Total 525 Customer Service job vacancies in BUKIT PASIR

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Key Responsibilities

• Provide sales administrative and commercial support to the team on daily operations.
• Prepare, draft, process, and send contracts, agreements, and related commercial documents to clients.
• Monitor and verify booking records and commission reports to ensure accuracy between online bookings and internal hotel systems, and resolve discrepancies identified during reconciliation processes.
• Process and charge guests’ credit cards for online bookings in accordance with company procedures and payment policies.
• Assist in generating reports, maintaining records, and ensuring proper documentation filing.
• Coordinate with internal departments including reservations, finance, revenue, and operations teams to support commercial activities.
• Handle email correspondence and respond to operational or administrative enquiries in a timely manner.
• Support sales and commercial initiatives, projects, and ad-hoc tasks assigned by management.
• Check hotel descriptions, facilities, room types, photos, policies, and location details on OTAs.
• Ensure content consistency across platforms such as Booking.com, Expedia, Agoda, Trip.com, and others.
• Identify incorrect, outdated, or missing information and coordinate updates with the relevant OTA account managers or internal teams.

Requirements

• Diploma or equivalent qualification in Business Administration, Hospitality, Sales, or related fields.
• Prior experience in sales support, hotel operations, reservations, or administrative roles will be an advantage.
• Familiarity with online booking and distribution channels is preferred.
• Good organizational skills and attention to details
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Ability to multitask and work independently in a fast-paced environment.
• Good communication and coordination skills.

Job Description & Requirements

1. Purpose of Position

This role contributes to research-based activities in the field of Cybersecurity at Curtin Singapore.

2. Accountabilities and Responsibilities

Leadership & Service

• Contribute to the development of a collegial and supportive working environment.

• Foster and promote relationships with industry and affiliated associations, and the wider community.

Research

In conjunction with the Head of School of Science, Technology, and Engineering, agree on a program of research that may include but is not limited to:

• Undertaking high-quality research in cybersecurity.

• Work closely with industry partners on key projects as agreed with the Head of School of Science, Technology, and Engineering.

• Participating in applications for competitive funding as appropriate.

• Disseminating research findings through seminars, workshops, and conferences.

• Publishing in high-quality refereed journals in a manner consistent with disciplinary practice.

• Where appropriate, providing effective co-supervision of research students.

Other

• Engage in appropriate professional development and mentoring programs.

• Undertake administrative functions associated with research activities as required.

• Model a high standard of professional behaviour consistent with the University Code of Conduct and its Vision, Mission and Values.

• Undertake other activities as directed by the Head of School of Science, Technology, and Engineering and/or the PVC and President.

3. Selection Criteria

Applicants are not required to address each element of the selection criteria but should provide sufficient information in their application to enable the selection panel to make an informed assessment of their suitability for the role.

Selection Criteria for Curtin Singapore Research Fellow

Essential

1. A doctoral qualification in Cybersecurity.

2. Evidence of quality research outputs consistent with the discipline (relative to opportunity).

3. Demonstrated high-level communication and interpersonal skills with a commitment to the development of a collegial and supportive working environment and the ability to interact with students and staff with cross-cultural sensitivity.

Desirable

1. Demonstrated ability to supervise HDR students (relative to opportunity).

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Key Responsibilities

• Provide sales administrative and commercial support to the team on daily operations.
• Prepare, draft, process, and send contracts, agreements, and related commercial documents to clients.
• Monitor and verify booking records and commission reports to ensure accuracy between online bookings and internal hotel systems, and resolve discrepancies identified during reconciliation processes.
• Process and charge guests’ credit cards for online bookings in accordance with company procedures and payment policies.
• Assist in generating reports, maintaining records, and ensuring proper documentation filing.
• Coordinate with internal departments including reservations, finance, revenue, and operations teams to support commercial activities.
• Handle email correspondence and respond to operational or administrative enquiries in a timely manner.
• Support sales and commercial initiatives, projects, and ad-hoc tasks assigned by management.
• Check hotel descriptions, facilities, room types, photos, policies, and location details on OTAs.
• Ensure content consistency across platforms such as Booking.com, Expedia, Agoda, Trip.com, and others.
• Identify incorrect, outdated, or missing information and coordinate updates with the relevant OTA account managers or internal teams.

