Total 1,070 Customer Service job vacancies in Regency Park

Event and Logistics Coordination

• Provide end-to-end coordination and logistical support for OLE-led internal and external events, including Staff Townhall, Leaders Townhall, EPIC Awards, CE Fireside Chats, DCE Connects, and other OLE-led sessions.
• Liaise with venue providers, event companies, caterers, and other vendors on bookings, set-up requirements, delivery timelines, and on-site arrangements to ensure smooth event execution.
• Coordinate all logistical requirements in accordance with the intended session design, including room layout, seating, registration, name tents, materials, AV support, refreshments, and any other arrangements required.
• Support site visits and walkthroughs where required to ensure venues and setups are in order ahead of each event.
• Provide on-site coordination support on the day of the event and follow up on any outstanding matters after the event where required.

Participant Management

• Provide end-to-end administrative support for participant management across OLE's events and staff engagement sessions.
• Support participant shortlisting, invitations, reminders, RSVP tracking, withdrawals, and replacements to ensure sessions are appropriately attended.
• Maintain an updated participant tracker to ensure a good spread of participants across divisions, departments, and staff groups, and to avoid repeated invitations to the same individuals where possible.
• Provide timely updates to the relevant OLE team member and flag any issues, delays, or gaps as they arise.

Procurement and Vendor Administration

• Provide end-to-end administrative support for procurement-related processes arising from OLE's events and operational needs, ensuring all activities are carried out in accordance with government procurement guidelines and HPB's internal processes.
• Prepare and coordinate required procurement documents such as Small Value Purchases (SVPs), Requests for Quotations (RFQs), comparative price schedules, and any other supporting documentation.
• Follow up with vendors to obtain quotations, specifications, supporting information, and invoices in a timely manner.
• Maintain an up-to-date procurement tracker covering quotation status, approvals, purchase orders, invoices, and payment follow-up, flagging any delays or gaps to the relevant team member promptly.
• Support post-event procurement close-out activities, including verification of deliverables against contracted scope, invoice processing, and audit-ready filing of all relevant documentation.

Session Administration, Notes and Feedback Management

• Provide comprehensive session administration support for OLE-led events and staff engagement sessions, including materials preparation, note-taking, and feedback management.
• Prepare all required session materials ahead of each session, including attendance lists, seating plans, discussion materials, flipcharts, post-its, and other activity supplies.
• Attend sessions where required to take clear and accurate notes capturing key discussion points, themes, and follow-up actions, and compile these for review and dissemination after each session.
• Collect, compile, and analyse participant feedback following each session to surface key themes, sentiments, and areas for improvement, and prepare summary reports for review by relevant stakeholders.

Knowledge Management and Records Maintenance

• Maintain organised and accessible records across OLE's initiatives to ensure information is current, properly filed, and easy to retrieve.
• Maintain organised trackers, folders, meeting notes, SOPs, reports, nomination records, participant lists, and project documents across OLE's initiatives, ensuring materials are properly filed and easy to retrieve.
• Ensure key documents are kept current and stored in the appropriate shared folders or systems at all times.
• Support the onboarding of new team members by ensuring relevant knowledge resources are accessible, updated, and easy to navigate.
• Review existing filing, tracking, and knowledge management practices and suggest practical improvements to enhance efficiency, accuracy, and accessibility of information.

Communications Administration

• Provide administrative support for OLE's internal communications, including management of the OLE email inbox and support for the dissemination of approved communications.
• Monitor and triage the OLE email inbox regularly, routing queries to the appropriate team members and maintaining proper records of follow-up actions.
• Support the dissemination or uploading of approved electronic mailers, announcements, or intranet updates to the relevant staff audiences in a timely manner.
• Coordinate with relevant stakeholders to obtain approved content and clearance before dissemination.
• Provide simple formatting or upload support using Canva or PowerPoint where required; note that content development and collateral design are not the primary focus of this role.

