Programme Management Support Executive (Training & Development)
Full-time
Senior Executive
4 days ago
Programme Management Support Executive (Training & Development)Join our team for a dynamic role with an outsourced project. We are seeking a detail-or.....
Programme Management Support Executive (Training & Development)
Join our team for a dynamic role with an outsourced project. We are seeking a detail-oriented and organized individual to support training administration and learning operations. The role involves coordinating course registrations, maintaining learning records, managing e-learning accounts, preparing reports, handling email communications, and supporting programme management.
Key Responsibilities:
- Provide administrative and operational support for training programmes, learning activities, and course coordination.
- Manage end-to-end course registrations, confirmations, withdrawals, deferments, postponements, and cancellations for internal and external training programmes.
- Liaise with training providers, vendors, internal stakeholders, and staff on training-related matters and enquiries.
- Monitor course attendance, completion status, and post-training evaluations.
- Review and process training-related invoices and supporting documents accurately and within timelines.
- Support administration of learning systems and e-learning platforms, including account creation and maintenance.
- Monitor completion of mandatory e-learning modules and follow up with staff where required.
- Extract, consolidate, and format learning data and reports using Microsoft Excel.
- Prepare regular reports and submissions for management and stakeholders.
- Create and disseminate course communications and email broadcasts.
- Manage shared email inboxes and respond to staff enquiries in a timely and professional manner.
- Support coordination of training logistics, including venue arrangements and refreshments where required.
- Review existing workflows and suggest process improvements to enhance operational efficiency and service quality.
- Maintain proper documentation and administrative records.
- Provide general administrative support for learning and development activities as assigned.
Requirements:
- Diploma or GCEA Level qualification from a recognised institution
- Minimum 5years of relevant experience in HR administration, coordination, learning and development support, or related functions.
- Strong verbal and written communication skills with good interpersonal and customer service abilities.
- Able to manage multiple tasks effectively in a fast-paced environment and work within tight timelines.
- Resourceful, proactive, self-motivated, and able to work both independently and collaboratively in a team environment.
- Proficient in digital tools and applications, including Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, and Zoom.
- Knowledge of Excel functions such as VLOOKUP and Pivot Tables will be an advantage.
- Familiar with design tools such as Canva or PowerPoint for creating simple communications materials
- Familiar with Workday, Learning Management Systems(LMS), or similar HR/enterprise systems
Job Type: Full-time, Contract
Contract Period: 24 months
Working Time:
Monday to Friday: 8.30am to 6.00pm
Work Location: Singapore 169037
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