Requirements

• Diploma or equivalent qualification in Business Administration, Hospitality, Sales, or related fields.
• Prior experience in sales support, hotel operations, reservations, or administrative roles will be an advantage.
• Familiarity with online booking and distribution channels is preferred.
• Good organizational skills and attention to details
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Ability to multitask and work independently in a fast-paced environment.
• Good communication and coordination skills.

Field Service Engineer / Customer Engineer – Role Summary
Key Responsibilities

• Support Senior Field Service Engineers (Customer Engineers) with installation, maintenance, troubleshooting, and equipment upgrades at customer sites.
• Utilize digital analytics and diagnostic tools to identify and resolve equipment issues.
• Perform preventive and corrective maintenance on:Electrical systemsVacuum systemsMechanical systemsPlasma systemsHydraulic systemsGas delivery systems
• Communicate and coordinate directly with customers regarding service activities and equipment status.
• Carry out additional assigned operational and technical duties.

Minimum Qualifications

• Associate degree, military technical training, trade certification, or equivalent field service experience.
• 1–2 years of experience in field service, customer support, equipment maintenance, or a related technical role.
• Ability to read and understand electrical and mechanical schematics.
• Basic troubleshooting and diagnostic experience.
• Fundamental knowledge of:PneumaticsHydraulicsElectronicsVacuum technologyThermodynamics
• Familiarity with hand tools and test equipment such as digital multimeters.
• Good written and verbal communication skills.
• Basic proficiency in Microsoft Excel, Word, and PowerPoint.
• Valid driver's license and ability to obtain a passport if travel is required.
• Ability to comply with customer site safety, environmental, and health requirements.

Preferred Qualifications

• 2–4 years of experience in field service support or a related technical field.

Physical & Work Environment Requirements

• Frequent walking and standing for extended periods.
• Ability to work in confined spaces and perform physical tasks such as bending, kneeling, squatting, twisting, reaching, and climbing ladders or stairs.
• Ability to work at heights and lift up to 35 lbs (16 kg).
• Capability to distinguish colors for electrical and equipment work.
• Comfortable working around electrical systems and in noisy environments.
• Regular use of hand tools and power tools.
• Work is primarily conducted in a semiconductor cleanroom environment requiring:CoverallsHoodsBootiesSafety glassesGlovesRespiratorsChemical apronsFace shields

Supervise and coach all FOH service staff, including catering executives, supervisors, and part-time assistants

Conduct daily pre-shift briefings, service standards check, and floor walk-throughs

Own the dining experience: ambiance, cleanliness, queue management, guest flow, and service timing

Manage staffing schedules and deployment across counters, serveries, and catered function setups

Handle guest feedback and service recovery in a professional and timely manner

Work closely with the culinary team on service transitions, menu changes, and special promotions

Train team on Chinese dining etiquette, service protocols, and brand standards

Monitor FOH equipment, mise en place, and supply levels; escalate to operations as needed

Ensure all team members are certified in basic food hygiene; drive food safety practices on the floor

Support Account Manager in client reporting, site visits, and special events

Requirements:

Minimum 3 years in F&B service management, ideally in hotels, Chinese restaurants, or high-volume corporate dining

Strong floor leadership — ability to motivate, manage, and grow a diverse team

Familiar with Chinese dining service culture (e.g., banquet-style, set meal, dim sum service norms)

Experience in managing service for premium tech campuses or hotel F&B is advantageous

Calm, solution-oriented under pressure; skilled in service recovery

Good communication skills; bilingual in English and Mandarin preferred

Basic Food Hygiene Certificate (WSQ); higher certifications an advantage

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities:

• Communicate with guests and/or customers to understand their preferences and needs and gather feedback
• Investigate and handle concerns and feedback received from guests and/or customers
• Communicate to relevant personnel and/or team members regarding guests and/or customers with specific needs
• Take action to address guests’ and/or customers’ concerns and feedback
• Handle Reservation Amendment Requests
• Handle Reservation Amendment / Cancellation Requests
• Handle Guest Complaint/ Guest Special Requests
• Handle Pre-Authorisation Of Guest’s Credit Card
• Handle Waiver Request

Requirements:

• Working knowledge in PMS will be an advantage
• Detailed oriented individual
• Able to work independently
• Strong interpersonal and communication skills

Programme Management Support Executive (Training & Development)

Join our team for a dynamic role with an outsourced project. We are seeking a detail-oriented and organized individual to support training administration and learning operations. The role involves coordinating course registrations, maintaining learning records, managing e-learning accounts, preparing reports, handling email communications, and supporting programme management.