Requirements:

• At least a Diploma or GCE A-Level qualification, with 3 to 5 years of relevant working experience in administrative support, event coordination, stakeholder coordination, procurement support or related operational roles.
• Strong oral and written communication skills, with the ability to follow up clearly, politely and persistently with internal and external stakeholders.
• Strong project, time and task management skills, with the ability to manage multiple concurrent workstreams under tight timelines.
• Organized and meticulous, with strong attention to detail in tracking, filing, procurement documentation, attendance management and records maintenance.
• Proficient in Microsoft Office, including Excel, PowerPoint and Word, as well as Microsoft Teams, Zoom and common digital collaboration tools.
• Familiarity with AI tools such as ChatGPT, Claude or similar tools, and the ability to use these tools responsibly to improve productivity, organize information, summarize notes and support analysis.
• Familiarity with government procurement processes, including sourcing and quotation evaluation.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

about the company

Randstad is partnering with a leading commercial client to hire a Critical Facilties manager. In this role, you will be responsible for overseeing the daily operations, maintenance, and overall management of the building. You will ensure optimal operational efficiency, safety, regulatory compliance, and service excellence across all assigned sites.

about the job

• Oversee daily facility operations to maintain optimal health of all critical systems
• Develop and drive preventive and predictive maintenance strategies to minimize downtime
• Manage third-party service providers, monitoring their quality, safety, and SLA performance
• Lead end-to-end incident response
• Maintain comprehensive documentation for audits, certifications, and regulatory inspections

skills and experience required

• Diploma or Degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or a closely related field
• Min 8 years of proven experience working in data centers, mission-critical facilities, or telecommunications environments
• Strong understanding of Uptime Institute Tier standards (Tier II–IV)
• ands-on experience with Building Management Systems (BMS), Energy Management Systems (EMS), and Computerized Maintenance Management Systems (CMMS)
• Solid ability to read and interpret Electrical Single Line and Mechanical schematics.

We encourage interested applicants to submit their CV to yitwei.kwan(@)randstad.com.sg

To ensure your application is fully considered, kindly include the following details:

• Your current availability
• Your salary expectation
• Your reason for separation from your current job

Please note that only candidates who are shortlisted will be contacted.

EA: 94C3609 / Reg: R1325913

Quality Manager (Call Centre), 1 Year Contract Up $7.5K
Working Location: Near to Clarke Quay MRT / Novena MRT
Working Hours: Mon - Thurs (8.30AM to 6.00PM), Fri (8.30AM to 5.30PM)

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.

• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.

• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.

• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.

• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.

• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.

• Perform service recovery calls/emails as needed for de-escalation.

• Determining call quality and standards via call audits and calibrations.

• Evaluate and improve current email templates for continuous improvement.

• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.

• Timely reporting to management team and stakeholders

• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.

• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

• Perform other ad-hoc duties as assigned.

Roles and Responsibilities:-

• Manage all theCompany's digital assets and infrastructure - office computers, laptops,networks, mobile devices, emails, databases, and content management systems — ensuring 24x7 availability, security, daily backups, and proactive defence against cyber threats across all jurisdictions the Company operates in;

• Lead the evaluation,deployment, and governance of AI platforms across the organisation (ChatGPTEnterprise, Claude, Microsoft Copilot, Gemini, and others), establishinginternal usage policies and helping research, editorial, marketing, and salesteams adopt AI tools securely and productively;

• Administer theCompany's cloud and SaaS stack (Microsoft 365, Zoom, CRM, hosting, cloudstorage), including identity management, MFA, SSO, license optimisation, anduser lifecycle across all offices;

• Identify and deliverautomation opportunities across departments using workflow tools (Zapier, Make,Power Automate)  and manage technology projects and third-party vendorcontracts to ensure SLAs, budgets, and outcomes are met;

• Provide day-to-day IT support to ~60 colleagues across multiple offices and time zones, while supporting the office manager with basic upkeep of alarm systems,  recording equipment, and routers.

Core Skills

Based on the above qualifications, the Core Skills required for this job are as follows:-

• AI literacy and platform fluency — hands-on experience deploying and governing AI tools (LLMs, AI assistants, AI-enabled SaaS), with a working understanding of prompt engineering, model limitations, and responsible-use frameworks;

• Cloud, SaaS, and security administration — practical skills with Microsoft 365 identity providers (Entra ID), at least one major cloud platform (AWS/Azure/GCP), endpoint security, MFA, and modern incident response basics.

• Automation and integration mindset — ability to design no-code/low-code workflows and write basic scripts (Python, JavaScript, or PowerShell) to connect systems via APIs and reduce manual effort.

• Able to balance day-to-day operations, manage third-party contractors and in-house developers, and deliver outcomes on time and within budget.

• Documentation, enablement, and teamwork — strong written and verbal communication, ability to produce SOPs and knowledge-base articles, run training sessions for non-technical colleagues, and dependably support a globally distributed team.

