interpersonal skills, with the ability to manage client relationships professionally.

• Detail-oriented with excellent organizational and problem-solving abilities.

• Ability to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Experience with CRM, onboarding, or compliance management systems will be an advantage.

• Strong team player with the ability to collaborate effectively across Sales, Compliance, Product, and Operations teams.

• Self-motivated, proactive, and committed to delivering high standards of customer service.

• Fluency in English is required; proficiency in additional languages, including Mandarin, will be an advantage.

About the role:

Join us as a Customer Relations Specialist and become the trusted first point of contact for families exploring their child's educational journey. You will engage parents, showcase our programmes through centre tours, build lasting relationships, and drive enrolment success while delivering a warm and personalised customer experience.

Job Responsibilities:

• Manage inbound and outbound enquiries through calls, walk-ins, and digital channels, build strong relationships with parents, and promote the centre's curriculum, programmes, and unique value proposition.
• Conduct engaging centre tours, address parents' enquiries and concerns, provide timely follow-ups, and drive conversion of leads into visits and enrolments.
• Deliver a personalised customer experience throughout the parent journey, serving as the key point of contact while fostering long-term relationships that support retention and referrals.
• Represent the centre professionally and achieve enrolment targets through effective lead management, accurate tracking of enquiries and follow-ups, and continuous improvement of conversion performance.
• Drive enrolment growth by managing the full parent journey from enquiry to enrolment, maintaining accurate lead tracking and follow-ups, and continuously improving conversion performance to achieve enrolment objectives.

Requirements:

• Excellent communication and interpersonal skills with the ability to build rapport, influence decisions, and deliver exceptional customer experiences.
• Customer-focused, sales-driven, and results-oriented, with strong presentation skills and confidence in engaging prospective parents.
• Well-organised, proactive, and capable of managing multiple enquiries and follow-ups in a fast-paced, target-driven environment.
• Prior experience in sales, customer service, hospitality, retail, or education-related roles will be advantageous.
• Professional, well-presented, and willing to work weekends when required to support centre visits and enrolment activities.
• Comprehensive training on the centre's curriculum, programmes, and product knowledge will be provided.
• Location: West and North.

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.
EA License | 18C9251 WGT Group
Registration No | R22111484 Ketty Lim

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We are seeking an experienced Play Therapist to join our multidisciplinary team serving children and families impacted by abuse, trauma, attachment disruptions and family instability. The role involves providing therapeutic services to children aged 4 to 12 years, working collaboratively with parents and caregivers, and partnering closely with child protection caseworkers and other professionals.

If you resonates with the mission in helping children heal from adversity and restoring their capacity for growth, resilience and well being, and meets the following requirements, we welcome your application.

We Are Looking For Someone Who:

• Has experience working with children affected by trauma, attachment difficulties and family instability.
• Can formulate children's emotional, behavioural and psychological difficulties through multiple lenses, including trauma, attachment, child development, family systems and child psychopathology, and translate these formulations into purposeful interventions.
• Is able to work flexibly across a range of therapeutic approaches and adapt interventions according to the child's developmental, emotional, relational and safety needs.
• Demonstrates strong reflective capacity, clinical judgement and communication skills.
• Works effectively within a multidisciplinary team.
• Is able to function well in a fast-paced child protection environment
• Contributes actively to team learning, consultation and service development.

Key Responsibilities:

• Provide play therapy services to children aged 4 to 12 years.
• Conduct assessments, case formulations and therapeutic interventions.
• Conduct parent-child sessions and provide caregiver coaching and support.
• Collaborate with caseworkers and multidisciplinary professionals
• Participate in case reviews, consultations and team meetings.
• Maintain timely and professional documentation and reports.
• Participate in individual and group clinical supervision.
• Contribute to the team's ongoing learning and development.