Key Responsibilities:

• Provide administrative and operational support for training programmes, learning activities, and course coordination.
• Manage end-to-end course registrations, confirmations, withdrawals, deferments, postponements, and cancellations for internal and external training programmes.
• Liaise with training providers, vendors, internal stakeholders, and staff on training-related matters and enquiries.
• Monitor course attendance, completion status, and post-training evaluations.
• Review and process training-related invoices and supporting documents accurately and within timelines.
• Support administration of learning systems and e-learning platforms, including account creation and maintenance.
• Monitor completion of mandatory e-learning modules and follow up with staff where required.
• Extract, consolidate, and format learning data and reports using Microsoft Excel.
• Prepare regular reports and submissions for management and stakeholders.
• Create and disseminate course communications and email broadcasts.
• Manage shared email inboxes and respond to staff enquiries in a timely and professional manner.
• Support coordination of training logistics, including venue arrangements and refreshments where required.
• Review existing workflows and suggest process improvements to enhance operational efficiency and service quality.
• Maintain proper documentation and administrative records.
• Provide general administrative support for learning and development activities as assigned.

Requirements:

• Diploma or GCEA Level qualification from a recognised institution
• Minimum 5years of relevant experience in HR administration, coordination, learning and development support, or related functions.
• Strong verbal and written communication skills with good interpersonal and customer service abilities.
• Able to manage multiple tasks effectively in a fast-paced environment and work within tight timelines.
• Resourceful, proactive, self-motivated, and able to work both independently and collaboratively in a team environment.
• Proficient in digital tools and applications, including Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, and Zoom.
• Knowledge of Excel functions such as VLOOKUP and Pivot Tables will be an advantage.
• Familiar with design tools such as Canva or PowerPoint for creating simple communications materials
• Familiar with Workday, Learning Management Systems(LMS), or similar HR/enterprise systems

Job Type: Full-time, Contract

Contract Period: 24 months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore 169037

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform (GCP) team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security and reliability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes using technology to connect with customers, employees and partners.

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will partner with a cross-functional team at Google, to drive initial and ongoing business growth for our customers, providing technical advisory, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

Application Instructions: Successful candidates may be required to obtain or currently possess CAT2A security clearance during their employment. 

Qualifications

Job responsibilities

• Develop and orchestrate a structured, deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Maintain awareness of progress against the delivery plan, providing support to customers or partners during ramp, delivery, migration, or implementation phases.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive the product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management, programming languages, debugging, or systems design.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience promoting technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations or security.
• Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with Google Cloud products and differentiation from competition.
• Experience in developing and deploying solutions in a fluid, digital-native environment.

Company Overview

EDPN Technologies is formed by multi-disciplinary professionals and consultants focused on delivering cost-effective, technically viable solutions that enhance customer service and satisfaction.

Job Summary

You will support the sales team by conducting site surveys, installing and commissioning hardware and software products, performing maintenance and repairs, and providing technical support to ensure timely, budget-compliant project completion.

Responsibilities

• Conduct site surveys to gather accurate project requirements and support the sales team’s customer engagements
• Install and commission hardware and software products sold by the company to ensure full operational functionality
• Perform preventive maintenance and on-site repairs to maintain product reliability and minimize downtime
• Conduct pre-delivery inspections and testing to verify product quality before deployment
• Execute in-house repairs to restore product performance and extend equipment lifespan
• Carry out site and factory acceptance tests to confirm compliance with project specifications
• Provide 24/7 standby support for corrective maintenance and technical troubleshooting to resolve issues promptly
• Coordinate with contractors, consultants, and end-users to ensure projects and installations meet deadlines and budget constraints
• Assist with wiring, cabling, and system integration tasks to support seamless product functionality
• Prepare detailed AutoCAD drawings to document system layouts and installations accurately

Key Highlights

• Contract Duration: 1 year
• Salary Range: $2,580 – $3,160 per month
• Working Hours: Mon – Thu: 9.00 – 6.30 Fri: 9.00am – 6.00pm
• May be required to work 1 weekend (Sat or Sun) up to twice a month
• Work Location: 1 Defu Avenue 1