Key Performance Indicators (KPIs):-
We will measure you on the following KPIs based on the job you will be doing everyday :-

• Daily support of your colleagues for their everyday IT installation, networking, inventory control and trouble-shooting needs;
• Managing all IT-based third-party relationships to ensure they meet their contractual obligations on a continuing basis;
• Managing new development work to introduce bespoke applications to meeting the Company’s growing needs;
• Ensure the Security of all websites, databases, physical NAS, firewalls and physical premises by investing in regular upgrades, testing against hack attempts and conducting forensics on attempts to hack the systems.
• Contributing to the overall goodwill and reputation of the Company, and its growth as a leading player in the market.

Job Qualifications

We believe that the following are the qualifications that you should have in applying for this job:-

• Singaporean or Singapore PR
• Bachelor's or Polytechnic Degree in IT, Computer Science, or related field;
• Proven work experience and have at least 3-5 years of working experience in IT Operations support;
• Strong project management skills, able to balance day-to-day operations with development tasks, work independently, take ownership of tasks and deliver outcomes in a timely manner;
• Good verbal and written communication skills.
  

If you think this job suits you, please send your updated CV together with a cover later stating your current and expected salary to htan@tab.global

• Please visit www.tab.global, www.theasianbanker and its other supporting websites for more information on us.

• Backend administration duties
• Front line customer service to walk-in patrons
• Serve food and drinks
• Prepping and making simple breakfast food
• Clear plates and ensure cleanliness of restaurant
• Handle phone inquiries and orders
• Coordinate delivery riders and deliveries
• Ensure timely and good service standards are met
• Ensure food delivered standards are met
• Observe proper workplace and restaurant cleanliness procedures
• Suggest improvements

Job Requirements

• Pleasant personality
• Good customer service skills
• Administration skills
• Computer skills
• Working location at Clarke Quay MRT area
• Operation Timing (0900-1800) - Shift Timings will be planned later
• Timings can change according to operational requirements
• Part Time

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

Role: Desktop Support Engineer

Any of the below certifications (Equivalent / similar) would be an advantage:

• Google IT Support Professional Certificate
• Microsoft 365 Certified: Fundamentals (MS-900)
• ITIL Foundation (for service/support basics)
• Cisco Certified Support Technician (CCST IT Support)

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing arrange of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

- Performed Desktop Support services to users

- This includesreceiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

- Perform imaging/re-imaging

- Perform tech refresh on devices

- Perform asset inventories

- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

- Updates Incident records

- Creates and updates work instructions (where necessary)

- Document standards and procedures (where necessary)

Qualifications

Requirement

- Min. ITE/Diploma graduate with 1 year experience in desktop support

- Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365

- Clear Spoken &Written English.

- Possess at least one (1) of the following certifications or their equivalent:

- CompTIA A+;

- CompTIA Security+;

- CompTIA Network+;

- Microsoft MD 102

- Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

- Open to commuting to different part of Singapore to perform required work

- Demonstrate knowledge in the support of workstations, and related components

- Good verbal and written communication skills

- Good coordination skills

- Ability to prioritize effectively and work with a sense of urgency

- Effectively communicates with teammates and managers

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional commercial and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers providing them with sector expertise, best in class account management and most innovative products & solutions. Discover the unique, international spirit of DHL where your commitment is recognized and rewarded.

Role Purpose:

Data Center Logistics is a key growth engine for the Technology sector & is part of DHL groups strategy for 2030.

Drive development of CSI Technology Data Center customers by understanding the customer and their growth strategy, building relationships, identifying opportunities, and pursuing business development together with Business Units within the region and India. Identify and support development of solutions and/or replicate existing solutions for the customers. The Regional Customer Director (RCD) supports the Global Customer Director (GCD) in the respective region. Assigned customers are considered highly strategic even among CSI customers. Hence the RCD will report directly into the Regional Technology Head.

PRE-SALES
In the respective Region, the Regional Customer Director (RCD) supports the Global Customer Director (GCD):

Strategic account planning 
• Provide input to Customer Development Plan, ensure buy-in within DHL for own region, and execute regional actions
• Identify long run prospects, game changing initiatives, innovation and eCommerce agenda in respective region
• Gather intelligence from internal & external sources to understand the customer (e.g. strategies, operational and procurement culture, supply chain maps including intelligence on ops, specs, incumbents, contracts, etc.)
• Conduct strategic customer dialogues with regional decision makers to identify customer's business objectives and supply chain requirements and challenges

Thinking long term & have a growth mindset is critical

Customer Relationship Development
• Identify key customer contacts and build/maintain relationships. Ensure business fit in the respective region
• Develop coach networks and network with decision makers in the region to drive DHL agenda within the customer
• Align customer and DHL agenda: early communication of future trends and customer strategies to the BUs before the opportunities come to market