Requirements:

• Master's Degree in Counselling, Degree in Counselling Psychology or a related discipline; candidates with a Degree in Social Work and relevant play therapy experience are also welcome to apply.
• Certified Play Therapist preferred (applicants working towards certification could start as associates)
• Minimum 200 hours of play therapy practice with children
• At least 2 years' experience working with children and families in the social service sector.
• Experience working with trauma, attachment concerns and children from unstable family environments will be an advantage.

Location: Lengkok Bahru/ Choa Chu Kang

If you’re interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/ 
For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Job Description

As a Senior Software Engineer, you will be working on:

• Partner with software engineers and other functions to understand objectives for development delivery efficiency and system resiliency, helping them articulate how specific technical capabilities and best practices will achieve key business outcomes.

• Conduct comprehensive assessments of client's existing technical landscapes, workflows, and processes to identify inefficiencies, pain points, and gaps that hinder their goals.

• Collaborate with client to identify the most relevant practices (e.g., CI/CD, SRE) for using Core Engineering Products in achieving their goals, considering unique needs and industry best practices.

• Develop transition roadmaps that outline a clear path from the current state to the desired future state, including the adoption of recommended tools and processes.

• Explain complex concepts clearly to various client stakeholders, providing actionable recommendations for improving workflows and addressing their challenges, and providing supporting diagrams as needed.

• Support client with proof of concept (POC) initiatives to validate solutions, offering hands-on assistance during early implementation phases to enable smooth transitions to full-scale rollouts.

• Collaborate closely with fellow Software Engineers to exchange insights, share tools and scripts, and foster a collaborative environment that supports continuous improvement and knowledge sharing.

Qualifications

What we are looking for:

• 6+ years in an individual contributor software engineering role.

• Experience with React with TypeScript

• Experience with NodeJS is a plus.

• Experience with one or more of Cloud Service Providers such as AWS, Azure, or GCP is a plus

• Strong track record of successful large-scale partner solution implementations, preferably in complex enterprise environments

• Exceptional communication skills with ability to bridge technical discussions between internal teams and external partners

• Experience working in highly secured and air gap systems is a plus (i.e. banking, government systems and similar)

Case Administration Officer (Social Service Sector)

Location: Singapore
Contract Duration: Up to 12 months
Industry: Government / Social Service

About the Role

Be part of the Government / Social Service sector and contribute to meaningful work that supports individuals and families in the community. Our client is looking for a committed and well-organised Case Administration Officer to provide administrative and operational support for case management and service coordination functions.

This role is well-suited for candidates who are empathetic, detail-oriented, and interested in building a career within the public or social service sector.

Key Responsibilities

• Provide administrative and operational support for case management activities

• Process applications, verify supporting documents, and update records in internal systems

• Coordinate appointments, referrals, follow-ups, and scheduling matters

• Respond to enquiries via phone, email, and walk-in channels in a timely and professional manner

• Prepare reports, correspondence, case documentation, and related records

• Support officers with client follow-ups and tracking of case documentation

• Assist with procurement coordination, inventory tracking, and general operations support

• Accompany officers for outreach activities or home visits when required

• Perform general administrative duties and support any ad-hoc tasks assigned

Requirements

• Minimum Diploma qualification or equivalent

• Prior experience in administration, customer service, coordination, or case-related support will be an advantage

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Strong communication and interpersonal skills

• Organised, meticulous, and able to handle confidential information responsibly

• Comfortable with administrative systems and data entry tasks

• Able to work independently as well as in a team setting

• Candidates who can start immediately or on short notice will be preferred

Preferred Attributes

• Strong interest in social service and community-focused work

• Empathetic, patient, and service-oriented mindset

• Responsible, adaptable, and able to manage multiple tasks in a fast-paced environment

Why This Role

• Opportunity to work within the Government and Social Service sector

• Meaningful exposure to community support initiatives

• Structured and supportive working environment

• Hands-on experience in case coordination and administrative operations

• Convenient location with good public transport accessibility

Only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License No: 14C7275

Job Description

We are seeking enthusiastic and responsible individuals to join our Japanese restaurant chain as full-time service crew members. You will play an important role in creating a pleasant dining experience for our guests.