Key Responsibilities

1. Direct Care & Daily Support

• Shadow and support residents with challenging behaviours during daily routines
• Provide structured assistance for youths with Autism Spectrum Disorder (ASD)
• Assist with personal care needs for low-functioning residents
• Implement visual schedules and structured routines
• Manage sensory sensitivities and environmental triggers

2. Engagement & Enrichment Activities

• Engage residents in recreational and enrichment programmes
• Adapt activities based on individual functioning levels
• Conduct sensory-appropriate and therapeutic activities
• Facilitate small group sessions to build social skills
• Support modified physical activities based on abilities
• Use visual supports and social stories to enhance understanding

3. Community-Based Support

• Accompany residents for community outings and external activities
• Manage behavioural triggers in public settings
• Support smooth transitions between environments
• Teach appropriate social behaviours and coping strategies
• Ensure safety and supervision during community exposure

4. Rehabilitation & Case Support

• Participate in Individual Care Plan (ICP) discussions and implementation
• Collaborate with occupational therapists, psychologists, and allied professionals
• Document behavioural observations and progress reports
• Implement behaviour management strategies
• Support daily living skills development

5. Therapeutic & Crisis Support

• Apply therapeutic techniques as guided by specialists
• Use communication tools such as PECS, visual aids, and other systems
• Assist in crisis prevention and de-escalation
• Provide sensory regulation support
• Support social skills training and behavioural interventions

Requirements

• Diploma or Degree (including Degree with Honours) in Psychology, Social Work, Special Education, Counselling, or related fields preferred
• Experience working with youths with special needs is highly preferred
• Strong understanding of behavioural management strategies
• Knowledge of developmental disabilities and appropriate interventions
• Able to assist with mobility support when required
• Strong observational and documentation skills

Only shortlisted candidates will be notified.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Job Title: Technical Support Assistant (M1-1027)
Location: Joo Koon
Working Hours: Mon-Fri 8am-5.10pm
Salary: $2800-$3000

Responsibilities
• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Product area

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

This is a fixed-term contract (FTC) role starting in July 2026 and concluding in 14 months. As an FTC, you will be a direct employee of Google for the duration of the term.

As a Hotel Ads Business Manager, you will work with different kinds of travel businesses in different markets. You'll be responsible for actively growing the Hotel Ads business across APAC. Your knowledge of the hotel industry and online media, combined with your communication skills and strategic thinking, shapes how new and existing businesses grow. You leverage your entrepreneurial drive to target, educate and persuade new and existing customers to embrace Google Hotel Ads. Using your influencing and relationship-building skills, you build up a network in the Hospitality industry in APAC, become an expert in your market and provide high quality service for your clients. 

Qualifications

Job responsibilities

• Drive adoption and growth of the Hotel Ads product across specific markets. Represent the Hotel Ads product goal, capabilities and roadmap both internally and externally.
• Build effective relationships with key customers, industry partners, agencies and internal stakeholders.
• Partner with account teams to ensure consistency in high-caliber customer service, across the full portfolio of Google advertising products.
• Develop expertise on partner ecosystem and market dynamics to identify strategic partnerships, target customers and growth opportunities.
• Analyse partner adoption and market coverage to identify top growth levers. Translate market dynamics and partner feedback to localized product asks.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Ability to communicate in English and Japanese fluently to interact with internal and external stakeholders.

Preferred qualifications

• Experience working in online ad sales, business development, marketing or consulting sales.
• Ability to deliver results under pressure and show dedication to client services.
• Ability and willingness to quickly complete large volumes of work with high quality.
• Excellent leadership, organization, communication, teamwork, and people management skills.
• Excellent analytical and problem-solving skills.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

ALLOWANCE : RM 1000.00

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Most of your time will be spent driving impact through:

• Assist the Customer Care team in responding to customer queries professionally and in a timely manner.
• Support the team in communicating solutions and updates to merchants, agents, and consumers.
• Assist in routing escalations to the appropriate internal teams or communication channels.
• Support daily customer service operations, including ticket monitoring, follow-ups, and documentation.
• Participate in training and development activities to improve product knowledge, communication skills, and customer service understanding.
• Assist with basic reporting, case tracking, and administrative tasks related to customer care operations.
• Ensure proper follow-up is done to support smooth customer experience and operational efficiency.