Opportunity/pipeline development
• Identify, assess and develop new/growth/retention/ strategic opportunities regionally
• Drive renewal of profitable business in the region
• Confirm business fit with customer
• Support or conduct opportunity assessment with relevant DHL counterparts and obtain go/no go decision from BU on these opportunities
• Manage the regional pipeline to achieve revenue/volume/GP targets

SALES
In the respective Region, the RCD supports the GCD for Global deals and leads Regional deals:

Preparing the Deal
• Collect customer requirements and communicate these to CSI Commercial Operations and BU teams
• Define win and pricing strategy
• Work with CSI and BU virtual team and ensure customer requirements are considered in the offer
• Undertake due diligence on solution & price
• Develop proposal, business fit and solution fit

Closing the deal
• Present proposal, business fit and solution fit
• Adapt proposal and gain sign-off on changes
• Ensure common understanding of service expectations and solutions with the customer, DHL countries/region and within CSI
• Coordinate and actively engage in negotiations, gain decision maker commitment and close the deal
• Provide input to contract and ensure its sign off prior to the start of trading and in line with CSI and divisional contract approval processes/guidelines
• Gain decision maker commitment

Implementing the deal
• Represent and manage customer expectations, scope changes, approval process and deal activation
• Jointly support and monitor single BU implementation

AFTER-SALES
In the respective Region, the RCD supports the GCD: Service delivery and performance management
Raise service quality escalation if required in the Region

Account Maintenance
* Coordinate customer communications, including contractual and T&C changes
* Act as key contact for customer in the respective region, Channel communication to BU account teams and DHL internal functions in the region
* Conduct regional QRRs and QBRs at operational / strategic levels respectively, with the objective that all meetings develop the relationship.  Provide input to global QRRs/QBRs.
* Drive customer satisfaction survey (CSS) nominations, participation and follow up for her/his customer in the region.
* Partner with AR team and escalate issues with the customer as needed in the region.
* Provide input to Customer Status Update (CSU) follow up on issues and act as escalation instance in the region.

Requirement for the Role:

Experience:

• Requires 8-12 years of experience in the Logistics industry (especially data center knowledge), Sector or Customer

• Minimum 2-3 years experience in working across freight, parcel & contract logistics, including managing senior stakeholders within the organization & customer

• Requires 3-5 years of commercial experience

• Minimum 2-4 years of consultative selling experience in an international context

• Minimum 3-4 years of sales experience in the Technology sector

Education / Qualification / Certification / Requirements:

• University degree

• Excellent analytical and problem-solving skills

• Effective presentation and facilitation skills     

• Strong international exposure and specific understanding of the APAC data center business and cultural sensitivity

• Ability to work independently and within a team to deliver results     

• Ability to lead and influence without formal authority     

• Ability to adapt and perform under changing and uncertain conditions     

• Capacity to drive business growth across complex multi-sector conglomerates

• Strong hunting capabilities to tap into large growth potential

• Responsibility for retaining very large business

• High industry and sector knowledge

• Ability to lead and influence in an informal DHL matrix structure

Language Requirements:

• Excellent business English, written and oral

• Local language skills as required

Duration: 6 months
Location: Maxwell
Working Hours: Monday - Thursday 8:30am to 6pm; Friday 8:30am to 5:30pm

Responsibilities:

• Review and organise building and floor plan drawings in digital formats
• Assist in updating and refining design records to ensure accuracy and consistency
• Maintain proper documentation and filing of planning materials
• Support the team in tracking progress of digitalisation work
• Ensure data is well-structured and aligned with internal guidelines
• Collaborate with team members to ensure timely completion of deliverables

Requirements:

• Background in Architecture, Built Environment, or related disciplines (Diploma/Degree)
• Ability to read and understand architectural / building drawings
• Familiarity with design or drafting software (e.g. AutoCAD) is preferred
• Detail-oriented with good organisational skills
• Comfortable working with structured data and documentation
• A team player with good communication skills

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Salary: $2,500-$3,300
• Monday - Sunday | 5.5 Days/week
•  Based on Roster | Split Shift
•  Location: Katong

Job Descriptions:

• Provide table service in a restaurant dining environment
• Greet and seat guests and manage dining flow
• Take food and beverage orders accurately and coordinate with kitchen team
• Ensure timely serving of orders and smooth service delivery
• Handle guest requests and service matters professionally
• Support service flow and coordination during peak periods
• Maintain service standards, table setup, and cleanliness
• Support daily restaurant operations and service activities

Career Progression 

• Candidates with Assistant Manager potential may be considered for progression into higher operational roles based on performance

Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting. Preferably with food hygiene cert

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580