Key Responsibilities:

Welcome customers, assign seats, and present menus

Take orders and record dietary preferences

Perform cashiering duties

Serve food and introduce dishes when needed

Clear and reset tables, and maintain the cleanliness of the dining area

Job Requirements:

No prior experience required – training provided

Able to communicate in basic English to interact with customers and the team

Knowledge of simple Japanese is a plus (e.g., dish names), but not required

Positive attitude, good team spirit, and customer-oriented

Able to stand or walk for extended periods and carry light to medium loads (e.g., trays)

Benefits:

Annual Leave: 7 days

Medical Leave: 14 days

Career progression opportunities

Friendly team and supportive management

Beauty Advisor

Salary: Basic $2100 - $2300 + Commission
(Gross about $2700 - $3500 depends on performance）

Working Hours: 5 day (2 weekdays off per week)
Monday – Sunday: 11am to 9pm

Working location: Orchard

Responsibilities:

• Conduct professional skincare and haircare consultations with customers and recommend suitable solutions aligned with each customer’s needs.
• Build and nurture strong customer relationships through personalised advice and attentive service, to foster trust, loyalty and repeat visits.
• Demonstrate product usage techniques and skincare routines to enhance customer confidence and satisfaction.
• Collaborate with your team to achieve individual and team sales targets.
• Drive both individual and team success through exceptional service and results.
• Stay ahead with deep knowledge of all types of treatments, products, machines and equipment, technologies.
• Keep informed of all promotions offered from time to time, support promotional events and product launches – ensuring engaging customer experiences.
• Support the team in opening, closing, and daily set-up or teardown routines.
• Maintain the cleanliness, organisation and visual appeal of the counter space.
• Ensure stock levels remain adequate and assist with replenishment.
• Assist with basic administrative tasks as needed.
• Represent our brand with pride as a trusted Ambassador of the Company.
• Take up other ad hoc duties when necessary.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Working hours: 2/3 Shifts & Office hours available

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Job Scope

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.
• Perform any duties as assigned.

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: AM Shift 730am - 330pm / PM Shift 12pm-9pm/ MN Shift 9pm - 9am (5 days per week)

For interested candidates, please send your most recent and updated resume tosallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities:

• Acts as the main technical advisor on construction sites, supervising staff, tools, and materials to ensure projects are completed safely, on time, and within budget.
• Interpret technical designs, set out site layouts, provide technical advice, and enforce safety regulations.
• Setting out, leveling, and surveying the site to establish building locations, grades, and elevations, ensuring all structural work follows design plans.
• Overseeing daily construction activities, managing subcontractors, and coordinating materials and labor to meet project goals.
• Providing technical solutions to site issues and conducting quality assurance inspections to ensure compliance with standards and regulations.
• Enforcing safety protocols, conducting safety audits, and ensuring compliance with Occupational Health and Safety (OHS) regulations.
• Maintaining accurate project documentation, such as site diaries, daily progress reports, and change orders.

Requirements:

• Min Degree in Civil Engineering or related field
• Min 3 years of relevant experience in geotechnical works and site supervision
• Experience in pipe jacking, tunnelling, or mining works preferred
• Knowledge of safety regulations and geotechnical construction standards

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of supporting all drafting needs of the company, including Project, Design, Technical, and Sales Teams
• Responsible in preparing architectural and M&E plans, sections, details, 3D drawings as part of working drawings or as-built drawings
• Responsible in preparing Single Line Drawings, schematic drawings for documentation, submission, or tender purposes
• Taking charge of working with project engineers to prepare drawing for submission and implementation
• Attend site walks and perform site measurements, advise on best ways to have alignment between drawings and actual site implementation

Requirements:

• Min Diploma in Diploma in Electronics & Communication Engineering or related field
• Min 2 years of relevant experience in security equipment, cabling, construction materials and how these are represented in drawings
• Knowledge of how to come up with CCTV coverage drawings using VideoCad software

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900