These are minimum-requirement skills and a ‘must-have’ for the role:

• Currently pursuing a Diploma or Degree in Business Administration, Logistics, Communication, Customer Service, or related fields.
• Good written and verbal communication skills.
• Basic customer service knowledge is an advantage.
• Proficient in basic computer applications such as Microsoft Office, Google Workspace, email, chat, and social media platforms.
• Detail-oriented, responsible, and able to follow up on tasks accurately.
• Willing to learn, adaptable, and able to work independently with guidance in a fast-paced environment.
  
  NOTE : No rotating shifts, weekend, or public holiday work required.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Why Join Us

• Gain hands-on experience in customer care operations within the logistics and e-commerce industry.

• Exposure to a fast-paced start-up working environment.

• Opportunity to develop communication, problem-solving, and customer service skills through practical experience and training.

• Supportive learning environment with guidance from the Customer Care team

We are partnering with a leading data centre in their search for a Senior Account Manager to be responsible for building, strengthening, and expanding strategic relationships with key customers that have an existing or growing global footprint. This role focuses on engaging hyperscale clients and positioning our client as a preferred data centre partner across multiple regions.

Leveraging strong industry networks and relationship management capabilities, the ideal candidate will develop trusted partnerships across customer organizations to support and influence the sales process. This role will drive business growth through the acquisition of new opportunities, expansion of existing accounts, and successful closure of complex commercial deals & require someone who has a strong sense of urgency, commercial acumen, and the ability to collaborate effectively with cross-functional and geographically diverse teams.

Responsibilities

• Identify and develop opportunities to support customers’ regional and global expansion plans across multiple markets
• Drive strategic account planning initiatives to align with client growth objectives
• Achieve assigned sales and revenue targets
• Lead negotiations for new and renewal contracts with support from internal platform and operational teams
• Provide accurate forecasting and pipeline reporting to management for strategic planning purposes
• Manage commercial negotiations with a strong focus on profitability optimization and risk management
• Travel internationally when required to support business objectives and customer engagement

Requirements

• Bachelor’s degree or equivalent professional experience
• Minimum 7 years of experience within Sales, Commercial, or Account Management functions
• Experience within hyperscale or wholesale data centre environments will be highly advantageous
• Existing relationships with international hyperscale customers are preferred
• Proven track record in negotiating and closing high-value, technically complex deals
• Strong understanding of the data centre industry, investment landscape, and customer deployment requirements
• Excellent stakeholder management skills with the ability to influence senior executives and C-level decision makers
• Demonstrated ability to collaborate effectively across cross-functional and regional teams
• Willingness and flexibility to travel as required for business needs

For more job openings: please visit https://www.onesevenc.com/jobs

Interested candidates may email your resume to Alycia Lim (alycia@onesevenc.com)

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

alycia@onesevenc.com

EALicense No.: 23S2032 | R24124179

Position Summary

The Customer Service Specialist is accountable for excellent customer service experience. The job incumbent will have frequent interactions with internal stakeholders such as Account Management team and the Operational teams within the organization. He or she will have to interact directly with clients with the guidance and in accordance with the company’s procedures.

Responsibilities

• Build strong relationships with customers.
• Monthly commitment of 6- or 12-months rolling forecast back to customers.
• Work with internal teams and customer on the customer order planning and execution by

1. Providing visibility for incoming wafers.
2. Providing instruction to execute orders and coordinate the priorities of orders.
3. Providing WIP status, ship-out plan and finished good information to customers.
4. Arranging customer wafers to fulfil Forecast/ AOP/ Customer Shipment requirement.

• Maintain pricing and sales order creation for billing and shipment.
• Brief internal team on changes in flow/ process/ customer requirements after understanding customers" specs.
• Co-ordinate any customer returned materials and work with the relevant department on material disposition.
• Attend to customer enquiries and complaints.
• Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports.
• Host Customer Visits and Quarterly Business Review meetings
• Perform any other tasks relevant to support Customer’s requirements.
• Perform any other duties assigned by Supervisor or Manager from time to time.

Requirements

• Degree in Engineering, Business Administration, Marketing Management or similar discipline.
• 2 to 5 years of work experience in OSAT or Semiconductor Industry.
• Able to bridge between and coordinate with customer and internal engineering, logistics, sales & planning teams.
• Possess strong analysis, problem solving, communication and interpersonal skills.
• Ability to work under pressure in a very dynamic environment.